How to hire an order specialist

How to hire an order specialist, step by step

Here's a step-by-step order specialist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an order specialist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new order specialist
• Step 8: Go through the hiring process checklist

What does an order specialist do?

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1. Identify your hiring needs

   Before you start hiring an order specialist, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An order specialist's background is also an important factor in determining whether they'll be a good fit for the position. For example, order specialists from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of order specialist salaries for various roles:

   Type of Order Specialist	Description	Hourly rate
   Order Specialist	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$12-22
   Contractor Buyer	A contractor buyer is responsible for acquiring materials and resources for construction and manufacturing processes that meet the quality standards and budget limitations. Contractor buyers negotiate offers with trusted suppliers and vendors for cost-effective materials based on design specifications and requirements... Show more	$15-24
   Customer Services Coordinator	A customer service coordinator ensures that the company will have a top-level customer service. Thus, they work to maintain the positive image, brand, and prestige of the company... Show more	$12-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Order Entry
   • Purchase Orders
   • Data Entry
   • Logistics
   • Customer Orders
   • Troubleshoot
   • Order Management
   • Customer Inquiries
   • Inbound Calls
   • Process Orders
   • Product Knowledge
   • Customer Expectations
   • Customer Complaints
   • Sales Orders

   Check all skills

   Responsibilities:

   • Manage escalations and expedites process in support of shorten interval requests.
   • Provide information to prospective clients regarding ADP's products and services.
   • Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
   • Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
   • Coordinate with provisioning for lease facilities and number portability.
   • Provide provisioning support/work order management and guidance to clients VOIP customers.

   More order specialist duties

3. Make a budget

   Including a salary range in your order specialist job description is a great way to entice the best and brightest candidates. An order specialist salary can vary based on several factors:

   • Location. For example, order specialists' average salary in missouri is 49% less than in new hampshire.
   • Seniority. Entry-level order specialists earn 43% less than senior-level order specialists.
   • Certifications. An order specialist with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an order specialist's salary.

   Average order specialist salary

   $35,107yearly

   $16.88 hourly rate

   ---

   Entry-level order specialist salary

   $26,000 yearly salary

   Updated December 17, 2025

   Average order specialist salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Rhode Island	$46,084	$22
   2	Oregon	$42,587	$20
   3	Washington	$39,720	$19
   4	California	$39,513	$19
   5	Colorado	$38,870	$19
   6	Wisconsin	$38,167	$18
   7	Illinois	$36,253	$17
   8	New York	$36,147	$17
   9	Kentucky	$36,123	$17
   10	Minnesota	$35,589	$17
   11	North Dakota	$34,738	$17
   12	Utah	$33,417	$16
   13	Arizona	$32,110	$15
   14	Ohio	$31,390	$15
   15	Oklahoma	$31,022	$15
   16	Michigan	$30,544	$15
   17	Georgia	$29,871	$14
   18	North Carolina	$29,455	$14
   19	Maryland	$29,026	$14
   20	Florida	$27,901	$13

   Average order specialist salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Chemonics	$52,276	$25.13
   2	BlackRock	$49,564	$23.83	2
   3	Home Bancshares Inc.	$47,779	$22.97
   4	Arcadis	$47,719	$22.94	1
   5	Amyris	$42,336	$20.35
   6	Zynex Medical	$41,915	$20.15
   7	Fortive	$41,482	$19.94	2
   8	Promega	$40,696	$19.57
   9	PerkinElmer	$40,421	$19.43
   10	Southland Industries	$40,178	$19.32	1
   11	Airgas	$38,429	$18.48	5
   12	Fabick Cat	$36,673	$17.63	10
   13	Rose Hills Mortuary	$36,672	$17.63	54
   14	Wausau Supply	$36,500	$17.55	1
   15	WebstaurantStore	$35,544	$17.09	2
   16	US Ecology	$35,137	$16.89
   17	Mood Media	$35,126	$16.89
   18	Aerotek	$34,978	$16.82	18
   19	Volt Information Sciences	$34,974	$16.81
   20	THE RIGHT STAFF	$34,827	$16.74	2

4. Writing an order specialist job description

   A job description for an order specialist role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an order specialist job description:

   Order specialist job description example

   The Order Specialist manages incoming and outgoing orders related to care coordination for patients that includes but is not limited to ensuring home health orders are signed and returned to the appropriate agencies placing orders for testing, coordinating outside referrals, and requesting medical records.
   
   Advanced Care House Calls , a part of the LHC Group family, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and home and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.
   
   We offer benefits including but not limited to:
   Competitive Pay Flexible Schedules Paid Time Off Tuition Reimbursement Medical, dental, and vision packages 401(k) Match Program Rapid Career Advancement Opportunities Internal promotions with a career plan All-encompassing Orientation and Fast Trak option for Home Care experienced clinicians Great Culture - come join our family!
   
   Essential Functions
   
   Receives and screens all home health orders based on Medicare guidelines for home health eligibility. Coordinates with collaborating physicians on all orders and ensures that the physician's signature is documented on all orders. Reviews and holds home health plan of cares and certifications for billing purposes. Processes and links orders into the patient's medical record. Ensures accurate and timely delivery of orders to proper agencies. Communicates by phone and email with home health agencies about pending orders, missing orders, and other issues that may arise. Encourages agencies to participate in exchanging orders electronically. Coordinates patient care as ordered/instructed by the provider, including but not limited to: placing lab and radiology orders, arranging referrals to specialists and home health agencies, arranging outpatient testing, request medical records, and communicating with existing specialists. This also includes ensuring that appropriate and accurate medical information is provided to healthcare providers. Places urgent orders when requested by the provider. Tracks patient orders sent to agencies to ensure orders are processed as ordered and results are received timely. Links patient documents to the appropriate patient charts in the EMR that include but are not limited to test results, DME orders, and home health orders. Sends documents to Providers in the EMR for review, as needed. Returns completed orders to agencies by fax, email, or other electronic method. Cross-train as back up for other positions as assigned. Organizes, attends, and participates in meetings with home health representatives to review processes and ensure timely return of orders. Utilizes critical thinking skills with any issues/concerns that may arise and determines solutions to the problems. Completes special projects as assigned. Attend Company and industry-related meetings, as required. Establishes individual goals which are aligned with the Company's business strategies and objectives. Functions as a contributing member of the department's team and other teams, as assigned. Performs other duties as assigned by executive leadership.
   Education & Experience
   
   Education, Experience, and Training:
   Must have computer skills, clerical-business machine skills, telephone communication skills, and be able to type. Must possess general clerical skills and organizational skills. Proficient in Microsoft Office products.
   Equal Opportunity Employer - vets, disability.
   
   Must be fully vaccinated or be willing to complete full vaccination by date of hire and proof of vaccination will be required. If permitted by state law, the company will consider requests for religious or medical exemptions.

   Copy this example

   

5. Post your job

   To find the right order specialist for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with order specialists they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit order specialists who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your order specialist job on Zippia to find and recruit order specialist candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with order specialist candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new order specialist

   Once you've found the order specialist candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new order specialist. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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