Order Specialist remote jobs

Location: This is role is hybrid out of our Champlain, NY office. It will allow some work from home opportunity and some in the office work dependent on company policy. Work Schedule: Monday through Friday, 3 PM - 11:30 PM ET. Overview: To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo Provide impeccable customer service. Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs. Anticipate, identify, and resolve problems which could delay the timely release or movement of freight. Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements. Resolve banking and letter of credit problems. Advise customers on payment terms. Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review. Resolve billing issues, coordinate post entry activity on customer's behalf. Complete accurate data input or corrections into computer files. Perform route cause analysis as directed by the Account Administrator. Coordinate post-entry activities on the customer's behalf. Manage the entry verification process. Access clients systems (external systems) as necessary. Correspond with business partners in various mediums to include written, phone or e-mail. Produce operational trend reports. Keep business partners apprised of the exception process. Pre alerts - receive and respond as needed per customer SOP. Maintain general knowledge of FedEx products and services. Interact with customers, internal staff/departments and management of all levels. Develop and maintain a strong relationship with customer's front-line personnel. Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Performs other duties as assigned. Experience: HS Diploma or GED required. 6 months of brokerage or transportation experience and/or customer service experience preferred. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided. Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: 16.50 -23.33 HR Additional Details: FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

A National Energy Company is interested in hiring Bilingual (Spanish) Customer Service Representatives to their team in a fully remote capacity. These positions are looking for candidates with experience in Call Center Environments. is Fully Remote for candidates living in Texas! Description Answer incoming customer telephone calls and log all calls Work across multiple programs and phone lines and ability to transfer calls Promote participation in energy efficiency programs that the customer may qualify for Address and resolve customer inquiries, regarding products, services, billing, etc. Establish and maintain positive working relationships with customers by ensuring a high level of customer service Address and resolve customer complaints and make recommendations Make outgoing calls to customers for scheduling appointments, taking surveys, and promoting a program offering to a qualifying customer Follow-up on customer calls not immediately resolved More duties as assigned Skills & Qualifications High School diploma or equivalent 1-2 years of previous customer service experience Job Type & Location This is a Contract to Hire position based out of Katy, TX. Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage. Why This Opportunity Stands Out: Paid training + State & Federal licenses (covered) Flexible schedule perfect for travelers or stay-at-home professionals No quotas or income caps Residual income + bonuses + stock options Tax advantages (1099 contractor) We're Looking For: Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access

Job Title: Remote Customer Support Representative Hourly Pay: $17 - $23/hour We're looking for friendly, dependable individuals to join our team as Remote Customer Support Representatives. In this role, you'll work from home and help customers by phone, email, or chat, handling questions about orders, accounts, and general service information. You'll be the first point of contact for many customers, offering timely support and ensuring they feel heard and assisted. This is a great opportunity if you enjoy helping others and want a stable, flexible remote job with room to grow. Job Responsibilities: Respond to inbound calls, chats, and emails about customer accounts or services Share product details, resolve basic issues, or update order status Use internal tools to log customer conversations and update records Follow easy-to-use scripts and step-by-step documentation Route more complex issues to the right team or department when needed Maintain a calm, helpful tone during every interaction Qualifications: Friendly, professional communication and writing skills Able to multitask while navigating computer tools Dependable, focused, and comfortable working independently Quiet home workspace and stable internet connection Prior experience in customer service or support roles is helpful but not required Perks & Benefits: Competitive hourly pay: $17 - $23 100% remote with flexible scheduling Paid training and ongoing support Supportive and collaborative team culture Opportunities for advancement into senior support or team lead roles

Full-time Description Who We Are Outward Bound USA (OBUSA) is a national non-profit educational organization in the United States, in operation for more than 60 years. Outward Bound's mission is to change lives through challenge and discovery. While ambitious and bold, our vision is a more resilient and compassionate world, with more endurance in response to change and more courage in the face of challenge. Outward Bound programs provide increased access for today's youth to develop social emotional skills and build their capacity to navigate the future with confidence, compassion, and curiosity. Programs are far-reaching - inside city and suburban classrooms and outside in rugged backcountry settings - lasting anywhere from one-day to an entire semester. Outward Bound staff are positive, fun, passionate, mission-driven change makers who uphold a high standard for quality and commitment to our students. We strive to provide educational experiences that are inclusive and relevant for all participants and are committed to organizational improvement in support of an equitable and just society. Position Impact Outward Bound USA aims to support, amplify, and grow the capacity of our regional schools, where students are prepared with 21st-century skills to be ready for work, life, and civic leadership in an evolving world. Our work is guided by an unwavering commitment to our students, equity, adventure, and safety. Guided by a strategic Vision for Impact 2030 between 2023 and 2030, OBUSA supports this work through targeted initiatives designed to: create new and expanded capacity in regional schools by positioning OB as an educational partner to parents, schools, and corporations; accelerate access to the outdoors for underrepresented communities; provide a leading-edge research and development engine that will continuously improve program outcomes; and cultivate a workplace that attracts, develops, and retains the best outdoor educators and administrative professionals in the US. Reporting to the Customer Success Manager, Customer Service Specialists are often the face of someone's first interaction with Outward Bound. By providing excellent customer service and displaying expertise in assisting customers with course selection and other inquiries, the Customer Service Specialists create a positive brand image in the marketplace that, ideally, generates positive feedback and conversation about the excellent service we provide. Our Culture As a leading non-profit educational organization, Outward Bound is designed to embrace challenges. We engage in organization-wide continuous improvement and cultivate a workplace that attracts top talent-like you. This role becomes part of a collaborative organization that is rich with talent, connection, and teamwork, contributing to the expansion of our mission nationwide. Thriving here takes compassion, a learning mindset, and a deep desire to do meaningful work to achieve our goals. At Outward Bound, we are crew, not passengers. Everyone is on the crew, and we all contribute. We share success and view challenges as opportunities. From the office to the wilderness, we grow together. You belong here. Key Functions and Responsibilities Provide excellent customer service Demonstrate expertise in assisting customers with course selection across all product lines, applications, and college credit and scholarships where applicable. Remain up to date on all course offerings, program locations, policies and procedures, and onboarding FAQs. Communicate key consumer insights back into the organization to support learning and development. Effectively address customer concerns during early onboarding. Steward alumni inquiries and redirect them to the appropriate department. Ensure a seamless handoff between national and regional admissions teams Qualify inbound sales leads for handoff to regional schools. Log and report on interactions that will help improve systems and CRM data. Coordinate with regional schools and assist with student transfers when necessary. Execute tactics throughout the full sales cycle. Identify qualified leads, nurture non-qualified leads, pitch, and close Actively manage the list of prospects and report on progress. Utilize tools and technology to scale the scope of lead management. Provide ongoing quality assurance across Outward Bound websites and CRM (Salesforce). Represent the organization at occasional national student recruitment and outreach events such as national gap year fairs, summer program fairs, and school counselor conferences. Engage in outbound communications and relationship-building with key audiences, including gap year associations, school counselors, and educational consultants. Requirements Competencies Cultural Competence: Recognizes and values cultural commonalities and differences. Collaboration: Works effectively as part of a team and contributes to shared goals. Communication: Communicates clearly and effectively in routine situations. Conflict Management: Manages conflict in basic, low-stakes situations, and seeks support from a supervisor when needed. Self-Management: Sets and follows through on basic goals independently and manages more complex goals with guidance and support. Organizational Knowledge: Demonstrates a foundational understanding of the organization and how it functions. Problem Solving: Identifies, understands, and solves basic problems; seeks support for more complex issues. Equanimity: Maintains composure and effectiveness when handling routine stress. Technical Savvy: Demonstrates foundational technical knowledge and actively seeks guidance to build skills in relevant tools and systems. These competencies contribute to the incumbent's effectiveness in meeting the role's demands and supporting organizational goals. Education and Work Experience 2+ years of experience in customer service or a relevant customer-facing role. Proficiency using customer relationship management (CRM) software, such as Salesforce, for lead tracking and documentation. Proficiency with the Microsoft Office suite for general correspondence and reporting. Spanish language skills are a plus. Location and Physical Requirements Permanent work authorization in the United States is required. This is a remote position. We welcome applications from candidates located in the following states: AZ, CO, CT, FL, IA, ID, IL, IN, MA, MD, ME, MI, MN, NC, NM, NY, OR, PA, VT, and WA. Travel of up to 20 days per year is required for in-person conferences, meetings, and collaboration sessions. This role is primarily desk-based and computer-focused. Occasional light lifting (e.g., files or materials) may be required. Ability to work at a computer for extended periods, including repetitive motions such as typing, and sufficient visual acuity to read and analyze data on a screen. Compensation & Benefits Hourly Range: $19.23 - $22.50 per hour (equivalent to approximately $40,000 - $46,800 annually for a 40-hour workweek). In addition to base pay, OBUSA offers a quarterly team commission program that rewards collective success. OBUSA offers a competitive benefits package, including medical, dental, and vision insurance; short- and long-term disability; life insurance; and a retirement plan with employer match. OBUSA offers paid time off (PTO), 10 federal holidays, and paid time off during the last week of the year. In the interest of transparency and pay equity, candidates can expect offers to fall within the lower third of the posted range. Applications can be addressed to Rachel Lasky, Customer Success Manager. Position closes January 2, 2026. Outward Bound USA (OBUSA) is an equal opportunity employer and values the inclusion and collaboration among employees of diverse backgrounds and experiences. OBUSA prohibits discrimination against, and harassment of, any employee or applicant for employment because of race, color, religion, sex, gender, pregnancy, genetic information, ethnic or national origin, sexual orientation, marital status, familial status, military or veteran status, qualified individuals with a disability on the basis of the disability, or any other category which may be protected under applicable state or federal law. Outward Bound USA also promotes respect for all people and will not tolerate harassment based on any of these characteristics nor on differences based on gender identity or expression. As we strive to reflect the communities we serve; people of color are strongly encouraged to apply. Salary Description $19.23 - 22.50 (+ up to $6000 in commission/year)

Remote Hospitality Customer Advisor / Live Chat Support Agent Evolution Sports Group is a leading sports management company that specializes in providing top-notch hospitality services to sports events and tournaments worldwide. With a team of dedicated professionals, we strive to deliver exceptional customer experiences and create unforgettable memories for our clients. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Hospitality Customer Advisor / Live Chat Support Agent. In this role, you will be responsible for providing top-notch customer service to our clients through live chat support, ensuring their satisfaction and loyalty to our company. Key Responsibilities: - Respond to customer inquiries and resolve issues through live chat support in a timely and professional manner - Provide accurate and detailed information about our hospitality services, packages, and events to customers - Assist customers in making reservations, changes, and cancellations as needed - Handle and resolve customer complaints and escalate issues to the appropriate team members when necessary - Maintain a high level of knowledge about our company, services, and events to effectively assist customers - Collaborate with other team members to improve the overall customer experience and identify areas for improvement - Keep detailed records of customer interactions and transactions for future reference Qualifications: - Previous experience in customer service or hospitality is preferred - Excellent communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Strong problem-solving and conflict resolution skills - Proficient in using live chat and other communication tools - Knowledge of sports events and tournaments is a plus - Flexibility to work evenings, weekends, and holidays as needed Benefits: - Competitive salary and benefits package - Opportunities for career growth and development within the company - A dynamic and inclusive work environment - Complimentary access to sports events and tournaments - Training and support to enhance your skills and knowledge in the hospitality industry If you are passionate about providing exceptional customer service and have a love for sports, we would love to hear from you! Join our team at Evolution Sports Group and be a part of creating unforgettable experiences for our clients. Package Details Compensation & Bonuses Competitive Pay Rate: $40-$60/hr based on experience and performance Paid Training: $40/hr for 1-week onboarding training Training Completion Bonus: $700 instant incentive after setup and training Work Schedule Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Options for morning, afternoon, or evening schedules No weekends required unless preferred Remote Work & Equipment 100% Remote Position - U.S.-based only Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support Employee Benefits Package Paid Time Off (PTO) + Paid Sick Days Health, Dental & Vision Insurance Mental Health Support Access (virtual consultations) Paid Holidays 401(k) Retirement Savings Option (where applicable) Career Growth & Stability Guaranteed long-term placement with stable weekly hours Fast-track promotion opportunities every 3-6 months Company-sponsored certifications & skills training Internal mobility program - move into leadership, QA, HR, or project roles Extra Perks Monthly wellness allowance Employee recognition rewards Birthday stipend or digital gift card Annual performance review with salary increase potential

Obligations And Accountabilities Serve as 1st point of call to consumer queries, supplying detailed relevant information on readily available services that straighten with requirements, supporting the customer in helping make updated selections. Reviews consumer asks for and makes suggestions based upon certain travel needs, making certain sensible desires that ensure a devoted consumer base. Takes possession of process as well as proactively interacts with client; fixes concerns; adapts communication strategy to straighten with customer necessities; jobs collaboratively throughout teams to instil consumer confidence and also build devotion. Stays abreast of all product/service augmentations, unit updates, and also improvements to criteria, optimizing efficiencies and productivity Understands travel record criteria; utilizes resources and also sources to make certain efficient as well as quick processing. Advertises best strategies as well as quality control, observes plans and methods, and supports specifications of work to ensure compliance. Maintains consumer documents in proprietary database, taking advantage of system functions to ensure correct article of data that takes full advantage of productivity. Monitors have job and also maintains updated client profile with timely entry newsworthy, support paperwork, as well as interactions. Provides customer service and uses sales strategies to preserve consumers; educates consumers about added-value products that might help them. Excels in a busy, dynamic workplace. Conduct numerous jobs and also browse bodies simultaneously. Represents our values and very high amount of professionalism and trust by means of regularly adhering to CIBT's Client Devotion, Specifications of Work, and also team effort; strives to meet team and individual functionality procedures. Various other duties as appointed. CAPABILITIES: The following proficiencies have been actually pinpointed as crucial for results in the function and are going to be described in the course of the analysis, responses, and assessment method. Unity: collaborating with people. Communication: presenting and also interacting relevant information Trouble solving: evaluating, composing and stating, proposing solutions, comprehending customer's demands. Organizing and Undertaking: supplying end results as well as meeting client desires, planning and arranging. Effort: taking possession of consumer relationship, seeking information, taking prompt action. Adapting and also Coping: adapting as well as reacting to alter, coping with pressures and also misfortunes. Know-how: discovering our bodies, products as well as procedure, remaining abreast of governing improvements. EDUCATION/ TRAINING AS WELL AS ADVENTURE: BA/BS or Associates Level as well as pair of years' knowledge or equivalent combo. Previous expertise operating in a call facility setting Very good: experience in premium retail, trip, hospitality, or even embassy/consulate relations EXPERTISE, SKILLS, POTENTIALS: Fluent in English with tough interaction as well as interpersonal skill-sets: crystal clear composed as well as verbal communication with demonstrated understanding of interaction methods as well as styles; verbalize clearly and briefly in a qualified and also congenial method without jargon or intricate language. Very desirable: fluency in second foreign language. Outstanding company and opportunity control skills: follow deadlines and conform to changing conditions; take care of higher amount while sustaining exceptional focus to detail; display personal work and self-edit. Capacity to problem handle; study relevant information and also apply expertise and offer answers. Capable to adapt to transforming circumstances and also prioritize work appropriately. Go-getter along with desire to reveal ownership as well as devotion to part. Skills along with computer program, knack for finding out brand new systems and devotion to data honesty. WORKING DISORDERS AND LOCATION: Office setting: direct exposure to personal computer monitors, working closely along with others in an open office environment. This role will be 100% remote/work from residence PHYSICAL DEMANDS: Sharp-sightedness; ability to see computer system screen for full shift, around 8 hours Sitting for extended amount of time Manual dexterity for running a computer system, computer keyboard and also mouse Promoting functioning a phone with capability to communicate thorough relevant information correctly and also clearly

Customer experience is different at Hello Innovation. We cut the red tape, ditch the corporate BS, and empower you to actually do what's right for people - not what's written in a script. This isn't your typical customer service job. It's a chance to help people, think creatively, learn fast, and deliver “wow” experiences without limits. This is a fully remote position, with full-time, part-time, and evening/weekend-only schedules available. ABOUT US At Hello Innovation, we're more than just a company; we're a force for change. As the parent company to an ever-growing portfolio of businesses, we're making the world a radically better place through meaningful innovation. Here, it's not about the daily grind; it's about making a real difference, challenging the norm, breaking boundaries, and rewriting what's possible. We started from scratch-no investors, no debt-just a relentless drive that has led us to impact over a billion lives through our products. And we're just getting started. We're an eclectic team of dreamers, creators and doers, united in our mission to deliver work that truly matters. If you're looking to be inspired, challenged and leave work every day knowing you did the best work of your life, you've come to the right place. ABOUT THE JOB This role is about people, not tickets. As a Customer Happiness Hero, you're not only empowered to make things right - you're trusted to deliver unforgettable “wow” experiences when customers need it most. You'll support customers during some of the most meaningful moments of their lives, bringing calm, clarity, and genuine care. You'll also be a vital part of our fast-growing eCommerce brand that touches millions, where you'll grow your customer experience skills and learn the operations and technology that power everything behind the scenes. You won't just answer inquiries - you'll help people in moments that truly matter. If you're ready to do work with impact, integrity, and heart, keep reading. ABOUT YOU You've mastered the art of communication. Whether you're writing an email, chatting online, or speaking with a customer, you choose your words with intention - warm when they need comfort, direct when they need clarity, and always grounded in genuine care. You're the Sherlock Holmes of human emotion. You read between the lines, sense what people need, and spot the real issue before it's spoken. You're a modern-day MacGyver. Throw a challenge your way and you'll find a thoughtful, creative way to make things right. You're comfortable with the unknown. You don't freeze when things get unclear - you stay curious, confident, and ready to figure it out. You get sh*t done…no babysitter required. You take initiative, follow through, and own outcomes from start to finish with pride and accountability. You're human-centered to your core. You're driven by connection, compassion, and the desire to make someone's day a little lighter. You bring order to chaos. When emotions run high and things get messy, you step in with steady energy and take control of the situation. You get it right, down to the last detail. Typos, loose ends, and unclear instructions don't stand a chance. You believe excellence lives in the small things. You're a learning animal. You're hungry for feedback, curious about how things work behind the scenes, and always looking for ways to do things smarter. Customer experience isn't a task-it's a calling. Leaving people better than you found them isn't just satisfying; it's who you are. YOUR RESPONSIBILITIES Serve as the point of contact between customers, our eCommerce platform, and product vendors - keeping communication clear, smooth, and proactive from start to finish. Own customer issues from start to finish by investigating details, coordinating with vendors, and ensuring resolutions that leave customers fully taken care of. Communicate with warmth, clarity, and professionalism across email, chat, and occasional phone interactions. Deliver unforgettable “wow” moments - making things right, solving problems creatively, and turning challenges into meaningful experiences. Collaborate with operations and vendor partners to troubleshoot issues, keep orders on track, and prevent future problems. Spot patterns, share insights, and propose improvements that help the team innovate, refine workflows, and elevate the customer experience. Maintain exceptional accuracy and attention to detail in communication, documentation, and follow-through. COMPENSATION & PERKS Meaningful work. Get paid to give a sh*t and make a real impact on people's lives when they need it most. Top of market pay. Along with a full benefits package including health, dental and 401k. We ignite you - that's right, you. We exist not only to deliver meaningful innovation, but to ignite and inspire the creative problem solver in you. Experience to prepare you for whatever career lies ahead. Including training and mentorship opportunities from some of world's top talent. A fun, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun. Flexible scheduling. We can work around your schedule, whether you're going to school, being a parent, or just living life to the fullest. Plus many more. Additional perks include daily catered lunches, team activities, paid holidays, bonuses and much more. Diversity isn't just a checkbox. At Hello Innovation, our eclectic team from all walks of life is our secret sauce to meaningful innovation. Needless to say, we are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Clerk Chat's mission is to make every business conversational. We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure. It's big and bold and needs spirited adventurers to join our growing team. We've built Clerk Chat organically into a profitable business over the last 2 years. We're a team that believes in achieving your highest potential but not at the expense of work-life balance. That's why we have flexible vacation time, healthy quarterly bonuses, and creative freedom at the forefront. We're Silicon Valley-based entrepreneurs who have sold companies, gone through the exclusive HF0 AI residency, having previously built teams at Lucasfilms, Samsung, Netflix, DocuSign, and Series B+ Startups. What does a work environment look like at Clerk Chat? Clerk Chat is a hybrid team of in-office and remote employees. Our headquarters is based in San Francisco, just three blocks south of the Embarcadero BART station, making it easy to commute and stay connected. Our in-office team appreciates being in the office five days a week because it fosters real-time collaboration, builds stronger relationships, and helps us move faster. The remote team is strategically based around the US to provide the best experience for our customers and drive impact. This is an exciting time to join Clerk Chat. We're small enough that every individual has a big impact, but we're growing fast enough that there's tremendous room for career advancement. Who you are: As a Customer Support Agent, you will be the first point of contact for our users. You will become part of a collaborative team of 4 focused on making a positive impact on business communication. You have excellent communication skills and a knack for building relationships. You are proactive, resilient, and thrive in a fast-paced environment. What you will do: You will be the first point of contact for our customers by email and chat You will handle and coordinate product-specific inquiries, engaging with external stakeholders You will have the opportunity to think critically about and improve processes, with a focus on future growth and optimization. You will develop and continuously improve our customer journey You will closely collaborate with all departments to further improve our customer journey What you will need: You have 2-3 years of experience in a similar role at a fast-paced start-up. You are able to work both independently and collaboratively within a team. You have excellent communication skills and are comfortable speaking to all sorts of customers You are a creative problem solver - when you encounter issues you expedite resolution by offering your own potential fixes You are a self-starter with a proactive attitude and the mind-set to work in a start-up environment. We encourage all qualified candidates to apply! Our recruiting team will carefully review each resume, and we look forward to considering you for this opportunity. This role is open to remote candidates nationwide. However, if you are based in the San Francisco Bay Area, our policy requires in-person work from our office five days per week.

At SimplyInsured we are on a mission to eliminate fear in health insurance. Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and their families. With more than 20,000 customers and several major partnerships including Intuit and Square, we're growing quickly and disrupting this convoluted and confusing industry by making it more transparent and fully accessible to everyone. We got our start in the Y-Combinator incubator, and have been funded by top-tier investors at Polaris Partners, Bessemer Venture Partners, New York Life Ventures and AltaIR Capital. Job Summary: In this role, you will be a member of a high-performing team providing service for SimplyInsured customers. This role will help our customers via chat, phone, and email and serve as a trusted representative of the SimplyInsured brand carrying out the mission of eliminating fear from health insurance. Must be available to work a PM shift from 10am - 6pm Mountain Standard Time Mon-Friday. What you'll do: Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company's health insurance options. Work with existing customers to answer and resolve basic administrative and billing questions. Your main goal will be to ensure that customer inquiries are responded to quickly and thoroughly. You will contribute daily to the Support team's mission to delight our customers and help eliminate the fear of purchasing and using health insurance. In this role, you'll use multiple communication channels, including phone, chat, and email, to communicate with customers and our support ticketing software to document customer interactions. You should be passionate about helping customers and love working in a start-up environment. Being on our customer service team's front lines means you'll have unique insight and access to our customer's issues. You will be empowered to propose process and product solutions to improve our customer experience. What you'll bring: 1-2 years of experience in customer service or sales role Highly productive with good multitasking skills Passion for helping people - especially when it comes to their health Able to work in a high-volume contact center environment Familiarity working with support ticketing and/or support CRM software tools Fantastic oral and written communication skills Strong desire to help small businesses and their employees navigate health insurance questions What we offer: Generous stock option packages Competitive compensation “Take what you need” time off plan 100% Medical, Dental, and Vision Insurance coverage FSA plan 401k A values-based culture that invests in employee success Compensation: The base salary range for this position is $15.00 per hour Our Culture: We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high standards, we're driven by the diversity in our backgrounds, and unified by 100% alignment on our mission. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested; we'd love to learn how you can amplify our team with your unique experience! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote **SimplyInsured is hiring only in the United States at this time**

Mayo Behavioral Health is seeking a Remote Healthcare Customer Support Agent to join our dynamic team. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers. As a key member of our team, you will play a crucial role in ensuring that our customers receive the support they need to navigate our healthcare services. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist customers with scheduling appointments, accessing medical records, and navigating our online platform Provide accurate information about our services, policies, and procedures Escalate complex issues to the appropriate department for resolution Maintain a high level of customer satisfaction through effective communication and problem-solving Qualifications: 1+ year of experience in customer service, preferably in a healthcare setting Excellent communication skills, both verbal and written Strong attention to detail and organizational skills Ability to work independently and as part of a team Proficiency in Microsoft Office and customer relationship management (CRM) software If you are passionate about healthcare and enjoy helping others, we want to hear from you! Apply now to join the Mayo Behavioral Health team as a Remote Healthcare Customer Support Agent.

. Dolphin Ears LLC is in the tourism and entertainment industry. We specialize in organizing Tours and Yacht Charters for high-end individuals. We are a Florida-based company specializing in eco-friendly boat tours that allow guests to observe and interact with local wildlife, particularly dolphins and manatees. Dolphin Ears LLC is at 2700 Harbortown Dr, Merritt Island, FL 32952. Services we currently offer Include: Private Yacht Tours Private Dolphin & Manatee Tours Underwater Listening Equipment: Customizable Charters: Premium Yacht Tours Rocket Launch Viewing...etc. About the role: In this crucial customer-facing role, you'll help our customers execute transactions. We look for teammates who take initiative and exemplify empathy, support, and flexibility. If you are technologically savvy and have a proactive, helpful, can-do attitude, we're interested in hearing from you. What you'll do as a Customer Support Associate: Maintain a positive, empathetic, and professional attitude toward customers at all times. Resolve product or service questions and technical issues by asking clarifying questions; determining the root cause; selecting and explaining the best solution. Provide accurate, valid, and complete information to customers and internal stakeholders by using the right methods/tools. Provide product feedback and suggestions. Take on additional responsibilities and grow your career . Other operational and administrative duties as needed based on business and customer needs. Requirements Requirements Include: An excellent writer and verbal communicator Committed and focused, with the follow-through and drive to see problems through to resolution Capable of diffusing tension to work through the issues at hand Able to multitask, prioritize, and manage time effectively Flexible and cooperative in your approach to working with others Patient in helping others resolve technical issues Comfortable with and enthusiastic about technology. 1+ years of customer service experience, preferably in a related field. Experience with CRM preferred. Proficient with MS Office suites. Benefits Benefits Include: Medical, dental, and vision benefits Life insurance, long and short-term disability coverage 401k Plan with a 4% match, beginning on your hire date 14 paid company holidays Health Reimbursement Professional development credit Monthly reimbursement for Wellness And more! This is a remote position and it is only open to candidates currently residing in usa. NOTE: After applying, Make Sure to always check your email as you will receive another email that will contain the instructions on how to set up the interview.

Job Title: Customer Support Travel Agent Join Vacation Advertiser - Where Travel Dreams Come True! Are you passionate about helping others? Do you love travel and enjoy providing exceptional service? At Vacation Advertiser, we inspire travelers to explore the world and help them book unforgettable experiences. Now, we're looking for a Customer Support Travel Agent who shares our passion for travel and people to join our growing team. As a Customer Support Travel Advisor, you'll be the voice of Vacation Advertiser, delivering friendly, helpful, professional experience to every customer-whether they're looking to plan their next getaway, need assistance with booking, or have a question about one of our services. What You'll Do: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist clients with booking travel arrangements and troubleshooting issues Provide detailed information about destinations, services, policies, and promotions Ensure customer satisfaction by resolving concerns quickly and effectively Collaborate with travel advisors, sales teams, and vendors to solve complex issues Maintain accurate customer records and follow company protocols What We're Looking For: 1+ years of experience in customer support, hospitality, or travel-related services Excellent communication and interpersonal skills Tech-savvy and comfortable using CRM platforms and booking tools Ability to stay calm and organized in a fast-paced environment Passion for travel and desire to help others plan incredible vacations A proactive attitude and strong problem-solving skills Must have an entrepreneur mindset! Preferred (but not required): Experience in the travel industry or familiarity with travel booking systems Knowledge of all-inclusive resorts, cruises, and European vacations Bilingual abilities (especially Spanish) Job Details: Job Status: Full-time or Part-time Schedule: Flexible with some preferred weekend availability Location: Remote (U.S.-based only) Perks: Travel discounts Training Work-from-home flexibility Opportunities for growth within the company Why Vacation Advertiser? Vacation Advertiser is more than a travel company-it's a community of travel lovers helping people create memories around the world. We believe in doing work that matters, supporting one another, and encouraging personal growth. If you want to be part of a fun, friendly, and purpose-driven company, we'd love to hear from you! Ready to Apply? We're excited to meet you! If you meet the qualifications and are passionate about customer support and travel, apply now. Please only apply if you meet the listed requirements.

Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. Job Description As a Customer Support Associate at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empathy across phone, chat, and email - delivering outstanding customer experiences while adapting to change, navigating ambiguity, and upholding Wise's mission of money without borders. Key responsibilities * Provide high-quality support via phone, chat, and email with a focus on end-to-end case resolution. * Resolve Customer contacts and queries with sound judgment, empathy, and minimal escalation. * Meet performance targets across KPIs such as resolution rate, quality and handling time. * Demonstrate advanced product and process knowledge for the assigned region or queue. * Communicate clearly and professionally, adjusting tone and style based on customer context. * Maintain accurate records using standardized case-handling processes. * Follow security and data privacy procedures across all channels. * Proactively contribute to knowledge sharing, team discussions, and continuous improvement. * Take responsibility for your own learning and development through performance feedback, Wise's Career Map and coaching from Team Leads. * Embody and uphold Wise's values in daily interactions. Qualifications Professional Experience (Strongly Preferred): * 1 year minimum Customer-facing experience, preferably in fintech, banking, telecom, or global contact centers. Communication proficiency: * Fluency in English and the supported language for the role (where relevant). * Proficient in both written and verbal communication in English and Spanish. Work Schedule and Flexibility: * Flexibility in working hours and shifts. This can include morning, evening, weekend, and public holiday shifts when applicable. * Working hours will be fixed at the start of the month, but activities during the shift can be flexible. Work Environment: * Follow working from home guidelines where applicable. * Must be legally authorized to work in the assigned location. Ways of working: * Agents may be required to attend team calls and other internal activities, including but not limited to video interactions with other offices. * Open to feedback and coaching, with a clear desire for continuous improvement. Skills and Attributes: * Self-starter, able to work independently with knowledge resources, proactive, solution-oriented, and possess an ownership mindset. * Comfortable using prompting for AI tools e.g. ChatGPT, Google Gemini, etc. * Adaptability: Able to keep up with constant change, patient, and flexible. * Great fit with our values and company culture. Commitment to Diversity and Inclusion: * Commitment to fostering an inclusive and diverse work environment (DEI). Data Security and Compliance: * Data Security Awareness: Understanding and following data security procedures is critical, especially as data privacy regulations evolve. * Background Checks: Clean background checks when joining and clean re-checks. Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Let's face it. You wouldn't be on our career page reading this if you weren't in the job market looking for a change. Intrigued? So are we. ABI is seeking a Data Entry Clerk (internally known as Order Entry Specialist) role is to process new orders. The primary objective of the position is to establish correct information in preparing legal documents to be sent to all appropriate parties. This role is 100% REMOTE. The hours will be Monday-Friday, 8:00am-5:00pm PT.It may be necessary to work overtime depending on business needs. Responsibilities Essential Functions - All Identify orders that cannot be processed without additional information, documentation, or clarification, and flag the order accordingly. Maintain client, court and facility databases as required. Assist with department clerical work and/or any other duties as indicated by the supervisor/manager. Determine when an order has corrections to be made and return it to the individual who entered the order for any corrections and/or questions. Enter the appropriate status in the system that the order has been reviewed; and that the order has been sent to print. Ensure all necessary legal documents, internal forms or client attachments are included with the order. Data Entry Clerical Administrative Qualifications High School Diploma or equivalent required. Prior work experience in data entry. Preferred work experience in a medical, legal, or insurance claims office. Typing proficiency, preferred level of at least 45 wpm accuracy, no errors. Has some understanding of the internal processes of medical facilities and med-legal terminology.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Are you a solutions-minded problem solver with clinical experience? Are you interested in an opportunity to provide training and continuous improvement support to impact patient safety? At STERIS, our team members provide these services to hospitals across the United States. As a Customer Repair Support Specialist, you'll work hand in hand with local Account Managers to provide knowledge and expertise to hospitals and surgical centers in your area. We're seeking self-motivated individuals with strong presentation, organization, time-management skills, and a clinical background in the operating room to directly assist clinical teams with their challenges. You'll support multiple facilities across your region, meeting face to face with sterile processing technicians, surgical technicians, nurses, doctors, and other clinical staff to identify valued-added activities such as identifying cost containment opportunities, education and training, improvement tracking, and maintaining compliance to industry standards. This position is within our Instrument Management Services division. Learn more about STERIS IMS here: ****************** This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Ohio What you'll do as a Customer Repair Support Specialist You'll train customers in proper care and handling of surgical instruments and devices with the intent to reduce or limit the need for repairs and ensure the equipment is Procedure Ready Meet with customers to understand challenges and present solutions. Recognize changes in instrument repair needs, identify possible root causes, and recommend STERIS services. Be proactive in identifying issues before problems occur, developing a process for improvement, and ensuring implementation. You'll also lead Proactive Maintenance Inspections for equipment including Flexible Endoscopes and Surgical Devices. Record maintenance services, daily cost savings, and potential barriers to implementation. The Experience, Skills and Abilities Needed Required: High School Diploma or GED 4 years of related experience, ideally in a clinical environment, with a basic understanding of surgical instruments and medical devices Excellent presentation skills Preferred: Associate's degree in Surgical Technology and Sterile Processing Certification Surgical Technology or Sterile Processing experience and training What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer: Market Competitive Pay Extensive Paid Time Off and (9) added holidays Excellent Healthcare, Dental and Vision Benefits Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) Cell Phone Stipend Company Laptop Long/Short Term disability coverage 401(k) with company match Maternity & Paternal Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition reimbursement and continued education programs Excellent opportunities for advancement and stable long-term career #LI-GH1 Pay range for this opportunity is $22.68 - $29.35. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

We're looking for a Customer Support Representative (CSR) to join our Global Customer Support team. In this role, you'll be the first point of contact for our customers, providing technical problem-solving and people skills to resolve issues quickly and enable clients to confidently use and advocate for Procore's platform. The primary goal of this role is to ensure customer success and satisfaction by delivering best-in-class support experiences. As a Customer Support Representative, you'll partner with other support teams and internal stakeholders to provide effective solutions and an excellent customer experience via email, chat, and phone. Use your technical knowledge, collaboration skills, and positive attitude to resolve customer challenges and promote the value of our platform. Join our Support organization, where we'll actively support your professional development, opening up numerous opportunities for long-term career growth. This position reports into the Manager, Customer Support and is a fully remote role based within 50 miles of Austin or Denver. We're looking for someone to join us immediately. What You'll Do: * Deliver best-in-class customer experiences by actively managing cases through phone, chat, and email, enabling customers to achieve their goals with Procore's software. This is our top priority for you. * Troubleshoot and resolve technical issues promptly by diagnosing root causes and finding accurate answers through established resources and knowledge bases. We'll rely on you to be a proactive problem-solver. * Acquire and maintain a thorough understanding of Procore's business model, system, and technologies to effectively educate customers and optimize their use of our software products and integrations. You'll become a product expert. * Meet and exceed key performance indicators (KPIs), such as schedule adherence, quality of service, customer satisfaction, and first-contact resolution rates. Your performance is essential to the team's success. * Partner with Procore Subject Matter Experts (SMEs) and various departments to resolve complex customer issues, leveraging strong collaboration skills to manage cases efficiently through to resolution. * Maintain diligent attention to detail and ensure the integrity of accurate documentation, consistent record-keeping, and customer data security in all interactions. * Convey Procore's culture and values of Openness, Optimism, and Ownership in every interaction, adhering to ethical standards and building warm working relationships with coworkers and customers. What We're Looking For: * High School Diploma or GED is required, along with 1+ years of experience in a contact center or technical support environment, or 2+ years of related customer support experience. * Fluency in English is required for this role; this is subject to verification via assessment. * Proven ability to communicate optimistically, clearly, and professionally with clients to efficiently handle a wide range of inquiries. * Strong critical thinking skills with the ability to proactively assess situations, provide advice, and efficiently escalate client cases when appropriate. * Eagerness and ability to learn quickly, remaining agile and adaptable to our evolving product and technical processes and procedures. * Reliable self-starter with a strong work ethic, demonstrated excellent attendance, and time management skills in a remote work setting. * Strong multitasking capabilities with the ability to effectively self-manage your workload while consistently providing an extraordinary client experience. Additional Information Base Pay Range: 19.20 - 26.40 USD Hourly For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Meet DeepL DeepL is a global communications platform powered by Language AI. Since 2017, we've been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas. Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination. What sets us apart What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog. Meet the team behind this journey As the Order Management and Bookings Specialist you will support the order management process for non-standard contracts and report directly to the Senior Manager. You will assist in ensuring accuracy and compliance in order processing while engaging with both internal teams and customers to deliver outstanding service. Both this role and team is new to the organization within DeepL Your responsibilities * Assist with the processing of non-standard customer orders, ensuring accurate billing and subscription data. * Track order status and provide updates to internal teams and customers to meet SLAs. * Collaborate with team members to implement best practices in order management processes. * Respond to order-related inquiries from internal teams and customers, contributing to high levels of satisfaction. * Support compliance efforts with DeepL's booking policy and assist in the documentation of deal structures. Qualities we look for * Bachelor's degree in Business Administration, Supply Chain Management, or a related field preferred. * Minimum of 3 years of experience in order management or a similar role. * Familiarity with order management systems, particularly Salesforce and Chargebee, is a plus. * Strong analytical and problem-solving skills, with attention to detail. * Ability to work effectively in a team-oriented environment. * Good communication and interpersonal skills, with a customer-focused mindset. What we offer * Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. * Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. * Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. * Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. * Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together-literally. * Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity. * 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. * Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you add and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.