Order taker demographics and statistics in the US
Order taker demographics research summary. Zippia estimates order taker demographics and statistics in the United States by using a database of 30 million profiles. Our order taker estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about order takers after extensive research and analysis:
- There are over 13,465 order takers currently employed in the United States.
- 73.3% of all order takers are women, while 26.7% are men.
- The average order taker age is 43 years old.
- The most common ethnicity of order takers is White (63.9%), followed by Hispanic or Latino (15.5%), Black or African American (9.5%) and Asian (5.9%).
- Order takers are most in-demand in San Francisco, CA.
- Las Vegas, NV pays an annual average wage of $36,205, the highest in the US.
- In 2022, women order takers earned 97% of what men earned.
- Connecticut is the best state for order takers to live.
- Order takers are 73% more likely to work at private companies in comparison to public companies.
On this page
Order taker demographics by:
Order taker gender statistics
73.3% of order takers are women and 26.7% of order takers are men.
- Female, 73.3%
- Male, 26.7%
Order taker gender ratio
| Gender | Percentages |
|---|---|
| Female | 73.3% |
| Male | 26.7% |
Order taker gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$32,291
Female income
$31,167
Order taker gender ratio over time
This data breaks down the percentage of men and women in order taker positions over time. Currently, 73.3% of order takers are female.
Order taker gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 32.77% | 67.23% |
| 2011 | 34.32% | 65.68% |
| 2012 | 33.20% | 66.80% |
| 2013 | 31.54% | 68.46% |
| 2014 | 37.32% | 62.68% |
| 2015 | 34.99% | 65.01% |
| 2016 | 40.20% | 59.80% |
| 2017 | 40.10% | 59.90% |
| 2018 | 28.97% | 71.03% |
| 2019 | 23.61% | 76.39% |
| 2020 | 24.12% | 75.88% |
| 2021 | 26.67% | 73.33% |
Order taker related jobs gender ratio
We compared order takers with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Order Taker | 27% | 73% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Order taker demographics by race
The most common ethnicity among order takers is White, which makes up 63.9% of all order takers. Comparatively, 15.5% of order takers are Hispanic or Latino and 9.5% of order takers are Black or African American.
- White, 63.9%
- Hispanic or Latino, 15.5%
- Black or African American, 9.5%
- Asian, 5.9%
- Unknown, 4.3%
- American Indian and Alaska Native, 0.9%
Order taker race
| Order taker race | Percentages |
|---|---|
| White | 63.9% |
| Hispanic or Latino | 15.5% |
| Black or African American | 9.5% |
| Asian | 5.9% |
| Unknown | 4.3% |
| American Indian and Alaska Native | 0.9% |
Order taker race and ethnicity over time
See how order taker racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Order taker race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 68.33% | 10.26% | 3.97% | 15.47% |
| 2011 | 68.62% | 10.67% | 4.60% | 13.73% |
| 2012 | 68.19% | 11.29% | 4.25% | 14.37% |
| 2013 | 66.94% | 9.57% | 6.46% | 14.68% |
| 2014 | 68.78% | 10.61% | 4.63% | 13.96% |
| 2015 | 66.49% | 11.31% | 4.53% | 14.55% |
| 2016 | 64.51% | 10.18% | 6.54% | 15.42% |
| 2017 | 67.77% | 11.12% | 3.90% | 15.43% |
| 2018 | 66.94% | 11.74% | 5.29% | 13.07% |
| 2019 | 66.86% | 9.13% | 6.85% | 14.85% |
| 2020 | 63.86% | 9.81% | 4.32% | 16.60% |
| 2021 | 63.88% | 9.45% | 5.95% | 15.55% |
Order taker wage gap by race
According to our data, asian order takers have the highest average salary compared to other ethnicities. Unknown order takers have the lowest average salary at $31,419.
| Ethnicity | Salary |
|---|---|
| Unknown | $31,419 |
| White | $31,815 |
| Black or African American | $32,608 |
| Asian | $33,194 |
| Hispanic or Latino | $32,449 |
Average order taker age
See how the average age of order takers varies based on ethnicity and gender.
Male
Female
Order taker age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Unknown | 29.5 | 44 |
| White | 39.5 | 48 |
| Black or African American | 37.5 | 48 |
| Asian | 38 | 43.5 |
| Hispanic or Latino | 34 | 45 |
Order taker age breakdown
The average age of order takers is 40+ years years old, representing 59% of the order taker population.
Order taker age breakdown
| Order Taker Years | Percentages |
|---|---|
| 40+ years | 59% |
| 30-40 years | 24% |
| 20-30 years | 17% |
Order taker educational attainment
The most common degree for order takers is high school diploma, with 41% of order takers earning that degree. The second and third most common degree levels are bachelor's degree degree at 23% and bachelor's degree degree at 19%.
- High School Diploma, 41%
- Bachelor's, 23%
- Associate, 19%
- Diploma, 9%
- Other Degrees, 8%
Order takers by degree level
| Order taker degree | Percentages |
|---|---|
| High School Diploma | 41% |
| Bachelor's | 23% |
| Associate | 19% |
| Diploma | 9% |
| Other Degrees | 8% |
Order taker jobs you might like
Order taker wage gap by degree level
According to the data, order takers with a Master's degree earn more than those without, at $36,384 annually. With a Bachelor's degree, order takers earn a median annual income of $33,813 compared to $30,736 for order takers with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $36,384 |
| High School Diploma or Less | $30,093 |
| Bachelor's Degree | $33,813 |
| Some College/ Associate Degree | $30,736 |
Order taker employment statistics
Most order takers work for a private in the hospitality industry.
Company size where order takers work
Below, you can see the size of companies where order takers work.
Order taker jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 10% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 16% |
| 500 - 1,000 employees | 10% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 27% |
Order taker jobs by company type
Employees with the order taker job title have their preferences when it comes to working for a company. For instance, most order takers prefer to work at private companies over public companies.
Order taker jobs by sector
| Company type | Percentages |
|---|---|
| Education | 1% |
| Public | 26% |
| Private | 73% |
Order taker jobs by industry
The most common industries for order takers are hospitality, retail and manufacturing.
Order taker industry statistics
| Industry | Percentages |
|---|---|
| Hospitality | 56% |
| Retail | 17% |
| Fortune 500 | 6% |
| Manufacturing | 3% |
| Professional | 3% |
| Media | 2% |
| Health Care | 2% |
| Telecommunication | 1% |
| Start-up | 1% |
| Internet | 1% |
| Education | 1% |
| Technology | 1% |
| Finance | 1% |
Order taker turnover and employment statistics
Order taker unemployment rate over time
The unemployment rate for order takers between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Order taker unemployment rate by year
| Year | Order taker unemployment rate |
|---|---|
| 2010 | 11.90% |
| 2011 | 9.62% |
| 2012 | 10.38% |
| 2013 | 9.27% |
| 2014 | 7.91% |
| 2015 | 6.09% |
| 2016 | 5.73% |
| 2017 | 5.47% |
| 2018 | 4.57% |
| 2019 | 4.69% |
| 2020 | 5.11% |
| 2021 | 7.50% |
Average order taker tenure
The average order taker stays at their job for 1-2 years, based on the 4,212 order takers resumes in Zippia's database.
Order taker tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 40% |
| 1-2 years | 35% |
| 3-4 years | 10% |
| 5-7 years | 9% |
| 8-10 years | 3% |
| 11+ years | 3% |
Order taker LGBT ratio compared to similar jobs
Review the percent of order takers that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Taker | 5.53% | - |
| Eligibility Worker | 6.73% | 19,954 |
| Guest Services | 7.19% | 94,619 |
| Line Assigner | 8.60% | 45,710 |
| Charge Authorizer | 8.99% | 8,729 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Learning Resources Assistant | 15.31% | 41,804 |
Similar order taker jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Eligibility Worker | 6.73% | 19,954 |
| Guest Services | 7.19% | 94,619 |
| Line Assigner | 8.60% | 45,710 |
| Charge Authorizer | 8.99% | 8,729 |
| Library Clerical Assistant | 11.16% | 2,437 |
| Learning Resources Assistant | 15.31% | 41,804 |
Foreign languages spoken by order takers
The most common foreign language among order takers is Spanish at 62.8%. The second-most popular foreign language spoken is French at 5.5% and German is the third-most popular at 3.7%.
- Spanish, 62.8%
- French, 5.5%
- German, 3.7%
- Portuguese, 3.0%
- Tagalog, 3.0%
- Other, 22.0%
Order taker languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 62.8% |
| French | 5.5% |
| German | 3.7% |
| Portuguese | 3.0% |
| Tagalog | 3.0% |
| Other | 22.0% |
