What is an Outbound Sales Representative?

As an Outbound Sales Representative, you will be focusing on securing sales which will be done when you reach out to clients by calling them or through personal interactions. You will offer services and products, assist customers, and ensure customer satisfaction.

As an Outbound Sales Representative, you need to have good physical stamina because you will be working for long periods of time, have the self-confidence to better present yourself and to believe in your abilities and skills, and interpersonal skills to be able to deal with different types of people in the best way possible.

You can earn around $30,132 per year on average as an Outbound Sales Representative. You can also take on other roles and further your career as time passes by. You can be an Inbound Sales Representative, an Account Executive, a Sales Manager, and a Regional Sales Manager. It will all depend on the path you plan to pursue or the life goals you have.

What Does an Outbound Sales Representative Do

There are certain skills that many outbound sales representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed physical stamina, self-confidence and interpersonal skills.

Learn more about what an Outbound Sales Representative does

How To Become an Outbound Sales Representative

If you're interested in becoming an outbound sales representative, one of the first things to consider is how much education you need. We've determined that 31.9% of outbound sales representatives have a bachelor's degree. In terms of higher education levels, we found that 2.7% of outbound sales representatives have master's degrees. Even though some outbound sales representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become an Outbound Sales Representative
Top Outbound Sales Representative Jobs Near You

Outbound Sales Representative Career Paths

As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, an outbound sales representative can determine their career goals through the career progression. For example, they could start out with a role such as inbound sale representative, progress to a title such as account executive and then eventually end up with the title regional sales manager.

Outbound Sales Representative

Average Salary for an Outbound Sales Representative

Outbound Sales Representatives in America make an average salary of $45,723 per year or $22 per hour. The top 10 percent makes over $84,000 per year, while the bottom 10 percent under $24,000 per year.
Average Outbound Sales Representative Salary
$45,723 Yearly
$21.98 hourly
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Roles and Types of Outbound Sales Representative

The role of an outbound sales representative includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general outbound sales representative responsibilities:

  • Generate sales through outbound cold calling
  • Maintain key customer relationships, which may include distributors, agencies, online retailers
  • 1. Maintain and expand existing client base. Input ads in computer. Support

There are several types of outbound sales representative, including:

Sales Representative

Role:

As the sole point of contact, sales representatives are responsible for all business matters when it comes to their clients. They ensure the right products are delivered, follow customer leads, and pitch prospective customers.

Probably the most important aspect of a sales representative's job is closing on sales. That's what keeps the business running and your paycheck coming. There are some times when you'll have to deal with tough situations, like customer complaints, and you'll have to know how to fix the situation.

The majority of sales representatives spend about 47 hours a week at work. From travel time to breaks and interacting with customers, you've got some long days ahead. Although, it's not a bad gig, especially since you only need a high school diploma. The majority of your education in your career will come from on-the-job training - nothing beats hands-on experience.

  • Average Salary: $56,591
  • Degree: Bachelor's Degree

Inside Sales Representative

Role:

An inside sales representative is responsible for generating sales. As opposed to outside salespeople, who travel to broker sales on location and face-to-face, an inside sales rep works remotely.

Inside sales reps typically communicate with potential clients over the phone or via email. They research and identify leads and do their best to create hype for a product, all while building fruitful relations with customers. They also contribute to creating marketing strategies.

Inside sales reps generally work for commission, so the more you work, the more you make, and working hours are pretty much up to you. This is a job that can be done from home, which may or may not result in higher productivity.

Your salary will vary significantly, though, depending on where you work, what industry you work for, and whether you have that sales DNA or not. Or call it skills. It is up to your temperament, whichever makes you feel more comfortable.

  • Average Salary: $44,413
  • Degree: Bachelor's Degree

Outside Sales Representative

Role:

Outside sales representatives are responsible for increasing sales by maintaining and developing relationships with clients and customers. To do this, you will need to identify potential clients, follow up on the potential clients, and also maintain relationships with the existing clients. After identifying potential clients, you are expected to meet their sales needs to ensure a lasting relationship. You will also sometimes need to travel to meet clients and inform them of new products and their features so you can negotiate sales contracts.

In the process of identifying potential clients, you will have to schedule and perform product demonstrations to the new clients in a convincing manner. Other duties involve generating and submitting sales reports to management and recommending a marketing strategy for specific regions. One of the major secrets to succeeding as a sales representative is to learn to sustain relationships.

Excellent communication skills, outstanding marketing strategy skills, and consumer psychology are crucial to succeeding as an outside sales representative. Apart from this, you must enjoy traveling and must be proficient with presentation software, spreadsheet, and word processing. The annual salary of an outside sales representative is $71,145, and the educational background is a bachelor's degree in business management or other related disciplines.

  • Average Salary: $60,443
  • Degree: Bachelor's Degree
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States With The Most Outbound Sales Representative Jobs

Mouse over a state to see the number of active outbound sales representative jobs in each state. The darker areas on the map show where outbound sales representatives earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Outbound Sales Representative Jobs By State

RankStateNumber of JobsAverage Salary
1California9,728$53,177
2Texas6,345$61,720
3Florida5,496$45,368
4Pennsylvania4,186$70,172
5Ohio3,661$57,175
6New York3,581$53,951
7Illinois3,357$43,465
8North Carolina2,736$48,752
9New Jersey2,735$82,569
10Georgia2,716$48,147
11Virginia2,482$54,878
12Massachusetts2,390$69,424
13Arizona2,326$57,369
14Michigan1,893$48,455
15Wisconsin1,865$45,473
16Indiana1,774$46,889
17Minnesota1,707$69,763
18Washington1,704$69,840
19Tennessee1,697$40,832
20Colorado1,497$49,214
21Maryland1,494$61,612
22South Carolina1,391$47,713
23Missouri1,355$42,426
24Alabama1,298$56,425
25Oregon1,205$63,496
26Iowa1,139$43,054
27Kentucky1,083$40,638
28Utah1,072$56,209
29Connecticut965$79,075
30Louisiana893$47,394
31Arkansas729$52,526
32Kansas715$62,008
33Oklahoma675$49,040
34Nevada606$61,216
35Nebraska552$49,369
36Mississippi515$38,214
37New Hampshire472$63,088
38Maine453$75,813
39New Mexico451$54,806
40Idaho448$59,167
41West Virginia443$38,261
42Rhode Island383$68,128
43Montana353$56,597
44Delaware283$50,775
45Vermont246$56,643
46South Dakota216$51,901
47North Dakota208$56,689
48Wyoming176$54,122
49Hawaii173$35,483
50Alaska143$55,744

Outbound Sales Representative Education

Outbound Sales Representative Majors

Business
29.1 %
Communication
7.1 %
General Studies
6.3 %

Outbound Sales Representative Degrees

High School Diploma

32.7 %

Bachelors

31.9 %

Associate

19.0 %

Top Colleges for Outbound Sales Representatives

1. SUNY College of Technology at Alfred

Alfred, NY • Private

In-State Tuition

$8,570

Enrollment

3,721

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

3. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition

$14,760

Enrollment

31,451

4. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition

$7,309

Enrollment

9,142

6. Baylor University

Waco, TX • Private

In-State Tuition

$45,542

Enrollment

14,159

7. Ball State University

Muncie, IN • Private

In-State Tuition

$9,896

Enrollment

15,529

8. University of Wisconsin - Madison

Madison, WI • Private

In-State Tuition

$10,555

Enrollment

30,360

9. SUNY College of Technology at Delhi

Delhi, NY • Private

In-State Tuition

$8,360

Enrollment

3,142

10. Bentley University

Waltham, MA • Private

In-State Tuition

$49,880

Enrollment

4,177

Top Skills For an Outbound Sales Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 25.2% of outbound sales representatives listed outbound sales on their resume, but soft skills such as physical stamina and self-confidence are important as well.

Choose From 10+ Customizable Outbound Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Outbound Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Outbound Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Outbound Sales Representative Resume

Outbound Sales Representative diversity

Outbound Sales Representative Gender Distribution

Female
Female
54%
Male
Male
46%

After extensive research and analysis, Zippia's data science team found that:

  • Among outbound sales representatives, 54.1% of them are women, while 45.9% are men.

  • The most common race/ethnicity among outbound sales representatives is White, which makes up 72.9% of all outbound sales representatives.

  • The most common foreign language among outbound sales representatives is Spanish at 67.4%.

Online Courses For Outbound Sales Representative That You May Like

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1. HubSpot Sales Representative

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Whether you're completely new to sales and looking to start a new career, or you want to grow in your current sales role, this five-course career training program from the inbound sales experts at HubSpot can help you reach your career goals.\n\nYou’ll start by learning the basics of sales enablement and how sales and marketing teams can collaborate to create and keep relationships with their targeted buyers. You’ll develop data-driven sales goals and influential content to enable you to...

2. Salesforce Sales Development Representative

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If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales...

3. Cold Calling for B2B Sales: How to Prospect over the Phone

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4.4
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B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

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Best States For an Outbound Sales Representative

Some places are better than others when it comes to starting a career as an outbound sales representative. The best states for people in this position are New Jersey, Connecticut, Maine, and Pennsylvania. Outbound sales representatives make the most in New Jersey with an average salary of $82,569. Whereas in Connecticut and Maine, they would average $79,075 and $75,813, respectively. While outbound sales representatives would only make an average of $70,172 in Pennsylvania, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Outbound Sales Representative Jobs: 2,735
Highest 10% Earn:
$147,000
Location Quotient:
1.17

$82,569

Avg. Salary

View 2,735 Outbound Sales Representative Jobs In NJ

2. Maine

Total Outbound Sales Representative Jobs: 453
Highest 10% Earn:
$130,000
Location Quotient:
1.16

$75,813

Avg. Salary

View 453 Outbound Sales Representative Jobs In ME

3. Pennsylvania

Total Outbound Sales Representative Jobs: 4,186
Highest 10% Earn:
$126,000
Location Quotient:
1.22

$70,172

Avg. Salary

View 4,186 Outbound Sales Representative Jobs In PA
Full List Of Best States For Outbound Sales Representatives

How Do Outbound Sales Representatives Rate Their Jobs?

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Top Outbound Sales Representative Employers

Most Common Employers For Outbound Sales Representative

RankCompanyAverage SalaryHourly RateJob Openings
1Liberty Mutual Insurance$86,723$41.69127
2Allstate$50,428$24.2428
3InfoCision$49,947$24.0121
4DialAmerica$48,899$23.5160
5Hilton Grand Vacations$48,316$23.2373
6Wells Fargo$42,943$20.6530
7Cablevision$41,910$20.1531
8U.S. Bank$41,579$19.9969
9Cox Communications$38,448$18.4838
10Lamar Advertising$37,954$18.2543
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Updated April 6, 2023