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Order specialist vs order entry clerk

The differences between order specialists and order entry clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order specialist and an order entry clerk. Additionally, an order specialist has an average salary of $35,107, which is higher than the $34,147 average annual salary of an order entry clerk.

The top three skills for an order specialist include order entry, purchase orders and data entry. The most important skills for an order entry clerk are customer service, purchase orders, and data entry errors.

Order specialist vs order entry clerk overview

Order SpecialistOrder Entry Clerk
Yearly salary$35,107$34,147
Hourly rate$16.88$16.42
Growth rate--
Number of jobs193,329101,541
Job satisfaction--
Most common degreeBachelor's Degree, 44%Associate Degree, 30%
Average age4343
Years of experience22

What does an order specialist do?

The job of an order specialist is to fulfill all special orders and installation projects on time. You will proactively contact customers to inform them about the status of the installation and the preparation for the installment. Other duties that you will likely perform include handling inquiries and concerns from customers, communicating with service providers and vendors to establish shipment and date of installation, and working closely with cross-functional teams, such as logistics and direct imports.

What does an order entry clerk do?

An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.

Order specialist vs order entry clerk salary

Order specialists and order entry clerks have different pay scales, as shown below.

Order SpecialistOrder Entry Clerk
Average salary$35,107$34,147
Salary rangeBetween $26,000 And $46,000Between $28,000 And $41,000
Highest paying CityCranston, RILas Vegas, NV
Highest paying stateNew HampshireConnecticut
Best paying companyChemonicsDexter
Best paying industryHealth CareAutomotive

Differences between order specialist and order entry clerk education

There are a few differences between an order specialist and an order entry clerk in terms of educational background:

Order SpecialistOrder Entry Clerk
Most common degreeBachelor's Degree, 44%Associate Degree, 30%
Most common majorBusinessBusiness
Most common college--

Order specialist vs order entry clerk demographics

Here are the differences between order specialists' and order entry clerks' demographics:

Order SpecialistOrder Entry Clerk
Average age4343
Gender ratioMale, 34.8% Female, 65.2%Male, 15.7% Female, 84.3%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between order specialist and order entry clerk duties and responsibilities

Order specialist example responsibilities.

  • Manage escalations and expedites process in support of shorten interval requests.
  • Provide information to prospective clients regarding ADP's products and services.
  • Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
  • Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
  • Coordinate with provisioning for lease facilities and number portability.
  • Provide provisioning support/work order management and guidance to clients VOIP customers.
  • Show more

Order entry clerk example responsibilities.

  • Assist customers with book purchases; POS cashier.
  • Pull orders of juice, utilizing a laptop and RF gun attach to forklift.
  • Audit all EDI orders for complete address, terms, special promotions, and overall accuracy.
  • Post invoices to ERP system, update GRN, set up and maintain new vendor accounts.
  • Process EDI purchase ordering-credit-debit adjustments.
  • Assist department director in weekly payroll approval.
  • Show more

Order specialist vs order entry clerk skills

Common order specialist skills
  • Order Entry, 15%
  • Purchase Orders, 11%
  • Data Entry, 10%
  • Logistics, 8%
  • Customer Orders, 7%
  • Troubleshoot, 3%
Common order entry clerk skills
  • Customer Service, 23%
  • Purchase Orders, 10%
  • Data Entry Errors, 10%
  • Computer System, 9%
  • Customer Orders, 9%
  • EDI, 3%

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