Order processor vs order taker

The differences between order processors and order takers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order processor and an order taker. Additionally, an order processor has an average salary of $32,983, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order processor include customer service, data entry and rf scanner. The most important skills for an order taker are wine, cleanliness, and guest satisfaction.

Order processor vs order taker overview

	Order Processor	Order Taker
Yearly salary	$32,983	$30,383
Hourly rate	$15.86	$14.61
Growth rate	-	-
Number of jobs	34,672	77,938
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	High School Diploma, 41%
Average age	43	43
Years of experience	2	2

Order processor vs order taker salary

Order processors and order takers have different pay scales, as shown below.

	Order Processor	Order Taker
Average salary	$32,983	$30,383
Salary range	Between $26,000 And $40,000	Between $23,000 And $39,000
Highest paying City	Fall River, MA	Las Vegas, NV
Highest paying state	Rhode Island	Vermont
Best paying company	Lockheed Martin	Raytheon Technologies
Best paying industry	Technology	Telecommunication

Differences between order processor and order taker education

There are a few differences between an order processor and an order taker in terms of educational background:

	Order Processor	Order Taker
Most common degree	High School Diploma, 34%	High School Diploma, 41%
Most common major	Business	Business
Most common college	-	-

Order processor vs order taker demographics

Here are the differences between order processors' and order takers' demographics:

	Order Processor	Order Taker
Average age	43	43
Gender ratio	Male, 36.7% Female, 63.3%	Male, 26.7% Female, 73.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order processor and order taker duties and responsibilities

Order processor example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Use AS400 system to enter orders and make inventory adjustments.
Provide hands-on support at POS when require by customer volumes.
Maintain MSDS files and provide updates to customers as needed.
Assist with gathering information for internal and external SOX audits.
Sort and process orders for the consumer in accordance to FedEx rules and regulations

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order processor vs order taker skills

Common order processor skills

Customer Service, 27%
Data Entry, 19%
RF Scanner, 6%
Customer Orders, 6%
Purchase Orders, 5%
Order Entry, 4%

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%