Osmosis Remote jobs - 51 jobs

About The Role Osmosis is seeking a talented and motivated Senior Front-End Engineer with experience in developing web applications to work on Osmosis DEX and Polaris. Full stack experience is also preferred. Polaris is a web and mobile application that is the portal to cross-chain decentralized finance, allowing people to access and transact with digital assets across multiple blockchains. It supports the most popular ecosystems such as Bitcoin, Ethereum/EVM, Solana and Cosmos. We use cutting edge technologies such as DEX aggregators, multi party computation (MPC), and privacy vaults. We also leverage LLMs to curate market and asset insights for user discovery. You will help define requirements with our product team, iterate on software solutions, and deliver valuable features that will bring crypto asset management to the mainstream. What you could work on Add features and enhancements to the front-end that implements the UI Designer's front-end design Influence key decisions on architecture design, performance improvements, and UI/UX improvements Iterate quickly without compromising quality and raise the bar on operational excellence Assist engineers through code reviews, acceptance testing, bug fixing, and general support We're looking for someone that has BS/MS in a technical field such as Computer Science or equivalent experience 4+ years of software engineering experience Track record of delivering products within a rapidly changing, multi-stakeholder environment, in a sector that never sleeps, ideally in a early startup phase Experience with web 3.0 and blockchains Experience with developing cross platforms apps (Web, iOS, Android) Experience working with and in OSS Experience with distributed systems Experience with React.js and Typescript (extra points for GoLang) Experience building SDK's and API's Excellence in communicating internally as well as with external stakeholders and community Ability to prioritize and manage multiple concurrent feature requests and updates Good understanding of high-level application architecture Keen eye for good design Clear and concise written and oral English communication skills What We Offer The opportunity to be part of building the future of DeFi Flexible work schedule Travel stipend for in-person conferences and meetups Flexible PTO Compensation in USD and OSMO tokens Work at the forefront of the blockchain sector across the diverse ecosystems Legal Stuff Osmosis (creator of Polaris) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Osmosis in the news: ****************************************************************************************************************************************

A leading AI company in the United States is hiring a Product Manager. This role focuses on managing product life cycles, supporting development, and leveraging AI technologies. The ideal candidate has over 5 years of experience in product management, particularly in AI and NLP. The position offers a competitive salary of $165,000 - $180,000 and benefits including remote work and comprehensive health coverage. #J-18808-Ljbffr

A leading mobile ad platform is seeking a Senior Manager, Strategy & Business Development in Boston. This role involves driving strategic initiatives, negotiating partnerships, and providing data-driven insights to shape growth. Ideal candidates will have 2-3 years of relevant experience and exceptional analytical skills. The company offers a robust benefits package including flexible remote work options, comprehensive health plans, and opportunities for professional development. Join to make a significant impact as we scale our operations and expand globally. #J-18808-Ljbffr

About 3E: We are a mission-driven company dedicated to creating a safer and more sustainable world! 3E provides award-winning regulatory expertise and cutting‑edge technology that seamlessly integrates data and intelligence regarding chemicals, regulations, products, and supply chains for over 5,000 customers globally. With more than 35 years of experience and 15 locations across North America, Europe, and Asia, we are connecting our customers to a new class of expert‑led AI solutions, specifically designed to accelerate future product compliance with trust, speed, and domain authority. Are you ready to help shape the future? Come join us! About the Role: As the Director of Product Management for Supply Chain & Sustainability (SC&S), you will act as the bridge between our strategy and its execution. You will report directly to the Managing Director of SC&S and lead a globally distributed team while collaborating closely with engineering, commercial, and operations leaders worldwide. Your role will combine strategic thinking with hands‑on involvement in various projects, guiding your team through the entire business lifecycle, from customer and market discovery to launch, adoption, and continuous improvement. You will leverage your credibility in supply chain management, compliance, or sustainability to develop a targeted product strategy and multi‑year roadmap. If you are a product leader who enjoys optimizing complex systems, has a passion for AI, and is comfortable transitioning between strategic roadmap discussions and participating in backlog refinement or customer calls, we would love to hear from you. Location This position supports remote work and should be based near one of our U.S. East Coast office locations: Bethesda, MD, or Canton, OH. What You'll Do Define the product strategy and multi‑year roadmap for 3E Exchange and Supply Chain & Sustainability, focusing on customer needs and growth targets. Guide your team through the product lifecycle: discovery, validation, building, testing, launching, and iteration, to deliver impactful, high‑quality releases on schedule. Engage with customers to validate ideas and shape roadmap decisions while tracking key outcomes like sales, retention, and satisfaction. Automate data collection and assessment using AI to reduce manual effort, improve efficiency, and enhance data quality. Use customer feedback and usage insights to continuously improve AI‑powered features, with a focus on transparency, explainability, user trust, and adoption. Translate insights from customers and internal teams into prioritized roadmap items and clear requirements. Implement effective product management practices by creating planning rhythms, backlog prioritization, and communication routines for cross‑functional alignment. Collaborate with Engineering to address technical debt, enhance platform reliability, and reduce the bug backlog within the first 6 to 12 months. Balance innovation and platform maturity by making informed decisions on features and infrastructure investments. Partner with Commercial, Marketing, and Customer teams to refine product positioning, develop go‑to‑market strategies, and support product launches. Track key outcomes, including new sales, net revenue retention, product adoption, and customer satisfaction, using data to refine our direction. What Makes You a Great Fit At least 8 years of Product Management experience, ideally with SaaS, data platforms, content delivery, or information services businesses. Experience scaling products through the full business lifecycle, from concept and market analysis through launch, adoption, and growth. Experience building or managing AI‑ or data‑driven products that work with complex or unstructured data, ideally in compliance, sustainability, supply chain, or adjacent domains. A strong customer mindset and an understanding of how to design AI products that are transparent, explainable, and reliable, including comfort collaborating on features like rationale, citations, and confidence indicators. Domain experience in at least one area: product or material compliance, supply chain, chemicals or manufacturing, or sustainability, ideally within information services or a related industry. Proven ability to turn customer and stakeholder input into a clear, prioritized roadmap that drives measurable outcomes. Strong execution skills to drive results, including improving operating rhythms, removing roadblocks, and collaborating effectively with engineering, commercial, and support teams. Experience writing clear product requirements and project charters that align technical and business stakeholders, and drive platform standardization, technical debt, and quality improvements. Demonstrated success in hiring, managing, and developing a globally distributed team of Product Managers and/or Product Owners. Excellent communication and relationship‑building skills, with the ability to influence across levels and functions. Located in the Eastern Time Zone (US), with the ability to work with sponsorship in the US. What is in it for you? Purpose‑driven impact: Help companies build safer, more sustainable, and more compliant supply chains. Your work will directly influence how global organizations manage risk, protect people, and reduce environmental impact. High‑growth, high‑visibility role: This role sits at the heart of a fast‑growing business area with strong executive attention. You'll shape strategy, oversee critical projects, and see your work reflected in company‑level outcomes. Real leadership opportunity: You'll lead and grow a product team, mature how product management operates, and leave a lasting mark on our platform, processes, and culture. Global, collaborative culture: Work with talented colleagues across the globe, in an environment that rewards transparency, healthy challenge, and One3E collaboration. Room to learn and grow: We're passionate about feedback, experimentation, and continuous improvement-both in our products and in ourselves. You'll have space to test ideas, evolve your leadership, and expand your scope over time. Pay Transparency The anticipated salary range for this position is $130,000-$145,000 per year plus incentives. The final offer will depend on several factors, including the successful candidate's skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations. In addition to the base salary, certain roles may qualify for a performance‑based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. Our US Benefits Include: Health, dental, and vision insurance Life insurance and disability coverage Generous PTO accrual and paid parental leave 401(k) plan with company matching Employee assistance program Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness) Authorized states to hire Alabama, Arizona, California, Colorado (excluding Denver), Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois (excluding Chicago), Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York (excluding New York City), North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington. Disclosures 3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to ********************** Visit us at ********************* Follow us at ************************************************ Privacy Policy and Candidate Privacy Notice Agencies 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means. #J-18808-Ljbffr

A leading hyperspectral satellite data company in San Francisco is seeking a Senior Ground Software Operations Engineer to design and implement software architecture for satellite data processing. The ideal candidate will have a BS in Computer Science and over 5 years of experience in the aerospace industry, with strong skills in Python and C++. This position offers competitive compensation, comprehensive benefits, and the flexibility of remote work. #J-18808-Ljbffr

About Synapticure As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers, payers, ACOs, health systems, and life sciences organizations-including through CMS' new GUIDE dementia care model-Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases such as Alzheimer's, Parkinson's, and ALS. The Role Synapticure is seeking a driven and highly capable Talent Acquisition Partner to serve as our first dedicated in-house recruiter. In this critical execution role, you will function as the "internal engine" of our hiring function-partnering directly with hiring managers to build the teams that power our mission, from Engineering and Operations to General & Administrative functions. The ideal candidate brings a blend of "hunter" mentality and operational excellence, with the ability to manage a full-cycle desk in a fast-paced, remote-first environment. You will own the internal hiring strategy for our core business roles, ensuring a seamless and high-velocity process while our external partners support clinical volume. This is an exciting opportunity to set the standard for candidate experience and hiring quality at a mission-driven, high-growth healthcare company. Job Duties - What you'll be doing Full-Cycle Recruiting & Sourcing Own and execute the end-to-end recruiting process for General & Administrative, Technology, and Operations roles, from role kickoff to signed offer. Develop and execute creative sourcing strategies to identify and engage top-tier passive talent, utilizing LinkedIn, specialized networks, and direct outreach to build robust pipelines. Serve as a brand ambassador, ensuring every candidate interaction reflects Synapticure's mission and values, regardless of the hiring outcome. Screen and qualify candidates effectively, assessing not just technical fit but also alignment with our startup culture and mission. Hiring Partner & Advisor Partner closely with Hiring Managers to define role requirements, draft compelling job descriptions, and calibrate candidate profiles in real-time. Drive hiring velocity by managing scheduling, feedback loops, and offer negotiations with autonomy and speed. Provide regular updates and data-driven insights to leadership regarding pipeline health, market trends, and time-to-fill metrics. Operational Excellence & Process Optimization Manage and maintain the Applicant Tracking System (ATS) to ensure data integrity, accurate reporting, and a streamlined workflow. Identify opportunities to improve the recruiting process, from interview scoring to automated candidate communication, ensuring efficiency as the organization scales. Collaborate with the People team to ensure a smooth transition from "Candidate" to "Employee" during the onboarding process. Requirements - What we look for in you 4-6 years of full-cycle recruiting experience, ideally a blend of high-growth agency and in-house roles. Proven ability to manage a diverse requisition load (Tech/Product/Eng, G&A, Ops) independently, without reliance on a recruiting coordinator or sourcer. Demonstrated expertise in modern recruiting tools and ATS platforms (e.g., Lever) and a comfort with remote collaboration tools (Slack, Zoom). Strong interpersonal and communication skills, capable of building rapport quickly with candidates and influencing hiring managers. Ability to thrive in a remote-first, startup environment where ambiguity is common and "scrappiness" is a key to success. Preferred Qualifications Experience in a telehealth, digital health, or high-growth tech environment. Experience sourcing and hiring clinical providers, specifically Nurse Practitioners (NPs), Physicians (MD/DOs), and Medical Assistants (MAs). Familiarity with healthcare terminology or experience recruiting for roles within the healthcare ecosystem. Experience working in a fully remote, distributed team. Demonstrated success in "hunting" passive talent for niche or hard-to-fill roles. Values Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we serve, and we put our patients first in everything we do. Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families, and personal experiences, we recognize the seriousness of our patients' circumstances and meet that challenge with empathy, compassion, kindness, joy, and hope. Seek to understand, and stay curious. We listen first-to one another, our patients, and their caregivers-communicating authentically while recognizing there's always more to learn. Embrace the opportunity. We act with urgency and optimism, driven by the importance of our mission. Salary Range $95,000 - $110,000 a year >Travel Expectations This is a fully remote position. Occasional travel to Synapticure's headquarters in Chicago, IL, or regional team gatherings may be required. Salary & Benefits Competitive compensation based on experience Comprehensive medical, dental, and vision coverage 401(k) plan with employer matching Flexible scheduling and remote-first work environment Life and disability insurance coverage Generous paid time off and sick leave Opportunities for professional development and advancement within a fast-growing healthcare organization #J-18808-Ljbffr

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. Location: West Coast, Remote About the role: As an Enterprise Account Executive you will focus on Large ARR deals. You'll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. At a growing startup, you'll have the opportunity to be apart of a fast growing exciting space that we are leading the charge on and help build an amazing sales culture. Responsibilities: Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies Run complex sales cycles from initial contact to close Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers' needs Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience Hit your number Qualifications We Value: 5+ years of SaaS software sales experience at an enterprise level Experience negotiating, structuring and executing complex enterprise-level agreements Prior experience leading cross-functional teams through large deal close processes Ability to articulate contractual, technical, and financial value points to customers, including executives Excellent communication and presentation skills with experience presenting to C-level executives Ability to travel Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Flexible PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Retirement savings plan to help you plan for the future Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed. OTE Range: $240,000-$300,000 + Offers Equity We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

A cybersecurity consulting firm seeks a Principal Architect to guide the architectural vision of its delivery platform. This leadership role involves collaborating with teams to optimize performance, scalability, and security across services. Candidates should have over 10 years of experience in software engineering, particularly with C# and JavaScript, and strong capabilities in secure architecture. The position supports a fully remote work environment, offering competitive compensation and comprehensive benefits. #J-18808-Ljbffr

A leading tech company is seeking a cloud developer to design and code scalable components for their knowledge management platform. Candidates should have a Bachelor's or relevant experience, knowledge of micro-services, cloud infrastructure, and coding skills in languages like Golang and Python. Benefits include 100% health coverage and unlimited PTO. This role offers a salary range of $140,000 to $165,000 annually, commensurate with experience. #J-18808-Ljbffr

A leading AI technology firm is seeking a Marketing Leader to drive strategic marketing initiatives, manage a team, and ensure successful demand generation. The ideal candidate will have 12-15 years of experience, including 5-7 years in a marketing leadership role within an enterprise AI company. Offering a competitive salary of $200,000 - $215,000 and comprehensive benefits, this remote-first organization prioritizes innovation and growth. #J-18808-Ljbffr

Medium's mission is to deepen understanding of the world and spread ideas that matter. We are building the best place for reading and writing on the internet-a place where today's smartest writers, thinkers, experts, and storytellers can share big, interesting ideas; a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers. Role Overview One of Medium's core operating principles is “humans first,” but sometimes to do that we need a little help from machine learning-which is why Medium is looking for an experienced Staff Applied ML Scientist to join our team. First and foremost, you'll own Medium's recommendation systems, which serves millions of readers every day by parsing through an ocean of posts and curating perfect literary pearls for each of them. Under the hood, it's a sophisticated and modern ML pipeline, fueled by a two-tower model and separate deep retrieval and ranking stages. Beyond recommendations, you'll also develop ML models to protect our readers from the burgeoning world of AI slop and spam, explore and evangelize new applications for machine learning across Medium's business, and leverage machine learning to ensure that Medium always puts humans first. Key Responsibilities You'll help us apply machine learning thoughtfully across Medium - starting with recommendations, but extending far beyond them. You'll look for places where ML can make the reading and writing experience more personal, relevant, and human. Experiment with ideas like smarter post discovery that helps writers find their natural audience. Explore opportunities for personalization, quality detection, topic modeling, or even AI-assisted editorial curation - all grounded in improving understanding, not chasing engagement for its own sake. Work closely with design, product, and engineering partners to translate ambiguous user needs into well-framed ML problems. Drive the research. Lead with curiosity and precision. You'll design and interpret experiments, bring statistical rigor to our experimentation, and keep a critical eye on things like bias and spurious correlation in our thinking. Bring organizational leverage. Work across teams to ensure that ML improvements are well-integrated into the product, not off to the side. You'll regularly influence decision-making through cross-functional collaboration, helping product and engineering leaders spot where ML can create leverage and where it shouldn't. Own and continuously improve our recommendation systems. Evolve our two-tower retrieval and ranking stack, refine our feature set, and push on model quality, latency, and interpretability. Find new and innovative ways to use ML techniques to better serve our community of readers and writers. This might mean smarter spam and slop detection, writer quality modeling, or intelligent routing of human moderation. The goal: keep Medium a place where humans thrive, not bots. Positively contribute to the broader culture and data ecosystem at Medium. Mentor others, document your work with clarity, and help raise the bar for how we think about, design, and deploy ML systems. Share learnings generously and make the people and systems around you better. Attend Medium's twice-yearly, in-person offsites (hosted in locations around the U.S.). Skills, Knowledge and Expertise You've been designing and building software for at least 7 years, with at least 3 years focused on architecting and shipping consumer-facing ML models. You have experience integrating ML into end-user products (recommendation, ranking, personalization, moderation). You have a proven track record of developing and deploying ML models that deliver measurable business and user impact, not just theoretical gains. You embody the “applied” in applied ML: You enjoy the research, but love seeing models ship, move metrics, and make people's experiences better. You're fluent in Python and ML libraries such as TensorFlow, HuggingFace Transformers, and scikit-learn. You're comfortable taking models from notebook to production. It's a huge added bonus if you have experience with Apache Spark for distributed or large-scale training. You're an excellent collaborator, able to translate between data, product, design, and engineering worlds, helping non-ML partners see what's possible (and what's not). You're excited to be “the voice of ML” in business and product conversations. You're skilled at identifying and evangelizing high-leverage ML opportunities across the organization, from recommendation systems to new personalization or quality signals. You have hands-on experience with modern model architectures and techniques e.g., feature interaction modeling, advanced negative sampling and bias correction techniques, and efficient large-scale candidate retrieval. (Bonus) You're curious about content discovery, publishing, or online communities, and have a soft spot for writing, ideas, and helping great work get found. Nice to Haves Experience with modern recommender systems. Experience utilizing modern AI tooling to accelerate development efforts. A passion for online writing, publishing, or long-form content. Familiarity with Medium, as a reader, writer, or both! Benefits In addition to the new skills you'll pick up, here's what else you'll enjoy by working at Medium: Working with a fully distributed team: We're fully remote and have teammates across the U.S. & France. Healthcare benefits covered at 100% for employees and 70% for dependents. Generous parental leave policy. Mental health support through Talkspace. Financial wellness support through Northstar. Stipends for co-working, professional development, wifi, and a one-time home office bonus. Unlimited PTO and standard company holidays. A discounted Medium membership! At Medium, inclusion, diversity, and equity are core to how we work and what we build. We believe a more inclusive team creates a better product-one that's intuitive, thoughtful, and serves a wide range of users. We strive to foster a supportive, fun, and challenging environment where people from all backgrounds can thrive. We welcome applicants from all walks of life and strongly encourage those from historically underrepresented groups to apply. Our hiring process is built to ensure fairness and equal opportunity for everyone. Even if your experience doesn't match every requirement, we'd still love to hear from you-your perspective and passion matter more than checking every box. Learn more about our mission, operating principles, and culture: Yes to a diverse community Be part of a better internet Medium Rules Operating Principles Read about our story here. Please note: We've been made aware that our job postings may appear on third-party sites that are not affiliated with our company. To ensure your application is received and reviewed, please apply directly through our official Greenhouse careers page. We do not collect applications through external job boards or services that request your personal information outside of Greenhouse. Additionally we request that all applications and supplemental questions be filled out directly by applicants themselves without the use of AI assistance. Salary Range$250,000-$300,000 USDGDPR Notice We will process your personal data as part of our recruitment process, in accordance with the General Data Protection Regulation (GDPR). For details on how we use your data, including the legal bases for processing, how long we retain it, and your rights under GDPR, please refer to our Privacy Notice. We may retain your information for future job opportunities based on our legitimate interest in building a talent pool. You can object to this at any time by contacting us at *********************. CCPA Notice If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect about you, the right to request deletion or correction of your data, and the right to opt out of certain uses. During the hiring process, we may collect personal information such as your name, contact details, resume/CV, employment history, education background, and any information gathered through interviews or assessments. We may share this information with service providers who support our recruitment process, in compliance with CCPA/CPRA. This information is used solely for recruitment and hiring purposes. We do not sell or share your personal information as defined under CCPA/CPRA. Candidate data is retained for up to 48 months for our legitimate business purposes and in accordance with applicable laws. To exercise your rights or request more information, please contact us at *********************. This notice can also be found on our Privacy Notice.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the Role: We are seeking a Commercial Counsel to join our growing legal team as a key strategic partner to the business. This is a high-impact role for a seasoned, business-minded attorney who thrives in fast-paced, high-growth environments and wants to help shape how legal supports scale at an AI-first company. As a senior member of the legal team and our third counsel hire, you will take ownership of Cresta's commercial contracting function while serving as a trusted advisor to Sales, Finance, Product, Security, and Customer Success leaders. You will play a critical role in enabling revenue growth, managing risk, and building durable legal infrastructure that scales with the company. This role offers significant visibility, autonomy, and the opportunity to influence both strategy and execution across the organization. What You'll Do: Lead and independently negotiate, draft, and advise on complex commercial agreements, including MSAs, NDAs, SOWs, order forms, channel and reseller agreements, and strategic enterprise deals Act as a senior legal partner to Sales and Revenue leadership, balancing risk management with deal velocity and customer experience Provide expert guidance on data privacy, security, and regulatory matters, including GDPR, CCPA, and evolving global privacy frameworks relevant to AI and SaaS businesses Partner cross-functionally with Product, Security, Finance, and Operations to support product launches, go-to-market initiatives, and customer commitments Design, build, and continuously improve scalable contracting processes, templates, and negotiation playbooks to increase efficiency and consistency Help drive broader legal initiatives including compliance programs, policy development, and legal operations improvements Support a diverse range of legal matters beyond commercial work, including vendor agreements, employment matters, product counseling, and corporate governance, as needed Serve as a mentor and thought partner within the legal team as it continues to grow What We're Looking For: J.D. from an accredited law school and admission to practice in at least one U.S. jurisdiction 5+ years of legal experience, with deep expertise negotiating sophisticated commercial technology agreements Significant in-house experience at a SaaS, AI, or high-growth technology company strongly preferred Strong command of data privacy, security, and regulatory frameworks impacting modern tech businesses; privacy certifications (CIPP, CIPM, or similar) are a plus Proven ability to operate as a strategic, business-oriented advisor-not just a contract reviewer Exceptional communication, negotiation, and stakeholder management skills, with confidence working directly with senior leaders Highly organized, adaptable, and comfortable managing multiple priorities in a fast-moving environment Self-directed and solutions-oriented, with a bias toward ownership and impact Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Flexible PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Retirement savings plan to help you plan for the future Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. Base Salary Range: $180,000-$220,000 + Offers Equity We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the Role: The Program Director, Strategic Accounts is a senior customer leader responsible for driving end-to-end deployments and value realization across Cresta's largest and most strategic enterprise customers (>$5M ARR). In this role, you will serve as the executive sponsor and trusted advisor to C-level stakeholders, orchestrating complex, multi-stream AI transformation programs across global organizations. You will manage the work of a team of Implementation Managers, Conversation Design and Customer Engineering, ensuring flawless execution and measurable business impact. This role demands a blend of strategic vision, executive communication, operational rigor, and a deep understanding of enterprise transformation in the AI era. You'll partner closely with Sales and Executive Leadership to drive growth, adoption, and advocacy across Cresta's most valuable customer relationships. What You'll Do: Drive Enterprise Transformation: Own the success of large-scale, multi-phase AI transformation programs for Cresta's top enterprise customers, ensuring business outcomes are realized across multiple business units and geographies. Executive Stakeholder Management: Serve as the senior point of contact for customer executives (C-suite and VP level), providing strategic direction, thought leadership, and proactive guidance on maximizing ROI from Cresta's platform. Program Leadership: Lead a matrixed team of Implementation Managers, Solution Architects, Conversation Design and Customer Engineering to deliver complex implementations on time and within scope - balancing speed, quality, and customer satisfaction. Cross-Functional Collaboration: Partner closely with Sales Leadership, Customer Success, Product, and Engineering to align strategic initiatives, forecast expansion opportunities, and drive long-term customer growth. Operational Excellence: Standardize delivery practices, governance models, and success frameworks to scale efficiently across accounts while maintaining white-glove service. Technical Product Knowledge Insight and understanding of the Cresta product and configuration methodology in order to help assess & determine the critical path for working teams to overcome roadblocks. Internal Influence and Leadership: Represent the voice of the customer to Cresta's Executive Team, influencing product direction, go-to-market strategy, and delivery innovation. What We're Looking For: 12+ years of experience in enterprise customer delivery, professional services, or program management roles within SaaS, AI, or CX transformation domains. Proven success leading large-scale software deployments for Fortune 500 customers with >$5M in ARR and multiple stakeholder groups. 3+ years of experience managing or mentoring implementation or delivery teams. Deep expertise in executive engagement, enterprise governance, and change management for complex technology programs. Exceptional communication and executive presence - able to influence C-level audiences and synthesize complex technical and business topics with clarity. Strong financial acumen and ability to connect technical outcomes to business value and ROI. Adept at building trusted, long-term relationships across Sales, Customer Success, and Product organizations. Comfortable operating in a fast-paced, high-growth environment with ambiguity and autonomy. Willingness to travel up to 20% for executive engagements and key customer milestones. Bonus Points: Experience with contact center technology, conversational AI, or analytics platforms strongly preferred. Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Flexible PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Retirement savings plan to help you plan for the future Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Compensation for this position includes a Base salary + Bonus + Equity. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As an Associate Enablement Manager, SDR, you'll play a critical role in driving pipeline generation performance by equipping Sales Development Representatives (SDRs) with the skills, systems knowledge, messaging, and coaching they need to consistently exceed their outbound and inbound goals. You'll partner closely with SDR Leadership, Marketing, RevOps, and Product Marketing to design and deliver programs that accelerate onboarding, reinforce high-quality prospecting habits, and ensure SDRs are ready to create high-value conversations for our Account Executive & Sales Director teams. This role combines strategy and hands-on enablement-you'll influence how SDRs work every day, while building scalable systems that raise the bar across the entire global SDR organization. Your work will directly impact pipeline quality, conversion rate, and overall revenue growth. Location preference: San Francisco or New York based - Remote Responsibilities: SDR Onboarding & Ramp Acceleration Own and continuously optimize the SDR onboarding experience to reduce time-to-first-meeting and time-to-productivity Train new hires on prospecting fundamentals, messaging, ICP/persona knowledge, and Cresta's go-to-market motions Partner with the Head of Onboarding to maintain consistency between broader GTM and SDR curricula where appropriate Prospecting Process & Methodology Enablement Build and reinforce end-to-end prospecting workflows, including account research, sequencing, cold calling, email personalization, objection handling, and qualification Ensure SDRs are proficient in Cresta's messaging across all channels (email, phone, social) Live Coaching, Training & Skills Development Deliver regular call coaching, script refinement, role-plays, and workshop-style trainings Listen to SDR calls (via Gong or call intelligence tools) and provide actionable feedback Support SDR Managers with structured coaching frameworks and best practices they can apply within their teams Campaign & Messaging Alignment Partner with Product Marketing and Demand Gen to equip SDRs with effective talk tracks, persona-specific value props, competitive differentiation, and campaign-specific outreach assets Ensure SDRs always have fresh, relevant messaging tied to product launches, market trends, and new ICP insights Playbook & Content Management Create and maintain SDR playbooks, call scripts, email templates, objection handling guides, and research frameworks. Standardize content and ensure easy access through Seismic or other platforms. Performance Insights & Program Optimization Measure and report on enablement impact using SDR success metrics such as meeting booked rate, conversion rates, and outbound activity-to-outcome ratios Identify skill gaps and design targeted programs to address them Use data from Gong, Salesforce, and other tools to continuously refine training initiatives SDR Readiness for GTM Updates Lead SDR readiness for new product releases, competitive updates, persona shifts, and industry-specific motions Ensure SDRs can confidently spark conversations and book meetings aligned to Cresta's latest strategic priorities Qualifications We Value: 1-2+ years in SDR Enablement, SDR Management, or a Senior SDR role in a high-growth B2B SaaS company Strong understanding of modern SDR motions, including outbound prospecting, qualification frameworks, and multi-channel sequencing Proven success improving SDR performance through coaching, training, and content creation Highly collaborative, with experience partnering across SDR, Marketing, Product Marketing, and RevOps teams Excellent facilitation, communication, and storytelling skills Familiarity with SDR tooling (e.g. Gong/Engage, Salesforce, Clay, ZoomInfo, Centralize) Experience with sales methodologies (e.g., MEDDPICC, BANT, SPICED, Challenger) is a plus A passion for helping SDRs succeed, grow, and build strong foundational sales careers Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Flexible PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Retirement savings plan to help you plan for the future Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. Base Salary Range: $120,000 - $140,000 + Offers Equity We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely. You will join a collaborative but highly autonomous working environment in which each member has a defined role with clear expectations, as well as the freedom to pursue projects they find interesting. Responsibilities: Developer Toolchain. Partner with engineers to build dev tools that empower developer workflows and deployment infrastructure. Ensure reliability of multi-cloud Kubernetes clusters and pipelines. Metrics, logging, analytics, and alerting for performance and security across all endpoints and applications. Infrastructure-as-code deployment tooling and supporting services on multiple cloud providers. Automate operations and engineering. Focus on automation so we can spend energy where it matters. Building machine learning infrastructure that enables AI teams to train, test, and deploy on large-scale datasets. What we are looking for: 5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field. Deep proficiency with coding languages such as Golang or Python. Deep familiarity with container-related security best practices. Production experience working with Kubernetes, and a deep understanding of the Kubernetes ecosystem, including popular open-source tooling such as cert-manager or external-dns. Experience with GPU-enabled clusters is a bonus. Production experience with Kubernetes templating tools such as Helm or Kustomize. Production experience with IAC tools such as Terraform or CloudFormation. Production experience working with AWS and services such as IAM, S3, EC2, and EKS. Production experience with other cloud providers such as Google Cloud and Azure is a bonus. Production experience with database software such as PostgreSQL Experience with GitOps tooling such as Flux or Argo. Experience with CI/CD such as GitHub Actions. Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Paid parental leave to support you and your family Monthly Health & Wellness allowance Work from home office stipend to help you succeed in a remote environment Lunch reimbursement for in-office employees PTO: 3 weeks in Canada Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. This posting will be used to fill a newly-created role. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the Role: The Field Technology Director/ CTO - Strategic Industries role at Cresta is a senior technical leadership position that serves as the bridge between our customers and field sales teams. It is both strategic and customer-facing, focused on aligning Cresta's technology strategy with customer needs and market trends. This role also provides critical feedback to Cresta's Engineering and Product organizations to inform roadmap and feature prioritization. As a trusted advisor and strategic partner, the Field CTO helps customers understand, adopt, and maximize value from Cresta's technology solutions. The role blends deep technical expertise with strong communication and business acumen to drive technology adoption, influence product direction, and build long-term customer relationships. If you enjoy leading strategic engagements, developing technology strategies for SaaS solutions, and influencing executive stakeholders, this may be a great fit. This is an individual contributor role reporting to the Chief Customer Officer, with a dotted-line relationship to Sales leadership. Responsibilities: Customer & Field Engagement Act as the primary technical executive interface for strategic customers. Translate business challenges into technical solutions using Cresta's products and services. Partner with Sales, Customer Success, and Product teams to ensure technology alignment with customer needs. Deliver executive-level presentations, workshops, and architecture sessions to customer stakeholders. Technology Evangelism Represent Cresta's technology vision at conferences, industry events, and customer meetings. Demonstrate thought leadership on trends in AI, cloud computing, data analytics, and security. Create and deliver compelling narratives that showcase how Cresta's technology drives innovation and business outcomes. Product & Engineering Partnership Gather and synthesize customer feedback to inform product and engineering priorities. Identify and address gaps in technology adoption or deployment through cross-functional collaboration. Influence future product strategy with insights derived from real-world field engagements. Strategic Leadership Serve as a trusted advisor to CXO-level executives on digital transformation and innovation. Collaborate with internal leadership to align go-to-market strategies with customer technology trends. Mentor and support solution architects and customer engineers. Qualifications We Value: 10+ years in technology leadership roles (CTO, Architect, or equivalent). Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems. Deep understanding of SaaS, APIs, and modern software development practices. Proven ability to influence C-suite stakeholders and technical decision-makers. Exceptional presentation and executive communication skills. Deep understanding of how enterprises leverage Generative AI solutions. Extensive experience with large-scale enterprise software implementations and complex use cases. Strong analytical and problem-solving abilities. Experience managing and advising on large-scale programs with multiple stakeholders and dependencies. Success Metrics: Revenue growth and deal win rates within key accounts. Thought leadership visibility (talks, publications, events). Contributions to product innovation and roadmap evolution. Customer adoption and satisfaction with Cresta's technology solutions. Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Flexible PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Retirement savings plan to help you plan for the future Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta: Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Compensation for this position includes a Base salary + Bonus + Equity. **We are hiring for multiple levels for this role and title and compensation will depend upon experience.** Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

A healthcare technology company is seeking a Talent Acquisition Partner to lead the hiring process for various roles. This fully remote position requires managing end-to-end recruitment while developing sourcing strategies to attract top talent. Ideal candidates have 4-6 years of recruiting experience, strong interpersonal skills, and a knack for thriving in remote environments. The role offers a salary range of $95,000 - $110,000 with comprehensive benefits, including competitive compensation, medical insurance, and professional development opportunities. #J-18808-Ljbffr

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI. We've assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we've been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the Role: As a Customer Success Manager at Cresta, you will play a pivotal role in ensuring our customers' success and driving business growth. You will foster strong customer relationships, play a major role in retention and expansion, and be an advocate for our customers internally to influence roadmap and process improvements. Responsibilities: Enterprise Portfolio Management: Oversee a portfolio of approximately 10-15 enterprise clients, ensuring comprehensive management of large-scale organizations and effectively handling a mid-size volume of accounts. Customer Relationship Management: Foster deep and strategic relationships with our customers, acting as a trusted advisor and advocate Customer Journey Optimization: Continuously analyze and improve the customer journey, identifying opportunities to enhance customer experience and drive product adoption Renewal and Expansion: Drive renewal and expansion efforts, ensuring customers are maximizing the value of our products and services and identifying opportunities for upselling and cross-selling Metrics and KPIs: Track and be driven by broader Customer Success team KPIs including NRR and GRR. Data-Driven Decision Making: Leverage data and analytics to inform decision-making and identify areas for improvement Collaboration: Collaborate closely with sales, marketing, product, and engineering teams to ensure a seamless customer experience and drive business growth Account Management: Lead project and stakeholder management efforts by engaging with customers at all levels, from individual agents to executives, through regular meetings and executive business reviews (which you'll run) Be a Builder: Build and configure the Cresta product for customers, while also enabling them to be fully enabled and self-sufficient Qualifications We Value: Being a fantastic written and verbal communicator: Ability to put together presentations that tell a compelling story, to have difficult conversations on changing processes or behaviors across multiple levels of customers, and to be able to stand your ground or back up your recommendations with data. Ability to manage complex internal and external processes: Involving multiple stakeholders and timelines, prioritizing accounts based on business needs Ensure all parties are kept informed with clear notes, action items, and next steps to keep projects on track and drive successful outcomes. Autonomy and Scalability: Ability to independently handle tasks such as basic data analysis, lightweight software configuration, and in general able to pick up new skills quickly and build out processes and tools to scale work beyond single customers. Go-To-Market Experience: Has a background in customer success (or a role where you were primarily interacting with external customers) and ideally experience with sales, care, or retention teams with an added bonus of working at or in a contact center environment Travel & Customer Engagement: Willingness to travel (~25%) and be willing to be on frequent video calls with customers in EST - PST time zones Perks & Benefits: We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs Paid parental leave to support you and your family Monthly Health & Wellness allowance Work from home office stipend to help you succeed in a remote environment Lunch reimbursement for in-office employees PTO: Flexible Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. Salary Range: $110,000-$145,000K base + Bonus + Offers Equity We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from ************** domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to ********************

A technology company specializing in AI is seeking a Senior Software Engineer to design and develop software components integrated into cloud architectures. Responsibilities include building automated pipelines and focusing on DevOps practices. Candidates should have at least 5 years of experience, proficiency in Golang and Python, and knowledge of cloud services like AWS and Azure. The position offers a competitive salary range of $170,000 - $200,000, along with comprehensive health benefits and a remote-first work model. #J-18808-Ljbffr