Outreach jobs - 31 jobs

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** The Role The Chief of Staff (CoS) to the CEO is a senior, trusted partner who enables the CEO to operate at maximum effectiveness in externally facing priorities including customers, partners, investors, and key ecosystem relationships. This role is highly execution-oriented working with the GTM teams, ensuring that the CEO's customer strategy, engagements, and external commitments are thoughtfully planned, tightly aligned to company priorities, and flawlessly executed. The Chief of Staff is a critical member of the CEO's Office and serves as the orchestrator of the CEO's external agenda, working in close partnership with the Chief Business Officer to ensure cohesion between external commitments and internal priorities. Location: We're looking to hire in Seattle or the Bay Area. Your Daily Adventures Will Include Act as a strategic thought partner to the CEO on customer, partner, and market-facing priorities Translate CEO priorities into clear objectives, agendas, and follow-through for external engagements Anticipate needs, risks, and opportunities related to the CEO's external commitments Lead rigorous quantitative and qualitative analysis on complex business problems (brand awareness, growth, churn, AI adoption, GTM efficiency, etc.). Develop hypothesis-driven insights, pressure-test assumptions, and turn data into clear executive recommendations. Support CEO-led customer strategy, including prioritization of key accounts, partners, and strategic relationships Prepare briefings, talking points, objectives, and success criteria for customer and partner meetings Ensure outcomes, commitments, and next steps from engagements are clearly documented and executed In partnerships with Marketing and Sales, own end-to-end coordination of CEO participation in externally facing meetings, events, conferences, and executive forums Partner with Marketing, Sales, Customer Success, and Partnerships to ensure consistent messaging and positioning Ensure seamless execution before, during, and after events, including internal alignment and follow-up actions Serve as a connective tissue between the CEO and internal teams supporting external engagements Partner closely with the Chief Business Officer to align external priorities with internal capacity, strategy, and execution Provide visibility to the CEO and CBO on external trends, insights, and feedback that should inform strategy Bring rigor, structure, and discipline to the CEO's external operating rhythm Drive clarity, accountability, and timely execution across externally driven initiatives Ensure the CEO's time and attention are invested where they create the greatest impact Our Vision Of You Bachelor's degree required; MBA or advanced business degree strongly preferred. 7+ years top-tier or boutique management consulting focused on sales technology, SaaS, AI, or digital transformation and/or Strategic operations, corporate strategy, Office of the CEO or Chief of Staff roles within a scaling technology company Proven track record of leading complex, cross-functional initiatives from strategy through execution within the GTM functions History of successful relationships with visionary start up CEOs Direct experience working with C-suite leaders and presenting to executive and board audiences. Experience in startup companies who are high-growth, fast-changing environments where priorities shift and ambiguity is constant. Strategic & Tactical Execution: Can zoom out to enterprise strategy and zoom in to operational detail seamlessly. Advanced Analytical Thinking: Expert in structured problem-solving, KPI design, and business case development. Executive Communication: Exceptional ability to synthesize complexity into clear, compelling executive narratives. Influence Without Authority: Trusted partner to senior leaders across functions. Works collaboratively to achieve desired outcomes. Program & Operating Rigor: Brings structure, discipline, and momentum to ambiguous initiatives. Judgment & Discretion: Trusted with highly sensitive leadership and company matters. Bias for Action: Not just an advisor, personally accountable for results. Thinker and doer with strong intellectual horsepower Comfortable with ambiguity, pace, and pressure Confident but humble; challenges ideas with data and respect Strong communicator with executive level polish Highly organized, detail-oriented, and outcomes-focused Energized by building, scaling, and transforming businesses Take personal ownership for success #LI-SC1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the TeamOur Enterprise Account Executive (New Logo) team partners with our potential customers that have 5,000 - 10,000 employees. They are responsible for managing the full deal cycles from generating opportunities to closing prospective customers. We are product experts and ambassadors for Outreach. We enjoy learning new sales trends & methodologies, going to industry events, subscribing to blogs/podcasts, reading books, and researching case studies so we can grow together. We work closely together to champion our customers, share success stories, celebrate our wins, and share goals. The RoleThe primary purpose of a Senior Account Executive at Outreach is to manage complex, full-life cycle sales strategy for new accounts. You are responsible for leading the entire sales cycle including researching, prospecting, advising, negotiating contracts, and closing deals. You are accountable for developing account plans, using the MEDDPICC sales methodology to lead to successful building of new business to achieve your territory goals. You are able to identify and deeply understand a prospect's needs, pains, and desired business outcomes to build an effective business case that demonstrates ROI and value proposition of the Outreach platform. You will partner with other members of the go-to-market team, such as Solution Consultants, to successfully navigate proof of concept demos to prospective clients. Your primary points of contact at prospective new customers are above the line contacts (CRO, COO, CEO, CFO, and CISO). Key performance indicators include quota attainment, pipeline generation and coverage, and forecast quality and accuracy. Location: Open to remote within the US.Your Daily Adventures Identify, research, and qualify potential new customers in your assigned territory. Build effective pipeline coverage to achieve your sales targets and goals. Forecast deals appropriately and accurately using Outreach's forecast methodology. Develop and deliver on account plans, using MEDDPICC Sales Methodology, to strategically increase new revenue for Outreach. Conduct effective discovery calls to identify and unlock business challenges that Outreach solves. Demonstrate how the Outreach platform provides a tailored solution to a prospect's key outcomes they are trying to achieve. Partner effectively with internal resources to drive and close business, effectively navigating team members across go-to-market, as well as finance and leadership. Negotiate contracts with cross-functional teams including C-suite, finance, procurement, and technical teams. Understand prospect's needs to develop accurate scoping and success criteria to position a successful implementation. Provide smooth account transition once landed to professional services and account management teams for future adoption and expansion opportunities. Operate with high integrity while adhering to internal processes and sales methodologies. Perform other duties as assigned. Our Vision of You At least eight years of sales lifecycle management experience, preferably in a SaaS environment Proven experience in selling disruptive, complex solutions into medium to large organizations Proven experience in selling into accounts through a top down executive motion Ability to manage and navigate long sales cycles (12 months) with contract values up to $200k - $500k Ability to build and cultivate strong, trusting relationships and partnerships, both internally and externally Knowledge of the MEDDPICC Sales Methodology and experience applying and using this framework for successful sales Strong pipeline management skills Strong negotiation skills Effective communication skills, both written and verbal, with the ability to tailor messaging appropriately for the audience Executive presence and interpersonal skills Strong business and financial acumen to be able to showcase metrics and potential ROI Team player with a high sense of drive and initiative to keep opportunities moving forward to create a winning culture #LIRemote#LI-LT1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the Team The Solutions Consulting team is an integral part of Outreach's Go-To-Market function. We focus on driving measurable business impact for prospects and customers by being both domain experts and trusted advisors. We partner deeply across Sales, Product, Customer Success, Professional Services, and Marketing to architect solutions that help revenue teams unlock the full potential of Outreach. As a Lead Solutions Consultant, you'll play a pivotal role in advancing the sophistication and effectiveness of our enterprise sales motions. You'lloperate as both a top-performing individual contributor and a multiplier for others, shaping how Outreach wins in the most complex customer environments. The Role Working in a fast-growth environment means no two days are the same. As a senior member of the SC organization, you will lead complex enterprise pursuits, elevate team capability, and drive cross-functional excellence. Location: Remote within the US - Hybrid in SeattleYour Daily Adventures Will Include Acting as a strategic advisor to executive stakeholders (CROs, COOs, CTOs, VPs of RevOps, etc.), influencing vision and technical direction for enterprise customers. Owning the technical strategy for high-value, multi-threaded deals, driving discovery, solution design, and value articulation aligned to customer initiatives. Leading engaging, outcome-based demonstrations and Proof of Value (POV) engagements that connect Outreach's capabilities to business outcomes. Partnering with AEs to craft win strategies using MEDDPICC, Demo2Win, and value-selling frameworks. Translating complex business processes into scalable, ROI-driven solutions and clearly articulating “the art of the possible” through Outreach's platform and AI agents (Amplify, Kaia, Research Agent). Building credibility as a subject matter expert in revenue execution, pipeline management, and AI innovation. Acting as a mentor and deal coach to Solutions Consultants, providing feedback and guidance on demo execution, discovery, and strategic selling. Collaborating with Product, Engineering, and Enablement to influence roadmap priorities and build differentiated enterprise narratives. Creating and maintaining scalable demo and POV assets, vertical playbooks, and industry-specific solution stories. Representing Outreach as a thought leader through webinars, customer roundtables, and industry events. Our Vision of You Experience: 7+ years of pre-sales or solution consulting experience, with 3+ years in SaaS enterprise environments focused on CRM, sales execution, or revenue orchestration technologies. Enterprise Mastery: Proven success leading multi-stakeholder sales cycles, designing integrations such as: Salesforce, Seismic, ZoomInfo, Snowflake, etc., and influencing C-suite alignment. Strategic Problem Solving: Ability to diagnose complex customer environments and translate them into clear, measurable solutions. Exceptional Communication: Comfortable facilitating executive conversations, leading whiteboard sessions, and delivering compelling demos tailored to diverse personas. Technical & AI Acumen: Deep understanding of data architecture, workflow automation, and AI-driven sales processes; familiarity with Outreach AI Agents (Amplify, Kaia, Research Agent) preferred. Leadership Without Title: You mentor others, provide constructive deal coaching, and serve as an informal leader who elevates team standards. Enablement Contribution: Experience creating internal assets, playbooks, or demo stories that others adopt and scale across the org. Continuous Learning: Actively seek new methods, tools, and frameworks that drive better outcomes for customers and peers. Training & Certifications: Demonstrated proficiency in Demo2Win, MEDDPICC, value-based selling, ROI analysis, and agentic AI frameworks. Salesforce certifications are a plus. How Success is Measured Consistently achieves or exceeds influenced ARR targets for Enterprise segment. Drives measurable improvements in POV win rate, demo quality, and sales cycle velocity. Demonstrates impact through internal mentorship, enablement contributions, and executive-level customer advocacy. Recognized internally as a go-to expert for strategic pursuits and enterprise solution storytelling. $164,000 - $207,000 a year The annual on target earnings (OTE) range for this role is $164,000-$207,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. #LI-AM1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the Team Are you a problem solver who likes focusing on contracts and improving processes in a fast-growing company? Outreach's Legal team is hiring! We're a growing team that supports the entire organization from Sales and Marketing to HR, Finance, Product, Engineering and everything in between. The Role As Corporate Counsel you'll play a key role in our contract process, from negotiating with customers to ensuring documents are drafted and executed in compliance with company standards, as well as supporting our business's purchasing needs with our vendor agreements. Location: We're looking to hire someone on the west coast (PT or MT time zone).Your Daily Adventures Will Include Negotiate, draft, and review commercial agreements, primarily customer SaaS agreements, non-disclosure agreements, data processing agreements, professional services agreements, marketing and event sponsorship agreements, and vendor purchase agreements Gather internal feedback from other reviewers in the customer and vendor contracting process - work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs Review and implement ways to increase efficiency in contract workflow process Enforce organizational contract policies and procedures Assist in the evaluation and updating of company document templates Provide strategic and practical legal advice to internal stakeholders, and other departments as needed Partner with other cross-functional teams to address compliance, governance, and risk focus areas Complete other projects as requested Our Vision Of You 3-5 years of relevant legal experience, preferably with 1-2 years in-house Experience negotiating with customers and working directly with sales teams, preferably in the SaaS industry Experience negotiating with vendors and other suppliers Ability to spot issues and recommend practical business focused solutions Understand how to balance competing priorities Comfortable in a high growth dynamic, evolving environment High level of attention to detail with excellent organizational skills and dedication to accuracy Excellent interpersonal and communication skills, demonstrating perseverance, humor, and dedication while displaying a strong backbone when needed J.D. or equivalent degree from accredited law school Active member of the bar in at least one state in the United States Proficiency with MS Office suite including advanced Word skills Interest or experience in privacy, artificial intelligence (AI), and other emerging SaaS product topics is a plus #LI-SC1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** The Role Outreach is seeking an execution-focused Product Counsel to provide legal support across our AI/ML product initiatives and related commercial motions. This individual contributor role reports to the Director of Legal and operates with high cross-functional influence, regularly engaging with key stakeholders across the company. The Product and Commercial Counsel will serve as the legal partner to Product and Engineering, enabling responsible innovation while ensuring compliance with global regulations. Additionally, this role will provide key support to related Go-to-Market motions. The role balances strategic foresight with hands-on execution-delivering clear, actionable guidance aligned to product release cycles and business velocity. Location: We're open to hiring remote within the US. Your Daily Adventures Will Include Provide practical, business-minded legal advice across product development, privacy/data protection, compliance, marketing, and intellectual property matters. Guide teams through the AI/ML product lifecycle, including model development, deployment, integrations, and go-to-market considerations. Maintain literacy in modern data and AI systems: how data is collected, transformed, stored, and how models are served-and translate this knowledge into privacy, security, and contractual requirements. Stay ahead of emerging global regulations (e.g., GDPR, CCPA, EU AI Act, data portability regimes) and advise stakeholders on their impact to Outreach's roadmap. Ensure product features and user experiences comply with privacy, data protection, IP, and other applicable laws. Support cross-functional alignment among Legal, Product, Engineering, Privacy, Security, and Go-to-Market to balance innovation with regulatory responsibility. Represent Legal in key stakeholder forums, advocating for innovation, compliance, and customer trust. Draft, negotiate, and advise on customer and product integration agreements, including licensing, data usage, and AI model-related terms. Provide expert guidance on data rights, privacy, and security in commercial contracts. Contribute to playbooks, fallback positions, and training materials that streamline and scale deal velocity. Partner with Sales, Product, Privacy, and GRC teams to develop deal strategies and resolve issues efficiently. Build scalable legal frameworks that enable business teams to move quickly while managing risk. Translate legal and business strategy into actionable plans and measurable outcomes. Set goals, drive execution, and deliver results both independently and collaboratively within the Legal team and across Outreach. Deliver clear, timely guidance that aligns with product timelines and balances risk with speed. Communicate effectively with engineers, product managers, and business stakeholders-translating legal and technical complexity into clear, actionable recommendations. Our Vision Of You J.D. from an accredited law school and admission to practice in relevant jurisdiction. 5+ years of legal experience, including significant exposure to product counseling and commercial transactions in a technology or SaaS environment. Understanding of AI-related legal and ethical issues, including model training, data governance, and emerging global regulations. Proven ability to drive business-oriented results in a fast-paced, cross-functional environment. Nice to Have's In-house experience at an AI or machine learning-focused technology company. Demonstrate strong experience with technical concepts involved in model training, API integrations, and developer terms. Experience in structuring and supporting complex technology transactions. Experience and qualifications regarding global privacy and AI regulations, including GDPR, CCPA, EU AI Act, and similar standards. #LI-SC1#LI-Remote Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the Team * The Technical Consulting Practice is made up of leading experts on Outreach, CRM, and sales technologies who bring innovation to implementation each and every day. As a vital part of our onboarding and optimization processes, the technical consulting team ensures our customers utilize Outreach to the fullest technical potential while adhering to best practices. About the Role * As a Sr. Technical Consultant you will play an important roleworking as a technical subject matter expert in a wide variety of SaaS technologies within the Professional Services line of business. Working in a fast-paced environment, you will work closely with internal and external consultants and technology experts to implement, upgrade, and configure various solutions in our sales engagement platform. The success of this role will be measured by the overall business impact, client adoption of technology best practices, and quality of platform setup conducted by the consultant. Location: Fully remote - CST/ EST preferred Your Daily Adventures Will Include * Manage and execute on implementations & projects for customers * Perform detailed discovery with customers around their CRM usage and translate that to Outreach integration functionality * Be a subject matter expert on a multitude of Outreach technologies, acting as a trusted advisor to internal and external stakeholders * Partner with Program & Project Managers, Professional Services Consultants, Trainers, and customer stakeholders to successfully drive projects to completion * Distill information from a variety of sources to inform complex configuration setup * Explore all relevant client processes to build successful integrations * Collaborate with client technical experts to establish a thorough configuration testing plan Our Vision of You * Technical Aptitude - You have a history of mastering new technologies and technical skills quickly and efficiently. You also have a demonstrated ability to enact creative technical testing and troubleshooting processes * Consultant & Trusted Advisor - You have the ability to discover the "how" and "why" of proposed solutions to determine feasibility and suggest alternatives * Strategic Problem Solver - You have a history of collaborating with teammates and enterprise level customers to solve difficult problems. You have a willingness to theorize about complex integration solutions while also being able to jump in and get things done * Exceptional Communication Skills - You have Experience in successfully collaborating with client contacts at all levels of the organization chart and translating complex technical topics into language that can be understood by non-technical stakeholders Preferred Qualifications * Ability to speak with expert knowledge about a broad spectrum of technical topics including APIs, CRM Integration, security, privacy, and integrations * Familiarity with front-end and back-end development technologies * Admin certification with a CRM, such as Salesforce or Dynamics, or another SaaS platform * Track record of leading with optimism to help others persevere in difficult situations * Expertise in working with a Sales Engagement Platform * History of working with internal Product or Engineering teams to improve product features and capabilities $115,000 - $135,000 a year The base salary range for this role is $115,000-$135,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. #LI-LT1 #LIRemote We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Counseling and Wellness Center (CWC) at the University of Florida (UF) is seeking a Communications Student Assistant to assist with Outreach and Communication activities within the Counseling & Wellness Center. RESPONSIBILITIES INCLUDE: Assist with CWC's Digital Outreach and Communication services with duties including, but not limited to: Managing the CWC's outreach event calendar Setting up registration for outreach events using Zoom & Qualtrics Assisting with the development of the CWC's external newsletter Creating graphics for CWC's social media using Canva as needed Developing bi-weekly CWC announcements for internal meetings Developing and maintaining a database of central UF stakeholders (e.g. academic departments, student organizations, etc.) for distribution of CWC outreach communications Utilizing the CWC's various communication channels to distribute information to UF stakeholders, local news outlets, etc. Aiding in the development of mental-health related resources/information for university students. Performing clerical duties including data entry, copying, faxing, receiving/distributing mail and other materials, running errands, keeping office area clean, maintaining calendars, responding to inquiries from staff, etc. Attending weekly check-ins with the outreach communications manager about ongoing projects Other similar duties as directed by supervisor. Expected Salary: $14/hour Minimum Requirements: Federal Work Study Award (Please check in with UF Financial Aid to determine eligibility) Able to work a minimum of 10 hours per week Not concurrently employed anywhere else on the UF campus using Federal Work Study Remote Work; requires access to personal computer and internet Anticipated graduation date of Spring 2027 or later Preferred Qualifications: PREFERRED QUALIFICATIONS: Proficient with Microsoft Word, Excel, & Qualtrics Educational background in marketing, communications, art, or public health Excellent communication and organizational skills Excellent attention to detail Ability to perform physical tasks, such as carrying or moving CWC outreach and communication materials if needed Positive & professional attitude Able to be reliable, and have good follow-through Special Instructions to Applicants: PLEASE APPLY ONLINE AND ATTACH: Resume with anticipated graduation date and Cover Letter expressing interest in this position. * Students seeking FWS employment should print/screenshot a copy of their Financial Aid Award Page, which contains the Federal Work Study award as proof of FWS eligibility. To locate your Financial Aid Award Page, go to *************************************** Health Assessment Required: No

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** The Role Operating as a core member of the Office of the CEO, this individual will lead the company's most critical, cross-functional initiatives from concept through execution, working directly with the Chief Executive Officer , Chief Business Officer and executive leadership team. The Director of Strategic Programs is a highly analytical, execution-oriented leader responsible for turning enterprise strategy into measurable business outcomes. This role is designed for a former management consultant with preferred operating experience in technology companies who thrives at the intersection of strategy and execution. Someone who can ideate at the executive level, build a plan, orchestrate work streams across departments, and then personally drive it to completion. This is a hands-on role for a strategic operator who is equally comfortable in models, board materials, working sessions, and execution trenches. Location: We're looking to hire in Seattle or the Bay Area. Your Daily Adventures Will Include Lead CEO-sponsored, enterprise-wide strategic initiatives from problem definition through delivery and measurable impact. Translate strategic priorities into structured programs with clear business cases, operating plans, milestones, owners, and KPIs. Move fluidly between high-level strategy and day-to-day execution to ensure results, not just recommendations. Partner effectively and closely with C-Suite level leaders to understand their current state of business and how potentially new directives may affect their current operations - eventually, be able to speak on their behalf with the CEO & CBO when new ideas or initiatives are brought to the table so that the first discussion is fruitful Lead rigorous quantitative and qualitative analysis on complex business problems (brand awareness, growth, churn, AI adoption, GTM efficiency, operating leverage, etc.). Build financial, operational, and scenario models to support executive decision-making. Develop hypothesis-driven insights, pressure-test assumptions, and turn data into clear executive recommendations. Drive execution across Sales, Marketing, Product, Engineering, Finance, People, and Customer Success. Influence senior leaders without direct authority through structured problem-solving, clarity, trust, and credibility. Identify risks, dependencies, and resource constraints early and actively remove roadblocks. Be able to push new ideas that may not be popular by identifying how it could work for each C-Suite Leader (coming to the table with a solution versus a directive only) Act as a strategic extension of the Chief Executive Officer. Collaborate in developing executive-level and board-ready materials including strategy narratives, program updates, operating reviews, KPI dashboards, and decision frameworks. Support the Office of the CEO with strategic planning cycles, operating cadence reviews, transformation milestones, and executive offsites. Give feedback to CEO on why ideas may or may not be worth pursuing by providing solid data and evidence, inclusive of considering financial and operational restrictions Establish disciplined operating rhythms, governance structures, and escalation paths for critical, cross-functional initiatives. Track results against commitments with transparency and urgency. Lead stakeholder communication and change management to ensure organizational alignment and adoption. Our Vision Of You Bachelor's degree required; MBA or advanced business degree strongly preferred. 12+ years Top-tier or boutique management consulting focused on technology, SaaS, AI, or digital transformation and/or Strategic operations, corporate strategy, Office of the CEO or Chief of Staff roles within a scaling technology company. Proven track record of leading complex, cross-functional initiatives from strategy through execution. History of successful relationships with visionary start up CEOs Direct experience working with C-suite leaders and presenting to executive and board audiences. Experience in startup companies who are high-growth, fast-changing environments where priorities shift and ambiguity is constant. Strategic & Tactical Execution: Can zoom out to enterprise strategy and zoom in to operational detail seamlessly. Advanced Analytical Thinking: Expert in structured problem-solving, KPI design, and business case development. Executive Communication: Exceptional ability to synthesize complexity into clear, compelling executive narratives. Influence Without Authority: Trusted partner to senior leaders across functions. Works collaboratively to achieve desired outcomes. Program & Operating Rigor: Brings structure, discipline, and momentum to ambiguous initiatives. Judgment & Discretion: Trusted with highly sensitive leadership and company matters. Bias for Action: Not just an advisor, personally accountable for results. Thinker and doer with strong intellectual horsepower. Comfortable with ambiguity, pace, and pressure. Confident but humble; challenges ideas with data and respect. Highly organized, detail-oriented, and outcomes-focused. Energized by building, scaling, and transforming businesses. #LI-SC1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

About the Team The DevTooling team is an internal-facing platform team dedicated to enabling the entire engineering organization to do better, faster, and safer software engineering, through the development of tooling, services, processes, documentation, or whatever else is helpful. This wide and intentionally vague charter encompasses a slew of evolving topics. We try to proactively get ahead and build the tooling, systems and training needed for all our engineering teams to be successful. Primary areas of coverage: ▪Development environment tooling ▪Service development framework and libraries for CI/CD (continuous integration/continuous deployment) ▪Dev machine setup/configuration/automation ▪Defining and tracking operational excellence standards ▪GraphQL and Federated architecture knowledge is beneficial The charter is wide, the opportunities for organizational impact are boundless, and we have your back to try new things and see if they stick and do, in fact, make everyone more efficient. The Role We are looking for a highly skilled and experienced Software Engineer to contribute as part of this backend team, help offer a great service and experience to their fellow colleagues in the other feature engineering teams. Here you are expected to have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams. With the wide charter, you may find yourself spending a morning building a logging library, and the afternoon helping a team design an efficient way to run integration tests in a production-like environment. We spend our time alternating between helping our engineering customers with immediate issues and developing features with long-term impact - a great environment if you like quick wins mixed in with larger investments. The wide charter also means there are myriad opportunities to expand your knowledge and skills, both on the technical front and in product design. If wide leeway to improve developer productivity and production reliability sounds exciting to you, come talk to us! Your Daily Adventures Will Include Directly contributing to the vision, strategy and roadmap for the DevTooling Driving excellence by providing quality code, performance, maintainability Identifying common themes in upcoming projects and building common frameworks to help teams build them faster Working with engineering teams to find out where we need to invest in more tooling Triaging feedback and bugs from users Engaging with the open-source community Building reliable core service libraries so feature teams can focus on business logic Our Vision Of You Experience working on CI/CD systems Experience maintaining shared libraries, especially open-source libraries Experience with container-based workflows and services, preferably in Kubernetes Experience building production monitoring to track service and website health Working knowledge of GOlang or interest in ramping up quickly Not afraid of using bash scripting extensively Some level of familiarity with Typescript, Python, and Ruby (used elsewhere in the company) You embody our core values: we are trusted advisors, we win as one team and we take ownership

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** The Role At Outreach, our customers are our best advocates and most important asset. Do you love getting to know customers, what matters to them, and creating impactful programs that amplify their voice? We're looking for a dynamic Senior Manager, Customer Advocacy to join our corporate marketing team and drive advocacy throughout our customer base. This is a high-impact, highly cross-functional role where you'll blend creative storytelling, relationship building, and strategic program design to drive measurable business outcomes. In this role, you will be responsible for day-to-day management and growth of our customer advocacy program. Partnering with sales, marketing, customer success, and product teams, you will identify, curate, and amplify impactful customer experiences that elevate both our customers and our brand. Location: Remote, United States with preference of candidates in Pacific Time zone Your Daily Adventures will include: Owning and managing key elements of the reference program in partnership with senior leadership, orchestrating collaborative efforts across departments to ensure seamless customer engagement and advocacy. Working with the Customer Advocacy team to innovate on and manage an enticing advocacy program that captivates our customers, offering creative incentives and recognition badges for their active participation and contributions. Harnessing the power of our customer network to fulfill diverse advocacy needs, from securing speaking opportunities to curating compelling case studies and driving positive reviews on key platforms such as G2, TrustRadius, and Capterra. Cultivating a vibrant community of advocates, fostering meaningful connections and inspiring them to share their experiences authentically, amplifying our brand's impact and influence. Collaborating closely with cross-functional teams to align advocacy efforts with broader business objectives, driving measurable impact and delivering exceptional results. Empowering our customers to become true champions of our brand, providing them with the tools, support, and recognition they need to thrive in their advocacy roles and drive lasting impact. Driving forward-thinking initiatives that push the boundaries of traditional advocacy, exploring new avenues and strategies to elevate customer voices and enhance their journey with our company. Our Vision of You As you step into this role, you bring with you a sense of enthusiasm and purpose, ready to make a meaningful impact on our organization and the customers we serve. You're eager to immerse yourself in our dynamic environment, where creativity and collaboration are not just encouraged but celebrated as essential drivers of innovation. With 5-7 years of experience, you bring a proven track record of connecting with individuals and fostering meaningful relationships, underpinned by your exceptional communication skills Passion for customer experience, and you thrive on the satisfaction of building rapport with our customers and internal stakeholders. Demonstrated ability to design, launch, and scale advocacy or influencer programs that drive measurable business outcomes Experience working with executive leadership and senior stakeholders to create impactful, high-trust experiences Direct involvement with customer advisory boards and NPS programs is a plus Proven ability to mentor, develop, and empower junior teammates, driving measurable improvements in performance and readiness for higher responsibilities A team player, cross-functional influencer, and internal champion of our customers use of AI and tech to streamline and automate typical processes Experience leveraging AI and cutting-edge technologies to streamline, automate, and optimize customer advocacy processes for increased efficiency and impact #LI-AM1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the Team Our Commercial Client Account Executive team customers manage the renewal, expansion, and cross-sell attachment of current Outreach customers (20 - 1,000 employees in a company). We are product experts and ambassadors for Outreach. We build deep knowledge and understanding of our customers' goals and pain points to enable them to have the insights to Create & Close pipeline through the Outreach Sales Execution Platform. We enjoy learning new sales trends & methodologies, going to industry events, subscribing to blogs/podcasts, reading books, and researching case studies so we can grow together. We work closely together to champion our customers, share success stories, celebrate our wins, and share goals. Location: Remote - US Overview of The Role The primary purpose of the Client Account Executive role at Outreach is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. You will develop, implement, and manage success plans and lead executive business reviews for your customers. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect our Customer Account Executives to act as trusted advisors to the Revenue Office for their customers. Your Daily Adventures will include * Manage the renewal, expansion, and cross-sell attachment of current Outreach customers. * Build effective partnerships with your customers to realize value, adoption, and business process optimization of the Outreach platform. * Demonstrate strong business and financial acumen to advise and guide your customers to achieve their desired business outcomes and return on investment. * Have a deep understanding of sales operations, sales team strategies, methodologies and KPI's * Develop and build account strategy plans using multiple data points from various sources to drive adoption, utilization, and customer sentiment. * Manage and close renewals at a high rate to protect revenue retention. * Develop plans to mitigate churn or contraction, when surfaced. * Discover, nurture, and close expansion opportunities within your customers. * Forecast renewals and expansion pipeline with high level of accuracy using Outreach's forecast methodology. * Provide impeccable customer service in all interactions. * Act as a single point of contact/the face of Outreach for your customers. Assist them when navigating product training, strategic guidance, best practices in the platform, and selling expertise. * Perform other duties as assigned. Basic Qualifications * At least two years of either account management, customer success, or sales lifecycle management experience, preferably in a SaaS environment * Proven experience demonstrating value realization in a product, platform, or service * Proven experience influencing product or platform adoption and utilization at customers * Effective project management skills * Ability to influence decisions without direct authority * Strong financial acumen to be able to showcase metrics and potential ROI * Ability to manage and navigate complex renewals and expansions sales cycles * Ability to build and cultivate strong, trusting relationships and partnerships, both internally and externally * Knowledge of various sales methodologies to apply them to customer usage of the Outreach platform * Strong negotiation skills * Effective communication skills, both written and verbal, with the ability to tailor messaging appropriately for the audience * Executive presence and strong interpersonal skills * Team player with a high sense of drive and initiative to keep opportunities moving forward $90,000 - $165,000 a year Compensation for this role is a mix of a base salary and a variable component. The total compensation will range between $90,000 - $165,000. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the book of business being managed, candidate's skills, and qualification. We have a location-based compensation structure; there may be a different range for candidates in other locations. #LIRemote #LI-LT1 Why You'll Love It Here * Flexible time off * 401k to help you save for the future * Generous medical, dental, and vision coverage for full-time employees and their dependents * A parental leave program that includes options for a paid night nurse, and a gradual return to work * Infertility/ assisted reproductive services benefit * Employee referral bonuses to encourage the addition of great new people to the team * Snacks and beverages in the Office, along with fun events to celebrate * Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the Team Our mission at the Dialog Understanding and Generation team is to build the most advanced AI assistants in the sales engagement domain, empowering customers to optimize their interactions with prospects. Our team is at the forefront of AI innovation, driving current and future AI initiatives through a blend of machine learning and cloud service development. We are a team of applied data scientists who thrive on tackling both scientific and engineering challenges. You'll work closely with top-tier engineers and product managers in a collaborative and high-impact environment, gain hands-on experience with the latest machine learning and cloud services technologies that keep you at the cutting edge of the field. You'll have the opportunity to leverage your creativity and expertise to overcome tough challenges that require innovative solutions. Your Daily Adventures Will Include: Working with voice streams and real-time transcriptions of voice streams to extract intelligence and actionable insights Analyzing the relevance of extracted intelligence, performance of the extraction algorithms, and evaluating the performance of third party voice processing APIs Finding ways to engineer high availability into a system that has lots of moving parts, not all of which are directly under your control Working with stakeholders to make sure our customers have the tools they need to be successful on our platform Finding quick ways to prototype and test possible solutions to large problems Looking up and down the stack for the best return on investment for any given pain point Working on one of the most visible parts of Outreach's product - to both our customers and the rest of our organization Our Vision Of You: 10+ years of experience shipping production quality code in Java, Go or C++, along with strong software engineering skills 4 years of Management experience A strong background in statistics and passion for data are essential for success in this role Experience programming in Python, Java or Go or C++, along with strong software engineering skills Experience with cloud-based service applications Experience with data and model pipelines Familiar with continuous-deployment projects Willing to go above and beyond to help other team members Ability to prioritize details along a path of iterative delivery Ability to quickly ramp up new technologies and start contributing #LI-JM1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** The Role We are seeking a Senior Web Strategist to lead the planning, execution, and optimization of our owned digital properties. This role blends strategic thinking with hands-on project management to ensure website initiatives are well-planned, efficiently executed, and aligned with business objectives. The ideal candidate will have strong experience managing cross-functional teams, coordinating web projects from concept to launch, and continuously improving performance through data-driven decisions. Location: Remote, United States Your Daily Adventures Will Include Strategic Planning Develop and maintain a comprehensive web strategy roadmap aligned with company goals and marketing initiatives. Define project scopes, timelines, milestones, and success metrics for all website initiatives. Partner with stakeholders to translate business objectives into actionable website strategies. Partner with technical lead of the website to prioritize back-end updates and technical debt projects Project Management Serve as project lead for website redesigns, migrations, page builds and new feature implementations. Create and manage detailed project plans, schedules, and task assignments using tools like Asana, Trello, or Jira. Coordinate cross-functional teams (design, development, content, marketing stakeholders) to ensure projects are delivered on time and within scope. Monitor project progress, identify risks or blockers, and proactively develop solutions. Manage vendor relationships, contracts, and deliverables for external agencies or freelancers. Conduct post-project reviews to assess performance and identify areas for improvement. Performance & Optimization Track and analyze key website performance metrics (traffic, engagement, conversions) to inform decision-making. Lead A/B testing program and UX assessments to improve user experience and site performance. Design and execute Conversion Rate Optimization initiatives with clear hypotheses and measurable outcomes. Maintain documentation of processes, workflows, and strategic initiatives for transparency and continuity. Collaboration & Communication Act as the primary point of contact between marketing stakeholders and design teams for web initiatives. Communicate project updates, risks, and results clearly to both technical and non-technical stakeholders. Facilitate alignment between creative and technical contributors to ensure cohesive digital experiences. Our Vision of You 7+ years of experience in web strategy, digital project management, or website operations. Proven success managing website projects from conception to completion. Strong understanding of UX principles, SEO best practices, and content management systems (e.g., Webflow, Drupal, Wordpress). Proficient in project management tools (e.g., Asana, Jira, Trello) and analytics platforms (e.g., GA4, Amplitude). Excellent organizational, communication, and leadership skills. Ability to balance multiple projects in a fast-paced environment and deliver measurable results. Preferred Skills Experience with Agile or Scrum methodologies. Familiarity with front-end technologies (HTML, CSS, basic JavaScript). Understanding of accessibility standards and web compliance (WCAG, GDPR). Background in digital marketing, digital analytics, UX, CRO, and/or content strategy. #LI-AM1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** The Role Join a small, high-impact engineering team building the core Identity and Access Management platform that powers authentication, authorization, and security across our entire product surface. We design and operate the services behind login, service to service authentication, account protection, token management, SCIM provisioning, team management, OAuth integrations, and more. Our work sits on the critical path for every customer interaction, and we obsess over reliability, correctness, performance, and user trust. In this role, you'll take end-to-end ownership of complex distributed systems, from design through production operation. You'll collaborate daily with engineers, Product, and Security to ship secure, scalable, resilient capabilities that enable customers to manage access safely and flexibly. You'll dive deep into hard technical problems, rapidly learn new domains, and raise the engineering bar through curiosity and strong technical judgment. We're looking for someone who thrives in high-ownership environments, delivers results, and brings energy and craftsmanship to core platform engineering. If you love solving fundamental identity and security challenges at scale, you'll feel right at home.Our Vision of You: 5+ years of professional software development experience. Deep technical foundation and strong problem-solving skills including the ability to create software that's reliable, scalable, and extensible. Proven ability to learn fast, go deep, and take full ownership of complex systems. Results-oriented mindset with a bias toward shipping, iteration, and measurable impact. Humility, teamwork, and a drive for excellence. Experience building backend or platform services in a production environment. Familiar with continuous integration environments. Strong communication skills-clear thinking at both technical and functional levels.You embody our core values: We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other's back no matter what, we're one with our customers, and we find strength in diversity and inclusion Your Daily Adventures: Design, build, and operate services that power authentication, authorization, token management, and account security. Own critical IAM functionality end-to-end-from architecture and coding to rollout, observability, and long-term reliability. Partner with Product and Security to translate requirements into simple, robust technical solutions. Improve service performance, scalability, and resilience across distributed systems. Drive engineering excellence through thoughtful designs, clean implementations, and high-quality operational practices. Mentor teammates, influence cross-company architecture, and contribute to a culture of curiosity, learning, and craftsmanship. Bonus if you have: Authentication, authorization, IAM protocols (OAuth, OIDC, SCIM), or account security. Service protection, throttling, anti-abuse systems, or large-scale distributed systems. Core platform engineering, systems design, or reliability-critical services. Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About Us Outreach is redefining the future of revenue with the industry's leading AI Revenue Workflow Platform. We are a leader in the Revenue Orchestration category - unifying prospecting, deal execution, forecasting, and renewals into a single, intelligent system of action. Our platform is powered by AI Agents that remove the busywork, surface the right insights at the right time, and enable revenue teams to focus on what matters most: building meaningful relationships and winning more. At the heart of Outreach is a scalable, enterprise-grade platform - one that integrates deeply with the systems companies already rely on, enforces trust and governance, and delivers reliability at global scale. As we continue to expand our leadership position, we're seeking a Head of Product for AI & Platform - a visionary leader who will shape the next chapter of our AI innovation while strengthening the foundation that makes Outreach the trusted platform for revenue organizations. About the Role As Head of Product for AI & Platform, you'll own the end-to-end strategy for how Outreach powers the AI Revenue Workflow Platform. You'll define the vision, scale the platform, and turn cutting-edge AI into intuitive, high-impact product experiences for enterprise customers. This role is for a strategic product leader who can set a bold vision and direction, act with urgency, and build market-defining AI capabilities while guiding a world-class team. Location: We're looking to hire this position in Seattle (hybrid) or remote in the Bay Area. We're open to remote within the US for the right person. Your Focus * Drive differentiation through agentic AI - creating intelligent, autonomous agents that transform how revenue teams work * Scale our enterprise-grade platform for performance, extensibility, integrations, and compliance. * Ensure products deliver measurable ROI for customers. * Build and mentor a high-performing product team across AI and platform. * Partner with GTM leadership (Sales, Marketing, CS) to build messaging, define packaging, enable the field, and accelerate adoption. Your Daily Adventures Will Include * Own the vision and roadmap for AI and platform infrastructure. * Translate business needs and market trends into clear product priorities. * Deliver AI capabilities that make revenue teams smarter and more productive. * Represent Outreach externally as a thought leader with customers, analysts, and media. * Partner with engineering to design scalable APIs, developer tools, and architectures for real-time, secure AI applications. * Ensure extensibility to support new use cases, integrations, and enterprise customizations. * Define requirements for internal tools (fine-tuning, analytics, AI feedback loops) to accelerate innovation. * Drive the full product lifecycle - from discovery and specs through launch and iteration. * Collaborate closely with Engineering, Design, AI/ML, and Customer Success to bring ideas to market. * Work with Sales and Marketing to craft messaging, demos, and collateral that showcase our AI differentiation. * Build and scale a product team focused on AI and platform. * Mentor PMs and foster a culture of experimentation, customer obsession, and rapid learning. * Define and track KPIs that tie progress to customer and business outcomes. Our Vision Of You * 10+ years of product management experience in B2B SaaS, with at least 3+ years in leadership roles. * Proven track record of taking AI/ML driven products from vision to market adoption. * Deep understanding of Generative AI, LLMs, Conversational AI, NLP, data pipelines and their practical applications in SaaS products. * Experience building or scaling AI products for GTM teams (sales, marketing, revenue operations) * Experience building and scaling platform products - cloud-native, API-first, extensible architectures. * Demonstrated success working with enterprise customers and navigating complex requirements. * Excellent communication and storytelling skills - able to inspire teams, influence executives and cross-functional leaders, engage customers. * Experience working in high-growth, fast-paced environments; startup leadership experience preferred. * Comfortable navigating ambiguity, balancing competing priorities, and making high-impact decisions quickly #LI-SC1 Why You'll Love It Here * Flexible time off * 401k to help you save for the future * Generous medical, dental, and vision coverage for full-time employees and their dependents * A parental leave program that includes options for a paid night nurse, and a gradual return to work * Infertility/ assisted reproductive services benefit * Employee referral bonuses to encourage the addition of great new people to the team * Snacks and beverages in the Office, along with fun events to celebrate * Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** The Role Operating as a core member of the Office of the CEO, this individual will lead the company's most critical, cross-functional initiatives from concept through execution, working directly with the Chief Executive Officer , Chief Business Officer and executive leadership team. The Director of Strategic Programs is a highly analytical, execution-oriented leader responsible for turning enterprise strategy into measurable business outcomes. This role is designed for a former management consultant with preferred operating experience in technology companies who thrives at the intersection of strategy and execution. Someone who can ideate at the executive level, build a plan, orchestrate work streams across departments, and then personally drive it to completion. This is a hands-on role for a strategic operator who is equally comfortable in models, board materials, working sessions, and execution trenches. Location: We're looking to hire in Seattle or the Bay Area. Your Daily Adventures Will Include * Lead CEO-sponsored, enterprise-wide strategic initiatives from problem definition through delivery and measurable impact. * Translate strategic priorities into structured programs with clear business cases, operating plans, milestones, owners, and KPIs. * Move fluidly between high-level strategy and day-to-day execution to ensure results, not just recommendations. * Partner effectively and closely with C-Suite level leaders to understand their current state of business and how potentially new directives may affect their current operations - eventually, be able to speak on their behalf with the CEO & CBO when new ideas or initiatives are brought to the table so that the first discussion is fruitful * Lead rigorous quantitative and qualitative analysis on complex business problems (brand awareness, growth, churn, AI adoption, GTM efficiency, operating leverage, etc.). * Build financial, operational, and scenario models to support executive decision-making. * Develop hypothesis-driven insights, pressure-test assumptions, and turn data into clear executive recommendations. * Drive execution across Sales, Marketing, Product, Engineering, Finance, People, and Customer Success. * Influence senior leaders without direct authority through structured problem-solving, clarity, trust, and credibility. * Identify risks, dependencies, and resource constraints early and actively remove roadblocks. * Be able to push new ideas that may not be popular by identifying how it could work for each C-Suite Leader (coming to the table with a solution versus a directive only) * Act as a strategic extension of the Chief Executive Officer. * Collaborate in developing executive-level and board-ready materials including strategy narratives, program updates, operating reviews, KPI dashboards, and decision frameworks. * Support the Office of the CEO with strategic planning cycles, operating cadence reviews, transformation milestones, and executive offsites. * Give feedback to CEO on why ideas may or may not be worth pursuing by providing solid data and evidence, inclusive of considering financial and operational restrictions * Establish disciplined operating rhythms, governance structures, and escalation paths for critical, cross-functional initiatives. * Track results against commitments with transparency and urgency. * Lead stakeholder communication and change management to ensure organizational alignment and adoption. Our Vision Of You * Bachelor's degree required; MBA or advanced business degree strongly preferred. * 12+ years Top-tier or boutique management consulting focused on technology, SaaS, AI, or digital transformation and/or * Strategic operations, corporate strategy, Office of the CEO or Chief of Staff roles within a scaling technology company. * Proven track record of leading complex, cross-functional initiatives from strategy through execution. * History of successful relationships with visionary start up CEOs * Direct experience working with C-suite leaders and presenting to executive and board audiences. * Experience in startup companies who are high-growth, fast-changing environments where priorities shift and ambiguity is constant. * Strategic & Tactical Execution: Can zoom out to enterprise strategy and zoom in to operational detail seamlessly. * Advanced Analytical Thinking: Expert in structured problem-solving, KPI design, and business case development. * Executive Communication: Exceptional ability to synthesize complexity into clear, compelling executive narratives. * Influence Without Authority: Trusted partner to senior leaders across functions. Works collaboratively to achieve desired outcomes. * Program & Operating Rigor: Brings structure, discipline, and momentum to ambiguous initiatives. * Judgment & Discretion: Trusted with highly sensitive leadership and company matters. * Bias for Action: Not just an advisor, personally accountable for results. * Thinker and doer with strong intellectual horsepower. * Comfortable with ambiguity, pace, and pressure. * Confident but humble; challenges ideas with data and respect. * Highly organized, detail-oriented, and outcomes-focused. * Energized by building, scaling, and transforming businesses. $150,000 - $200,000 a year The base salary range for this role is $150,000-$200,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as your skills, qualifications, and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. #LI-SC1 Why You'll Love It Here * Flexible time off * 401k to help you save for the future * Generous medical, dental, and vision coverage for full-time employees and their dependents * A parental leave program that includes options for a paid night nurse, and a gradual return to work * Infertility/ assisted reproductive services benefit * Employee referral bonuses to encourage the addition of great new people to the team * Snacks and beverages in the Office, along with fun events to celebrate * Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit ********************* the Team The Technical Consulting Practice is made up of leading experts on Outreach, CRM, and sales technologies who bring innovation to implementation each and every day. As a vital part of our onboarding and optimization processes, the technical consulting team ensures our customers utilize Outreach to the fullest technical potential while adhering to best practices. About the Role As a Sr. Technical Consultant you will play an important roleworking as a technical subject matter expert in a wide variety of SaaS technologies within the Professional Services line of business. Working in a fast-paced environment, you will work closely with internal and external consultants and technology experts to implement, upgrade, and configure various solutions in our sales engagement platform. The success of this role will be measured by the overall business impact, client adoption of technology best practices, and quality of platform setup conducted by the consultant. Location: Fully remote - CST/ EST preferred Your Daily Adventures Will Include Manage and execute on implementations & projects for customers Perform detailed discovery with customers around their CRM usage and translate that to Outreach integration functionality Be a subject matter expert on a multitude of Outreach technologies, acting as a trusted advisor to internal and external stakeholders Partner with Program & Project Managers, Professional Services Consultants, Trainers, and customer stakeholders to successfully drive projects to completion Distill information from a variety of sources to inform complex configuration setup Explore all relevant client processes to build successful integrations Collaborate with client technical experts to establish a thorough configuration testing plan Our Vision of You Technical Aptitude - You have a history of mastering new technologies and technical skills quickly and efficiently. You also have a demonstrated ability to enact creative technical testing and troubleshooting processes Consultant & Trusted Advisor - You have the ability to discover the “how” and “why” of proposed solutions to determine feasibility and suggest alternatives Strategic Problem Solver - You have a history of collaborating with teammates and enterprise level customers to solve difficult problems. You have a willingness to theorize about complex integration solutions while also being able to jump in and get things done Exceptional Communication Skills - You have Experience in successfully collaborating with client contacts at all levels of the organization chart and translating complex technical topics into language that can be understood by non-technical stakeholders Preferred Qualifications Ability to speak with expert knowledge about a broad spectrum of technical topics including APIs, CRM Integration, security, privacy, and integrations Familiarity with front-end and back-end development technologies Admin certification with a CRM, such as Salesforce or Dynamics, or another SaaS platform Track record of leading with optimism to help others persevere in difficult situations Expertise in working with a Sales Engagement Platform History of working with internal Product or Engineering teams to improve product features and capabilities #LI-LT1#LIRemote

The Company Outreach is the only workflow-first Sales Execution Platform that Sales and Rev Ops leaders use to design, measure, and improve seller workflows. Built on the world's largest foundation of customer interactions and go-to-market team data, Outreach gives teams the tools they need to design, execute, and continuously improve a revenue strategy that is disciplined, achievable, and optimized for every stage of the customer journey. The world's most effective revenue organizations, including Cisco, Okta, SAP, Siemens, and Verizon, use Outreach to power workflows, put customers at the center of their business, and win in the market. Your Daily Adventures Will Include: Own the vision and strategy for Outreach AI Platform that powers intelligent workflows across the product suite. Define and prioritize the platform roadmap, aligning with business units as they build domain-specific AI capabilities on the shared foundation. Partner with engineering, data science, and product design to deliver core AI platform components Drive feature development from requirements through launch, documentation, and iteration. Collaborate with marketing and finance on pricing and monetization Establish and track key metrics for platform performance, adoption, model quality, and business impact. Engage with customers and conduct market research to refine the AI strategy Our Vision Of You: 5 or more years of enterprise product management experience with end to end ownership of prioritization, delivery, and go to market. Experience launching AI or Data products with LLM powered capabilities, copilots or agentic workflows. Strong technical aptitude with fluency in modern AI stacks including model integration, context orchestration, embeddings, prompt design, guardrails, and evaluation frameworks. Proven ability to work closely with data scientists, ML engineers, and platform teams to take models from experimentation to production Clear understanding of AI governance, privacy, compliance, and responsible AI principles required for enterprise readiness. Demonstrated skill in translating complex AI capabilities into simple product experiences and measurable customer value. Strong analytical capabilities including business case development, data informed decision making, and clear problem solving. Ability to set long term platform strategy while driving meaningful short term product impact in fast paced environment. Excellent cross functional communication and collaboration skills, with experience influencing engineering, design, and GTM partners. Preferred Qualifications: Experience building products for GTM teams - Sales, Marketing, Customer Success Bachelor's degree; MBA or related graduate degree preferred

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit **************** About the TeamOur Commercial Client Account Executive team customers manage the renewal, expansion, and cross-sell attachment of current Outreach customers (20 - 1,000 employees in a company). We are product experts and ambassadors for Outreach. We build deep knowledge and understanding of our customers' goals and pain points to enable them to have the insights to Create & Close pipeline through the Outreach Sales Execution Platform. We enjoy learning new sales trends & methodologies, going to industry events, subscribing to blogs/podcasts, reading books, and researching case studies so we can grow together. We work closely together to champion our customers, share success stories, celebrate our wins, and share goals. Location: Remote - US Overview of The RoleThe primary purpose of the Client Account Executive role at Outreach is to retain current customers and identify opportunities to grow or expand their presence and usage across the platform. This role is responsible for driving value and adoption within an assigned territory of customers. You are responsible for managing the relationship with current customers, including contract renewals, identifying expansion opportunities, and managing the sales cycle for those expansions. You will develop, implement, and manage success plans and lead executive business reviews for your customers. Your primary points of contact within existing customers will include both above the line contacts (CRO, COO, CEO, CFO, and CISO) as well as below the line contacts (System Administrators, GTM Leaders, Marketing/content, Revenue Operations, etc). Key performance indicators include, but are not limited to, customer retention and renewal targets, net revenue retention, expansion quota attainment, renewal forecast quality and accuracy, platform utilization and adoption, and customer sentiment. We expect our Customer Account Executives to act as trusted advisors to the Revenue Office for their customers.Your Daily Adventures will include Manage the renewal, expansion, and cross-sell attachment of current Outreach customers. Build effective partnerships with your customers to realize value, adoption, and business process optimization of the Outreach platform. Demonstrate strong business and financial acumen to advise and guide your customers to achieve their desired business outcomes and return on investment. Have a deep understanding of sales operations, sales team strategies, methodologies and KPI's Develop and build account strategy plans using multiple data points from various sources to drive adoption, utilization, and customer sentiment. Manage and close renewals at a high rate to protect revenue retention. Develop plans to mitigate churn or contraction, when surfaced. Discover, nurture, and close expansion opportunities within your customers. Forecast renewals and expansion pipeline with high level of accuracy using Outreach's forecast methodology. Provide impeccable customer service in all interactions. Act as a single point of contact/the face of Outreach for your customers. Assist them when navigating product training, strategic guidance, best practices in the platform, and selling expertise. Perform other duties as assigned. Basic Qualifications At least two years of either account management, customer success, or sales lifecycle management experience, preferably in a SaaS environment Proven experience demonstrating value realization in a product, platform, or service Proven experience influencing product or platform adoption and utilization at customers Effective project management skills Ability to influence decisions without direct authority Strong financial acumen to be able to showcase metrics and potential ROI Ability to manage and navigate complex renewals and expansions sales cycles Ability to build and cultivate strong, trusting relationships and partnerships, both internally and externally Knowledge of various sales methodologies to apply them to customer usage of the Outreach platform Strong negotiation skills Effective communication skills, both written and verbal, with the ability to tailor messaging appropriately for the audience Executive presence and strong interpersonal skills Team player with a high sense of drive and initiative to keep opportunities moving forward #LIRemote #LI-LT1 Why You'll Love It Here • Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.