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Become An Order Processor

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Working As An Order Processor

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $35,000

    Average Salary

What Does An Order Processor Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become An Order Processor

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Order Processor Career Paths

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Average Length of Employment
Order Expediter 3.1 years
Order Processor 3.0 years
Order Clerk 3.0 years
Order Specialist 2.9 years
Data Processor 2.5 years
Order Entry Clerk 2.5 years
Processor 2.2 years
Returns Processor 2.1 years
Document Processor 1.8 years
Top Careers Before Order Processor
Cashier 18.5%
Internship 2.3%
Server 2.3%
Top Careers After Order Processor
Cashier 12.5%
Manager 2.5%
Driver 2.3%
Packer 2.1%
Internship 2.1%
Server 2.1%

Do you work as an Order Processor?

Average Yearly Salary
$35,000
Show Salaries
$20,000
Min 10%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$61,000
Max 90%
Best Paying Company
Kforce
Highest Paying City
Seattle, WA
Highest Paying State
Washington
Avg Experience Level
2.5 years
How much does an Order Processor make at top companies?
The national average salary for an Order Processor in the United States is $35,631 per year or $17 per hour. Those in the bottom 10 percent make under $20,000 a year, and the top 10 percent make over $61,000.

How Would You Rate The Salary Of an Order Processor?

Have you worked as an Order Processor? Help other job seekers by rating your experience as an Order Processor.

Top Skills for An Order Processor

  1. Customer Service
  2. Customer Orders
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Provide comprehensive customer service including responding to customer queries, providing shipping information and updating order.
  • Processed customer orders and interfaced directly with customers to answer questions.
  • Supported customer account representatives with data entry and business analysis by adhering to report requirements.
  • Order Processing department worked closely with Accounting and Marketing departments to insure proper entry of orders and handling of classified material.
  • Entered purchase orders utilizing instructions from buyers containing specific part numbers and government requirements governing the manufacturing of parts.

Rank:

Average Salary:

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Top 10 Best States for Order Processors

  1. Washington
  2. Oregon
  3. Texas
  4. North Dakota
  5. Rhode Island
  6. Wisconsin
  7. Illinois
  8. Connecticut
  9. Pennsylvania
  10. Nevada
  • (45 jobs)
  • (28 jobs)
  • (167 jobs)
  • (2 jobs)
  • (7 jobs)
  • (36 jobs)
  • (86 jobs)
  • (10 jobs)
  • (73 jobs)
  • (15 jobs)

Order Processor Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 8,820 Order Processor resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Order Processor Resume

View Resume Examples

Order Processor Demographics

Gender

Female

56.4%

Male

31.8%

Unknown

11.8%
Ethnicity

White

63.0%

Hispanic or Latino

16.1%

Black or African American

11.2%

Asian

6.5%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

75.1%

French

3.2%

German

3.2%

Hmong

2.6%

Vietnamese

2.1%

Carrier

1.6%

Chinese

1.6%

Japanese

1.6%

Russian

1.1%

Tagalog

1.1%

Italian

1.1%

Portuguese

1.1%

Mandarin

1.1%

Marshallese

0.5%

Marathi

0.5%

Gujarati

0.5%

Hindi

0.5%

Dutch

0.5%

Korean

0.5%

Danish

0.5%
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Order Processor Education

Schools

University of Phoenix

23.8%

Guilford Technical Community College

6.3%

Southwest Tennessee Community College

5.2%

Kaplan University

5.2%

Strayer University

4.6%

Ivy Tech Community College of Indiana

4.2%

Spartanburg Technical College

4.0%

University of North Carolina at Greensboro

4.0%

University of Memphis

4.0%

Columbus State Community College

3.8%

Remington College

3.6%

Ashford University

3.6%

Southern New Hampshire University

3.6%

Park University

3.6%

Florida State College at Jacksonville

3.6%

Springfield Technical Community College

3.4%

Asnuntuck Community College

3.4%

Pennsylvania State University

3.4%

College of Lake County

3.2%

Long Beach City College

3.0%
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Majors

Business

28.2%

Accounting

8.1%

Health Care Administration

7.7%

Criminal Justice

6.4%

Medical Assisting Services

5.8%

General Studies

5.3%

Psychology

5.3%

Nursing

3.9%

Computer Science

3.6%

Communication

2.9%

Management

2.9%

Graphic Design

2.6%

Liberal Arts

2.6%

Education

2.5%

Information Technology

2.2%

English

2.1%

Marketing

2.1%

Pharmacy

2.0%

Computer Information Systems

2.0%

Electrical Engineering

1.9%
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Degrees

Other

37.3%

Bachelors

27.8%

Associate

18.1%

Certificate

7.3%

Masters

4.8%

Diploma

3.6%

License

0.7%

Doctorate

0.3%
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