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Become An Outreach Assistant

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Working As An Outreach Assistant

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $30,830

    Average Salary

Example Of What An Outreach Assistant does

  • Organize and combine science education outreach materials into kits to be used for demonstration and instruction.
  • Performed office duties including organizing files and data entry.
  • Managed the composition and archival of newsletters, mailings, press releases.
  • Created new staffing and recruiting events for entire Bay Area high schools
  • Research women's health issues on the internet and in various publications.
  • Traveled in the Stevens Point area to promote outreach programs.
  • Make telephone calls when students are tardy or absent.
  • Answer in person, email and phone inquiries regarding program.
  • Assisted in the development of lesson plans and programs in archaeology.
  • Answer all Spanish incoming calls.
  • Coordinated the annual health fair, where 40+ community partners provided free services and assessments.
  • Expanded social media presence and stimulated overall growth and outreach, reaching over 9,000 Facebook members !
  • Led college/university outreach efforts about the relationship between climate change and business Promoted strategies for conscious consumption
  • Varied duties ranging from technical sales to customer service, marketing, and outreach support.
  • Make outbound phone calls and send email communication to targeted contacts for a specific campaign.
  • Conducted classroom visits (K-12) to teach archaeological concepts.
  • Assisted direct marketing of fact sheets, promotional materials, postcards, member brochures, etc.
  • Develop and revised outreach and education programs for HU PEERS.
  • Presented both public and private tours, offered research and assisted special events.
  • Assisted with the launch of and content management of FAMIS Twitter Page.

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How To Become An Outreach Assistant

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Outreach Assistant jobs

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Top Skills for An Outreach Assistant

EmailDataEntryOutreachProgramsCommunityResourcesCustomerServicePhoneCallsFacebookTwitterAlumniFeedbackPressReleasesCommunityOutreachEventsEventPlanningOutreachEffortsEducationProgramsOutreachMaterialsSpecialEventsPromotionalMaterialsHighSchoolsOutboundCallsK-12

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Top Outreach Assistant Skills

  1. Email
  2. Data Entry
  3. Outreach Programs
You can check out examples of real life uses of top skills on resumes here:
  • Cashier at the front desk; sent emails for donation request; outreach for upcoming events.
  • Presented weekly reports and performed clerical tasks, and data entry.
  • Executed innovative marketing outreach programs based on analysis of community interest.
  • Partner with surrounding community resources organizations.
  • Provide excellent internal and external customer service.

Top Outreach Assistant Employers

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