Research Summary. We analyzed 1,089 outbound sales representative resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Time Warner Cable Enterprises and Liberty Mutual Insurance. Here are the key facts about outbound sales representative resumes to help you get the job:

  • The average outbound sales representative resume is 313 words long
  • The average outbound sales representative resume is 0.7 pages long based on 450 words per page.
  • Outbound sales is the most common skill found on an outbound sales representative resume. It appears on 25.2% of resumes.
After learning about how to write a professional outbound sales representative resume, you can make sure your resume checks all the boxes with our resume builder.


Outbound Sales Representative Resume Example

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Zippia allows you to choose from different easy-to-use Outbound Sales Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Outbound Sales Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Outbound Sales Representative Resume
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Outbound Sales Representative Resume
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Outbound Sales Representative Resume
Outbound Sales Representative Resume
Outbound Sales Representative Resume

What Should Be Included In An Outbound Sales Representative Resume


1. Add Contact Information To Your Outbound Sales Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Outbound Sales Representative Resume Contact Information Example #1
Hank Rutherford Hill
St. Arlen, Texas | 333-111-2222 |
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2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

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Outbound Sales Representative Resume Relevant Education Example #1
Bachelor's Degree In General Studies 2014 - 2016
University of Louisiana at Lafayette Lafayette, LA
Outbound Sales Representative Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
California State University - San Bernardino San Bernardino, CA

3. Next, Create An Outbound Sales Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Outbound Sales Representative Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • CRM Skills

    CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • Cold Calls Skills

    Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

  • Customer Relationships Skills

    Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

  • Product Knowledge Skills

    Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Top Skills for an Outbound Sales Representative
  • Outbound Sales, 25.2%
  • Customer Service, 11.4%
  • Excellent Interpersonal, 8.8%
  • Excellent Organizational, 8.3%
  • CRM, 6.8%
  • Other Skills, 39.5%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

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4. List Your Outbound Sales Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1
Outbound Sales Representative
  • Created appointments with clients and performed demonstrations of Cutco Cutlery.
  • Represented CUTCO product to clientele.
  • Presented Cutco products for sale direct to the consumer, through preset appointments.
  • Helped implement internet payments with merchants credit cards/banking information
  • Worked to convert DOS based system to Windows based.

Work History Example # 2
Telephone Sales Representative
  • Prepared written responses to telecommunication inquiries.
  • Maintained and converted business accounts to MCI Telecommunications and Internet Services.
  • Developed and provided solutions for any communication needs.
  • Presented feasible telecommunications products on internet usage that best suited customer preferences with their local and long distance needs.
  • Demonstrated sense of urgency in busy call center environments in both retail and telecommunications industries.

Work History Example # 3
Outbound Sales Representative
Red Ventures
  • Received inbound calls for potential buyers inquiring about Direct TV, AT&T and Verizon internet services.
  • Increased profitability by cross-selling and up-selling for companies like DirecTv AT&T and Verizon.
  • Hired as an Inbound Sales representative for the DirecTV account helping customers set up their satellite services.
  • Provided customers with superior knowledge of fiber optic internet and television technologies.
  • Specialized in all 5 telecommunication companies to handle overflow from each internet department.

Work History Example # 4
Junior Sales Representative
  • Developed relationships within the various positions in the many businesses contacted as well as within the Cintas office to expedite processes.
  • Doubled the customer base while increasing the amount the current customer spend with Cintas.
  • Exceeded sales objectives* Multiple recognitions for Top Sales Performer* Mentee to Cintas Corporation Regional Sales Manager
  • Achieved Rookie of the year in fiscal year 2004 representing the top fifteen percent of Cintas's sales training nationwide.
  • Followed the Cintas system to seek out and identified new uniform business accounts to grow sales.


5. Highlight Your Outbound Sales Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your outbound sales representative resume:

  1. Certified Sales Professional (CSP)
  2. Accredited Business Accountant/Advisor (ABA)
  3. Sales Management
  4. Professional Certification in Customer Service and Sales


6. Finally, Add a Outbound Sales Representative Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Outbound Sales Representative Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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