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Become An Order Processor

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Working As An Order Processor

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $32,330

    Average Salary

What Does An Order Processor Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become An Order Processor

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Order Processor jobs

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Order Processor Career Paths

Order Processor
Accounts Payable Clerk Billing Specialist Specialist
Account Manager
5 Yearsyrs
Billing Specialist Accountant Account Manager
Area Manager
7 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Forklift Operator Security Officer Account Manager
District Sales Manager
7 Yearsyrs
Security Officer Night Auditor Assistant General Manager
Food And Beverage Manager
5 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Account Manager Recruiter Inside Sales Representative
Inside Sales Manager
7 Yearsyrs
Security Officer Operation Supervisor Production Manager
Material Manager
9 Yearsyrs
Delivery Driver Service Technician Service Manager
Office Manager
5 Yearsyrs
Forklift Operator Technician Operations Manager
Operations Director
9 Yearsyrs
Material Handler Forklift Operator Technician
Operations Manager
7 Yearsyrs
Material Handler Technician Project Manager
Program Manager
8 Yearsyrs
Billing Specialist Specialist Operations Manager
Purchasing Manager
9 Yearsyrs
Shipping And Receiving Clerk Security Officer Account Manager
Sales Account Manager
6 Yearsyrs
Specialist Sales Specialist Sales Manager
Sales And Operations Manager
7 Yearsyrs
Accounts Payable Clerk Accountant Finance Manager
Sales Manager
5 Yearsyrs
Quality Control Inspector Production Manager Processing Manager
Sales Support Manager
6 Yearsyrs
Delivery Driver Maintenance Technician Operations Manager
Senior Manager
10 Yearsyrs
Specialist Account Manager Account Executive
Territory Manager
7 Yearsyrs
Shipping And Receiving Clerk Forklift Operator
Warehouse Manager
5 Yearsyrs
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Average Length of Employment
Order Desk Clerk 3.2 years
Order Specialist 2.8 years
Order Clerk 2.8 years
Order Expediter 2.7 years
Mail Order Clerk 2.3 years
Order Entry Clerk 2.3 years
Processor 2.0 years
Order Processor 2.0 years
Returns Processor 1.9 years
Top Employers Before
Cashier 12.2%
Supervisor 2.8%
Internship 2.3%
Manager 2.1%
Top Employers After
Cashier 5.9%
Manager 2.7%
Supervisor 2.4%

Order Processor Demographics

Gender

Female

63.8%

Male

34.0%

Unknown

2.2%
Ethnicity

White

77.9%

Hispanic or Latino

12.6%

Asian

7.4%

Unknown

1.5%

Black or African American

0.6%
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Languages Spoken

Spanish

69.0%

French

3.4%

Mandarin

2.8%

Tagalog

2.8%

Chinese

2.8%

German

2.8%

Korean

2.1%

Hmong

2.1%

Gujarati

1.4%

Hindi

1.4%

Danish

1.4%

Carrier

1.4%

Italian

1.4%

Japanese

1.4%

Marshallese

0.7%

Swedish

0.7%

Vietnamese

0.7%

Marathi

0.7%

Dutch

0.7%

Sanskrit

0.7%
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Order Processor Education

Schools

University of Phoenix

23.7%

Southwest Tennessee Community College

5.7%

Portland State University

4.9%

University of Memphis

4.9%

Strayer University

4.9%

Springfield Technical Community College

4.2%

Southern New Hampshire University

4.2%

Georgia Perimeter College

4.2%

Portland Community College

4.2%

Liberty University

4.2%

University of North Carolina at Greensboro

3.9%

Pennsylvania State University

3.9%

Johnson County Community College

3.9%

Guilford Technical Community College

3.9%

University of Southern California

3.5%

Ivy Tech Community College of Indiana

3.2%

Gwinnett Technical College

3.2%

Long Beach City College

3.2%

Grand Canyon University

3.2%

Central Piedmont Community College

2.8%
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Majors

Business

30.4%

Accounting

8.3%

Health Care Administration

6.8%

Psychology

5.6%

Criminal Justice

5.5%

General Studies

4.6%

Medical Assisting Services

4.4%

Nursing

3.6%

Communication

3.6%

Computer Science

3.4%

Management

3.2%

Education

2.6%

Liberal Arts

2.5%

Graphic Design

2.5%

Computer Information Systems

2.4%

Marketing

2.4%

English

2.3%

Information Technology

2.1%

Finance

1.9%

Electrical Engineering

1.9%
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Degrees

Other

36.8%

Bachelors

30.6%

Associate

16.6%

Certificate

6.7%

Masters

5.6%

Diploma

2.9%

License

0.5%

Doctorate

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for An Order Processor

CustomerServiceDataEntryDeliveryPurchaseOrdersEmailRFOrderEntryPhoneCallsPackageSalesOrdersInternationalOrdersFedexOrderFormsSalesRepsInventoryControlPalletJackTCustomerSatisfactionComputerSystemAudit

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Top Order Processor Skills

  1. Customer Service
  2. Data Entry
  3. Delivery
You can check out examples of real life uses of top skills on resumes here:
  • Give the best customer service I could under the circumstances, with limitations.
  • Performed telemarketing, mail processing data entry and customer service functions.
  • Route requests necessary to meet required delivery dates for 15 sales representatives and their assistants.
  • Entered vouchers, matched up vouchers to purchase orders, compiled AP reports for controller, and prepared month end accruals.
  • Processed requests received via email and facsimile for activation of cellular services.

Top Order Processor Employers

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