Healthcare Customer Service Representative - Remote in Washington
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. This position is also available to work on-site located in 3309 N. Cherry St., Spokane Valley, WA 99216. Bringing smiles is what we do at TTEC for you and the customer. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. As a Customer Service Representative working remotely in Washington (except in Seattle), you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture.$30k-35k yearly est.6d ago
Bilingual Healthcare Customer Service Representative - Spanish-English - Remote in Washington
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. Bringing smiles is what we do at TTEC for you and the customer. Our TTEC community is here for you as one dynamic, global family. As a Bilingual Healthcare Customer Service Representative - Spanish - English working remotely in Washington, you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture.$16 hourly8d ago
Senior Principal Applied Scientist - Telecommute
UnitedHealth Group is a company that's on the rise. Optum Labs is looking for a Senior Principal Machine Learning Scientist with deep subject matter expertise in the area of image processing, NLU and SLU (Natural language understanding and Spoken Language Understanding) who will lead the technical development and inventions that allow Optum machine learning products drive positive impact in the healthcare business. (sm) Optum Labs is the research and development arm of UnitedHealth Group.$113.5k-218.1k yearly7d ago
Nurse Case Manager (Liaison RN) 1.0 FTE Remote Opportunity - Must live in WA
The Care Manager will work in two (2) settings on a periodic rotating schedule, planning the discharges and follow up care for Kaiser Foundation Health Plan of Washington patients hospitalized at a nearby network facility and carrying a case load of patients in one of the Kaiser Foundation Health Plan of Washington medical centers.$59k-76k yearly est.4d ago
engineer senior, AWS Connect
This position contributes to Starbucks success by delivering high-quality, reliable, and stable technologies and security capabilities in support of the Starbucks Telephony platform which manages numerous call centers with a combined total of over 10 million calls per year. Engineer build and release processes We are looking for talented Senior Full-Stack developers with AWS Connect Telephony experience to join us as we make a meaningful impact on Starbucks technology, our Partners, and our customers. This role will also help ensure our systems model and performs in accordance with Starbucks guiding principles. At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission using cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities.$146k-183k yearly est.17h ago
Bilingual Healthcare Customer Service Representative - Russian-English - Remote in Washington
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. Bringing smiles is what we do at TTEC for you and the customer. As a Bilingual Customer Service Representative - Russian-English working remotely in Washington, you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.$30k-35k yearly est.8d ago
Product Manager
Job DescriptionHyperproof is hiring a Product Manager with a passion for solving complex user scenarios with intuitive digital experiences to help us build a world-class compliance software platform for current and future clients.$110k-135k yearly8d ago
Manager Pharmacy Medicare Programs
Operate as a Project Manager accountable for managing processes related to PBM Performance, Part D adjudication of benefits, and pharmacy audits.$82k-131k yearly est.4d ago
Entry Level Sales - Work from Home - Flexible Schedules
Our company that has been around for over 40 years is looking to fill immediate sales positions, flexible schedules with an option to set your own schedule. Previous sales or work experience not required, we provide all of the training needed. Request an interview today – start work within the week!
Responsibilities:
Vector Marketing customer sales reps sell Cutco products through appointments (most virtually). The products are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about kitchen tools or sales isn't needed. We work with a lot of people who are just looking to build up their resume, communication, and networking skills. We provide all of the training needed for success.
Position Details:
Excellent pay – $24.50 base-appt not based on sales, paid weekly. We have a commission structure set up based on performance. There is opportunity to make more, but there is still a fall back for the sales rep to make an income even if they have an off week.
Solid training – we've been training people to do well for over 40 years. Even if someone doesn't decide to stay with us long term, the sales, networking, & communication skills they build are needed for any field.
Flexible scheduling – we help our reps create a schedule that works best for them. Some work as much as possible, some work a few hours a week to earn some extra income around vacations, other jobs, or family commitments, and others just work for the summer.
Choice of location – sales reps have an opportunity to work from home after their initial training.
Basic Requirements:
Enjoy working with people
All ages eighteen plus or seventeen and a high school graduate
Conditions apply
Able to start within the next 7 – 10 days
Willing to learn and apply new skills.
Who would do well:
People who have done well with us in the past have had experience in all kinds of fields (some none at all!) - admin, retail, fast food, cashier, administrative assistant, receptionist, office work, server, landscaping, and in just about any field you can imagine. We welcome all applicants who have a positive attitude and enjoy working with people.
If you think you would be a great fit for our sales team fill out the contact information and a receptionist will follow up with you about setting up a virtual interview with a manager. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.$45k-55k yearly est.2d ago
Community Medical Integration Coordinator (40 hours Remote)
Maintain knowledge base of resources available within the community and Kaiser Permanente assists with arranging for medical services in the appropriate location. Experience in inpatient and outpatient settings within Kaiser Permanente. Comprehensive knowledge of Northwest Permanente and Kaiser Health Plan policies, procedures, personnel, goals, objectives, data systems and organizational structure. To assist NWP clinicians, KPNW members and community clinicians in the coordination of medical services between Kaiser Permanente and community providers and facilities.$46k-67k yearly est.4d ago
Bilingual Healthcare Customer Service Representative - Vietnamese-English - Remote in Washington
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. As a Bilingual Customer Service Representative - Vietnamese-English working remotely in Washington, you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. Bringing smiles is what we do at TTEC for you and the customer. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.$30k-35k yearly est.8d ago
Associate LICSW Case Manager - Bellevue
$10,000 Sign On Bonus - Position Eligible!!
Work from Home - Hybrid work schedule available!
Supervision towards licensure provided!
Provides a wide range of clinical social work services in a primary care or home health setting, including support and consultation to care team in managing patients. Evaluate psychosocial assets and deficits for the purpose of enabling the pt to maintain the greatest level of independence. Coordinates with others to establish a plan of care. Provides short term counseling, teaching and brokering with other resources for care giving needs.
Essential Responsibilities:
Provide appropriate social work interventions to all age patients and their families including but not limited to psychosocial assessment, brief individual or family, advocacy, linkage, referral, group work, case coordination, and long-term care planning and placement.
Consultation and coordination with multidisciplinary team of care professionals and primary care site medical/nursery staff, to include family conferences, care conferences, team meetings and etc.
Assesses patient and family needs for care and communicates with other health care providers appropriately. Collects data relevant to visit with ongoing assessment throughout the duration of care. Evaluate psychosocial assets and deficits for the purpose of enabling the pt to maintain the greatest level of independence.
Evaluates patients/family needs through timely assessment, communication and observation. Modifies plan of care through assessement based upon patient/care systems response.
Basic Qualifications:
Experience
Minimum one (1) year of previous social work experience.
Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
Masters degree in social work (MSW).
License, Certification, Registration
Licensed Social Work Associate & Independent Clinical (Washington) OR Licensed Advanced Social Worker License (Washington) OR Licensed Independent Clinical Social Worker (Washington)
Additional Requirements:
Excellent written and verbal communication skills.
Demonstrated success as part of a multi-disciplinary team and commitment to diversity.
Preferred Qualifications:
Two (2) years of post-masters experience.
Care coordination experience in managed care system, in-/outpatient setting, skilled nursing or long-term care facility.
Knowledge of social case management, conflict resolution and team building practices.
Familiarity with Microsoft Office.
Familiarity with electronic charting.
Job Schedule:
Job Category:
Behavioral Health, Social Services & Spiritual Care$33k-46k yearly est.9h ago
*** Sign-On Bonus Eligible ***
ASSISTANT MANAGER FOR FLOAT POOL, INTERVENTIONAL PAIN, OUTPATIENT ANESTHESIA. ONE YEAR CHARGE NURSE OR LEAD EXPERIENCE REQUIRED
NURSING OR NON-NURSING DEGREE REQUIRED. ONE YEAR CHARGE NURSE OR LEADERSHIP EXPERIENCE IS REQUIRED. SOME REMOTE WORK OPTION IS INCLUDED.
Job Summary:
Manages daily clinical operations in designated areas within a medical center under the direction of the MCM or COM. The Clinical Operations Supervisor is directly responsible for the clinical teams and services within a designated area and works closely with providers and managers to assure the delivery of clinical, ancillary, and business services in the medical center in a way that meets or exceeds standards while providing an excellent patient experience across all services.
Essential Responsibilities:
Operational Excellence: Manages the daily operations of assigned clinical teams and services within a medical center to assure optimal delivery of safe, appropriate, accessible care and service. Supports/facilitates coordination of workflow across medical, nursing, technical, ancillary and office staff. Collaborates with managers in the medical center to align operations and implement/monitor interdisciplinary change initiatives, including access, workflow, quality, service and safety improvements. Assures adequate staffing levels are in place to meet patient needs.
Patient Experience: Assures that staff deliver patient care that meets or exceeds clinical quality and safety standards. Trains and supports staff in delivering a consistent customer experience. Resolves service/care issues, unusual occurrences (UOs), including patient complaints, as they occur within assigned area.
Staff Engagement and Development: Manages staff, including selection, training and development, performance management, recognition, discipline and termination. Supports all team members, including medical staff, in achieving performance expectations and standards. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff.
Financial Stewardship: Manages within resources allocated. In collaboration with other medical center management colleagues, makes operational adjustments as needed to meet financial targets.
Compliance and Emergency Preparedness: Establishes processes to monitor and support frontline staff in maintaining clinical standards and practice in accordance with local, state and federal requirements. Assures ongoing compliance and adherence to GH policy/procedure, as well as other compliance, regulatory and accreditation requirements. Assures that staff within the clinical team are trained and know what is expected during and after an emergency.
#RNMGR
Basic Qualifications:
Experience
Minimum one (1) year of outpatient operations experience as a nurse.
Minimum one (1) year of experience as a charge nurse, lead, or supervisor in a clinical environment managing the day-to-day work flow and performance of others, identifying and meeting customer requirements, and working effectively with medical staff.
Education
Associates degree in nursing.
License, Certification, Registration
Basic Life Support required at hire
Registered Nurse License (Washington) required at hire
Additional Requirements:
Ability to mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable.
Ability to manage multiple tasks simultaneously.
Able to prioritize and effectively anticipate and respond to issues as they arise.
Effective communication, collaboration and change management skills.
Preferred Qualifications:
Three (3) years of increasingly responsible outpatient operations experience as a nurse.
Two (2) years of experience as a charge nurse, lead, or supervisor in a clinical environment managing the day-to-day work flow and performance of others, identifying and meeting customer requirements, and working effectively with medical staff.
Knowledge of regulatory requirements, managed care, health care delivery systems and nursing practice.
Financial management skills.
Bachelors degree in nursing.
Job Schedule:
Job Category:
Nursing Licensed & Nurse Practitioners, RN Manager$89k-125k yearly est.4d ago
Manager Pharmacy Medicare Programs
Operate as a Project Manager accountable for managing processes related to PBM Performance, Part D adjudication of benefits, and pharmacy audits.$81k-129k yearly est.4d ago
RN - Liaison Nurse - Care Management Per Diem Remote - Must Live In WA
Working closely with primary care teams, specialty care teams and medical providers, the Liaison Nurse will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services. The Care Manager will work in 2 settings on a periodic rotating schedule, planning the discharges and follow up care for Kaiser Foundation Health Plan of Washington patients hospitalized at a nearby network facility and carrying a case load of patients in one of the Kaiser Foundation Health Plan of Washington medical centers. The Liaison Nurse collects data and provides input to leadership regarding issues or concerns related to utilization, cost, quality, service and care delivery to patients.$70k-89k yearly est.4d ago
Two (2) years of prior home health/hospice clinical management or clinical specialist experience preferred.$42k-63k yearly est.4d ago
Manager Pharmacy Medicare Programs
Remote Position!
Responsible for pharmacy benefit services operations for the Medicare line of business. Operate as a Project Manager accountable for managing processes related to PBM Performance, Part D adjudication of benefits, and pharmacy audits. Function as a subject matter expert on Medicare Prescription Drug Coverage.
Essential Responsibilities:
Medicare Part D subject matter expert responsible for conveying applicable CMS regulatory guidance and expectations to staff within the pharmacy department. Consult with compliance divisions to provide strategic enterprise support. Maintain cross-functional relationships with Sales, Account Management, Government Programs, IS/IT, Internal Audit, and other applicable divisions to ensure compliant and accurate administration of pharmacy benefits across delivery systems.
Manage Part D benefit implementation and provide post-project oversight with the contracted PBM. Ensure pharmacy projects are completed while maintaining a strong focus on Medicare Part D compliance. Represent Pharmacy Health Plan in the role of a Medicare Subject Matter Expert by providing current operational state and conveying future needs. Update departmental policies as needed.
Facilitate cross-functional efforts throughout the enterprise to ensure optimal 5-star Medicare measures. Support annual readiness, maintain industry knowledge, and provide in-depth analysis to guarantee proper support for Medicare Programs. Manage pharmacy audits as they are received.
Work with leadership to manage the PBM relationship. Ensure Medicare Part D related contract terms are met. Address escalations with PBM staff to ensure favorable resolution. Work closely with business partners to facilitate prime client/vendor rapport while identifying cost saving opportunities for the enterprise.
Basic Qualifications:
Experience
Minimum five (5) years of pharmacy operations (claims adjudication).
Education
High School Diploma OR General Education Diploma (GED).
License, Certification, Registration
N/A
Additional Requirements:
In depth knowledge of Medicare regulations.
Preferred Qualifications:
Five (5) years of experience in pharmacy health plan, PBM operations, participation in CMS audits.
Pharmacy Technician, Pharmacist by date of hire/transfer.
Bachelor's degree.
Job Schedule:
Job Category:
Pharmacy
$82k-131k yearly est.4d ago
*** Sign-On Bonus Eligible ***
ASSISTANT MANAGER FOR FLOAT POOL, INTERVENTIONAL PAIN, OUTPATIENT ANESTHESIA. ONE YEAR CHARGE NURSE OR LEAD EXPERIENCE REQUIRED
NURSING OR NON-NURSING DEGREE REQUIRED. ONE YEAR CHARGE NURSE OR LEADERSHIP EXPERIENCE IS REQUIRED. SOME REMOTE WORK OPTION IS INCLUDED.
Job Summary:
Manages daily clinical operations in designated areas within a medical center under the direction of the MCM or COM. The Clinical Operations Supervisor is directly responsible for the clinical teams and services within a designated area and works closely with providers and managers to assure the delivery of clinical, ancillary, and business services in the medical center in a way that meets or exceeds standards while providing an excellent patient experience across all services.
Essential Responsibilities:
Operational Excellence: Manages the daily operations of assigned clinical teams and services within a medical center to assure optimal delivery of safe, appropriate, accessible care and service. Supports/facilitates coordination of workflow across medical, nursing, technical, ancillary and office staff. Collaborates with managers in the medical center to align operations and implement/monitor interdisciplinary change initiatives, including access, workflow, quality, service and safety improvements. Assures adequate staffing levels are in place to meet patient needs.
Patient Experience: Assures that staff deliver patient care that meets or exceeds clinical quality and safety standards. Trains and supports staff in delivering a consistent customer experience. Resolves service/care issues, unusual occurrences (UOs), including patient complaints, as they occur within assigned area.
Staff Engagement and Development: Manages staff, including selection, training and development, performance management, recognition, discipline and termination. Supports all team members, including medical staff, in achieving performance expectations and standards. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff.
Financial Stewardship: Manages within resources allocated. In collaboration with other medical center management colleagues, makes operational adjustments as needed to meet financial targets.
Compliance and Emergency Preparedness: Establishes processes to monitor and support frontline staff in maintaining clinical standards and practice in accordance with local, state and federal requirements. Assures ongoing compliance and adherence to GH policy/procedure, as well as other compliance, regulatory and accreditation requirements. Assures that staff within the clinical team are trained and know what is expected during and after an emergency.
#RNMGR
Basic Qualifications:
Experience
Minimum one (1) year of outpatient operations experience as a nurse.
Minimum one (1) year of experience as a charge nurse, lead, or supervisor in a clinical environment managing the day-to-day work flow and performance of others, identifying and meeting customer requirements, and working effectively with medical staff.
Education
Associates degree in nursing.
License, Certification, Registration
Basic Life Support required at hire
Registered Nurse License (Washington) required at hire
Additional Requirements:
Ability to mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable.
Ability to manage multiple tasks simultaneously.
Able to prioritize and effectively anticipate and respond to issues as they arise.
Effective communication, collaboration and change management skills.
Preferred Qualifications:
Three (3) years of increasingly responsible outpatient operations experience as a nurse.
Two (2) years of experience as a charge nurse, lead, or supervisor in a clinical environment managing the day-to-day work flow and performance of others, identifying and meeting customer requirements, and working effectively with medical staff.
Knowledge of regulatory requirements, managed care, health care delivery systems and nursing practice.
Financial management skills.
Bachelors degree in nursing.
Job Schedule:
Job Category:
Nursing Licensed & Nurse Practitioners, RN Manager$89k-124k yearly est.4d ago
RN - Liaison Nurse - Care Management Per Diem Remote - Must Live In WA
Working closely with primary care teams, specialty care teams and medical providers, the Liaison Nurse will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services. The Care Manager will work in 2 settings on a periodic rotating schedule, planning the discharges and follow up care for Kaiser Foundation Health Plan of Washington patients hospitalized at a nearby network facility and carrying a case load of patients in one of the Kaiser Foundation Health Plan of Washington medical centers. The Liaison Nurse collects data and provides input to leadership regarding issues or concerns related to utilization, cost, quality, service and care delivery to patients.$70k-89k yearly est.4d ago
