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Outbound sales representative vs sales development representative

The differences between outbound sales representatives and sales development representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an outbound sales representative and a sales development representative. Additionally, a sales development representative has an average salary of $51,504, which is higher than the $45,723 average annual salary of an outbound sales representative.

The top three skills for an outbound sales representative include outbound sales, customer service and excellent interpersonal. The most important skills for a sales development representative are SDR, lead generation, and customer service.

Outbound sales representative vs sales development representative overview

Outbound Sales RepresentativeSales Development Representative
Yearly salary$45,723$51,504
Hourly rate$21.98$24.76
Growth rate4%4%
Number of jobs240,781199,588
Job satisfaction--
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 83%
Average age4747
Years of experience44

What does an outbound sales representative do?

An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.

What does a sales development representative do?

A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.

Outbound sales representative vs sales development representative salary

Outbound sales representatives and sales development representatives have different pay scales, as shown below.

Outbound Sales RepresentativeSales Development Representative
Average salary$45,723$51,504
Salary rangeBetween $24,000 And $84,000Between $34,000 And $77,000
Highest paying CityHoboken, NJBoston, MA
Highest paying stateNew JerseyAlaska
Best paying companyAltice USAPitchBook Data
Best paying industry-Start-up

Differences between outbound sales representative and sales development representative education

There are a few differences between an outbound sales representative and a sales development representative in terms of educational background:

Outbound Sales RepresentativeSales Development Representative
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 83%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredUniversity of Pennsylvania

Outbound sales representative vs sales development representative demographics

Here are the differences between outbound sales representatives' and sales development representatives' demographics:

Outbound Sales RepresentativeSales Development Representative
Average age4747
Gender ratioMale, 45.9% Female, 54.1%Male, 63.1% Female, 36.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between outbound sales representative and sales development representative duties and responsibilities

Outbound sales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Build rapport while selling customers solar panels, porches, and double glaze windows.
  • Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
  • Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
  • Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
  • Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.
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Sales development representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Develop social media strategies for Facebook, LinkedIn, and emerging social networks, generating leads.
  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • supply chain management and procurement software (SaaS).
  • Handle customer service inquiries, returns, and RMA exchanges.
  • Develop a strong knowledge of SaaS sales techniques and lead management/generation.
  • Show more

Outbound sales representative vs sales development representative skills

Common outbound sales representative skills
  • Outbound Sales, 25%
  • Customer Service, 11%
  • Excellent Interpersonal, 9%
  • Excellent Organizational, 8%
  • CRM, 7%
  • Inbound Calls, 5%
Common sales development representative skills
  • SDR, 11%
  • Lead Generation, 6%
  • Customer Service, 6%
  • Account Executives, 5%
  • Linkedin, 5%
  • Outbound Calls, 4%