How to hire an order worker

How to hire an order worker, step by step

Here's a step-by-step order worker hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an order worker job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new order worker
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your order worker job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an order worker for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An order worker's background is also an important factor in determining whether they'll be a good fit for the position. For example, order workers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of order worker salaries for various roles:

   Type of Order Worker	Description	Hourly rate
   Order Worker	Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a gross vehicle weight (GVW)—the combined weight of the vehicle, passengers, and cargo—of 26,000 pounds or less... Show more	$11-17
   Warehouse/Driver	A warehouse driver is responsible for transporting packages and other merchandise from the warehouse to different locations. Warehouse drivers strictly follow route sheets to avoid delays in the delivery... Show more	$12-19
   Customer Service And Driver	A customer service and driver is responsible for providing transport or technical assistance to customers. Their job usually focuses on answering calls or correspondence from clients to identify their needs, responding to inquiries, explaining service and product specifications, discussing price details, troubleshooting issues, providing clear instructions, or referring other services when necessary... Show more	$13-21

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Pallets
   • Customer Orders
   • Windows
   • POS

   Responsibilities:

   • Create an inventory control program using excel and Peachtree for POS.
   • Follow up on plumbing and HVAC permits along with final inspections.
   • Stock shelves, check groceries, and other duties as needed.
   • Stock frozen foods and dairy cases to rotate inventory to maintain FIFO system
   • Conduct everyday grocery tasks; stocking, bagging groceries, carry-out, etc.
   • Develop loyal customer base and increase sales volume through personal attention to customer demands and anticipating future needs.

3. Make a budget

   Including a salary range in your order worker job description is a great way to entice the best and brightest candidates. An order worker salary can vary based on several factors:

   • Location. For example, order workers' average salary in south carolina is 41% less than in washington.
   • Seniority. Entry-level order workers earn 38% less than senior-level order workers.
   • Certifications. An order worker with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an order worker's salary.

   Average order worker salary

   $14.26hourly

   $29,663 yearly

   ---

   Entry-level order worker salary

   $23,000 yearly salary

   Updated December 29, 2025

4. Writing an order worker job description

   An order worker job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an order worker job description:

   Order worker job description example

   More than a career - a chance to make a difference in people's lives.
   
   Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
   
   Duties:
   
   Under supervision, to perform a variety of operations at the consumer's premises, involved in the handling of consumer complaints, including high bills, to read meters when assigned, install and remove meters. To train and instruct other employees and to perform other related work.
   
   1. Perform a variety of consumer related operations such as working turn-on and shut-off meter orders, disconnect orders in the collection process, change meter orders, install/remove meter orders not involving a service drop, and other similar work on single phase self-contained non-demand meters.
   
   2. Perform consumer-related operations such as working consumer tickets, checking meters, making connected load surveys, investigating consumer complaints, inspections on consumer premises and other related work.
   
   3. Read meters as assigned on a relief schedule and report or correct observed defective or irregular conditions.
   
   4. Perform public contact work in a pleasant, businesslike, courteous, and tactful manner; perform assigned duties in a way to best assure the continuance of good public relations.
   
   5. Perform a variety of work such as working on special projects, making bank deposits, delivering mail, act as a guide for out-of-district crews, building maintenance work, and other assigned duties.
   
   6. Operate two-way space radio facilities and check such equipment for proper operating condition, reporting any impaired operation to proper Company personnel.
   
   7. Maintain and properly care for assigned vehicle and equipment, maintain work areas in a clean orderly condition, continuously observe Company safety rules and practices, check condition of safety equipment, attend safety meetings, participate in artificial respiration practice as required and become familiar with safety manuals, rules and special procedures prescribed by the Company.
   
   8. Direct the work and instruct other employees when assigned.
   
   9. Other duties as assigned.
   
   Qualifications:
   
   1. Graduation from high school or applicable equivalent either in job training or study, preferably in basic electricity.
   
   2. Indicated ability to use hand tools.
   
   3. Must have the basic characteristics or demonstrated ability to represent the Company in public contact work and to maintain a neat and clean appearance. When required - wear uniform.
   
   4. Must be able to understand and follow instructions and prescribed routines and to work effectively with co-workers.
   
   5. Must be qualified to drive and hold a valid State of Indiana Bureau of Motor Vehicles Operators License.
   
   6. Must have satisfactorily completed the Company's training program for the job of Consumer Order Worker.
   
   with co-workers.
   
   5. Must be qualified to drive and hold a valid State of Indiana Bureau of Motor Vehicles Operators License.
   
   6. Must have satisfactorily completed the Company's training program for the job of Consumer Order Worker.
   
   Job Spec. No. 135 June 1980
   
   FIELD CONSUMER SERVICE
   
   Supervisor:
   
   Consumer Services Supervisor - Area
   
   Consumer Services Supervisor - District
   
   Consumer Services Supervisor
   
   Office Supervisor
   
   Principle Lines of Promotion:
   
   From: Outside employment Other Company employment
   
   Travel Requirements
   
   Not required
   
   Relocation Assistance Provided (as applicable)
   
   No
   
   Represented/Union Position
   
   IBEW Local 1393
   
   Visa Sponsored Position
   
   No
   
   Posting Expiration Date
   
   Wednesday, October 19, 2022
   
   All job postings expire at 12:01 AM on the posting expiration date.
   
   Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
   
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5. Post your job

   To find the right order worker for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with order workers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit order workers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your order worker job on Zippia to find and recruit order worker candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting order workers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new order worker

   Once you've selected the best order worker candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new order worker first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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