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Order processor vs order entry specialist

The differences between order processors and order entry specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order processor and an order entry specialist. Additionally, an order entry specialist has an average salary of $34,625, which is higher than the $32,983 average annual salary of an order processor.

The top three skills for an order processor include customer service, data entry and rf scanner. The most important skills for an order entry specialist are data entry, customer service, and purchase orders.

Order processor vs order entry specialist overview

Order ProcessorOrder Entry Specialist
Yearly salary$32,983$34,625
Hourly rate$15.86$16.65
Growth rate--
Number of jobs34,67265,085
Job satisfaction-2
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 35%
Average age4343
Years of experience22

What does an order processor do?

An order processor is responsible for monitoring the database platform of a business. Duties include responding to customers' inquiries and concerns, processing orders, administering payments, and verifying order details before shipment, ensuring the items' quality and quantity to prevent order delays and customer complaints. Order processors update inventory records, prepare invoices, and resolve billing discrepancies. They also coordinate closely with delivery drivers and dispatchers to confirm successful deliveries accurately and efficiently. An order processor requires having computer competencies and excellent communication skills, especially on tracking orders and handling customers' feedback about the services.

What does an order entry specialist do?

An order entry specialist is an individual who performs high-volume data entry to deliver precise and timely work orders to the production staff. Order entry specialists must provide customers with worldwide logistics services through the domestic and international movement of their goods. They provide outstanding customer service by maintaining pricing, stock transfer, and backorder reports from manufacturers to dealers. Order entry specialists must also resolve complaints and handle troubleshooting issues more accurately and professionally while handling multiple tasks effectively.

Order processor vs order entry specialist salary

Order processors and order entry specialists have different pay scales, as shown below.

Order ProcessorOrder Entry Specialist
Average salary$32,983$34,625
Salary rangeBetween $26,000 And $40,000Between $28,000 And $42,000
Highest paying CityFall River, MALas Vegas, NV
Highest paying stateRhode IslandNew Hampshire
Best paying companyLockheed MartinZynex Medical
Best paying industryTechnologyTechnology

Differences between order processor and order entry specialist education

There are a few differences between an order processor and an order entry specialist in terms of educational background:

Order ProcessorOrder Entry Specialist
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college--

Order processor vs order entry specialist demographics

Here are the differences between order processors' and order entry specialists' demographics:

Order ProcessorOrder Entry Specialist
Average age4343
Gender ratioMale, 36.7% Female, 63.3%Male, 21.0% Female, 79.0%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between order processor and order entry specialist duties and responsibilities

Order processor example responsibilities.

  • Manage escalations and expedites process in support of shorten interval requests.
  • Use AS400 system to enter orders and make inventory adjustments.
  • Provide hands-on support at POS when require by customer volumes.
  • Maintain MSDS files and provide updates to customers as needed.
  • Assist with gathering information for internal and external SOX audits.
  • Sort and process orders for the consumer in accordance to FedEx rules and regulations
  • Show more

Order entry specialist example responsibilities.

  • Manage escalations and expedites process in support of shorten interval requests.
  • Stock shelves, bag groceries, and gather carts while meeting customer needs.
  • Pull, pack and ship LTL's.
  • Send corporate orders invoicing through EDI system.
  • Verify tally sheets and work with LTL shipments.
  • Order doors, windows, moldings and hardware.
  • Show more

Order processor vs order entry specialist skills

Common order processor skills
  • Customer Service, 27%
  • Data Entry, 19%
  • RF Scanner, 6%
  • Customer Orders, 6%
  • Purchase Orders, 5%
  • Order Entry, 4%
Common order entry specialist skills
  • Data Entry, 28%
  • Customer Service, 13%
  • Purchase Orders, 11%
  • Customer Orders, 8%
  • Order Entry, 6%
  • Computer System, 3%

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