Other World Computing jobs - 75 jobs

About Us: We are a customer service company that provides IT Services. We are quickly growing and we're looking for the right person to join our team. OWC Pro IT Service provides only the highest level of customer service for our client's IT, security, network, and technical business continuity needs. OWC Pro IT Services is a growing information technology consulting company. Our services are tailored to small to midsized businesses that don't want the expense of an on-staff IT department. We provide unique ideas in combination with dedication and personal attention to our clientele. We strive for new and enhanced ways to solve problems and create optimized systems to meet our client's IT needs. OWC Pro IT Services focuses on advising our client's business on how to best utilize information technology to meet their business goals. We also provide implementation, deployment, and management of IT systems. Supervisory Responsibilities: None Duties/Responsibilities: Provide customer service/support to new and existing clients Properly assess and escalate issues to accurately track & log billable time into the issue tracking/billing system for accountability and revenues Support clients after the initial project with any additional concerns or issues that may arise Provide excellent customer service to existing and future SMB clients Troubleshoot and fix IT issues at off-site locations both remotely and on-premises Assist in managing IT infrastructures Proactively manage and maintain server, network and firewall systems Administer and support core Microsoft, Cisco, Linux/Unix, Apple, VMware, and SonicWall technologies Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance Maintain inventory and asset configuration documentation Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations Required Skills/Abilities: A keen interest in IT issues Proactive, self-motivated and enthusiastic Experienced with keen ability to analyze and interpret customer pain points to solve apparent and transparent business problems Competency in Windows Server (2008/2012/2016/2019) and desktop operating systems (8/10) A solid understanding of LAN/WAN networking Ability to troubleshoot network issues Firewall/UTM configuration and troubleshooting Windows Server Active Directory/Group Policy/Exchange/IIS experience Office 365/Microsoft Azure Experience with server virtualization technologies such as VMware Server ESX and Microsoft Hyper-V Practical Knowledge of Security requirements for businesses Configuration of Backup Software/Hardware for Disaster Recovery Excellent Verbal and Written Communication High-School Diploma or GED completed with some post-secondary education in a business or technical background Reliable Transportation and valid Driver's License Flexibility and able to adapt to a rapidly changing environment Preferred: Bachelor's degree in a business or computer related field Apple Desktop Operating System Support (OSX) Familiarity with VoIP Technology Experience with Microsoft Visio Scripting experience 2 years Prior Experience as a Small Business IT Consultant Certifications: CompTIA A+, Network+, MCSE, SonicWALL CSSA, VMware Certified Professional, Cisco CCNA Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This supersedes prior s. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity. EEO/AA Employer Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.

About the Role Responsible for managing a team that sells Canon's full array of PPS products (hardware, software, solutions, and services). Maintains and builds team unity and a positive team culture. Maintains high ethical standards and adherence to all Canon policies. Your Impact - Meets and/or exceeds revenue requirements set by management. Maintains balanced performance among all team members. - Maintains appropriate staffing levels as set by management. Attracts and retain key sales talent through effective use of the HR processes (interviewing, hiring, coaching and corrective actions as necessary). - Effectively develops personnel, aimed toward their achievement of success. Prepares all team members for career advancement. Development of team members' skills and knowledge in all necessary areas. - Consistent implementation of sales management process including effective use of Salesforce.com for all pipeline and activity management. Accurate sales forecasting via Salesforce.com. - Develops and maintain proficiency and superior knowledge of products, programs, pricing, and policies. Develops enhanced skills. - Develops relationships and leads the development of high-level strategies for all large accounts within assignment. Strategies should include both short- and long-term objectives, all areas within the account (procurement, finance, IT), and Canon's full array of hardware solutions and services. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Requires up to 40% travel (valid driver's license and acceptable driving record necessary) including overnights and weekends. We are providing the anticipated base salary range for this role: $96,880-145,090 -annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $xxx,xxx annually.. This role is eligible for a transportation allowance Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #li-rh1 #pm19 We can recommend jobs specifically for you! Click here to get started.

The Channel Account Manager for ASUS Systems Business Group is assigned to our VAR Sales Team. This role is responsible for all Commercial SMB sales functions within the Managed VAR Channel. The CAM will develop business relationships to best leverage and enable ASUS penetration across the Commercial SMB segment within assigned partners. These partners are members of the AGP (ASUS Gold Partner) and ASP (ASUS Silver Partner) community. Essential Duties and Responsibilities: Works with ASUS Commercial Sales Management, Distribution Team & Product Management Teams to develop go-to-market strategies for ASUS Products and Services within assignment. Proactively identifies sales opportunities through assigned managed partners. Focuses to develop ASUS relationships and engagement within all levels of the assigned account base. Executes a business plan focused on driving unit/revenue growth and measurement against defined targets for the assigned account base. Maintains multiple contacts within a large customer base, providing routine communication about ASUS products, programs, offers, and promotions. Travels as needed to partner HQ/Satellite Locations to conduct PPM presentations, lead onsite AM's who conduct face-to-face trainings and meetings to further develop ASUS business. Additional travel to support partners with regional SMB focus trade shows as needed. Weekly, Monthly, Quarterly business tracking & internal communication (ACI) to drive awareness, visibility, and needs for both short-term & long-term sales opportunities/pipeline/development within assigned VAR Channel. Focus, analyze and develop End Customer demand within SMB. Initial primary focus will be within California, but this will expand. Maintain good attendance and punctuality. Knowledge and Skills: Ability to work confidently in a rapidly changing, fast-paced, and results-oriented corporate environment where a high degree of flexibility is required. Excellent written and verbal communication skills in English. Expert knowledge of industry trends, competition, customer buying patterns, and marketing techniques. Demonstrated ability to build strategic partnerships across organizations. Exceptional time management, prioritization, attention to detail, analytical, and problem-solving skills. Ability to self-direct and work remotely. Highly proficient with MS PowerPoint and Excel. Strong Presentation and Communication skills. Ability to articulate the ASUS value proposition. Ability to influence at all levels both with customers, and internally at ASUS. Required Qualifications: Bachelor's Degree (B.A. or B.S.) is required. 5+ years of prior Outside Sales experience in IT Hardware, Software, or Services. Named Account relationships and knowledge of the Commercial PC/Client business. High understanding of Indirect Commercial Sales and Customer acquisition process. Preferred Qualifications: Hunter mentality Leadership experience & capability. Business plan development and execution. Demonstrated quota achievement. Strong knowledge of Commercial Distribution, the VAR Channel, and End Customers. Technical proficiency in Computer Hardware/IT environments. Proven ability to sell in complex and dynamic situations. Working Conditions: Works remotely, preferably in California. Daily required Telephone, Email, TEAMS Communication duties. Weekly, Monthly, and Quarterly Face-to-Face Training, Client Engagement, Internal Reporting. Travel as needed/required by role & customer cadence. Requires sitting, operating a computer keyboard, telephone, and other office equipment for extended periods of time. Approximately 15% travel is required. $130,000 - $175,000 annually is the estimated pay range for this role working remotely in California. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k). ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.

**Talent Acquisition Leader Sr - Med Device Recruiter - req1616** Manage requisition workload and meet specific recruiting performance goals. **RESPONSIBILITIES** This is a remote home office role, located in the USA. + Manage requisition workload, meeting specific recruiting performance goals, as assigned by Director, Talent Acquisition. + Build and maintain candidate pipelines and networks as needed to ensure a constant flow of qualified candidates are available to meet CMSU manpower needs. + Create candidate skill set pipeline folders in recruiting application allowing easy retrieval and review for Hiring Managers. Develop local notification process alerting Hiring Managers of new prospective candidates for their organizations. + In partnership with business unit leaders; Director, Talent Acquisition; and local Hiring Managers, identify, develop and maintain College Recruiting/Cadet/Intern Programs as needed to support assigned business unit(s). + Coordinate 3rd party search firm and Talent Acquisition agency recruiting utilization + Conduct telephone screening and/or in-person interviews ensuring only qualified candidates are submitted to Hiring Managers for consideration. + Ensure all candidate contacts (in-person, telephone and email), activities and tasks are thoroughly and correctly documented in CMSU recruiting application (ATS). + Ensure follow-up and detailed feedback are received and thoroughly documented in recruiting application (ATS) within 48-hours of candidate submittal and 24-hours of interview completion. + Manage applicant workflow, requisition and offer letter approval processes per CMSU recruiting service delivery process models and recruiting application. + Maintain contact with all Hiring Managers to ensure complete understanding of their present and future manpower needs, keeping them informed on the current status of their requirements and prospective candidates. + In coordination with business unit leaders and Hiring Managers, establish and maintain prioritization system for requisitions, putting forth maximum focus on filling high priority requirements timely. + Coordinate relocation, sign-on bonuses, compensation, and incentive plans between prospective new hires and CMSU management as required. + Review information on all assigned requisitions and associated candidate status by close of business Friday, or your last working day, of each week, ensuring correctness of all information, prior to creation and transmission of weekly requisition status and recruiting activity reports. + Participate in job fairs, trade shows and career fairs + Coach, guide, mentor and develop Sourcers and Recruiters as necessary + Prepare reports and compile information as necessary **QUALIFICATIONS** + Possess ability to train, coach, mentor and develop mentor Sourcers and Recruiters + Computer literate with strong Internet, Microsoft Word, Excel and PowerPoint abilities. + Possess ability to work extended hours and weekends as necessary to accomplish recruiting missions. + Available for frequent, often âlast minuteâ domestic travel, as necessary. + Possess and aggressively demonstrate a strong sense of urgency in completing missions timely. + Able to adapt and adjust to rapidly changing priorities. + Possess superior written and oral communications and presentation skills. + Possess superior multi-tasking abilities. + Possess strong customer service skills. + 4 Year Bachelor's Degree + 10 years Recruiting experience in a corporate recruiting capacity + Pay Information: Min $97,900 to Max $157,500 (DOE) **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**About the Role** Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. **Your Impact** - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner. **About You: The Skills & Expertise You Bring** HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Strong verbal and written communication skills. - Proficient in MS Office, strong attention to detail, organized and able to multitask. - Successful completion of Call Taker New-Hire training and introductory period. - Must be able to work wide variety of work shift/schedules with short notice. We are providing the anticipated hourly rate for this role: $17.20 to 21.84 hourly. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Hybrid - This position offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. **Posting Tags** \#LI-RH2 #PM19 **Location** _US-IL-Itasca_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33437_ **Category** _Customer Service/Support_ **Position Type** _Full-Time_ **Workstyle** _Hybrid_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

**About the Role** Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. **Your Impact** We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. **About You: The Skills & Expertise You Bring** Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary). - The capability to work in a 24/7 environment, while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated hourly rate for this role: $21.50 to 30.75 hourly. This role is eligible for a transportation allowance. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-KG1 #PM19 **Location** _US-IL-Itasca_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33753_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

About the Role Accountable for managing all aspects of the rapid response expediting process, including 24 x 7 support, with the goals of achieving timely and positive results for all instances. Proactively developing and implementing strategies that enhances overall operational performance and drives positive customer satisfaction while maintaining cost effectiveness. Direct and coach each direct report in a manner that will result in a superior level of customer satisfaction. Your Impact '- Maintains a superior level of customer satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available. Holding direct reports accountable for maintaining the same level. - Manages and directs the day-to-day operations of the 24 x 7 Expediting Coordinators. - Oversees our Expediting Partners activities holding them to account for on time performance, accurate billing, and SOP adherence. - Schedules staff that provides support to our customers on a 24 x 7 basis. - Manages and directs the day-to-day operations of the front-line Support Reps. - Monitors and manages the Support Rep phone line ensuring no gaps or in coverage or extended delays in answering. - Verifies email requests to the Support Rep mailbox are responded to in a timely and professional manner. - Completes monthly grading of calls into the Support Line for each Support Team member. Provide coaching to each team member that meets department objectives. - Develops, reviews, compiles and publishes productivity metrics including presenting those live to upper management as required. - Independently works to favorably resolve direct customer escalations, issues, and concerns. - Creates purchase orders to vendors as needed and validate direct reports are completing daily purchases in the most cost-effective manner available. - Being proficient in creating, maintaining, and updating in scope system settings and values as needed. - System development and business user integration testing for the updating and testing of new systems or enhancements. - Works closely with our IT team to correct any systemic issues. - Develops, trains, hires, and provides guidance to staff to maintain effective and smooth operations. - Maintains authority for most personnel related decisions within the department. - Responsible for reviewing and improving internal procedures to more efficiently and effectively service the company. - Publishes, distribute, train, and enforce all current published procedures and standards. - Completes all other tasks, projects and functions assigned by Manager. About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management experience - Cross Functional Team participation in projects both on and off site. - Travel as required to complete business objectives. - Proficient in Advanced Excel, Power Point, and use of analytical tools. - Ability to multi-task. - Computer skills with a knowledge of Oracle. - Excellent written and verbal communication skills. We are providing the anticipated base salary range for this role: $77,180 - $115,580 annually. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #LI-KG1 #LI-HYBRID #PM19 We can recommend jobs specifically for you! Click here to get started.

**XR Clinical Applications Specialist - req1569** This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services. **RESPONSIBILITIES** + **Pay Information: Min $78,600 to Max $126,500** + **Requires 80-90% nation wide travel.** + Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location. + Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services. + Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer's satisfaction with CMSU products and services. + Determine whether client needs additional training or development and preparing additional training as determined by need. + Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs. + Complete site reports documenting the daily training details. + Provide Pre/Post Communications for both internal and external customers. + Maintain technical and clinical proficiency. + Diagnose and resolve problems affecting system performance and image quality. + Escalate any unresolved issues pertaining to system performance and image quality. + Work with service engineers as needed. + Complete Alerts and PCR's when applicable. + Provide mid-week update to Applications Management and local Canon Team. **QUALIFICATIONS** + Excellent project management skills. + Excellent verbal communication skills. + Excellent written communications skills. + Excellent presentation/platform skills. + Previous teaching experience a plus. + Based on Modality Supported: (XR) ARRT RT(R); (VL) ARRT RT( R)-Minimum Required, VI, CV or CI - Preferred; (MR) ARRT; (CT) ARRT RT(R); (PETCT) AART (CT ) and Either ARRT (N) or CNMT. + Must maintain active motor vehicle/driver's license from the state where the specialist resides. + 2 Year / Associate's Degree Radiologic Technologist in the specific modality. + 5 years Clinical experience at a hospital or imaging center. + **Pay Information: Min $78,600 to Max $126,500** \#LI-NA1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**Mgr SBG GOV -Southern States - req1617** Manage CMSU Business Development in assigned federal accounts. Establish long term relationships with key customers in the form of comprehensive purchase agreements and specialized business/clinical partnerships. **RESPONSIBILITIES** This is a remote, field-based position. The selected candidate will be required to live in the listed State(s). Southern States: Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Kentucky, Mississippi, NC, SC, OK, TN, TX, Virgina and WV **Pay Information: Base Salary $157,020 plus incentives.** + Analyze and identify CMSUs position within assigned Government accounts, long-term customer targets as well as products and services pertaining to customer requirements. + Manage and implement new business development strategies in conjunction with the market and region teams, including all products, services, financial parameters, strategic business alliances, consultative services and protocols within Government (including VA) accounts. + Manage and coordinate, as appropriate, business development resources from the business units, field sales organization and the HIT BU. + Create and maintain an annual business plan that demonstrates measurable and actionable metrics on a quarterly basis. Advise and recommend a plan to develop, implement, and manage CMSU's annual company plan for the assigned accounts. + Support all assigned geography activities as it relates to the Government. Be recognized as a valued member of the sales teams. + Maintain Veterans Integrated Service Network (VISN) relationships and coordinate the sales and service strategy for the VISN within assigned geography. + Manage to the company plan, quarterly budgets, contracts, forecasting and management business objectives (if applicable), customer relationships, and public and opinion leader perception within assigned geography. + Additional duties as assigned. **QUALIFICATIONS** + Knowledge of Government procurement process for VA + Strong project management skills, with ability to manage multiple projects at different stages, while meeting deadlines and maintaining quality. + Proficient in MS Office Suite products (Excel, Word, PowerPoint). + Proficient virtual presentation experience with Microsoft Teams preferred. + Strong presentation, public speaking, communication, and interpersonal skills. + 4 Year Bachelor's Degree in Degree in Business, Economics, Finance, Marketing, or related field. + 3 years Sales experience with medium to large Integrated Delivery Network (IDN) or direct experience within the VA. + 5 years VA VISN relationship management experience preferred + **Pay Information: Base Salary $157, 020 plus incentive** **\#LI-LP1** **\#LI-Remote** **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

About the Role NT-ware USA Inc. is seeking a motivated and experienced Business Developer (Business Development Consultant) to join our team. The successful candidate will be responsible for identifying and developing new business opportunities, building, and maintaining strong client relationships, and driving sales growth. This role requires a strategic thinker with a passion for innovation and a proven track record in business development. This position is full time, with a preferred location within the Central, Mountain, or Western US. The (home-)office and travel balance is about 40/60. This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact * Identify and pursue new business opportunities to expand NT-ware's market presence - Develop and implement strategic business plans to achieve sales targets and company goals - Build and maintain strong relationships with key clients and stakeholders - Cooperate with the marketing and product development teams to create effective sales strategies - Prepare and deliver presentations and proposals to prospective clients - Monitor and report on sales performance, providing insights and recommendations for improvement About You: The Skills & Expertise You Bring * Demonstrated track record of success in sales or business development - Bachelor's degree in business administration, marketing, or a related field - Outstanding interpersonal, communication, and negotiation skills - Capability to analyze the semiconductor business environment and forecast business opportunities short and long term - Able to derive/understand the proper business objectives and clearly communicate sales strategy to meet/exceed the objectives - Aptitude to navigate through complex and dynamic selling environment - This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel - Individual must possess a clean valid state driver's license in order to obtain the position - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies In accordance with applicable law, we are providing the anticipated base salary range for this role: $90,000 - $110,000. Company Overview NT-ware USA, Inc. - Join an exciting opportunity with one of the world's most successful global brands. NT-ware, headquartered in Bad Iburg, Germany, provides a full range of soft- and hardware solutions, based on the latest technologies, to manage and control all printing and copying processes. Our organization not only delivers printer management functionalities like printer accounting, copy accounting, and secure printing, but also production printing features like print room management, job ticketing, web submission and production management. It is our goal to help our customers increase their productivity, reduce costs, and optimize their workflow. For our main product, uni FLOW Output Manager NT-ware has entered in a strategic partnership with Canon Inc. This position, based in Melville, NY is in support of the US client base. † Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site **************************************************************** we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at **************************************************************** Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #PM19 #LI-REMOTE Responsibilities - Identify and pursue new business opportunities to expand NT-ware's market presence - Develop and implement strategic business plans to achieve sales targets and company goals - Build and maintain strong relationships with key clients and stakeholders - Cooperate with the marketing and product development teams to create effective sales strategies - Prepare and deliver presentations and proposals to prospective clients - Monitor and report on sales performance, providing insights and recommendations for improvement Qualifications - Demonstrated track record of success in sales or business development - Bachelor's degree in business administration, marketing, or a related field - Outstanding interpersonal, communication, and negotiation skills - Capability to analyze the semiconductor business environment and forecast business opportunities short and long term - Able to derive/understand the proper business objectives and clearly communicate sales strategy to meet/exceed the objectives - Aptitude to navigate through complex and dynamic selling environment - This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel - Individual must possess a clean valid state driver's license in order to obtain the position - This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies In accordance with applicable law, we are providing the anticipated base salary range for this role: $90,000 - $110,000.

About the Role Canon USA's Dispatch Supervisors are responsible for day to day supervision of the dispatch department. Your Impact * Monitors all telephone queues to ensure that the Dispatchers are at their desks, logged on and ready to work during the hours designated by the individual work schedules. - Guides Lead Dispatchers to ensure that the customer pick up times and technician pick up times are within targets. - Responsible for guiding and controlling all incoming and outgoing calls from BSM technicians and customers when necessary within the region, and to work along with Service management to ensure compliance and direction of effort. - Coordinates efforts with Dispatch Manager to control and guide Dispatch personnel. - Evaluates performance based on weekly reports. - Communicates with internal departments such as Data Management, Customer Service, Operations Managers, Credit and Collections, and Contracts. - Sets appropriate example with professionalism, and good attendance and punctuality. - Perform all required management tasks regarding personnel including interviewing, training, employee development and employee discussions. About You: The Skills & Expertise You Bring * Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Minimum 2 years experience as a Lead. - Detail oriented, articulate, strong communication skills and well-organized. - Microsoft Office background, particularly Excel, required. - Prior Oracle experience/testing a plus. - MWA (ADS) experience preferred. - May occasionally work a different shift due to business needs. We are providing the anticipated base salary range for this role: $50,020 - $74,930 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #LI-RH1 #PM19 #LI-Hybrid Responsibilities - Monitors all telephone queues to ensure that the Dispatchers are at their desks, logged on and ready to work during the hours designated by the individual work schedules. - Guides Lead Dispatchers to ensure that the customer pick up times and technician pick up times are within targets. - Responsible for guiding and controlling all incoming and outgoing calls from BSM technicians and customers when necessary within the region, and to work along with Service management to ensure compliance and direction of effort. - Coordinates efforts with Dispatch Manager to control and guide Dispatch personnel. - Evaluates performance based on weekly reports. - Communicates with internal departments such as Data Management, Customer Service, Operations Managers, Credit and Collections, and Contracts. - Sets appropriate example with professionalism, and good attendance and punctuality. - Perform all required management tasks regarding personnel including interviewing, training, employee development and employee discussions. Qualifications - Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Minimum 2 years experience as a Lead. - Detail oriented, articulate, strong communication skills and well-organized. - Microsoft Office background, particularly Excel, required. - Prior Oracle experience/testing a plus. - MWA (ADS) experience preferred. - May occasionally work a different shift due to business needs. We are providing the anticipated base salary range for this role: $50,020 - $74,930 annually.

CDS Office Technologies is seeking a confident, determined, and personable Sales Representative ready to embrace a sales career selling Managed Network Services, Telephony and Print. In this role, you will help grow our sales through prospecting, scheduling discovery meetings, proposing, and closing new opportunities while maintaining current clients. This role will focus on Managed Network Services, Hosted Telephony, and Print Solutions. We are looking for a team-member eager to learn, eager to grow, and excited for the chance to help other businesses tap into the technology solutions our firm provides. Your determination, charisma, and creativity will make all the difference in your success. The ideal candidate will be able to manage 20+ opportunities at one time. The ability to communicate and progress through the sales process is crucial. You will not be alone, CDS will provide a sales team of IT experts to help you win. Earning potential is significant with regular sales contests, SPIFFs from multiple sources, and recurring revenue opportunities to incentivize and maximize income potential. Key activities will include: Meeting with and Maintaining a Current book of Business Finding and Meeting with New Potential Clients Prospecting and contacting potential customers using phone, email, social media, and in-person meetings Asking questions and understanding the prospect's business, their growth goals, and their current technology or print strategy Clearly explaining not just the solutions we offer but also what makes our firm special and separates us from the competition. Understanding our prior work with clients to cite examples and use-cases when working with prospects Maintaining and updating a CRM with information about prospects and opportunities Collaborating with our sales leadership to move prospects into the sales process Staying abreast of market trends and technology changes This position requires: Successful Experience Prospecting in the business sector Ability to directly engage and build relationships with senior professionals at client organizations Reliable entrepreneurial spirit Competitive Winning Attitude A strong focus on results, being self-motivated, flexible, and resilient Exceptional written and verbal communication skills Strong organizational skills particularly as it relates to pipeline management About us: CDS Office Technologies is a full-service Technology sales and service company that offers the best-in-class network and print services. For over five decades, CDS Office Technologies has been delivering solutions for the office environment across a multitude of industries. CDS was founded in 1971 selling copier duplicators and has since expanded the business into a full-service provider of office technology products and professional services. Our success can be attributed to exceptional client services, honesty and integrity in the market, and a team that truly understands the importance of helping our customers reach their technological goals. Our clients demand the highest quality from their technology partner, and we work tirelessly to exceed their expectations. We offer a comprehensive compensation and performance-based bonus package including but not limited to: Annual base salary of $40,000.00 - $50,000.00 (depending on experience and qualifications) Annual Company Sponsored Sales Incentive Trip High Commission and Bonuses/ SPIFF's/ Recurring Revenue Vehicle Reimbursement Cell Phone Reimbursement Medical insurance Dental insurance Vision insurance Life insurance 401(k) Paid holidays Paid time off Vacation time off CDS Office Technologies an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

**About the Role** Canon U.S.A., Inc. in Melville, NY is currently seeking a Technical Solutions Professional III (Representative, Tech Supt III). The Technical Solutions Professional III performs second to third-level hardware phone-based support for Canon's LFS products, such as Arizona, Colorado, PlotWave, ColorWave, and image PROGRAF devices. Assists Canon dealers and CSG in troubleshooting and repairing these Canon devices. Using established company guidelines, provides phone-based technical assistance with installation, maintenance, routine repair, and calibration of Canon equipment. Serves as a primary second-level contact for service-related issues and provides direct technical support. Typically reports to a supervisor or manager. Location: Melville, NY (Hybrid) or Itasca, IL (Hybrid) | Fully Remote considered for highly qualified candidates only Hours: 10:00 AM - 6:00 PM (Occasional 11:00 AM - 7:00 PM coverage) Eastern time This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays, Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. **Your Impact** About the Role Join one of the world's most admired and innovative imaging companies as part of our Technical Support Center. This is an opportunity to leverage your technical expertise, provide high-level support, and continue growing your skills in a dynamic environment. As a Technical Solutions Professional III, you will deliver advanced phone-based technical support for Canon Independent Dealers and Canon Solutions Group technicians, focusing on production equipment systems functionality and hardware issues. Key Responsibilities - Technical Support: Provide expert troubleshooting for high-end Large Format hardware and related systems, including network connectivity for production devices such as Arizona, Colorado, plot WAVE, color WAVE, and image PROGRAF Devices - Problem Analysis: Duplicate, re-create, or configure environments within an open pre-escalation framework to diagnose issues, propose solutions, and report status updates - Documentation: Accurately record all interactions in the Call Management System to ensure efficient follow-up and timely resolution - Knowledge Sharing: Contribute to internal and external knowledge bases via Teams, Canon Grid, and other platforms - Video Content Creation: Produce concise "How-To" videos for the e-Support library to assist technicians and engineers in resolving issues independently **About You: The Skills & Expertise You Bring** - Experience: - 2 - 5 years of technical proficiency in the Large Format Systems (LFS) imaging industry - 2 - 5 years troubleshooting and repairing Canon Large Format digital products (Arizona, Colorado, plot WAVE, color WAVE, image PROGRAF) - Technical Skills: - Strong knowledge of computer platforms, hardware flashing, system software updates, and print driver installation - Strong electrical and mechanical troubleshooting skills - Comprehensive understanding of Canon digital LFS products including manuals and tools - Ability to use tools such as voltage meter and electrical schematics in troubleshooting - Education: - Associate's degree in Electronics or equivalent military/trade school training preferred. 2 - 4 years of active field experience will also be considered - Certifications: - Network+ or equivalent hardware vendor training/certification highly preferred - Other Requirements: - Excellent oral and written communication skills - Proven customer service skills and a professional, engaging demeanor - Ability to work flexible hours and occasional light travel (up to 10%) We are providing the anticipated salary range for this role: $33.37 - $49.98 hourly **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. **Posting Tags** \#PM19 #LI-AV1 #LI-HYBRID **Location** _US-NY-Melville | US-IL-Itasca_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33816_ **Category** _Systems Technical Support_ **Position Type** _Full-Time_ **Workstyle** _Hybrid_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

Currently setting up immediate interviews to fill vacancies!! * Employment Type: Part-Time, Full-Time Shift: Second Shift (3p-11p), Third Shift (11p-7a), Set schedules that include weekends. About Us At Midwest Answer, we're a niche answering service dedicated to delivering personalized, 24/7/365 client support. We tailor our call handling to align perfectly with each customer's needs-whether that's screening and forwarding calls, emergency dispatching, or handling after-hours messages. Our on-site Operators act as an extension of the client's team, ensuring every caller receives professional, accurate, and friendly service. Position Overview We're seeking a motivated Customer Service Representative to join our team of Operators. As the first point of contact for our clients' customers, you'll handle inbound calls, gather essential details, follow custom protocols, and ensure messages are delivered promptly and accurately. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in representing multiple businesses with a professional demeanor, we want to hear from you! Key Responsibilities Answer & Screen Calls: Professionally answer inbound calls on behalf of our clients, using custom greetings and scripts tailored to each account. Gather Accurate Information: Collect caller details and document relevant notes clearly and completely. Follow Customized Protocols: Adhere to account-specific guidelines-dispatching on-call technicians, escalating emergencies, scheduling appointments, or simply taking messages. Maintain Call Flow Metrics: Strive for efficient ring times, hold times, and talk times while ensuring call quality and accuracy. Provide After-Hours Support: Handle after-hours and weekend calls according to each client's unique protocols, including emergency dispatching when required. Update & Communicate: Enter information into the appropriate message pages or service tickets. Keep clients and internal teams informed of any issues. Display Empathy & Professionalism: Treat every caller with respect, patience, and a helpful attitude-balancing friendliness with urgency in emergency situations. Collaborate & Learn: Work closely with supervisors and peers to refine scripts, improve workflows, and participate in ongoing quality assurance (QA) and coaching sessions. Qualifications & Skills High School Diploma or Equivalent; college coursework preferred. Customer Service Experience: 1+ year in a call center, receptionist role, or customer-facing position (answering service experience is a plus). Strong Communication: Clear, professional phone etiquette; excellent grammar, spelling, and written skills for crafting messages and quick reports. Detail-Oriented: Ability to document complete, accurate, and concise information-no “text-speak.” Adaptable & Calm Under Pressure: Thrive in a fast-paced environment; able to handle multiple call types and shifting priorities. Tech-Savvy: Comfortable navigating phone systems, call software, CRM platforms, and basic troubleshooting (no specialist coding required). Team Player: Willing to learn from QA/coaching feedback, assist co-workers when needed, and maintain a positive attitude. Reliable & Punctual: Dependable attendance is crucial. Problem-Solving Mindset: Can think on your feet, ask the right questions, and escalate issues when necessary. What We Offer Competitive Pay & Shift Differentials: Base hourly rate plus shift differential for weekends. Holidays are double pay!! Comprehensive Training & Ongoing Coaching: One-on-one and group training to build your skills, including QA feedback to help you excel. Supportive Team Environment: Work alongside experienced Operators who value collaboration, comradery, and open communication. Benefits Package (full-time employees): Medical and dental coverage Paid time off (vacation and sick time) 401(k) retirement plan with company match Double Pay for working Holidays and weekend shift differential Employee referral bonuses How to Apply If you're ready to join a dynamic team that provides 24/7 customer service excellence, please submit your resume. (Please make sure it is current.) Preference given to applicants who provide a brief cover letter that mentions: Job Code: Attention to Detail. Any relevant experience handling high volumes of calls or emergency dispatching. Your preference for 2nd or 3rd shift, part time or full time. Applications will be reviewed on a rolling basis. We look forward to learning more about you! *************************

**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. **RESPONSIBILITIES** + **Accountability** + Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. + Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. + **Process Management** + Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. + Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. + Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. + **Collaboration & Support** + Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. + Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. + Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. + **Senior Role** + Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. + Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. + Lead meetings to discuss dependencies and impact of changes across all workstream. **QUALIFICATIONS** + Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition. + Hands-on experience with **Salesforce CRM** , including: + Territory Management for sales alignment and coverage. + Account Sharing Models for visibility and collaboration. + Opportunity Management for pipeline tracking and forecasting. + Deal Approval Workflows for discounting and compliance. + Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. + **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.** + Order-to-Cash and Revenue Management modules for accurate billing and compliance. + Integration between CRM and ERP systems, including middleware or API-based solutions. + Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. + Familiarity with revenue recognition standards (ASC 606) and compliance considerations. + Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. + Preference for exposure to Install Base functionality for managing assets and service entitlements. + Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. + Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. + Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc). + Deep understanding of application structures, functions, and processes. + Demonstrated ability to lead complex business process reengineering efforts. + Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. + Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. + Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. + 8 years minimum with Relevant Business Analysis experience required. Experience implementing enterprise-wide solutions. + **Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE** \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

The Copy Operator will provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers. **Responsibilities** + Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted + Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs + Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning + Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners + Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client's satisfaction + Help to open and close the print center; Assist in keeping the center neat and professional looking + Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing + Prepare monthly production and volume reports in order to measure productivity and prepare billing charges _May possibly perform any of the following functions at the direction of the Site Manager:_ + Send, receive and deliver faxes + May be requested to perform document scanning + Prepare mail/packages for shipping orders + Provide light housekeeping such as making coffee and keeping conference rooms orderly + Due to changing technology in office automation, will be required to learn new features and functionalities of duplicating machines, faxes and scanners as introduced at the site + May perform some mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager **Qualifications** + High school Diploma or equivalent + 1-5 years experience working directly in a print center + Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job + Knowledge of machine operations from low to high volume high speed duplicating equipment + Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters + Close supervision involving detailed instructions and constant checking on work performance + Excellent customer service, professional attitude and appearance is a must + Ability to work overtime & meet deadlines + Ability to follow directives and handle physical demands + Possess strong communication skills **PHYSICAL DEMANDS** + Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers + May lift and/or move up to 50 lb **What We Offer:** Competitive pay & benefits! Comprehensive training and development programs that prepare employees to advance from within. A company focused on creating a positive work and client environment. Employee discounts on entertainment, products, and services nationwide! **_Come Join Our Team!_** **Job Locations** _US-IL-Chicago_ **Posted Date** _3 months ago_ _(10/23/2025 10:16 AM)_ **_Requisition ID_** _2025-20390_ **_\# of Openings_** _1_ **_Category (Portal Searching)_** _Customer Service/Support_ **_Position Type (Portal Searching)_** _Regular Full-Time_ **_Minimum Salary_** _USD $38,440.00/Yr._ **_Maximum Salary_** _USD $39,520.00/Yr._ **_Fixed Salary_** _USD $39,520.00/Yr._ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

**Technical Support Eng - VL/XR - req1594** Provide modality-specific technical service support within a prescribed region to Field Service Engineers (FSE) and Technical Support Specialists (TSS) for resolution of complex customer situations. Recommendations and actions should be focused to drive the region to technical self reliance. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external customers as well as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize FSE dispatch avoidance. Credentialing requirements, including Covid vaccinations, are a condition of employment for this position. CMSU is an Equal Opportunity Employer and reasonable accommodations will be considered. **RESPONSIBILITIES** + This is a remote, field-based position. + The selected candidate will be required to live in the **Central Time Zone.** + Provide on-site and phone support to FSE and TSS to address installation, application and technical issues. + Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol. + Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments. + Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content. + Participate in the installation of new products within the region. + Support the Beta testing of Field Maintenance Instructions (FMIs) occurring within the zone. Monitor the status and facilitate the completion of all FMIs within the region. + Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site. + Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes. + Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy. + Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions. + Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision). + Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS. + Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information. + Support zone service marketing efforts. + Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone. + Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. + Escalates technical issues and inquiries, as needed. + Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate + Contributes to and generates knowledge articles per P&P. **QUALIFICATIONS** + Demonstrated applications knowledge with proven ability to resolve issues caused by basic technologist errors. + Proven ability in developing and maintaining effective internal and external working relationships. + Must maintain active motor vehicle/driver's license from the state where the employee resides. + 4 Year / bachelor's degree or BSEE degree or equivalent work experience in lieu of degree + 5 years Servicing one or more of the following modalities: **X-Ray/Vascular.** In-depth knowledge of two or more products within a specific modality. + Prior field Technical Support experience + 7 years Servicing one or more of the following modalities: **X-Ray/Vascular.** In-depth knowledge of two or more products within a specific modality. + Prior field Technical Support experience + Must maintain active motor vehicle/driver's license from the state where the employee resides in the **Central Time Zone** . + Pay Information: Min $96,000 to Max $155,200 annual equivalency (FSE) DOE. + Ability to travel 50% \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

**About the Role** As a Business Development Supervisor, your main responsibility will be to lead and mentor the business development team in generating and nurturing leads, to foster business growth. You will be responsible for ensuring that business development activities are aligned with the company's goals and that the team operates efficiently and effectively. Your role will involve supervising team members, coordinating with other departments, and analyzing campaign data to optimize performance. **Your Impact** 1. Team Leadership: Supervise and mentor the business development team, providing guidance, support, and performance feedback on a regular basis to ensure team success. Schedule regular one-on-one meetings with the team leads to discuss progress, address any challenges, and provide feedback. 2. Lead Management: Implement strategies to generate high-quality leads and maintain a consistent flow of potential customers into the sales pipeline. Support the execution of targeted marketing campaigns to ensure a high volume of marketing leads. Proven ability to manage partner channels impartially, ensuring fair and balanced support for all partners while driving collaborative success. 3. Data Analysis: Monitoring the performance of marketing leads and ensuring timely handover of leads. 4. Process Improvement: Work closely with management to identify process improvements to enhance the efficiency and effectiveness of the business development team. 5. Campaign Management Support: Assist in the execution of marketing campaigns to ensure a high volume of marketing leads are generated resulting in SQL's. 6. Governance: Demonstrate a clear understanding of, and strict adherence to, the rules of engagement specific to each instance and division, ensuring compliance and consistency across all interactions. 7. Technical Support: Provide expert troubleshooting and support for business development agents, addressing their inquiries and resolving challenges **About You: The Skills & Expertise You Bring** Requires 5 years of related experience; bachelor's degree in a relevant field preferred. - Bachelor's degree in marketing, business administration, or a related field. - Experience in leadership or supervisory role - Proven experience in lead management, marketing coordination, or a similar role. - Strong organizational and multitasking skills. - Excellent communication and interpersonal skills. - Proficiency in using CRM software and other marketing tools. - Detail-oriented and proactive approach to problem-solving. In accordance with applicable law, we are providing the anticipated base salary for this role: $61,800 - $92,520 annually. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. **Posting Tags** \#PM-19 #LI-RH2 **Location** _US-IL-Itasca_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33676_ **Category** _Marketing_ **Position Type** _Full-Time_ **Workstyle** _Hybrid_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. We are providing the anticipated hourly rate for this role: $19.00 to 26.31 hourly. This role is eligible for a transportation allowance. Your Impact In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM-19 #LI-RH2 Responsibilities In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).