Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:**
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
**Scope of Responsibilities:**
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
**Managerial/Supervisory Responsibilities:**
Not Applicable
**Education and Experience Required:**
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
**Education and Experience Preferred:**
Bilingual based on branch needs
**Physical Requirements:**
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Lancaster, Pennsylvania, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationLancaster, Pennsylvania, United States of America
Auto-ApplyValue Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.
Overview
This is a full-time career opportunity (approximately 40 hours per week) based out of our Tilghman Street financial center in Allentown, PA (Lehigh County). Must be available to be scheduled around branch operation hours (no Sundays).
Responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities
Responsibilities
* Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
* Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate, and follow through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
* Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
* Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
Qualifications
Education
High School Diploma or equivalent. (Preferred)
Experience
6 to 12 months customer service experience. (Required)
6 to 12 months cash handling experience. (Preferred)
Other Duties as Assigned by Manager
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
Pay Transparency
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.
The hourly rate for this position is $17.25 - $23.56.
Benefits
Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.
EEO Statement
Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Auto-ApplyTeller
Montoursville, PA jobs
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationMontoursville, Pennsylvania, United States of America
Auto-ApplyTeller Part Time 25 hours
Summit, PA jobs
The Blue Ridge Summit Branch at M&T Bank has a Part Time Teller opening.
Candidate must have one year of retail cash handling and customer service experience.
Schedule will be 25 hours per week that will change weekly. Candidate must be available all hours the branch is open Monday - Saturday.
Must be available to work two Saturdays per month.
Hours are: Monday - Thursday 8:30am - 4:30pm; Friday 8:30am - 5:30pm and Saturday 8:30am - 12:30pm
Overview:
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBlue Ridge Summit, Pennsylvania, United States of America
Auto-ApplyBank Teller
Chambersburg, PA jobs
F&M Trust is looking to hire a Financial Services Representative (FSR) at our Orchard Park Office. As an FSR, one will service current and new customers of the bank in our recently renovated office that now uses cash recyclers. This individual will provide exceptional customer service while performing a wide array of transactions for our consumer and business customers. Additionally, this individual will recommend bank products and services that will benefit our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in the banking industry by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
This full-time financial services representative will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package.
Benefits Include
Medical, Dental, and Vision Insurance
Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
Previous customer service, sales, and/or cash handling experience is preferred, but not required
The Team
At the Orchard Park Office, the full team consists of a Community Office Manager, an Assistant Community Office Manager, Lead Financial Services Representative and 4 other full-time FSR beyond this position.
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller.
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Bank Teller
Chambersburg, PA jobs
Job Description
F&M Trust is looking to hire a Financial Services Representative (FSR) at our West Side Office. As an FSR, one will service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our consumer and business customers. Additionally, this individual will recommend bank products and services that will benefit our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in the banking industry by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
This full-time financial services representative will work approximately 36-40 hours per week and receive a competitive wage and comprehensive benefits package.
Benefits Include
Medical, Dental, and Vision Insurance
Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
Previous customer service, sales, and/or cash handling experience is preferred, but not required
The Team
At the West Side Office, the full team consists of a Community Office Manager, an Assistant Community Office Manager, Senior Financial Services Representative, and 4 other full-time FSRs beyond this position.
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller.
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Job Posted by ApplicantPro
Floating Bank Teller
Chambersburg, PA jobs
F&M Trust is looking to hire a Financial Services Representative (FSR) to service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our customers. Additionally, this individual will recommend bank products and services that will be of benefit to our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in banking by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
This full-time financial services representative will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package. Incentives paid out for referring a customer to a product they don't currently have with the bank.
Location
This individual will work at different office locations within the Franklin County Market.
Benefits Include
Medical, Dental, and Vision Insurance
Paid Time Off and 11 Paid Bank Holidays
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
Previous customer service, sales, and/or cash handling experience is preferred, but not required
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Bank Teller
Chambersburg, PA jobs
F&M Trust is looking to hire a Financial Services Representative (FSR) at our West Side Office. As an FSR, one will service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our consumer and business customers. Additionally, this individual will recommend bank products and services that will benefit our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in the banking industry by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
This full-time financial services representative will work approximately 36-40 hours per week and receive a competitive wage and comprehensive benefits package.
Benefits Include
Medical, Dental, and Vision Insurance
Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
Previous customer service, sales, and/or cash handling experience is preferred, but not required
The Team
At the West Side Office, the full team consists of a Community Office Manager, an Assistant Community Office Manager, Senior Financial Services Representative, and 4 other full-time FSRs beyond this position.
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller.
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Teller
Duncansville, PA jobs
As a Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Ability to easily travel between branches on an as needed basis
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationDuncansville, Pennsylvania, United States of America
Auto-ApplyBank Teller
Carlisle, PA jobs
Job Description
F&M Trust is looking to hire a Financial Services Representative (FSR) at our Ritner Highway Office. As an FSR, one will service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our consumer and business customers. Additionally, this individual will recommend bank products and services that will benefit our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in the banking industry by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
This full-time financial services representative will work approximately 36-40 hours per week and receive a competitive wage and comprehensive benefits package.
Benefits Include
Medical, Dental, and Vision Insurance
Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
Previous customer service, sales, and/or cash handling experience is preferred, but not required
The Team
At the Ritner Highway Office, the full team consists of a Community Office Manager who oversees a cluster of offices - Newville and Ritner Highway, an Assistant Community Office Manager, and 2 other full-time FSRs beyond this position. This Ritner Highway team will also work closely with the Newville team on an ongoing basis.
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller.
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Job Posted by ApplicantPro
Bank Teller
Carlisle, PA jobs
F&M Trust is looking to hire a Financial Services Representative (FSR) at our Ritner Highway Office. As an FSR, one will service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our consumer and business customers. Additionally, this individual will recommend bank products and services that will benefit our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in the banking industry by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
This full-time financial services representative will work approximately 36-40 hours per week and receive a competitive wage and comprehensive benefits package.
Benefits Include
Medical, Dental, and Vision Insurance
Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
Previous customer service, sales, and/or cash handling experience is preferred, but not required
The Team
At the Ritner Highway Office, the full team consists of a Community Office Manager who oversees a cluster of offices - Newville and Ritner Highway, an Assistant Community Office Manager, and 2 other full-time FSRs beyond this position. This Ritner Highway team will also work closely with the Newville team on an ongoing basis.
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller.
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationYork, Pennsylvania, United States of America
Auto-ApplySpecializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:**
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
**Scope of Responsibilities:**
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
**Managerial/Supervisory Responsibilities:**
Not Applicable
**Education and Experience Required:**
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
**Education and Experience Preferred:**
Bilingual based on branch needs
**Physical Requirements:**
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
York, Pennsylvania, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Floating Bank Teller
Orbisonia, PA jobs
F&M Trust is looking to hire a Financial Services Representative (FSR) to service current and new customers of the bank. This individual will provide exceptional customer service while performing a wide array of transactions for our customers. Additionally, this individual will recommend bank products and services that will be of benefit to our customers. If not knowing bank products and services scares you, don't worry, we'll train you on product knowledge. And do you know what is even more exciting? After completing your initial training period, you'll advance your career in banking by gaining even more knowledge and skills that will enable to you open accounts for customers. All we ask from you is to be committed to building your knowledge and skills that will make you a successful contributor to our team.
This full-time financial services representative will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package. Incentives paid out for referring a customer to a product they don't currently have with the bank.
Location
This individual will work at different office locations within the Southern Huntingdon and Fulton County Market.
Benefits Include
Medical, Dental, and Vision Insurance
Paid Time Off and 11 Paid Bank Holidays
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
Previous customer service, sales, and/or cash handling experience is preferred, but not required
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, or universal teller
F&M Trust is an Equal Opportunity Employer - M/F/Disability/Vet/SO
Senior Bank Teller
Harrisburg, PA jobs
Job Description
WHO ARE WE?
F&M Trust is a community bank deeply rooted in South Central Pennsylvania, committed to building strong relationships and delivering exceptional financial solutions. Headquartered in Chambersburg, we proudly serve our neighbors through 23 community offices, including our Harrisburg location in Dauphin County, which has been thriving for over a year. This position offers the opportunity to join a well-established team that continues to grow and strengthen F&M Trust's presence in the region, helping us fulfill our mission of supporting the financial well-being of the communities we serve.
ABOUT THE ROLE
F&M Trust is looking to hire a Senior Financial Services Representative (FSR) for our office at 4765 Linglestown Road, Harrisburg, PA. This individual will oversee the office operations and complete the duties that our highly trained FSR performs such as providing exceptional customer service, performing a wide array of transactions, recommending bank products and services that will be of benefit to our customers, and opening consumer accounts and serving as a back up to open business accounts.
This full-time financial services representative will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package.
Benefits Include
Medical, Dental, and Vision Insurance
Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
401(k) with up to a 6% Match
Wellness Programs
Paid Life Insurance, Short-term Disability, and Long-term Disability
Educational Assistance
Ongoing Training and Advancement Opportunities
And Much More!
Qualifications
High School diploma or equivalent
Desire to excel in a sales and service environment
Comfortable discussing finances with current and prospective customers
Openness to training and development opportunities
Communicates in a professional and courteous manner
Supports and works well within a team environment
Able to adapt to change and multiple priorities
Detail-oriented
Outgoing personality
COMPARABLE JOB TITLES
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, head teller, lead universal banker, branch operations lead, or universal teller.
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Job Posted by ApplicantPro
Senior Bank Teller
Harrisburg, PA jobs
WHO ARE WE? F&M Trust is a community bank deeply rooted in South Central Pennsylvania, committed to building strong relationships and delivering exceptional financial solutions. Headquartered in Chambersburg, we proudly serve our neighbors through 23 community offices, including our Harrisburg location in Dauphin County, which has been thriving for over a year. This position offers the opportunity to join a well-established team that continues to grow and strengthen F&M Trust's presence in the region, helping us fulfill our mission of supporting the financial well-being of the communities we serve.
ABOUT THE ROLE
F&M Trust is looking to hire a Senior Financial Services Representative (FSR) for our office at 4765 Linglestown Road, Harrisburg, PA. This individual will oversee the office operations and complete the duties that our highly trained FSR performs such as providing exceptional customer service, performing a wide array of transactions, recommending bank products and services that will be of benefit to our customers, and opening consumer accounts and serving as a back up to open business accounts.
This full-time financial services representative will work approximately 40 hours per week and receive a competitive wage and comprehensive benefits package.
Benefits Include
* Medical, Dental, and Vision Insurance
* Immediate Access to Paid Time Off and 11 Paid Bank Holidays Annually
* 401(k) with up to a 6% Match
* Wellness Programs
* Paid Life Insurance, Short-term Disability, and Long-term Disability
* Educational Assistance
* Ongoing Training and Advancement Opportunities
* And Much More!
Qualifications
* High School diploma or equivalent
* Desire to excel in a sales and service environment
* Comfortable discussing finances with current and prospective customers
* Openness to training and development opportunities
* Communicates in a professional and courteous manner
* Supports and works well within a team environment
* Able to adapt to change and multiple priorities
* Detail-oriented
* Outgoing personality
COMPARABLE JOB TITLES
To help our job title resonate with you, other financial institutions may title their positions like the following: bank teller, banking associate, banking representative, branch banker, community banking associate, csr, customer service associate, customer service representative, member services representative, msr, personal banker, relationship banker, retail associate, retail banker, sales associate, sales rep, sales representative, teller, teller/CSR, universal banker, head teller, lead universal banker, branch operations lead, or universal teller.
F&M Trust is an Equal Opportunity Employer - Disability/Vet
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. **Primary Responsibilities:**
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
**Scope of Responsibilities:**
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
**Managerial/Supervisory Responsibilities:**
Not Applicable
**Education and Experience Required:**
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
**Education and Experience Preferred:**
Bilingual based on branch needs
**Physical Requirements:**
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
**Location**
Red Lion, Pennsylvania, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationRed Lion, Pennsylvania, United States of America
Auto-ApplyTeller Part Time 25 hours
Blue Ridge Summit, PA jobs
The Blue Ridge Summit Branch at M&T Bank has a Part Time Teller opening.
Candidate must have one year of retail cash handling and customer service experience.
Schedule will be 25 hours per week that will change weekly. Candidate must be available all hours the branch is open Monday - Saturday.
Must be available to work two Saturdays per month.
Hours are: Monday - Thursday 8:30am - 4:30pm; Friday 8:30am - 5:30pm and Saturday 8:30am - 12:30pm
Overview:
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Primary Responsibilities:
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer's identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer's immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company's culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Managerial/Supervisory Responsibilities:
Not Applicable
Education and Experience Required:
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Education and Experience Preferred:
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs - 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBlue Ridge Summit, Pennsylvania, United States of America
Auto-Apply