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Top Outbound Supervisor Skills

Below we've compiled a list of the most important skills for an outbound supervisor. We ranked the top skills based on the percentage of outbound supervisor resumes they appeared on. For example, 9.4% of outbound supervisor resumes contained osha as a skill. Let's find out what skills an outbound supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Outbound Supervisor resumes in 2020. Read below to see the full list.

1. Osha

high Demand
Here's how Osha is used in Outbound Supervisor jobs:
  • Prepared and managed safety, security, and loss prevention procedures in accordance with company OSHA, and DOT policy guidelines.
  • Ensured all operations were performed and completed efficiently and safely, in compliance with all DOT, OSHA and company policies.
  • Trained employees to comply with all applicable health and safety guidelines and regulations, including OSHA, and HAZMAT procedures.
  • Maintained a clean environment in compliance with OSHA safety standards and within a SQF Level 2 Certified facility.
  • Maintain daily safety log per OSHA guidelines and ensure compliance with all government regulations.
  • Maintain a clean and safe department in accordance with FDA / OSHA regulations.
  • Maintain OSHA regulations for safety and follow the Dollar General Safety program.
  • Followed OSHA regulations to maintain a proper work environment.
  • Ensured all OSHA rules and regulations were followed.
  • Followed all safety regulations as prescribed by OSHA.
  • Enforce OSHA and DOT Safety Regulations.
  • Maximized work environment safety while ensuring compliance with state and federal Department of Transportation regulations as well as OSHA standards.

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2. Safety Procedures

high Demand
Here's how Safety Procedures is used in Outbound Supervisor jobs:
  • Train and evaluate dock personnel and implement training and safety procedures.
  • Trained new employees on proper loading techniques and safety procedures.
  • Emphasized continuous process improvement by the use of 5S Safety Procedures & Practices and Kaizen initiatives.
  • Implement all safety procedures and ensure they're being adhered to every day.
  • Observe and promote established safety procedures; contact regular safety training, meetings and forward/retain a copy of all safety-related documentation.
  • Directed inventory control, implementation of safety procedures, product preparation, and distribution center security.

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3. Customer Service

high Demand
Here's how Customer Service is used in Outbound Supervisor jobs:
  • Drive continuous improvement throughout the warehouse and manufacturing areas to ensure timely and complete customer service.
  • Responded to and effectively resolved complex complaints and issues and delivered quality customer services/support.
  • Displayed exceptional customer service to approximately 50 vendors on a daily basis.
  • Keep positive ongoing contact with Customer Service to ensure customer satisfaction.
  • Maintained excellent customer service etiquette and problem resolution.
  • Provided excellent customer service throughout all daily interactions.
  • Delivered excellent customer service to shipping/receiving clients.
  • Provided outstanding customer service in response to inquiries regarding pick up scheduling, driver status, and service issues.
  • Ensured team was coached to behaviors that affect their customer service/sales skills, performance, and quality metrics.
  • Composed training and operations manuals, trained employees to use machinery and in customer service.
  • Light dock work, scheduling, light warehouse work, data entry, customer service.
  • Appoint freight deliveries provide rate quotes, dispatch, document management, customer service.
  • Handled customer service calls for pick up requests and OS&D claims.
  • Focused on Safety, best in class in operations and total customer service.
  • Perform disciplinary actions and reviews of 30 drivers and 2 customer service reps.
  • Provided all facets of Customer Service to over 300 accounts in 2 states.
  • Handled outbound sales and customer service calls ranging from 75-100 calls a day.
  • Partnered with Buying department to maintain proper inventory and customer service levels.
  • Administered safety inspections, customer service, and route truck deliveries.
  • Direct scheduling and troubleshooting of customer service needs via telephone.

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4. Safety Training

high Demand
Here's how Safety Training is used in Outbound Supervisor jobs:
  • Completed required safety training programs for part-time supervisors.
  • Collaborated with district personnel to control costs and provide drug testing and safety training.
  • Conducted safety training or education programs and demonstrate the use of safety equipment.
  • Managed a safe workplace by advocating safety training and maintaining excellent housekeeping standards.
  • Assist with all safety training as well as compliance training and courses required.
  • Manage a safe workplace by advocating safety training and ensure accident preparedness is adhered to through excellent housekeeping standards.

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5. Performance Reviews

high Demand
Here's how Performance Reviews is used in Outbound Supervisor jobs:
  • Provided mentoring, call auditing, performance reviews, employee evaluations and training.
  • Conduct performance reviews and coaching / counseling discussions when necessary.
  • Conduct monthly and annual performance reviews for the entire team.
  • Demonstrated success in introducing new strategies and techniques in distribution * Conduct employee performance reviews for probationary and non-probationary employees.
  • Performed performance reviews and made recommendations for promotions and also communicated when disciplinary action was required.
  • Completed monthly and annual performance reviews for team leaders assigned with emphasis on improved leadership abilities.

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6. Company Policies

high Demand
Here's how Company Policies is used in Outbound Supervisor jobs:
  • Performed telephone quality monitor calls on agents on my team to ensure company policies and procedures were being followed.
  • Prepared new hires in classroom environment with the proper load and unload methods, certifications, and company policies.
  • Conducted routine safety meetings and toolbox training sessions in accordance with company policies.
  • Enforce company policies and standards in a fast-paced environment.
  • Enforce compliance of company policies throughout department.
  • Skilled to understand all company policies.

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7. RF

high Demand
Here's how RF is used in Outbound Supervisor jobs:
  • Used direct picking and direct put-away using the Symbol RF Program for over 500 SKU's.
  • Spearheaded a project to re-profile the warehouse in preparation for RF Non Con Order Filling processes.
  • Trained all pickers and packers on using RF units and bar-coding technology and related systems.
  • Position also required daily use of RF scanners, manual and electric pallet jacks.
  • Trained packers on proper packing methods while using RF pack validation for quality assurance.
  • Trained pickers on how to do RF picking.
  • Use RF scanner to receipt, restock, and load trucks.
  • Trained new employees on RF picking in our Provia WMS.
  • Prepare driver documents for the loaded trailers ready for transit using a windows pc and RF scanners.

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8. Disciplinary Actions

high Demand
Here's how Disciplinary Actions is used in Outbound Supervisor jobs:
  • Provided timely performance feedback reviews, disciplinary actions approval for employee leaves and administrative recognition rewards and programs.
  • Handled employee development as well as disciplinary issues that involved coordination with union representation.
  • Provide necessary guidance and appropriate disciplinary actions to ensure effective floor operations.
  • Directed work assignments and responsible for directing and enforcing disciplinary actions when required.
  • Communicate with union employee environment any information regarding job enhancements or disciplinary actions.
  • Performed interviews and employee evaluations, implement rewards and disciplinary actions.

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9. Warehouse Operations

high Demand
Here's how Warehouse Operations is used in Outbound Supervisor jobs:
  • Supervised warehouse operations during labor company change.
  • Managed warehouse operations for millions of dollars worth of merchandise.
  • Assisted in reorganizing warehouse operations, resulting in $25,000 savings annually.
  • Directed and oversaw all operations of termination and closing of Apple Warehouse.Web Auction ManagerOversaw all warehouse operations and monitored all workflow.
  • Supervised shipping and warehouse operations personnel, the Product Distribution Coordinator position (as described below) and all delivery personnel.
  • Administer warehouse operations by coordinating schedules to ensure sufficient coverage, determine production capacity/staffing, informing employees on project management efforts.

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10. Hazmat

high Demand
Here's how Hazmat is used in Outbound Supervisor jobs:
  • Perform approved Hazmat duties for the outbound side of the building.
  • Ensured compliance with all Hazmat and DOT regulations.
  • Certified in Hazmat and Drug & Safety prevention.
  • Coordinated work assignments, monitored performance and provided training on job duties, company policies and procedures including Hazmat guidelines.
  • Key Accomplishment: * Trained team for safety certifications, hazmat & conveyor securing.
  • Assigned as a member of the HAZMAT team to monitor and train members on shipments of hazardous chemicals with transportation.

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Jobs With Trending Skills

11. Safety Standards

high Demand
Here's how Safety Standards is used in Outbound Supervisor jobs:
  • Facilitate new hire training on job duties, equipment and safety standards.
  • Direct work flow to meet productivity, quality and safety standards.
  • Process samples received daily and organize warehouse locations as needed maintaining safety standards.
  • Maintained a safe and healthy work environment by enforcing organizational safety standards.
  • Ensured environmental health and safety standards and procedures were maintained.
  • Maintain and developed safety standards, inventory, and record-keeping procedures.

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12. LTL

high Demand
Here's how LTL is used in Outbound Supervisor jobs:
  • Provide accurate receiving (Containers, LTL, Returns) documentation including OS&D reports and associated pictures
  • Managed daily outbound operations including truckloads, LTL's, and small packages with up to 40 associates.
  • Coordinate disposal solutions for damaged products, miss-ships, LTL shortages, and recalls.
  • Prepare all shipment documents for processing by custom brokers and create LTL delivery routes
  • Coordinate all LTL, UPS and Fed Ex trailers for daily shipments.
  • Set pick up times for LTL shipments on a daily basis.
  • Loaded and unloaded LTL freight in an efficient and timely manner.
  • Directed LTL drivers and all loading and unloading activities.
  • Organized LTL loads for receipt and transfer at hub.
  • Supervised inbound and outbound shifts for LTL carriers.
  • Dispatch of LTL driver team.
  • Freight carrier's contracts (LTL, UPS FedEx).

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13. Cost Reduction

high Demand
Here's how Cost Reduction is used in Outbound Supervisor jobs:
  • Developed policies and procedures for productivity, cost reduction and safety enhancements.
  • Recognized and executed cost reduction by moving more freight with less driver/dock hours.
  • Investigated and implement ideas for quality improvement, increased productivity and cost reduction.

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14. Outbound Loads

high Demand
Here's how Outbound Loads is used in Outbound Supervisor jobs:
  • Supervised dockworkers consolidating shipments to build full truckload outbound loads daily.
  • Supervised 16 hourly employees in a unionized work environment, ensuring timely service of outbound loads and parcels.
  • Book outbound loads in slow times and help with inbound loads to satisfy the fleet's needs.
  • Schedule arrival point destinations with central line haul on all outbound loads and routes.
  • Dispatch of local drivers, planning all outbound loads ensuring the safe andcorrect loading of outbound trailers.
  • Distribute all inbound/outbound loads accordingly.

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15. Inbound Shipments

average Demand
Here's how Inbound Shipments is used in Outbound Supervisor jobs:
  • Planned 200-300 daily inbound shipments.
  • Supervised, developed and trained Facility Technicians and operations staff responsible for outbound shipments and inventory management.
  • Organized domestic and international outbound shipments of material by completing all required certifications and customs papers.
  • Coordinated all outbound shipments averaging 5000 cases daily including managing priority accounts and shipments.
  • Prepared packaging for all outbound shipments ensuring product matches submitted paperwork.
  • Instituted metrics to measure and improve accuracy of outbound shipments

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16. Outbound Operations

average Demand
Here's how Outbound Operations is used in Outbound Supervisor jobs:
  • Support outbound operations by covering other departments when necessary.
  • Monitored all aspects of daily outbound operations, including employee productivity, production quality, and employee safety.
  • Supervised outbound operations including package sorting, containerizing, shipment scheduling, and truck loading.
  • Managed the outbound operations of the company on a day to day basis.
  • Functioned as the Outbound Supervisor/ Driver and was responsible for overseeing outbound operations.
  • Managed outbound operations and supervised a team of up to forty employees.
  • Supervised all Inbound and Outbound operations of the 400,000sqft fulfillment center.
  • Supervised 45 employees in 7 different outbound operations and aftermarket department.
  • Led 1st shift outbound operations of fast pace distribution.
  • dock setup, training, supervision of all employees, set up and supervision of outbound operations and all managerial duties
  • Supervised daily outbound operations at the Columbus facility of the world leader in Personal Protective Equipment (PPE).
  • Oversee the entire outbound operations Ensure floor leads are in their designated work areas Monitor loading process.

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17. Hazardous Materials

average Demand
Here's how Hazardous Materials is used in Outbound Supervisor jobs:
  • Facilitate yearly training in Safety, Ergonomics, and hazardous materials and update training records.
  • Foster safe handling and storage of hazardous materials as provided by the Department of Transportation.
  • Lead Risk Management Planning for Hazardous Materials duties.
  • Instituted a hazardous materials training program and created a haz-mat team to handle emergencies.
  • Instructed personnel in proper operations and procedures and handling of hazardous materials.
  • Organized and conducted training classes in Hazardous Materials and forklift certifications.

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18. Customer Expectations

average Demand
Here's how Customer Expectations is used in Outbound Supervisor jobs:
  • Maintain and improve KPI metrics, which meet company/customer expectations.
  • Received employee awards for going above and beyond customer expectations.
  • Distributed daily shipping requirements to production departments to fulfill customer expectations.
  • Directed daily operations to reach objectives for service, cost management and customer expectations.
  • Worked under extreme pressures and had to meet company and customer expectations daily.
  • Implement daily trans-load activities to support account objectives for level of service, cost management, customer expectations and volume requirements.

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19. Safety Rules

average Demand
Here's how Safety Rules is used in Outbound Supervisor jobs:
  • Train employees daily on all load methods to ensure safety and skill required for job.
  • Exercise good judgment to ensure safety, quality and productivity of all associates.
  • Facilitated numerous company safety programs; and enforced safety rules and compliance with all government regulations.
  • Coached and documented employee performance/reviews to ensure safety, quality, and productivity.
  • Operated under safety rules, Hazardous Material Placarding and Federal Transportation and Safety Guidelines.
  • Communicated company safety program and enforces safety rules and compliance with all government regulations.

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20. New Associates

average Demand
Here's how New Associates is used in Outbound Supervisor jobs:
  • Implemented a schedule to load freight more consistently and accurately * Assisted with training schedules of new associates.
  • Assist with touring new associates and help with interview processes.
  • Trained new associates in all facets of outbound operation including picking, packing, manifesting, and support roles.

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21. Payroll

average Demand
Here's how Payroll is used in Outbound Supervisor jobs:
  • Performed end of day tasks such as production reporting, employee payroll, and shift change over.
  • Position included direct supervision, job assignment, system based problem solving, and payroll manipulation.
  • Maintained employee productivity, payroll, attendance, progress and disciplinary records.
  • Used information systems to process and track inventory and payroll.
  • Processed payroll, authorized time for all employees.
  • Review direct reports hours and submit for payroll.
  • Oversee employee payroll and document employee attendance.
  • Coordinate employee payroll, vacations and scheduling.
  • Tracked and evaluated scheduled vs. actual manhours, adjusted schedules to accommodate payroll budget and validated timesheets to ensure accuracy.

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22. Direct Reports

average Demand
Here's how Direct Reports is used in Outbound Supervisor jobs:
  • Compiled information to deliver accurate direct reports of annual reviews.
  • Drive processes that which influences the direction of other areas, effectively deliver formal counseling/mentoring to direct reports.
  • Conduct daily one on one's with all direct report and report to management.
  • Led and developed 25+ direct reports to exceed company and distribution goals.
  • Oversee staffing for the outbound operation consisting of 45 direct reports.
  • Operated 10 bay facility with 2 forklifts and 13 direct reports.
  • Write reviews on my direct reports and submit to safety.
  • Utilized 33 direct reports for assigned department.
  • Maintain compliance records on my direct reports.

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23. Warehouse Management System

average Demand
Here's how Warehouse Management System is used in Outbound Supervisor jobs:
  • Operated PKMS warehouse management system.
  • Managed labor reporting and lead systems activities for the warehouse management system Red Prairie.
  • Managed labor reporting lead systems activities for the warehouse management system or AS/400.
  • Implemented the integration of the sampling processes into the warehouse management system.
  • Develop a strong understanding of AS400 and Advantage Dashboard warehouse management systems.
  • Use of Warehouse Management systems such as Wavelink and TeleNet logistics software.

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24. Dock Doors

average Demand
Here's how Dock Doors is used in Outbound Supervisor jobs:
  • Dispatched trailers to correct dock doors, set correct temperatures, loaded correct products and dispatched at allotted time.
  • Give Customers Dock Doors so they can be Loaded or Unloaded in a fast but effective manner.
  • Managed dock switches to efficiently put freight and proper equipment into assigned loading and unloading dock doors.
  • Facilitate movement in and out of over fifty dock doors.
  • Assure that all equipment parked at loading dock doors are wheel chocked at all times.
  • Moved semi-trailers to and from the dock doors.

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25. Freight Bills

average Demand
Here's how Freight Bills is used in Outbound Supervisor jobs:
  • Handled inbound/outbound freight, processed freight bills, and prepared load projections.
  • Filled bill of lading, freight bills, ups packaging.
  • Collect cash or checks for freight charges.
  • Billed outbound freight bills, delivered updated inbound bills, controlled and dispatched line haul fleet.
  • Handled freight bills for 25 trailers at a given time while ensuringinformation and freight loads to be accurate.

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26. Inventory Control

average Demand
Here's how Inventory Control is used in Outbound Supervisor jobs:
  • Implemented ideas to create a more structured environment and maintain inventory control
  • Maintained computerized inventory control system for the packing task.
  • Worked with inventory control to increase product location accuracy.
  • Performed location audits for inventory control.
  • Worked closely with Inventory control in order to prevent inventory issues that would prevent customer orders from being completed.
  • Operated and directed activities on the dock and warehouse floor insuring production, inventory control, and quality control.
  • SAP process champion for outbound area that includes domestic and international shipping, receiving, and inventory control.
  • Created employee schedules and managed shipping, receiving and inventory control.
  • Inventory control maintenance though monthly and yearly cycle counts in million square foot plant.
  • Inventory control clerk and laison between my employees(18) and mngmt.

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27. Production Goals

average Demand
Here's how Production Goals is used in Outbound Supervisor jobs:
  • Coordinated with other departments to ensure hours and production goals are balanced across the DC; reduced overtime by 15%.
  • Delegated tasks to employees based off of building volume and weekly production goals.
  • Move People Between Loads, Manage Hours, Production Goals.
  • Set and monitored production goals.
  • Functioned with a team of other supervisors to ensure that building production goals were met in a multiple shift environment.
  • Led team in an efficiency driven environment to meet or exceed daily, weekly, and monthly production goals.

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28. KPI

average Demand
Here's how KPI is used in Outbound Supervisor jobs:
  • Managed operations directly exceeding established KPIs placing the Baltimore PDC 3rd in the network for fiscal year 2016.
  • Provided consistent feedback to department and corporate managers about inventory-related matters and KPI status.
  • Reported KPI measurement reports on distribution center performance.
  • Managed 8 union associates to ensure daily quality/productivity goals were met while maintaining departmental KPI's.
  • Fulfilled all KPI goals for payroll, safety, and on-time performance for 3 consecutive years.
  • Lead management to meet key performance indicators (KPI), ensuring continued growth and profitability.

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29. Outbound Department

average Demand
Here's how Outbound Department is used in Outbound Supervisor jobs:
  • Follow Dollar General SOP guideline and develop processes to increase productivity and efficiency of the outbound department.
  • Supervised, mentored, coached and developed the outbound department consisting of fifty associates.
  • Track attendance and work hours for employees in the outbound department.
  • Managed flow of finished product throughout inbound and outbound departments.
  • Recruit new staff for the outbound department.

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30. Distribution Centers

low Demand
Here's how Distribution Centers is used in Outbound Supervisor jobs:
  • Assisted with process development and implementation and consistently maintained a high level of communication between supply chain and distribution centers.
  • Managed the administration of daily inbound and outbound shipments to customers and other distribution centers within the organization.
  • Communicated change orders with other distribution centers.
  • Set up new distribution centers when PACCAR bought Al's Auto Supply and again when Grand Auto chain was purchased.
  • Partnered with peers from other distribution centers to create projects that lead to production efficiency.
  • Managed all outbound freight services (20 trucks daily to 30 distribution centers).

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31. Kronos

low Demand
Here's how Kronos is used in Outbound Supervisor jobs:
  • Approved all time for associates in Kronos.
  • Keep up with hourly employees' time and vacation and input into KRONOS system.
  • Track employee's attendance via KRONOS.
  • Tracked daily department paperwork including production and scheduling reports also conducted payroll using the Kronos Time System.
  • Used Kronos software to manage staff payroll and minimizing overtime to achieve profit and loss goals.
  • Administer, develop and approve schedules, paid time off, and payroll in Kronos.

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32. Customer Orders

low Demand
Here's how Customer Orders is used in Outbound Supervisor jobs:
  • Managed complex work assignment scheduling based on specific skills and duties, this included verifying and assembling customer orders for shipping.
  • Case Picker - Pull customer orders and maintain 90-100% production percentage quota.
  • Manage the day to day operation as it relates to customer orders.
  • Coordinated operations with other shift supervisors to ensure 350+ customer orders were completed, quality checked and expedited to customers.
  • Oversee warehouse associates to fulfill customer orders efficiently and accurately while maintaining a safe working environment for all associates.
  • Moved to Supervisor in shipping department supervising 12 employees loading approximately 400 products on customer trailers for customer orders.

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33. Sigma

low Demand
Here's how Sigma is used in Outbound Supervisor jobs:
  • Nominated for company Green Belt training program in Lean Six Sigma.
  • Support and sustain the culture and outcomes of the Lean Six Sigma and Kaizen events and Gold Standard initiative.
  • Led Lean Six Sigma Kaizen events to eliminate waste and maximize efficiency throughout outbound and inbound departments.
  • Implemented Lean Six Sigma principals; which created a lean work environment and reduced defects.
  • Achieved Gold Six Sigma ratings in Colorado and Mississippi.
  • Lean, 5S, and Six Sigma Certified.

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34. Daily Operations

low Demand
Here's how Daily Operations is used in Outbound Supervisor jobs:
  • Operate stand-up forklift to supplement daily operations.
  • Developed and implemented a check and balance system to meet daily operational goals for team leads.
  • Served as main contact point for all operations managers and supervisors on daily operational schedule.
  • Lead team of dockworkers, drivers, management, and clerical personnel in daily operations.
  • Executed daily operations of loading and unloading of trailers and containers for customers.
  • Test employees for performance and document daily operation consistently throughout the sort.
  • Executed daily operations of packing, picking, and shipping.
  • Oversee daily operations on dock, plan nightly routes.
  • Support the outbound flow of high volume, order fulfillment, in a multi-shift distribution center by supervising the daily operations.

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35. Hub

low Demand
Here's how Hub is used in Outbound Supervisor jobs:
  • Worked with main Cincinnati hub to move loads to their final destinations.
  • Provide projected outbound trailers to hub as well as to region.
  • Processed and transported freight throughout the Memphis World Hub.
  • Supervised on outbound as well as hub operations.
  • Manifest city, line haul and hub drivers.
  • Set up the Hub and Inbound operation.
  • Managed one of the highest volume receiving P-D in the Twilight Sort Out-Bounds operation at Pleasantdale Hub.
  • Coordinated within a 900,000 sq ft. HUB Scheduled warehouse employee hours and managed outbound productivity.
  • Supervised employees and daily activities at Pleasantdale Hub.

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36. Quality Standards

low Demand
Here's how Quality Standards is used in Outbound Supervisor jobs:
  • Maintained monthly evaluations, monitor calls to meet call quality standards, ongoing coaching sessions, kept strict attendance measures.
  • Maintain quality standards and control operations costs, also track and record individual performance through the layered audit process.
  • Managed departmental requirements for cube utilization and quality standards on international loads.
  • Maintained employee productivity to meet quality standards and process improvement goals.
  • Established productivity and quality standards and appraised individual and team performance.
  • Attained established efficiency/productivity requirements while ensuring overall product quality standards are achieved.

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37. Continuous Improvement

low Demand
Here's how Continuous Improvement is used in Outbound Supervisor jobs:
  • Create new continuous improvement plans bi-monthly.
  • Promote continuous improvement through One on One meetings, and strategic reviews for the warehouse staff.
  • Organized continuous improvement events with positive results on improving productivity, reducing order cycle time, and reducing headcount.
  • Performed continuous improvement operations and corrective actions for all forklift operations and implemented improvements and/or corrective actions as needed.
  • Assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities for the department.
  • Participate in implementation of continuous improvement and advanced manufacturing technology to improve cost of sales and productivity.

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38. Production Standards

low Demand
Here's how Production Standards is used in Outbound Supervisor jobs:
  • Coached and mentored employees with accuracy and production standards.
  • Manage schedules/shifts to meet production standards of lph/cpl.
  • Involved in the development and implementation of Labor Management production standards system and a production based incentive pay program.
  • Applied statistical methods and performed mathematical calculations to determine manufacturing processes, staff requirements, and production standards.
  • Implemented production standards for inbound receiving and shipping departments resulting in reduction costs of 160 weekly man-hours.
  • Trained and oriented employees in standard operating procedures and production standards.

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39. On-Time Delivery

low Demand
Here's how On-Time Delivery is used in Outbound Supervisor jobs:
  • Aligned routing to improve on-time delivery percentage by 10% while decreasing transportation lead times.
  • Scheduled accumulations of parts for on-time delivery of 2-million-dollar program kitting program direct to factory floor for General Electric.
  • Communicate with other supervisors to ensure on-time delivery is met though coordination of production schedule.
  • Coordinate efforts and resolutions associated with product migration and order validity for on-time delivery.
  • Monitored shipments to guarantee on-time delivery.
  • Coordinated and tracked all movement of product to and from our off-site warehouse to ensure proper FIFO usage and on-time delivery.

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40. Action Plans

low Demand
Here's how Action Plans is used in Outbound Supervisor jobs:
  • Administered evaluations and corrective action plans as needed.
  • Prepared and implemented action plans to ensure planned productivity and service goals are were achieved.
  • Provide feedback and support to staff and determine training needs Complete corrective action plans
  • Identify performance gaps and formulate action plans to address issues.
  • Hired & trained telemarketers *Monitored for quality *Developed performance plans *Handled HR & compliance *Developed & implemented action plans to increase performance
  • Submitted various financial and operational reports and action plans as directed.

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41. As400

low Demand
Here's how As400 is used in Outbound Supervisor jobs:
  • Mastered inbound, outbound, and dispatching using with the AS400 system.
  • Utilized AS400 to help plan, forecast, and setup trailers.
  • Utilized a PC computer enhanced with AS400 software* Acknowledged on many occasions for successes and increased productivity.
  • Use of Microsoft Word, Microsoft Excel, Microsoft Access, and AS400 for daily responsibilities.
  • Insured daily that all ordered parts are picked, packed and dock confirmed through AS400.
  • Used electronic system (AS400) for shipping, receiving, and inventory management.

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42. RAN

low Demand
Here's how RAN is used in Outbound Supervisor jobs:
  • Fork lift ooeratorLocal Pick up and delivery, Ran a 14 man cross Dock operation.
  • Shrimp & Crabber Fueled and cleaned boats and traps Did inventory & bought supplies Navigate boat Ran the Dock

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43. Company Standards

low Demand
Here's how Company Standards is used in Outbound Supervisor jobs:
  • Oversee and maintain the outbound order flow to meet on time departures as well as company standards.
  • Administered collectors' daily and monthly scores to meet company standards.
  • Train new personnel to meet company standards.
  • Packed cross dock product in appropriate routes to company standards.

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44. City Drivers

low Demand
Here's how City Drivers is used in Outbound Supervisor jobs:
  • Worked the outbound shift closing out up until midnight and also worked Days and dispatched up to 20 city drivers.
  • Work with city drivers to resolve any problems.
  • Dispatch city drivers for customer freight pick-ups.
  • Manage 22 dock associates, 2 clerks, 17 city drivers and 20 Linehaul drivers.
  • Dispatch line haul and city drivers Close outbound trailers and cube them.

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45. Straight Truck

low Demand
Here's how Straight Truck is used in Outbound Supervisor jobs:
  • Performed local and regional deliveries using 40ft straight truck.
  • Maintained a fleet of 10 straight trucks.
  • Controlled all fleet Crown trucks; maintenance and repair included.

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46. Outbound Calls

low Demand
Here's how Outbound Calls is used in Outbound Supervisor jobs:
  • Facilitated inbound calls for over 10 television ministries, and counseled over 356 callers.
  • Created a monthly Call Metrix and audited call list for outbound calls.

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47. Safety Policies

low Demand
Here's how Safety Policies is used in Outbound Supervisor jobs:
  • Trained employees in accordance with SOP and safety policies.
  • Followed all publicized safety policies procedures applicable thus ensured policies/procedures were followed.
  • Developed and implemented safety policies to maintain an accident-free workplace.
  • Regulated and enforced safety policies.
  • Assisted in generating and implementing SOP's for safety policies and procedures.
  • Maintain a safe working environment by enforcing safety policies and procedures.

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48. HR

low Demand
Here's how HR is used in Outbound Supervisor jobs:
  • Controlled HR operations including hiring, and organizational development and conflict resolution strategies.
  • Assist HR department with time tracking, coaching and counseling, and assist team members with benefits and HR matters.
  • Scheduled, trained and evaluated personnel, approved hours, and administered disciplinary action in collaboration with HR.
  • Work with the Supply Chain HR Manager in the translation of the company SOP s into Spanish.
  • Build effective relationships with counterparts, peers, management, Union, HR and Loss Prevention.
  • Full HR responsibilities for shift, hiring process and administering corrective action.

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49. Maximize Efficiency

low Demand
Here's how Maximize Efficiency is used in Outbound Supervisor jobs:
  • Implemented various changes in outbound processes to maximize efficiency in productivity, quality and service level agreements.
  • Implemented a new drop zone layout on the shipping dock to maximize efficiency in the pick and pack processes.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.

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Online Courses For Outbound Supervisors

One of the best ways to acquire the skills needed to be an outbound supervisor is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since outbound supervisors benefit from having skills like osha, safety procedures, and customer service, we found courses that will help you improve these skills.

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Distribution and Logistics Management
ed2go

Learn how to improve your company's distribution and logistics management activities, increase customer satisfaction, and improve operational throughput...

OSHA Workplace Safety (General Industry 6 Hr Class)
udemy
4.4
(1,652)

Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

Supervisor Leadership Skills for a Safe Workplace
udemy
4.4
(615)

Learn safety communication skills to foster safety accountability, responsibility and correct safety behaviours...

Food Safety for Managers and Supervisors
udemy
3.9
(71)

The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge...

OSHA Safety Pro: Deadly Concrete Dust. Crystalline Silica.
udemy
4.4
(235)

OSHA's General, Construction, and Maritime Industries Hazard Prevention and Safety Standard...

HACCP - Hazard Analysis Critical Control Point Certification
udemy
3.9
(379)

Food Safety Preventive System (HACCP System) for ISO 22000...

International Health & Safety Management System BootCamp
udemy
3.9
(216)

It Shows the Start point to Build your Health & safety Career and how to Join the field and becoming HSE Specialist...

Health, Safety and Wellness in Mining
edX (Global)

Health, Safety and Wellness in Mining incorporates videos, expert insights, simulations, discussions and scenarios to deepen your current understanding of health, safety and wellness challenges, contexts and processes within the sector. The course covers topics such as legislation and governance, organisational safety culture, risk management, and the management of hazards, human factors, industry health issues, and community health impact. This is one of six courses in the Foundations of...

Supervisor Suite
ed2go

Supervisor Suite...

ISO 45001. Occupational Health & Safety management system
udemy
4.5
(1,716)

Build a career in occupational health & safety. Learn the requirements of ISO 45001...

20 Most Common Skill For An Outbound Supervisor

Osha9.4%
Safety Procedures8.1%
Customer Service6.3%
Safety Training5.6%
Performance Reviews5.1%
Company Policies4.7%
RF4%
Disciplinary Actions3.7%

Typical Skill-Sets Required For An Outbound Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Osha
Osha
9.4%
9.4%
2
2
Safety Procedures
Safety Procedures
8.1%
8.1%
3
3
Customer Service
Customer Service
6.3%
6.3%
4
4
Safety Training
Safety Training
5.6%
5.6%
5
5
Performance Reviews
Performance Reviews
5.1%
5.1%
6
6
Company Policies
Company Policies
4.7%
4.7%
7
7
RF
RF
4%
4%
8
8
Disciplinary Actions
Disciplinary Actions
3.7%
3.7%
9
9
Warehouse Operations
Warehouse Operations
3.6%
3.6%
10
10
Hazmat
Hazmat
3%
3%
11
11
Safety Standards
Safety Standards
2.8%
2.8%
12
12
LTL
LTL
2.7%
2.7%
13
13
Cost Reduction
Cost Reduction
2.2%
2.2%
14
14
Outbound Loads
Outbound Loads
2.2%
2.2%
15
15
Inbound Shipments
Inbound Shipments
2.2%
2.2%
16
16
Outbound Operations
Outbound Operations
2.1%
2.1%
17
17
Hazardous Materials
Hazardous Materials
2.1%
2.1%
18
18
Customer Expectations
Customer Expectations
2%
2%
19
19
Safety Rules
Safety Rules
2%
2%
20
20
New Associates
New Associates
1.9%
1.9%
21
21
Payroll
Payroll
1.9%
1.9%
22
22
Direct Reports
Direct Reports
1.7%
1.7%
23
23
Warehouse Management System
Warehouse Management System
1.6%
1.6%
24
24
Dock Doors
Dock Doors
1.6%
1.6%
25
25
Freight Bills
Freight Bills
1.4%
1.4%
26
26
Inventory Control
Inventory Control
1.3%
1.3%
27
27
Production Goals
Production Goals
1.2%
1.2%
28
28
KPI
KPI
1.1%
1.1%
29
29
Outbound Department
Outbound Department
1%
1%
30
30
Distribution Centers
Distribution Centers
1%
1%
31
31
Kronos
Kronos
1%
1%
32
32
Customer Orders
Customer Orders
0.9%
0.9%
33
33
Sigma
Sigma
0.8%
0.8%
34
34
Daily Operations
Daily Operations
0.7%
0.7%
35
35
Hub
Hub
0.7%
0.7%
36
36
Quality Standards
Quality Standards
0.7%
0.7%
37
37
Continuous Improvement
Continuous Improvement
0.6%
0.6%
38
38
Production Standards
Production Standards
0.5%
0.5%
39
39
On-Time Delivery
On-Time Delivery
0.5%
0.5%
40
40
Action Plans
Action Plans
0.5%
0.5%
41
41
As400
As400
0.4%
0.4%
42
42
RAN
RAN
0.4%
0.4%
43
43
Company Standards
Company Standards
0.4%
0.4%
44
44
City Drivers
City Drivers
0.4%
0.4%
45
45
Straight Truck
Straight Truck
0.4%
0.4%
46
46
Outbound Calls
Outbound Calls
0.4%
0.4%
47
47
Safety Policies
Safety Policies
0.3%
0.3%
48
48
HR
HR
0.3%
0.3%
49
49
Maximize Efficiency
Maximize Efficiency
0.3%
0.3%

9,218 Outbound Supervisor Jobs

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