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Become An Order Taker

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Working As An Order Taker

  • Performing for or Working Directly with the Public
  • Getting Information
  • Training and Teaching Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying Objects, Actions, and Events
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Repetitive

  • $17,056

    Average Salary

What Does An Order Taker Do At Marriott International

* Process all payment methods in accordance with Accounting procedures and policies.
* Follow property control audit standards and cash handling procedures (e.g., blind drops).
* Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
* Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
* Transport bank to/from assigned workstation.
* Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.
* Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.
* Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager.
* Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
* Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
* Develop and maintain positive working relationships with others, and support team to reach common goals.
* Ensure adherence to quality expectations and standards.
* Enter and locate work-related information using computers and/or point of sale systems.
* Stand, sit, or walk for an extended period of time.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17002RFH Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.
* Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin

What Does An Order Taker Do At Aramark

* Responsible for set-up and breakdown of all items transferred into and out of designated locations
* Follow chain of command
* Assist Catering Manager/Supervisor in all duties as directed
* Follow all policies and procedures according to Aramark standard operating procedures
* Service customers in a quick and professional manner
* Accurately inventory and record all product (in or out

What Does An Order Taker Do At Fairmont

* Reporting to the Royal Service Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information
* Process all external and internal calls either by redirecting calls or assisting the caller
* Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
* Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering
* Maintain and monitor the “Royal Service” software system
* Serve as a liaison for Guests requiring information relating to all aspects of the hotel
* Handle and distribute faxes, voice messages and written messages for internal and external Guests
* Have full knowledge of the hotel’s emergency procedures
* Follow department policies, procedures and service standards
* Follow all safety policies
* Other duties as assigned
* Employee Status

What Does An Order Taker Do At Fairmont

* Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Assist guests regarding menu items in an informative and helpful way
* Maintain proper telephone etiquette at all times
* Have full knowledge of beverage lists
* Record guest orders accurately and efficiently while honoring all special requests
* Follow outlet policies, procedures and service standards
* Have full knowledge of all menu items, garnishes, contents and preparation methods
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
* Employee Status

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How To Become An Order Taker

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.


There are no formal education requirements for becoming a food and beverage serving worker.


Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.


Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Order Taker jobs

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Order Taker Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Portuguese

  • Russian

  • Arabic

  • Japanese

  • German

  • Italian

  • Filipino

  • Chinese

  • Braille

  • Tagalog

  • Mandarin

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Order Taker Education

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Top Skills for An Order Taker


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Top Order Taker Skills

  1. Customer Service Skills
  2. Customer Orders
  3. Kitchen
You can check out examples of real life uses of top skills on resumes here:
  • Utilized high organizational and customer service skills.
  • Received customer orders via phone or in person * Trained new employees in standard procedures and customer service
  • Deliver orders from kitchen to counter for customers.
  • Prepare delivery orders for drivers, including bagging drinks, plates and utensils and side items.
  • Take food orders by phone and in person Build pizza boxes Attend to customers

Top Order Taker Employers