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Become An Order Processor

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Working As An Order Processor

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Identifying Objects, Actions, and Events
  • Performing Administrative Activities
  • Unpleasant/Angry People

  • Repetitive

  • $54,115

    Average Salary

What Does An Order Processor Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become An Order Processor

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Order Processor Jobs

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Order Processor Career Paths

Order Processor
Accounts Payable Clerk Legal Assistant Office Manager
Administrative Manager
6 Yearsyrs
Account Executive Major Account Executive Advertising Consultant
Advertising Sales Manager
6 Yearsyrs
Dispatcher Sales Consultant Leasing Consultant
Assistant Community Manager
5 Yearsyrs
Security Officer Night Auditor Front Desk Supervisor
Assistant General Manager
5 Yearsyrs
Home Health Aid Customer Care Representative Customer Care Supervisor
Customer Operations Manager
7 Yearsyrs
Order Selector Sales Consultant Internet Sales Manager
Customer Relations Manager
5 Yearsyrs
Accounts Payable Clerk Account Manager Purchasing Manager
Director Of Supply Chain Management
11 Yearsyrs
Driver Branch Manager Business Developer
Entrepreneur
5 Yearsyrs
Order Selector Shipping Clerk Shipping Manager
Fulfillment Manager
7 Yearsyrs
Dispatcher Service Representative Inside Sales Representative
Inside Sales Account Manager
6 Yearsyrs
Security Officer Service Representative Inside Sales Representative
Inside Sales Manager
7 Yearsyrs
Specialist Sales Specialist National Sales Manager
International Sales Manager
7 Yearsyrs
Forklift Operator Warehouse Manager
Logistics Manager
7 Yearsyrs
Shipping And Receiving Clerk Forklift Operator Warehouse Manager
Material Manager
9 Yearsyrs
Office Manager Account Manager
National Account Manager
8 Yearsyrs
Specialist Service Manager Purchasing Manager
Procurement Officer
5 Yearsyrs
Shipping And Receiving Clerk Security Officer Account Manager
Relationship Manager
6 Yearsyrs
Office Manager Project Coordinator
Senior Project Coordinator
7 Yearsyrs
Forklift Operator Maintenance Technician Production Supervisor
Warehouse Manager
5 Yearsyrs
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Do you work as an Order Processor?

Help others decide if this is a good career for them

Average Length of Employment
Order Planner 2.9 years
Order Specialist 2.8 years
Order Clerk 2.8 years
Order Expediter 2.6 years
Data Processor 2.5 years
Order Entry Clerk 2.3 years
Mail Order Clerk 2.1 years
Processor 2.0 years
Order Processor 2.0 years
Document Processor 1.8 years
Top Employers Before
Cashier 13.7%
Teller 5.2%
Supervisor 2.4%
Internship 2.4%
Top Employers After
Cashier 6.8%
Teller 6.0%
Manager 2.5%
Internship 2.5%
Associate 2.4%

Do you work as an Order Processor?

Order Processor Demographics

Gender

Female

63.3%

Male

34.5%

Unknown

2.2%
Ethnicity

White

61.8%

Hispanic or Latino

16.7%

Black or African American

10.8%

Asian

7.4%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

71.0%

French

3.0%

German

3.0%

Hmong

2.0%

Russian

2.0%

Carrier

2.0%

Tagalog

2.0%

Italian

2.0%

Chinese

2.0%

Marshallese

1.0%

Vietnamese

1.0%

Marathi

1.0%

Gujarati

1.0%

Hindi

1.0%

Dutch

1.0%

Korean

1.0%

Danish

1.0%

Indonesian

1.0%

Malay

1.0%

Filipino

1.0%
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Order Processor Education

Schools

University of Phoenix

22.8%

Southwest Tennessee Community College

6.9%

University of Memphis

6.0%

Springfield Technical Community College

5.2%

Johnson County Community College

4.7%

University of Southern California

4.3%

Southern New Hampshire University

4.3%

Columbus State Community College

3.9%

University of North Carolina at Greensboro

3.9%

Guilford Technical Community College

3.9%

Pennsylvania State University

3.9%

Ivy Tech Community College of Indiana

3.9%

Strayer University

3.9%

Harrisburg Area Community College - Harrisburg

3.4%

College of Lake County

3.4%

Long Beach City College

3.4%

University of Cincinnati

3.0%

Central Piedmont Community College

3.0%

Park University

3.0%

Indiana University - Purdue University Indianapolis

3.0%
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Majors

Business

29.4%

Accounting

8.5%

Health Care Administration

7.2%

Criminal Justice

5.6%

Psychology

5.6%

General Studies

4.7%

Medical Assisting Services

4.4%

Nursing

3.7%

Computer Science

3.1%

Management

3.1%

Communication

3.1%

Graphic Design

2.8%

Computer Information Systems

2.7%

Education

2.7%

English

2.6%

Liberal Arts

2.4%

Information Technology

2.3%

Pharmacy

2.1%

Electrical Engineering

2.0%

Legal Support Services

2.0%
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Degrees

Other

37.3%

Bachelors

29.8%

Associate

16.9%

Certificate

7.0%

Masters

5.3%

Diploma

2.8%

License

0.5%

Doctorate

0.3%
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Top Skills for An Order Processor

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  1. Customer Service
  2. Data Entry
  3. Process Customer Orders
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service by listening to customers and recommending satellite services via telephone.
  • Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
  • Process customer orders using electronic and manual Processes.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Routed information to appropriate department to schedule installation via intranet, email and phone/fax.

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