Our Community CU jobs - 3,128 jobs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645

A financial technology firm is looking for a Director of Design to lead the design team within the rapidly evolving crypto space. This senior leadership position requires expertise in crypto and proven success in high-growth organizations. The role emphasizes collaboration across functions to define design strategies, along with impacting user experiences. Candidates should possess strong leadership skills and a detailed approach to design craft. This position offers significant rewards for high performance, competitive compensation, and a flexible work environment. #J-18808-Ljbffr

A non-profit organization focused on social change is seeking a Vice President of Innovation & Social Entrepreneurship in Seattle. This leadership role involves developing strategies for new business ventures and partnerships to empower justice-involved individuals. Candidates should possess substantial leadership experience and a strong alignment with the organization's mission of equity and inclusion. Competitive compensation ranging from $211,000 to $303,000 is offered, along with comprehensive benefits. #J-18808-Ljbffr

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increases. Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $21.50 - $24.00 depending on previous experience and education. The full salary range is $21.50 - $26.50. Why Work with Us: We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page! Your Benefits: 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums. 401k match dollar for dollar up to 4% - plus an additional discretionary profit share. Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure. Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 10 employer paid Federal Holidays every year. Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November. Up to $50/month gym/lifestyle reimbursement. Up to $5,000/year Tuition Assistance Program. Incentives for multilingual speakers. Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. Free and/or discounted banking services and loans. Employee Charitable Matching Program. Free ORCA pass. What You'll Do: Responsibilities: As the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service. Requirements: One year experience in customer service required, preferably in a Call Center environment. High School Diploma or equivalent required. In addition: Must be bondable. Employer sponsorship to secure or maintain employment authorization not available. Our Hours: To best serve our members, this position requires a schedule of Monday - Friday with shifts between 8:00AM - 6:00PM and rotating Saturdays 9:00AM -1:00PM, affording a day off during the week. In this role, you will work out of our Lynnwood call center. In your role you may have the ability to combine hybrid in-person and remote work once fully trained. About Sound Credit Union... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:careers/ to apply. The Future is in Our Hands... Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

A leading financial technology company based in Menlo Park, CA seeks an Offensive Security Engineer to enhance security and build resilience across their products. This role involves mentoring, conducting Red Team exercises, and collaborating on security findings with various teams. Ideal candidates have 5+ years of experience and strong communication skills. Attractive compensation includes health insurance and support for personal wellness. Join us to help democratize finance for all. #J-18808-Ljbffr

Legal Counsel page is loaded## Legal Counsellocations: Mumbaitime type: Full timeposted on: Posted Todayjob requisition id: R-03731# Business Unit:Global Legal# # Reporting To:Associate General Counsel# # Shift:India Standard (India)# About Russell Investments, Mumbai:Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under advisement (as of December 31, 2024) and $331.9 billion in assets under management (as of March 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai - and has opened a new office in Mumbai, India in June 2023.Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm's growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.For more information, please visit .# Job Description:In house counsel for our global legal team to assist with general commercial documentation for sourcing goods and services in different jurisdictions.**Years of Experience**4-6 years at a major law firm and/or in-house, including drafting and reviewing commercial agreements**Qualifications**Law graduate from a reputed law school/university.**Responsibilities*** Support strategic sourcing efforts of the Global Sourcing and Procurement (GSP) team for sourcing goods and services in different jurisdictions.* Ability to identify and mitigate any legal risk related to sourcing goods and services using contract negotiations and drafting skills.* Leverage existing templates to capture applicable legal concepts .* Work closely with various stakeholders in different jurisdictions including but not limited to the Global Sourcing and Procurement (GSP) team, the local legal counsels and the group's business in support of the sourcing contracts.* Act as subject matter expert regarding the legal related matters in contracts under dispute.**Special Requirements**One day a week will be worked as an extended EMEA shift instead of India Shift - 2 pm to 11 pm.**Candidate Requirements*** Proven efficiency in contract drafting and experience with legal issues related to commercial contracting.* Excellent analytical, communication and interpersonal skills. Experience of interaction with diverse set of stakeholders at all levels, acting with substantial autonomy.* Action oriented and solution minded team player with high degree of self-management.* Focus on process-orientation and having excellent attention to detail.* Logical reasoning, analytical and problem-solving skills/methodology.* Able to work independently and as a member of a team.* Able to balance and prioritize multiple high priority projects.* Strong business acumen, and experience working in a fast-moving matrix and cross-functional environment.* Proficiency with Microsoft Word, Excel required.**Core Values*** Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines,* Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability.* Exemplifies our customer-focused, action-oriented, results-driven culture.* Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions.* Ability to act with discretion and maintain complete confidentiality.* Dedicated to the firm's values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor. #J-18808-Ljbffr

A global financial services company seeks a Machine Learning Engineer in Seattle. You will implement and maintain machine learning models, design feature pipelines, and optimize using MLOps best practices. The ideal candidate has a degree in Computer Science and at least 2 years of ML experience. This role offers a collaborative environment with opportunities to work on impactful projects at a company committed to diversity and inclusion. #J-18808-Ljbffr

We're seeking a strategic, forward-thinking Vice President - Controller to lead our accounting and finance functions and position themselves as the next Chief Financial Officer within the coming years. This is a rare opportunity for a seasoned financial leader to shape the future of a growing credit union while driving innovation and efficiency across the organization. As Controller, you'll be the cornerstone of our financial integrity and a trusted advisor to executive leadership and the Board. You'll manage a talented team, champion process automation, and ensure our financial strategy aligns with our mission and long-term goals. This is more than a Controller role - it's a launchpad for a CFO-caliber leader. This is a hybrid position that will report to our Northgate, Seattle Headquarters at least 2 days per week (Mondays and Wednesday). More in-office time may be necessary for certain leadership and team meetings. Applications for this role will close on JANUARY 23, 2026 OUR TOTAL REWARDS PACKAGE Base salary range of $152,691.39-$256,521.53 per year. The typical starting offer will fall between $165,000 - $215,000 per year, depending on experience and qualifications. This position qualifies for our profit‑sharing bonus program with possible annual payouts totaling 0-8% of annual salary depending on company performance. Comprehensive healthcare benefits including health, dental, and vision insurance. Our high deductible plan options include a health savings account (HSA) with annual company‑paid contributions. Generous time off including 15 days of vacation, 12 days of sick time, and 2 floating holidays per year (eligible for use after 90 days of employment). Paid holidays in accordance with the Federal Reserve calendar. Tuition reimbursement. 401(k) plan with pre‑tax and post‑tax (Roth) options including company matching after 6 months of employment. Charitable contribution matching. Monthly transportation subsidy for employees that qualify. And more! Expanded details about our benefit offerings can be found at: *********************** WHAT YOU'LL DO IN THIS ROLE Manage and mentor the accounting and finance teams, fostering collaboration and continuous improvement. Work closely with executive leadership and department heads to translate financial objectives into actionable priorities. Oversee accurate GAAP‑compliant financial reporting, regulatory filings, audits, and internal controls. Spearhead digital transformation and enterprise‑wide system updates to enhance efficiency and scalability. Develop budgets, forecasts, and financial roadmaps that support sustainable growth and strategic initiatives. Provide insights and recommendations to the CEO, CFO, and Board to inform critical decisions. WHAT YOU BRING TO THE TABLE Experience: 10+ years of progressive accounting/finance leadership. 5+ years in a senior management role (Controller or Assistant Controller). Direct experience in banking, credit union, or financial services required. Education & Credentials: Bachelor's degree in Accounting or Finance. Active CPA or CMA certification. Skills & Attributes: Deep knowledge of GAAP, NCUA/banking regulations, and complex financial reporting standards. Strong executive presence with the ability to present financial strategy to senior leadership, the Board, and regulators. Proven track record of leading and developing high‑performing teams in a collaborative, results‑driven environment. Advanced analytical and problem‑solving skills with a focus on strategic planning and operational efficiency. High proficiency with accounting systems, financial modeling tools, and Microsoft Excel. Ability to interpret regulatory changes and translate them into actionable policies and strategies. Solid understanding of advanced financial concepts, including capital ratios and risk modeling. ABOUT SALAL CREDIT UNION We have helped thousands of members manage their money by making bold, measured decisions to offer the right products to each person. Our mission is to break down financial barriers for the innovators in our community by offering good rates, low fees, and dedicated personal services. Beyond that, we are committed to giving 5% of our annual income to help people and causes in the communities we serve, because we know that many small actions, when added together, can make big impacts. Helping our employees build and achieve their career goals is equally as important to us, and we are dedicated to fostering a positive work environment in which they can thrive. We strongly prioritize their growth and development as well as their impact to the community so we can be an institution that our employees are proud to be a part of. Salal Credit Union strives to maintain a work environment free from discrimination where employees are treated with dignity and respect. Salal Credit Union does not discriminate on the basis of race, sex, gender identity, religion/creed, pregnancy, age, physical or mental disability, size or shape, marital status, national origin, genetics/genetic markers, military or veteran status, sexual orientation or any other characteristic protected by applicable laws. We adhere to these principles in all aspects of employment. We believe that by adhering to these policies we can cultivate a welcoming environment by embracing each individual's identities and abilities. To request a reasonable accommodation in order to complete your application or if you need this job announcement in an alternative format, contact the Talent Acquisition Team at *******************. If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers. Salal Credit Union participates in E-Verify to confirm employment eligibility for all new hires in accordance with federal law. Seattle, Washington 98115 #J-18808-Ljbffr

About the Company Northwestern Mutual was named one of the World's Most Admired Companies in our industry by Fortune's annual survey in 2024 and ranked 111 by Fortune 500 , affirming we are among America's premier companies. For over 165 years, our Financial Advisors have helped clients through comprehensive and innovative financial planning, keeping them consistent and on track to meet their financial goals. About the Role As a Northwestern Mutual Financial Advisor, you'll build lasting relationships with your clients, help them achieve their goals towards financial security, and help solidify your future, too. Through our award-winning training and development programs, career changers like yourself are assigned a mentor and receive ongoing support to help you build your career. Your hard work will be rewarded with opportunities for growth and unlimited income potential. Responsibilities --- As a successful Financial Advisor, YOU are: Able to build strong relationships and develop a trustworthy network Eager to learn and continue learning beyond the sponsored licensing and knowledge of Northwestern Mutual financial products, as well as uncover market trends with full support from our Training and Development Team Ready to influence and help others by presenting clients with an integrated financial plan developed by our secure Financial Planning Team Excited to take ownership of your business's development and manage your process with flexibility and unlimited income potential Must be available to work in Seattle. This is an opportunity to Build a Business for Yourself, but Not by Yourself Benefits of Working with Northwestern Mutual: · Medical - High deductible and traditional co-pay plans available · Dental, Vision & Flexible Spending Accounts available · Retirement Package and Pension Plan funded by Northwestern Mutual · Life Insurance and Disability Income Insurance · 100% paid licensing, business coach, branding and marketing team · Exceptional income potential that is directly related to your sales results and the relationships you develop with your clients. Financial Advisors are compensated through commissions, renewals, and bonuses. (A verage uncapped annual earnings of $70K-$250K+ as company average for representatives in the first 3 years ) · Family Planning - Maternity, short-term disability, & adoption assistant available as well as access to family planning specialists · Wellbeing - A life assistance program that provides confidential and personalized content and tools to assist in all aspects of your life. · LGBTQ+ gender health services and transgender care · Study groups for insurance licensing, SIE, Series 6, Series 63 · Flexible work schedule & time off Required Skills Strong relationship-building skills Willingness to learn and adapt Ability to present integrated financial plans Entrepreneurial mindset Accolades, Ratings and Assessments: Northwestern Mutual is consistently named one of “America's 50 Best Companies to Sell For” by Selling Power Magazine. Received the highest available ratings for financial strength awarded to any life insurer from the four major rating agencies: Standard & Poor's, Moody's Investors Service, Fitch Ratings and A.M. Best. Honored as one of the “World's Most Admired Companies” in the life insurance industry according to Fortune Magazine. Business Week recently recognized Northwestern Mutual as one of the “Best Places to Launch a Career.”

**$1,500 Sign-On Bonus!** Sound Credit Union is currently seeking a Banker / Universal Associate II to join the team at our Redmond Branch. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Branch Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increases. Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide for room for growth over time. The target salary range for this position is $22.50 - $25.00 depending on previous experience and education. The full salary range is $22.50 - $27.50. As a branch employee, you will also be eligible for a wide range of incentives tied to certain products and services, paid out quarterly. This plan is designed to incentivize team members to not only meet but surpass the production goals set forth by the Credit Union management. Moreover, when a branch successfully meets their quarterly goals and passes the quarterly branch audit, we express our appreciation by providing a monetary incentive to the branch team members. This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on your first paycheck and $1,000 will be paid on the check following your 6-month anniversary. Why Work with Us: We stand by our purpose to support our members, employees, and communities through all waves of life. And we pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture here! Your Benefits: 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums. 401k match dollar for dollar up to 4% - plus an additional discretionary profit share. Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure. Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 10 employer paid Federal Holidays every year. Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November. Up to $50/month gym/lifestyle reimbursement. Up to $5,000/year Tuition Assistance Program. Incentives for multilingual speakers. Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. Free and/or discounted banking services and loans. Employee Charitable Matching Program. Free ORCA pass. What You'll Do: Universal Associate II: Responsibilities: You will perform routine financial transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, etc. Open new consumer accounts including: savings, checking, money market, certificates of deposit, minor accounts, Individual Retirement Accounts (IRA's), Health Savings Accounts etc. Accept, review, and process consumer loans. Requirements: At least one year of experience as a teller or equivalent customer facing banking experience. Experience in opening new accounts and loans required. High School Diploma or equivalent required. In addition: Must be bondable. Employer sponsorship to secure or maintain employment authorization not available. Our Hours: To best serve our members, this position requires an in-person schedule. Shifts are typically Monday - Friday 8:45AM - 5:15PM or 9:15AM - 5:45PM, with rotating Saturdays 8:45 AM - 1:15PM, affording a day off during the week. About Sound Credit Union... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:careers to apply. The Future is in Our Hands... Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description We are looking for aversatile, curious, and highly technical Lead Data Scientistto shape the future of AI and data products across the Visa Acceptance Platform. You will partner with engineers, product leaders, and AI researchers to design, deploy, and scale advanced machine learning solutions across a global ecosystem. In this role, you will: Define technical strategy for AI/ML models supporting global payments and next-generation agentic commerce experiences. Mentor a high-performing team and establish best-in-class practices for data science, MLOps, and model governance. Lead endtoend development of large-scale data solutions-from data extraction through modeling, deployment, and monitoring. Drive platform transformation initiatives that enhance delivery efficiency, improve model performance, and enable new product opportunities. What You Will Do (Essential Functions) Providetechnical leadershipin designing scalable, maintainable, and secure data science solutions; set standards for modeling, coding patterns, and MLOps. Lead efforts to improvedata extraction, data quality, lineage, and governance, partnering with engineering teams across the platform. Develop strategies forwrangling, modeling, and leveraging high-volume structured and unstructured datausing modern AI/ML techniques. Guide conversations with Product, Cybersecurity, and Engineering to clarify complex business and technical requirements and ensure secure deployment. Identify emerging patterns across massive datasets to influence platformwide enhancements, roadmap decisions, and AI-driven product improvements. Drive modernization opportunities including software upgrades, security patches, and infrastructure improvements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Preferred Qualifications 12+ years of relevant work experience with a Bachelor's Degree in Computer Science or Data Science or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. 3+ years building and deploying AI/ML models for predictive analytics or insights. 4+ years working with large-scale data technologies such as Hadoop, Hive, Kafka, Spark, Redis, NoSQL, or RDBMS. 2+ years designing and maintaining ETL or data pipelines. Experience working with Big Data, distributed computing, and streaming/real-time systems. Strong experience in metrics design, experimentation, and model evaluation. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for this position is 180,000.00 to 288,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

As an SBA Specialist you would have the opportunity to be proactively involved in helping our small business clients reach their goals while being part of a professional SBA Team who cares about the communities they live in and serve. Location: This role is open to hybrid work within the Washington Trust Bank footprint of WA, ID and OR. Regular, reliable attendance is required. The SBA Loan Specialist will facilitate SBA transactions in support of Relationship Managers and provide education on the benefits of SBA lending. Responsibilities for this position include deploying SBA programs as well as creating strategies to originate SBA loans in the marketplace in concert with Relationship Managers and Small Business Department managers. Activities include presenting the company's loan capabilities and structuring SBA loan proposals. Essential Functions Provides SBA education and resources to Relationship Managers on an ongoing basis to ensure widespread knowledge of the SBA programs and attributes available by providing periodic group presentations, one-on-one consultations, reference and marketing materials and an intranet site. Implements client specific SBA communication plans to establish and maintain excellent client relationships and identify client needs. Responsible for marketing SBA products/services to identified clients/referrals at the direction of department managers including preparing for joint client meetings and follow-up as necessary. Generates eligibility determinations, structures transactions and solicits requisite application documents for SBA loans. Assists Relationship Managers by selecting and helping implement SBA lending programs as appropriate based on the needs of the client. Works with relationship managers to help ensure an integrated and seamless approach to servicing the client. Participates in client relationship planning as it relates to SBA lending. Manages and assists with the management of SBA loan projects as needed by Relationship Managers. Keeps abreast of new products, methods/techniques, key industry trends, conditions and changes in laws and regulatory policies. Ensures an effective working relationship with other Bank personnel as required to perform client support and sales functions. Takes a leadership role in community affairs and activities where warranted for effective business development and community exposure. Maintains proficiency regarding current Bank and Divisional policies and procedures. Perform compliance and risk management duties as required or assigned Qualifications 5 + years of dedicated SBA experience, including proven competence with large, complex SBA loan projects. Knowledge of SBA Standard Operating Procedures. Must have a thorough understanding of SBA policies and structure, product knowledge, and financial analysis. Knowledge of government regulations surrounding SBA lending. Complete working knowledge of government, conventional, custom, and self-employed borrower loans. Preferred experience with SBA loan programs; however, SBA experience can be supplemented with experience in a closely related field. Proven analytical skills; ability to review and interpret complex data (determining risk, assessing complexity of accounts, etc). Excellent written and verbal communication skills; ability to analyze, synthesize and articulate complex ideas and communicate such to colleagues, team members, and clients Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict, negotiating for results and developing working relationships with potential and current clients High degree of PC based technical skills, including proficiency with the Microsoft Suite of products Ability to function efficiently and effectively with multiple request and projects under deadlines and stress while maintaining a professional and mature demeanor. Interpersonal skills necessary to gather data from a number of sources and to positively represent the Bank during such contacts. Ability to work well with people with diversified personalities. Comprehension of investor, insurer, regulatory, and the Bank's requirements, and the ability to develop a subjective analysis of the borrower. Compensation: $64,279 - $96,419 The compensation range represents the low and high end of the base compensation range for this position in Eastern, Washington and Idaho. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is eligible to participate in an applicable incentive plan. Candidates in the Western, Washington area can anticipate a salary range of $89,991 - $134,987 What Our Culture Can Offer You: Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation. Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Director of Dedicated Planning & Investment Operations - Auburn, WA page is loaded## Director of Dedicated Planning & Investment Operations - Auburn, WAlocations: WA - Auburn: Remote-Washingtontime type: Full timeposted on: Posted Todayjob requisition id: REQ-44451Organization/Business Overview: Approach Path Financial Advisors is an independent financial services practice of Thrivent Financial. We take a broad-based approach to helping our clients achieve multiple financial goals. Approach Path Financial Advisors helps our clients analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy. Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the client activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial. The Director of Dedicated Planning & Investment Operations position will oversee the planning department including all team members, procedures and processes for the practice. Key responsibilities include management of team members, oversight of processes, preparation of financial plans, investment research and analysis, and coordination of client service needs with team members. The Director of Dedicated Planning & Investment Operations reports to and is employed by Approach Path Financial Advisors.**Position Roles/Responsibilities/Accountabilities*** Oversee workflow and job responsibilities of planning department team members* Lead training and development for department, and work with leadership to build out infrastructure* Enter client information into various systems* Prepare and update financial plans and presentation material for client meetings* Enter information into financial planning software and prepare draft financial plans* Deepen existing client relationships through processing of client requests, resolving client questions, and making sure client information and documentation are up to date* Research and respond to client inquiries* Finalize, submit, and track all client account and application paperwork* Gather and maintain customer suitability information* Research and analyze investment and portfolio allocations* Assist in generating performance reports* Maintain information in CRM (Salesforce) system* Fill out necessary forms for opening and maintaining accounts* Handle request for transfers of funds in and out of accounts* Identify and offer recommendations on how to optimize workflows* Other duties as assigned**Position Qualifications*** Previous administrative/secretarial experience desired* 3+ years industry experience required* Certified Financial Planner or Chartered Financial Analyst designation required or Chartered Financial Consultant or Certified Public Accountant or equivalent.* Securities ( 7/66, or 7/63 & 65) and Life, Health, and Annuity registration required* Bachelor's degree in Financial Planning, Finance, Accounting or Economics preferred* Extremely strong organizational skills* Strong communication and interpersonal skills* Technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce) or ability to learn* Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions* Ability to maintain integrity of sensitive/confidential information**Competencies*** Planning/Organizing* Client Focus* Communication* Interpersonal Skills* Teamwork and Collaboration* Adaptability/Flexibility**External/Internal Dependencies*** Must be able to work with all roles of the Approach Path Financial Advisors* Must be able to represent the organization in work with external clients* Must be able to cultivate and maintain relationships with outside organizations**Compensation**Compensation varies based on the specific qualifications and experience of the individual with a target range of $85,000 to $ 130,000 - inclusive of bonus compensation. Those candidates at higher range of compensation should have passed CFP exam, have extensive experience, and have plan writing experience.This position is eligible for team and individual bonuses ranging from 0-10% of annual salary and a monthly stipend toward health and retirement benefits for full time candidates.**Compliance and Regulatory** As part of Approach Path Financial Advisors recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.*All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm's Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.*Pay Transparency*Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color,* *sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.**Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to **************************** or call ************ and request Human Resources.*At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they've been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today-and tomorrow.For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it's a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you're intrigued about our work and the possibility of becoming part of it, we invite you to visit to learn more. You won't just build a career; you'll be part of an organization focused on growing, innovating, and serving. #J-18808-Ljbffr

A leading technology company seeks a Senior Staff Content Designer to lead AI-enabled content design for its Pay Group. The role entails shaping user interactions and guiding how AI collaborates with humans. Responsibilities include prioritizing impactful initiatives, shipping user content, and collaborating with design teams. Successful candidates should demonstrate a high standard for content quality and possess experience in creating user-centric designs. The compensation range for Seattle is between $202,000 and $253,000 annually. #J-18808-Ljbffr

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description As a Software Engineer Intern, you will be placed in one of the technologyorganizations at Visa and specific assignments will depend on upon your skills sets, interest, and team needs. We are seeking Software Engineer interns across our Technology organization. As an intern, you will take on meaningful work, engage in out-of-the-box problem solving, and participate in global case challenges and impactful initiatives. You will get the chance to work with multiple teams, systems, and products through a wide variety of data sources. From technology to business, we are looking for people who can innovate, collaborate and bring Visa into the next level of a rapidly evolving digital marketplace. During the internship, you will work on one or more hands-on projects with the team. Our summer internship also equips you with social and professional networking events and developmental workshops, designed to provide you the resources and training to have an impactful summer. Some examples of previous summer intern projects: Self-serve deployment of Kafka clusters using Docker and Kubernetes with auto scale up capability Creating a natural language Chatbot for searching CDISI knowledge base Developing a prototype that would automate payments at gas stations Automating process for removing duplicate compromised account numbers using low latency algorithms Improving the usage of Visa Checkout across all mobile and web devices Developing testing tools to identify errors in internal systems Creating visual monitoring tools to uncover transaction errors Analyze, design, code and unit test software solutions and enhancements for an application that applies business logic and routes digital currency of global transactions Develop a robust app factory to be used to create hundreds of mobile banking applications for iOS and Android with a single click Implementation of a single development lifecycle, from Analysis and Design, Build, QA, Security, and Deployment. Begin to learn best and secure coding practices and standards Qualifications Basic Qualifications Students pursuing a Bachelor's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating December 2026or later. Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications that demonstrate professional judgment. Preferred Qualifications Proficiency in at least one programming language or technology including, but not limited, to Java, C/C++, C#, .NET, python, Javascript, HTML Experience with Write utilities / automation tools using Selenium, Java, REST, Python, Groovy, and more Familiarity with software testing principles Solid understanding of software engineering concepts and methodologies Document process, designs, test results, and analysis Lead root cause analysis and track defect resolution to completion Review and provide feedback on development code, test designs and test cases Strong ability to collaborate Highly driven, resourceful and results oriented Good team player and excellent interpersonal skills Good analytical and problem-solving skills Demonstrated ability to lead and navigate through ambiguity Additional Information U.S. APPLICANTS ONLY:The estimated hourly range for a new hire into this position is $36/hr to $41/hr. The hourly rate may vary depending on job-related factors which may include knowledge, skills, experience, and location. Work Authorization:Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered. Work Hours:Varies upon the needs of the department Travel Requirements:This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code

**$1,500 Sign-On Bonus!** Sound Credit Union is currently seeking a Teller / Member Service Representative to join the team at our Burien Branch. If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Branch Progression Model that is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increases. Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $20.00 - $22.50 depending on previous experience and education. The full salary range is $20.00 - $25.00. As a branch employee, you will also be eligible for a wide range of incentives tied to certain products and services, paid out quarterly. This plan rewards team members for exceeding production goals set by Credit Union Leadership. When a branch meets its quarterly goals and audit, we provide a monetary incentive to the team members. This position is eligible for a $1,500 Sign-On Bonus. $500 of the Sign-On Bonus will be paid out on your first paycheck and $1,000 will be paid on the check following your 6-month anniversary. Why Work with Us: We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page! Your Benefits: 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums. 401k match dollar for dollar up to 4% - plus an additional discretionary profit share. Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure. Up to 40 hours of employer paid Work/Life Balance time, awarded annually. 10 employer paid Federal Holidays every year. Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November. Up to $50/month gym/lifestyle reimbursement. Up to $5,000/year Tuition Assistance Program. Incentives for multilingual speakers. Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services. Free and/or discounted banking services and loans. Employee Charitable Matching Program. Free ORCA pass. What You'll Do: Teller (Member Service Representative): Responsibilities: As the first point of contact, you will assist our members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service. Requirements: One-year experience in a customer service position required. Cash handling and retail sales experience is preferred. High School Diploma or equivalent required. In addition: Must be bondable. Employer sponsorship to secure or maintain employment authorization is not available. Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law. Our Hours: To best serve our members, this position requires an in-person schedule. Shifts are typically Monday - Friday, 8:45AM - 5:15PM or 9:15AM - 5:45PM, with rotating Saturdays 8:45AM - 1:15PM, affording a day off during the week. About Sound Credit Union... Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at:careers/ to apply. The Future is in Our Hands... Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

O Bee Credit Union is hiring an Internal Auditor to join our amazing team. This is a full-time role that plays a vital part in supporting our mission, our members, and our one-of-a-kind company culture. What You'll Do: As our Internal Auditor, you will be responsible for supporting the internal audit function by executing entry-to mid-level risk-based audits in alignment with the annual audit plan. Assigned audits may include branch, operational and compliance audits. Audit work will include the four phases of an audit lifecycle: planning the scope and objectives, data collecting and testing, reporting results to management and validating any corrective actions. The Details: * Location: Lacey, WA * Pay Range: The range for this position is $58,609.33-$87,914.00 annually with a target range of $58,609.33-$73,261.66 annually, depending on relevant experience and qualifications. Why You'll Love Working Here: Our organization is deeply rooted in the communities we serve, and we take pride in being a part of local events like parades and festivals. First and foremost, we love our members. We offer a competitive benefits package, including: * Employer-paid medical, dental, and vision insurance options * 100% 401(k) match up to 4% of your salary * Tuition reimbursement * Charitable Volunteer Hours * Incentive pay for achieving individual or company goals Responsibilities: * Conduct independent and objective audit projects to assess operational effectiveness, financial reporting reliability, and compliance with laws and regulations. * Review internal controls, policies, and procedures to processes. * Prepare written reports that document the audit's scope, any exceptions, observations and recommendations. * Recommend improvements, strengthening internal controls and operating procedures. * Initiate follow-up tracking actions as needed to ensure corrective measures are taken. * Assist with scheduling meetings and collecting documents for external auditors and examiners under the direction of the Internal Audit Manager. * Gather internal audit documentation for third-party audits, including security, compliance, financial, and examinations by regulatory authorities. * Keep informed about relevant policies, procedures, laws, regulations, and credit union trends. * Attend audit training for continuous improvement and to obtain audit certification. * Perform other duties as assigned, ensuring the independence of the position is not compromised. Apply today and be part of something meaningful at O Bee Credit Union. O Bee Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. Requirements * Must have high school diploma or equivalent. * At least 3 years of experience in branch operations, accounting, or compliance in a financial institution or credit union preferred. * Willingness to learn about the many different roles in a credit union. * Strong organizational skills, attention to detail, critical thinking, and self-motivation. * Effective analytical abilities, with the capability to provide practical recommendations and solutions. * Exceptional interpersonal and written communication skills. * Ability to work independently and collaboratively with all levels of management and staff. * Knowledge of Excel, Word, and Outlook. Salary Description $58,609.33-$87,914.00

A leading financial technology company in Seattle is seeking a Senior Product Design Lead for the Payments & Risk Platform. This role requires extensive product design experience and the ability to craft seamless financial workflows. You will collaborate with cross-functional teams, elevate design quality, and mentor junior designers. Candidates should have a strong portfolio, excellent systems thinking skills, and a passion for empowering small businesses through technology. The position offers competitive compensation and a hybrid working model. #J-18808-Ljbffr

Job Description Contact Center Representative I Join OURCU: Empowering Members, Strengthening Communities At OURCU, we believe great service starts with people who care. We're looking for a Contact Center Representative I to join our team- someone who loves helping others, thrives on solving problems, and brings resourcefulness and professionalism to every interaction. If you have a strong background in customer or member service and want to grow your skills in a collaborative, mission-driven environment, this could be the role for you. What You'll Do As a Contact Center Representative I, you'll be the first point of contact for members by phone, live chat, email, and secure message. Every day will bring something new- helping a member reset their online banking, researching a loan payment, troubleshooting mobile banking issues, or walking someone through account options. This role calls for both technical confidence and the ability to explain technology in clear, simple ways. You'll use all available resources to resolve issues quickly and effectively, balancing empathy with accuracy. Sometimes that means working independently to dig into a problem, and other times it means collaborating closely with your teammates to make sure a member gets the best possible service. You'll also have the opportunity to offer relevant products and services that align with members' needs and goals, helping them simplify their financial lives and get more value out of their credit union membership. Key Responsibilities Be the first point of contact for members by phone, live chat, email, and secure messaging Use resourcefulness and problem-solving to resolve issues Provide accurate, timely information on accounts, payments, transfers, interest rates, loans, and savings programs Troubleshoot and support members with online and mobile banking, bill pay, and other digital tools, adapting explanations to different levels of tech comfort Keep member records and documentation complete, accurate, and up to date Offer products and services based on members' needs in a professional and member-first way Collaborate with your team and support other departments with clerical tasks, account verification, and correspondence Balance teamwork with the ability to work independently and manage your own priorities We're Seeking Someone Who Is: Experienced in customer or member service (6 months to 2 years preferred) Tech-savvy, with the ability to confidently use digital tools and patiently teach others who may not share the same comfort level Resourceful, able to use tools, systems, and creativity to resolve problems Service-minded, with excellent communication skills and a professional presence Flexible, able to shift seamlessly between teamwork and independent work Detail-oriented, keeping information accurate and organized while managing multiple priorities Key Qualifications High school diploma or GED required Excellent verbal, written, and interpersonal communication skills Strong organizational and multitasking skills Proficiency with computer applications and standard business equipment Bilingual skills a plus! Why Join OURCU? At OURCU, people come first- our members and our employees. We offer a supportive, team-first culture, opportunities for growth, and a competitive benefits package designed to help you thrive personally and professionally. Benefits Include Medical, dental, and vision insurance Voluntary insurance plans Flexible Spending Account Employer-paid life and long-term disability insurance 401(k) plan with generous OURCU contributions Paid Time Off: vacation, sick leave, and 12 paid holidays annually Professional development support, tuition assistance, and career growth opportunities Additional perks such as: Free Employee Assistance Program (EAP) Gym reimbursement Discounted VISA rates and enhanced checking accounts Employee-led engagement committees Compensation & Growth Target starting pay: $19.55 - $24.00 per hour, depending on relevant qualifications Opportunities for growth as you develop your skills and take on more responsibility Location & Schedule This is a full-time, in-person role based at our Mountain View Shelton Branch Contact Center. The schedule is Monday through Friday, with shifts rotating weekly between: 8:00 a.m.-5:00 p.m. 8:30 a.m.-5:30 p.m. (Fridays until 6:00 p.m. on late-shift weeks) Ready to Make a Difference? If you're ready to bring your customer service experience, problem-solving skills, resourcefulness, and tech know-how to a team that values both collaboration and independence, apply today! Join a workplace that supports your growth and makes a difference in the community. OURCU - Serving members with heart, integrity, and local pride! OURCU is an Equal Opportunity Employer. If you require accommodations during the application process, please contact **************** or call us at **************. As part of our employment process we require a criminal background check and credit check. Job Posted by ApplicantPro