Outdoor Research jobs - 25 jobs

Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself. What you'll be doing day to day Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales. * Creating relationships with customers to provide support in-store and remotely. * Acting as an expert and consultant on a broad range of products and services to inspire and inform customers. * Listening to, identifying, anticipating, and responding to customer needs. * Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products. * Analyzing and adjusting sales space capacities based on sales location to secure high stock availability. * Supporting the implementation and upkeep of planned and promotional activities in, or involving, your product range. Apply now! Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role. At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! * Generous paid time off, holiday and sick time * WiselyPay - get earned wages up to two days early * Paid parental leave (up to 16 weeks) * KinderCare tuition discount * Retirement and bonus plans * Co-worker discount, meal deal, and referral bonus * Pet insurance program * Education assistance and learning programs * Safety shoe reimbursement * 24/7 telehealth visits * Dental and vision plans * Medical and Rx plans (must work min. 20 hrs/wk) * A fun and inclusive work environment JOB TYPE - Permanent HOURS - 20-34 hours per week /Benefits Eligible SHIFTS - Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance The pay range for this role is $24.26-$33.08/hour The anticipated posting closing date is on or around 1/19/26 QUALIFICATIONS 2 years of experience in retail sales, preferably in the home furnishing sector Familiarity with basic design principals and modular furniture planning

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Bring your passion for the outdoors to work at REI in this Seasonal position! We are looking for problem solvers with a passion for providing exceptional service. Join our call center team as a customer service representative and help us assist our customers and members. In this remote position, you will enjoy the convenience of working from home without the hassle of a daily commute. We are seeking inspired team members who thrive in a fast-paced environment. You enjoy interacting with customers and are adept at conducting online research to find positive solutions. You will use de-escalation techniques, creativity, and effective problem-solving. As an REI customer service representative, you will serve as the eyes and ears of our customers and members. Responsibilities and Qualifications How you will be successful: * Building relationships, inside and outside the organization. * Enjoy communicating effectively and accurately, both verbally and in writing. * Assist customers taking inbound phone calls during your shift, this may be up to 9 hours a day. * Apply your passion for the outdoors, REI products, and gear to serve our customers effectively. * Provide guidance, knowledge and authentic experiences. Bring your best, authentic self We strive for harmony in work and life. We are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day. We believe the outdoors is for all! Additional qualifications: * Previous experience in retail and/or customer service call center preferred. * Demonstrate critical thinking by efficiently using a computer and navigating through various screens. * Available to attend a two week sales and service training class. * Reside in one of the following states: Arizona, Connecticut, Delaware, Florida, Georgia, Idaho, Kansas, Maine, Minnesota, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Wisconsin, or Washington state. * Must reside within 100 miles of an REI Retail location for the duration of the position. * Ability to work a flexible work schedule with reliable and predictable attendance. * Minimum age requirement of 18 years. Schedule Requirements To be part of our Contact Center team in a Opening shift, you should be available at least 2-3 weekdays and 1 weekend day. Shifts will be scheduled for 4-8 hours per day, between 6 am PST and 4 pm PST. You will be available a minimum of 24 hours per week and up to 40 hours if your availability allows. Your scheduled hours and days will vary based on business volumes. The seasonal end date is June 4, 2026. Mandatory Training Classes: Training 1 AM Week 1 February 16 - February 20, 8 am - 3 pm PST Week 2 February 23 -February 27, 8 am - 3 pm PST OR Training 2 PM Week 1 February 23 -February 27, 12 pm -7 pm PST Week 2 March 2 - March 6, 12 pm - 7 pm PST Technical Requirements As a seasonal employee, you will be working on your own computer or laptop for this position. To perform the duties associated with this position, there are technical requirements we ask of you. These include hardware, software, and internet connection (network) requirements. Your role is to ensure you are familiar with these requirements and have them in place before you apply. Internet (Hard-Wired Only) You must have wired high speed broadband internet connection with: * Download speed: at least 50 Mbps * Upload speed: at least 10 Mbps * Latency (Ping): under 150 ms * Jitter: maximum 30 ms, average 5 ms or less Not Allowed: * Satellite (e.g., Starlink, HughesNet) * Cellular or 5G home internet (e.g., T-Mobile, AT&T Wireless, Verizon) * Hotspots or phone tethering Required setup: * Your computer must be connected directly to your modem/router using an Ethernet cable * Wi-Fi, mesh satellites, or range extenders are not allowed (even if your pc is wired directly to the satellite / range extender) Computer * Windows PC: Windows 11 * Mac: mac OS 14 (Sonoma) or newer * SSD drive * Minimum 8 GB RAM (16 GB highly recommended for Windows PCs, per Microsoft) * CPU: Intel i5 / AMD Ryzen 5 / Apple M1 or better Not Allowed: Tablets, phones, Chromebooks, or shared/public computers Additional requirements: Ability to install the Windows App client to connect to AVD Monitor & Accessories: * One monitor with 1080p resolution or higher * Wired headset (REI supplied) - Bluetooth not allowed * At least two available USB ports: * One USB-A for headset * One USB-A or USB-C for REI security device * If you use a mouse (wired or wireless with dongle), plan to need an extra USB port * A USB / Ethernet hub or dock may be needed (not provided by REI) depending on your device (Mac users please note that Apple certified hubs and docks provide more reliable performance * Webcam - Required for all training classes. Workspace: * Quiet, private area * Minimal background noise * No household traffic during shifts * Please note, all job offers are contingent upon successful completion of a background check. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $15.00 - $18.36 per hour

Why we will love you * 2 years retail visual merchandising or similar * Proficient in Adobe, AutoCAD, Revit, Sketchup or similar software * Associate's degree preferred What you'll be doing day to day * Implements and innovates upon store layout plan in order to best present the product range * Maintains an organized and visually appealing environment for our customers * Creates and maintains visual displays * Devises, implement and executes effective merchandising strategies * Utilizes space planning tools to ensure simplicity, cost-effectiveness and efficiency in store design Together as a Team Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too! Apply now! JOB TYPE - Permanent, Full-Time, Hourly Associate HOURS - From 34-40 hours per week (HL3) // Benefits Eligible SHIFTS - Monday - Friday 5:00am - 5:00 pm Fully open work schedule availability -- Work schedules are published one month in advance At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time WiselyPay - get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) A fun and inclusive work environment Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role The starting rate/ salary for this position ranges from 24.26 USD to 33.08 USD and will be based on relevant work experience.

REI Co-op is united in finding, building, and celebrating better ways to work. This helps people find and enjoy a love of the outdoors. When you work for the co-op, you do your best work with support to live your best life. You also help shape the future of the outdoors for people and the planet. This role helps REI succeed by using a careful, risk-based approach to assess and improve governance, risk management, and internal controls. The Senior Internal Auditor scopes, plans, and completes assurance and advisory reviews. This person also acts as a consultative partner on key initiatives. This position works with others across the co-op, giving guidance on risk and control practices. The Senior Internal Auditor also joins integrated audits, including technology and process reviews, all in line with REI's mission and values. **Responsibilities and Qualifications** **Responsibilities** + Develop exceptional client relationships and work closely with the business divisions and key support functions + Develop positive working relationships with management. Foster open communication so IA is seen as a trusted advisor. + Ensure REI's IA projects align with co-op priorities. Focus on identifying areas for improvement and communicating them clearly and briefly. + Provide value add and goal consultation on governance, risk, and control related topics + Scope, plan, and execute audit engagements on time. Work in a collaborative style with the rest of the IA team. + Present audit findings verbally and in writing to IA management. Also present findings to senior and mid management in business. Suggest improvements in process, policy, or technology as appropriate. + Ensure that findings and value add observations are validated and effectively communicated, tracked and followed up on + Represent internal audit in a professional manner and maintain good working knowledge of company policies and procedures. + Participate in co-op-wide risk assessment and other special projects as requested by IA management + Integrate data analytics into audit planning and fieldwork to enhance insight generation and audit efficiency. + Coordinate with external auditors or third parties as needed to support audit coverage and minimize duplication of effort. + Stay current on emerging risks, technologies, and audit techniques relevant to retail and IT environments. + Demonstrate adaptability by embracing new technologies and proactively seeking opportunities to improve processes. **Qualifications** + Bachelor's degree in information systems, computer science, engineering, accounting or equivalent + Masters in management information systems, computer science or related field + 3+ years internal audit and/or risk management consulting experience in IT or technology-enabled audits + 2+ years of supervisory experience in a mid to large company environment + Thorough knowledge and understanding of internal audit, risk management and compliance standards and frameworks (COSO, COBIT, NIST, etc.) + SAP ERP experience preferred + Cybersecurity Audit/knowledge experience preferred. + Prior experience in the retail/consumer business industry highly preferred + Experience using automation, data analytics and dashboarding tool (i.e. ACL, Tableau, Sigma) + Relevant certification (CISA, CISSP, CIA, CPA) or ability to obtain within 12 months. + Limited travel required (10%) **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $85,400.00 - $136,700.00 per year

Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself. What you'll be doing day to day * Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience. * Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager. * Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience. * Builds emotional connections through meaningful and empathetic interactions with customers. * Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed. * Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns. Apply now! JOB TYPE - Permanent, Part-time, Hourly Associate HOURS - From 20-33 hours per week (HL2) // Benefits Eligible SHIFTS - Monday - Sunday 9:00am - 10:30pm Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time WiselyPay - get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) A fun and inclusive work environment Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role QUALIFICATIONS * 1 year sales or customer service experience preferred * High School Diploma or equivalent The starting rate/ salary for this position ranges from 22.43 USD to 25.79 USD and will be based on relevant work experience.

Overview This job contributes to REI's success by leading the design and ongoing management of REI's enterprise operating model-ensuring that strategic, financial, and operational rhythms are connected across the co-op. This role creates frameworks, governance, and prioritization systems that align leaders around shared goals, improve execution speed, and strengthen cross-divisional collaboration. By building a single view of how REI plans, decides, and delivers, the DVP ensures that enterprise initiatives are clear, scalable, and measurable. This leader will design and refine processes that reduce duplication, drive accountability, and empower teams-helping REI operate as one enterprise while maintaining agility and focus on impact. Ultimately, the DVP of Enterprise Business Operations ensures the co-op's operating model enables growth, accelerates decision-making, and enhances REI's ability to deliver on its strategic and member goals. Models and acts in accordance with REI's guiding values and mission. Leading the Way * As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities. * Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects. * Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. * Supports the implementation of company programs, procedures, methods and practices to promote REI key messages. * Challenges and inspires employees to achieve business results. * Ensures employees adhere to legal and operational compliance requirements. * Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. * Conducts and ensures the completion of performance reviews. * Provides coaching, direction and leadership support to employees to achieve department, company and customer results. * Establishes and maintains visibility within the department. * Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. Key Responsibilities * Enterprise Operating Model: * Design, document, and evolve REI's operating model to align strategic, financial, and operational cadences; reduce duplication; and improve efficiency across divisions. * Governance & Decision Frameworks: * Establish enterprise governance that clarifies decision rights, enhances transparency, and accelerates cross-functional alignment without adding unnecessary complexity. * Operational Excellence: * Identify inefficiencies and implement scalable process improvements that reduce friction, optimize resources, and enhance productivity across the organization. * Enterprise Planning: * Create and manage an integrated enterprise planning calendar that connects key strategy, budgeting, operational and talent deliverables and milestones. * Performance Management: * Develop and maintain KPI scorecards and dashboards that centralize performance metrics, promote accountability, and enable data-driven decision-making. * Change Leadership: * Lead a center of excellence for the organization. Consult and advise enterprise initiative leaders and facilitate stakeholder alignment to minimize disruption, accelerate adoption of new processes, and embed continuous improvement. * Program Management: * Lead program management for enterprise operating calendar, and act as center of excellence and community lead for Program Management across the co-op. * Lead enterprise PM team, established to support highest priority initiatives. * Cross-Functional Collaboration: * Lead cross-functional teams to align on process priorities and execution. * Facilitate enterprise-wide workshops and process design sessions to strengthen alignment and clarity. Responsibilities and Qualifications * 15+ years of experience in large-scale operations, business transformation, or enterprise process management roles. * 10+ years leading people and cross-functional initiatives. * Bachelor's degree in Business, Operations, Technology, or related field required; Master's degree preferred. * Strong background working within or alongside retail, consumer goods, or multi-channel organizations, with a solid understanding of how enterprise operations connect-from product creation to customer experience. * PMP, PgMP, or equivalent certification * Proven experience designing and running enterprise or corporate operating models in complex, matrixed organizations. * Strong strategic planning, governance, and prioritization expertise. * Demonstrated ability to drive cross-functional alignment and influence at the executive level. * Experience in change management, organizational design, and performance measurement. * Experience leading enterprise-level operations or transformation initiatives that integrate multiple business units or functions. * Proven success in designing governance models, decision frameworks, or enterprise planning cadences that improved clarity and execution. * Background in strategy execution or enterprise portfolio management that connects vision to outcomes. * Track record of identifying and implementing process improvements that delivered measurable efficiency and cost savings. * Exceptional communication and facilitation skills-able to synthesize complex information into actionable clarity. * Experience working within purpose-driven or values-led organizations preferred. * Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. * Creates a strong, mutually supportive work spirit and culture where people can do their best. * Establishes trust and inspires others. * Makes effective organization and people decisions in a manner consistent with REI's values and ethics. * Delivers on commitments and holds others to same. * Champions the organization and advocates solutions in the overall Company's best interest. * Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Pay Range 220,000 - 275,000

We are seeking an experienced and innovative Software Engineer to build and leverage AI-powered solutions that can transform our Sales & Customer Services and Retail business. As a Senior Software Engineer supporting the Sales & Customer Services (S&CS) and Retail business, you will design and code creative, technical, scalable solutions that will solve unique and complex problems. You'll build new frameworks, tools and systems, and knowledge of system topologies. Responsibilities and Qualifications * Collaborate with Product, Research and Technology partners to gather, analyze, and translate business and non-functional requirements into a solution design. * Design, develop, implement, document, and maintain features, applications or system components working on moderately complex to highly complex assignments. * Lead development pod of engineers, design review, and code review. * Contribute to automation, build pipelines and support of the pipeline where appropriate. * Participate in on-call 24x7 incident response. * Design and implement Generative AI features that improve customer engagement, such as intelligent chatbots, voice assistants, and automated knowledge retrieval. * Collaborate with Customer Support teams to identify pain points and apply AI solutions that optimize service KPIs like first-contact resolution and average handle time. Required Skills & Experience * 5 or more years of progressively complex related experience that spans multiple areas for example: Java, .Net, ReactJS. * Proficiency in designing and deploying AI-driven solutions for customer service workflows, including predictive analytics, intent recognition, and automated routing. * Experience leveraging MCP to integrate external and internal AI applications. * Expert with APM, observability tools to proactively monitor and alert issues within the supported applications. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $113,100.00 - $180,900.00 per year

Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching Wellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more. Community impact: We give back with paid Volunteer Hours to support your passion! Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses Employees discounts from all our brands including Columbia, pr Ana, Sorel, and Mountain Hardwear ABOUT THE POSITION With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of “Connecting Active People with Their Passions.” As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values. HOW YOU'LL MAKE A DIFFERENCE Oversees the day-to-day work of associate level staff. Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store. Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing. Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example. Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility. Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors. YOU HAVE No specific education required (High School Diploma or GED preferred) 2-5 years of experience in position or specialization Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone. Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers. JOB CONDITIONS Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Pay Range: $19.80 - $28.51Expected Pay Range for Hire: $19.80 - $25.61*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.

This job contributes to REI's success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal full-time employees (FTEs) and strategic oversight of a Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role provides direction to team, establishes work priorities, and evaluates proposed solutions to ensure that technology contributes to achievement of the division's business objectives. The job encourages a culture of continuous improvement, using lean methodologies and is responsible for ensuring cohesive and effective technology support experience for internal employees and contractors, business partners and external vendors. Models and acts in accordance with REI's guiding values and mission. **Responsibilities and Qualifications** **Leading the Way** **_(team leadership, coaching and development responsibilities for this "manager of staff")_** + Directly manage, mentor, and develop internal IT support staff (FTEs), fostering a culture of continuous improvement, customer service excellence, and technical proficiency. + Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. + Supports the implementation of company programs, procedures, methods and practices to promote REI key messages. + Challenges and inspires employees to achieve business results, instilling a continuous improvement mindset + Ensures employees adhere to legal and operational compliance requirements. + Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. + Conducts and ensures the completion of performance reviews. + Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results. + Establishes and maintains visibility within the department. + Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. **Your Planning & Navigating Requirements** **_(the plans the job is responsible for creating and executing, and how the job ensures they are implemented)_** + Oversees Tier 1 technical support teams and technicians to identify, prioritize and resolve problems with technology products and services in a timely manner. Ensures that all phases of support are coordinated, monitored, logged, tracked, and that service requests are resolved appropriately or escalated for resolution to second and third-level support staff. + Creates support structures to ensure that adequate technical support for end users and retail stores is maintained at all times. Ensures that required technical tools and training are available to the staff providing support. + Primary points of contact and governance leader for the MSP relationship for Service Operations, including quality control, escalation, collaboration, and training.. + Ensures seamless integration between internal support processes and the services provided by the MSP. + Drives improvements into production operations and ensures program runs as an industry best practice. + Prepares budget recommendations for staffing needs, costs of equipment and tools, maintenance, and future projects. + Responsible for ensuring high priority incidents are addressed within SLA. + Responsible for improving service monitoring and alerts, and striving to deliver industry best practice. + Coordinates the effort with other vendor support teams as required. + Establishes and implements service desk policies, procedures, standards and service level agreements. + Monitors and analyzes data to ensure support of current service level needs and to anticipate future needs. + Oversees maintenance and integrity of service desk software documenting reported incidents, troubleshooting and problem resolution. + Analyzes incident reports and logs for trends and ongoing issues. Collaborates and coordinates with other IT departments and disciplines to resolve continuing problems and ensure that the latest methodology is being used to address user service needs. + Provides system evaluation reports to facilitate informed decision max`king and continuous improvement to IT services and products. + Assists business areas in identifying current and future information services + Communicates with team regarding policies and procedures, projects and activities in other groups. + Follows the governance process for technology projects, ensuring that project goals and decisions are based upon business priorities. + Creates and maintains staffing plans. Ensures the team is properly trained and staffed to handle the projected workload, both from an internal staffing and outsourcing standpoint. Makes recommendations to management regarding potential changes to staffing. + Provides management with accurate, timely and relevant information about the status of projects, personnel and activities within the team. + Performs HR supervision, including hiring, firing, conducting performance reviews, setting performance goals, promotions, salary increases, developing subordinates, and managing performance and discipline. + Keeps abreast of technology changes and innovations in the information technology field, especially as it applies to System Operations. + Manages or coordinates vendor relationships and contracts for products, services and support. + Analyzes, assesses and recommends improvements in programs and practices to ensure compliance with regulatory and internal controls. **Required Skills & Experience** + Bachelor's degree in computer science or business administration, or equivalent training and experience. + 2+ years supervisory experience in the information technology field and the ability to direct technical work teams. + 5+ years experience in information technology, including leading teams in systems analysis or software engineering. + Experience managing multiple project teams. + Experience developing team-level plans and contributing to annual budgets. + Ability to negotiate contracts and agreements with vendors and service providers in the information technology business. + Knowledge of methodologies, standards, procedures and organization that contribute to the development and deployment of technology solutions. + Skills in resource management, project prioritization, problem-solving, issue management and negotiation, and mediation. + Knowledge of business principles from multiple disciplines and ability to apply those principles. + Experience with structured project life cycle, systems development management tools and service management methodologies such as Information Technology Infrastructure Library (ITIL). + Ability to manage customer and vendor relationships. + Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. + Creates a strong, mutually supportive work spirit and culture where people can do their best. + Establishes trust and inspires others. + Makes effective organization and people decisions in a manner consistent with REI's values and ethics. + Delivers on commitments and holds others to same. + Champions the organization and advocates solutions in the overall Company's best interest. + Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. + Consolidates information from various sources including feedback from others to reach sound decisions. + Considers the ultimate impact of decisions and actions on internal and external customers. + Fosters change in company direction. + Effectively plans and executes changes. + Ability to work onsite at Sumner or Issaquah office as needed (at least once a week). **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $113,200.00 - $181,100.00 per year

Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? **Responsibilities and Qualifications** How you will be successful: + Assist customers with questions about products, memberships, and including special tickets sales. + Maintain visual standards with store management, merchandising, and sales leads. + Engage in REI Sales & Service Training and promote REI goods and services. + Support store pick-up, including receiving and processing products. + Follow REI loss prevention and safety procedures. + Ability to work a flexible schedule based on business needs. + Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: + Store retail experience (preferred). + Enjoys communicating and building relationships, both inside and outside the organization. + Open to feedback and other viewpoints in the spirit of supporting the business. + Uses business understanding, innovative thinking, and sound judgment to solve problems. + Makes solid recommendations by combining information from various sources. + Produces quality work by setting effective goals and establishing priorities. + Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. + Engages and influences others to accomplish worthwhile organizational goals. **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $17.80 - $20.19 per hour

This job contributes to REI's success by developing strategy for co-op membership, including complex program design, initiatives and/or lines of business. Membership strategies include articulation of business objectives, target customer, positioning, membership model best-practices, KPIs and program mechanics to serve as a foundation for decisions on new, enhanced, or retired program benefits. This position influences work across the enterprise and provides tools for execution to teams including Integrated Marketing, Digital, Retail, Sales & Customer Service, and others to ensure all customer-facing touchpoints reinforce the strategy. **Responsibilities and Qualifications** + Develops membership program strategy across diverse program elements to deliver the vision of co-op membership and support REI's business objectives. Includes evaluation and analysis of existing program mechanics as well as new feature exploration, innovation and iterative test and learn. + Serves as a subject matter expert in membership strategy and may consult with other cross-divisional partners. + Contributes to annual co-op membership strategy + Collaborates with Customer Insights to identify member/prospect research needs, analyzing and applying those insights to ongoing strategy development. Builds an in depth understanding of the member and broader industry landscape, drawing on research, syndicated research, internal analytics, and desktop research. Works with business partners and Customer Insights to define member/prospect problems to solve and articulate member/prospect need states, jobs to be done and mindsets as part of developing strategy. Continues to seek new customer insights to learn and improve the membership strategy. + Oversee program management of membership programs and projects, ensuring they are executed efficiently and effectively. This includes planning, coordinating, and monitoring programs/projects, managing budgets, and ensuring alignment with goals. + Works cross-functionally to gather feedback, build shared goals, and achieve alignment on evolving membership program strategy, mechanics, and operations. + Provides thought leadership and defines best practices which contributes to overall Co-op success. + Collaborates closely with partner teams to bring insights and strategy to life in clear, compelling and tangible ways in order to further organizational progress against opportunity areas. + Evangelizes both membership strategy process and specific strategies across the organization. Demonstrates excellent written and oral communication skills. Qualifications + 7+ years in a membership or loyalty program strategy or design role + 3 + years' experience in developing membership strategies in a cross-functional, enterprise model + BA in Business, Marketing or related field, MBA preferred + Strategic thinker who can translate complex issues into simple principles to drive engagement and growth. + Proven success in building membership program mechanics that drive awareness, conversion, engagement and retention. Experience working in human-centered design processes using integrated teams. Solid analytical skills + Working knowledge of consumer insights, experience commissioning insights work, interpreting and applying customer insights findings. Ability to identify customer needs and draft strategies and plans that deliver on those needs. + Program management experience including executing complex strategies, programs, or projects. + Strong presentation and persuasive speaking skills. Storytelling and presentation skills. Able to distill complex information into compelling presentation materials to effectively communicate vision, objectives and strategies with cross divisional peers, team members and leaders. + Demonstrated leadership skills working across a complex set of stakeholders and looks for ways to influence cross-functionally. + Member/customer advocate who considers the ultimate impact of decisions and actions on internal and external customers. **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $113,200.00 - $161,100.00 per year

REI Co-op is united in finding better ways to work. The goal is to help people find and enjoy the outdoors. When you work for the co-op, you get support to do your best work and live well. You also help shape the future of the outdoors for people and the planet. This job helps REI succeed by leading the Asset Protection & Risk Management Support Center, corporate security, and business continuity functions. The Asset Protection & Risk Management Support Center is the first contact for emergency and asset protection support for internal customers. Responsible for the strategy and execution of the AP&RM Support Center, including the Co-op Emergency Coordination Center, Non-Emergency Coordination Center, and Business Continuity Program. Serves as the emergency response manager during crisis or emergency events across the co-op. Manages the development, implementation, and update of security plans, policies, guidelines, and directives. Responsible for corporate security at three Seattle-area sites and supports the executive protection function. Manages managers, employees, and vendors involved in emergency management, security, and business continuity activities. Responsible for developing, updating, and ensuring compliance with assigned resources, standards, policies, and procedures. Coordinates with cross-divisional partners to assess, develop, and test business continuity plans. Serves as a liaison with internal and external emergency management partners. Models and acts according to REI's guiding values and mission. **Responsibilities and Qualifications** **Leading the Way** + Identifies and communicates key responsibilities and practices. Ensures the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. + Supports the implementation of company programs, procedures, methods and practices to promote REI key messages and strategic goals. + Challenges and inspires employees to achieve business results. + Ensures employees adhere to legal and operational compliance requirements. + Oversees training and development of employees, both directly and indirectly managed, and makes effective staffing selections. Provides coaching, direction, and leadership support to managers and employees to achieve department, company, and customer results. Ensures teams have clear expectations and guidelines. + Facilitates empowerment and growth of direct and indirect reports. + Establishes and maintains visibility within the department and with cross-divisional partners. + Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. **Responsibilities** + Manage the development and implementation of the strategic emergency response, business continuity, corporate security, and AP & RM Support Center. Align these efforts with the goals of the co-op, in collaboration with key stakeholders and cross-divisional partners. + In collaboration with the Director of Risk Management Operations, serve as a key information conduit to REI's leadership team during crises. + Develop and foster relationships with internal partners to deliver results and resolve issues. + Evolve, implement, and maintain innovative programs/systems to address corporate and executive security, incident response, business continuity, and emergency management risks. + Evolve the AP Support Center as a center of excellence. Provide a single initial point of contact for internal customers to address their AP needs. + Solve large, complex, cross-functional challenges such as emergency response procedures. + Cultivate relationships with law enforcement, government agencies, business continuity, threat assessment, and emergency management professionals. + Develop an in-depth understanding of REI's various businesses and their needs. + Develop a deep understanding of growth and development plans. + Maintain and routinely test business continuity plans. + Partner with Human Resources and Legal on emergency-related issues involving employees and third parties. + Other duties as assigned. **Qualifications** + 10+ years of direct people leadership in any environment. + 7+ years of experience in GAP analysis, process development and improvement preferred. + 4+ years of experience managing vendors and contractors preferred. + 5+ years of experience in emergency, crisis and business continuity management. + 3+ years leading corporate security programs. + Excellent writing skills and the ability to review and edit the work of others. + Outstanding interpersonal skills required to establish and maintain positive relationships with other employees and external partners. + Experience presenting to large groups and senior executives. + Available to work nights, weekends, and holidays as needed. + Travel 10-25% of the time, with on-call responsibilities. + Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. + Bachelor's Degree in a related field or equivalent work experience. **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $125,300.00 - $212,900.00 per year

REI Co-op is united in finding, building, and celebrating better ways to work. This helps people find and enjoy a love of the outdoors. When you work for the co-op, you do your best work with support to live your best life. You also help shape the future of the outdoors for people and the planet. This role helps REI succeed by using a careful, risk-based approach to assess and improve governance, risk management, and internal controls. The Senior Internal Auditor scopes, plans, and completes assurance and advisory reviews. This person also acts as a consultative partner on key initiatives. This position works with others across the co-op, giving guidance on risk and control practices. The Senior Internal Auditor also joins integrated audits, including technology and process reviews, all in line with REI's mission and values. Responsibilities and Qualifications Responsibilities * Develop exceptional client relationships and work closely with the business divisions and key support functions * Develop positive working relationships with management. Foster open communication so IA is seen as a trusted advisor. * Ensure REI's IA projects align with co-op priorities. Focus on identifying areas for improvement and communicating them clearly and briefly. * Provide value add and goal consultation on governance, risk, and control related topics * Scope, plan, and execute audit engagements on time. Work in a collaborative style with the rest of the IA team. * Present audit findings verbally and in writing to IA management. Also present findings to senior and mid management in business. Suggest improvements in process, policy, or technology as appropriate. * Ensure that findings and value add observations are validated and effectively communicated, tracked and followed up on * Represent internal audit in a professional manner and maintain good working knowledge of company policies and procedures. * Participate in co-op-wide risk assessment and other special projects as requested by IA management * Integrate data analytics into audit planning and fieldwork to enhance insight generation and audit efficiency. * Coordinate with external auditors or third parties as needed to support audit coverage and minimize duplication of effort. * Stay current on emerging risks, technologies, and audit techniques relevant to retail and IT environments. * Demonstrate adaptability by embracing new technologies and proactively seeking opportunities to improve processes. Qualifications * Bachelor's degree in information systems, computer science, engineering, accounting or equivalent * Masters in management information systems, computer science or related field * 3+ years internal audit and/or risk management consulting experience in IT or technology-enabled audits * 2+ years of supervisory experience in a mid to large company environment * Thorough knowledge and understanding of internal audit, risk management and compliance standards and frameworks (COSO, COBIT, NIST, etc.) * SAP ERP experience preferred * Cybersecurity Audit/knowledge experience preferred. * Prior experience in the retail/consumer business industry highly preferred * Experience using automation, data analytics and dashboarding tool (i.e. ACL, Tableau, Sigma) * Relevant certification (CISA, CISSP, CIA, CPA) or ability to obtain within 12 months. * Limited travel required (10%) Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $85,400.00 - $136,700.00 per year

As a key partner to senior managers across multiple organizations and regions, you will help shape the employee experience at REI. In this role, you will manage and develop a team of HR Business Partners (HRBPs), serving as a trusted advisor to senior leadership and providing valuable organizational insights. You will consult on complex and challenging issues, leveraging your business acumen, organizational knowledge, and HR expertise to develop solutions that align people practices with organizational goals. By analyzing people metrics, you will influence and drive strategies that enhance performance, engagement, and talent development. Building strong relationships and trust at all levels, you will collaborate closely with internal HR teams on business-critical topics, manage employment practices, and ensure compliance with employment laws. You will be expected to resolve issues quickly, exercise sound judgment, and model REI's guiding values and mission in all your actions. **Travel is a key component of this position and candidates should be prepared to spend 40-50% of their time traveling to stores in the West. While this role is remote, priority consideration will be given to candidates based in the following locations: Seattle, WA; Denver, CO; Portland, OR; Phoenix, AZ; Los Angeles/San Francisco, CA; Dallas/Fort Worth/Austin, TX.** **Responsibilities and Qualifications** **Responsibilities** + Guide and develop a team of HRBPs, fostering exceptional partnerships and focusing on people practices to enhance organizational and team effectiveness. + Hire, develop, challenge, and inspire team members to excel, ensuring adherence to legal and operational compliance requirements. + Drive team development, engagement, and growth, while building relationships across teams and levels within the department. + Use key metrics and data to identify trends and develop appropriate actions. + Serve as a strategic business advisor to senior managers on organizational and management issues, partnering to drive business results and align integrated HR strategies across multiple divisions. + Advise on talent management, workforce planning, talent assessment, engagement, organizational design, and change management. + Coach business leaders to enhance engagement and foster a culture of growth and development. + Support company HR programs, policies, and practices, utilizing effective change management and communication skills. + Identify workforce planning needs and help managers address key business priorities. + Ensure compliance with employment practices, risk mitigation, and policy development. + Develop collaborative partnerships across divisions and functions to facilitate better business decisions. **Required Qualifications** + Bachelor's degree + 7+ years of progressive and comprehensive HR/business experience + Proven ability to autonomously develop and drive strategy and business plans in a rapidly changing environment + Exceptional customer relationship management skills and experience building consultative relationships with executive managers + Expertise in HR competencies such as organizational design, performance management, leadership development, talent practices, employment practices, compensation, and total rewards + Comprehensive knowledge of HR functions, including Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organizational Development, Change Management, and Diversity & Inclusion + Ability to deliver HR solutions that balance customer and business needs + Knowledge of employment law and risk management **Preferred Qualifications** + PHR or SPHR certification + 3+ years of supervisory/management experience + Experience building and managing an effective HR team, including virtual management **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $113,200.00 - $181,100.00 per year

* Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching * Wellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more. * Community impact: We give back with paid Volunteer Hours to support your passion! * Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses * Employees discounts from all our brands including Columbia, pr Ana, Sorel, and Mountain Hardwear ABOUT THE POSITION With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions." As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values. HOW YOU'LL MAKE A DIFFERENCE * Oversees the day-to-day work of associate level staff. * Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store. * Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing. * Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example. * Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility. * Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors. YOU HAVE * No specific education required (High School Diploma or GED preferred) * 2-5 years of experience in position or specialization * Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone. * Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers. JOB CONDITIONS * Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. * Occasionally requires the ability to work in a place. * Ability to communicate clearly with others. * Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. Pay Range: $19.80 - $28.51 Expected Pay Range for Hire: $19.80 - $25.61 * Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity. At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available. If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.

Our team seeks a Flagship General Manager who will drive daily operations of the store. You will manage a retail profit center of $5-$30 million in sales volume! You'll create and reinforce sales culture within the store. You ensure that service is prompt and customer expectations are met. You'll boldly guide teams through change. With your help, Sales Managers and Shop Service Managers develop staff to reach sales and service goals, fulfill REI's vision of educating, inspiring and outfitting our customers for a lifetime of outdoor experiences and stewardship. Ready to discover better with us? **Responsibilities and Qualifications** How you will be successful: + Develop and achieve short and long-term retail plans. + Manage and delegate planned priorities to SeniorSales Managers. + Create a positive employee experience focused on engagement and retention. + Use store reports toidentify strategies for improving metrics. + Overseestore's profitability and financial budgeting. + Monitor inventory levels, facilities, and other assets. + Engage in local organizations and community events. + Inspire a customer-centric culture byrecognizing and rewarding team. + Develop top performers and evaluate performance. + Builds teams through effective employee development, involvement, and communication. **Bring your passionate, authentic self** We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work. Your qualities: + 3-5 years of successful retail management experience (preferred) + Enjoys communicating and building relationships, both inside and outside the organization. + Open to feedback and other viewpoints in the spirit of supporting the business. + Uses business understanding, innovative thinking, and sound judgment to solve problems. + Makes solid recommendations by combining information from various sources. + Produces quality work by setting effective goals and establishing priorities. + Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. + Engages and influences others to accomplish worthwhile organizational goals. **Closing** **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. **Pay Transparency** We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile. **Pay Range** $139,571.58 - $174,464.47 per year

Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organized on the floor. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with our customers. Ready to discover better with us? Responsibilities and Qualifications How you will be successful: * Assist customers with questions about products, memberships, and including special tickets sales. * Maintain visual standards with store management, merchandising, and sales leads. * Engage in REI Sales & Service Training and promote REI goods and services. * Support store pick-up, including receiving and processing products. * Follow REI loss prevention and safety procedures. * Ability to work a flexible schedule based on business needs. * Additional duties as assigned. Bring your passionate, authentic self. We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work. Your qualities: * Store retail experience (preferred). * Enjoys communicating and building relationships, both inside and outside the organization. * Open to feedback and other viewpoints in the spirit of supporting the business. * Uses business understanding, innovative thinking, and sound judgment to solve problems. * Makes solid recommendations by combining information from various sources. * Produces quality work by setting effective goals and establishing priorities. * Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress. * Engages and influences others to accomplish worthwhile organizational goals. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $17.80 - $20.19 per hour

This job contributes to REI's success by leading and optimizing our technology support operations across multiple teams. This role involves direct management of internal full-time employees (FTEs) and strategic oversight of a Managed Service Provider (MSP) to ensure efficient, high-quality, and reliable IT support services for the entire organization. In addition, this role provides direction to team, establishes work priorities, and evaluates proposed solutions to ensure that technology contributes to achievement of the division's business objectives. The job encourages a culture of continuous improvement, using lean methodologies and is responsible for ensuring cohesive and effective technology support experience for internal employees and contractors, business partners and external vendors. Models and acts in accordance with REI's guiding values and mission. Responsibilities and Qualifications Leading the Way (team leadership, coaching and development responsibilities for this "manager of staff") * Directly manage, mentor, and develop internal IT support staff (FTEs), fostering a culture of continuous improvement, customer service excellence, and technical proficiency. * Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. * Supports the implementation of company programs, procedures, methods and practices to promote REI key messages. * Challenges and inspires employees to achieve business results, instilling a continuous improvement mindset * Ensures employees adhere to legal and operational compliance requirements. * Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. * Conducts and ensures the completion of performance reviews. * Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results. * Establishes and maintains visibility within the department. * Monitors operational statistics, reports trends, variances and issues, and takes appropriate action. Your Planning & Navigating Requirements (the plans the job is responsible for creating and executing, and how the job ensures they are implemented) * Oversees Tier 1 technical support teams and technicians to identify, prioritize and resolve problems with technology products and services in a timely manner. Ensures that all phases of support are coordinated, monitored, logged, tracked, and that service requests are resolved appropriately or escalated for resolution to second and third-level support staff. * Creates support structures to ensure that adequate technical support for end users and retail stores is maintained at all times. Ensures that required technical tools and training are available to the staff providing support. * Primary points of contact and governance leader for the MSP relationship for Service Operations, including quality control, escalation, collaboration, and training.. * Ensures seamless integration between internal support processes and the services provided by the MSP. * Drives improvements into production operations and ensures program runs as an industry best practice. * Prepares budget recommendations for staffing needs, costs of equipment and tools, maintenance, and future projects. * Responsible for ensuring high priority incidents are addressed within SLA. * Responsible for improving service monitoring and alerts, and striving to deliver industry best practice. * Coordinates the effort with other vendor support teams as required. * Establishes and implements service desk policies, procedures, standards and service level agreements. * Monitors and analyzes data to ensure support of current service level needs and to anticipate future needs. * Oversees maintenance and integrity of service desk software documenting reported incidents, troubleshooting and problem resolution. * Analyzes incident reports and logs for trends and ongoing issues. Collaborates and coordinates with other IT departments and disciplines to resolve continuing problems and ensure that the latest methodology is being used to address user service needs. * Provides system evaluation reports to facilitate informed decision max`king and continuous improvement to IT services and products. * Assists business areas in identifying current and future information services * Communicates with team regarding policies and procedures, projects and activities in other groups. * Follows the governance process for technology projects, ensuring that project goals and decisions are based upon business priorities. * Creates and maintains staffing plans. Ensures the team is properly trained and staffed to handle the projected workload, both from an internal staffing and outsourcing standpoint. Makes recommendations to management regarding potential changes to staffing. * Provides management with accurate, timely and relevant information about the status of projects, personnel and activities within the team. * Performs HR supervision, including hiring, firing, conducting performance reviews, setting performance goals, promotions, salary increases, developing subordinates, and managing performance and discipline. * Keeps abreast of technology changes and innovations in the information technology field, especially as it applies to System Operations. * Manages or coordinates vendor relationships and contracts for products, services and support. * Analyzes, assesses and recommends improvements in programs and practices to ensure compliance with regulatory and internal controls. Required Skills & Experience * Bachelor's degree in computer science or business administration, or equivalent training and experience. * 2+ years supervisory experience in the information technology field and the ability to direct technical work teams. * 5+ years experience in information technology, including leading teams in systems analysis or software engineering. * Experience managing multiple project teams. * Experience developing team-level plans and contributing to annual budgets. * Ability to negotiate contracts and agreements with vendors and service providers in the information technology business. * Knowledge of methodologies, standards, procedures and organization that contribute to the development and deployment of technology solutions. * Skills in resource management, project prioritization, problem-solving, issue management and negotiation, and mediation. * Knowledge of business principles from multiple disciplines and ability to apply those principles. * Experience with structured project life cycle, systems development management tools and service management methodologies such as Information Technology Infrastructure Library (ITIL). * Ability to manage customer and vendor relationships. * Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts. * Creates a strong, mutually supportive work spirit and culture where people can do their best. * Establishes trust and inspires others. * Makes effective organization and people decisions in a manner consistent with REI's values and ethics. * Delivers on commitments and holds others to same. * Champions the organization and advocates solutions in the overall Company's best interest. * Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. * Consolidates information from various sources including feedback from others to reach sound decisions. * Considers the ultimate impact of decisions and actions on internal and external customers. * Fosters change in company direction. * Effectively plans and executes changes. * Ability to work onsite at Sumner or Issaquah office as needed (at least once a week). Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $113,200.00 - $181,100.00 per year

This job contributes to REI's success by developing strategy for co-op membership, including complex program design, initiatives and/or lines of business. Membership strategies include articulation of business objectives, target customer, positioning, membership model best-practices, KPIs and program mechanics to serve as a foundation for decisions on new, enhanced, or retired program benefits. This position influences work across the enterprise and provides tools for execution to teams including Integrated Marketing, Digital, Retail, Sales & Customer Service, and others to ensure all customer-facing touchpoints reinforce the strategy. Responsibilities and Qualifications * Develops membership program strategy across diverse program elements to deliver the vision of co-op membership and support REI's business objectives. Includes evaluation and analysis of existing program mechanics as well as new feature exploration, innovation and iterative test and learn. * Serves as a subject matter expert in membership strategy and may consult with other cross-divisional partners. * Contributes to annual co-op membership strategy * Collaborates with Customer Insights to identify member/prospect research needs, analyzing and applying those insights to ongoing strategy development. Builds an in depth understanding of the member and broader industry landscape, drawing on research, syndicated research, internal analytics, and desktop research. Works with business partners and Customer Insights to define member/prospect problems to solve and articulate member/prospect need states, jobs to be done and mindsets as part of developing strategy. Continues to seek new customer insights to learn and improve the membership strategy. * Oversee program management of membership programs and projects, ensuring they are executed efficiently and effectively. This includes planning, coordinating, and monitoring programs/projects, managing budgets, and ensuring alignment with goals. * Works cross-functionally to gather feedback, build shared goals, and achieve alignment on evolving membership program strategy, mechanics, and operations. * Provides thought leadership and defines best practices which contributes to overall Co-op success. * Collaborates closely with partner teams to bring insights and strategy to life in clear, compelling and tangible ways in order to further organizational progress against opportunity areas. * Evangelizes both membership strategy process and specific strategies across the organization. Demonstrates excellent written and oral communication skills. Qualifications * 7+ years in a membership or loyalty program strategy or design role * 3 + years' experience in developing membership strategies in a cross-functional, enterprise model * BA in Business, Marketing or related field, MBA preferred * Strategic thinker who can translate complex issues into simple principles to drive engagement and growth. * Proven success in building membership program mechanics that drive awareness, conversion, engagement and retention. Experience working in human-centered design processes using integrated teams. Solid analytical skills * Working knowledge of consumer insights, experience commissioning insights work, interpreting and applying customer insights findings. Ability to identify customer needs and draft strategies and plans that deliver on those needs. * Program management experience including executing complex strategies, programs, or projects. * Strong presentation and persuasive speaking skills. Storytelling and presentation skills. Able to distill complex information into compelling presentation materials to effectively communicate vision, objectives and strategies with cross divisional peers, team members and leaders. * Demonstrated leadership skills working across a complex set of stakeholders and looks for ways to influence cross-functionally. * Member/customer advocate who considers the ultimate impact of decisions and actions on internal and external customers. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $113,200.00 - $161,100.00 per year