Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between order specialists and order management specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order specialist and an order management specialist. Additionally, an order management specialist has an average salary of $37,456, which is higher than the $35,107 average annual salary of an order specialist.
The top three skills for an order specialist include order entry, purchase orders and data entry. The most important skills for an order management specialist are customer service, order entry, and logistics.
| Order Specialist | Order Management Specialist | |
| Yearly salary | $35,107 | $37,456 |
| Hourly rate | $16.88 | $18.01 |
| Growth rate | - | - |
| Number of jobs | 193,329 | 102,332 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 60% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
The job of an order specialist is to fulfill all special orders and installation projects on time. You will proactively contact customers to inform them about the status of the installation and the preparation for the installment. Other duties that you will likely perform include handling inquiries and concerns from customers, communicating with service providers and vendors to establish shipment and date of installation, and working closely with cross-functional teams, such as logistics and direct imports.
An order management specialist is responsible for monitoring sales orders and confirming accurate delivery details to the customers. Order management specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They also update and track the customer's account information in the database, including payments posting and order verification. An order management specialist must have excellent organizational and communication skills, especially in handling customers' inquiries and concerns about the products and resolving delivery discrepancies.
Order specialists and order management specialists have different pay scales, as shown below.
| Order Specialist | Order Management Specialist | |
| Average salary | $35,107 | $37,456 |
| Salary range | Between $26,000 And $46,000 | Between $23,000 And $59,000 |
| Highest paying City | Cranston, RI | Norwood, MA |
| Highest paying state | New Hampshire | Connecticut |
| Best paying company | Chemonics | IBM |
| Best paying industry | Health Care | Health Care |
There are a few differences between an order specialist and an order management specialist in terms of educational background:
| Order Specialist | Order Management Specialist | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between order specialists' and order management specialists' demographics:
| Order Specialist | Order Management Specialist | |
| Average age | 43 | 43 |
| Gender ratio | Male, 34.8% Female, 65.2% | Male, 39.5% Female, 60.5% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |