Senior Vice President-Operations jobs at Oscar

Vice President - General Liability, Territory Lead Golden Bear Insurance Company (Hybrid) About the Company Golden Bear Insurance Company is a leading provider of Excess & Surplus (E&S) insurance solutions, specializing in complex, high-risk commercial accounts. Our dedicated team of underwriting professionals delivers customized coverage solutions across a broad range of industries. We pride ourselves on our entrepreneurial spirit, expertise, and commitment to service excellence. About the Role We are seeking an experienced underwriting manager to oversee primary casualty underwriting operations for our Western Territory. This leadership role will focus on managing a team of underwriters, driving profitability, and expanding our book of business in the region. The ideal candidate will have a strong background in E&S primary casualty underwriting, extensive broker relationships, and a proven ability to lead high-performing teams. Responsibilities Underwriting Leadership: Oversee and manage a team of primary casualty underwriters, ensuring adherence to underwriting guidelines and profitability objectives. Portfolio Management: Develop and execute underwriting strategies to grow and maintain a profitable book of business in the Western Territory. Broker Relationships: Cultivate and strengthen relationships with wholesale brokers, fostering long-term partnerships and driving new business opportunities. Risk Assessment: Evaluate complex risks, set pricing strategies, and ensure appropriate risk selection in accordance with company guidelines. Team Development: Mentor and train underwriters, fostering a collaborative and results-driven culture. Market Intelligence: Monitor market trends, competitor activities, and regulatory developments to identify new opportunities and emerging risks. Operational Excellence: Work closely with senior leadership to optimize underwriting processes, improve efficiency, and enhance service standards. Qualifications Experience: Minimum 7+ years of E&S commercial casualty underwriting experience, with at least 3 years in a management role. Industry Knowledge: Strong expertise in general liability, products liability, and other primary casualty coverages for high-hazard risks. Broker Relationships: Established network of wholesale brokers. Leadership Skills: Demonstrated experience managing, coaching, and developing underwriting teams. Analytical & Decision-Making: Strong risk assessment, pricing, and negotiation skills. Strategic Thinking: Ability to develop and execute business plans to achieve growth and profitability goals. Education: Bachelor's degree in business, finance, insurance, or a related field; CPCU, CIC, or other industry designations are a plus. Pay range and compensation package Competitive compensation package with performance-based incentives. Comprehensive benefits, including health, dental, and vision insurance. 401(k) with company match. Professional development opportunities. Collaborative and entrepreneurial company culture. Equal Opportunity Statement Golden Bear Insurance Company is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Vice President - General Liability, Territory Lead Golden Bear Insurance Company (Hybrid) About the Company Golden Bear Insurance Company is a leading provider of Excess & Surplus (E&S) insurance solutions, specializing in complex, high-risk commercial accounts. Our dedicated team of underwriting professionals delivers customized coverage solutions across a broad range of industries. We pride ourselves on our entrepreneurial spirit, expertise, and commitment to service excellence. About the Role We are seeking an experienced underwriting manager to oversee primary casualty underwriting operations for our Western Territory. This leadership role will focus on managing a team of underwriters, driving profitability, and expanding our book of business in the region. The ideal candidate will have a strong background in E&S primary casualty underwriting, extensive broker relationships, and a proven ability to lead high-performing teams. Responsibilities Underwriting Leadership: Oversee and manage a team of primary casualty underwriters, ensuring adherence to underwriting guidelines and profitability objectives. Portfolio Management: Develop and execute underwriting strategies to grow and maintain a profitable book of business in the Western Territory. Broker Relationships: Cultivate and strengthen relationships with wholesale brokers, fostering long-term partnerships and driving new business opportunities. Risk Assessment: Evaluate complex risks, set pricing strategies, and ensure appropriate risk selection in accordance with company guidelines. Team Development: Mentor and train underwriters, fostering a collaborative and results-driven culture. Market Intelligence: Monitor market trends, competitor activities, and regulatory developments to identify new opportunities and emerging risks. Operational Excellence: Work closely with senior leadership to optimize underwriting processes, improve efficiency, and enhance service standards. Qualifications Experience: Minimum 7+ years of E&S commercial casualty underwriting experience, with at least 3 years in a management role. Industry Knowledge: Strong expertise in general liability, products liability, and other primary casualty coverages for high-hazard risks. Broker Relationships: Established network of wholesale brokers. Leadership Skills: Demonstrated experience managing, coaching, and developing underwriting teams. Analytical & Decision-Making: Strong risk assessment, pricing, and negotiation skills. Strategic Thinking: Ability to develop and execute business plans to achieve growth and profitability goals. Education: Bachelor's degree in business, finance, insurance, or a related field; CPCU, CIC, or other industry designations are a plus. Pay range and compensation package Competitive compensation package with performance-based incentives. Comprehensive benefits, including health, dental, and vision insurance. 401(k) with company match. Professional development opportunities. Collaborative and entrepreneurial company culture. Equal Opportunity Statement Golden Bear Insurance Company is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Vice President - General Liability, Territory Lead Golden Bear Insurance Company (Hybrid) About the Company Golden Bear Insurance Company is a leading provider of Excess & Surplus (E&S) insurance solutions, specializing in complex, high-risk commercial accounts. Our dedicated team of underwriting professionals delivers customized coverage solutions across a broad range of industries. We pride ourselves on our entrepreneurial spirit, expertise, and commitment to service excellence. About the Role We are seeking an experienced underwriting manager to oversee primary casualty underwriting operations for our Western Territory. This leadership role will focus on managing a team of underwriters, driving profitability, and expanding our book of business in the region. The ideal candidate will have a strong background in E&S primary casualty underwriting, extensive broker relationships, and a proven ability to lead high-performing teams. Responsibilities Underwriting Leadership: Oversee and manage a team of primary casualty underwriters, ensuring adherence to underwriting guidelines and profitability objectives. Portfolio Management: Develop and execute underwriting strategies to grow and maintain a profitable book of business in the Western Territory. Broker Relationships: Cultivate and strengthen relationships with wholesale brokers, fostering long-term partnerships and driving new business opportunities. Risk Assessment: Evaluate complex risks, set pricing strategies, and ensure appropriate risk selection in accordance with company guidelines. Team Development: Mentor and train underwriters, fostering a collaborative and results-driven culture. Market Intelligence: Monitor market trends, competitor activities, and regulatory developments to identify new opportunities and emerging risks. Operational Excellence: Work closely with senior leadership to optimize underwriting processes, improve efficiency, and enhance service standards. Qualifications Experience: Minimum 7+ years of E&S commercial casualty underwriting experience, with at least 3 years in a management role. Industry Knowledge: Strong expertise in general liability, products liability, and other primary casualty coverages for high-hazard risks. Broker Relationships: Established network of wholesale brokers. Leadership Skills: Demonstrated experience managing, coaching, and developing underwriting teams. Analytical & Decision-Making: Strong risk assessment, pricing, and negotiation skills. Strategic Thinking: Ability to develop and execute business plans to achieve growth and profitability goals. Education: Bachelor's degree in business, finance, insurance, or a related field; CPCU, CIC, or other industry designations are a plus. Pay range and compensation package Competitive compensation package with performance-based incentives. Comprehensive benefits, including health, dental, and vision insurance. 401(k) with company match. Professional development opportunities. Collaborative and entrepreneurial company culture. Equal Opportunity Statement Golden Bear Insurance Company is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Vice President - General Liability, Territory Lead Golden Bear Insurance Company (Hybrid) About the Company Golden Bear Insurance Company is a leading provider of Excess & Surplus (E&S) insurance solutions, specializing in complex, high-risk commercial accounts. Our dedicated team of underwriting professionals delivers customized coverage solutions across a broad range of industries. We pride ourselves on our entrepreneurial spirit, expertise, and commitment to service excellence. About the Role We are seeking an experienced underwriting manager to oversee primary casualty underwriting operations for our Western Territory. This leadership role will focus on managing a team of underwriters, driving profitability, and expanding our book of business in the region. The ideal candidate will have a strong background in E&S primary casualty underwriting, extensive broker relationships, and a proven ability to lead high-performing teams. Responsibilities Underwriting Leadership: Oversee and manage a team of primary casualty underwriters, ensuring adherence to underwriting guidelines and profitability objectives. Portfolio Management: Develop and execute underwriting strategies to grow and maintain a profitable book of business in the Western Territory. Broker Relationships: Cultivate and strengthen relationships with wholesale brokers, fostering long-term partnerships and driving new business opportunities. Risk Assessment: Evaluate complex risks, set pricing strategies, and ensure appropriate risk selection in accordance with company guidelines. Team Development: Mentor and train underwriters, fostering a collaborative and results-driven culture. Market Intelligence: Monitor market trends, competitor activities, and regulatory developments to identify new opportunities and emerging risks. Operational Excellence: Work closely with senior leadership to optimize underwriting processes, improve efficiency, and enhance service standards. Qualifications Experience: Minimum 7+ years of E&S commercial casualty underwriting experience, with at least 3 years in a management role. Industry Knowledge: Strong expertise in general liability, products liability, and other primary casualty coverages for high-hazard risks. Broker Relationships: Established network of wholesale brokers. Leadership Skills: Demonstrated experience managing, coaching, and developing underwriting teams. Analytical & Decision-Making: Strong risk assessment, pricing, and negotiation skills. Strategic Thinking: Ability to develop and execute business plans to achieve growth and profitability goals. Education: Bachelor's degree in business, finance, insurance, or a related field; CPCU, CIC, or other industry designations are a plus. Pay range and compensation package Competitive compensation package with performance-based incentives. Comprehensive benefits, including health, dental, and vision insurance. 401(k) with company match. Professional development opportunities. Collaborative and entrepreneurial company culture. Equal Opportunity Statement Golden Bear Insurance Company is an equal opportunity employer and welcomes candidates from diverse backgrounds.

Brown & Brown is seeking a Senior Director of Client Engagement to join our National Pharmacy Team. In this client-facing leadership role, you'll partner with large-market employer clients to deliver innovative pharmacy benefit strategies and drive measurable outcomes. This role is a hybrid role to work with our office in Southborough, MA. What You'll Do ✔ Lead strategic discussions and develop client presentations ✔ Manage PBM implementations and benefit changes ✔ Oversee RFPs, procurement, and contract negotiations ✔ Collaborate with clinicians, analysts, and actuaries ✔ Provide technical expertise and mentor team members ✔ Analyze pharmacy spend and cost drivers using advanced tools What We're Looking For ✅ Bachelor's degree in healthcare, business, or finance ✅ 10+ years in pharmacy benefit consulting or PBM ✅ Strong analytical, financial modeling, and Excel skills ✅ Exceptional communication and client relationship skills ✅ Local to Southborough, MA (with up to 10% travel) Preferred: Registered pharmacist, experience with Tableau, familiarity with medical and pharmacy data. 💰 Compensation: $200,000-$300,000 annually + comprehensive benefits

Posting Title: Vice President, Deputy General Counsel Employment Type: Full‑time Salary Range: $230,977.00‑$288,722.00 222 West Adams Street, Suite 2150, Chicago, IL 60606, USA About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client‑friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You'll Contribute: The Vice President, Deputy General Counsel leads, manages and directs a Legal and Regulatory Compliance team with the ultimate goal of achieving company‑wide strategic goals and business objectives. The Vice President, Deputy General Counsel acts as an advisor, coach and mentor to the team and carries out their duties and responsibilities in a manner that is consistent with EquiTrust's Company Values of Integrity, Leadership, Accountability, Teamwork and Passion. As a senior leader within the organization, the Vice President, Deputy General Counsel works collaboratively across all departments to put plans, initiatives, processes and systems in place to accomplish organizational objectives. The Deputy General Counsel provides leadership and direction across the legal and compliance function, and works collaboratively across the Company to provide legal support to Administration, Sales and Marketing, Product Development, Information Technology, Information Security and on agent/consumer matters. This manager builds lines of communication with the business units to align market strategy, understand business goals, recognize potential impacts associated with legal advice, resolve external disputes and prevent lawsuit occurrence. The Deputy General Counsel manages complaint resolution, internal investigations, and necessary regulatory reporting obligations. This position oversees litigation, including recommendations of outside counsel selection, settlement negotiation, and working with the corporate insurance carrier on covered claims. The Deputy General Counsel shall also act as the Company's appointed Privacy Officer. The individual assists Chief Legal Officer with the strategy and execution, and provides legal support to the business units on expansion of product and distribution channels. What You'll Do: Lead a team of Legal and Regulatory Compliance professionals, including but not limited to the following activities: makes recommendations and decisions for hiring, termination, promotion and transfers, assessing and completing performance appraisals, responsibility/workload allocations and task completion, employee engagement, succession planning and talent development, problem identification and resolution and other day‑to‑day people management and leadership responsibilities. Partner with all departments to ensure strategic, operational and customer service objectives are aligned with Legal and Regulatory Compliance goals. Identify and lead high‑level problem resolution in a manner that is consistent with company values. Assist Chief Legal Officer and Company leadership with strategy and execution, as well as providing legal support related to growth and diversification of product and distribution channels. Manage litigation, including recommendations on selection of outside counsel, management of outside counsel and assisting with discovery. Oversee market conduct examinations, serving as the liaison between EquiTrust and regulators. Manage the complaint process, assign complaints to specific compliance personnel for investigation and response, handle more complex complaints directly, recommend changes to complaint handling procedures and serve on the Company's complaint committee. Provide legal advice to administration, claims, sales and marketing areas of the Company regarding death claim payments, trust agreements, ownership changes, and beneficiary changes; respond to legal questions from operating areas which require legal expertise, and assist other departments with research and drafting policyholder correspondence. Lead the company's Special Investigation Unit and complete fraud investigations, filing information with appropriate state regulatory agencies as warranted. Act as Company's Privacy Officer for compliance with information and privacy related regulations and associated compliance procedures. Participate in the development of new annuity and life insurance products by reviewing contract language and researching legal and regulatory requirements. Represent the Company at industry conferences and trade association meetings. Support the Legal and Regulatory Compliance team and/or other departments on an as‑needed basis. Willingly take on additional responsibilities as requested in order to accomplish department and Company objectives. Actively participate and contribute to the goals and objectives of the Company by working collaboratively and fostering a positive and inclusive work environment. What You'll Bring: Education: Juris Doctor required. Experience: Minimum 15 years of legal experience required. Minimum 10 years of experience in the insurance or financial services industry required. Minimum 2 years of managerial experience required. Legal experience consisting of a combination of both law firm and/or regulatory experience (governmental) preferred. 15 years of life and annuity experience preferred. License to practice law in either Iowa or Illinois and good standing required. Knowledge, Skills, and Abilities: Knowledge and experience in interpreting contracting‑related legal terms. Strong written and verbal communication skills, including verbal and non‑verbal negotiation skills. Strong organizational skills and attention to detail. Ability to conduct legal and non‑legal research and subsequently analyze and summarize findings in a manner that is concise and clear to business partners from various departments. Ability to multi‑task and meet time‑sensitive deadlines without sacrificing work product. Intermediate working knowledge of Microsoft Office, including Word, Excel, and Power Point. Where You'll Work: Chicago, IL or West Des Moines, IA Office Location: Mostly Off‑Site Expected Travel: Occasional travel (5 - 10% of the time) Compensation and Pay Philosophy: The pay range for this role is $230,977.00‑$288,722.00. This reflects the expected compensation for the position at the time of posting. The final offer will be based on factors such as the candidate's experience, qualifications, geographic location, and internal equity, and may be higher or lower than the posted range. The pay range is subject to change in the future in accordance with applicable laws. EquiTrust is committed to fair and competitive compensation that considers individual and organizational needs. Total Rewards: In addition to base pay, eligible employees may receive an annual discretionary incentive bonus and access to a competitive benefits package including: 401(k) with Company Match Paid time off: Vacation, Sick, Holiday, and more Paid Parental Leave for both Mothers and Fathers Hybrid/Remote Work Options Early Friday Closure EquiTrust is an Equal Opportunity Employer and participates in the U.S. Federal E‑Verify program. Applicants have rights under federal and state employment laws. To learn more, visit EquiTrust Careers. EquiTrust is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

Dovetail + Co is a creative, full-service dynamic hotel company headquartered in New York City with assets from Hawaii to Bermuda. Founded in 2018, we currently own interests in and/ or manage six hotels, 850 hotel rooms and 16 bars and restaurants. We strive to be best-in-class and vertically integrated, managing all aspects of hotel investment, development, creative, and operations to exceed all stakeholders' expectations. Our culture is entrepreneurial, team-based and results-oriented. We believe that empowered enthusiastic people who are aligned in spirit and vision create extraordinary results. This is an exciting opportunity to join our growing team, lead our unique collection of independent hotels and resorts, and help us build into the next phase of growth at Dovetail. For more information, visit ********************* Position Overview Dovetail is seeking a dynamic, experienced, and hands-on hotel professional to become an integral part of the team to have direct oversight over the two New York hotels that we directly manage (Urban Cowboy Lodge and Now Now NoHo) as well as support the hotels that we co-manage with our third party managers (Cambridge Beaches Resort & Spa, Wayfinder Newport, Wayfinder Bishop, & Wayfinder Waikiki). The position is intended to be holistic with responsibility that spans strategic to tactical with the ability to support and lead our on property general managers. The candidate will have had general manager experience with boutique hotels and food & beverage outlets. The candidate will report to Dovetail's CEO and work closely with the executive team to align operational goals with the overall business strategy, ensuring sustainable and profitable growth. Dovetail is based in NYC and this position should either be based in NYC or have the ability to commute to NYC on a regular basis. Position Responsibilities Operations Champion people first culture to elevate team member and guest experience Lead, mentor, and motivate General Managers and department heads, fostering a culture of teamwork, accountability, and continuous improvement Develop and audit operational SOPs Commercial Drive commercial strategy, aligning sales, marketing, and revenue goals fostering a high-performance culture Strengthen the hotel's brand positioning and reputation through targeted marketing and communication strategies Collaborate with marketing and programming teams to create immersive guest experiences and on-brand activations Financial Setup, develop, and monitor operational budgets and optimize financial performance and KPIs Initiate, implement, and analyze accounting procedures to include: labor forecasts, inventory procedures, financial forecasting, annual budgeting procedures, capital expenditures, payroll, and month-end analysis Support the development and execution of accounting SOPs for AR, AP, and month end closings alongside property GMs and corporate accounting resources Support asset management and investments with new acquisition underwriting & due diligence Qualifications 5+ years of experience as a General Manager Experience (and passion) for boutique independent hotels, resorts, and F&B Strong leadership and team management skills with a focus on performance and results. Strong interpersonal skills and the ability to build trust and credibility with internal and external stakeholders. Hands-on leader who's comfortable rolling up their sleeves while balancing strategic thinking Ability to thrive in a fast-paced, entrepreneurial environment with a focus on continuous improvement Experience working with property management systems (e.g., StaynTouch, Opera, Mews), POS (Toast) systems, and guest feedback tools (Revinate, Akia). Willingness and ability to travel. Benefits Salary and performance-based incentives commensurate with experience. Comprehensive health and wellness benefits with 401k matching program. Opportunities for professional development and career growth. Employee discounts and travel benefits. Please send your resume and property experience to ********************** with the subject “Dovetail + Co Corporate Director of Operations”. We are excited to hear from you!

CI & Major Marine Operations Manager Dallas The Operations Supervisor /Manager position oversees a team of Underwriting associates in support of our Marine underwriting team. The Operations Supervisor will collaborate with NA /Field Operations leadership and Marine Underwriting leadership to provide superior customer service, quality and workflow/process management. The role will include training/ development and management of a UAA team. The ideal candidate will have a working knowledge of Chubb Systems and Workflows/Processes. Position Responsibilities: People/Performance Management Oversee UAA/UA team to meet/exceed NA Operations performance metrics Develop UAA/UA Talent through oversight of training and development planning/execution/monitoring Collaborate with MA UW counterparts to assure mutual priorities are achieved Actively engage with direct reports to provide coaching on performance to develop UAA skills/competencies. Address performance issues promptly through the performance improvement process. Deliver regular, results driven feedback tied to performance goals/metrics. Maintain an open and collaborative engagement with staff that encourages diversity of thought Assure adoption of standardized UAA Role/Responsibilities and adherence to corporate workflows. Assure timely completion of performance reviews, goal setting and compensation administration Create and execute plans to retain high potential employees Process Management Assure team adherence and compliance with established processes/workflows and roles. Assure team adherence to underwriting/regulatory/Compliance guidelines, and quality goals. Review and communicate all process/workflow changes/enhancements and assure UAA/UA adoption. Review workflows and escalate any process improvement suggestions to Service Leader. Monitor and oversee workload capacity of each team member and allocate resources appropriately to meet business needs. Assure UAA/UA adoption of Corporate automation strategies Service Management Oversee process to assure all service delivery goals are met Act as point of contact for Marine Accounts business partners regarding operational process, service and people management Demonstrated familiarity /use of key metric tools to monitor and manage our service deliverables Assure active engagement with all business partners to assure service and quality results are maintained, and Workflow and Process and resources are effectively deployed. Financial Management Utilize CI/Major Ops/UW Reporting systems/tools to oversee business (Vision, CMR, Tracker, Clean Close) Oversee reporting on premium bookings for assigned departments Ensure timely transfer of eligible business to underwriting center to maximize branch resources Partner with CSSC to resolve collection/billing issues Oversee timely resolution of WC Bureau Crits to eliminate fines Education and Experience: Associates Degree or equivalent, 4-Year degree preferred Minimum of 5-7 years relevant insurance/supervisory experience Advanced PC Skills: Advanced knowledge of Microsoft suite with emphasis on Microsoft Outlook and Excel. Advanced internet navigation skills and working knowledge of all key operational workflow/process reporting tools. Excellent verbal and written communication skills. Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment. Demonstrated results orientation with ability to problem solve and provide solutions. Strong business acumen and critical thinking skills which lead to confident decision making Ability to learn quickly, prioritize work, and perform within time constraints. Ability to work independently within a team/group environment with ability to collaborate with others and influence peers/drive Operational priorities. Ability to manage remote staff Ability to adapt to fast paced environment Ability to lead /influence team to meet business priorities. I

The SVP, COO of Ryan Exchange is responsible for developing the vision, strategy, and capabilities needed to enable and support revenue growth, drive operational excellence, and mitigate risks across the enterprise. In this role, reporting to the RT Specialty President and working with the RT Specialty COO, she/he will be a thought leader and champion for the creation of this new opportunity and play an active role in the initiative's creation, growth, structure and governance. What will your job entail? Essential Functions: Strategy & Planning Support RT leadership in developing the strategy and a business plan needed to deliver outcomes for the Ryan Exchange while ensuring alignment with overall company goals and objectives. Establish investment priorities that consider financial and people constraints while balancing longer range enterprise goals with near-term Ryan Exchange start-up costs. Provide options and recommendations to Ryan Specialty and RT leaders, clearly expressing the trade-offs and optionality behind different strategies. Create and maintain the commercialization of the Ryan Exchange, defining the products most applicable, monetization, and success criteria. Help leadership evaluate the appropriate carriers, agents, and government bodies to onboard by escalating key questions and decisions. Develop execution roadmaps focused on driving growth and annual productivity improvements while reducing risk. Establish and maintain the AI and automation roadmap supporting both internal automation capabilities as well as digital external automation for our retail agents and carriers. Collaborate with other Ryan Specialty business units on the AI journey to ensure mutually beneficial progress. Establish regular business and operations reviews to monitor progress, address escalated issues, and make required trade-off decisions as needs change during the year. Operations: Establish the target business and operational objectives and model for the Ryan Exchange required to support growth, drive efficiency and manage risk. Design and lead all carrier (and other designated trading partners) interactions and onboarding to the Ryan Exchange while also including those that enable digitization and further integration of IT and operations. Develop and manage the onboarding process for carriers/markets to the Ryan Exchange. Liaise with Corporate functions such as Legal, BSS, IT, Cat Modeling, and Claims to keep the Ryan Exchange fully functional. Effectively manage external vendors to scope, cost, and delivery satisfaction. Ensure adequate BCDR plans are implemented to provide for continuity and resiliency of Ryan Exchange operations. Drive ongoing improvement planning and execution. Organization, Management, and Reporting Create, oversee and manage the Ryan Exchange cost center P&L. Establish service levels, metrics, and KPIs to measure performance and compliance with enterprise and Ryan Exchange standards and controls. Play an active role in the governance of Ryan Exchange working within the parameters of the firm's overall governance model. Deliver a positive customer service experience to all internal, external, current, and prospective customers and stakeholders. Education/Experience/Skills: Bachelor's degree with a minimum of 10 years of experience in a senior leadership role within insurance or insurance brokerage. Experience with and successful implementation of business transformation programs. Able to attract and retain talent as well as motivate in a collaborative but maturing operations environment. Demonstrated ability to effectively communicate interpersonally with individuals, groups, and C-suite as well as strong client and stakeholder management skills. Proven experience in establishing new business units from scratch where no prior framework or concept exists Experience in the insurance wholesale space, specifically understanding the commercial landscape and carrier needs. Decisive and persuasive with a bias for action. Proven initiative-taker, critical thinker, and strong communicator. Creative thinker who is always looking at macro changes in the industry and economy. Strong negotiation skills Strong written and oral communication skills. Background in managing operations and ability to lead effective change management. Collaborative and ability to manage opposing perspectives. Proficiency in Microsoft Excel. Strong conceptual skills. Ability to "stand up and be counted" with strength to push back. Able to lead and manage a highly talented team. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $200,000.00 - $250,000.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website ***************************** We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ************* The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Provides strategic leadership and oversight to teams managing core operational accounting functions including disbursements, agency compensation, internal control performance, account reconciliations, and monthly close activities. Serves as the primary leader for our Accounting System (Workday), ensuring robust support, governance, and optimization. Drive the accounting strategy and execution for enterprise-wide system implementations, partnering cross-functionally to ensure alignment with organizational goals. Direct the development, implementation, and continuous improvement of processes to enhance operational efficiency and financial transparency. Finally, select, develop, and evaluate personnel to ensure the efficient and effective operations of these functions. How does this role make an impact? * Oversees accounting activities ensuring compliance with regulations and adherence to Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and/or tax guidance. * Establishes and maintains a robust financial control environment to safeguard organizational assets and ensure data integrity. Ensures the delivery of accurate, timely reports to support internal decision-making and maintain regulatory compliance. * Oversees the preparation of financial statements, tax returns, and other regulatory filings. * Drives process improvements and oversees system implementations and enhancements to meet accounting requirements and/or streamline accounting workflows. * Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster. Do you have what we're looking for? * Typically requires 12+ years of relevant experience or a combination of related experience, education and training, including management experience. * CPA designation required. #LI-CORP Base Pay Range: $164,800-$226,600 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for both a Short-Term Incentive plan and a Long-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role Provides strategic leadership and oversight to teams managing core operational accounting functions including disbursements, agency compensation, internal control performance, account reconciliations, and monthly close activities. Serves as the primary leader for our Accounting System (Workday), ensuring robust support, governance, and optimization. Drive the accounting strategy and execution for enterprise-wide system implementations, partnering cross-functionally to ensure alignment with organizational goals. Direct the development, implementation, and continuous improvement of processes to enhance operational efficiency and financial transparency. Finally, select, develop, and evaluate personnel to ensure the efficient and effective operations of these functions.How does this role make an impact? Oversees accounting activities ensuring compliance with regulations and adherence to Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and/or tax guidance. Establishes and maintains a robust financial control environment to safeguard organizational assets and ensure data integrity. Ensures the delivery of accurate, timely reports to support internal decision-making and maintain regulatory compliance. Oversees the preparation of financial statements, tax returns, and other regulatory filings. Drives process improvements and oversees system implementations and enhancements to meet accounting requirements and/or streamline accounting workflows. Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster. Do you have what we're looking for? Typically requires 12+ years of relevant experience or a combination of related experience, education and training, including management experience. CPA designation required. #LI-CORP Base Pay Range: $164,800-$226,600 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for both a Short-Term Incentive plan and a Long-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we're bound by a common mission and purpose. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way . The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our Client Centric, Risk Centric and Technology Centric strategies Built to be resilient, Ascot offers clients leading financial security while delivering bespoke products and world class service - both pre- and post-claims. Ascot exists to solve for our clients' brightest tomorrow, through agility, collaboration, resilience, and discipline. Position Overview: The Vice President, Infrastructure Operations & Services provides guidance and leadership to the Infrastructure DevOps and DBA team. You will report into the Senior Vice President, Infrastructure Operations & Service and manage a team of direct reports that are responsible for DevOps and Databases across the group, as well as working alongside peers to support the US Infrastructure Operation. The role will be a mixture of strategically focused infrastructure and team organization, as well as hands-on technical work. You will also have hands-on technical knowledge, with the ability to step into all areas of infrastructure and assist the team with escalations. A working knowledge of Azure Cloud Computing is essential Secure by Design is an underlying principal at Ascot, so a solid understanding of the importance of IT security and the constant requirement to update and evolve protection is essential. As a senior member of the IT team, excellent communication skills are required, both with internal stakeholders and the wider business. Experience of writing both technical and business facing documentation would be a clear advantage. The ideal candidate will lead by example by providing exceptional customer service and foster a strong working relationship with internal IT teams and external service providers. They will manage the day-to-day activities and performance of the team. That should work to maintain strong working relationships with Departments ensuring clear communication of resource plans. As well as developing the team to enable them to reach their full potential. Responsibilities: Technical Leadership: Provide technical leadership for internally focused services and infrastructure. Procedure Development: Develop, maintain, and document procedures. Efficiency Optimization: Identify opportunities to drive greater efficiencies through automation and best practices. Problem Investigation: Investigate problems in systems, processes, and services, and contribute to the implementation of remedies and preventative measures. ITIL Best Practices: Apply ITIL best practices and understand product lifecycles. Technical Concept Explanation: Explain technical concepts and understand how to fit into the wider technical landscape. Resource Management: Overcome resource shortages through resource management techniques, reallocation, and informing senior management of any issues. Project Support: Provide support to project managers on resource management issues and processes. Compliance: Ensure risk, compliance, and audit requirements are met across the IT organization. Communication: Work with internal/external communications on IT, business, and industry messaging. Commitment to The Ascot Way: Embody The Ascot Way in daily interactions, fostering colleague engagement, collaboration, inclusivity, and accountability accountability Requirements: Experience: 10+ years of progressive technology leadership experience. Global Teams: Demonstrated success managing global teams and strategic vendor partnerships. Cloud Transformation: Experience with cloud transformation and modern Azure technologies. Organizational Management: Demonstrated track record managing across the organization, both IT and Business. Data-Driven Decision Making: Data-driven decision-making capabilities leveraging portfolio analytics. Operational Efficiency: Expertise in improving IT operational efficiency and service delivery. Communication Skills: Strong business acumen, with excellent verbal and written communication skills. Education: A bachelor's or master's degree in information systems, business administration, or a related field, or equivalent work experience. ***This position may be filled at a different level, depending on experience*** Compensation Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot's total compensation package for employees. Other rewards may include an annual cash bonus and other forms of discretionary compensation awarded by the Company. The annualized base pay range for this role is: $190,000 - $205,000. Company Benefits The Company provides a competitive benefits package that includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver) Retirement Benefits: Contributory Savings Plan (401k) #LI-Hybrid

Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make educated decisions on how to spend their medical funds. Ametros's team works closely with patients, insurers, employers, attorneys, brokers, medical providers, and Medicare to create a seamless experience for our clients. Our flagship product is revolutionizing the way funds from insurance claim settlements are administered after settlement. Ametros continues to innovate, bringing new solutions to the market with the goal of simplifying healthcare for our clients. We make managing medical funds safe, effortless, and cost effective for everyone. The Managing Director of Revenue Operations is a key leadership role responsible for overseeing and optimizing the processes, workforce management, systems, and strategies that drive the company's revenue growth with direct oversight of Inside Sales while supporting and working collaboratively with outside sales, stakeholders and marketing. This role is responsible for aligning inside sales, marketing, member success, and finance functions to ensure seamless revenue generation, increased case conversion, forecasting pipeline, and execution. The VP of Revenue Operations will play a strategic role in driving operational efficiency, improving scalability, and ensuring data-driven decision-making across the organization and specifically with Inside Sales execution. The Vice President of Revenue Operations is a key leadership role responsible for overseeing and optimizing the processes, workforce management, systems, and strategies that drive the company's revenue growth with direct oversight of Inside Sales while supporting and working collaboratively with outside sales, stakeholders and marketing. This role is responsible for aligning inside sales, marketing, member success, and finance functions to ensure seamless revenue generation, increased case conversion, forecasting pipeline, and execution. The VP of Revenue Operations will play a strategic role in driving operational efficiency, improving scalability, and ensuring data-driven decision-making across the organization and specifically with Inside Sales execution. What you will do Enhance processes, reporting and systems to support the sales operations, special programs and settlement solutions teams to drive their day-to-day productivity and create operational efficiencies. Develop and implement comprehensive revenue strategies in collaboration with outside sales, marketing, and finance teams to ensure consistent growth. Provide the right tools and resources to drive best outcomes. Maintain high levels of performance for sales operations metrics including call answer rate, call quality, Referral turnaround time, data accuracy to ensure optimum performance. Measure team productivity through reporting and scorecards. Oversee workloads and adjust resources accordingly based on new business, referral inventory and complex case/benefit review. Create a motivational environment to meet and exceed all targeted business objectives. Promote Sales incentives, contests and recognition driving additional revenue. Alert senior leadership of critical incidents that could impact our work or relationship with client clients. Oversee complex claims, issues with state/ federal benefits and referrals involving Trusts. Continuous learning to best support questions, overcoming settlement barriers, and any knowledge gaps. Assists with the day-to-day activities of the Sales Operations employees by planning work schedules to cover business hours, including weekends to meet business needs and quality metrics with phones calls, emails, work queues et. al. Review audit template, audit cadence and feedback loop for case handling improvement and team performance. Evaluate possibility of integrating Dynamics and Gong audits. Ensure alignment between sales, marketing, and customer success teams to optimize the entire customer lifecycle from lead generation to renewal and upsell. Collaborate with product, finance, and operations teams to streamline processes and ensure data integrity. Oversee and manage the day-to-day operations of the revenue operations team, including sales operations and special programs. Develop and maintain systems for tracking revenue performance and key KPIs. Continuously evaluate and improve processes to enhance efficiency, scalability, and revenue effectiveness. Oversee the implementation and optimization of CRM systems, sales enablement tools, marketing automation platforms, and other revenue-related technologies. Ensure that tools and technologies support a seamless and efficient revenue cycle. Lead, mentor, and develop the revenue operations team to ensure strong performance and professional growth. Evaluate inside sales Linked-In courses to improve our conversations. Foster a collaborative, high-performance culture that supports the company's goals. Identify opportunities for process improvement and automation in sales, marketing, and customer success operations. Implement strategies to streamline workflows and enhance the efficiency of revenue-generating functions. 30%-40% domestic travel is required. Skills and Abilities Proven track record of driving revenue growth and operational efficiency in a high-growth environment. Strong understanding of CRM systems, sales enablement tools, marketing automation, and data analytics platforms. Excellent leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work cross-functionally and influence at all levels of the organization. Education Qualifications Bachelor's Degree in Arts/Sciences (BA/BS) required Experience Qualifications 10+ years experience in revenue operations, sales operations, or a similar leadership role required Experience in insurance, claims, and or settlements preferred This is a Hybrid role with a 3 day a week in office requirement The estimated salary range for this position is $175,000USD to $195,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BB1 Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: Bonus based on performance The Vice President of Operations (VPO) will lead and oversee all day-to-day production, fulfillment, and operational functions across our screen printing and embroidery divisions. This executive will be responsible for ensuring operational excellence, profitability, quality, and efficiency across all facilities. The VPO will work closely with ownership to execute strategic growth initiatives, optimize workflow systems, and scale production capabilities while maintaining our commitment to craftsmanship, speed, and quality. Key Responsibilities Operational Leadership Oversee all production departments including Screen Printing, Embroidery, Heat Press, Finishing, Shipping, and Receiving. Establish and enforce KPIs for production efficiency, order turnaround time, cost control, and quality metrics. Lead weekly production and operations meetings with department heads to monitor performance, solve bottlenecks, and align goals. Develop and implement scalable SOPs (Standard Operating Procedures) for all stages of production and fulfillment. Ensure facility organization, safety compliance, and preventive maintenance schedules for all equipment. Strategic & Financial Oversight Collaborate with ownership to plan annual budgets, staffing, and capital expenditures. Identify operational inefficiencies and implement systems to reduce waste, overtime, and rework. Monitor production costs and margins by department; drive profitability through better planning and labor utilization. Partner with finance to forecast material usage, labor cost, and production overhead. Team Leadership & Development Recruit, train, and mentor production managers and supervisors to build a high-performing leadership bench. Promote a positive and accountable culture centered on teamwork, precision, and pride in workmanship. Conduct regular performance reviews, establish clear goals, and provide coaching for continuous improvement. Systems & Technology Lead the implementation and optimization of shop management software (e.g., Printavo, ShopWorks, DecoNetwork). Improve data tracking, production scheduling, and order accuracy through technology and automation. Collaborate with IT and design departments to streamline art approval, job ticketing, and production workflows. Quality, Customer Experience & Fulfillment Maintain the highest standards of product quality across all decoration methods. Work cross-functionally with the sales, art, and customer service teams to ensure on-time, accurate, and high-quality order delivery. Oversee all outbound logistics, shipping partners, and post-production inspection processes. Growth & Expansion Evaluate production capacity for new revenue streams such as DTF, sublimation, or promotional product integration. Contribute to facility layout planning and potential multi-location expansion. Support acquisitions and onboarding of new production teams or businesses into the operational framework. Qualifications 5+ years of experience in screen printing, embroidery, or apparel manufacturing operations, with 5+ years in a senior leadership role. Proven success leading multi-department production teams in a fast-paced, high-volume environment. Deep technical understanding of screen printing, embroidery, heat transfer, and finishing processes. Strong financial acumen with the ability to manage budgets, track KPIs, and optimize margins. Experience implementing ERP/MIS systems (Printavo, ShopWorks, etc.) and operational dashboards. Exceptional leadership, communication, and organizational skills. Lean manufacturing or Six Sigma experience is a plus. Performance Metrics Production throughput and on-time delivery rate Quality assurance metrics and rework percentage Labor and overhead cost efficiency Employee retention and training compliance Achievement of budgeted gross profit targets Compensation Competitive base salary Annual performance-based bonus Health, dental, and vision benefits Paid vacation and holidays Leadership equity potential after tenure

is intended to start January 2026. The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California and future increases will be based on the pay band for the city and state you reside in. Work Culture: GCHP strives to create an inclusive, highly collaborative work culture where our people are empowered to grow and thrive. This philosophy enables us to create the health plan of the future and do our best work - Together. GCHP promotes a flexible work environment. Employees may work from a home location or in the GCHP office for all or part of their regular workweek (see disclaimer). GCHP's focuses on 5 Core Values in the workplace: • Integrity • Accountability • Collaboration • Trust • Respect Disclaimers: • Flexible work schedule is based on job duties, department, organization, or business need. • Gold Coast Health Plan will not sponsor applicants for work visas. POSITION SUMMARY The Director, Operations, in collaboration with the Chief Operating Officer and colleagues, is responsible for the strategic direction and management of daily operations for Oversight, PDRs, Payment Integrity (PI), Joint Operations Meetings (JOMs), JQRs, Regulatory Reporting, and the management of various outsourced services, including but not limited to, mail room processing and recoveries. The successful candidate will assist in implementing the organization's strategic goals, by directing the implementation of new programs and systems, developing, and maintaining policies and procedures and ensuring regulatory/contractual compliance. This position plays a key leadership role, interacting with all levels of Gold Coast Health Plan (GCHP) staff and external stakeholders, including the Ventura County Medi-Cal Managed Care Commission, executive staff, members, providers, network management, legal counsel, State and Federal representatives and representatives of other agencies. Distinguishing Characteristics: Responsible for overall policy development, program planning, fiscal management, administration, and operation of assigned Plan functions, programs, and activities. The Director of Operations is responsible for accomplishing goals and objectives and for ensuring that the area served is provided with desired and mandated services in an efficient and effective manner. Amount of Travel Required: 30% Work Schedule: Work protracted and irregular hours and evening meetings or work unusual hours for meeting attendance or participation in specific projects or programs. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS Job Function & Responsibilities • Responsible for strategic direction and daily management of key operations areas - Vendor Management, Encounter Processing, Recoveries, Payment integrity, and ensures the development and management of performance measurement, management controls, critical success factors and key performance indicators. • Vendor Management is a key responsibility of this position. The candidate will be expected to become familiar with all aspects of the outsourcing contracts and manage the GCHP vendor partners ensuring that all operational functions are managed in accordance with contract terms, regulatory requirements, and industry standards. • Establish and ensure adherence to Medi-Cal, Medicare, DSNP and GCHP policies and procedures for all functional areas of responsibility. • Work with the Executive Leader to develop plans for systems and staffing to meet current and future programs, requirements, and initiatives. • Reviews plans and budgets of assigned departments monthly and as part of the annual planning process. • Facilitate data-driven decision making across operational areas that leads to meaningful actions. • Implement new initiatives and resolve problems that cross multiple departments by forming ad-hoc workgroups and assessing intangible variables, automated processes, manual workflows, and impact to providers and members. • Work closely with staff, vendors, and peers to set goals, clearly define operations, and develop appropriate performance standards, metrics and reporting tools. • Oversee the integration of operational departments to maximize the effective use of all resources towards meeting established goals, compliance and quality requirements, and policies and procedures. • Develops and maintains policies and procedures to meet goals and ensure regulatory/contractual compliance; collaborates in managing regulatory audits and inquiries. • Serves as the agency authority on Operations Oversight, Operational Analytics and/or Joint Operating Meetings • Develop and direct supervisory development and training, including continuous improvement of knowledge and skill levels of all assigned staff • Collaborate with internal and external customers and stakeholders to resolve issues and enhance relationships. Ensures the organization and its mission, programs, products and services are consistently presented in a strong, positive image. POSITION QUALIFICATIONS SKILLS & ABILITIES Education: • Bachelor's degree (four-year college or technical school) Preferred, Field of Study: Business, Health Care or Public Administration or Equivalent Work Experience • Previous experience dealing with Government programs, both Medicaid and Medicare. Knowledge of Managed Care, particularly Medi-Cal, Medicare and DSNP, is desired: or Work Equivalent Experience: At least 7 (seven) years of experience in Operations Management Computer Skills: Advanced computer skills included in MS Office products. Certifications & Licenses: A valid and current Driver's License, Auto Insurance, and professional licensure(s) Other Requirements: • Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the health care industry. • Communicate effectively in writing, orally, and with others to convey information, in a manner consistent with job functions. Competency Statements • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. • Management Skills - Ability to organize and direct oneself and effectively supervise others. • Business Acumen - Ability to grasp and understand business concepts and issues. • Decision Making - Ability to make critical decisions while following company procedures. • Presentation Skills - Ability to effectively present information publicly. • Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

The Director of Investment Operations is a strategic leadership role responsible for managing and enhancing investment operations, reporting, compliance, and policy governance. This position serves as a key liaison across internal departments, external stakeholders, and regulatory bodies. The role oversees all aspects of investment operations, from daily reporting and audits to strategic initiatives including financial modeling, regulatory monitoring, and process improvement aligned with Sarbanes-Oxley (SOX) and disaster recovery standards. Key Responsibilities: Operational Leadership & Compliance Lead the execution of investment reporting functions related to risk and compliance management of investment holdings. Oversee daily operational reporting including trades, unsettled transactions, pricing, unrealized gains/losses, watchlists, and performance monitoring. Maintain and ensure compliance with investment policies, guidelines, and investment management agreements. Coordinate front and middle office procedures in alignment with SOX and disaster recovery protocols. Oversee Know Your Customer (KYC) operations, state deposit management, and collateral operations including those for FHLB. Supervise subscription agreements, alternative fund documentation, and other administrative support related to CMLs and derivatives. Regulatory and Audit Management Lead internal and external audits (STAT & GAAP), regulatory requests (SEC and State DOIs), state exams, and SOX responsibilities. Monitor pronouncements and regulatory changes issued by the National Association of Insurance Commissioners (NAIC) and ensure compliance. Coordinate private placement documentation, private letter rulings, and investment-related legal transfers. Strategic Analysis & Forecasting Lead financial forecasting, investment modeling, and scenario analysis to support strategic decision-making. Serve as primary contact for all investment data requests, internal and external. Provide insights to support investment policy adherence and performance evaluations. Stakeholder Coordination Serve as the central point of contact for investment operations-related queries and issue resolution. Coordinate and deliver data for Board and Investment & Finance (I&F) presentations, and support departments such as Actuarial, Accounting, Treasury, Financial Planning, and external consultants. Facilitate valuation processes and portfolio pricing with vendors and third-party systems including Bloomberg, BlackRock Solutions (BRS), and custodians. Process Improvement Drive continuous improvement by updating operational procedures and documentation. Maintain the Master Contact List and ensure consistency in communications and system access across all stakeholders. Qualifications: Bachelor's degree in Accounting, Finance, or Business is required; Master's degree preferred. 7-10 years of progressive experience in investment operations, with a strong focus on risk and performance reporting. Experience in managing teams and cross-functional initiatives. Strong understanding of STAT and GAAP accounting principles, SOX compliance, and regulatory frameworks including NAIC, SEC, and State DOI. Proficiency in investment systems and tools such as Bloomberg, BRS, and performance analytics platforms. Exceptional analytical, communication, and organizational skills. Ability to work effectively in a fast-paced, dynamic environment with multiple priorities. Pay Range: $99,100.00 - $140,000.00 Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Springfield, IL;remote Horace Mann We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. ********************************************************* keywords: summary,job description,leadership,operations,continuous improvement,coordinate,analysis,audit,education & experience,skills Finance & Planning $99,100.00 - $140,000.00 Overview: The Director of Investment Operations is a strategic leadership role responsible for managing and enhancing investment operations, reporting, compliance, and policy governance. This position serves as a key liaison across internal departments, external stakeholders, and regulatory bodies. The role oversees all aspects of investment operations, from daily reporting and audits to strategic initiatives including financial modeling, regulatory monitoring, and process improvement aligned with Sarbanes-Oxley (SOX) and disaster recovery standards. Entity of type com.vizirecruiter.common.domain.model.Label with id: 4119 Entity of type com.vizirecruiter.common.domain.model.Label with id: 8409 Responsibilities: Operational Leadership & Compliance * Lead the execution of investment reporting functions related to risk and compliance management of investment holdings. * Oversee daily operational reporting including trades, unsettled transactions, pricing, unrealized gains/losses, watchlists, and performance monitoring. * Maintain and ensure compliance with investment policies, guidelines, and investment management agreements. * Coordinate front and middle office procedures in alignment with SOX and disaster recovery protocols. * Oversee Know Your Customer (KYC) operations, state deposit management, and collateral operations including those for FHLB. * Supervise subscription agreements, alternative fund documentation, and other administrative support related to CMLs and derivatives. Regulatory and Audit Management * Lead internal and external audits (STAT & GAAP), regulatory requests (SEC and State DOIs), state exams, and SOX responsibilities. * Monitor pronouncements and regulatory changes issued by the National Association of Insurance Commissioners (NAIC) and ensure compliance. * Coordinate private placement documentation, private letter rulings, and investment-related legal transfers. Strategic Analysis & Forecasting * Lead financial forecasting, investment modeling, and scenario analysis to support strategic decision-making. * Serve as primary contact for all investment data requests, internal and external. * Provide insights to support investment policy adherence and performance evaluations. Stakeholder Coordination * Serve as the central point of contact for investment operations-related queries and issue resolution. * Coordinate and deliver data for Board and Investment & Finance (I&F) presentations, and support departments such as Actuarial, Accounting, Treasury, Financial Planning, and external consultants. * Facilitate valuation processes and portfolio pricing with vendors and third-party systems including Bloomberg, BlackRock Solutions (BRS), and custodians. Process Improvement * Drive continuous improvement by updating operational procedures and documentation. * Maintain the Master Contact List and ensure consistency in communications and system access across all stakeholders. Entity of type com.vizirecruiter.common.domain.model.Label with id: 295 Entity of type com.vizirecruiter.common.domain.model.Label with id: 345 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1277 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1328 Entity of type com.vizirecruiter.common.domain.model.Label with id: 510 Entity of type com.vizirecruiter.common.domain.model.Label with id: 261 Requirements: * Bachelor's degree in Accounting, Finance, or Business is required; Master's degree preferred. * 7-10 years of progressive experience in investment operations, with a strong focus on risk and performance reporting. * Experience in managing teams and cross-functional initiatives. * Strong understanding of STAT and GAAP accounting principles, SOX compliance, and regulatory frameworks including NAIC, SEC, and State DOI. * Proficiency in investment systems and tools such as Bloomberg, BRS, and performance analytics platforms. * Exceptional analytical, communication, and organizational skills. * Ability to work effectively in a fast-paced, dynamic environment with multiple priorities. Pay Range: * $99,100.00 - $140,000.00 Salary is commensurate to experience, location, etc. Entity of type com.vizirecruiter.common.domain.model.Label with id: 3102 Entity of type com.vizirecruiter.common.domain.model.Label with id: 1143

We are seeking a dynamic and results-driven Head of Operations to lead and oversee the day-to-day operations of our organization. The ideal candidate will be responsible for driving operational excellence, optimizing processes, and ensuring the seamless execution of business strategies. As a key member of the leadership team, the Head of Operations will play a critical role in shaping our revenue growth, order fulfillment, procurement, and supply chain management, fostering a culture of innovation, and delivering exceptional value to our customers and stakeholders. Key Responsibilities: Strategic Leadership Develop and implement operational strategies aligned with the company's overall goals and objectives. Collaborate with the leadership team to define long-term business plans and growth initiatives. Identify opportunities for innovation and continuous improvement across all operational functions, including procurement and supply chain. Operational Excellence Oversee the company's core operations, including warehouse/order fulfillment, accounts receivable/accounts payable, supply chain, procurement, production, and partner with customer experience/service. Establish and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness across procurement and supply chain activities. Ensure compliance with industry regulations, company policies, and quality standards. Procurement and Supply Chain Management Develop and execute procurement strategies to ensure cost-effective sourcing of materials and services. Build and maintain strong relationships with suppliers and vendors to optimize supply chain performance. Monitor inventory levels, demand forecasting, and supplier performance to ensure timely delivery and minimize disruptions. Implement best practices in supply chain management to enhance efficiency, reduce costs, and improve overall operational effectiveness. Team Leadership Build, mentor, and lead a high-performing operations team, fostering a culture of accountability and collaboration. Provide guidance and support to department heads, ensuring alignment with organizational priorities. Promote professional development and succession planning within the operations team. Process Optimization Analyze and streamline workflows to improve productivity, reduce costs, and enhance customer satisfaction. Implement best practices and leverage technology to drive operational efficiency across procurement and supply chain functions. Manage budgets, resources, and timelines to ensure the successful execution of projects. Risk Management Identify and mitigate operational risks to safeguard the company's assets and reputation. Develop contingency plans to address potential disruptions in procurement and supply chain operations and ensure business continuity. Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field (MBA preferred). 10+ years of progressive experience in operations management, with at least 5 years in a leadership role. Proven track record of driving operational success in a fast-paced, dynamic environment, including procurement and supply chain management. Core Competencies Strong strategic thinking and problem-solving skills. Exceptional leadership and team management abilities. Expertise in process improvement methodologies (e.g., Lean, Six Sigma). In-depth knowledge of procurement and supply chain best practices. Excellent communication and interpersonal skills. Financial acumen and experience managing budgets and resources. Proficiency in operational tools and technologies, including supply chain management software.

This role is a hybrid of Chief of Staff and operational leadership, supporting the U.S. Cyber & Technology Practice Leader in executing strategic priorities, managing practice operations, and driving cross-functional alignment. The position requires a strategic thinker with strong organizational skills and the ability to manage complex initiatives across multiple stakeholders. Focus would be around organizing and/pr executing on ideas, projects, people, time, and resources. Key Responsibilities: * Support the development and execution of and strategic direction of U.S. Cyber & Technology Practice by working with leaders to develop plans and strategies to ensure best in class client experience, operational effectiveness, and practice growth. * Collaborate with product, claims, risk consulting, analytics, and Series leaders to implement key initiatives developed specifically within these area * Co-manage logistics and operations of the practice in alignment with overall enterprise-wide business plans * Coordinate leadership team meetings and communication cadence. * Partner with Marketing & Communications to refine and articulate practice messaging, branding and communication * Monitor and report on financial, strategic, and operational performance for agreed upon Practice and operational initiatives * Ensure balanced time allocation for the Practice Leader across stakeholder groups. * Identify operational gaps with both the Center and Series and propose solutions to enhance efficiency and impact.