Order taker job description

Job DescriptionSalary: $12 - $17 per hour to start

• TIPS
• FREE Food
• Flexible Schedule
• Paid Time Off & Holidays
• Tuition Reimbursement
• Free Uniforms
• Medical, Dental, Vision for Full Time Employees
• Advancement Opportunities through our Career Path Program

A Customer Service team member takes customer orders, payments, answers the telephone, takes customer's food orders, and helps where there is a hospitality need in the deli.

Job Qualifications:

Education : It is preferred the applicant be enrolled in high school or a certified G.E.D. program or have their high school diploma or G.E.D.

Experience : Unless currently attending high school, college, or a technical or vocation school, qualified applicants preferred to have at least six months work experience.

Skills: Qualified applicants must be able to learn the aloha register system, and basic job routines, must be able to read and write, and communicate in English effectively, must be able to perform basic math including addition, subtraction, multiplication, and division, counting change correctly, and handling, organizing, and balancing money and credit card charge slips.

Health: An applicant who is currently infected with or has knowledge that they are currently infected with a communicable disease which has been determined by the Secretary of Health and Human Services as one which is transmissible to the public through the handling of food will not be considered as a qualified applicant. An Applicant must comply with the applicable city Department of Health regulations as well as Jason’s Deli’s dress code policies.

Physical Standards : Ability to stand and exert mobility in a fast-pace environment for up to six (6) hours in length; frequent reaching, bending, squatting and stooping; ability to safely lift and carry up to 30 pounds repetitively; to maintain regular attendance; to use cash register, calculator, and credit card machine.

We appreciate and value diversity. EOE

H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Job Description: H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience.

As an Order Taker/Runner, you'll play a key role in the overall H-E-B Restaurant guest experience by providing positive and memorable service while you take guest orders, prepare drinks, deliver food, and maintain cleanliness of the dining area and patio.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... a love for interacting with your guests?
HEAD FOR BUSINESS... customer service skills and a desire to serve others?
PASSION FOR RESULTS... ability to balance multiple priorities with a smile?

We are looking for:
experience in restaurant Point of Sale (POS) systems (NCR, Aloha, Nirvana, etc.) advanced customer service and communication skills

What is the work?
Customer Service / Sales:
Builds strong relationships with customers in varying situations Takes orders from customers; assists with menu / beverage selections, including alcoholic beverages Provides detailed information on menu items and specials, and beer and wine Serves food, drink, and products to guests Processes cash, check, debit, and credit transactions accurately and quickly Uses suggestive selling techniques / merchandises effectively to meet guest needs and build department sales Interacts positively with customers in person, on the phone, or through technology Assists with catering orders as needed Addresses complaints; resolves problems in a way that builds relationships Models teamwork to ensure a great guest experience Prepares, packages, merchandises product Assists in technical areas as needed

Compliance / Food Safety / Sanitation:
Ensures compliance with TABC regulations Ensures compliance with department and Store standard operating procedures Buses / cleans tables; performs deep clean of dining, ordering, bar areas, as needed Maintains beverage station and bar areas Maintains sanitation in food / beverage prep areas and display cases Properly handles, operates, and maintains equipment Performs other duties as assigned

What is your background?
Minimum age 18 (mandatory) 1+ years of experience in customer service Experience in restaurant Point of Sale (POS) systems (preferred) Completion of Alcohol Seller Training / Cash Handling training upon hire

Do you have what it takes to be a fit as a Order Taker / Runner at H-E-B?
Working understanding of nutrition values and ingredients Advanced communication, interpersonal, and customer service skills Organization and planning skills Computer skills Reading / writing skills Ability to handle guest feedback and resolve problems effectively Ability to maintain a smile, even when balancing multiple priorities

Can you...
Function in a fast-paced, retail environment Work extended hours and / or rotating schedules Safely maneuver around moving mechanical parts Constantly* reach at waist, grasp Frequently be exposed to fumes or airborne particles, and toxic or caustic materials Frequently stand, walk Frequently be exposed to wet and cold conditions- Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction Occasionally be exposed to heat, ambient temperatures, and loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs. **
While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

08-2019

Full Time Team Member: $15.00-$17.00 based on availability

Part Time Team Member: $12.00-$14.00 based on availability

Thank you for your interest at a great career opportunity with Chick-fil-A Bartonsville. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

At Chick-fil-A, the team member role is more than just a job, it's an opportunity.

Here at Chick-fil-A, you'll have the opportunity to work closely with a highly motivated and driven Owner/Operator who is personally vested in your success. Your Success is our Success. In addition to working directly for an independent Owner/Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment.

Join us and see your career flourish. We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get your unique personality.

We are looking for applicants who exhibit the following qualities:

• Consistency and Reliability • Cheerful and Positive Attitude • Values Teamwork • Loves Serving and Helping Others

Applicants must be able to: • Prioritize Food Safety and Restaurant Cleanliness • Follow All Recipes ALL THE TIME • Be Passionate About Delivering Fresh and Delicious Food • Work in a High Energy Environment • Work at a Fast Pace • Have a Passion to Serve Others • Have an Eagerness to Work Hard • Be Teachable • Be Coachable • Maintain Balance and Have Fun! • Outgoing/friendly/patient • Desire for ongoing training/education •

Job Benefits:

• Food…enjoy free food on days you work • 401k* • Health Insurance • Paid time off* • No Sundays...All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends. • College Scholarships...At Chick-fil-A, we believe everyone deserves an education. We offer $2,500 Chick-fil-A Leadership Scholarship to eligible employees who qualify. • Competitive Pay...Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. • It's a Friendly Place to Work...At Chick-fil-A, we consider our team members to be more than just employees. Our extremely low turnover rate is proof that people love working here. • Opportunity for advancement…Significant majority of our Owner/Operators started as team members.

* For eligible employees

Job Responsibilities (include but are not limited to and vary by position):

• Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected • Provide Second Mile Service, going above and beyond to ensure excellent customer service • Strive to build great relationships with co-workers, as all positions require teamwork • Quickly bag and deliver food with order accuracy • Keep all condiments, cups, drinks, desserts, and other stations stocked • Maintain clean working environment • Maintain strict adherence to Food Safetyprocedures • Follow procedures to ensure Operational Excellence

Job Qualifications:

• Customer service oriented
• Strong interpersonal skills
• Detail oriented
• Able to multi-task
• Work well independently and in a team environment
• Servant spirit with strong sense of stewardship

Be a part of a team that MATTERS-a team where you are known, appreciated, and invested in.

REQUIREMENTS

• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Reading, writing, and basic math and verbal communication skills required
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently

ABOUT THE COMPANY

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.