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OTG Management jobs - 190 jobs

  • Dishwashers

    Otg 4.8company rating

    Otg job in New York

    WE BELIEVE THAT THE AIRPORT SHOULD ENHANCE YOUR JOURNEY. That's why we continue to reinvent the airport experience to help you travel better-happier, healthier, and more connected than ever before. Our reimagined terminals are the perfect gateways to the cities and regions they serve, integrating here-and-now technology and iconic design with locally sourced dining and market options that create a sense of place you can actually see, feel, and taste. Because for us, the journey is the destination. Job Description Maintain a guest focus while performing duties - Assume 100% responsibility for the cleanliness of dishware - Load, run, and unload the dish machine - Keep the dish machine clean and report any functionctional or mechanical problem immediately - Wash and store all tableware and kitchenware - Keep work station neat, clean, and organized - Maintain adequate levels of clean tableware for dining room and kitchen - Handle tableware carefully to prevent breakage and loss - Clean food, preparation, and production areas as required - Perform other duties as assigned Qualifications - Must have a positive attitute - Must be 18 years old - Must be able to work in a fast paced environment - Must be able to work in a repetitive environment - Must be able to lift up to 40 lbs. or more - Must be able to work in a standing position for long periods of time (up to 8 hours or more) Additional Information As and OTG Dishwasher, you will play a critical role for a company transforming the airport experience. At OTG, we view travel as a lifestyle, and our mission is to treat the airport itself as a destination. By combining great food, world-class beverage programs, cutting edge design, and the state-of-the-art technology; OTG is delivering a traveler's oasis, a place within the airport where the pressures of the day soon recede. We are seeking service oriented indivduals for the dishwasher position. The role is responsible for cleaning dishes, kitchen, food preparation equipment, and utensils.
    $27k-34k yearly est. 1d ago
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  • Starbucks Manager

    OTG 4.8company rating

    OTG job in New York

    YOUR NEXT OPPORTUNITY IS NOW BOARDING Join OTG as a Starbucks Manager now at LGA Airport and drive a new type of travel hospitality experience. Discover career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. OTG + Starbucks OTG has launched an exclusive new partnership with Starbucks to further revolutionize airport hospitality by pushing the boundaries of excellence and innovation. With more than 300 in-terminal dining and retail locations across 11 airports in the USA and Canada, OTG and its 5,000+ crewmembers serve millions of travelers each year. WHY OTG? By joining our OTG Starbucks team at LGA Airport, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. There has never been a more exciting time to connect with us! We transform airport experiences. You drive it. Pay Range: $60,000-$75,000 ROLE AND RESPONSIBILITIES As a Starbucks leader at LGA Airport, you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same. This role is a hands-on experience that develops your supervisory experience, coaching skills, coffee/ tea passion, and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and build a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership. Using a mix of online learning, classroom training, and hands-on mentorship, you'll learn how to: RESPONSIBILITY Grow a successful, multi-million-dollar business: drive sales by leveraging your business acumen, efficiency, and problem-solving skills. Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams. Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team. Ensure Starbucks' quality standards and the property core service standards are being met. Supervise the delivery and measurement of guest service consistent with the company's core service standards and brand attributes. QUALIFICATIONS AND EDUCATION REQUIREMENTS 2 years retail/customer service management experience OR 4+ years of US Military service Strong organizational, interpersonal, and problem-solving skills Entrepreneurial mentality with experience in a sales-focused environment Minimum High School or GED Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply. Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends, and/ or holidays. OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
    $60k-75k yearly 10d ago
  • Afternoon Security Supervisor, Hamburg Gaming

    Delaware North 4.3company rating

    Hamburg, NY job

    The opportunity Delaware North Gaming is searching for a full-time Security Supervisor to join our team at Hamburg Gaming in Hamburg, New York. If your talents would lend to skilfully carrying supervision and management of Security Department operations in the absence of the Assistant Director and Director, this could be the next play for you. Apply now if you are the observant Security Supervisor we are looking for! Pay $21.80 - $26.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Supervise security officers on an assigned shifts Check identification for gaming floor admittance, greeting guests and vendors positively and professionally Maintain crowd control, ensuring a friendly environment and defusing guest profanity Conduct cash escorts as required Investigate incidents and compose written reports, as well as observing, handling, and reporting procedural violations and illegal activity More about you High school diploma or equivalent required Gaming background or previous security supervisory, law enforcement or related experience is beneficial Must be able to work a flexible schedule with minimum supervision Physical requirements Ability to stand and walk for extended periods of time, as well as capacity to bend, lift, and carry, lift up to 35 pounds Ability to communicate via two-way radio Unrestricted vision to perform duties day or night Occasionally working in a smoky and loud environment Shift details Evenings Who we are Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $21.80 - $26.00 / hour
    $21.8-26 hourly 6d ago
  • EVS Attendant, Hamburg Gaming

    Delaware North 4.3company rating

    Hamburg, NY job

    **The opportunity** Delaware North Gaming is hiring a full-time Environmental Services Attendant to join our team at Hamburg Gaming in Hamburg, New York. As an Environmental Services Attendant, you will perform custodial duties to keep the property clean and sanitized. If you are looking for a role offering teamwork, excitement, and career growth, apply now. **Pay** $16.50 - $18.00 / hour Information on our comprehensive benefits package can be found at ********************************************* . **What we offer** We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. **What will you do?** + Clean areas, rooms, meeting rooms, and restrooms according to procedures and sanitation guidelines + Replenish supplies in restrooms + Conduct walk-arounds of assigned areas to assure housekeeping standards are met + Report maintenance repair problems to Supervisor + Ensure all lost and found items are turned in and logged on a daily basis **More about you** + Must be at least 18 years of age + Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures + Ability to work quickly under pressure, follow directions, and be guest service oriented + Ability to make simple addition and subtraction calculations + No experience or diploma required **Physical requirements** + Frequent walking and standing for entire length of shift + Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying + Use of hands to operate cleaning equipment and perform washing duties **Shift details** Overnight Evenings Holidays Weekends 8hr shift **Who we are** Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $16.5-18 hourly 12d ago
  • Retailer-1

    Le Pain Quotidien 4.3company rating

    Lincoln, NY job

    Le Pain Quotidien means the daily bread. And to us, that means everything. It's much more than mere sustenance; it's a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across two concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition. Job Description Responsibilities Provide friendly and attentive service to all guests throughout the entirety of the visit Anticipate guest needs and note any preferences provided by the guest Prepare all drinks for retail and dining room, including batches for the retail counter Properly bag, box, and arrange to‐go food and pastry Perform sales transactions in accordance with Le Pain Quotidien cash handling policy Maintain and consolidate pastry display throughout the day Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items Handle any guest situations with genuine empathy and elevate to a manager as necessary Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments Keep all areas of the restaurant clean and organized by following cleaning checklists Responsible for answering the phone with proper etiquette; takes orders over the phone Qualifications 1 to 3 months of related restaurant experience or training Experience with POS systems, especially Toast, a plus Flexibility in schedule is highly preferred but not required Ability to be cross‐trained in all areas of the dining room and retail space preferred Ability to speak, read, and understand the primary language(s) of the work location Benefits Enrollment in Company-contributed health coverage plan Accrued Paid Time Off 401k with up to 4% match after ninety (90) days of employment Pre-tax commuter benefits (in applicable States) Team member discounts at all our brands The hourly pay range (plus tips, when eligible) is: $16.50 - $22.00 Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.
    $61k-90k yearly est. Auto-Apply 60d+ ago
  • Guest Service Attendant, The Westin Buffalo

    Delaware North 4.3company rating

    Buffalo, NY job

    **The opportunity** Delaware North Parks and Resorts is searching for a full-time or part-time Guest Service Attendant to join our team at the Westin Buffalo in Buffalo, New York. As a Guest Service Attendant, you have the opportunity to work in a variety of areas including tours, bell attendant, valet, room service, or transportation services. We will tailor the job to your interests and professional goals. This is a great opportunity to learn from award-winning leaders and grow your hospitality career! Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. **Pay** $15.50 - $16.50 / hour Information on our comprehensive benefits package can be found at ********************************************* . **What we offer** Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. + Health, dental, and vision insurance* + 401 (k) with company match* + Paid vacation days and holidays* + Paid parental bonding leave* + Tuition or professional certification reimbursement* + Weekly pay + Free shift meal + Free parking + 30% discount at Jake's Cafe + Discounted room rates for employees, friends, and family + Generous Marriott discounts + Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide *Available for full-time, year-round team members **What will you do?** + Greets and assists guests with luggage at check-in, check-out, and storage. + Assists guests with city information and directions. + Delivers items as requested by guests or manager on duty. + Delivers all in-room dining (IRD)food and beverage. + Delivers guest amenities to rooms. + Transport guests as needed. + All other tasks as needed. **More about you** + Prior hotel experience is preferred. + Must have excellent verbal communication skills, demonstrating proper manners and etiquette. + Requires excellent people skills. + Must be able to work independently as well as part of a team. + A valid driver's license in good standing for driving a company vehicle. **Physical requirements** + Must be able to stand for long periods of time. + Must have the physical stamina to lift moderate amounts of weight up to 50 pounds. **Shift details** Days Evenings Holidays Weekends OT as needed **Who we are** Delaware North operates the Westin Buffalo, situated within the company's global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake's Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $15.5-16.5 hourly 11d ago
  • Night Auditor, The Westin Buffalo

    Delaware North 4.3company rating

    Buffalo, NY job

    **The opportunity** Delaware North Parks and Resorts is searching for a customer-service focused full-time or part-time Night Auditor to join our team at The Westin Buffalo in Buffalo, New York. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today. **Pay** $19.00 - $21.00 / hour Information on our comprehensive benefits package can be found at ********************************************* . **What we offer** Receive a **$750 Sign-on Bonus!** Bonus is paid out over time! Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. + Health, dental, and vision insurance* + 401 (k) with company match* + Paid vacation days and holidays* + Paid parental bonding leave* + Tuition or professional certification reimbursement* + Weekly pay + Free shift meal + Free parking + 30% discount at Jake's Cafe + Discounted room rates for employees, friends, and family + Generous Marriott discounts + Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide *Available for full-time, year-round team members **What will you do?** + Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections. + Review pending advance deposits and charges, check guests in and out of the hotel efficiently. + Quote room rates and room package information, post charges for in-house accounts. + Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies. + Cash handling and accountability; maintain accurate paperwork as it relates to front office operations. + Check and balance the daily figures, post room and tax charges on guest accounts. **More about you** + No high school diploma or GED required. + Previous experience in cash handling. + Previous experience in customer service environment is beneficial. + Good communication skills; ability to communicate with guests and team members. + Basic math skills; ability to accurately handle money and count change. + Experience using Microsoft Excel. **Physical requirements** + Able to perform long-term standing, walking, bending, reaching, repetitive moving items up to 30 pounds. **Shift details** Overnight OT as needed **Who we are** Delaware North operates the Westin Buffalo, situated within the company's global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake's Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $19-21 hourly 14d ago
  • Director of Player Development and Media Strategy

    Delaware North Companies 4.3company rating

    Buffalo, NY job

    The opportunity Delaware North Gaming is hiring a full-time Director of Player Development and Media Strategy to join our team. As a Director of Player Development and Media Strategy, you will be responsible for driving the overall player development and media vision, strategy, and performance across all casino properties. If you enjoy working with a passionate team, like a fast-paced job, and seek hands-on learning, we invite you to apply today. Pay Minimum - Anticipated Maximum Base Salary: $132,100 - $178,400 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ******************************************** What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: * Medical, dental, and vision insurance * 401(k) with up to 4% company match * Annual performance bonus based on level, as well as individual, company, and location performance * Paid vacation days and holidays * Paid parental bonding leave * Tuition and/or professional certification reimbursement * Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Partner with senior leadership to identify market opportunities, guest segmentation strategies, and business growth initiatives * Direct player development and VIP marketing strategy, including host engagement goals, retention programs, and reinvestment optimization * Oversee paid, earned, and owned media planning across digital, social, and traditional channels, and approve all media buys to ensure ROI * Collaborate with agencies, internal teams, and technology partners to maximize campaign performance and drive innovation through A/B testing, automation, and omnichannel capabilities * Partner with IT, loyalty, and analytics teams to deploy tools for digital offer delivery, engagement measurement, and unified marketing dashboards; analyze marketing effectiveness using KPIs and ROI models, report results to executive leadership, and recommend adjustments to maximize profitability More about you * Bachelor's degree in marketing, business, or related field * Minimum of 10 years of progressive casino or hospitality marketing experience, including multi-property or corporate leadership * Proven success driving strategy, execution, and measurable ROI across media, loyalty, and digital channels * Strong knowledge of player development and database marketing tools such as Oasis and QCI * Skilled at coaching, mentoring, and developing team members #LI-Remote Shift details Days M-F Evenings as needed Who we are Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $132.1k-178.4k yearly 22d ago
  • Runner-No Driving

    Hmshost Corporation 4.5company rating

    New York, NY job

    With a career at HMSHost, you really benefit! We Offer * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay * Meal and Transportation Benefits * *401(k) retirement plan with company match * *Company paid life insurance * *Tuition reimbursement * Employee assistance program * Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus * Benefits may vary by position so ask your recruiter for details. Summary: The Runner No-Driving is responsible for physical and clerical tasks associated with shipment and reception of supplies and finished products. Duties include verifying shipping records and correct packaging and labeling; unpacking received goods, checking for damage and accuracy of shipment, and working with materials transport companies; performing all other responsibilities as directed by the business or as assigned by management. This position is non-exempt and typically reports to the Warehouse Manager or General Manager, depending on local requirements. Essential Functions: Provides excellent service to internal and external customers in receiving and processing merchandise and supplies Complies with delivery schedules; accurately, timely, and efficiently processes deliveries Executes ticketing process according to Company standards Accurately and efficiently stocks shipments Pulls, prepares, and processes daily orders according to requisitions generated by the stores Reviews orders for accuracy Utilizes computer to manage accurate inventory for warehouse operations Identifies damaged and expired products Implements product rotation based on product code dates in warehouse and concepts Follows all security and safety procedures established by the Company and Branch Assists in all maintenance responsibilities and activities established by the warehouse Maintains fixtures and equipment storage Assists with bin location upkeep and the physical inventory process Maintains HACCP charts, walk-in coolers and freezers (where applicable) Minimum Qualifications, Knowledge, Skills, and Work Environment: Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to bend, twist, and stand to perform normal job functions Requires the ability to lift and/or move up to 50 lbs. Additional Information: To learn more about HMSHost and additional career opportunities, visit ************************ Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Source: HMSHost
    $34k-41k yearly est. 60d+ ago
  • Digital Marketing Analyst

    Delaware North Companies 4.3company rating

    Buffalo, NY job

    The opportunity Delaware North Global Headquarters is hiring a Digital Marketing Analyst to join our team in Buffalo, New York. As a Digital Marketing Analyst, you will be responsible for overseeing the planning, execution, and successful completion of website development projects. Pay Minimum - Anticipated Maximum Base Salary: $62,354 - $78,100 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ******************************************** What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: * Medical, dental, and vision insurance * 401(k) with up to 4% company match * Annual performance bonus based on level, as well as individual, company, and location performance * Paid vacation days and holidays * Paid parental bonding leave * Tuition and/or professional certification reimbursement * Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Implement, maintain, and troubleshoot website tracking using tag management systems (Google Tag Manage) * Configure and support analytics platforms (GA4, Adobe Analytics, or similar) * Design and maintain data layer specifications to support consistent, scalable event tracking * Implement and QA marketing and advertising tags (e.g., Google Ads, Meta, LinkedIn, and other platforms as needed) * Validate tracking across environments (development, staging, production) * Configure and manage cross-domain and cross-platform tracking to ensure accurate user journey attribution across websites, checkout flows, and third-party integrations (e.g., payment providers, booking engines) More about you * 3+ years of hands on experience in digital marketing tracking, analytics engineering * Strong experience with tag management systems (Google Tag Manager preferred) * Working knowledge of Google Analytics 4 (GA4) or another enterprise level analytics platform * Experience implementing or supporting consent management platforms * Practical understanding of how privacy regulations impact marketing and analytics tracking * Working knowledge of JavaScript fundamentals, website data layers, browser developer tools * Ability to clearly communicate technical concepts to non technical stakeholders Shift details M-F Who we are Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $62.4k-78.1k yearly 8d ago
  • Server, Patina 250

    Delaware North 4.3company rating

    Buffalo, NY job

    The opportunity Delaware North's Patina Group is hiring part-time Servers to join our team at Patina 250 in Buffalo, New York. As a Server, you will have the privilege of representing our restaurant and creating lasting impressions through your exceptional service, making each guest feel valued and satisfied. If you want every new day to be as exciting as the last, we are ready to serve up your next opportunity. Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. Pay $10.70 - $10.70 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules What will you do? Greet and attend to guests' needs, provide menus and clearly communicate restaurant specials, answering menu questions, and collecting food and beverage orders Serve alcoholic beverages responsibly, adhering to all alcohol service policies and procedures Accurately enter orders into the point-of-sale system and process payments, as well as prepare and deliver the check to guests Collaborate with other restaurant servers, kitchen and bar staff Perform opening, closing, cleaning, and side work duties, as assigned and ensure all equipment and workspaces are clean, sanitized, organized, and functioning More about you Experience in cash handling and credit card processing Two years experience as a server in a high-volume environment and experience with a point-of-sale system in a service or hospitality environment No high school diploma or GED required Physical requirements Must be able to lift 35 lbs, as well as standing, walking, bending for long periods of time, which may include walking up stairs Visual awareness and hearing sufficient to take orders and prepare checks Shift details Days Evenings Holidays M-F Weekends Who we are Patina 250 offers fresh, thoughtful, flavor-infused variations of the authentic tastes of Western New York. The restaurant, located in The Westin Buffalo, offers a refined, welcoming atmosphere to enjoy drinks, shared plates, or a full dining experience. Local artists' work contributes to the modern mood with paintings, elaborate light fixtures, and sculptural wall installation. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $10.70 - $10.70 / hour
    $10.7-10.7 hourly 30d ago
  • Accounts Payable Processor

    OTG 4.8company rating

    OTG job in New York, NY

    YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as an Accounts Payable Processor now at PAS corporate office and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year. WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it. Pay Range: $19-$24/hour ROLE AND RESPONSIBILITIES Position Summary: The Accounts Payable Processor at PAS office is responsible for carrying out prompt and accurate organization and handling of check and refund requests, as well as posting of all invoices to ensure management reports are accurate. Responsibilities: Works with Operational Controller's and Crunchtime teams to ensure weekly payables submission are received to be posted timely. Review invoices to ensure all are approved and any necessary documentation is attached. Enters invoice information into Great Plains accounting system. Prints checks, matches to invoices. Mails checks once proper authorization to release is received. Reconciles statements to A/P Aging weekly/monthly to ensure all invoices are accounted for and paid within terms and that credits are taken properly and timely. Ensures invoices not in A/P are sent to the terminal for approval and processing. Communicates with co-workers, management, clients, franchisees, and others in a courteous and professional manner. Conforms with and abide by all company and department regulations, policies, work procedures, and instructions. Conforms with all safety rules and use all appropriate safety equipment. Qualifications and Requirements: General knowledge of accounting and understanding of the general ledger accounts and how they relate to invoices. Excel, Word, accounting system knowledge Great Plains or Oracle experience preferred High school diploma or equivalent plus 2-3 years previous experience. Bachelor's degree in accounting preferred. OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
    $19-24 hourly 10d ago
  • Surveillance Officer, Hamburg Gaming

    Delaware North 4.3company rating

    Hamburg, NY job

    The opportunity Delaware North Gaming is seeking a full-time Surveillance Officer to join our team at Hamburg Gaming in Hamburg, New York. As a Surveillance Officer, you will be conducting facility-wide surveillance camera operations to assist in the protection and safety of the property for guests and team members. If you want a job that provides fast-paced work in a collaborative environment, apply now. Pay $18.00 - $18.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Enforce State Video Lottery regulations and ensure compliance Monitor gaming room floor and cash operations for procedural violations and illegal activity Utilize audio and video equipment to observe business operations and write timely reports on any violations Maintain up-to-date knowledge of camera locations, view angles, and ensure proper functioning of surveillance equipment Monitor facility intrusion and panic alarms, reporting any deficiencies promptly More about you Minimum of 1 year related experience Able to obtain and maintain state gaming license Good communication and interpersonal skills, including the ability to manage crowds effectively Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping Basic knowledge and/or training in investigations No high school diploma or GED required Physical requirements Ability to hear and speak to communicate on two-way radio Ability to sit for long periods of time Work environment may consist of a dark area viewing video monitors for entire shift Able to lift and carry up to 30 pounds Shift details Evenings Holidays Weekends 8hr shift Who we are Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $18.00 - $18.00 / hour
    $18-18 hourly 22d ago
  • Premium Club and Catering Manager, KeyBank Center

    Delaware North Companies 4.3company rating

    Buffalo, NY job

    The opportunity Delaware North Sportservice is searching for an experienced manager to oversee the Lexus Club and all catering functions at Keybank Center in Buffalo, New York, home to the NHL Sabres. As the Premium Club and Catering Manager, you'll experience the game day excitement, grow your hospitality career, and be part of team committed to creating moments that last. Pay Minimum - Anticipated Maximum Base Salary: $62,354 - $62,354 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ******************************************** What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: * Medical, dental, and vision insurance * 401(k) with up to 4% company match * Annual performance bonus based on level, as well as individual, company, and location performance * Paid vacation days and holidays * Paid parental bonding leave * Tuition and/or professional certification reimbursement * Generous friends-and-family discounts at many of our hotels and resorts What will you do? * Hire and train food and beverage team members for the catering and clubs department * Schedule, coordinate, and supervise the clubs and catering team members and operation on event days. Provide ongoing job performance feedback to team members. * Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members * Handle guest relations and ensure quality assurance standards are maintained * Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment * Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place More about you * Minimum of two years' hospitality management experience required, preferably in a high-volume setting * Strong managerial and team-building skills are essential * Experience with inventory, cost control, and purchasing required * Financial management accountability and budgeting experience required * Ability to analyze data and make decisions independently * Ability to work evenings, weekends, and holidays * No degree required Who we are Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $62.4k-62.4k yearly 12d ago
  • Starbucks Barista

    OTG 4.8company rating

    OTG job in New York, NY

    YOUR NEXT OPPORTUNITY IS NOW BOARDING Join OTG as a Starbucks Barista at LGA Airport now and drive a new type of travel hospitality experience. Discover career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. OTG + Starbucks OTG has launched an exclusive new partnership with Starbucks to further revolutionize airport hospitality by pushing the boundaries of excellence and innovation. With more than 300 in-terminal dining and retail locations across 11 airports in the USA and Canada, OTG and its 5,000+ crewmembers serve millions of travelers each year. WHY OTG? By joining our OTG Starbucks team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. There has never been a more exciting time to connect with us! We transform airport experiences. You drive it. ROLE AND RESPONSIBILITIES Baristas at LGA airport are responsible for delivering the OTG Starbucks experience to all guests and fellow crewmembers. This job creates a great experience by providing guests with prompt service, quality beverages, and products and maintaining a clean and comfortable store environment. To be successful in this role, the barista should enjoy working with others as exhibited through great guest experiences, and be motivated to keep the store cleaned and stocked. Pay rate $21.25 hourly Responsibilities and essential job functions include but are not limited to the following: Maintain a calm demeanor during high volume or unusual events to ensure smooth store operations and set a positive example for the shift team. Assist with new crew training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed. Deliver the OTG experience to all guests by prioritizing their needs and connecting with them. Maintain a clean and organized workspace to ensure resources are easily located and accessible for the crew. Provide quality beverages, whole beans, and food products consistently by adhering to recipe and presentation standards. Follow health, safety, and sanitation guidelines for all products. Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately. Maintain a clean, neat, and well-groomed appearance. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Must be at least 18 years of age Fully conversational in English Able to lift 35 pounds in weight Must be able to stand for extended periods, stoop, kneel and crouch Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
    $21.3 hourly 8d ago
  • Finance Intern - Finance Temp

    OTG 4.8company rating

    OTG job in New York, NY

    YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as the Finance Intern now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match. WHAT IS OTG? OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year. WHY OTG? By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it. Intern Start Date will start immediate. Position Summary: The Finance Intern will support the Finance Team (FM) in the creation, organization, execution, and completion of specific projects. Responsibilities: Support FM in maintaining and monitoring project plans and project schedules. Attending, and participating in project meetings Preparing necessary presentation materials for meetings Ensuring project deadlines are met Providing administrative support as needed Undertaking project tasks as required Use financial software and tools to perform tasks and generate reports Learn key functions and update/provide input based on Dayforce, our HR (Human Resources) system Qualifications: Currently enrolled in a Bachelor's or Master's degree program in finance, accounting, economics, or a related field Strong academic background with coursework in financial accounting, managerial finance, and financial analysis Proficiency in Microsoft Excel, including formulas, functions, and data analysis tools Excellent communication and teamwork abilities Competency in Microsoft applications including Word, Excel, and Outlook Attention to details even under pressure Time management skills with the ability to meet tight deadlines Exceptional verbal, written, and presentation skills Ability to work effectively both independently and as part of a team Pay Rate: $20 per hour OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
    $20 hourly 33d ago
  • Line Cook

    Otg 4.8company rating

    Otg job in New York

    WE BELIEVE THAT THE AIRPORT SHOULD ENHANCE YOUR JOURNEY. That's why we continue to reinvent the airport experience to help you travel better-happier, healthier, and more connected than ever before. Our reimagined terminals are the perfect gateways to the cities and regions they serve, integrating here-and-now technology and iconic design with locally sourced dining and market options that create a sense of place you can actually see, feel, and taste. Because for us, the journey is the destination. Job Description - Responsible for maintaining, setting up, producing food, and controlling the quality of all food items prepared in the station according to OTG specifications and restuarant directions - Be able to prepare all the menu items on each station, know how to prepare the station for service, and know how to make all components on the station - Maintain organization, cleanliness, and sanitation of work areas and equipment - Ensure uniform and personal appearance are clean and professional - Knowledge of operating all kitchen equipment (i.e. stoves, ovens, broilers, slicers, steamers, kettles, etc.) - Develop and maintain positive working relationships with others and work toward the goal of customer satisfaction - Other duties as assigned Qualifications - Must understand and adhere to all airport rules and regulations - 1 to 2 years culinary experience in a fast dining restaurant (demonstrating entry-level cooking skills) - Quick serve, grilling, frying, etc. - Excellent knife skills (must adhere to OTG knife handling policy) - Experience on multiple stations in the kitchen preferred - Knowledge of cooking procedures, safety and sanitation - Able to lift 35 lbs. or more - Always ensuring quality of product and accuracy - Supporting other cooks and working in a team environment - Able to work varied hours/days, including nights, weekends, holidays, and during inclement weather as needed Additional Information As an OTG Cook, you will play a critical role for a company transforming the airport experience. At OTG, we view travel as a lifestyle, and our misson is to treat the airport itself as a destination. By combining great food, world-class beverage programs, cutting edge design, and state-of-the-art technology, OTG is delivering a traveler's oasis, a place within the airport where the pressures of the day soon recede. As an OTG Cook, you will prepare and cook food for the restaurants according to OTG specifications. All dishes must be prepared in a timely manner while maintaining the safety, sanitation, and security of the kitchen and equipment. The exact work location will be assigned by the Terminal management in either a restaurant unit or group of units.
    $30k-38k yearly est. 1d ago
  • District Manager- NY

    Le Pain Quotidien 4.3company rating

    Day, NY job

    Perks and Benefits: Real work-life balance - daytime hours Medical, dental and vision benefits PTO starting at 3 weeks 401k with company match Life insurance Commuter benefits Pet insurance Team member discounts at all our brands Genuine opportunities for growth across a family of brands A collaborative culture where your impact is seen, valued, and celebrated About LPQ: Le Pain Quotidien means the daily bread. And to us, that means everything. It's much more than mere sustenance; it's a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across three concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition. About the Role: As a District Manager, you will help lead the team that defines what great looks like at LPQ. You will develop strong restaurant leaders, set the bar for hospitality and execution, and drive results across people, performance, and profitability, ensuring every restaurant in your district delivers an experience that clearly differentiates LPQ from the competition. Our District Managers spend their time in restaurants, building leadership capabilities and working side by side with the teams. Each District Manager Knows the Way, Goes the Way and Shows the Way! Does this sound like you? What You'll Do Lead a district of LPQ restaurants with a focus on consistent execution, exceptional hospitality, and pride in the guest experience How this shows up in your restaurants: You create restaurants that feel calm, welcoming, and unmistakably LPQ with smiling team members engaging and welcoming every guest. Your restaurants have beautifully set up display cases showcasing our fresh baked goods pulling guests into our restaurants Coach restaurant leaders to deliver warm, consistent service and to use guest feedback to continually elevate the experience How this shows up in your restaurants: You coach your teams to anticipate guest needs and consistently meet service standards You create an environment where guests feel at ease, knowing their needs are consistently me Develop and support General Managers and Assistant General Managers through clear expectations, ongoing coaching, and accountability How this shows up in your restaurants: You develop leaders who know their business cold and are actively praising and coaching team members in all areas of the restaurant You drive positive sales growth and consistent margin management on deliverables to deliver to bottom line You build happy and engaged teams with strong retention and low turnover Build strong bench strength by identifying talent early, creating development plans, and preparing leaders for growth How this shows up in your restaurants: You recognize potential by identifying employees that show initiative and demonstrate a growth mindset You ensure multiple successors are ready for each critical role Partner with restaurant leaders to understand and manage their business, including labor, food costs, inventory, and forecasting. How this shows up in your restaurants: You discuss process improvements and can walk through your business acumen and how you accomplish results You discuss how your actions not only achieved immediate results but also how those actions contributed to sustainable long-term success Ensure food safety and quality standards are upheld daily through visible leadership, training, and follow-through How this shows up in your restaurants: You lead by example and demonstrate open communication. You have an active presence on the floor educating and asking questions. You empower teams to take ownership of food safety and quality Use data and insights to spot trends, solve problems at the root, and drive meaningful improvements across the restaurants How this shows up in your restaurants: You connect numbers to behaviors and performance, not just reports You can use sales, labor, waste, and guest metrics daily and adjust plans accordingly You use data to celebrate wins, highlight improvements, and reinforce strong execution. Create and execute district level sales and traffic driving strategies, scaling what works across all locations How this shows up in your restaurants: You ensure every store has a clear, actionable weekly sales plan You use data to prioritize high‑impact actions - focusing on top sellers and underperforming dayparts. You pilot initiatives in one store, measure results, and quickly scale successful strategies across the district. Lead engaging district meetings that reinforce standards, share best practices, and drive consistent follow through How this shows up in your restaurants: You highlight best practices from top‑performing stores and ensure those learnings are shared and adopted across the district. You use meetings to build consistency, reinforcing standards, celebrating wins, and addressing gaps with clarity and accountability. Your discussions keep managers engaged, asking questions, encouraging participation, and ensuring every voice is heard. What You Bring: Proven experience leading a minimum of 8-12 restaurants in a fast-paced, high-volume environment A passion for hospitality and a track record of building consistent, guest-focused experiences Experience building internal talent pipelines and developing GMs and AGMs for long-term success Strong people leadership skills, including coaching, development, and holding leaders accountable with care and clarity Strong business and financial acumen, with the ability to translate numbers into action at the restaurant level Strong organizational skills and the ability to prioritize, delegate, and lead through others Unwavering commitment to using data to inform decision-making day to day, hour to hour Clear and confident communication skills with the ability to build trust at all levels Our Perks and Benefits: Real work-life balance - daytime hours Medical, dental and vision benefits 401k with company match Quarterly Bonuses Quarterly gift card and discounts to be used at any of our brands Monthly cell phone reimbursement of $35 A robust and "unlimited" employee referral program Life insurance, Commuter Benefits and Pet Insurance Genuine opportunities for growth across a family of brands A collaborative culture where your impact is seen, valued, and celebrated The annualized range for this position (plus a bonus) is: $100,000-$120,000 Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees. Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.
    $100k-120k yearly Auto-Apply 9d ago
  • Bartender, State Grill and Bar

    Delaware North 4.3company rating

    New York, NY job

    **The opportunity** Delaware North's Patina Group is hiring a full-time Bartender to join our team at State Grill and Bar in New York, New York. As a Bartender, you will be responsible for serving alcoholic and non-alcoholic beverages responsibly while providing an excellent guest experience. If you want collaboration, friendship, and growth opportunities in your next role, join our award-winning restaurant group. Please note this is a tipped position; the hourly minimum pay listed doesn't include any potential tipped earnings. **Pay** $11.35 - $11.35 / hour Information on our comprehensive benefits package can be found at ********************************************* . **What we offer** We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. **What will you do?** + Fulfill drink orders from guests and servers, collect payment, and make correct change + Mix drinks following recipes and using company-standardized proportions + Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures + Complete sales and inventory reports accurately + Maintain bar stock by ordering liquors, beverages, condiments, and supplies **More about you** + Must be at least 18 years of age + Minimum of 2 years of front-of-house experience in a high-volume bar or restaurant + Experience in cash handling and credit card processing + Previous experience using a computerized point of sale system + No high school diploma or GED required **Physical requirements** + Constant standing, walking, bending, reaching, and repetitive motions + Ability to lift stock to 50 pounds occasionally + Exposure to moderate to high environmental noise levels during busy times **Shift details** Evenings Holidays M-F Weekends **Who we are** Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World , Disneyland , the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
    $11.4-11.4 hourly 6d ago
  • Kitchen Porter, Hencraft

    Delaware North 4.3company rating

    Buffalo, NY job

    The opportunity Delaware North's Patina Group is hiring full-time and part-time Porters to join our team at Hencraft in Buffalo, New York. As a Porter, you will be responsible for receiving, maintaining, and storing front-of-house and back-of-house restaurant supplies. You will step into other kitchen roles as needed to support the team's overall success. If you're looking for a role in an exciting, fast-paced environment where you will make connections and grow in your career, apply today. Pay $17.00 - $17.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Monitor all deliveries; analyze invoices; inspect all products for quality, temperature, and condition. Perform proper rotation of all food and beverage products. Report any faulty or incorrect deliveries immediately Receive, open, unpack, and stock new or transferred restaurant supplies to their appropriate shelves, racks, tables, and service stations Store clean dishes, utensils, and cooking equipment Clean work area including equipment, floors, walls, and cooking area, keeping the kitchen wares storage organised Remove trash from the dish room and transport it to the dumpster, as well as clean and sanitize the garbage cans More about you One to three months of previous stock clerk/steward or related experience is highly preferred Basic math skills with the ability to add, subtract, multiply, and divide Must have strong attention to detail and record-keeping skills Physical requirements Constant standing and walking for the entire length of the shift Frequently required to reach, pull, push, stoop, kneel, crouch, or crawl Regularly lift or move up to 10 pounds, frequently lift or move up to 50 pounds, and occasionally lift or move up to 100 pounds Who we are Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World , Disneyland , the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.00 - $17.00 / hour
    $17-17 hourly 6d ago

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OTG Management may also be known as or be related to OTG Experience LLC, OTG Management, OTG Management Inc and Otg Management, Inc.