How to hire an outbound sales representative

How to hire an outbound sales representative, step by step

Here's a step-by-step outbound sales representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an outbound sales representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new outbound sales representative
• Step 8: Go through the hiring process checklist

What does an outbound sales representative do?

Post an outbound sales representative job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you post your outbound sales representative job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find an outbound sales representative for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them an outbound sales representative to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire an outbound sales representative that fits the bill.

   Here's a comparison of outbound sales representative salaries for various roles:

   Type of Outbound Sales Representative	Description	Hourly rate
   Outbound Sales Representative	Wholesale and manufacturing sales representatives sell goods for wholesalers or manufacturers to businesses, government agencies, and other organizations. They contact customers, explain product features, answer any questions that their customers may have, and negotiate prices.	$11-40
   Business Development Representative	A business development representative's role is to find new business and client opportunities through market research and networking. They are primarily responsible for participating in creating strategies to enhance client relations, improve sales, and reach out to potential clients through calls, correspondence, and meetings... Show more	$12-39
   Sales Development Representative	A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team... Show more	$16-37

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Outbound Sales
   • Customer Service
   • Excellent Interpersonal
   • Excellent Organizational
   • CRM
   • Inbound Calls
   • Telephone Calls
   • Cold Calls
   • Sales Quota
   • Customer Relationships
   • Customer Accounts
   • Product Knowledge
   • Sales Process
   • Sales REP

   Check all skills

   Responsibilities:

   • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
   • Build rapport while selling customers solar panels, porches, and double glaze windows.
   • Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
   • Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
   • Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
   • Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.

   More outbound sales representative duties

3. Make a budget

   Including a salary range in your outbound sales representative job description is one of the best ways to attract top talent. An outbound sales representative can vary based on:

   • Location. For example, outbound sales representatives' average salary in hawaii is 57% less than in new jersey.
   • Seniority. Entry-level outbound sales representatives 71% less than senior-level outbound sales representatives.
   • Certifications. An outbound sales representative with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an outbound sales representative's salary.

   Average outbound sales representative salary

   $45,723yearly

   $21.98 hourly rate

   ---

   Entry-level outbound sales representative salary

   $24,000 yearly salary

   Updated December 5, 2025

   Average outbound sales representative salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New Jersey	$82,694	$40
   2	Pennsylvania	$71,004	$34
   3	Washington	$70,164	$34
   4	Texas	$62,195	$30
   5	Kansas	$61,970	$30
   6	Maryland	$61,885	$30
   7	Nevada	$60,787	$29
   8	Ohio	$59,747	$29
   9	Idaho	$59,460	$29
   10	Arizona	$58,272	$28
   11	Vermont	$56,004	$27
   12	Utah	$55,993	$27
   13	New Mexico	$54,627	$26
   14	New York	$54,213	$26
   15	South Dakota	$51,734	$25
   16	California	$51,284	$25
   17	Oklahoma	$49,256	$24
   18	Colorado	$49,157	$24
   19	Georgia	$48,603	$23
   20	South Carolina	$47,798	$23

   Average outbound sales representative salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Altice USA	$99,138	$47.66	73
   2	Liberty Mutual Insurance	$86,723	$41.69	219
   3	Wyndham Vacation Ownership	$72,570	$34.89
   4	eHealth	$69,267	$33.30
   5	California Casualty	$65,098	$31.30
   6	Lawyers Alliance	$62,720	$30.15
   7	2-10	$60,889	$29.27	1
   8	WheelHouse IT	$59,847	$28.77	2
   9	Cable ONE	$59,519	$28.61	6
   10	Teletech Services Corporation	$52,095	$25.05	9
   11	Hilton Grand Vacations	$48,316	$23.23	114
   12	DISYS	$48,284	$23.21
   13	ADT Security Services	$48,051	$23.10	201
   14	Mobile Communications America	$46,032	$22.13	2
   15	Atlantis Security	$45,135	$21.70
   16	McAdams	$44,450	$21.37
   17	FRIENDLY HOME INC/THE	$43,667	$20.99
   18	Provi	$43,667	$20.99
   19	The Parking Spot	$43,057	$20.70
   20	MCI World	$42,879	$20.61	59

4. Writing an outbound sales representative job description

   A good outbound sales representative job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of an outbound sales representative job description:

   Outbound sales representative job description example

   Business is GREAT and our Lakewood, WA Insurance Agency has an amazing opportunity in our sales department! We are looking to hire "SUPER STARS"
   
   We are seeking someone with an incredible drive to win, who wants to be part of a healthy competitive team with a positive attitude and a willingness to learn.
   About the Agency ? This Insurance Company helps their customers with their auto, home, life, renters insurance & more. This service-oriented insurance agency is owned & operated locally & customers tell us we make them feel like family. The agency is dedicated to developing a fun, coachable environment where you can continue to develop your career. The agency has been a long-standing pillar in the community for over 20 years, and our clients tell us we feel like family! We are seeking to hire trusted advisors who have a strong desire to help customers understand the importance of proper coverage and educating the clients on why insurance is so important.
   
   Eligible for Base Wages + Bonus and Commissions and potential future growth opportunities within the organization
   Total Compensation Package: $45,000 - $125,000+
   \*\* Inner Circle University is assisting an Insurance Agency with the pre-screening and hiring process. All interested applicants can attend an informational session to learn more about working at a local Insurance Agency in Lakewood, WA and attend an interview session via Zoom. Once our recruiters review your information, we will be in touch with instructions for the next step. \*\*\*
   
   
   
   
   
   
   Benefits
   
   Competitive pay plan Comprehensive benefit package including Medical, PTO, and Retirement options! On the job training with lots of room for growth Fun and friendly work environment
   
   
   Responsibilities
   
   Solicit for new business via telephone, networking, and other lead sources. Create & maintain client relationships with follow up phone calls. Educate potential clients on the importance of insurance- how and why it’s so important to have proper coverage Meet new business production goals and objectives as established Ask each customer for referrals and explain our referral program. Maintain knowledge of new products. Answer the phone and assist walk in customers. Treat each customer contact as a cross and up-sell opportunity including financial products. Contact businesses and private individuals by telephone to promote products, services and/or referral programs
   
   
   Requirements
   
   Currently have or be able to obtain a valid Washington State Property & Casualty Insurance License *REQUIRED* Have knowledge of a commissioned sales role, and have the competitive desire to earn commissions by selling insurance policies Desire to want to help educate others on insurance – how and why it’s important to have the proper coverage Have an upbeat, positive and enthusiastic attitude. Great self-starter with a sense of urgency. Create relationships from a cold start and be able to handle customer rejection. Have the ability to answer prospective client's questions efficiently and effectively. Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Ability to obtain or possess an active Life & Health Insurance license

   Copy this example

   

5. Post your job

   To find outbound sales representatives for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any outbound sales representatives they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level outbound sales representatives with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your outbound sales representative job on Zippia to find and recruit outbound sales representative candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with outbound sales representative candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new outbound sales representative

   Once you've found the outbound sales representative candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire an outbound sales representative?