Patient Care Coordinator jobs at Orsini Specialty Pharmacy

About Orsini Rare Disease Pharmacy Solutions Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™ Our Mission Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. LIVE IT Values At the heart of our company culture, the Orsini LIVE IT core values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. Leading Quality, Integrity, Valued Partner, Empathy, Innovation, Team-First Salary Range: $19-$23 Hourly Based on Experience Position Summary This position will work closely with the Benefits Verification Team to validate patient's insurance plans, prescriptions and eligibility. Job responsibilities include ability to read prescriptions, convert prescriptions into authorizations and interpret medical policies. Prior Authorization Representatives are responsible for contacting physician's offices to validate prescriptions, obtain clinical documentation and initiate prior authorizations through insurance plans. Required Knowledge, Skills & Training Experience with Major Medical Insurance Knowledge of Pharmacy Benefit Knowledge of HCPC Codes (J-Codes) Knowledge of ICD-10 Codes (Diagnoses Codes) Familiar with medical documentation such as H&P's, Genetic testing, etc. Ability to read prescriptions Ability to convert a prescription into an authorization request based on payer requirements Ability to interpret medical policies Essential Job Duties Contact plans (PBM or Major Medical) to validate request sent from BV Contact physician's office to obtain current prescriptions Contact physician's office to obtain clinical documentation that is required by the plans Validate that the clinical documentation received is what is required by the plan Initiate prior authorizations through Cover My Meds Follow up on all pending PA's within 48 hours Respond to urgent emails submitted by the Patient Care Coordinator Team or Program Manager in a timely manner Obtain approval / denial letters Submit all new Complex authorization approvals and/or Complex re-authorization approvals through the Complex audit process Initiate re-authorizations that are set to expire 30 days prior to the term date Employee Benefits BCBSL Medical Delta Dental EyeMed Vision 401k Accident & Critical Illness Life Insurance PTO, Holiday Pay, and Floating Holidays Tuition Reimbursement

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at ************** . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description Purpose The Patient Care Coordinator (PCC) Lead provides subject matter expertise and leadership in a supportive role to Supervisors and Team. The Lead applies advanced knowledge of the PCC role in interactions with the department and patients. This position is key to growing the business by delivering an exceptional customer experience to patients in order to demonstrate the value of utilizing our services. The team provides patients with accurate explanations of their medical and/or pharmacy benefits, financial assistance, and prescription services, in addition to helping troubleshoot issues. The PCC Lead position requires the individual to be able to perform core job responsibilities of a PCC in addition to providing administrative resource support for the functional area supervisors. This position works collaboratively with other areas of the Pharmacy to maximize patients' access to care. Responsibilities Act as a qualified resource for team members, answering questions and troubleshooting situations of various complexities regarding order processing, and handling of patient inquiries. Provide support to agents with real-time call assistance and patient escalations. Provide oversight and direction with day-to-day operations, including monitoring call queue volume and workload to ensure objectives are achieved and making staffing adjustments where needed. Keeping Supervisors updated and escalating situations as needed to maintain service level goals. Generate relevant departmental reports on a regular basis as deemed necessary by management. Provide back up support, as needed, to supervisors and to PCCs with inbound/outbound calls during peak volume periods in effort to reduce call overflow. Work cross-functionally to identify and share opportunities for process and productivity improvement and to troubleshoot and/or resolve situations, taking ownership as needed. Meet or exceed department standards relative to phone and performance metrics. Take responsibility and accountability for the day-to-day execution of tasks and is responsible for providing periodic progress reports on goals and metrics. Primary point of contact for Training department including providing support for training curriculum and being certified as a side-by-side trainer for new hires. Assist in the creation and modification of work instructions and job aides. Provide support to the team, as applicable, in quality monitoring and in identifying, reporting and coaching quality issues. Understand and comply with all required training, including adherence to required policies and procedures. Perform additional tasks, activities, and projects as deemed necessary by management. Qualifications High school diploma or GED required. Associates Degree preferred. Minimum 3-5 years of work experience in a healthcare or reimbursement setting. Call center preferred. Ability to demonstrate strong, accurate technical skills. Must be detail oriented. Must possess knowledge of commercial and government payors, alternate funding resources, reimbursement processes and specialty pharmacy operations. Proven leadership and coaching skills. Demonstrated ability to lead and participate within a team, manage multiple priorities and meet associated timelines while maintaining accuracy. Must possess professional written and verbal communication skills. Must maintain a positive service image at all times even when dealing with challenging issues and unsatisfied customers. Proven organizational and problem solving skills, elevating to management when appropriate. Skilled with the use of the Microsoft Office suite of products and the ability to use and effectively learn and navigate other computer systems. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://**************/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://**************/join-us/reasonable-accommodations.html

Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™ OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The compensation for this role is $23.00/hour. This a hybrid position based out of our Elk Gove Village, Illinois location requires working primarily working onsite with some flexibility to work from home. Travel to other locations may occur, although minimal. POSITION SUMMARY Responsible for contacting patients and/or caregivers to schedule a delivery and determine supply needs; picks and packs medical supplies to fill patient orders; accurately dispenses products in the computer system to generate a delivery ticket and/or prescription labels; confirms delivery tickets after delivery. Assists the pharmacist with the preparation and dispensing of medications and supplies using appropriate techniques and following Orsini policies and procedures. ESSENTIAL JOB DUTIES Establish and continually build rapport with patient base Monitor compliance/persistence of medications Evaluate adverse reactions of patients Experience in providing customer service to internal and external customers Process and verify patient benefits and pay options as needed Refer patients to clinical pharmacist or nurse as needed Enter and update new and refill orders into workflow systems Update tracking logs with order status and shipping information Responsible for all data entry into multiple workflow systems for end to end order process. Ensure timely processing of all patient orders per committed time frames Pick, package, and ship patient orders when working onsite Work in collaboration with intake and MD offices Intermediate Knowledge of Microsoft Excel Required Ability to work well in a team environment and provide support to other team members Detail oriented, ability to prioritize workload, multitask, and work well in a fast-paced environment Disclaimer: The information written in this indicates the general nature and level of work to be performed. This is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. REQUIRED KNOWLEDGE, SKILLS & TRAINING Illinois Pharmacy Technician License Required Minimum 1 year experience in pharmacy or healthcare related customer service experience High School diploma or equivalent National Technician Certification, preferred Previous Specialty Pharmacy experience, preferred EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: Medical Coverage, Dental, and Vision Coverage 401(k) with employer match Accident and Critical Illness coverage Company-paid life insurance options Generous PTO, paid holidays, and floating holidays Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS. As a Diabetes Care Coordinator, you will help support members in the LivingConnected program by guiding their diabetes management journey through telephonic and digital engagement. This role ensures successful onboarding, device use, and app adoption while driving improved outcomes via proactive outreach, data review, and collaboration with educators, pharmacists, and health plan partners. Responsibilities include identifying blood glucose trends, facilitating care escalations, and assisting with closing HEDIS and STARs quality gaps. The position also incorporates patient engagement activities such as troubleshooting, education, and motivation, with progression into clinical coordination within a care management platform. Responsibilities * Perform inbound and outbound outreach to onboard members into the LivingConnected program and provide ongoing engagement support. * Educate members on proper use of medical devices (e.g., blood glucose monitors, CGMs, blood pressure monitors) and related mobile applications. * Track and monitor engagement metrics, including device usage, app adoption, and adherence to testing or monitoring routines. * Analyze blood glucose trends to identify at-risk members and escalate care to educators, pharmacists, or health plan partners as needed. * Screen members for referral to CDCES, care management teams, nurse case managers, or other clinical programs based on clinical data or self-reported challenges. * Support educators with follow-up and documentation in the care management platform, including patient assessments and progress updates. * Assist in closing HEDIS and STARs quality gaps through timely outreach and education. * Troubleshoot technical and supply-related issues to maintain member engagement. * Accurately document all interactions, assessments, and outcomes within CCS systems. * Maintain confidentiality and ensure compliance with HIPAA, Medicare, Medicaid, and private insurance regulations. * Contribute to continuous process improvement and collaborate across LivingConnected operations and clinical teams. * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department * Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements * Abides by all regulations, policies, procedures and standards Desired Outcomes * Achieves or exceeds engagement, utilization, and quality targets (e.g., device adherence, app activation, coaching participation). * Demonstrates high first-call resolution and patient satisfaction. * Supports measurable improvements in HEDIS/STARs metrics for assigned member populations. * Maintains accurate documentation and timely follow-through on all assigned tasks. * Acts as a reliable liaison between Engagement Specialists, Educators, and Pharmacists. * Exercises appropriate cost control measures * Maintains positive internal and external customer service relationships * Maintains open lines of communication * Plans and organizes work effectively and ensures its completion * Meets all productivity requirements * Demonstrates team behavior and promotes a team-oriented environment * Actively participates in Continuous Quality Improvement * Represents the organization professionally at all times Qualifications * High School diploma or GED * 1-3 years of of customer service and/or support experience in a healthcare setting preferred. * Experience providing direct patient support, coordination of care within a healthcare, wellness, or chronic condition management setting. * Certification or licensure appropriate to role (e.g., CNA, LPN, EMT, RMA, CHW, or equivalent), and ability to maintain active status through continuing education to meet minimum eligibility requirements for ADCES Diabetes Care Coordinator Certificate program. * Must complete the Care Coordinator certificate within the first 90 days of employment. * Knowledge of diabetes care, glucose monitoring, or connected medical devices preferred. * Strong ability to troubleshoot, problem-solve, and use clinical judgment in coordination with educators and pharmacists. * Comfortable using digital health tools, care management platforms, and patient engagement technology. * Strong communication and organizational skills with a passion for helping individuals manage chronic conditions such as diabetes. * Ability to work independently, adapt to changing priorities, and collaborate within a remote team environment. * Flexibility to work evening and weekend hours as needed to support patient outreach. * Must be honest, fair, ethical, dependable, respect confidentiality and the rights and privacy of others and local, state and federal laws. * Must practice and promote Policies and Procedures, Mission Statement, Values and Goals. * Ability to deal with problems involving several concrete variables in standardized situations Values Our Values Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day. * Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to. Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business. * Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization. Treat other the way you want to be treated. Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do. * Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth. CCS is an EEO/AA Employer. M/F/D/V Company Overview CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected, a human-led, digitally-enabled clinical solution. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations. By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier-we're a partner in transforming chronic care delivery. To learn more about how CCS is addressing today's healthcare challenges, visit ccsmed.com or connect with us on LinkedIn. What We Offer * Competitive Salary * Bonus/Incentive Opportunities/commission: (if applicable) * Comprehensive Benefits: * Medical, dental, and vision insurance * 401(k) with company match * Paid time off (vacation and holidays) * Growth & Development: * Ongoing training and professional development * Work-Life Balance: * Remote or hybrid work options (if applicable) * Wellness programs and mental health support

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Pay Range: $17.00 - $24.00 based on experience and qualifications Current current work schedules based on EST: 8:30 AM - 5:00 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:30 AM - 8:00 PM Responsibilities Review and process patients' enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient's healthcare provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. Prioritize workload to ensure patients' enrollments are processed within specified timeframe Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff. Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not all inclusive. Qualifications MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused healthcare role One (1) year of work experience in a HUB service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to provide consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field Experience: Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated empathy and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of a team Ability to comprehend and apply basic math principles Ability to apply logical thinking when evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of empathy Demonstrated computer skills includes Microsoft Word, Excel, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding when speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive manual dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Chillicothe, OH Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Chillicothe, OH Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas! Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** This position is based in Northbrook, Illinois. Hybrid work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in hybrid work are encouraged to apply. Purpose: This individual is responsible for developing the Patient Support Program (PSP) strategy for assigned product/therapeutic area. This role will be primary contact for the Market Access Lead (MAL) and brand to navigate product life cycle position, patient needs, and industry/healthcare policy dynamics to optimize brand-level patient access and affordability solutions. This role will continuously evaluate opportunities to change, modify, or discontinue programs based on dynamic. This individual will provide market access subject matter expertise to brand stakeholders and inform training and development of brand-level PSP materials/education to be used/distributed by field sales. Additionally, role will lead development of brand-level tools/resources, materials, and training to be leveraged by the ARM teams. This individual will lead/support incremental PSP brand and PAAS operational needs. Essential Job Responsibilities: Partners with brand team and Market Access partners to develop annual product patient access and affordability strategy and plans. Collaborate with brand stakeholders and MAL to monitor external and internal dynamics impacting the overall PSP strategies and sustainability. In addition, stay abreast of the evolving access and affordability market and reimbursement model innovation, and leverage these insights to develop clear strategies and tactics to meet patient needs. Partner with brand team to inform training and development of PSP related materials/education for sales representatives, providers and patients for assigned products (materials and training to be led by the brand). Lead development of brand-level patient access and affordability training and materials to be leveraged by ARM teams. Develop new process and technology implementations to leverage data, analytics, and technology to monitor, inform, and improve PSP outcomes and impact. Compellingly communicates brand level PSP vision, priorities, direction, and results to cross functional teams and leadership including Brand Heads. Lead/support PSP operations as determined by brand and PAAS needs. Forecasts budget related to reimbursement HUB operations and implements strategies to manage spend within the relevant product marketing budgets. Conduct annual review of essential program services and continuously evaluate opportunities to change, modify or discontinue programs based on changing market dynamics among payers, distributors, patients and physicians, or legal and government policies.

The Patient Access Manager (PAM) II-Adherence Specialist is a non-sales regional, field-based position that will work directly with patients, families, and their provider(s) to address barriers, through information and education, to patient starting on therapy and staying on therapy, if appropriate. This role demonstrates superior customer facing skills working directly with multiple external and internal stakeholders including patients, prescribers, and advocacy groups. The PAM II is a subject matter expert in navigating insurance coverage and assisting in securing reimbursement through prior authorizations and appeals. The PAM II will also provide patient education, disease state and product education as well as general support for the patients and their caregivers. This role will appropriately interact and engage internal and external with teams but will serve as the point person responsible for identifying and resolving issues impacting treatment initiation and ongoing therapy. This position will also serve as the primary source for all regional patient advocacy activities. The PAM II will leverage his/her overall business acumen, therapeutic area knowledge, and patient access expertise to provide developmental guidance to their Patient Access Manager I colleagues. Location: Nationwide Remote Responsibilities Upon confirming a valid consent, meet and work closely with patients/families to work through the steps required to gain access to therapy (insurance navigation, understanding of payer policy and procedure for prior authorization, denial appeals, disease and product education, site of care logistics, and other support services). Provide education and information through the prior authorization/appeal processes and coordinate the delivery of appropriate documentation to achieve and maintain coverage. Complete a comprehensive assessment of the individual needs of the patient. This assessment will include understanding the individual's payer policies, plan designs, including Medicaid coverage if applicable, as well as the healthcare system local to the patient. Develop and offer solutions to the family, when necessary, that may also include communication of alternative insurance options and how families can best connect to available resources including charitable organizations such as PAF and NORD. Appropriately interact with and engage internal teams including commercial and medical and external teams including patients and/or their caregivers; payers; specialty pharmacy, physician offices, charitable organizations and patient advocacy organizations; Serve as the point person responsible for identifying and resolving issues impacting treatment initiation and ongoing therapy Provide support for the caregivers and collaborate with them in a way that allows for forward progress. Be knowledgeable of any changes in the payer access environment to identify issues that may impact access and communicate information appropriately to colleagues. Facilitate rare disease network/relationships through local advocacy groups, rare disease related events, and attending national conferences. Support organizing and participating in patient-to-patient meetings and programs. Maintains up-to-date knowledge on product resources available to support patients/caregivers at the regional level and applies this knowledge in a way that supports patient care. Offers subject matter expertise on trends, compliance, and other disciplines that impact the Patient Access role to help elevate the overall performance of the Patient Access team. May support the Manager, Patient Access Readiness, in identifying and implementing strategies and programs that help the PAM team be maximally effective in their roles. Coaches and mentors new members of the team. Qualifications BS/BA or relevant four-year degree. Advanced degree preferred. Minimum of 5 years' total business experience in the healthcare or biotech industry with at least 3 years' field-based experience in account management, sales, or field reimbursement. Experience working directly with patients and caregivers and in rare disease experience a plus. A deep understanding of insurance products and medication reimbursement process with a successful track record in field reimbursement, clinical education or in pharmaceutical sales/management of products that required significant payer and reimbursement involvement Seasoned, mature pharmaceutical/biotech professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations Experience leading cross functionally and influencing without authority Case management experience in rare disease a plus including experience dedicated to assisting patients/caregivers Must be familiar with relevant legal and regulatory environment in biotech industry such as the Food Drug and Cosmetic Act, Anti-Kickback Stature, HIPAA and other patient privacy guidance and regulations. Competencies: Written and Verbal Communications, Problem Solving, Presentation skills, Teamwork & Collaboration, Customer Service focus, Teamwork & Collaboration, Adaptability, Professionalism Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Ability to Travel up to 10%. #LI-REMOTE As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors. The anticipated base salary range for this position is $100,000 - $180,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Purpose and Scope The Patient Access Liaison will play a key role in ensuring timely and sustained access to Tolmar products. In this highly collaborative role, you will serve as a critical liaison among healthcare providers, specialty pharmacies, hub services and internal cross-functional teams. The Patient Access Liaison plays a critical role in managing case-level communications, resolving access issues, supporting data quality, and providing market insights to senior leadership. Your knowledge of payer coverage and access processes for both pharmacy and medical benefit (buy & bill) pathways will create confidence with our providers in their ability to efficiently obtain Tolmar products. Essential Duties & Responsibilities Serve as the primary point of contact for day-to-day communications with the hub and specialty pharmacy partners, ensuring a smooth case management process and an optimal experience for patients & providers Monitor patient case progress, reconcile data discrepancies, research case inquiries and provide updates to key stakeholders as needed Actively manage all of your assigned cases daily ensuring that the appropriate status is applied to each case Leverage data and insights to determine where action is required to move a case forward towards a dispense Work independently and collaboratively with key stakeholders to resolve complex access issues, promoting positivity and teamwork Conduct weekly 1:1 meetings with sales team to compliantly update them on their cases Foster an environment of exceptional customer service to both internal and external customers, addressing requests and escalations accurately, promptly and compliantly Educate providers on payer coverage criteria, forms, processes, prior authorizations, appeals, formulary exception requests and documentation requests Identify gaps in account knowledge of the acquisition process and provide education/resources to fill those gaps to improve the account and provider experience Create awareness with providers of the available patient support programs & services offered by Tolmar and train accounts how to appropriately utilize those resources Provide acquisition, billing & coding support to customers utilizing the buy & bill pathway Provide stakeholders (internal and external) with updates regarding changes to payers, pharmacies, programs and processes that impact them Align with Market Access team regarding payer coverage updates Ensure compliance with all relevant regulations and company policies Responsible for reporting Adverse Events and Technical Complaints to Tolmar Pharmacovigilance and Patient Safety (PSSP) that you learn of per SOP-00821, Pharmacovigilance and Technical Complaint Reporting. Core Values This position is expected to operate within the framework of Tolmar's Core Values: Center on People:We commit to support the well-being of our patients. We are committed to treating our employees and those we serve as valued partners. By placing people at the heart of our actions, we actively engage, invigorate, acquire knowledge, and grow together.​ Are Proactive & Agile:We embody a culture of engagement and action. With a hands-on approach, we fearlessly adapt to change. We anticipate, respond swiftly and efficiently to ignite a spirit that propels us towards extraordinary outcomes.​ Act Ethically:We are committed to consistently conducting our business in an ethical, compliant, and socially aware manner, in line with our purpose of positively impacting lives. We actively cultivate diversity, equity, inclusion & sustainability in our workplace. ​Constantly Improve:We are committed to a collaborative & proactive effort to improve our products, systems, processes, and services by reducing waste, increasing efficiency & improving quality.​ Are Accountable:We think, act, and communicate with honesty, transparency, and clarity in alignment with our core values. We don't compromise our values for near term gain. We take accountability & ownership of our work, actions, successes, and setbacks. We strive to deliver our best as we shape the future.​ Knowledge, Skills & Abilities Excellent working knowledge of hub services, specialty pharmacies and patient support programs Deep understanding of the patient access landscape and grasp of the patient access journey in the specialty pharmacy marketplace Strong understanding of the U. S. Healthcare reimbursement systems and payers (Medicare, Medicaid and commercial plans) in your assigned region Knowledge of coding and billing processes for buy & bill (J-codes, CPT, ICD-10) Excellent communication, problem solving and analytical thinking skills High attention to detail, diligence and reliability Excellent case management skills and ability to work in a cross-functional environment, handling multiple tasks Exceptional computer skills (especially Excel) Education & Experience Bachelor's degree required 5+ years of pharma/biotech experience 2+ years of experience with specialty pharmacy/market access Experience in rare disease markets preferred Expertise within the pharmacy benefit landscape as well as expertise with buy & bill Working Conditions Office environment; requiring sitting and standing Travel as required Compensation Tolmar compensation programs are focused on equitable, fair pay practices, including market-based base pay and a strong benefits package. The final compensation offered may vary from the posted range based on the selected candidate's qualifications and experience. The pay range for this position at commencement of employment is expected to be between ($165,000-$215,000/year); however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to, geographical location, experience level, knowledge, skills, and abilities. About Tolmar Tolmar is proud to have earned a reputation for performance and innovation. Through a progressive company culture, Tolmar has established a legacy as a trusted name in the research, development and manufacturing of high quality topical products used in dermatology, and extended release dosing forms for products commonly used in urology and oncology. Founded in 2006, we are a private company known internationally for our advanced drug delivery capabilities and our unmatched commitment to our partners, and to the patients and provider communities we serve. Since our inception, Tolmar has produced 22 marketed products supported by 5 New Drug Applications (NDAs) and 17 Abbreviated New Drug Applications (ANDAs) across urology and oncology, and dermatology. With more products forthcoming, our dedicated pipeline reflects Tolmar's future-focused approach. Tolmar offers exciting opportunities that will leverage your abilities, expand your skills, and reward your contributions in an atmosphere that encourages both personal and professional growth. Additionally, Tolmar offers competitive compensation and excellent benefits, including: Competitive and inclusive medical, dental, and vision coverage options Flexible Spending Accounts for medical expenses and dependent care expenses HSA through our HDHP CompleteCare reimburses you and your dependents for eligible health care expenses and premium expenses incurred under alternate group health coverage Generous 401K match - currently match 100% of your contributions up to the first 6% of compensation and 50% from 7%-12%, but never greater than 9% Tolmar-paid Life, LTD, and STD insurance coverages, as well as voluntary benefit options Employee Assistance Plan, Legal Guidance, and Funeral Planning & Concierge Services Adoption and family-planning benefits, Fertility and Family Forming Benefits Generous paid time off, including: Vacation, sick time, and holidays Volunteer time to participate in your community Discretionary year-end shutdown We provide a positive work environment designed around the philosophy of mutual respect and the challenge and rewards of contributing to the continued success of our organization. Tolmar is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Tolmar is an Equal Opportunity Employer. We do not discriminate on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation, or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.

Remote Prior Authorization Pharmacist - Work From Home in Managed Care A confidential managed care organization is seeking a motivated Remote Prior Authorization Pharmacist to evaluate prescription requests, ensure medical necessity, and improve patient access to safe and effective therapies. This work-from-home position is ideal for pharmacists who want to transition out of retail or hospital settings while building expertise in managed care. Key Responsibilities Review prior authorization requests for accuracy, appropriateness, and clinical necessity. Apply plan criteria, evidence-based guidelines, and regulatory standards to determinations. Communicate approval/denial decisions clearly to providers and patients. Collaborate with physicians, nurses, and medical directors on complex cases. Document outcomes in compliance with health plan policies and CMS/state regulations. Support process improvements to streamline workflow and turnaround times. What You'll Bring Education: Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy degree. Licensure: Active and unrestricted pharmacist license in the U.S. Experience: Prior authorization, utilization management, or managed care preferred - retail or hospital pharmacists with strong clinical judgment are encouraged to apply. Skills: Excellent clinical review, documentation, and communication skills. Why This Role? Flexibility: 100% remote work from home with flexible scheduling options. Impact: Directly influence patient access to safe and cost-effective medications. Growth: Build specialized skills in utilization management and managed care. Rewards: Competitive compensation, benefits, and career advancement opportunities. About Us We are a confidential healthcare partner working with health plans and PBMs across the U.S.. Our pharmacists ensure patients receive the right therapy at the right time while maintaining compliance with all regulations. Apply Today Take the next step in your career with our Remote Prior Authorization Pharmacist opportunity - and enjoy the benefits of working from home while shaping the future of managed care.

The Patient Concierge Coordinator will join a team working to establish and cultivate this global service offering at Medpace. This new service directly supports the patient in their journey of participating in a clinical trial through coordinating travel logistics on their behalf and reimbursing any out-of-pocket expenses. The goal is to provide a positive experience for the patient by easing the financial burden and coordination effort when traveling from their home to clinic. This position will be coordinating processes between several internal groups at Medpace and working with the technology team on website and integration enhancements. Responsibilities * Main point of contact for the patient and clinic nurse to receive and fulfill travel and payment requests * Work with the client and trial manager to create guidelines and parameters for each new study * New study set-up activities: add to portal, set-up in finance, generate materials from existing templates, ensure proper regulatory filing and translations * Onboard the clinic nurse for new sites * Liaising with patients (or patient's primary caregiver/family member) * Coordinate logistics and translation needs with various outside vendors * Effectively plan for future visit needs and utilize efficiencies whenever possible * Track spending and prepare monthly usage financial reporting * Maintain effective and efficient communication * May be responsible for other projects and responsibilities as assigned * Some evening and or weekend work for patient travel emergency assistance Qualifications * Bachelor's degree * Experience in a patient-facing role preferred * Knowledge and experience of global travel logistics, infrastructure and cost drivers * Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients, as well as clarity on the benefits of this support * Prior experience of working within a clinical research/healthcare setting * Spanish speaking is a bonus, however not essential * Effective time management skills, with a strong ability to manage multiple projects and timelines * Computer literacy and knowledge of Microsoft Office products (e.g., Word, Excel, Power Point) * Determined and enthusiastic to embrace an opportunity within a new service * Team-player with a positive attitude and genuine love to support patients Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Cincinnati Perks * Cincinnati Campus Overview * Flexible work environment * Competitive PTO packages, starting at 20+ days * Competitive compensation and benefits package * Company-sponsored employee appreciation events * Employee health and wellness initiatives * Community involvement with local nonprofit organizations * Discounts on local sports games, fitness gyms and attractions * Modern, ecofriendly campus with an on-site fitness center * Structured career paths with opportunities for professional growth * Discounted tuition for UC online programs What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Orthopedic Associates (OA) is seeking eager and compassionate Front Office team member to join our growing team, at our Centerville office three days per week. At OA, we do more than deliver expert orthopedic care-we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience. We are looking for individuals who are: Committed to excellence in patient care Kind and respectful in every interaction-with patients, families, and colleagues Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment Positive and adaptable, contributing to a workplace where people enjoy coming to work each day What You'll Do: Providing excellent customer service to patients, families and staff by greeting, answering questions etc. Scheduling appointments and collecting paperwork and/or payments Answering phone calls Serve as a trusted resource to patients, providing reassurance and clear communication Occasional travel to other OA offices to provide support What We Offer: A supportive, team-oriented culture where your contributions are valued Opportunities to grow your skills and advance your career Competitive compensation A workplace that celebrates mutual respect, compassion, and integrity Preferred Experience: Health care industry experience Work Authorization Must be able to provide required documentation stating that the employee is legal to work in the United States. EEO Orthopedic Associates of SW Ohio, Inc. is an equal opportunity employer and does not discriminate against applicants or employees on the basis of sex, race, color, religion, national origin, ancestry or age (40 years of age and over), qualified individuals with disabilities, or any other factors protected by federal, state or local law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Join the Johnson Controls family and thrive in a culture that values your voice and ideas. Your next incredible opportunity is just a few clicks away! Here's what we have to offer Competitive pay. Paid vacation, holidays, and sick time. Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one. Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. Encouraging and collaborative team environment. Dedication to safety through our Zero Harm policy. JCI Employee discount programs (The Loop by Perk Spot). What you will do: The Permit Coordinator is responsible for compiling data and paperwork to assist in processing local (building, zoning, planning) permits & approvals and State / Federal Environmental (ACOE, DOE & DOT) permit applications/approvals. This position works closely with the CAD and Install team on identifying necessary permits / approvals and is responsible for the planning, delivery, management, and coordination of project permits / approvals, and inspections. The Permit Coordinator is knowledgeable and able to investigate and determine various local, state & federal permits / approvals and interpretation of regulations. How you will do it: Lead the permitting process for assigned projects including preparation of required project permits/approvals, preparation of permit applications and packages, submitting and tracking permit application packages, monitor & document the various stages of the permit approval process, provide updates to clients/internal staff, meet deadlines. Lead communications and work scope with local, county, state, and federal authorities for project permit and regulatory reviews and approvals. Perform research, update filing requirements for projects in various jurisdictions and maintain a database of critical jurisdictional decision makers. Keep apprised of continuously changing regulations and notify staff accordingly Work with local project permitting expeditors. Work on multiple projects at once; must be able to maintain organization of documents Follow up with clients and project team on needed items for approval Take the initiative to assist in speeding up various project approvals Keep TIP system and Permit Data base updated. Follow up on any expired permits to have them closed. If necessary, be able to work with SimplexGrinnell and JCI teams on any permit matters. Assist with any other administrative / operational tasks needed by the business. What we look for: Required: High school diploma. Two-year degree or trade school preferred. 3+ years handling permitting preferred in security and fire systems or construction business. Proficiency in MS Word, MS Excel, and MS Outlook required. Excellent interpersonal, written, presentation and verbal communication skills. Able to read and understand security systems such as Burglar Alarms, CCTV, Access Control and Fire Alarm Specifications is preferred Attention to detail Ability to work within multiple departments as needed or independently Sense of urgency and problem-solving skills HIRING HOURLY RANGE: $20.67 - 25.96 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI - AD2 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at ************** . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description Role Summary With an advanced level of technical expertise, in collaboration with management and nonhuman primate stakeholders, the candidate will provide oversight of the Toxicology Nonhuman Primate colony. Working at providing greater availability with cooperation of teammates by overseeing essential tasks for in/ex vivo research and/or development of studies and to maintain toxicology colony with support from line management. Working alongside the Toxicology Training Coordinator to oversee the NHP training program and advancement in competency of NHP program. Provide day-to-day support on studies within the toxicology group as needed. Responsibilities Oversee the Toxicology primate maintenance program and works across departments, as necessary to maintain oversight of the NHP colony management (ordering, etc.). Accurately maintains NHP colony census, including study schedules, training and forecasting of the upcoming project needs for NHP's. As a leader, understands the importance of interpersonal and organizational communication. Recognizes, clearly communicates, and responds (including through implementation) to procedural changes. Recognizes and clearly communicates needs and concerns the primate oversight committee for toxicology operations. As a coordinator, work alongside management, Training Coordinator(s) and staff to initiate, administer and oversee NHP training modules and techniques for existing and new technical staff. In addition, coordinate activities and training with cross-functional stakeholders to ensure the proper execution of study specific activities while ensuring competency of all techniques. Through use and experience, make high quality decisions to execute responsibilities. Excel technically in multiple techniques (across species with strong NHP background), including advanced techniques in NHP's. Demonstrates broad and versatile technical expertise with an elevated level of proficiency with in/ex vivo techniques (both antemortem and postmortem) across rodents and non-rodent species. Across all toxicology animal species, perform routine and complex tasks competently (e.g. but not limited to dosing, blood collection, necropsy, etc), while performing documentation of tasks and observations using departmental SOPs. Open to experiment with change and modification of techniques and procedures to keep AbbVie at the forefront of changing needs of research in terms of scientific processes and ethical quality. Follows established procedures and protocols, recommend changes for refinement. Understand and adhere to all safety guidelines, code of conduct guidelines, appropriate handling of materials, controlled drug and radioactive compounds, GXP compliance, animal care and welfare regulations. Work within AbbVie and outside AbbVie to grow new methods (procedures) for use on Pre-Clinical Safety studies. Learn and understand new experimental techniques (through review of literature or benchmarking techniques). Present new or amended procedures to internal audiences. Qualifications Qualifications • A.S. (or higher) or equivalent degree and 3+ years' experience with NHP's (and other rodent and non-rodent species), and eligibility to complete advanced certification in related field or techniques (examples: AALAS LATg, VTS, ASR) or High School Diploma or equivalent and 5+ years' experience with NHP's (and other rodent and non-rodent species)and eligibility to complete certification in related field or techniques (examples: AALAS LAT, VTS, ASR) •Physical dexterity, visual and auditory acuity, organizational and time management skills, and sensitivity to changes in environmental conditions encountered in task performance •Computer skills, including word processing and spreadsheet knowledge, internet browser navigation, communication such as email and messaging, and industry or department specific software solutions •Able to perform repetitive procedures, and stand or walk for extended periods of time •Practical knowledge, including calculations, and problem-solving ability to carry out job function •Broad knowledge with NHP's in a toxicology setting, including in/ex vivo techniques (both antemortem and postmortem). •Demonstration of AbbVie leadership behaviors and experience Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://**************/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://**************/join-us/reasonable-accommodations.html

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at *************** Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description Role Summary With an advanced level of technical expertise, in collaboration with management and nonhuman primate stakeholders, the candidate will provide oversight of the Toxicology Nonhuman Primate colony. Working at providing greater availability with cooperation of teammates by overseeing essential tasks for in/ex vivo research and/or development of studies and to maintain toxicology colony with support from line management. Working alongside the Toxicology Training Coordinator to oversee the NHP training program and advancement in competency of NHP program. Provide day-to-day support on studies within the toxicology group as needed. Responsibilities Oversee the Toxicology primate maintenance program and works across departments, as necessary to maintain oversight of the NHP colony management (ordering, etc.). Accurately maintains NHP colony census, including study schedules, training and forecasting of the upcoming project needs for NHP's. As a leader, understands the importance of interpersonal and organizational communication. Recognizes, clearly communicates, and responds (including through implementation) to procedural changes. Recognizes and clearly communicates needs and concerns the primate oversight committee for toxicology operations. As a coordinator, work alongside management, Training Coordinator(s) and staff to initiate, administer and oversee NHP training modules and techniques for existing and new technical staff. In addition, coordinate activities and training with cross-functional stakeholders to ensure the proper execution of study specific activities while ensuring competency of all techniques. Through use and experience, make high quality decisions to execute responsibilities. Excel technically in multiple techniques (across species with strong NHP background), including advanced techniques in NHP's. Demonstrates broad and versatile technical expertise with an elevated level of proficiency with in/ex vivo techniques (both antemortem and postmortem) across rodents and non-rodent species. Across all toxicology animal species, perform routine and complex tasks competently (e.g. but not limited to dosing, blood collection, necropsy, etc), while performing documentation of tasks and observations using departmental SOPs. Open to experiment with change and modification of techniques and procedures to keep AbbVie at the forefront of changing needs of research in terms of scientific processes and ethical quality. Follows established procedures and protocols, recommend changes for refinement. Understand and adhere to all safety guidelines, code of conduct guidelines, appropriate handling of materials, controlled drug and radioactive compounds, GXP compliance, animal care and welfare regulations. Work within AbbVie and outside AbbVie to grow new methods (procedures) for use on Pre-Clinical Safety studies. Learn and understand new experimental techniques (through review of literature or benchmarking techniques). Present new or amended procedures to internal audiences. Qualifications Qualifications • A.S. (or higher) or equivalent degree and 3+ years' experience with NHP's (and other rodent and non-rodent species), and eligibility to complete advanced certification in related field or techniques (examples: AALAS LATg, VTS, ASR) or High School Diploma or equivalent and 5+ years' experience with NHP's (and other rodent and non-rodent species)and eligibility to complete certification in related field or techniques (examples: AALAS LAT, VTS, ASR) •Physical dexterity, visual and auditory acuity, organizational and time management skills, and sensitivity to changes in environmental conditions encountered in task performance •Computer skills, including word processing and spreadsheet knowledge, internet browser navigation, communication such as email and messaging, and industry or department specific software solutions •Able to perform repetitive procedures, and stand or walk for extended periods of time •Practical knowledge, including calculations, and problem-solving ability to carry out job function •Broad knowledge with NHP's in a toxicology setting, including in/ex vivo techniques (both antemortem and postmortem). •Demonstration of AbbVie leadership behaviors and experience Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit ************************************************************************* US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: *************************************************************

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at *************** Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok (******************************* . Job Description Role Summary With an advanced level of technical expertise, in collaboration with management and nonhuman primate stakeholders, the candidate will provide oversight of the Toxicology Nonhuman Primate colony. Working at providing greater availability with cooperation of teammates by overseeing essential tasks for in/ex vivo research and/or development of studies and to maintain toxicology colony with support from line management. Working alongside the Toxicology Training Coordinator to oversee the NHP training program and advancement in competency of NHP program. Provide day-to-day support on studies within the toxicology group as needed. Responsibilities + Oversee the Toxicology primate maintenance program and works across departments, as necessary to maintain oversight of the NHP colony management (ordering, etc.). Accurately maintains NHP colony census, including study schedules, training and forecasting of the upcoming project needs for NHP's. + As a leader, understands the importance of interpersonal and organizational communication. Recognizes, clearly communicates, and responds (including through implementation) to procedural changes. Recognizes and clearly communicates needs and concerns the primate oversight committee for toxicology operations. + As a coordinator, work alongside management, Training Coordinator(s) and staff to initiate, administer and oversee NHP training modules and techniques for existing and new technical staff. In addition, coordinate activities and training with cross-functional stakeholders to ensure the proper execution of study specific activities while ensuring competency of all techniques. Through use and experience, make high quality decisions to execute responsibilities. + Excel technically in multiple techniques (across species with strong NHP background), including advanced techniques in NHP's. Demonstrates broad and versatile technical expertise with an elevated level of proficiency with in/ex vivo techniques (both antemortem and postmortem) across rodents and non-rodent species. + Across all toxicology animal species, perform routine and complex tasks competently (e.g. but not limited to dosing, blood collection, necropsy, etc), while performing documentation of tasks and observations using departmental SOPs. + Open to experiment with change and modification of techniques and procedures to keep AbbVie at the forefront of changing needs of research in terms of scientific processes and ethical quality. + Follows established procedures and protocols, recommend changes for refinement. + Understand and adhere to all safety guidelines, code of conduct guidelines, appropriate handling of materials, controlled drug and radioactive compounds, GXP compliance, animal care and welfare regulations. + Work within AbbVie and outside AbbVie to grow new methods (procedures) for use on Pre-Clinical Safety studies. Learn and understand new experimental techniques (through review of literature or benchmarking techniques). Present new or amended procedures to internal audiences. Qualifications Qualifications - A.S. (or higher) or equivalent degree and 3+ years' experience with NHP's (and other rodent and non-rodent species), and eligibility to complete advanced certification in related field or techniques (examples: AALAS LATg, VTS, ASR) or High School Diploma or equivalent and 5+ years' experience with NHP's (and other rodent and non-rodent species)and eligibility to complete certification in related field or techniques (examples: AALAS LAT, VTS, ASR) -Physical dexterity, visual and auditory acuity, organizational and time management skills, and sensitivity to changes in environmental conditions encountered in task performance -Computer skills, including word processing and spreadsheet knowledge, internet browser navigation, communication such as email and messaging, and industry or department specific software solutions -Able to perform repetitive procedures, and stand or walk for extended periods of time -Practical knowledge, including calculations, and problem-solving ability to carry out job function -Broad knowledge with NHP's in a toxicology setting, including in/ex vivo techniques (both antemortem and postmortem). -Demonstration of AbbVie leadership behaviors and experience Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: + The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. + We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit ************************************************************************* US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: ************************************************************* Salary: $29.7 - $53.5