Work From Home Osceola, AR jobs

Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What We're Looking For Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

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Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Contribute across a range of projects based on your skills, interests, and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment. Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another. Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards. Nice to Have Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines. Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing. Curiosity about AI systems, machine learning, or creative technology tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth. What We Offer: Full-time virtual career, offering the flexibility to work remotely. Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package: medical, dental, prescription coverage. Exceptional training with experienced agents and managers. Leads provided: no calling family or friends, no cold calls. Flexible hours: a fulltime career, but you choose when you work. Opportunities for advancement and recognition. Dynamic Team Environment: a thriving virtual workplace atmosphere. Comprehensive training and ongoing support. Qualities We Value: Openness to learn and be coached. Outgoing, friendly, positive, and approachable personality. A strong desire to help others to provide valuable advice and services. Effective communication skills: your ability to connect is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license. Basic computer literacy is essential. Must reside in North America. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

Description: The Field Service Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed. WHAT YOU'LL DO Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision. Use hand tools, air tools, precision measuring tools, instruments and laptops. Understand basic manuals, schematics, and parts books and installation instructions. Maintain basic working knowledge of engine and compressor systems. Troubleshoot systems for errors. Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment Complete assigned jobs and task to meet flat rate times and re-do metric. Work safely and follow all Riggs safety policies and procedures. Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely. Follow contamination control and HAZMAT rules and regulations Other duties as assigned. Requirements: WHAT YOU'LL NEED High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. This position requires the ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and the ability to compute rate, ratio, and percentages. Ability to calculate figures and amounts such as percentages, area, circumference, and volume as required. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and the ability to deal with problems involving concrete variables in standardized situations. Knowledge of Database software; Internet software; and Order processing systems. Clean driving record for field assignment Must be at least 21 to be assigned and operate field vehicle May be required to complete DOT physical May require MSHA certification Flexibility to work various schedules IMPORTANT INFORMATION The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration. enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 95%. This is a remote work position. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA/Hourly/Non-exempt Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Who we are At Compass we partner with businesses to determine their needs and provide customized customer care solutions Our mission as a boutique customer contact center is simple consistently deliver experiences that enhance the customers loyalty and to grow the business We foster an environment that encourages positivity personal growth team work and opportunities for advancement Visit compassexperiencelabscom to learn more Human Resources Manager We have an immediate need for an HR Manager to join our growing team This role will assist in all areas of HR management and development Responsibilities Assist in the development and implementation of Compass people policies and procedures comp and benefits to employee relations to performance management and beyond Process monthly and annual compliance reports and submit where necessary Partnering with operations to coach leaders on people issues such as employee relations corrective action compliance issues and terminations Leads HR related research projects such as comp studies compliance audits etc Respond to inquiries from employees and company leaders and troubleshoot and resolve complex andor sensitive matters Handle employee requests for leaves Assist with benefits administration Conduct the full offboarding process Other duties as assigned Requirements and Characteristics Proficient computer skills to include Google Suite and preferably Microsoft Word Power Point and Excel Previous start up experience in an HR Management role preferred Strong organizational skills and attention to detail Ability to function independently in a fast paced environment Thorough working knowledge of PH HR best practices payroll processing experience a plus Ability to interface effectively with a diverse remote workforce Professional and customer oriented demeanor Education andor Experience 5 years of HR experience with at least 1 year in the role Must have BPO experience Excellent communication skills Comprehensive knowledge of Philippine Labor Law Thorough working knowledge of HR best practices payroll processing experience a plus Proficient computer skills to include Google Suite and preferably Microsoft Word Power Point and Excel Strong organizational skills and attention to detail Ability to function independently in a fast paced environment Ability to interface effectively with a diverse remote workforce Professional and customer oriented demeanor Availability Full Time 40 hrsweek Work from home with flexibility to work onsite when needed Monday Friday business hours 9am 5pm EST Applicants must have strong internet connection to support systems

Advisor I, Program Mental Health Supervisor Title: Senior Advisor, Mental Health Employee Type: Full-time Regular-Hybrid Division: Head Start Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world's hardest-to-reach places over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you're creating positive, irreversible change for children, and the future we all share. The Role The Advisor I, Program Mental Health is responsible for overseeing the mental health content area of the Save the Children Tennessee Head Start program and works closely with the Tennessee Head Start Program Director, as well as content area management team members. The Advisor I, Program Mental Health supports a program wide-culture that promotes children's mental health, social and emotional well-being, safety of children and staff, and overall health. The Advisor I, Program Mental Health ensures implementation of the mental and behavioral health program services. The mental health content area is an integral part of the larger system of services provided by Head Start/Early Head Start programs and plays an important part in supporting the overarching goals of the program. This position is responsible for ensuring that mental health services are implemented with fidelity in accordance with Head Start regulations, as well as other State and federal requirements including those associated with the American Disabilities Act (ADA). The Advisor I, Program Mental Health promotes positive outcomes for young children by helping staff to develop the attitudes and skills necessary to effectively support the social and emotional development of the young children in their care. This includes strengthening the program's ability to create nurturing environments that foster mental wellness among children, families and staff. As a frontline representative of Save the Children, you are required to ensure the safety and security of children and families that you come in contact with and adhere to the agency's values of Accountability, Ambition, Collaboration, Creativity and Integrity. As a Save the Children employee who will come into contact with children on a routine basis, you are expected to prevent child abuse in every situation by striving, through mental awareness, good practice and training to minimize risk to children. You must take positive steps to protect children who may be a subject of concern and report, respond to any instance of child abuse, and promote training and awareness around all child-safeguarding obligations. What You'll Be Doing (Essential Duties) • Under the supervision of the Senior Advisor, Mental Health and in conjunction with Head Start Program Director, implements mental health program policies and procedures and provides support to staff working with children and families to implement the highest quality service delivery. • Visits each site and classrooms on a regular basis (4-6 hours per month per site) to conduct classroom and individual child observations, provide training and technical assistance, coaching and mentoring, and build staff capacity by working directly with Head Start/EHS staff, parents, and community partners to ensure high quality service delivery. • Meets with center staff following classroom observations to discuss strengths and recommendations for classroom management and a physical and cultural environment that promotes mental health and trauma-informed care, along with providing mindfulness strategies for all staff. Job Description • Facilitates the individual behavior support process ensuring compliance with the Behavior Guidance Policy. Ensures all required reports are completed and supporting documentation has been acquired. • Ensures psychological diagnostic evaluations occur for children when needed. Perform the evaluation as appropriate or make referral to the public school system or other community agency for testing and evaluation. • Facilitates training for staff in the program related to the implementation of developmental and social-emotional screening and disabilities and infant, child, and adult behavioral health and family dynamics. Provides information and resources to grow the knowledge base of families and staff. • Provides parent training and individual consultation to support children's development and social-emotional growth. • Coordinates with program director and other managers/specialists to develop pre-service and on-going in-service training to ensure implementation of high quality services. • Continues to build and enhance the network of mental health service providers for low-income families in the program. • Develops and implements quality assurance activities including database monitoring, on-site visitations/observations, program reviews, consultation, and follow-up. • Supports and participates in the Health and Family Services Advisory Committees which include professionals and volunteers from the community. • Assists in the general administration of the Head Start program by participating in the ongoing program evaluation and planning process and assisting in the annual assessment process. • Participates and/or encourages local staff's participation on inter-agency coordination councils, child and adolescent service system program teams, and care coordination councils and individual systems of care wrap-around teams. • Participates and supports parents and staff as needed in IEP/1FSP meetings for participating children. • Maintains ongoing communication to ensure high quality service delivery with educational cooperatives, private providers, early intervention and behavioral health specialists, and supports partnerships with program staff and parents. • Performs other related duties as assigned. Required Qualifications • Minimum of Master's Degree and licensed in accordance with the state mental/behavioral health professional licensing agency. (Counseling, Social Work or Psychology) • Demonstrated experience providing mental and behavior health services. • Knowledge of Heat Start Program Performance Standards as well as health and nutrition services for infant, toddler and preschool programs. • Demonstrated knowledge of administration, basic fiscal accountability, and public relations skills. • Demonstrated experience developing consistent, stable and supportive relationships with young children. • Proven ability to exercise professional judgment and evaluation before making decisions. • Proven ability to establish and maintain effective working relationships with staff, children, parents, and outside agencies. • Demonstrated successful ability to communicate and collaborate with individuals and teams and at all levels, both internal and external • Proven successful problem solving and time management skills. • Professional proficiency in MS Office Suite • Professional proficiency in written and spoken English • Demonstrated commitment to fostering an environment of diversity, inclusion, and belonging Additional Requirements Physical Requirements related to essential functions: Ability to perform medium to heavy physical work exerting up to 50 pounds of force occasionally, up to 20 pounds frequently and up to 5-10 pounds constantly, performing such activities as sitting, crawling, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting and grasping. This also includes some duties that require repetitive action and motion skills, keyboarding and computer use. Clear pre-employment background check requirements, including local, state, and national criminal records check, sex offender registries, employment, and education verifications (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment. This position may require the incumbent to operate a motor vehicle to fulfill certain essential functions of the job. The incumbent should maintain a valid driver's license and remain in compliance with any Save the Children policies pertaining to the safe operation of motor vehicles. Current and former Head Start/Early Head Start parents will receive preference for employment vacancies for which they are qualified. About Us We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal: Paid time off: 10 days winter break and 5 days spring break, 5 personal days, 11 holidays plus 2 floating holidays per year. Health: Competitive health care, dental and vision coverage for you and your family. Employer paid short term disability and long-term disability benefits. Health Savings Accounts (HSA): Option to select HSA if enrolled into a High-Deductible Health Plan in which the company matches a portion of the contribution. Flexible Spending Accounts (FSA): Option to enroll in health care and dependent care options. Life: Agency paid life and accidental death and dismemberment benefits (AD&D). Family: Parental/adoption, fertility benefits Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees Retirement: Retirement savings plan with employer contributions (after one year) Wellness: Health benefits and support through Calm and company-hosted events Employee Assistance Program: Free and confidential assessments, short-term counseling, referrals, and follow-up services Learning & Growth: Access to internal and external learning & development opportunities and mentorships. Certification and tuition assistance. Click here to learn more about how Save the Children US will invest in you. Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all. If you require disability assistance with the application or recruitment process, please submit a request to *********************************.

Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Contribute across a range of projects based on your skills, interests, and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment. Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another. Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards. Nice to Have Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines. Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing. Curiosity about AI systems, machine learning, or creative technology tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Our client needs SAP CPI Integration experts to join them. Based in the Philippines, this is for a 12 month full time contract. * Start: ASAP * Full time * Freelance * Duration: 12 months (plus extension) * Language: English * 150-170 USD/per day For the Philippines, this would be fully remote from home for 5 days per week. The suitable experts will be required to handle Integration for both SAP using tools such as SAP CPI, and ideally, any experience or knowledge with Workday would be a massive advantage too. The suitable experts will be assisting with Global integration too and will need to be a fluent English speaker as well. If interested, please reply with your latest CV, rate and availability for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

The Costing and Pricing Accountant is responsible for determining pricing structures for new and existing customers, ensuring accurate cost analysis, and supporting financial decision-making related to product profitability. This position collaborates with Sales, Finance, Operations, and Supply Chain at Kagome Inc. and Kagome Foods, Inc. to develop competitive and financially sound pricing models that align with business goals. Additionally, this role is responsible for ensuring that all stakeholders in the costing workflow respond in a timely manner to meet pricing deadlines. DUTIES AND RESPONSIBILITIES % OF TIME JOB FUNCTIONS 1. 40% Pricing & Financial Analysis * Develop and maintain pricing models based on cost inputs, market conditions, and profitability targets. * Analyze cost structures, raw material expenses, labor, and overhead to determine accurate product pricing. * Support Sales in pricing negotiations by providing financial insights, margin analysis, and competitive benchmarking. * Conduct profitability assessments for new and existing customer contracts. * Regularly review and update pricing formulas to reflect changes in costs and business conditions. * Work closely with stakeholders to ensure timely responses in the pricing workflow, including Sales, R&D, Purchasing, and Operations. * Identify SKUs that require quarterly cost reviews and provide updated pricing to Sales in advance of the next quarter. 2. 40% Cost Accounting & Margin Analysis * Maintain and update standard costs for ingredients, packaging, and production processes. o Update oil standard costs quarterly if cost volatility necessitates o Roll costs of raw materials into finished goods as necessary to ensure finished goods cost is correct. o Prepare raw materials costs that will be used in preparing the next year's budget. * Maintain and update costs that will be used in preparing standard pricing sheets for customers. Standard costs may not be applicable when generating a price for a new product. * Maintain and update costs used in quarterly pricing for Conagra and other customers with unique pricing structures. o Ensure bills of material for pricing is correct. o Ensure toll factored into pricing is correct. o Ensure any unique nuances of a customer's price is taken into account (water, pallets, film for labels, rebates, brokerages, etc) o Ensure unique pricing requirements from customer's manufacturing agreement is adhered to. o Work with Oil & Materials Specialist to confirm contracted oil/commodity cost is commensurate with sales price for specific customers. § Review contracted receipts to ensure complete receipt of contracts § Review customer orders and shipments related to contracts to ensure proper relationship of commodity received to finished goods cases ordered and shipped. * Analyze production order reports to determine actual: o Waste factors of raw materials and update bills of material as necessary so excessive waste is factored into cost of product. o Throughput of product in production runs so proper throughput standard is used in computing labor and overhead components of standard cost. o Direct labor associated with production * Analyze manufacturing variance accounts monthly and prepare detailed reports for Finance and Operations. * Generate and distribute shop order analysis sheets to the VP of Operations following each production run, providing insights into actual performance vs. standard costs. Update routings with revised throughput or labor changes as necessary * Identify and analyze cost variances and provide recommendations to improve cost efficiency. * Prepare and present cost analysis reports to senior management. * Work with Operations and Supply Chain to optimize inventory cost management and material pricing. * Ensure new Item IDs are created for new ingredients and packaging (coordinating with R&D, Production Vision, and JustFood). * Support Accounts Payable in setting up new suppliers in JustFood after receiving credit information. 3. 20% Collaboration & Compliance * Work closely with Sales, Finance, and Operations to Provide cost information that enables pricing strategies to align with company objectives. * Ensure compliance with GAAP, company accounting policies, and financial reporting standards. * Assist with annual budgeting and forecasting related to pricing and cost structures. * Support internal and external audits by providing documentation related to cost accounting and pricing. * Potentially assist Kagome Foods, Inc. (KFI) as an Expeditor, working with suppliers to ensure all materials are available for production on time. * Assist in semiannual physical inventory __________________________ TOTAL 100% POSITION DIMENSIONS AND QUALIFICATIONS Internal Contacts: Sales, Operations, Finance, Supply Chain, and Production teams External Contacts: Customers, vendors, suppliers, and auditors Education Level and Focus: Bachelor's degree in accounting, Finance, or a related field. Preferred, CPA, CMA, or other relevant financial certification. Years and Type of Related Experience Required: 2-4 years in cost accounting, pricing analysis, or financial planning in a manufacturing or food industry environment. Strong understanding of standard costing, cost modeling, and margin analysis. Proficiency in ERP systems (e.g., JustFoods, SAP, or similar) and Excel (pivot tables, VLOOKUPs, financial modeling). SKILLS AND ABILITIES: Uphold Kagome's Values: Employee works well with others as a team and treats others with respect. Conducts self in a professional manner and exhibits the highest level of integrity. Maintains a positive attitude through good working relationships with our customers, visitors, and co-workers that emphasizes our commitment to good customer service. Attendance: Reliability and acceptable attendance are required. It is critical to be punctual and arrive on time for work and for meetings (if applicable). Productivity: Must consistently fulfill job responsibilities, knowing how to prioritize tasks and manage time effectively. If authorized to work remotely, must maintain the same levels of productivity and communication as they would in the office. Employee Retention: Build a culture employees and/or co-workers want to be a part of. Be helpful to others and work as a team toward company goals. Participate in an exceptional onboarding experience for new hires and ensure they have the necessary tools to succeed in their roles by welcoming and assisting them. Interpersonal and Communication: Excellent verbal and written communication skills to present financial insights. Ability to work cross-functionally and support pricing discussions with Sales and Finance. Technical and Analytical: Strong financial modeling and cost analysis abilities. Ability to identify cost-saving opportunities and improve pricing accuracy. Proficiency in data analysis, forecasting, and variance reporting. Administration and Operations: Organize job responsibilities to complete work on a timely basis. Physical Demands: Ability to sit and work in front of a computer terminal for long periods (may sit for approx. 7+ hours with 2 hour intervals being in a stationary sitting position). May lift up to 25 lbs. Work Environment: Office environment with low to moderate noise levels. May be required to go in to warehouse area with high noise levels, wet floors, forklift and pedestrian traffic, extreme hot/cold climate. This is a Safety Sensitive position. Special Equipment Used: Computer with emphasis on spreadsheet skills, copier, fax machine, 10-key, and typewriter Special Requirements: Willing to work overtime and weekends as requested.

Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Contribute across a range of projects based on your skills, interests, and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment. Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another. Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards. Nice to Have Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines. Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing. Curiosity about AI systems, machine learning, or creative technology tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Our client needs SAP HR PY and TM consultants to be based either in the Philippines for a 12-month contract + extension. * Start: ASAP * Full time * Freelance * Duration: 12 months (plus extension) * Language: English * 150-170 USD/per day This would be fully remote from home for 5 days per week. The suitable experts will be required to handle both implementation as well as support for Global projects in SAP HR PY and Time management and will need to also handle hands on configuration of both SAP HR PY and TM too. The project language is English, and our client is able to interview and offer immediately. If interested, please reply with your latest CV, rate and availability for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Expected duration 12 Jan-11 July 2026 Duties and Responsibilities The United Nations Resident Coordinator leads the UN County Team (UNCT) and represents the UN Secretary General in the Philippines. He is supported in discharge of his functions by the Resident Coordinator Office (RCO), which plays a central role in ensuring effective coordination and implementation of United Nations initiatives in the country. As part of its mandate, the RCO focuses on strategic planning, partnerships, and advocacy while leveraging data-driven insights and coordination mechanisms to advance the Sustainable Development Goals (SDGs). This internship offers a unique opportunity for young professionals to obtain first-hand work experience in a dynamic international team and to support the sustainable development agenda in the Philippines. The intern will support the United Nations Resident Coordinator's Office (UNRCO) with programmatic and data analysis, and in advancing the UN 2.0 vision and operations on data, innovation, foresight, and behavioural science; more specifically: Data Management and Analysis • Support the collection and analysis of relevant datasets to contribute to the overall Philippines 2024-2028 United Nations Sustainable Development Cooperation Framework (CF) and UN-RCO-facilitated reports, presentations, and decision-making tools. • Support standardization of datasets across UN agencies, including administrative, programmatic, and operational data handled and managed by each agency. Standardization includes cleaning, quality checks, and validation with involved agencies. • Support generating visualizations and dashboards to summarize key trends, predict outcomes, and support foresight-driven planning. • Support the monitoring and evaluation of ongoing programs using quantitative and qualitative data. Coordination Support • Assist in organizing hybrid and digitally enabled coordination meetings, workshops, and events related to the RCO's initiatives. • Support preparation and drafting of actionable documentations (minutes, summaries, and follow-up action points) from meetings. • Support stakeholder engagement by maintaining communication channels and tracking responses. Knowledge Management • Support preparation of briefing notes, background papers, and other materials for internal and external use, incorporating behavioural insights to inform strategic decisions. • Support documentation of best practices and lessons learned from RCO-led activities. • Support RCO in maintaining UN Philippines SharePoint with focus on continuous improvement of lists, folders, and files in the repository. The internship is a full-time, unpaid opportunity. Interns are required to work Monday through Friday, from 8:00 a.m. to 5:00 p.m., for a duration of 2 to 6 months. Qualifications/special skills This internship is open for Filipino citizens only. Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's degree or equivalent). Currently enrolled in or recently graduated from a degree program in public administration, diplomacy and international affairs, development studies, international relations, statistics, data science, or related fields. Working and foundational knowledge of data analysis tools like Excel is helpful; familiarity with Power BI, Tableau, or programming languages such as Python or R is a plus but not required. Strong organizational skills and attention to detail. Ability to work in a multicultural environment and adapt to team dynamics. Languages Excellent written and verbal communication skills. Additional Information The internship will last for two to six months, depending on the candidate's availability, beginning on a mutually agreed-upon date, tentatively in January 2026. The intern will be based in Mandaluyong City, Philippines. This is an in-person engagement. Remote work arrangements may be considered on an exceptional, day-by-day basis, depending on circumstances and the nature of tasks assigned. Due to the high volume applications received, ONLY successful candidates will be contacted for further consideration. Intern Specific text Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

Objective of the Job: Ensure the planning, development, implementation, communication, and maintenance of quality management systems, policies, documentation, data, customer-specific requirements, and activities are carried out to support company goals and objectives at the site level and within the Quality Teams, as assigned. Duties and Responsibilities: Understand and comply with Safety, Health, Environmental, and Quality programs, directives, and regulatory requirements within scope of responsibility. Administer aspects of the Quality Management System (QMS), including MSA studies, and determine quality improvement parameters by identifying relevant statistical methods. Perform supplier and internal compliance audits to assure conformance with company procedures and established standards, including production, laboratory, and support processes. Analyze data by completing hypothesis testing, normal distribution analysis, and process capability analysis as needed. Prepare reports and presentations by collecting, analyzing, and summarizing data, and making recommendations. Maintain professional and technical knowledge by attending educational workshops, reviewing publications, networking, benchmarking practices, participating in professional societies, and maintaining certifications. Brainstorm and create solutions for identified problems to ensure products meet quality standards. Analyze project plans to ensure task requirements are met by assigned personnel. Conduct QMS training as required. Contribute to team efforts by accomplishing related results as needed. Qualifications: Four-year technical degree and minimum of one year relevant work experience preferred; or at least two years of relevant industry work experience. Knowledge and understanding of quality management systems and auditing for ISO 9001, IATF 16949, ISO/IEC 17025, ISO 45001, ISO 14001, VDA, API, ABS, UL, etc. Good knowledge of manufacturing processes, operating measurement equipment, and process capability studies. Excellent written and oral communication skills; proficient in MS Office; ability to communicate effectively with all levels of staff and management. Strong attention to detail; excellent organizational skills with the ability to perform multiple tasks and achieve results within strict time frames. Capacity to work independently with minimal supervision (self-motivated once given direction/guidance). Knowledge of mini-mill processes, steel defect root causes, and downstream steel processing (stamping, forming, CTL, slitting, etc.) is a plus. Familiarity with site-specific quality management systems is a plus. Working Conditions and Physical Requirements: Position involves working in both office and mill environments, which may include extreme temperatures from hot to cold. May require long hours, weekend and holiday coverage, remote work, and travel to support routine responsibilities. Working Place: Osceola, Arkansas, United States Company : 2025 OCt 16th Virtual Fair - US Steel

RainFocus, one of the most innovative software companies, is in search of an exceptional Associate Solution Consultant. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the Role As a team member of the RainFocus Client Success organization, the Associate Solution Consultant is critical to driving post-sale client implementations at RainFocus. As a member of a team, the Associate Solution Consultant is responsible for working alongside Solution Consultants and Solution Architects to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset. We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers. Primary Responsibilities * Technical * Become an expert in RainFocus platform * Train client admins on the RainFocus tools and processes as necessary * Configure the RainFocus platform Analysis / Business AcumenWork with clients to identify business requirements Facilitate holistic system configuration Identify and mitigate risks to achieve implementation success Domain / Industry KnowledgeFollow best practices for implementing RainFocus products Consult with clients on new ideas and best practices CommunicationDocument requirements, solution designs and testing plans Provide regular updates on milestones and tasks to project managers Engage in regular touch points with internal and client teams Communicate issues and risks to project managers and leadership OrganizationBalance priorities across multiple assignments Thoroughly track tasks and complete all assignments on time Contribute to implementation tools, processes and templates Required Qualifications * Has software implementation experience (less than 3 years) * Solutions delivery through platform configuration, not custom development. * Ability to think strategically to ensure solution supports business goals * Ability to work independently, problem-solve, improvise * Perform consistently under pressure * Great communication skills, both written and verbal * Team players only * Must be able to travel domestically or internationally up to 20% Preferred Qualifications * Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations. * Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing. * Proven track record in delivering innovative and creative solutions * Experience with HTML, CSS, SQL, JSON Personal Characteristics * The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include: * Ability to creatively solve complex problems * Friendly and outgoing, but assertive when necessary * Willing to go the extra mile in support of reasonable client requests * Team-player with a service-oriented mindset * Self-motivated, thrives in fast-paced environments * Proactive, relentless learner * Excited by and eager to take on new challenges and opportunities * Strong communicator with ability to be self-guided * Embraces change Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Contribute across a range of projects based on your skills, interests, and experience. What We're Looking For Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment. Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another. Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards. Nice to Have Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines. Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing. Curiosity about AI systems, machine learning, or creative technology tools. Pay & Logistics Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses: Additional pay available based on project performance. Type: Freelance/1099 contract - not an internship. Location: 100% remote Schedule: Flexible hours - you choose when and how much to work. Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions. This is where you and your skills come in. We're currently looking for: Technical Onboarding Advisor A Technical Onboarding Advisor is responsible for assisting newly signed up customers in configuring basic account and phone system setup. A Technical Onboarding Advisor demonstrates expertise and proficiency in most of the skill sets utilized within the Contact Center. He/she adheres to schedules, guidelines, and requirements in accordance with the Company's set policies and procedures. * Receives transferred calls of newly signed up customers from Sales. * Sets expectations that the transaction is not a User Training but a basic account set up only. * Walks the customer through the Express Set Up, and probes for other basic account set up needs. * Configures basic user setup, such as Call Forwarding, Notifications, Greetings, etc. * Educates customers on VOIP readiness: Sends and ensures the use of the Network Configuration Checklist. * Provisions and sets up RC-supported desk phones . * Introduces new applications such as Desk Phones, Mobile App, Desktop App RC Meetings, and Glip by RC. * Positions the value of Implementation, and encourages customers to show up on their scheduled Implementation Appointments. * Confirms and/or schedules Implementation Appointments. * Walks customers through the Community Website and assists them with the sign up process. * Updates the Implementation Status, and documents the call in SFDC. * Ensures resolution and customer satisfaction, and gains agreement with the customer to close the case. To succeed in this role you must have experience in: * Must have 2-3 years solid experience in Technical Support * Must have strong client management skills as the Implementation Advisor will work with cross-functional departments to ensure the customer or partner's thorough onboarding experience. * Must be prepared to assume the following roles: part-technical guide, part-account manager, part-detective, and part-teacher. * Must be good at conveying how the system works to teach the client how to independently set up and configure the system in an ongoing capacity. * Must reach out to new customers via phone and/or email to book them for an implementation appointment. Desired Qualifications: * Completed at least 2nd year college in any related course. * Openness to work during night shifts and varied hours as per business requirements * Willingness to work in Ortigas or Cubao We offer all the work/life benefits you could ever want. * Flexible work arrangement (Hybrid Setup) * Comprehensive HMO package (medical and dental) * Paid time off and paid sick leave * Performance Incentive * Employee Assistance and Wellness Programs RingCentral's work culture is the backbone of our success. And don't just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral/Acquire BPO RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc. Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines. We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By completing your application for this role, you: * Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities * Have read and agreed to our Data Privacy Policy #LI-JS10

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customer service partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business About the Role We are looking for a highly analytical and detail oriented Bookkeeper to support our organization This resource will be responsible for maintaining accurate financial records reconciling accounts and supporting day to day accounting operations This role requires strong attention to detail excellent organizational skills and the ability to work with multiple clients in a fast paced environment Key ResponsibilitiesAccounting & BookkeepingRecord day to day financial transactions in line with client guidelines and standards Maintain general ledgers journals and subsidiary accounts Process accounts payable and accounts receivable Reconcile bank statements credit card statements and other financial accounts Track expenses invoices collections and payments Reporting & Documentation Prepare monthly quarterly and annual financial reports for clients Generate aging reports cash flow summaries and expense reports Assist in preparing financial statements and compliance documentation Maintain well organized records for internal review and audits Compliance & Process Improvement Ensure compliance with client specific accounting standards and regulatory requirements Support internal and external audits Recommend improvements to enhance accuracy and efficiency Qualifications & SkillsBachelors degree in Accountancy Finance Business Administration or related field is highly preferred At least 5 years of bookkeeping or accounting experience BPO experience preferred Knowledge of general accounting principles and best practices Proficiency with accounting tools QuickBooks Xero SAP NetSuite or similar Strong Excel skills pivot tables formulas data management Excellent communication skills in English PreferredExperience supporting US clients Familiarity with international accounting standards and client specific compliance Accounting or bookkeeping certifications eg QuickBooks Certified Xero Certified Technology Requirements A licensed Windows computer with a serial number is the only computer we will accept for this position We dont allow customized or jailbroken homemade devices Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam Download and upload speed must be at least 25MBPS All agents must have a working camera to be used during training sessions and 11 conversations Agents must be willing to have Crowdstrike be installed in their personal computerlaptop Agents must have a working headset with a microphone speakers are not permitted for use while on calls Processor Intel Core i5 4440 CPU 210 GHz Memory Minimum 8GB but recommend 16 GB OS Windows 32 Bit and 64 Bit Windows 11 All agents will be required to install third party software in order to run the screen capture module Screen Capture Module l Microsoft Windows Installer 20 or later l Microsoft Visual C 2019 Redistributable 32 bit l Microsoft NET Framework 462or 47x Benefits A fully remote work environment Comprehensive training on our products and services Career development opportunities including internal promotions A positive and growing work culture that values diversity and inclusivity If you possess a compassionate nature thrive in a customer centric role and have a passion for assisting others we encourage you to apply

RainFocus, one of the most innovative software companies, is in search of an exceptional Client Care Analyst. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the Role: The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers' technical support. Our solution utilizes complex technologies and may require deep technical knowledge and excellent problem-solving skills to resolve. You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems, as well as issues that you anticipate, are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software. You will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way. Essential Responsibilities: * Inbound tickets - Review incoming support requests and evaluate risk, impact, and severity * Develop subject matter expertise in our technology * Provide technical support to clients via, cases and chat * Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders * Ability to actively listen, ask relevant questions and challenge clients appropriately * Maintain ownership and communication responsibility for each assigned case from initial report through resolution, even when others are engaged to achieve resolution * Provide timely, articulate, effective and substantive updates via our case management system, ensuring that all details of casework are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process * Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA) * Effectively listen to all customer communications, identifying and logging all issues that are expressed. Ensure that all issues are resolved, including those that are regarding the process, general concerns, chronic or systemic in nature * Create useful knowledge content and update existing knowledge base articles * Develop and maintain consistent performance on all key performance indicators * Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation * While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services may be required * Client Care is open 24/7,shifts may vary. Required Skills/Experience: * 1.5 years in a technical support type role * Strong written and verbal communication skills * Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations. * Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with * CRM software such as Salesforce * Self-motivated and autonomous. Takes ownership of their work. * Experience working in a consulting environment or client-facing role * Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills * Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges * Ability to utilize, create and update knowledge base resources in the course of your work * Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately * Detail oriented with proven ability to document systems and processes Personal Characteristics: * The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include: Ability to take initiative to complete workload while also improving internal and external experiences Ability to translate ambiguous ideas into concrete deliverables Able to prioritize competing deadlines Determined to succeed, quickly adapts to change Team-player Self-starter Strong communicator Success Measures * Maintains Client Satisfaction rating of 90% or higher based on client surveys * Adhere to Client Care First Response, Update, and Service Levels * Average Resolution Time * Time to First Response * Average Handle Time * Leveraging of Online Help Center content Location This remote role can be located anywhere in the Philippines. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.