Retail Store Associate (Keyholder)
Outdoor Research job in Seattle, WA
Position: Full Time
Compensation: $22.00 an hour
About this role
The Retail Sales Associate (Keyholder) assists in the daily operations of the Outdoor Research Seattle Store and upholds the Outdoor Research brand identity and culture.
What you will do
A commitment to provide Outdoor Research Legendary customer service.
Greeting and thanking customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process.
Partner with the store management team on any new hire training.
Keep the team on task throughout the day with customers and/or with maintaining any projects (ie, sales prep, inventory replenishment, etc) as delegated by the management team.
Loss prevention
Ensure that the front-facing store appearance is up to OR standards.
Weekly inventory counts in partnership with Store Manager or Inventory Specialist.
Other duties as assigned by the Store Manager and/or Assistant Manager.
Ecommerce Manager
Outdoor Research job in Seattle, WA
Hybrid: Three (3) in-office days to be determined
Compensation: $110,000 - $130,000
We are looking for a collaborative, KPIs-driven, data-informed Ecommerce Manager to shape our Direct to Consumer online store across US and Canadian markets. This role will own the overarching website strategy and execution, inclusive of day-to-day operations, promotional calendar, inventory forecasts, UI/UX, merchandising, development partner management, and CRO testing for the DTC storefront. In this role, you will help to develop, implement, track, and optimize the DTC sales strategy as it relates to the end-to-end website experience.
Outdoor Research is an omni-channel business that primarily sells products through our Wholesale channel and our own DTC site. This role will support the DTC piece of the business making sure our Shopify storefront provides a unique and elevated experience that matches the expectations of loyal and new customers. You will work collaboratively with Brand Marketing, Demand Planning, Product Development, and Wholesale team members to hone and drive forward the DTC strategy that supports our overarching business goals. The Ecommerce Manager will report to the Sr. Director of Direct to Consumer.
Key Responsibilities:
Manage a small team of direct reports, overseeing the day-to-day functionality and operations of the Shopify website and ensuring elevated shopping experience for every customer
Manage external Shopify agency partner for site development, CRO testing, and UI/UX improvements, setting their strategic priorities, delivery timeline, and oversight of project management
Own DTC product lifecycle from inventory forecast, to merchandising strategy, to catalog/feed health, to end of life closeout strategy
Actively monitor daily data flow between front-end, order management, vendor, and financial systems, and work cross-functionally to resolve any discrepancies and issues
Monitor order fulfillment KPIs continuously, working with the Warehouse and CS teams to improve fulfillment and delivery KPIs and ensure that customers' requests/operational constraints are prioritized and resolved
Partner closely with DTC leadership team members on integrating email, content, merchandising, and promotion calendars to drive DTC business outcomes
Shape and execute promotional calendar laddering into DTC sales forecasts while preserving profitability
Manage and monitor P&L of the OR website and all the relevant KPIs for the DTC business (Traffic, CVR, Site Performance, Sales, Margin, AOV, LTV, CPO, CAC, etc.), identifying opportunities for cost and process savings, and continuously optimizing for better business outcomes
Support the Sr. Director of Direct to Consumer with annual, quarterly strategy and sales forecasts for the DTC business
Supply Planning Analyst
Seattle, WA job
The Supply Planning Analyst contributes to REI supply plan accuracy and flexibility by managing forecasting and operational data prior to the purchasing cycle and managing purchase orders and related production issues. The Supply Planning Analyst provides data analysis, reporting, and metric tracking capabilities. Prioritizing work and establishing consistent processes for cross-divisional and external partners is critical to the success of this role. A positive, customer-focused mindset is a must.
Reporting to the Supply Planning Manager, this position contributes to REI's success by optimizing Private Brands' supply plan accuracy through order management, reporting, and analysis.
Responsibilities and Qualifications
* Utilize a collaborative approach with Product and Planning teams to obtain and ensure current, accurate information
* Summarize and present seasonal analysis to cross-functional teams and external partners
* Contributes to the strategic direction and priorities of the Supply Operations team
* Demonstrates the ability to think critically and challenge upward strategically
* Ensure accuracy for all product and vendor data
* Ensure on-time forecast completion; review and analyze forecast information, highlighting discrepancies and trends
* Resolve purchase order and production minimums issues
* Manage purchase order changes
* Monitor and communicates delivery issues to internal teams and provide resolution options
* Track, manage and resolve material/component liabilities to reduce overall impact to business
* Utilize multiple data sources, or create new data sources, to provide insights into performance and the impacts to REI's on hand inventory and product planning
* Monitor and analyze operational statistics, reports, trends, variances and issues
Qualifications
* 4+ year's related experience required
* Understanding of the product development sampling and manufacturing processes
* Experience with product inventory analysis, acquisition, allocation and management for multiple stores and direct sales
* Strong analysis skills: ability to recognize trends and execute adjustments with internal and external partners, capitalizing on both strategic and tactical opportunities
* Proficient in MS Office including Excel formula and VBA coding, and aptitude for mastering proprietary systems. I.E. Enovia, SAP, Sigma
* Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
* Consolidates information from various sources including feedback from others to reach sound decisions
* Understanding and effective execution of merchandising math principles: initial mark-up, gross margin, markdowns, shrink, damages, inventory turnover, open-to-buy preferred
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$64,600.00 - $95,500.00 per year
Senior Materials Designer
Seattle, WA job
We are seeking an exceptional, multi-disciplined Senior Materials Designer who will elevate our material organization. This role will carry out all aspects of material research and design to support the overall product creation process for REI's private label apparel business.
The Senior Materials Designer will lead the overall material design process and work as a creative & strategic partner with our product design, product strategy and test engineering teams to achieve the industry's leading outdoor products. Responsible for researching, curating and presenting material trends and competitive landscape analysis. This individual will deliver on seasonal material briefs collaborating closely with our internal strategy & product design partners to ensure all aesthetic, performance and sustainability goals are achieved. They will maintain a strategic and collaborative partnership with our off-shore development teams to ensure seamless material commercialization and mill strategy excellence.
**Responsibilities and Qualifications**
Material Trend Authority:
+ Research and curate emerging materials trends that inform annual and seasonal material direction
+ Possess understanding of activities and consumers. Seeks to gain understanding of future consumer
+ Identify material and market whitespace driving creative guidance to inform material brief direction
+ Support advanced concepting through partnership with product design
Operational Excellence
+ Collaborate with Design, Testing, Product Strategy & Product Development teams to create materials that meet product performance, aesthetic, sustainability and cost requirements
+ Integrate sustainability targets into every aspect of materials design and development
+ Evaluate initial test data to validate material meets product performance end use requirements
+ Manage the materials design calendar and process.
+ Evaluate the risk associated with all material developments and communicate them to the product teams.
+ Build strong partnership with Materials Developers to ensure fabric commercialization is successful
+ Continually engage with our supply chain through written communication, trade shows and suppliers visits
+ Develop and maintain a materials library including working and presentation tools
+ Create a collaborative, strategic partnership with overseas operations team to manage mill performance and relationships
**Qualifications**
+ 6+ years' work experience in textile manufacturing, development, or design
+ Diverse material experience and knowledge, including: Synthetics & Natural fibers, Wovens and knits
+ Ability to understand market trends and present to both large and small groups
+ Ability to make sense of material trends and apply it to products.
+ Comprehensive understanding of the textile manufacturing processes
+ Knowledge of appropriate textile testing methods, interpretation and application of results preferred.
+ Knowledge of performance textiles and the functional aspects of performance apparel.
+ Proven ability to meet deadlines within a product development calendar
+ Working knowledge of global fabric sourcing trends and strategy
+ Knowledge and/or experience in apparel development processes from inspiration to production including the technical and manufacturing side of product development.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$85,400.00 - $120,700.00 per year
Security Specialist - Sumner DC
Seattle, WA job
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
**Responsibilities and Qualifications**
-Monitors, maintains, and responds to alarms within the camera, access control and alarm systems and collaborates with the appropriate internal and external partners to resolve the situation.
· Responds to both emergency and non-emergency situations, provides security support, and helps to coordinate the response of other internal and external teams.
· Documents and reports information to the appropriate internal and external partner in accordance with company and department policies and procedures.
· Log in all visitors, contractors and vendors and issue badges as required.
· Inspect and check in and out trailers and containers
· Enforces access control ID badge policy by monitoring employee use. Issues temporary and day-use badges and removes/grants access for lost/misplaced access control ID badges per company policy.
· Operate a hand-held radio, cell phone or other communication devices as needed.
· Makes regular and consistent patrols in and around the REI location, checking for unsafe conditions, hazards, security violations, and unauthorized persons.
· Maintain proficiency in emergency response procedures
· Serve as a leader in emergency situations, participate in site emergency response team, coordinate evacuations and accounting for employees
· 24/7 operations allow for flexible work schedule, but may require working nights, weekends and holidays. Regular attendance and punctuality is required.
· Other duties as assigned.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$20.38 - $28.56 per hour
Divisional Vice President, Merchandise Planning - Footwear and Apparel
Seattle, WA job
This job contributes to REI's success by setting the strategic vision and supporting creation of the merch financial plan for product for the enterprise, aligning with merchandising leadership and finance. This person will play a key role in delivering the co op's footwear and apparel strategy in close partnership with the Vice President of Merchandising. Further, they will play an important leadership role in driving our Merchandise Planning Transformation (MPT) initiative with the goal of modernizing our approach to merchandise planning. Reporting to the Vice President of Planning & Inventory Management, this leader has direct supervision over Director's of Planning and a team of 25 for $2+ billion in annual revenue business.
This leader works closely with the merchandising leadership team to set direction and priorities for the merchandising division that support REI's membership, customer and activity goals. This leader collaborates with stores, digital, supply chain, marketing, Co-op brands and FP&A to understand cross divisional business needs. Models and acts in accordance with REI's guiding values and mission.
**Responsibilities and Qualifications**
**Leading the Way**
+ As a member of the Leadership Forum, develops a deep understanding of, effectively communicates and broadly supports execution of company strategies and priorities.
+ Translates company strategies into actionable divisional plans and executes successful delivery.
+ Works cross-divisionally to drive execution of specific divisional and company strategies, initiatives and projects.
+ Strengthens retail staff's access and connection to leadership through annual store visits and district conference calls; drives engagement and builds trust in REI's leaders.
+ Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
+ Supports the implementation of company programs, procedures, methods and practices to promote REI key messages.
+ Challenges and inspires employees to achieve business results.
+ Ensures employees adhere to legal and operational compliance requirements.
+ Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions.
+ Conducts and ensures the completion of performance reviews.
+ Provides coaching, direction and leadership support to employees to achieve department, company and customer results.
+ Establishes and maintains visibility within the department.
+ Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
**Your Planning & Navigating Requirements**
+ Develops and executes long-term strategic plans aligned with the company's overall goals
+ Identifies growth opportunities, market trends, and competitive positioning
+ Leads all merchandise planning activities, providing strategic guidance to Merchandise Planning Directors and teams (Merchandise Planning & Co-Op Brand Planning) during pre-season planning definition and in-season adjustments
+ Collaborates closely with cross-functional leadership to ensure plans are realistic and integrated
+ Communicates divisional goals and expectations to cross-functional department heads
+ Leads monthly and seasonal plan reviews, identifying variances and recommending course corrections
+ Reviews and approves major investment requests, ensuring alignment with divisional strategy and financial guardrails as part of the OTB
+ Ensures the right trade-offs are made between short-term profitability and long-term growth
+ Lead cross divisional initiatives and teams across the co-op inclusive of retail, digital, marketing, supply chain and customer insights as need
+ Leverage expert knowledge to establish, implement and maintain best practices methodologies for merchandise planning (pre-season & in-season financial, assortment, item, location and space), forecasting & inventory management
+ Provide leadership across all planning and inventory management functions concerning analysis, generation of actionable insight, promoting a data first mindset and test and learn approach
+ Stays current on industry best practices in merchandising planning and inventory management processes
**Professional Qualifications and Experience**
+ 10-15 years of Merchandising Planning experience including management, assortment planning, financial planning, item planning, location planning, inventory management (forecasting, replenishment and allocation) and analysis.
+ Expert Knowledge of retail, merchandising and end-to-end supply chain process in a multi-channel retail environment.
+ Experience implementing planning systems including change management efforts
+ Experience leading and developing strategic direction for merchandising planning and inventory management processes, change management and business readiness.
+ Merchandising system working knowledge and experience: with SAP, Oracle, or other ERP system preferred.
+ Bachelor's degree in business, finance, supply chain, analytics, or mathematics
+ Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts.
+ Creates a strong, mutually supportive work spirit and culture where people can do their best.
+ Establishes trust and inspires others.
+ Makes effective organization and people decisions in a manner consistent with REI's values and ethics.
+ Delivers on commitments and holds others to same.
+ Champions the organization and advocates solutions in the overall Company's best interest.
+ Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
+ Consolidates information from various sources including feedback from others to reach sound decisions.
+ Considers the ultimate impact of decisions and actions on internal and external customers.
+ Fosters change in company direction.
+ Effectively plans and executes changes.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
220,000 - 275,000
Senior Internal Auditor, Technology
Seattle, WA job
REI Co-op is united in finding, building, and celebrating better ways to work. This helps people find and enjoy a love of the outdoors. When you work for the co-op, you do your best work with support to live your best life. You also help shape the future of the outdoors for people and the planet.
This role helps REI succeed by using a careful, risk-based approach to assess and improve governance, risk management, and internal controls. The Senior Internal Auditor scopes, plans, and completes assurance and advisory reviews. This person also acts as a consultative partner on key initiatives. This position works with others across the co-op, giving guidance on risk and control practices. The Senior Internal Auditor also joins integrated audits, including technology and process reviews, all in line with REI's mission and values.
Responsibilities and Qualifications
Responsibilities
* Develop exceptional client relationships and work closely with the business divisions and key support functions
* Develop positive working relationships with management. Foster open communication so IA is seen as a trusted advisor.
* Ensure REI's IA projects align with co-op priorities. Focus on identifying areas for improvement and communicating them clearly and briefly.
* Provide value add and goal consultation on governance, risk, and control related topics
* Scope, plan, and execute audit engagements on time. Work in a collaborative style with the rest of the IA team.
* Present audit findings verbally and in writing to IA management. Also present findings to senior and mid management in business. Suggest improvements in process, policy, or technology as appropriate.
* Ensure that findings and value add observations are validated and effectively communicated, tracked and followed up on
* Represent internal audit in a professional manner and maintain good working knowledge of company policies and procedures.
* Participate in co-op-wide risk assessment and other special projects as requested by IA management
* Integrate data analytics into audit planning and fieldwork to enhance insight generation and audit efficiency.
* Coordinate with external auditors or third parties as needed to support audit coverage and minimize duplication of effort.
* Stay current on emerging risks, technologies, and audit techniques relevant to retail and IT environments.
* Demonstrate adaptability by embracing new technologies and proactively seeking opportunities to improve processes.
Qualifications
* Bachelor's degree in information systems, computer science, engineering, accounting or equivalent
* Masters in management information systems, computer science or related field
* 3+ years internal audit and/or risk management consulting experience in IT or technology-enabled audits
* 2+ years of supervisory experience in a mid to large company environment
* Thorough knowledge and understanding of internal audit, risk management and compliance standards and frameworks (COSO, COBIT, NIST, etc.)
* SAP ERP experience preferred
* Cybersecurity Audit/knowledge experience preferred.
* Prior experience in the retail/consumer business industry highly preferred
* Experience using automation, data analytics and dashboarding tool (i.e. ACL, Tableau, Sigma)
* Relevant certification (CISA, CISSP, CIA, CPA) or ability to obtain within 12 months.
* Limited travel required (10%)
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$85,400.00 - $136,700.00 per year
Retail Supervisor
Marysville, WA job
With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."
As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values.
HOW YOU'LL MAKE A DIFFERENCE
* Oversees the day-to-day work of associate level staff.
* Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
* Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
* Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
* Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
* Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.
YOU HAVE
* No specific education required (High School Diploma or GED preferred)
* 2-5 years of experience in position or specialization
* Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
* Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.
JOB CONDITIONS
* Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
* Occasionally requires the ability to work in a place.
* Ability to communicate clearly with others.
* Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.
Pay Range: $19.80 - $28.51
Expected Pay Range for Hire: $19.80 - $25.61
* Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.
At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.
If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.
Auto-ApplyProgram Manager, Email Targeting Strategy
Seattle, WA job
REI Co-op is united in finding better ways to work. The goal is to help people find and enjoy the outdoors. When you work for the co-op, you do your best work. You also get support to live your best life. You help shape the future of the outdoors for people and the planet.
This role improves list health and deliverability. It optimizes audience targeting and segmentation strategies. The role manages projections across the Email channel. It orchestrates channel journeys and conducts audience and segment testing. The role works with internal and external partners to enhance targeting. This role also supports MarTech enablement, reporting, and strategic planning. It ensures audience strategies align with business goals and subscriber engagement.
**Responsibilities and Qualifications**
**Audience Strategy & Optimization**
+ Improve list health and deliverability to ensure effective communication
+ In collaboration with the Program Manager, Calendar Strategy, ensure that email campaigns are projected to meet traffic driving goals
+ In collaboration with the Supervisor, Content Strategy, manage and maintain accurate projections for the Email Channel. Ensure alignment with campaign planning and business goals.
+ Monitor and optimize list health through regular reporting and examination
+ Collaborate with Lifecycle teams on churn prevention tactics
+ Define and expand targeting strategy, segmentation, and personalization
+ Conduct audience model testing, frequency testing, and optimizations
+ Prioritize targeting efforts to align with business goals
+ Represent channels for targeting strategy on support not yet in flight
+ Examine audience performance and provide actionable insights
+ Recommend content increases based on audience response
+ Develop and manage circulation projections and forecast audience engagement
+ Guide multi-channel targeting strategy development alongside Mobile Specialist
**MarTech Enablement**
+ Manage audience pipelines and criteria
+ Leverage AI targeting tools and enable model use
+ Support audience matching and Customer ID processes
+ Partner on database management in collaboration with MarTech and Channel Analytics
**Reporting & Analytics**
+ Produce monthly list health reports and audience target count/shift reports
+ Report on targeting test results and performance metrics
+ Examine audience segmentation performance, providing insights and recommendations to improve engagement and conversion rates
+ Maintain primary KPI documents and collaborate with Channel Analytics on dashboards
**Partnership Management**
_External Partners_
+ Main point of contact for Iterable Deliverability Consultant.
+ Iterable
_Internal Partners_
+ Site Merch
+ Data Science
+ Customer Insights/Membership
+ Marketing Strategy
+ MarTech
+ Channel Analytics
+ Lifecycle
**Required Qualifications**
+ 5+ years' experience in audience optimization, targeting, and segmentation.
+ Exceptional critical skills and attention to detail.
+ Excellent communication and organizational skills.
+ Ability to manage multiple projects and work under pressure.
+ Strategic thinker with a proactive, innovative mindset and a passion for audience strategy.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$85,400.00 - $136,700.00 per year
Vice President, Technology - Digital Commerce and Customer
Seattle, WA job
Reporting directly to the Chief Technology Officer, the VP, Technology - Digital Commerce & Customer will lead the strategic and technical vision for the company's digital commerce platforms, marketing technology stack, and customer engagement systems. This executive will be responsible for delivering modern, seamless, scalable, and personalized customer experiences across all digital touchpoints, including loyalty and membership programs. The strategic and influential role will be at the forefront of our technology innovation to drive a differentiated customer experience and advance the co-op as an AI-forward organization with areas like agentic commerce. As such, this role demands a blend of transformational leadership, technical expertise, strategic thinking, and personal leadership to drive growth and innovation in a competitive retail landscape.
**Responsibilities and Qualifications**
**Digital Commerce Technology Strategy & Execution**
+ Own the end-to-end digital commerce & recommerce ecosystem (eCommerce platforms, mobile apps, omnichannel integrations).
+ Reinvent our digital commerce stack with platform modernization, scalability, and performance optimization.
+ Partner with business stakeholders to define and deliver digital roadmaps aligned with growth goals.
**Marketing Technology Leadership**
+ Oversee the MarTech stack including CDPs, CRMs, offer management, personalization, email platforms, personalization engines, and analytics tools.
+ Enable data-driven marketing through robust integrations and customer segmentation capabilities.
+ Collaborate with marketing to enhance campaign automation, attribution modelling, and ROI tracking.
**Membership & Loyalty Platforms**
+ Lead the strategy, implementation, and optimization of loyalty and membership platforms.
+ Integrate loyalty systems with digital commerce and marketing tools to enable personalized experiences and rewards.
+ Partner with marketing and customer experience teams to evolve loyalty programs based on customer insights and business goals.
**Innovation Leadership, Technology & Architecture**
+ Bring outside-in view, "always on" tracking of industry evolution and technology innovation via personal research and networking.
+ Lead architecture decisions for digital, MarTech, and loyalty platforms, ensuring security, scalability, and interoperability, including with enterprise systems.
+ Develop business cases, evaluate and implement emerging technologies (AI/ML, headless commerce, composable architecture, personalization, predictive analytics).
+ Leverage AI to leapfrog legacy platforms and deliver differentiating customer experience, such as personalization,
**Team Leadership & Vendor Management**
+ Seeker and developer of talent, build and mentor a highly-performing team of architects, engineers, and analysts.
+ Oversee and motivate a hybrid team composed of employees and contractors across geographies and time zones.
**Financial Leadership & Vendor Management**
+ Build and manage budgets and forecasts, maximizing value delivery within set guardrails.
+ In partnership with the Technology procurement team, manage vendor relationships, contracts, and performance within scope of responsibility.
**Cross-Functional Collaboration**
+ Work closely with business stakeholders, including product management, marketing, customer experience, member and customer planning, and operations to align Technology roadmaps and priorities.
+ Collaborate closely with other senior technology leaders to ensure seamless integration of solutions and best in class uptime, performance, customer and user experience.
+ Serve as a bridge between business and technology, translating strategic business goals into a technology solution, roadmap, and technical execution.
**Professional Qualifications and Experience**
**Technical & Strategic Expertise**
+ 10+ years in omnichannel retail digital commerce and marketing technology leadership roles.
+ Hands-on leadership experience in AI-forward organizations and strategy delivery.
+ Deep understanding of eCommerce platforms (e.g., Salesforce Commerce Cloud, Shopify Plus, Adobe Commerce).
+ Experience with MarTech tools (e.g., Salesforce Marketing Cloud, Adobe Experience Platform, Iterable).
+ Experience in loyalty and membership platforms (e.g., Salesforce Loyalty Management, Talon.One).
+ Strong grasp of system, process and data architecture, APIs, cloud platforms (AWS, Azure), middleware and integration frameworks.
+ 10+ years in agile, frontend and backend software engineering, including CICD, web and mobile, search, ontology and most common development platforms.
+ Visionary, experience architecting progressive solutions and driving people, process and technology transformation to achieve target state and enable business goals.
+ Track record of delivering superior customer and user technology experience.
+ Strong analytical mindset, pragmatic and able to solve complex problems with effective solutions.
+ Bachelor's degree in Computer Science, Information Systems, or related field; MBA or advanced degree preferred.
**Leadership & Business Acumen**
+ Proven success in leading digital commerce technology transformations and scaling digital platforms.
+ Strong financial and operational acumen; experience managing complex programs and budgets.
+ Experience leading geographically dispersed hybrid organizations composed of employees, contractors and consultants, fostering strong engagement and collaboration.
+ Highly collaborative, seek inclusion of internal and external subject matter experts to architect future-proof differentiating solutions.
+ Strong executive presence with ability to influence and communicate effectively across the organization, up to C-level.
**Customer-at-the-Center Mindset**
+ Results and outcome obsessed.
+ Passion for challenging the status quo and designing a compelling future state, delivering exceptional customer experiences through technology.
+ Experience with personalization, loyalty programs, and customer journey mapping.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$275,000 - $325,000
Retail Associate
Auburn, WA job
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork."
HOW YOU'LL MAKE A DIFFERENCE
* Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
* Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
* Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
* Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
YOU HAVE
* No specific education required (High School Diploma or GED preferred)
* 2 (or less) years of experience in a position or specialization.
* Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
* 16 years of age or older
JOB CONDITIONS
* Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
* Occasionally requires the ability to work in a place.
* Ability to communicate clearly with others.
* Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.
Pay Range: $18.00 - $25.92
Expected Pay Range for Hire: $18.00 - $19.00
* Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.
At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.
If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.
Auto-ApplyRetail Sales Planner - 20-34 hours a wk - Redmond Location
Renton, WA job
Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. Join our team and start a better life for yourself.
What you'll be doing day to day
As a Retail Sales Planning Lead, responsible for optimizing the shopping experience and maximizing retail sales, you will:
Use your knowledge of interior design to provide guidance on layout, color, style and accessories for residential and business customers who need advice on how to decorate their homes, offices, or businesses.
Utilize specialized knowledge and training to sell specialized home furnishing solutions, such as kitchens, bath, storage systems, and services.
Create relationships with customers to identify customer needs and provide support before, during and after the sales.
Apply basic measurement techniques and understanding of planning, design, and construction to ensure customer orders are correct and to specification.
Drive repeat visitation to the IKEA stores by ensuring the sales team is customer-centric and is focused on providing a great shopping and branding experience.
Overseeing day-to-day operations when assigned, including opening and/or closing duties for the store.
Responsible for a safe and secure work environment, including but not limited to escalated customer issues, customer and coworker injuries, first aid/CPR/AED, and emergency protocols.
Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, cash, credit, and check handling procedures, internal controls and internal audit standards.
Ensure implementation of working routines, competence development and follow-up of Commercial Review and Compliance (ASR) related to the role and functions.
Performs CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy.
Together as a team
We are the ones meeting our customers - in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept - a concept that helps millions of customers create a better everyday life!
Apply now!
At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time
WiselyPay - get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role
QUALIFICATIONS
3 years' experience.
Previous retail selling experience.
Experience in a consultative sales environment.
Experience leading change initiatives and building new programs in a retail space environment.
Experience in designing kitchen and bath preferred.
CPR/First Aid Certification is a required condition of employment for this role. (Training provided)
Requirements
Travel is required for this role. 25-50% Travel (2 days per week on avg.)
JOB TYPE - Permanent
BENEFITS ELIGIBLE: Yes
HOURS - 20 - 34 Hours a week
Senior Materials Designer
Seattle, WA job
We are seeking an exceptional, multi-disciplined Senior Materials Designer who will elevate our material organization. This role will carry out all aspects of material research and design to support the overall product creation process for REI's private label apparel business.
The Senior Materials Designer will lead the overall material design process and work as a creative & strategic partner with our product design, product strategy and test engineering teams to achieve the industry's leading outdoor products. Responsible for researching, curating and presenting material trends and competitive landscape analysis. This individual will deliver on seasonal material briefs collaborating closely with our internal strategy & product design partners to ensure all aesthetic, performance and sustainability goals are achieved. They will maintain a strategic and collaborative partnership with our off-shore development teams to ensure seamless material commercialization and mill strategy excellence.
Responsibilities and Qualifications
Material Trend Authority:
* Research and curate emerging materials trends that inform annual and seasonal material direction
* Possess understanding of activities and consumers. Seeks to gain understanding of future consumer
* Identify material and market whitespace driving creative guidance to inform material brief direction
* Support advanced concepting through partnership with product design
Operational Excellence
* Collaborate with Design, Testing, Product Strategy & Product Development teams to create materials that meet product performance, aesthetic, sustainability and cost requirements
* Integrate sustainability targets into every aspect of materials design and development
* Evaluate initial test data to validate material meets product performance end use requirements
* Manage the materials design calendar and process.
* Evaluate the risk associated with all material developments and communicate them to the product teams.
* Build strong partnership with Materials Developers to ensure fabric commercialization is successful
* Continually engage with our supply chain through written communication, trade shows and suppliers visits
* Develop and maintain a materials library including working and presentation tools
* Create a collaborative, strategic partnership with overseas operations team to manage mill performance and relationships
Qualifications
* 6+ years' work experience in textile manufacturing, development, or design
* Diverse material experience and knowledge, including: Synthetics & Natural fibers, Wovens and knits
* Ability to understand market trends and present to both large and small groups
* Ability to make sense of material trends and apply it to products.
* Comprehensive understanding of the textile manufacturing processes
* Knowledge of appropriate textile testing methods, interpretation and application of results preferred.
* Knowledge of performance textiles and the functional aspects of performance apparel.
* Proven ability to meet deadlines within a product development calendar
* Working knowledge of global fabric sourcing trends and strategy
* Knowledge and/or experience in apparel development processes from inspiration to production including the technical and manufacturing side of product development.
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$85,400.00 - $120,700.00 per year
Security Specialist - Sumner DC
Seattle, WA job
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
Responsibilities and Qualifications
* Monitors, maintains, and responds to alarms within the camera, access control and alarm systems and collaborates with the appropriate internal and external partners to resolve the situation.
* Responds to both emergency and non-emergency situations, provides security support, and helps to coordinate the response of other internal and external teams.
* Documents and reports information to the appropriate internal and external partner in accordance with company and department policies and procedures.
* Log in all visitors, contractors and vendors and issue badges as required.
* Inspect and check in and out trailers and containers
* Enforces access control ID badge policy by monitoring employee use. Issues temporary and day-use badges and removes/grants access for lost/misplaced access control ID badges per company policy.
* Operate a hand-held radio, cell phone or other communication devices as needed.
* Makes regular and consistent patrols in and around the REI location, checking for unsafe conditions, hazards, security violations, and unauthorized persons.
* Maintain proficiency in emergency response procedures
* Serve as a leader in emergency situations, participate in site emergency response team, coordinate evacuations and accounting for employees
* 24/7 operations allow for flexible work schedule, but may require working nights, weekends and holidays. Regular attendance and punctuality is required.
* Other duties as assigned.
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$20.38 - $28.56 per hour
Divisional HRBP Manager - Business Partnership
Seattle, WA job
As a key partner to senior managers across multiple organizations and regions, you will help shape the employee experience at REI. In this role, you will manage and develop a team of HR Business Partners (HRBPs), serving as a trusted advisor to senior leadership and providing valuable organizational insights. You will consult on complex and challenging issues, leveraging your business acumen, organizational knowledge, and HR expertise to develop solutions that align people practices with organizational goals. By analyzing people metrics, you will influence and drive strategies that enhance performance, engagement, and talent development. Building strong relationships and trust at all levels, you will collaborate closely with internal HR teams on business-critical topics, manage employment practices, and ensure compliance with employment laws. You will be expected to resolve issues quickly, exercise sound judgment, and model REI's guiding values and mission in all your actions.
**Travel is a key component of this position and candidates should be prepared to spend 40-50% of their time traveling to stores in the West. While this role is remote, priority consideration will be given to candidates based in the following locations: Seattle, WA; Denver, CO; Portland, OR; Phoenix, AZ; Los Angeles/San Francisco, CA; Dallas/Fort Worth/Austin, TX.**
**Responsibilities and Qualifications**
**Responsibilities**
+ Guide and develop a team of HRBPs, fostering exceptional partnerships and focusing on people practices to enhance organizational and team effectiveness.
+ Hire, develop, challenge, and inspire team members to excel, ensuring adherence to legal and operational compliance requirements.
+ Drive team development, engagement, and growth, while building relationships across teams and levels within the department.
+ Use key metrics and data to identify trends and develop appropriate actions.
+ Serve as a strategic business advisor to senior managers on organizational and management issues, partnering to drive business results and align integrated HR strategies across multiple divisions.
+ Advise on talent management, workforce planning, talent assessment, engagement, organizational design, and change management.
+ Coach business leaders to enhance engagement and foster a culture of growth and development.
+ Support company HR programs, policies, and practices, utilizing effective change management and communication skills.
+ Identify workforce planning needs and help managers address key business priorities.
+ Ensure compliance with employment practices, risk mitigation, and policy development.
+ Develop collaborative partnerships across divisions and functions to facilitate better business decisions.
**Required Qualifications**
+ Bachelor's degree
+ 7+ years of progressive and comprehensive HR/business experience
+ Proven ability to autonomously develop and drive strategy and business plans in a rapidly changing environment
+ Exceptional customer relationship management skills and experience building consultative relationships with executive managers
+ Expertise in HR competencies such as organizational design, performance management, leadership development, talent practices, employment practices, compensation, and total rewards
+ Comprehensive knowledge of HR functions, including Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organizational Development, Change Management, and Diversity & Inclusion
+ Ability to deliver HR solutions that balance customer and business needs
+ Knowledge of employment law and risk management
**Preferred Qualifications**
+ PHR or SPHR certification
+ 3+ years of supervisory/management experience
+ Experience building and managing an effective HR team, including virtual management
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$113,200.00 - $181,100.00 per year
Senior Internal Auditor, Technology
Seattle, WA job
REI Co-op is united in finding, building, and celebrating better ways to work. This helps people find and enjoy a love of the outdoors. When you work for the co-op, you do your best work with support to live your best life. You also help shape the future of the outdoors for people and the planet.
This role helps REI succeed by using a careful, risk-based approach to assess and improve governance, risk management, and internal controls. The Senior Internal Auditor scopes, plans, and completes assurance and advisory reviews. This person also acts as a consultative partner on key initiatives. This position works with others across the co-op, giving guidance on risk and control practices. The Senior Internal Auditor also joins integrated audits, including technology and process reviews, all in line with REI's mission and values.
**Responsibilities and Qualifications**
**Responsibilities**
+ Develop exceptional client relationships and work closely with the business divisions and key support functions
+ Develop positive working relationships with management. Foster open communication so IA is seen as a trusted advisor.
+ Ensure REI's IA projects align with co-op priorities. Focus on identifying areas for improvement and communicating them clearly and briefly.
+ Provide value add and goal consultation on governance, risk, and control related topics
+ Scope, plan, and execute audit engagements on time. Work in a collaborative style with the rest of the IA team.
+ Present audit findings verbally and in writing to IA management. Also present findings to senior and mid management in business. Suggest improvements in process, policy, or technology as appropriate.
+ Ensure that findings and value add observations are validated and effectively communicated, tracked and followed up on
+ Represent internal audit in a professional manner and maintain good working knowledge of company policies and procedures.
+ Participate in co-op-wide risk assessment and other special projects as requested by IA management
+ Integrate data analytics into audit planning and fieldwork to enhance insight generation and audit efficiency.
+ Coordinate with external auditors or third parties as needed to support audit coverage and minimize duplication of effort.
+ Stay current on emerging risks, technologies, and audit techniques relevant to retail and IT environments.
+ Demonstrate adaptability by embracing new technologies and proactively seeking opportunities to improve processes.
**Qualifications**
+ Bachelor's degree in information systems, computer science, engineering, accounting or equivalent
+ Masters in management information systems, computer science or related field
+ 3+ years internal audit and/or risk management consulting experience in IT or technology-enabled audits
+ 2+ years of supervisory experience in a mid to large company environment
+ Thorough knowledge and understanding of internal audit, risk management and compliance standards and frameworks (COSO, COBIT, NIST, etc.)
+ SAP ERP experience preferred
+ Cybersecurity Audit/knowledge experience preferred.
+ Prior experience in the retail/consumer business industry highly preferred
+ Experience using automation, data analytics and dashboarding tool (i.e. ACL, Tableau, Sigma)
+ Relevant certification (CISA, CISSP, CIA, CPA) or ability to obtain within 12 months.
+ Limited travel required (10%)
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$85,400.00 - $136,700.00 per year
Sr Membership Strategist
Seattle, WA job
This job contributes to REI's success by developing strategy for co-op membership, including complex program design, initiatives and/or lines of business. Membership strategies include articulation of business objectives, target customer, positioning, membership model best-practices, KPIs and program mechanics to serve as a foundation for decisions on new, enhanced, or retired program benefits. This position influences work across the enterprise and provides tools for execution to teams including Integrated Marketing, Digital, Retail, Sales & Customer Service, and others to ensure all customer-facing touchpoints reinforce the strategy.
**Responsibilities and Qualifications**
+ Develops membership program strategy across diverse program elements to deliver the vision of co-op membership and support REI's business objectives. Includes evaluation and analysis of existing program mechanics as well as new feature exploration, innovation and iterative test and learn.
+ Serves as a subject matter expert in membership strategy and may consult with other cross-divisional partners.
+ Contributes to annual co-op membership strategy
+ Collaborates with Customer Insights to identify member/prospect research needs, analyzing and applying those insights to ongoing strategy development. Builds an in depth understanding of the member and broader industry landscape, drawing on research, syndicated research, internal analytics, and desktop research. Works with business partners and Customer Insights to define member/prospect problems to solve and articulate member/prospect need states, jobs to be done and mindsets as part of developing strategy. Continues to seek new customer insights to learn and improve the membership strategy.
+ Oversee program management of membership programs and projects, ensuring they are executed efficiently and effectively. This includes planning, coordinating, and monitoring programs/projects, managing budgets, and ensuring alignment with goals.
+ Works cross-functionally to gather feedback, build shared goals, and achieve alignment on evolving membership program strategy, mechanics, and operations.
+ Provides thought leadership and defines best practices which contributes to overall Co-op success.
+ Collaborates closely with partner teams to bring insights and strategy to life in clear, compelling and tangible ways in order to further organizational progress against opportunity areas.
+ Evangelizes both membership strategy process and specific strategies across the organization. Demonstrates excellent written and oral communication skills.
Qualifications
+ 7+ years in a membership or loyalty program strategy or design role
+ 3 + years' experience in developing membership strategies in a cross-functional, enterprise model
+ BA in Business, Marketing or related field, MBA preferred
+ Strategic thinker who can translate complex issues into simple principles to drive engagement and growth.
+ Proven success in building membership program mechanics that drive awareness, conversion, engagement and retention. Experience working in human-centered design processes using integrated teams. Solid analytical skills
+ Working knowledge of consumer insights, experience commissioning insights work, interpreting and applying customer insights findings. Ability to identify customer needs and draft strategies and plans that deliver on those needs.
+ Program management experience including executing complex strategies, programs, or projects.
+ Strong presentation and persuasive speaking skills. Storytelling and presentation skills. Able to distill complex information into compelling presentation materials to effectively communicate vision, objectives and strategies with cross divisional peers, team members and leaders.
+ Demonstrated leadership skills working across a complex set of stakeholders and looks for ways to influence cross-functionally.
+ Member/customer advocate who considers the ultimate impact of decisions and actions on internal and external customers.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (********************************************************************************************* . We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$113,200.00 - $161,100.00 per year
Retail Associate
Auburn, WA job
With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of “Connecting Active People with Their Passions.”
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies' values to enhance customer service and teamwork."
HOW YOU'LL MAKE A DIFFERENCE
Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
YOU HAVE
No specific education required (High School Diploma or GED preferred)
2 (or less) years of experience in a position or specialization.
Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
16 years of age or older
JOB CONDITIONS
Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
Occasionally requires the ability to work in a place.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. ************************************************************************************ If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Pay Range: $18.00 - $25.92Expected Pay Range for Hire: $18.00 - $19.00*Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.At Columbia Sportswear Company, we're proud to offer temporary employees benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Employees must be age 18 and have worked 1,000 hours. We also offer generous employee discounts. Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to ****************** with the Subject: Applicant Assistance Requested.
Auto-ApplyProgram Manager, Email Targeting Strategy
Seattle, WA job
REI Co-op is united in finding better ways to work. The goal is to help people find and enjoy the outdoors. When you work for the co-op, you do your best work. You also get support to live your best life. You help shape the future of the outdoors for people and the planet.
This role improves list health and deliverability. It optimizes audience targeting and segmentation strategies. The role manages projections across the Email channel. It orchestrates channel journeys and conducts audience and segment testing. The role works with internal and external partners to enhance targeting. This role also supports MarTech enablement, reporting, and strategic planning. It ensures audience strategies align with business goals and subscriber engagement.
Responsibilities and Qualifications
Audience Strategy & Optimization
* Improve list health and deliverability to ensure effective communication
* In collaboration with the Program Manager, Calendar Strategy, ensure that email campaigns are projected to meet traffic driving goals
* In collaboration with the Supervisor, Content Strategy, manage and maintain accurate projections for the Email Channel. Ensure alignment with campaign planning and business goals.
* Monitor and optimize list health through regular reporting and examination
* Collaborate with Lifecycle teams on churn prevention tactics
* Define and expand targeting strategy, segmentation, and personalization
* Conduct audience model testing, frequency testing, and optimizations
* Prioritize targeting efforts to align with business goals
* Represent channels for targeting strategy on support not yet in flight
* Examine audience performance and provide actionable insights
* Recommend content increases based on audience response
* Develop and manage circulation projections and forecast audience engagement
* Guide multi-channel targeting strategy development alongside Mobile Specialist
MarTech Enablement
* Manage audience pipelines and criteria
* Leverage AI targeting tools and enable model use
* Support audience matching and Customer ID processes
* Partner on database management in collaboration with MarTech and Channel Analytics
Reporting & Analytics
* Produce monthly list health reports and audience target count/shift reports
* Report on targeting test results and performance metrics
* Examine audience segmentation performance, providing insights and recommendations to improve engagement and conversion rates
* Maintain primary KPI documents and collaborate with Channel Analytics on dashboards
Partnership Management
External Partners
* Main point of contact for Iterable Deliverability Consultant.
* Iterable
Internal Partners
* Site Merch
* Data Science
* Customer Insights/Membership
* Marketing Strategy
* MarTech
* Channel Analytics
* Lifecycle
Required Qualifications
* 5+ years' experience in audience optimization, targeting, and segmentation.
* Exceptional critical skills and attention to detail.
* Excellent communication and organizational skills.
* Ability to manage multiple projects and work under pressure.
* Strategic thinker with a proactive, innovative mindset and a passion for audience strategy.
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$85,400.00 - $136,700.00 per year
Security Specialist - Sumner DC
Sumner, WA job
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
**Responsibilities and Qualifications**
-Monitors, maintains, and responds to alarms within the camera, access control and alarm systems and collaborates with the appropriate internal and external partners to resolve the situation.
· Responds to both emergency and non-emergency situations, provides security support, and helps to coordinate the response of other internal and external teams.
· Documents and reports information to the appropriate internal and external partner in accordance with company and department policies and procedures.
· Log in all visitors, contractors and vendors and issue badges as required.
· Inspect and check in and out trailers and containers
· Enforces access control ID badge policy by monitoring employee use. Issues temporary and day-use badges and removes/grants access for lost/misplaced access control ID badges per company policy.
· Operate a hand-held radio, cell phone or other communication devices as needed.
· Makes regular and consistent patrols in and around the REI location, checking for unsafe conditions, hazards, security violations, and unauthorized persons.
· Maintain proficiency in emergency response procedures
· Serve as a leader in emergency situations, participate in site emergency response team, coordinate evacuations and accounting for employees
· 24/7 operations allow for flexible work schedule, but may require working nights, weekends and holidays. Regular attendance and punctuality is required.
· Other duties as assigned.
**Closing**
**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
**Pay Transparency**
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (******************************** for a detailed overview of benefits plans by employee profile.
**Pay Range**
$20.38 - $28.56 per hour