12 Outbound Sales Representative Resume Examples

Five Key Resume Tips For Writing An Outbound Sales Representative Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Outbound Sales Representative Resume templates

Zippia allows you to choose from different easy-to-use Outbound Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Outbound Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Timothy Hudson
Outbound Sales Representative
Contact Information
Irving, TX
(350) 555-1185
thudson@example.com
Skills
  • POS
  • Customer Orders
  • Company Policies
  • Residential Areas
  • Communication
  • Proper USE
  • Loss Prevention
  • Product Demonstrations
  • Potential Customers
  • Private Individuals
 
 
Employment History
Outbound Sales Representative2011 - Present
ADT
Irving, TX
  • Engaged perspective former customers on retaining home security solutions utilizing sales presentations and demonstration of services customized to their needs.
  • Used Salesforce, Sales Genie, and other CRM to qualify and manage leads for maximum efficiency.
  • Developed highly empathetic client relationships and earned reputation for sales goals.
  • Direct sales of security and access control systems with ADT Security Services.
  • Developed and implemented an extensive business plan and public relations program.
Adviser Sales2010 - 2011
Lowe's
Lafayette, LA
  • Handled sales transactions, which may include operating cash registers.
  • Maintained appearance of sales floor.
Sales Support Associate2006 - 2010
Walmart
Lafayette, LA
  • Multi-tasked effectively to coordinate special events and meet sales goals.
Education
Bachelor's Degree of General Studies2003 - 2006
University of Louisiana at Lafayette
Lafayette, LA
 
 
Nathan Robertson
Outbound Sales Representative
Contact Info
Las Vegas, NV
(580) 555-7108
nrobertson@example.com
Skills
Customer Service
Trouble Shooting
Communication
Customer Interaction
Potential Customers
Sales Floor
Computer System
Customer Sales
Retail Sales
Stock Room
Employment History
Outbound Sales Representative2020 - Present
DIRECTVLas Vegas, NV
  • Earned a promotion to Customer Retention specialist within 6 months of joining the company.
  • Generated schedeules, payroll, daily sales goals and other sales requirements for the team.
  • Hit sales goals everyday, weekly, and monthly.
  • Recognized for exceeding monthly quality control standards Met and exceeded all sales goals Worked effectively in a busy inbound call center environment
Technical Support Technician2016 - 2020
DIRECTVLas Vegas, NV
  • Certified Satellite high speed internet installer.
  • Supported Blackberries, Avaya IP phone system, all printers, faxes, scanners.
  • Maintained, defined, organized, controlled and protected hardware and software products.
Sales Support Associate2015 - 2016
WalmartLas Vegas, NV
  • Receive,open, unpack and issue sales floor merchandise.
  • Maintained a detailed count of merchandise available in the warehouse and sales floor.
  • Stock New Merchandise Unload Daily Trucks Place items in correct department
Education
Bachelor's Degree of Business2012 - 2015
California State University - San BernardinoSan Bernardino, CA
 
 
Daniel Jones
Outbound Sales Representative
New York, NY
(690) 555-4849
djones@example.com
Experience
Outbound Sales Representative2020 - Present
Macy'sNew York, NY
  • Be proficient in POS systems.
  • Signed up 10 new accounts to the Business Smart Program resulting in an additional $2,000 per month in sales.
  • Provided excellent customer service on the shop floor.
  • Shoe stock room support and inventory.
Call Center Representative2018 - 2020
Independence Blue CrossPhiladelphia, PA
  • Advised members of the difference in cost and coverage between HMO, POS, and PPO plans.
  • Applied exceptional listening and communication abilities in conducting business opportunities.
Hostess Cashier2008 - 2017
McDonald'sPhiladelphia, PA
  • Prepared shift earnings for bank deposits and Brinks pick-ups.
  • Meet and greet customers on a daily basis.
  • Take customer orders in a professional manner Counting of monies/balancing of cash register daily Complete orders with speed and accuracy as required
Skills
REPStaff MembersGreeting CustomersProvider ContractsPhone OrdersInternetFollow-Up CallsMenu ItemsEmergencyCustomer Information
Education
Master's Degree In Business2017 - 2018
Temple UniversityPhiladelphia, PA
Bachelor's Degree In Accounting2005 - 2008
Temple UniversityPhiladelphia, PA
 
 
Abigail Long
Outbound Sales Representative
Employment History
Outbound Sales Representative2020 - Present
VerizonIrvine, CA
  • Worked with Engineering, Operations, Sales and HR to effectively retain and career path IT professionals.
  • Utilize Mystery Shop process to determine product knowledge and recommend training.
  • Utilized reporting tools to assist Sales Reps achieve their sales goals.
  • Qualified and closed prospective customers.
  • Stay up to date with product knowledge, accessories, pricing plans, promotions, and service features.
Telesales Representative2017 - 2020
AT&TIrvine, CA
  • Used problem solving techniques to decrease customer retention.
Retail Sales Representative2016 - 2017
VerizonIrvine, CA
  • Advised customers of the products and services offered by Verizon Wireless Proficient in Net Ace Cash Management software for Verizon Wireless.
  • Specialize in sales and customer service for Verizon customers.
  • Retail Sales for Verizon Wireless corporate employee.
  • Conduct daily operation and inventory audits, manage shipping and receiving, coach and train staff, manage retail sales floor.
  • Met/exceeded established sales goals and objectives by practicing effective sales flow and strategies.
  • Retail Sales Representative Primary customer interface at retail store location with responsibility for making sales presentations.
Education
Bachelor's Degree In Business2013 - 2016
Ashford UniversitySan Diego, CA
 
 
Contact Information
Irvine, CA
(310) 555-6778
along@example.com
Skills
Retail Sales
CRM
Automotive Parts
Trouble Shooting
Product Knowledge
Service Plans
Customer Confidence
Potential Customers
Internet
Sales Goals
 
 
Julia Bryant
Outbound Sales Representative
Kennesaw, GA
(800) 555-8218
jbryant@example.com
Skills
Prospective CustomersTelephone CallsCommunicationInternetPertinent InformationPhone ServicesReservation SystemHotel ServicesResidential AreasSchedule Changes
 
 
Employment History
Outbound Sales Representative2020 - Present
Solvay AmericaKennesaw, GA
  • Provide ongoing training on product knowledge to district sales representatives.
  • Exceeded annual, quarterly, and monthly sales goals consistently.
  • Provide high quality and comprehensive sales support.
  • Traveled for the company in pursuing sales goals in different markets across the United States.
Agent2018 - 2020
AloricaKennesaw, GA
  • Target: Address: 2721 Dawson Rd SE Albany, GA 3177 Customer service Rep, cashier, Stock.
  • Monitored and initiated communication in the form of PA announcements.
  • Save" customers to remain paying for AOL internet service.
  • Trouble shooting and guidance to customers in resolving issues with defective phones.
Reservations Agent2014 - 2018
Universal Field ServicesMain, PA
  • Key Accomplishments: Improved work flow and communication, to maximize the effectiveness of the work group.
  • Answered inbound calls, worked at a fast pace and maintained a customer service based attitude
  • Booked International and Domestic air, hotel, car and train reservations using the Apollo Computer System.
  • make room reservations - answer phone calls - insert rooming list into excel - give information on room rates - Group Coordinator
Education
Bachelor's Degree of Health Care Administration2011 - 2014
Pennsylvania State UniversityMain, PA
 
 
Timothy Hudson
Outbound Sales Representative
Contact Information
Irving, TX
(350) 555-1185
thudson@example.com
Skills
  • POS
  • Customer Orders
  • Company Policies
  • Residential Areas
  • Communication
  • Proper USE
  • Loss Prevention
  • Product Demonstrations
  • Potential Customers
  • Private Individuals
 
 
Employment History
Outbound Sales Representative2011 - Present
ADT
Irving, TX
  • Engaged perspective former customers on retaining home security solutions utilizing sales presentations and demonstration of services customized to their needs.
  • Used Salesforce, Sales Genie, and other CRM to qualify and manage leads for maximum efficiency.
  • Developed highly empathetic client relationships and earned reputation for sales goals.
  • Direct sales of security and access control systems with ADT Security Services.
  • Developed and implemented an extensive business plan and public relations program.
Adviser Sales2010 - 2011
Lowe's
Lafayette, LA
  • Handled sales transactions, which may include operating cash registers.
  • Maintained appearance of sales floor.
Sales Support Associate2006 - 2010
Walmart
Lafayette, LA
  • Multi-tasked effectively to coordinate special events and meet sales goals.
Education
Bachelor's Degree of General Studies2003 - 2006
University of Louisiana at Lafayette
Lafayette, LA
 
 
Nathan Robertson
Outbound Sales Representative
Contact Info
Las Vegas, NV
(580) 555-7108
nrobertson@example.com
Skills
Customer Service
Trouble Shooting
Communication
Customer Interaction
Potential Customers
Sales Floor
Computer System
Customer Sales
Retail Sales
Stock Room
Employment History
Outbound Sales Representative2020 - Present
DIRECTVLas Vegas, NV
  • Earned a promotion to Customer Retention specialist within 6 months of joining the company.
  • Generated schedeules, payroll, daily sales goals and other sales requirements for the team.
  • Hit sales goals everyday, weekly, and monthly.
  • Recognized for exceeding monthly quality control standards Met and exceeded all sales goals Worked effectively in a busy inbound call center environment
Technical Support Technician2016 - 2020
DIRECTVLas Vegas, NV
  • Certified Satellite high speed internet installer.
  • Supported Blackberries, Avaya IP phone system, all printers, faxes, scanners.
  • Maintained, defined, organized, controlled and protected hardware and software products.
Sales Support Associate2015 - 2016
WalmartLas Vegas, NV
  • Receive,open, unpack and issue sales floor merchandise.
  • Maintained a detailed count of merchandise available in the warehouse and sales floor.
  • Stock New Merchandise Unload Daily Trucks Place items in correct department
Education
Bachelor's Degree of Business2012 - 2015
California State University - San BernardinoSan Bernardino, CA
 

What Should Be Included In An Outbound Sales Representative Resume

1

1. Add Contact Information To Your Outbound Sales Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Outbound Sales Representative Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Outbound Sales Representative Resume Relevant Education Example #1
Bachelor's Degree In General Studies 2014 - 2016
University of Louisiana at Lafayette Lafayette, LA
Outbound Sales Representative Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
California State University - San Bernardino San Bernardino, CA
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3. Next, Create An Outbound Sales Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for an Outbound Sales Representative
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4. List Your Outbound Sales Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Outbound Sales Representative
CUTCO
  • Created appointments with clients and performed demonstrations of Cutco Cutlery.
  • Represented CUTCO product to clientele.
  • Presented Cutco products for sale direct to the consumer, through preset appointments.
  • Helped implement internet payments with merchants credit cards/banking information
  • Worked to convert DOS based system to Windows based.

Work History Example # 2
Telephone Sales Representative
MCI
  • Prepared written responses to telecommunication inquiries.
  • Maintained and converted business accounts to MCI Telecommunications and Internet Services.
  • Developed and provided solutions for any communication needs.
  • Presented feasible telecommunications products on internet usage that best suited customer preferences with their local and long distance needs.
  • Demonstrated sense of urgency in busy call center environments in both retail and telecommunications industries.

Work History Example # 3
Outbound Sales Representative
Red Ventures
  • Received inbound calls for potential buyers inquiring about Direct TV, AT&T and Verizon internet services.
  • Increased profitability by cross-selling and up-selling for companies like DirecTv AT&T and Verizon.
  • Hired as an Inbound Sales representative for the DirecTV account helping customers set up their satellite services.
  • Provided customers with superior knowledge of fiber optic internet and television technologies.
  • Specialized in all 5 telecommunication companies to handle overflow from each internet department.

Work History Example # 4
Junior Sales Representative
Cintas
  • Developed relationships within the various positions in the many businesses contacted as well as within the Cintas office to expedite processes.
  • Doubled the customer base while increasing the amount the current customer spend with Cintas.
  • Exceeded sales objectives* Multiple recognitions for Top Sales Performer* Mentee to Cintas Corporation Regional Sales Manager
  • Achieved Rookie of the year in fiscal year 2004 representing the top fifteen percent of Cintas's sales training nationwide.
  • Followed the Cintas system to seek out and identified new uniform business accounts to grow sales.

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6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021