Customer Support Service Representative III (Medical Billing)- Hybrid Schedule
Charlotte, NC jobs
Customer Support Services Representative III is responsible for courteously answering and routing business office patient account phone calls to the appropriate individuals within the company. Assist patients with their account questions and any questions pertaining to the THS business office. Additional responsibilities will include processing electronic insurance claims, along with generating and analyzing custom claims reports. Our Customer Support Services Representatives are responsible for the processing of insurance claims for secondary payers and processing credit card transactions and posting them to patient accounts.
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit **************************************
We are seeking a Customer Service Support III to work with our team in the OrthoCarolina Business Office.
This position is a hybrid schedule with rotating days in the office depending on department needs.
This position assists patients with their account questions and any questions pertaining to the business office. Additional responsibilities will include processing electronic insurance claims, along with generating and analyzing custom claims reports. Our Customer Support Services Representatives are responsible for the processing of insurance claims for secondary payers and processing credit card transactions and posting them to patient accounts.
Essential Functions:
Insurance Analysis
Reprocesses corrected and voided claims to all insurance companies.
Perform final analysis of all Veteran Affairs, Davidson College, Community Care, Physician Reach out and Vocational Rehab accounts before month end.
Patient Research
Ability to handle specialized escalated call related to financial accounts to include, contacting insurance, patients, vendors and any other related party to resolve the issue.
Review all personal credits from task menu and prepare for processing.
Process and prepare all personal refund reports and upload to Wells Fargo Portal daily.
Collection Analysis
Formulate and establish adequate payment arrangements within Centricity for Main locations and Surgery Center.
Construct and maintain auto- drafts for Surgery Center patients on a monthly basis.
Responsible for posting and reconciling the daily payment report file from Wells Fargo.
Employee TypeRegularQualificationsSkillsEducationA.A, A.S, B.A., B.S., High School (Required) CertificationsLanguageWork ExperienceAdministrative Experience, Customer Service Experience, Healthcare Experience
Auto-ApplyUR Pre-Certification Specialist- Hospital Pickup and Denials (Hybrid Schedule)
Charlotte, NC jobs
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit **************************************
OrthoCarolina is looking for a UR Pre-Certification Specialist- Hospital Pickup and Denials for our OrthoCarolina Business Office location in Charlotte. This position is a hybrid schedule with rotating days in the office depending on department needs.
The UR Pre-Certification Specialist- Hospital Pickup and Denials is responsible for receiving all OrthoCarolina claim denials for services not authorized for Therapy, MRI, Radiology, Surgery, Physiatry, DME, Hospital E&M, and high dollar injections. This role is to be familiar with all areas of EMR (clinical, UR, transactions) and investigating documentation for all departments.
Essential Functions:
Completely understanding the authorization process, medical criteria, denials, and appeals and will serve as a liaison between Payor, AR Department, Coding Department, and UR Department for all claim denials related to services not authorized.
Must have knowledge of claims processing as well as the ability to verify eligibility and benefits and obtain any required authorization for all UR Departments.
Education/Experience:
Associates degree preferred, but not required
Two years of experience in medical pre-certification and pre-collection
Experience in utilizing insurance website for verifying eligibility, benefits and obtaining pre-certification.
Employee TypeRegularQualificationsSkillsAuthorizations, Claims Processing, Health Insurance Verification, Insurance Authorizations, Insurance Eligibility Verification, Insurance Verification, Medical Billing and Coding, Medical KnowledgeEducationCertificationsLanguageWork Experience
Auto-ApplyFood Service Worker
Elizabeth City, NC jobs
City/State Elizabeth City, NC Work Shift Rotating Sentara Albemarle Medical Center is hiring a Food Service Worker. Full-time, Rotating Shifts (Cafeteria is open 5:30am-7:30pm) Education: HS - High School Grad or Equivalent - Experience in lieu of degree/diploma will be accepted.
Experience:
Cashier, grill cook experience preferred
Food Service Workers are essential members of the food services team who offer support to the team and contribute in multiple ways, such as delivering nutritious meals and providing excellent customer service to patients, staff, and visitors. This position entails various responsibilities, including but not limited to preparing and assembling food according to dietary guidelines, safety and customer preferences, maintaining cleanliness in the kitchen and dining areas, washing dishes, working as a cashier, meeting utility needs, and ensuring food safety standards are upheld. As a Food Service Worker with Sentara, you work in the different aspects of delivering food to the patients.
Keywords: Food Service, Cafeteria, Kitchen, Nutritional Services, Cashier, Grill Cook, Talroo-Allied Health
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Registered Nurse (RN) Unit Coordinator - Intensive Care Unit
Elizabeth City, NC jobs
City/State Elizabeth City, NC Work Shift Third (Nights) Sentara Albemarle Medical Center is hiring a Registered Nurse (RN) Unit Coordinator for the Intensive Care Unit (ICU). Elevate your career! Hours/Shift: 36-hours, Nights Education
Degree or Diploma in Registered Nursing
Bachelor of Science Nursing- BSN
Certification/Licensure
Registered nursing License (Required)
BLS required within 90 days of hire
Experience
18-months of RN experience is required
RN Unit Coordinators demonstrate proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service.
Join Our ICU Family - Where Your Voice Matters and Your Growth Matters More!
Looking for more than just a job? Come be part of our 10-bed Medical-Surgical ICU, a close-knit, high-performing team that feels more like family than coworkers. Here, you're not just filling a shift - you're making a difference.
We believe in open communication, shared decision-making, and amplifying every voice on the team. Whether you're a seasoned nurse or just starting your critical care journey, your ideas, input, and experiences are valued every day.
You'll care for a diverse range of medical and surgical patients, sharpening your critical thinking skills in an environment that encourages learning, mentorship, and professional growth. From expanding your clinical skills to pursuing leadership roles, we're here to support your career goals every step of the way. We are proud to share that we recently received Magnet accreditation with distinction, reflecting our commitment to nursing excellence and quality patient outcomes.
Join us and thrive in a place where your voice is heard, your growth is supported, and your team feels like home!
Keywords: Registered Nurse, RN, ICU, Intensive Care, Critical Care, SAMC, Sentara Albemarle, Unit Coordinator, Charge Nurse, Leadership, Management, BSN, Talroo-Nursing
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Radiology Physician
South Carolina jobs
Private Practice offers 50k Sign on/Relo Bonus South Carolina!
NO Equity Firm here! Experience the stability of an established institution with a private practice group design and expectations! This large Regional Health Network in South Carolina is actively recruiting additional Radiologists! The network consists of 3 hospitals with annual volume of about 140,000 studies which includes after hours and weekends. Varying shifts covering the hours of 7am 7pm. Nighthawk service provides final reads 7 days/week from 7pm 7am. This is an on-site position that offers shift work from home. Weekend call is shared 1:5. Ideal Rads should be able to perform a broad range of diagnostic imaging services, Mammo, light IR procedures including biopsies but will consider all interested candidates. All physicians are employed by the University and receive a base salary of 650k with RVU incentives. Comprehensive benefit package includes 10 weeks PTO, 5k CME stipend, occurrence malpractice, family health, dental, vision, fully funded retirement and a 50k sign on/relo bonus! This University town offers an abundance of outdoor activities including boating, family oriented parks, hunting, fishing, college sports, golf and tennis.
Senior, Patient Access Representative
Elizabeth City, NC jobs
City/State Elizabeth City, NC Work Shift Third (Nights) Full-Time, Nights The Senior Patient Access Representative is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator.
Up to $1,500Sign-On Bonus for Qualified Candidates!
Education
HS - High School Grad or Equivalent
Certification/Licensure
No specific certification or licensure requirements
Experience
2 years of Customer Service and/or Data Entry
Associate or bachelor's degree in Lieu of two years of experience
Two years of previous experience in a healthcare environment in a related area
Proficiency in Keyboarding
K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Charlotte, NC jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy ApplyIntern - Software Engineer
Durham, NC jobs
At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives.
Join us in our pursuit of answers.
Labcorp 2026 Global Internship Program
Exciting Internship Opportunity - Software Engineer | Durham, NC
Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives.
Internship 2026 Dates: May 18, 2026 - August 7, 2026
About the Program
As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through:
Enterprise-wide learning experiences that introduce you to key business functions across Labcorp
Leadership exposure and visibility, including direct interaction with senior leaders
An immersive, in-person intern event June 2-4, 2026, designed to connect you with peers and deepen your understanding of our mission
Senior leader speaker sessions offering insights into strategy, innovation, and career growth
Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey
Connection to Labcorp's inclusive culture through engagement with our employee resource groups (ERGs)and values-driven community initiatives
Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey
Internship Details
Duration: 12 weeks, full-time
Dates of Internship: May 18, 2026 - August 7, 2026
Location: Durham, NC
Compensation: Paid internship; relocation assistance available for qualified candidates
Eligibility: Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply.
Schedule: Monday-Friday 8:00am-4:30pm
This role is eligible to be Hybrid with the option of Tuesday, Wednesday, Thursday in office and Monday and Friday work from home.
Why Labcorp?
In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery.
Ready to make a difference?
Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp
Education/Qualifications/Skills:
Pursuing a degree in Analytics, Mathematics, Computer Science or similar.
Has experience delivering multiple projects in an academic or professional setting.
Ability to work effectively with various stakeholders and internal/external colleagues.
Embraces diverse perspectives through partnerships and teamwork.
This position is not eligible for visa sponsorship.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPrior Authorization Supervisor - Specialty Testing (REMOTE)
Burlington, NC jobs
Prior Authorization Supervisor, Speciality Testing
Schedule: Mon-Fri, 8am-5pm ET
Pay range: $52,200.00 - $92,600.00 a year
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives!
Primary Responsibilities:
Oversee work assignments, ensuring efficient task distribution and timely completion.
Generate and analyze inventory reports to guide decision-making.
Proactively assess inventory throughout the day to optimize workflow and prioritize urgent cases.
Communicate effectively with various departments to resolve discrepancies, including missing work files and IT platform issues.
Audit employee work for accuracy, providing constructive feedback and coaching to enhance performance.
Conduct one-on-one meetings with employees, fostering professional growth and setting annual goals.
Offer timely support by answering employee and stakeholder inquiries.
Train new hires and develop comprehensive training resources.
Create and interpret complex SOPs, job aids, and special workflows for diverse processes.
Design and lead engaging team meetings.
Navigate multiple platforms and websites to facilitate prior authorization tasks.
Perform specimen history research to assist with escalations, training, and troubleshooting.
Deliver exceptional customer service with professionalism, patience, and empathy.
Escalate critical issues to leadership when necessary.
Identify and recommend process improvements to enhance efficiency.
Maintain a thorough understanding of policies, guidelines, and payer requirements related to specialty testing (such as oncology, women's health, and other advanced diagnostics).
Ensure compliance with specialty test regulations and proactively address any policy updates that impact workflow.
Meet deadlines consistently while maintaining high accuracy and minimal errors.
Complete required trainings punctually and thoroughly.
Qualifications:
High school diploma or equivalent required; associate degree or higher strongly preferred.
Minimum 3 years of relevant work experience required.
Minimum 1 year of experience in prior authorizations strongly preferred (concurrent experience acceptable).
3+ years of leadership experience strongly preferred.
Minimum 2+ years prior work experience in insurance claims, pre-authorization, and medical benefits strongly preferred.
Utilize MS Excel, Word and Outlook; PowerPoint proficiency preferred
Experience with specialty testing (such as oncology, women's health, and other advanced diagnostics) preferred.
Proven ability to identify improvement opportunities and implement recommendations preferred.
Additional Desired Skills:
Exceptional interpersonal communicator with the ability to build rapport and motivate teams.
Strong problem-solving and decision-making abilities.
Detail-oriented with a proven track record of delivering results.
Comfortable managing performance in a production-driven environment while enforcing company policies.
Demonstrates integrity, trustworthiness, accountability, and respect in all professional interactions.
Maintains confidentiality and upholds high ethical standards.
Strong verbal and written communication skills.
Self-motivated with the ability to thrive under pressure in a dynamic environment.
Reliable and punctual.
Application window closes: 10/24/2025
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyAccount Support Coordinator (Medical Billing)- hybrid schedule
Charlotte, NC jobs
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit **************************************
We are seeking an Account Support Coordinator to work with our team in the OrthoCarolina Business Office.
This position is a hybrid schedule with rotating days in the office depending on department needs.
The Account Support Coordinator position is responsible for monitoring unpaid, true account balances beginning at age 60 days to ensure that insurance claims have been filed and paid. Follows up on unpaid claims to identify reasons for non-payment. Pre-certification and benefit verification may be .
Essential Functions:
Identifying and correcting internal problems within assigned accounts to expedite payments from insurance companies.
Serves as liaison between patient and insurance companies.
Performs month-end closing on routine schedule with other patient account reps.
Substitutes in other areas of the business office as needed.
Employee TypeRegularQualificationsSkillsCustomer Satisfaction, Problem SolvingEducationHigh SchoolCertificationsLanguageWork ExperienceCustomer Service Experience, Healthcare Experience
Auto-ApplyProduct Content Specialist
Wilmington, NC jobs
The Product Content Specialist (PCS) exhibits skills in foundational processes and platforms to optimize digital content, user experience and web performance. Collaboration with teams and SMEs across the organization is a critical success factor, enabling the PCS to assist in building a strategic content ecosystem.
Key Responsibilities:
PIM Data Management:
Lead and maintain product data within the PIM system.
Ensure data integrity and accuracy by performing regular audits and updates.
Coordinate with IT and data teams to troubleshoot and resolve any data-related issues.
PIM Content Creation and Management:
Partner with teams in the creation and maintenance of high-quality product descriptions, specifications, images, and other content.
Ensure consistency and accuracy of omni-channel product information for use across all platforms.
Consult with product managers, marketing teams, and other stakeholders to gather and create necessary content.
Submit and lead Service Desk requests to facilitate troubleshooting and resolution of content related issues and/or completion of stakeholder requests.
WCS Content Creation and Management:
Partner with stakeholders in the creation and maintenance of high-quality non-PIM web elements associated with product category navigational pages.
Collaborate with stakeholders in the creation and maintenance of high-quality Flexible Article Template pages.
Submit and lead Service Desk requests to facilitate troubleshooting and resolution of WCS related issues and/or completion of stakeholder requests.
Reference web elements on PIM related content.
Content Optimization:
Partner with stakeholders/ SMEs to optimize product content for SEO to improve visibility, searchability, and ranking.
Leverage all platforms available at Agilent to optimize content such as BrightEdge, GA4, CrazyEgg etc.
Keep abreast of process changes in the content ecosystem such as the use of generative AI, introduce to stakeholders, and integrate into Agilent content processes as needed.
Keep abreast of new platforms in the content ecosystem such as new BrightEdge modules, introduce to stakeholders and integrate into Agilent content processes as needed.
Implement best practices for content formatting and presentation.
Regularly review and update content to reflect changes in product offerings.
Performance Analysis:
Leverage our content investment to expand and measure the impact of content optimization across our organization.
Develop strategic dashboards to monitor and analyze content performance.
Generate reports on content effectiveness and provide recommendations for improvement.
Track key metrics such as engagement, conversion rates, and search rankings.
Assess competitor rankings and SEO.
Collaboration and Communication:
Work closely with PIM Analysts, the Publishing team, the Writing Center of Excellence, and the Localization team to ensure alignment of product content strategies.
Provide training and support to stakeholder team members on product content requirements, usage, and best practices.
Ensure stakeholders understand the effort required to support a high-quality digital content strategy and the positive impact it can provide.
Communicate effectively with stakeholders to understand their content needs and requirements.
New Product Introduction / M&A Support:
Collaborate with stakeholders to understand new content needs and requirements including PIM hierarchy, website navigation, product attribution and web components.
Collaborate with PIM Analyst team to implement new content needs and requirements.
Collaborate with Content Colleagues to ensure consistency across Agilent.
Assist in the creation and entry of high-quality product descriptions, specifications, and other content.
Submit and manage Service Desk tickets to support NPI / M&A needs and requirements.
Qualifications
Bachelor's or Master's Degree or equivalent.
8+ years relevant experience in digital marketing, content strategy or e-commerce.
Proven experience with PIM systems and digital content platforms.
Strong understanding of SEO principles and content optimization strategies.
Proficiency in web analytics tools (e.g., BrightEdge, GA4, CrazyEgg).
Scientific and/or Gas Chromatography experience is preferred .
Familiarity with generative AI and emerging content technologies is a plus.
Experience supporting New Product Introductions (NPI) and M&A content integration.
#LI-DT1
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least September 29, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $133,120.00 - $249,600.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: NoShift: DayDuration: No End DateJob Function: Marketing
Auto-ApplyCardiac Critical Care Hybrid APP- SHVI- Charlotte, NC
Charlotte, NC jobs
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Cardiac Critical Care Hybrid APP- SHVI- Charlotte, NC
Charlotte, NC, United States
Shift: 1st
Job Type: Regular
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Auto-ApplyRemote Epic Application Coordinator (Beaker)
Spartanburg, SC jobs
Job Requirements This position is 100% remote. We will only consider remote applicants residing in the following US states - AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI. Epic Beaker Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily.
Position Summary
Are you an experienced Epic professional ready to take on a key role in transforming healthcare IT systems? As a Remote Epic Application Coordinator (Beaker) at Spartanburg Regional Healthcare System, you will have the unique opportunity to design, build, test, and support EPIC applications, ensuring they meet the needs of our dynamic healthcare environment. They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Epic Application Coordinator (Beaker) will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests.
Key abilities for this role include:
* Understanding of the organization and the user community in the Application Coordinator's assigned area (Beaker)
* Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
* Strong communication and follow-up skills
* Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
The Remote Epic Application Coordinator (Beaker) should understand the organization's current laboratory workflows and how it impacts other areas of the organization. This individual should excel in change management and communication to help end users accept and become accustomed to the application. Knowledge of Data Innovations Instrument Manager is helpful but not required.
Minimum Requirements
Education
* Requires an Associate Degree or higher education, or related applicable experience.
Experience
* 5+ years of Healthcare IT experience
License/Registration/Certifications
* Must complete required training for product implementation, and pass certification within 45 days of completion of training
Preferred Requirements
Preferred Education
* Bachelor's Degree in Computer Science or related field
Preferred Experience
* 7+ years of Healthcare IT experience.
Core Job Responsibilities
* Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs.
* Assume application expertise by obtaining and maintaining EPIC certification (Beaker) for the assigned application(s) within the required timeframe.
* Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
* Participate in project plan development and monitoring project milestones
* Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
* Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions.
* Work with department representatives to analyze needs and translate these into system design.
* Participate in development, execution and sign off of system testing.
* Develop and maintain detailed documentation on system configurations and technical components.
* Troubleshoot problems identified by team members and end users.
* Escalate issues and risks to project leadership.
* Collaborate with the training team(s) in the design and development of training programs.
* Provide application expertise to the project team and advisory groups.
* Participate in the planning and execution of application go-live and post-live activities.
* Follow established guidelines for system change control.
* Identify potential system enhancement needs.
* Introduce best practice options for future-state workflows and processes.
* Collect information regarding potential system enhancement needs
* Analyze new functionality in releases to determine how and if it should be used.
* Coordinate ongoing software updates and changes.
* Review and test new software releases.
Make an Impact in Healthcare IT!
At Spartanburg Regional, you will be part of a forward-thinking team committed to improving healthcare systems through innovative technology. If you are a certified Epic expert with a passion for enhancing operational efficiency and user satisfaction, apply now to join our mission-driven team. Help shape the future of healthcare, one epic application at a time.
Supervisor, Outpatient Rehabilitation
Elizabeth City, NC jobs
City/State
Elizabeth City, NC
Work Shift
First (Days)
Sentara Therapy Center Tanglewood is hiring a Supervisor for their Outpatient
Full Time
*We offer Great Benefits and Competitive Salary*
Manages staff and provides on-site supervision for daily operations, coordination of work, quality and service issues. Provides patient care staff assignments, coordinates quality improvement activities, resolution of customer service issues, resource utilization, and liaison activities in support of facility administrators. Serve as a resource to staff to ensure the quality of work and customer service. Assist with program and staff development, program implementation and policy/procedure development and compliance.
Education
Bachelor's of Physical Therapy or higher
Certification/Licensure
North Carolina License - Physical Therapy
BLS
Experience
Clinical Rehabilitation Experience - 3 years
Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Auto-ApplyI/DD Care Manager, QP (Gaston/Cleveland/Rutherford NC)-Mobile
Gastonia, NC jobs
which will work primarily out in the assigned communities.**
Competitive Compensation & Benefits Package!
eligible for -
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.
Location: Available for Gaston, Cleveland, Rutherford NC locations; Mobile/Remote position
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled
Primary Purpose of Position: The Intellectual and Developmental Disabilities (I/DD) Care Manager is responsible for providing Tailored Care Management and/or care coordination to members/recipients with I/DD to help secure and coordinate a variety of physical health, developmental disability, behavioral health and long-term services and support (LTSS) services. The I/DD Care Manager actively engages with members/ recipients through comprehensive assessment, care planning, health promotion, and comprehensive transitional care. Tailored Care Management is comprehensive and longitudinal for members with Medicaid coverage. Recipients with no Medicaid receive Tailored Care Management based on specified triggers and for a duration not to exceed ninety (90) days. Travel is an essential function of this position.
Role and Responsibilities:
Duties of the I/DD Care Manager include, but are not limited to, the following:
Comprehensive Care Management
Provide assessment and care management services aimed at the integration of primary, behavioral and specialty health care and community support services, using a comprehensive person-centered care plan which addresses all clinical and non-clinical needs and promotes wellness and management of chronic conditions in pursuit of optimal health outcomes
Complete a care management comprehensive assessment within required timelines and update as needed
Develop a comprehensive Individual Support Plan and update as needed
Provide diversion activities to support community tenure
Care Coordination
Facilitate access to and the monitoring of services identified in the Individual Support Plan to manage chronic conditions for optimal health outcomes and to promote wellness.
Facilitate communication and regularly scheduled interdisciplinary team meetings to review care plans and assess progress.
Monitors services for compliance with state standards and Medicaid regulations, including home and community-based standards for 1915i services
Verify that services are delivered as outlined in ISP and addresses any deviations in services Individual and Family Supports
Provide education and guidance on self-management and self-advocacy
Provide information about rights, protections, and responsibilities, including the right to change providers, the grievance and complaint resolution process, and fair hearing processes
Educate members and recipients about the Registry of Unmet Needs, with referral as indicated
Utilize person centered planning methods/strategies to gather information and to get to know the members supported
Ensure that members/legally responsible persons are informed of services available, service options available, processes (e.g. requirements for specific service), etc.
Promote prevention and health through education on the member's chronic conditions and/or disabilities for the member, family members, and their caregivers/support members
Promote culturally competent services and supports.
Health Promotion
Educate and engage the member/recipient and caregivers in making decisions that promote his/her maximum independent living skills, good health, pro-active management of chronic conditions, early identification of risk factors, and appropriate screening for emerging health problems
Closely coordinate care with the member's I/DD, behavioral health, and physical health providers, including in person visits to Emergency Departments and Skilled Nursing Facilities
Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
Transitional Care Management
Proactive and intentional care management when the member/recipient is experiencing care transitions (including, but not limited to transitions related to hospitalization, nursing facility, rehabilitation facility, community-based group home, etc.), significant life changes including, but not limited to loss of primary caregiver, transition from school services, etc.) or when a member/recipient is transitioning between health plans.
Create and implement a 90-day transition plan as an amendment to the ISP that outlines how services will be maintained or accessed and includes a process to transition to the new care setting and integrate into his or her community.
Referral to Community/Social Supports
Provide information and assistance in referring members/recipients to community-based resources and social support services, regardless of funding source, which can meet identified needs
Provide comprehensive assistance securing health-related services, including assistance with initial application and renewal with filling out and submitting applications and gathering and submitting required documentation, including in-person assistance when it is the most efficient and effective approach.
Time-Limited Care Coordination for Member Excluded from Receiving Tailored Care Management
Assist member who are receiving care management from other entities (e.g., CCNC, CAP/C, CAP/DA) with referral/linkage to I/DD services available through the Tailored Plan or Medicaid Direct contract
Provide transitional care management
Participate in weekly conference with CCNC, as needed, to share information on high-risk members, including members with a behavioral health transitional care need and members with special health care needs, who are receiving care coordination and care management from both entities or require referrals
Coordinate with each member's care manager to the extent the member is engaged in care management through another entity (e.g. PCCM Vendor, Skilled Nursing Facility, CAP/C or CAP/DA, etc.)
Share the results of the any assessments completed, the member's person-centered plan, and the member's Care Plan (to the extent one exists) with entity providing care management
Notify the member's care manager that the member is undergoing a transition and engage the member's assigned care manager to assist with transitioning the member into the community, including in the development of the ninety (90) day post-discharge transition plan to the extent there are items within the care manager's scope.
With the assistance of the care management entity, encouraging, supporting, and facilitating communication between primary care providers and the Partners network providers regarding medication management, shared roles in care transitions and ongoing care, the exchange of clinically relevant information, annual exams, coordination of services, case consultation, and problem-solving as well as identification of a medical home for persons determined to have need.
Other:
Assist state-funded recipients apply for Medicaid
Coordinate Medicaid deductibles, as applicable, with the member/legally responsible person and provider(s)
Proactively monitor documentation/billing to ensure that issues/errors are resolved as quickly as possible
Ensure all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency and Medicaid requirements
Maintain medical record compliance/quality, as demonstrated by ≥90% compliance on Qualitative Record Reviews
Recognizes and reports critical incidents
Promotes member satisfaction through ongoing communication and timely follow-up on any concerns/issues
Collaborates with providers to ensure accurate/timely submission of authorization requests for all Tailor Plan-funded services/supports
Document within the grievance system any expression of dissatisfaction/concern expressed by member/recipient supported or others on behalf of the member/recipient supported
Ensure strong leadership to care team for each member/recipient, including effectively communicating with and providing direction to Care Management extenders
Knowledge, Skills, and Abilities:
Demonstrated knowledge of the assessment and treatment of I/DD needs, with or without co-occurring physical health, mental health or substance use disorder needs
Ability to develop strong, person-centered plans
Exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts and established processes
Demonstrated ability to collaborate and communicate effectively in team environment
Ability to maintain effective and professional relationships with member/recipients, family members and other members of the care team
Problem solving, negotiation and conflict resolution skills
Excellent computer skills including proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.)
Detail oriented
Ability to learn and understand legal, waiver and program practices/requirements and apply this knowledge in problem-solving and responding to questions/inquiries
Ability to independently organize multiple tasks and priorities and to effectively complete duties within assigned timeframes
Ability to manage and uphold integrity and confidentiality of sensitive data
Sensitivity and knowledge of different cultures, ethnicities, spiritual beliefs and sexual orientation.
Education/Experience Required:
Bachelor's degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area and two (2) years of full-time experience with I/DD population OR
Bachelor's degree in a field other than human services and four (4) years of full-time experience with I/DD population OR
Master's degree in human services and one (1) year of full-time experience with I/DD population OR
Licensure as a registered nurse (RN) and four (4) years of full-time accumulated experience with I/DD
AND
Two (2) years of prior Long-Term Services and Supports (LTSS)and/or Home and Community Based Services (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the two years of experience working with I/DD population described above
AND
Must reside in North Carolina
Must have ability to travel regularly as needed to perform job duties
Education/Experience Preferred:
Experience working with member/recipients with co-occurring physical health and/or behavioral health needs preferred.
Licensure/Certification Requirements:
If a Registered Nurse (RN), must be licensed in North Carolina.
Auto-ApplyProv Network Relations Supervisor-Physical Health (Remote-NC)
Gastonia, NC jobs
Competitive Compensation & Benefits Package!
eligible for -
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.
Location: Available for any Partners' NC locations; Remote option in NC or within 40 miles of NC border
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled
Primary Purpose of Position:
The Provider Relations Physical Health Supervisor provides oversight and supervision to a team of Provider Account Specialists responsible for supporting relationships for providers in the Partners Health Management Network that primarily provide services to Physical Health Providers. This position is expected to build and sustain strong working relationships with cross functional departments, physical health plan partners, both physical and behavioral health providers, and essential providers. The Physical Health Provider Network Relations Supervisor supports successful operations of primarily physical health providers but also providers who deliver both physical and behavioral health services, and essential health providers within our healthcare delivery model. This position assists and promotes problem solving, communication, excellent customer service, process improvement and education/development. The position requires inter and intra departmental collaboration on projects, business development, network requirements, network expansion and fortification including knowledge of care management, contracting, value-based programs along with state and departmental reporting. Managed Care experience in the State of North Carolina is desired.
Role and Responsibilities:
Network Support and Development
Supervise and provide oversight to provider account specialists to support the needs of primarily Physical Health Providers but can include Behavioral Health and Essential Health Providers in the Partners Health Management Network.
Assist Physical Health Provider Network Relationship Manager in needed training and/or consultation related to provider issues.
Provide assistance with value-based and fee-for-service provider contracting.
Assist in development and enhancement of the provider network through engagement with Physical Health providers both in and out of the Partners Health Management network.
Work collaboratively with internal departments to increase knowledge and development opportunities for the network.
Provide technical assistance and guidance as necessary to Provider Account Specialists and Physical Health providers in the network.
Create reports as requested or needed for support of the provider network.
Provide support and assistance to the Physical Health Provider Network Relationship Manager.
Provide strong and comprehensive support in the area of Physical Health to ensure the best potential outcomes for the Physical Health providers and members.
Provider Relations
Ability to establish and maintain relationships with providers in and out of the network.
Facilitate and provide assistance as requested by both providers and other internal departments to mitigate provider issues or concerns.
Participate in provider meetings across the agency when appropriate or needed to foster and support the relationship between providers and Partners Health management.
Serving as a resource to other departments within the organization on provider-related issues.
Coordinate/attend meetings with providers and internal staff.
Participating in Provider Forums as requested and providing technical support and assistance to Provider Council as needed
Assist the Physical Health Provider Network Relationship Manager by participating in internal workgroups that involve Physical Health providers.
Collaborate with all levels of the organization including Executive Leadership Team, Departmental Directors, and Managers to assist with problem resolution.
Enhance relationships with providers by assisting in investigating, documenting, and resolving provider issues and concerns.
Knowledge, Skills and Abilities:
Considerable knowledge of the laws, regulations and policies that govern the program
General knowledge of Physical Health business practices, rules, and regulations
Exceptional interpersonal and communication skills
Strong problem solving, negotiation, arbitration, and conflict resolution skills
Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint
Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules and regulations to various situations; to apply regulations and policies for maintenance of consumer medical records, personnel records, and facility licensure requirements
Demonstrated ability to lead and manage workload distribution.
Ability to make prompt independent decisions based upon relevant facts
Ability to establish rapport and maintain effective working relationships
Ability to act with tact and diplomacy in all situations
Ability to maintain strict confidentiality in all areas of work
Education/Experience Required: Bachelor's Degree in mental health, public health, social work, psychology, education, sociology, business, or public administration and five (5) years of experience in a community, business, or governmental program in health-related fields, social work or education including experience in network operations, provider relations, and management experience. Three (3) three years of supervisory, consultative, or administrative experience. A combination of relevant experience may be considered in lieu of a bachelor's degree.
NC Residency is required.
Education/Experience Preferred: Master's Degree and two(2) years' experience directly interacting in clinical environment.
Licensure/Certification Requirements: None
Auto-ApplyHybrid APP- Sanger Heart & Vascular Institute- Shelby, NC
Shelby, NC jobs
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Hybrid APP- Sanger Heart & Vascular Institute- Shelby, NC
Shelby, NC, United States
Shift: Various
Job Type: Regular
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Auto-ApplyCoordinator II, Performance Monitoring
Raleigh, NC jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.
**Responsibilities:**
+ Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit.
+ Conduct case audits to ensure correct process steps have been followed for the "patient journey"
+ Monitor calls and provide effective written feedback
+ Maintain knowledge of the client's program and product/service offerings.
+ Interpret and transcribe inbound and outbound calls from patients and health care providers.
+ Identify adverse events when monitoring calls.
+ Ensure documentation is in order following client regulatory guidelines.
+ Identify trends and training needs from call monitoring and escalate appropriately.
+ Work effectively with dynamic, integrated task teams
+ Maintain a work pace appropriate to the workload
**Qualifications**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset.
+ 2 years' quality review experience preferred.
+ Knowledge of medical terminology preferred.
+ Exceptional listening skills required.
+ Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
+ Multi-tasking, time management and prioritization skills considered an asset.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.35 per hour - $26.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Coordinator I (Healthcare Billing Specialist REMOTE)
Burlington, NC jobs
At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives!
Billing Coordinator I
Labcorp is seeking an entry level Billing Coordinator I to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you!
Responsibilities:
Billing Data Entry involved which requires 10 key skills
Compare data with source documents and enter billing information provided
Research missing or incorrect information
Verification of insurance information
Ensure daily/weekly billing activities are completed accurately and timely
Research and update billing demographic data to ensure prompt payment from insurance
Communication through phone calls with clients and patients to resolve billing defects
Meeting daily and weekly goals in a fast-paced/production environment
Ensure billing transactions are processed in a timely fashion
Requirements:
High School Diploma or equivalent required
Minimum 1 year of previous working experience required
Specific work in medical billing, AR.AP, Claims/Insurance will be given priority
Previous RCM work experience preferred
Alpha-Numeric Data Entry proficiency (10 key skills) preferred
REMOTE work:
Must have high level Internet speed (50 mbps) connectivity
Dedicated work from home workspace
Ability to manage time and tasks independently while maintaining productivity
Strong attention to detail which requires following Standard Operating Procedures
Ability to perform successfully in a team environment
Excellent organizational and communication skills; ability to listen and respond
Basic knowledge of Microsoft office
Extensive computer and phone work
Application Window Closes: 12/11/2025
Pay Range: $ 17.75 - $21.00 per hour
Shift: Mon-Fri, 9:00am - 6pm Eastern Time
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Rewards and Wellness | Labcorp
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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Auto-ApplyCulinary Remote Call Center PRN
Raleigh, NC jobs
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders.
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.
**Work Schedule**
+ **PRN, on call or as needed**
+ **Remote Position, must be a Utah Resident**
+ **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening
+ **Hours of Operation:** Sunday-Saturday 0630 - 1930
+ **Required:** Rotating holidays and weekends
+ **Benefits Eligible: No**
**Essential Functions**
+ Takes patient meal selections and modifies them using system standards to meet provider orders.
+ Checks trays for accuracy during meal assembly.
+ Communicates clearly to both clinical and culinary caregivers.
+ Collects and inputs nutrition screening information
+ May complete calorie count and nutrition analysis as dictated by facility
+ Utilizes a computer to run reports and take orders.
+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels)
+ Performs accurate credit transactions according to system standards and independently resolves basic customer service issues.
**Skills**
+ Nutrition
+ Diet Management
+ Computer Literacy
+ Interpersonal Communication
+ Active Listening
+ Coordinating tasks with others
+ Patient Interactions
+ Attention to detail
**Qualifications**
+ Virtual Screening through Microsoft Teams before application submitted to Hiring Manager
+ **Residential Home address and work from home address must be within the state of Utah**
+ **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services)
+ Experience in Food Service, Nutrition Services, or healthcare call center (preferred)
+ Demonstrated ability to work with modified diets (preferred)
+ Demonstrated ability to provide exceptional customer service (preferred)
**Physical Requirements:**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Vine Street Office Building
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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