Outpatient admitting clerk job description
Updated March 14, 2024
9 min read
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Example outpatient admitting clerk requirements on a job description
Outpatient admitting clerk requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in outpatient admitting clerk job postings.
Sample outpatient admitting clerk requirements
- High school diploma or equivalent
- Computer literacy
- Knowledge of medical records databases
- Data entry speed
- Familiarity with medical terminology
Sample required outpatient admitting clerk soft skills
- Excellent customer service
- Strong communication skills
- Attention to detail
- Organizational ability
- Problem-solving skills
Outpatient admitting clerk job description example 1
Vanderbilt University Medical Center outpatient admitting clerk job description
Outpatient Admitting Clerk PRN-2201125Job: Administrative and Clerical SupportPrimary Location: TN-Tullahoma-Vanderbilt Tullahoma-Harton Hospital (VTHH) Organization: Admitting 262341Shift: 7pm - 7amDescription Outpatient Admitting Clerk - PRN
# 2201125
JOB SUMMARY:
Is responsible for registering all patients receiving services from VUMC including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts.
Position Shift:
7 PM- 7 AM
KEY RESPONSIBILITIES:
Registering all patients according to policies and procedures established by the hospital.
Obtaining signatures of patient and/or guarantor for all required forms.
Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
Thoroughly documenting the account upon registration as well as collection efforts taken.
Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity - of culture, thinking, learning and leading - is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt Harton Hospital:
Our 135-bed facility is accredited by The Joint Commission and features an accredited Chest Pain Center.
Acquired by Vanderbilt Health in 2021, the hospital has served Tullahoma, Coffee County, and surrounding counties for more than 50 years. With more than 100 doctors and 500 hospital staff, Vanderbilt Tullahoma-Harton Hospital delivers personalized, high-quality health care close to home, offering a comprehensive range of services in a modern, patient-friendly environment
Our goal is to create an exceptional experience for our patients and their families: keeping them safe, delivering evidence-based medicine, and treating them with kindness and respect.
Click here for more information: www.VanderbilttullahomahartonHospital.com
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
Healthcare's Most Wired: Among the nation's 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.
Becker's Hospital Review: named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
Magnet Recognition Program: Received our third consecutive Magnet designations.
National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
Basic Qualifications
High School Diploma or GED (or equivalent experience) and < 1 year registration and/or customer service experience
Licensure, Certification, and/or Registration (LCR):
Physical Requirements/Strengths needed & Physical Demands:
Heavy Work category requiring exertion of 50 to 100 lbs. of force occasionally and/or up to 20 to 50 lbs. of force frequently and/or up to 10 to 20 lbs. of force continually to move objects.
Movement
Occasional: Sitting: Remaining in seated position
Occasional: Carrying over 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
Frequent: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
Frequent: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device
Frequent: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
Frequent: Kneeling:Bending legs at knees to come to rest on knee or knees.
Frequent: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
Frequent: Walking: Moving about on foot.
Frequent: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
Frequent: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
Frequent: Push/Pull: Exerting force to move objects away from or toward.
Frequent: Standing: Remaining on one's feet without moving.
Sensory
Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
Environmental Conditions
Continuous: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.
# 2201125
JOB SUMMARY:
Is responsible for registering all patients receiving services from VUMC including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts.
Position Shift:
7 PM- 7 AM
KEY RESPONSIBILITIES:
Registering all patients according to policies and procedures established by the hospital.
Obtaining signatures of patient and/or guarantor for all required forms.
Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
Thoroughly documenting the account upon registration as well as collection efforts taken.
Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines.
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity - of culture, thinking, learning and leading - is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt Harton Hospital:
Our 135-bed facility is accredited by The Joint Commission and features an accredited Chest Pain Center.
Acquired by Vanderbilt Health in 2021, the hospital has served Tullahoma, Coffee County, and surrounding counties for more than 50 years. With more than 100 doctors and 500 hospital staff, Vanderbilt Tullahoma-Harton Hospital delivers personalized, high-quality health care close to home, offering a comprehensive range of services in a modern, patient-friendly environment
Our goal is to create an exceptional experience for our patients and their families: keeping them safe, delivering evidence-based medicine, and treating them with kindness and respect.
Click here for more information: www.VanderbilttullahomahartonHospital.com
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
Healthcare's Most Wired: Among the nation's 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.
Becker's Hospital Review: named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
Magnet Recognition Program: Received our third consecutive Magnet designations.
National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
Basic Qualifications
High School Diploma or GED (or equivalent experience) and < 1 year registration and/or customer service experience
Licensure, Certification, and/or Registration (LCR):
Physical Requirements/Strengths needed & Physical Demands:
Heavy Work category requiring exertion of 50 to 100 lbs. of force occasionally and/or up to 20 to 50 lbs. of force frequently and/or up to 10 to 20 lbs. of force continually to move objects.
Movement
Occasional: Sitting: Remaining in seated position
Occasional: Carrying over 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
Frequent: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
Frequent: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device
Frequent: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
Frequent: Kneeling:Bending legs at knees to come to rest on knee or knees.
Frequent: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
Frequent: Walking: Moving about on foot.
Frequent: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
Frequent: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
Frequent: Push/Pull: Exerting force to move objects away from or toward.
Frequent: Standing: Remaining on one's feet without moving.
Sensory
Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
Environmental Conditions
Continuous: Pathogens: Risk of exposure to bloodborne pathogens and other contagious illnesses.
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Outpatient admitting clerk job description example 2
South Shore Health outpatient admitting clerk job description
If you are an existing employee of South Shore Health then please apply through the internal career site.
Facility:
LOC0001 - 55 Fogg Road55 Fogg
Road
Weymouth,
MA 02190
Department Name:
SSH OPD Rehab
Status:
Part time
Budgeted Hours:
0
Shift:
Day/Eve Rotation (United States of America)
Responsible for evaluation and treatment of patients with a variety of orthopedic and physical disorders, working cooperatively with an interdisciplinary team and department to achieve goals and objectives for the provision of optimal patient care services. Organizes and directs the treatment activities of physical therapist assistants, rehabilitation aides and co-op students.
ESSENTIAL FUNCTIONS
1) Patient Carea) Provides appropriate and comprehensive evaluations, re-evaluations and treatments through discharge, in accordance with established departmental and discipline specific standards of care and practice and within insurance parameters as requiredb) Evaluates, plans, directs and implements patient care using evidence based practicec) Practices within the legal boundaries of Massachusetts license and other professional and governmental agenciesd) Provides appropriate direction to licensed staff working under their plans of caree) Directs other licensed and non-licensed personnel as required, such as Rehab aides and volunteers delegating duties to other staff appropriately understanding their role, knowledge and capabilityf) Follows infection control standardsg) Maintains patient safety practices throughout all instances of patient careh) Identifies impairments that reflect an accurate assessment of the patient's statusi) Established goals in collaboration with the patient that are realistic, measurable and functionalj) Develops an appropriate plan of care based on evaluation findings that include rehab potential and prognosis as well as frequency and duration of follow up carek) Implements appropriate treatment interventions based on established goalsl) Provides initial and ongoing patient education and/or home exercise program as necessarym) Interacts with patients and family in a compassionate manner, demonstrating confidence, empathy, sensitivity and patience.n) Discharges patient from service when skilled therapy is no longer appropriateo) Supports South Shore Health and department mission, vision and valuesp) Adheres to South Shore Health policies and procedures 2) Documentation/Billinga) Follows department standards for completing all documentation, discharge and charge entry b) Writes clear and complete documentation that reflects the patient's current status and ongoing needsc) Adheres to all South Shore Health and department guidelines and standards for documentation regarding timeliness, accuracy and completenessd) Takes responsibility to provide accurate information during handoffe) Accurately performs all aspects of charge capture includingi) Entering charges that reflect the treatment providedii) Application of appropriate modifiersiii) Charge correctioniv) Co-treatment and concurrent/group treatment sessions
3) Productivitya) Strives to meet 100% productivity standard for primary area(s)
4) Technology
a) Possesses a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organizationb) Embraces technological advances that allow us to communicate information effectively and efficiently c) Accurately uses all software applications as needed for job performance
5) Communicationa) Communicates effectively with staff, peers, colleagues, patients and family members in all manners of communication (written, verbal, non-verbal)b) Appropriately uses all forms of South Shore Health communication in accordance with standard practicesc) Responds in a timely manner when feedback is requested
6) Professional Developmenta) Assumes responsibility for maintaining ongoing professional developmentb) Embraces change in clinical practice based on evolving advances in evidence c) Demonstrates willingness to provide supervision of clinical students d) Demonstrates awareness of performance initiatives and incorporates them into practicee) Establishes and strives to achieve annual goalsf) Takes advantage of learning opportunities for professional growth such as attending in-services, conferences, and/or reading professional articles
7) Professional Behaviorsa) Maintain a professional and appropriate manner of conversationb) Maintain composure during stressful situations c) Complete clinical and non-clinical tasks as well as assigned activities according to policies, practice guidelines and assigned deadlinesd) Utilize critical thinking and problem solving in day to day operations as well as in emergent situationse) Communicate appropriately and effectively following chain of commandf) Demonstrate dependability and flexibility in meeting scheduling needs of the department
Non-Essential Functions1) Demonstrates willingness to identify and/or assume activities relative to the developmental needs of the Health System or department2) Performs other duties as assigned
JOB REQUIREMENTS
Minimum Education - Required
BS, MS or DPT from accredited physical therapy school
Minimum Work Experience
Previous clinical experience/rehabilitation experience preferred; orthopedic rehabilitation experience desirable.
Required Licenses / Registrations
PT - Licensed Physical Therapist
Required Classes/Skills -
BLS - Basic Life Support
Variable work schedule. Filling in during clinical staff leave of absences, illnesses and time off.
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements:
Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), Physical Therapist - Board of Allied Health Professions (Massachusetts)
Facility:
LOC0001 - 55 Fogg Road55 Fogg
Road
Weymouth,
MA 02190
Department Name:
SSH OPD Rehab
Status:
Part time
Budgeted Hours:
0
Shift:
Day/Eve Rotation (United States of America)
Responsible for evaluation and treatment of patients with a variety of orthopedic and physical disorders, working cooperatively with an interdisciplinary team and department to achieve goals and objectives for the provision of optimal patient care services. Organizes and directs the treatment activities of physical therapist assistants, rehabilitation aides and co-op students.
ESSENTIAL FUNCTIONS
1) Patient Carea) Provides appropriate and comprehensive evaluations, re-evaluations and treatments through discharge, in accordance with established departmental and discipline specific standards of care and practice and within insurance parameters as requiredb) Evaluates, plans, directs and implements patient care using evidence based practicec) Practices within the legal boundaries of Massachusetts license and other professional and governmental agenciesd) Provides appropriate direction to licensed staff working under their plans of caree) Directs other licensed and non-licensed personnel as required, such as Rehab aides and volunteers delegating duties to other staff appropriately understanding their role, knowledge and capabilityf) Follows infection control standardsg) Maintains patient safety practices throughout all instances of patient careh) Identifies impairments that reflect an accurate assessment of the patient's statusi) Established goals in collaboration with the patient that are realistic, measurable and functionalj) Develops an appropriate plan of care based on evaluation findings that include rehab potential and prognosis as well as frequency and duration of follow up carek) Implements appropriate treatment interventions based on established goalsl) Provides initial and ongoing patient education and/or home exercise program as necessarym) Interacts with patients and family in a compassionate manner, demonstrating confidence, empathy, sensitivity and patience.n) Discharges patient from service when skilled therapy is no longer appropriateo) Supports South Shore Health and department mission, vision and valuesp) Adheres to South Shore Health policies and procedures 2) Documentation/Billinga) Follows department standards for completing all documentation, discharge and charge entry b) Writes clear and complete documentation that reflects the patient's current status and ongoing needsc) Adheres to all South Shore Health and department guidelines and standards for documentation regarding timeliness, accuracy and completenessd) Takes responsibility to provide accurate information during handoffe) Accurately performs all aspects of charge capture includingi) Entering charges that reflect the treatment providedii) Application of appropriate modifiersiii) Charge correctioniv) Co-treatment and concurrent/group treatment sessions
3) Productivitya) Strives to meet 100% productivity standard for primary area(s)
4) Technology
a) Possesses a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organizationb) Embraces technological advances that allow us to communicate information effectively and efficiently c) Accurately uses all software applications as needed for job performance
5) Communicationa) Communicates effectively with staff, peers, colleagues, patients and family members in all manners of communication (written, verbal, non-verbal)b) Appropriately uses all forms of South Shore Health communication in accordance with standard practicesc) Responds in a timely manner when feedback is requested
6) Professional Developmenta) Assumes responsibility for maintaining ongoing professional developmentb) Embraces change in clinical practice based on evolving advances in evidence c) Demonstrates willingness to provide supervision of clinical students d) Demonstrates awareness of performance initiatives and incorporates them into practicee) Establishes and strives to achieve annual goalsf) Takes advantage of learning opportunities for professional growth such as attending in-services, conferences, and/or reading professional articles
7) Professional Behaviorsa) Maintain a professional and appropriate manner of conversationb) Maintain composure during stressful situations c) Complete clinical and non-clinical tasks as well as assigned activities according to policies, practice guidelines and assigned deadlinesd) Utilize critical thinking and problem solving in day to day operations as well as in emergent situationse) Communicate appropriately and effectively following chain of commandf) Demonstrate dependability and flexibility in meeting scheduling needs of the department
Non-Essential Functions1) Demonstrates willingness to identify and/or assume activities relative to the developmental needs of the Health System or department2) Performs other duties as assigned
JOB REQUIREMENTS
Minimum Education - Required
BS, MS or DPT from accredited physical therapy school
Minimum Work Experience
Previous clinical experience/rehabilitation experience preferred; orthopedic rehabilitation experience desirable.
Required Licenses / Registrations
PT - Licensed Physical Therapist
Required Classes/Skills -
BLS - Basic Life Support
Variable work schedule. Filling in during clinical staff leave of absences, illnesses and time off.
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements:
Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), Physical Therapist - Board of Allied Health Professions (Massachusetts)
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Updated March 14, 2024