Outreach Community Health Centers jobs - 20 jobs

Under the direction of the Chief Financial Officer (CFO) the Purchasing Clerk serves as the primary procurement coordinator for Outreach Community Health Centers, Inc. (OCHC). This position is responsible for processing all purchase orders through the accounting system, working directly with clinical and administrative departments to fulfill supply and equipment needs, maintaining vendor relationships, and ensuring cost-effective purchasing practices. The ideal candidate is detail-oriented, customer service-focused, and capable of managing multiple procurement requests while maintaining strong internal controls and compliance with organizational policies and grant requirements. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Purchase Order Processing & Management: Process all purchase orders through the accounting system Review purchase requisitions from departments for completeness, accuracy, and proper authorization Verify budget availability and proper account coding before creating purchase orders Obtain required approvals in accordance with organizational purchasing policies Generate and distribute purchase orders to vendors via email, fax, or vendor portals Track open purchase orders and follow up with vendors on delivery status. Update accounting system to reflect receipts of goods and services Departmental Collaboration: Work directly with clinical, administrative, and operational departments to understand their purchasing needs Serve as primary point of contact for purchasing questions and requests Assist departments in identifying appropriate vendors and products Provide guidance on purchasing procedures and policy requirements Communicate delivery timelines and any issues affecting order fulfillment Coordinate with receiving departments to confirm successful delivery and acceptance of goods Vendor Management & Relations: Establish and maintain positive working relationships with vendors and suppliers Manage delivery schedules when appropriate Research and recommend new vendors for departmental needs Resolve vendor issues related to orders, pricing discrepancies, or damage/incorrect shipments Process vendor returns and credit memos Communicate vendor policy changes and updates to relevant departments Inventory & Receiving Support: Verify receipt of goods against purchase orders Assist with investigation of missing, damaged, or incorrect shipments. Compliance Functions: Support grant budget compliance by ensuring proper coding of grant-funded purchases Ensure compliance with federal grant procurement requirements (2 CFR 200) for grant-funded purchases Support documentation requirements for single audit and program-specific audits Maintain audit trail for all purchasing transactions Identify and escalate policy exceptions or unusual transactions to Controller or CFO. Other duties as assigned. Administrative Functions: Act as the primary backup for the Executive Assistant during vacations, illness, or periods of high workload. Handle confidential and sensitive information with the utmost discretion and integrity. Provide on-site meeting support for executive meetings, including setup, greeting guests, and managing technology. Minimum Qualifications (Knowledge, Skills, and Abilities) Education & Experience: Requires Associate's degree in business-related field required, Bachelor's degree preferred. Minimum 2-3 years of experience years purchasing, procurement, or supply chain coordination. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

, candidates must possess a valid driver's license. Education and/or Experience: A high school diploma or general education degree (GED) is required. In addition, one to three years of related experience and/or training is preferred. An equivalent combination of education and experience may also be considered. JOB PURPOSE AND REPORTING STRUCTURE: Under general supervision, protects employees, patients, visitors, medical staff, physical plant and equipment, controls traffic inside and outside buildings and performs related public safety duties as assigned. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensures that all policies are enforced. Also, to provide for continued safety and security of the Clinics. Effectively consults with all departments on design and use of safety equipment and security measures. Ensures that the security needs of the clinics are properly addressed and responded to. Identifies potential safety concerns and effectively recommends corrective or preventative measures. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.\ Supports an environment conducive to the development and enhancement of working relationships. Facilitates the department/clinic ability to meet its goal and objectives. Responsive to the needs of the department by accepting additional assignments and/or assisting others to ensure the continuity of services. Effectively uses work time to accomplish assignments within expected time frames. The ability to except or respond to change in a manner that promotes and supports departmental/clinic goals and objectives. Knowledgeable of and follows safety/infection control policies and other procedures to ensure a safe environment for self and others. Addresses potential safety concerns related to equipment and the working environment. Considerations & Statement Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella (Chickenpox), and Influenza. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: The Patient Benefits Navigator is a key clinic-based role at Racine Community Health Centers. Under the direction of the Benefits Coordinator, this individual is responsible for assisting patients with insurance enrollment, verifying coverage, and facilitating access to various programs. The position plays a critical role in expanding access to healthcare services and addressing social determinants of health (SDOH) by providing personalized support and resource navigation to underserved/vulnerable patients. The coordinator will offer comprehensive benefits guidance to ensure patients can effectively navigate available services and options. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. * Provide consumers with information and guidance to help them understand new health insurance options and identify the most affordable coverage that meets their needs. * Work collaboratively with Racine/Outreach Community Health Centers (OCHC) clinics, community service programs, three OCHC-subcontracted clinics, and community sites serving underserved populations to offer individualized support navigating community benefit programs. * Serve as a liaison between providers and the Benefits team to streamline referrals, improve workflows, and ensure seamless service delivery. * Assist patients with the single, streamlined application process to determine eligibility for Medicaid or the Affordable Insurance Marketplace. Applications may be completed in-office or in the community using a mobile laptop. * Maintain expertise in eligibility and enrollment rules, qualified health plan options, insurance affordability programs, the needs of underserved/vulnerable populations, and privacy/security standards. * Conduct sliding fee scale assessments and determine patient eligibility in accordance with organizational policies and federal guidelines. * Provide information and assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate and accessible to individuals with disabilities. * Complete all required federal and state consumer assistance training and maintain compliance. * Coordinate with interpreters to assist patients with limited English proficiency. * Track application statuses, conduct follow-ups to ensure approvals, and address denials, lapses, or gaps in coverage. * Accurately document all patient interactions, eligibility determinations, and outcomes in EPIC, and maintain physical files containing applications and verification documents. * Maintain and routinely update a resource directory of local, state, and federal programs to support patient needs. * Participate actively in team meetings, providing insights to support continuous improvement in insurance and benefits workflows. * Maintain technical competency and stay current on industry changes; perform all data entry accurately in the electronic system. * Attend Outreach and Education meetings through the Milwaukee Enrollment Network. * Develop and maintain positive working relationships with clients, colleagues, and community partners. * Attend all trainings and workshops related to the project and agency expectations. * Ensure compliance with all safety procedures, work rules, and organizational standards, including departmental housekeeping. Consideration & Statement: Racine Community Health Centers mandates that all employees be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella, and Influenza. Racine Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: Under the supervision of the Director of Pharmacy, the Clinical Pharmacist is a member of the clinical interdisciplinary care team. The Clinical Pharmacist delivers pharmaceutical care in accordance with the policies and procedures of Outreach Community Health Centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure that medications reach the patient in the correct dose, form, vehicle and at the correct time. This includes tablets, liquids, drops, capsules, ointments, injections, inhalers, creams, beads, liposomes, continuous delivery systems and other forms that medications may take. Take responsibility for the accurate, appropriate and timely use of medications administered to patients by staff in the clinic setting. Take responsibility for the accurate, appropriate and timely dispensing of medications for patients upon presentation of valid prescriptions in the outpatient pharmacy setting. Supervise and monitor the work of pharmacy technicians in compliance with State and Federal Requirements. Teach and respond to queries of patients and their family's providers and other staff regarding accurate, appropriate and timely use of medications including indications, dosing regimens and side effects. Stay current on new information and developments and educational material in Pharmacy to serve patients, providers and other staff. Collaborate with providers and other health care staff including Community Service, Behavioral Health, Primary Care and other Medical Specialties to deliver safe, effective and economic medication use and delivery. Counsel patients on dosage, administration, intended effects and unintended side effects of medications. Monitor the stages of medication therapy to improve reporting of side effects and challenges with overall safe delivery. Give special consideration to patients requiring multiple medications, complex regimens of therapy, and barriers to compliance with the goals of therapy. Participate and complete special assignments and projects as assigned by the Director of Pharmacy. Assists in inventory control and proper storage of medication. Maintain professional standing and licensure in accordance with the State of Wisconsin Department of Safety and Professional Services. Maintain technical competency and skills required for employment as a pharmacist. Complete required documentation on a timely basis. Comply with all Federal, State and local statutes that address discrimination. Comply with safety rules and regulations of the organization. Maintain the Pharmacy consistent with organizational standards. Learn the ordering, billing and receiving system presently in use at the pharmacy. Master the 340B Federal Drug Pricing Program. Other job-related duties as may be assigned. EDUCATION AND EXPERIENCE: The Clinical Pharmacist must be a graduate of an accredited School of Pharmacy and licensed to practice as a pharmacist without restriction in the State of Wisconsin. Knowledge of the laws and regulations of the State of Wisconsin and the Federal government is required. Work experience as a pharmacist will be assessed. Considerations & Statement Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella and Influenza. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

Under the direction of the Chief Financial Officer and in accordance with agency policies and procedures, the Senior Accountant serves as the organization's primary expert in grant financial management and compliance. This role is responsible for administering all grant funding activities, ensuring accurate financial reporting to federal and state funders, and maintaining strict compliance with federal grant regulations including Uniform Guidance (2 CFR 200). The Senior Accountant ensures that financial transactions are recorded accurately, common agency costs are allocated appropriately in accordance with federal requirements, and cash receipts are properly recorded. This position works collaboratively with program staff, The Controller, grant project officers, and funding agencies to support the organization's mission through sound financial stewardship of restricted funds. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Grant Financial Management & Compliance Administer, oversee, and monitor all grant funding activities for the agency. Analyze, review, and ensure expenditures for grants and contracts comply with grant guidelines and regulations. Prepare and submit all documentary, budgetary, and financial reporting requirements to grantors. Correspond with grant funders to respond to inquiries, provide justifications, and resolve billing discrepancies. Regularly monitor all grants and contracts to ensure internal controls and budgetary compliance in collaboration with other departments. Prepare and record monthly cost reports for grant reimbursement, monitor grant receivables, and ensure prompt payment. Coordinate UDS financial data preparation and validation. Serve as a liaison between program directors, coordinators, and funding sources. Collaborate with program staff to monitor program objectives and outline how to allocate the budget effectively. Manage grant closeouts processes, including financial reports and reconciliations. Prepare analytical reports and expense tracking to ensure proper allocation of project disbursements to various grants. General Accounting & Financial Reporting Perform account reconciliations, including complex balance sheet accounts, and resolve discrepancies in a timely manner. Conduct month-end closing procedures, including the balancing of various accounts and the preparation of journal entries and account adjustments to correct deficiencies. Conduct detailed budget-to-actual variance analysis and prepare monthly reports for management. Ensure the accurate recording of financial transactions and the appropriate allocation of common agency costs. Properly record all cash receipts and prepare related reconciliations. Audit, Compliance & Analysis Assist with the annual year-end audit and single audit under Uniform Guidance processes, providing outside auditors with requested documentation and serving as a key point of contact for grant testing. Monitor various program statistics for financial reporting and grant compliance. Assist with the financial administration of the representative payee program to ensure compliance with Social Security Administration reporting requirements. Education & Experience: Bachelor's degree in Accounting or Finance required. Minimum 3-5 years of experience of progressive healthcare accounting, preferably in a community health center or FQHC setting. (FQHC experience highly preferred) Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

The Administrative Assistant in the Behavioral Health Clinic is responsible for managing the intake and scheduling process for psychiatry and psychotherapy services. This role involves compassionate and clear communication with individuals seeking care, in their case management teams, and other involved parties. Key responsibilities include maintaining wait lists, managing provider schedule templates, and requesting relevant medical records for new patients. The Administrative Assistant will utilize Epic EHR and Excel spreadsheets to ensure accurate documentation and efficient workflow. The Administrative Assistant also ensures that clerical support is provided, including managing office supplies for the BH Clinic. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Manage incoming referrals for psychiatry and psychotherapy services in the behavioral health clinic. Scheduling new patients, which could involve frequent phone or email contact with individuals seeking care or their case management teams Compassionate and clear communication with individuals seeking care and others involved in their care Maintain wait lists, utilizing Epic EHR and Excel Spreadsheets Requesting relevant medical records for new patients, documenting stipulation/commitment status, and other relevant tasks for intake preparation. Manage psychiatry and therapy provider schedule templates in Epic EHR Provide clerical support, uploading various documentation required by various contracts, including Milwaukee County Behavioral Health Department, Comprehensive Community Services (CCS) Managing service authorizations for services funded through Milwaukee County, communicating regularly with Milwaukee County BHS staff and other involved entities. Maintain Excel spreadsheets service authorizations through Milwaukee County funding Handle office supply orders Compile onboarding binders for new staff members. Maintain staff training files for auditing purposes Assist BH Clinic Manager with clerical tasks Complies with federal, state, and local regulations regarding patient confidentiality and HIPAA Completes other duties as assigned EDUCATION and/or EXPERIENCE: Requires four years of high school and six to twelve months of related experience, or equivalent combination of education and experience. An associate's degree is preferred. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

, candidates must meet the following requirements: Experience: At least one year of experience in a clinic, physician's office, or hospital setting preferred. Nursing students who have completed at least two clinical rotations will also be considered. Education & Certification: Medical Assistant certification is required. Associate of Science degree and AAMA certification are preferred. CPR certification is mandatory. Job Summary: The Medical Assistant (MA) plays a critical role in the delivery of primary care within an outpatient, ambulatory setting, with a focus on prevention and health maintenance. The MA is expected to implement principles of comprehensive, community-based, patient-centered care, ensuring that services are developmentally, culturally, and linguistically appropriate. This role requires excellent customer service, communication, and teamwork, as well as the ability to effectively multi-task in a fast-paced environment. The Medical Assistant will perform clinical and administrative tasks in alignment with established policies, procedures, protocols, and standing orders. Responsibilities will be carried out in accordance with the MA Skill Checklist, reviewed during the orientation and probation periods, and updated as necessary by the supervisor. Essential Duties and Responsibilities: Room Preparation: Prepare and maintain examination and treatment rooms to ensure readiness for patient care, including managing the inventory of supplies and equipment. Equipment Maintenance: Perform routine checks and maintenance on clinical equipment, ensuring functionality for patient care. Pre-visit Screenings: Conduct pre-visit screenings according to protocols approved by OCHC and the ordering provider. Patient History Documentation: Obtain, assess, and record patient history using appropriate tools and protocols within the electronic medical record (EMR) system. Medical Records Management: Assist with organizing and maintaining patient medical records, including the accurate documentation of medications and immunizations in the EMR and Wisconsin Immunization Registry. Office Operations: Utilize computer and electronic technologies to support office operations, including organizing, prioritizing, and securely maintaining transmittable information. Vital Signs & Clinical Assistance: Obtain vital signs and assist with examinations, procedures, and treatments as ordered by the provider within legal and professional guidelines. Medication Administration: Prepare and administer oral and parenteral (excluding IV) medications and immunizations per provider orders and Wisconsin law. Test Follow-up & Screening: Screen and follow up on test results per provider recommendations and respond appropriately to medical emergencies. Diagnostic Testing: Perform CLIA-waived tests, electrocardiography, and respiratory testing as ordered by the provider. Patient Documentation & Education: Document patient communication and clinical treatments accurately and in a timely manner, and provide education on health maintenance, disease prevention, and treatment compliance as directed by the provider. Community Resources: Identify and connect patients with community resources to support health maintenance and disease prevention. Appointment Coordination: Schedule, coordinate, and monitor patient appointments effectively. Cultural Competency: Demonstrate cultural awareness and sensitivity in all patient interactions, adapting communication methods as needed. Professional Communication: Employ professional telephone and interpersonal skills, using appropriate medical terminology, and effectively managing verbal, nonverbal, and written communications. Patient Advocacy & Liaison: Serve as a communication liaison and advocate for patients between the healthcare team, ensuring their needs and concerns are addressed. Confidentiality & HIPAA Compliance: Enforce HIPAA regulations and handle confidential patient information in compliance with legal and ethical standards. Risk Management & Safety: Adhere to risk management and safety protocols, performing all tasks within legal and ethical boundaries. Credentialing & Professional Development: Recognize professional credentialing requirements, participate in quality control and improvement efforts, and maintain skills through continuing education. Team Collaboration & Coverage: Provide coverage for other staff members when necessary and actively participate in departmental and organizational meetings. Additional Responsibilities: Perform other duties as assigned, with the understanding that assignments may change at the discretion of the Clinic Nurse Manager, Lead RN, Lead MA, or Director of Clinics & Provider Relations to meet organizational needs. Vaccination Requirement: Outreach Community Health Centers mandates that all employees be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella, and Influenza. If offered a position and you are unable to receive these vaccinations due to religious or medical reasons, you may request a religious or medical exemption. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: Under the Behavioral Health Clinic Manager, the Psychotherapist provides mental health and substance use therapy in the Racine behavioral health clinic. This position requires a highly qualified professional capable of working independently with limited on-site support. The Psychotherapist provides clinically appropriate care from intake to discharge, in accordance with agency policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Completes comprehensive mental health and/or substance use assessments and establishes service plans * Provides evidence-informed individual and/or group therapy * Meets all legal, regulatory, and agency standards in providing care * Completes required documentation of services, utilizing dedicated electronic health records. * Collaborate remotely and in-person with behavioral health and primary care providers and/or community services case managers for integration of care * Facilitates referrals to other needed services and/or levels of care * Provides crisis prevention and intervention as needed * Provides on-call duties as assigned * Maintains continuing education and licensing, as required by WI DSPS * Maintain productivity expectations, communicate availability for additional referrals QUALIFICATIONS * Education/Experience: Master's degree in a related field with post-degree state licensure (Licensed Professional Counselor, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or equivalent). * Skills: Demonstrated ability to work independently with minimal on-site support; strong communication and problem-solving skills; proficiency with technology to support remote supervision and documentation. * Certificates/Licenses: Active Wisconsin licensure as a Clinical Social Worker or Professional Counselor. Considerations & Statement Racine Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella and Influenza. Racine Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the CCS Program Manager & Clinical Coordinator, the Care Coordinator, assists individuals diagnosed with a mental illness and/or substance use disorders to live independently in the community, in accordance with agency policies and procedures. The Care Coordinator will assist individuals to utilize professional, community, and natural supports to address their needs both at home and in the community on their path to recovery. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Completes the MH/AODA Functional Screen online training and 20 hours (or 40 depending on prior social service experience) of training provided by Milwaukee County CARS or in the community within 90-days of hire as outlined by DHS 36. MH/AODA Certification must be renewed every two years. Interviews clients to complete the Mental Health/AODA functional screen and develop an individual recovery plan, to include case planning, obtaining and referrals for services, on- going monitoring, modeling, and service coordination. Assist clients developing client centered goals and services such as: medical and mental health assistance, obtaining legal assistance and benefits, medication management, in finding employment, training and education, financial management and budgeting, ADL assistance, development of social support systems, AODA services and support, etc. Manage caseloads to provide supportive contacts and assist clients in navigating through the community. Assess clients needs and complete referrals and meet clients where they are in the community, to include hospitals within established guidelines. Provides services such as care coordination as outlined by DHS 36 and Forward Health. Assist clients with developing life skills helpful for independent living. Completes discharge paperwork if client meets predetermined discharge criteria. Transfer clients when services are no longer required or if more services are needed. Attend CCS Operation meetings for transfers or discharge of clients. Coordinate/provide transportation for clients to and from appointments, to include medical and mental health, shopping, housing, etc. Attend and actively participate in departmental meetings and treatment team meetings with other service agencies/supports. Complete regular billing/documentation for T-19 reimbursement of services provided to each client. Perform on-call coverage as scheduled. Complete special projects as assigned. Maintain technical competency and remain current in technology and changes in the industry. Complete and maintain all required paperwork, records, documents, etc. Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards. EDUCATION and/or EXPERIENCE: Minimum Associate's degree in Psychology, Sociology, Social Work or other job related major with one to two years of related experience. Bachelor's or Master's degree strongly preferred. Knowledge of mental health Dx and symptoms, and AODA assessments highly preferred. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the Director of Behavioral Health with consultation from the Lead Psychiatrist, the part-time (0.5 FTE) - Psychiatric Nurse Practitioner is responsible for providing supportive psychotherapy and medication management to clinic patients in accordance with agency policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Perform comprehensive behavioral health assessments including evaluation, diagnosis (DSM), and treatment planning for all patients seen. Provide supportive psychotherapy and motivational interviewing as needed; Teach and counsel patient's and family members regarding mental health diagnoses and treatment so that they can make informed decisions. Order and interpret laboratory test and diagnostic studies and take appropriate follow-up steps if immediate attention is required. Prescribe psychiatric medicine as necessary and appropriate in accordance with state and federal laws. Evaluate for common and acute chronic conditions and refer to primary care provider for on-going treatment. Collaborate with psychiatrists in establishing and reviewing drug and other medical guidelines. Review of guidelines will be done in a continuing manner but no less frequently than annually. Provide consultation to behavioral health nursing staff in order to maintain effective nursing practices. Ensure the completion of all required paperwork, records, and documentation. Coordinate patient care by interacting with key providers within key departments including Primary Care, Family and Children, and Case Management Services. Maintains patient confidentiality consistent with current HIPAA regulations and WI and Federal regulations regarding mental health and substance abuse treatment EDUCATION and/or EXPERIENCE: Requires a Masters in Nursing and a minimum of five to seven years of related experience; requires WI State License as an Advanced Practice Nurse Prescriber and Board Certification as a Mental Health Nurse Practitioner. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

, candidates must meet the following qualifications: Education and/or Experience - Required Qualifications High school diploma required, with a minimum of two years of experience in healthcare, billing, and alternate payor reimbursement claims processing. Previous experience with medical terminology and coding is required. Strong professional communication skills, including oral, written, and presentation abilities. Experience with Medicare and Medicaid claims is preferred. Familiarity with insurance processes, managed care, PPOs, FQHC billing, and Milwaukee County systems is highly desirable. Ability to work effectively under pressure and manage multiple priorities. Demonstrated ability to establish and maintain positive working relationships with patients, medical staff, coworkers, and the general public. Proficient in reading, writing, and communicating clearly and effectively in both verbal and written forms. Job Purpose and Reporting Structure The primary responsibility of this position is to work directly with insurance companies, healthcare providers, and patients to ensure claims are processed and paid. You will be required to review and appeal all unpaid and denied claims. This position demands an extraordinary level of attention to detail and the ability to multi-task in a high-volume, fast-paced, and exciting environment. This position will report directly to the Revenue Cycle Supervisor. Essential Duties and Responsibilities Ensure all claims are submitted with a goal of zero errors. Verify the completeness and accuracy of all claims prior to submission. Accurately post all insurance payments by line item. Follow up timely on insurance claim denials, exceptions, or exclusions. Meet deadlines. Read and interpret insurance explanation of benefits. Utilize monthly aging account receivable reports and/or work queues to follow up on unpaid claims aged over 30 days. Make necessary arrangements for medical records requests and completion of additional information requests from providers and/or insurance companies. Regularly meet with the Revenue Cycle Supervisor to discuss and resolve reimbursement issues or billing obstacles. Regularly attend monthly staff meetings and continuing educational sessions as required. Perform additional duties as assigned. Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement. Considerations & Statement Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella (Chickenpox), and Influenza. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the Nurse Manager. The Licensed Practical Nurse provides general nursing care, including treatments, administering of medication to patients, preparing and assisting in examinations. Provides patient education within their scope of practice to meet the needs of OCHC's patient population. Records appropriate information in patient records, supports medical assistants and manages with patient flow in the department. Performs various support duties to ensure optimal patient flow and excellent customer service in accordance with OCHC policies, practices and procedures. All duties performed must reflect their scope of practice. The LPN also has a reporting relationship with the Associate Medical Director for clinical and relevant issues. ESSENTIAL DUTIES AND RESPONSIBILITIES perform all general duties as a Licensed Practical Nurse. Other duties may be assigned. Coordinate/ensure providers schedules are reviewed the day before to determine the appropriateness of the schedule and that the necessary equipment is available the day of the patient's visit. Under the direct supervision of the RN, provide telephone and in-person triage, utilizing triage policies and protocols, within their scope of practice and skill level. Schedule appointments, referrals/consultations, collecting specimens, performing rapid tests, and assisting those with special needs, etc. Comply with all policies and procedures related to the clinical and corporation (nursing, human resources, safety and security, etc.). Provide patient education within scope of practice and skill level. Performs select clinical tests including, but not limited to; EKGs, pregnancy tests, blood glucose monitoring, A1C, Urinalysis and other common ambulatory care procedures under the direction of the RN based on written provider orders on the patient order sheet and clinical procedures. Administer immunizations for influenza, tetanus, childhood immunizations, eye and hearing tests for school physicals per protocol. provide oversight for all vaccine management within the office and ensuring all vaccines are stored and handled correctly Operate and supervise specialized equipment assigned to department and provide guidelines to staff on usage and maintenance as necessary. Work collaboratively with the provider for the coordination of quality health care to the clinic's patients including screening and handling messages/phone notes, processing referrals, orders, medication refills, and communicating delays in care to patients and relevant staff. Ensure department and clinic efficiency by giving report (on staffing, clinic flow, priority of patients, etc.) to RN before leaving at the completion of the shift. Assist with the resolution of patient flow problems and work with Nurse Manager and to improve programs to manage the overall departmental operations and staff. Assist with chart audits; as necessary, upon request from Quality Manager and/or Registered Nurse Manager. Participate in orientation and training of new medical assistants as directed by the Nurse Manager and OCHC protocols. Seek and participate in continuing educational/professional training opportunities including regularly reading specialty-related materials. Report, preferably in writing or via email, any concerns, deficits, or factors that impede the care of patients in the departments/facility and submit to your department/ RN or Registered Nurse Manager. Rotate among departments as needed to ensure adequate staffing. Maintain a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem solving methods Assist with providing extended care nursing coverage as needed and when requested. Responsible for weekly/monthly reports as assigned, maintain and compile logs, files, and records as required and according to established protocols. Assist with ensuring departmental/clinic OSHA compliance to promote safety and infection control standards; and maintain a clean and safe environment for patients, visitors, and staff. Facilitate order Attend regular internal and external departmental meetings as assigned. Provides support to the Medical Assistants, Medical Providers, and RNs. Perform other duties as assigned per the Nurse Manager EDUCATION and/or EXPERIENCE: Graduate of an accredited Licensed Practical Nursing program and hold a current, unrestricted license to practice nursing in the state of Wisconsin. Current CPR certification. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

Job Purpose and Reporting Structure: Under the direction of the Director of Homeless Services, the Outreach Worker conducts face-to-face assessments with clients and provides appropriate referrals to homeless shelters or short-term case management in alignment with agency policies and procedures. Essential Duties and Responsibilities include, but are not limited to: Conduct street outreach in various settings (streets, under bridges, encampments, meal sites, shelters, and other congregate locations) to identify potential clients. Perform face-to-face assessments with clients and determine appropriate referrals. Identify new locations where unhoused individuals may be found. Assist clients in accessing food, hygiene kits, sleeping bags, and shelter or housing when available. Distribute information packets about available services. Support clients in connecting with housing, medical and mental health care, legal assistance, benefits, and AODA (Alcohol and Other Drug Abuse) services. Refer clients for screenings, assessments, and case management as needed. Collaborate with case managers to connect clients to qualified resources. Provide referrals and assistance with obtaining Social Security and/or SSI benefits. Accurately complete Encounter Forms and enter assessments into the Wisconsin Service Point database. Provide transportation to shelters when necessary. Participate in the weekly A.M. shift (Fridays, 2:00 a.m. - 10:00 a.m.). Complete special projects and maintain required documentation and records. Attend mandatory trainings and meetings. Report maintenance or service needs for Outreach vehicles. Build and maintain collaborative relationships with community partners and agencies. Education and/or Experience: High school diploma or equivalent required. Six to twelve months of related experience preferred, or an equivalent combination of education and experience. Additional Requirements: Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella, and Influenza. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

Reporting to the Clinic Office Manager, the registered nurse provides comprehensive nursing care to the behavioral health and primary care departments, including administering medications, performing treatments, triaging patients, and providing patient education. Responsibilities include accurately documenting patient information, supporting Medical Assistants, and managing the patient flow in the department. The RN performs additional support duties to ensure efficient operations and excellent patient service in alignment with OCHC policies and procedures. The RN will work collaboratively with the Chief Medical Officer, Director of Behavioral Health, Primary Care Nurse Manager, and Behavioral Health Clinic Manager. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: Clinical Care & Coordination Provide direct nursing care, including obtaining patient vitals, clinical assessment, triage (in-person and phone), immunizations, medication administration, injection management (e.g., long-acting antipsychotics), and patient education to patients of all ages. Support primary care providers and behavioral health clinicians in delivering integrated care plans. Collaborate with medical assistants, care coordinators, and social workers to ensure continuity of care. Monitor and manage abnormal test results, care gaps, and follow-up needs. Respond to medication refill requests and assist with medication prior authorizations. Assist in care transitions and discharge follow-up for high-risk patients. Provide nursing support for patients receiving psychiatric services. Support behavioral health crises under the direction of licensed providers. Promote trauma-informed, recovery-oriented, and culturally responsive care. Assists Medical Assistants with rooming processes and patient care activities as needed. Maintains clinical supply inventory Operates and maintains equipment relating to the provider's specialty, such as EKG machines, Nebulizers, oxygen tanks, etc. Maintains and updates clinical skills by attending staff meetings and in-services. Patient Education & Advocacy Educate patients and families on self-management, medications, and health promotion. Encourage engagement in preventive care, screenings, and wellness visits. Advocate for patient access to services and community resources. Quality & Compliance Document all nursing activities accurately in the electronic health record (EHR). Participate in quality improvement initiatives and population health programs. Coordinates and facilitates handling of sample medications and any communication needed to relay to the provider regarding changes in medications or updates. Maintains and oversees the sample medication inventory and processes. Comply with FQHC, HRSA, and state/federal regulations, including infection control and confidentiality standards. Minimum Qualifications (Knowledge, Skills, and Abilities) Education & Experience: Registered Nurse license issued by the state of Wisconsin. Bachelor's degree in nursing. Community health experience is preferred. Experience working within a Behavioral Health Clinic or Primary Care Clinic is required. Requires 3-5 years of experience in nursing that includes experience in hands-on patient care. Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA). May obtain upon hire based on department discretion. Racine Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: Under the Behavioral Health Clinic Manager, the Psychotherapist provides mental health and substance use therapy in the Racine behavioral health clinic. This position requires a highly qualified professional capable of working independently with limited on-site support. The Psychotherapist provides clinically appropriate care from intake to discharge, in accordance with agency policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Completes comprehensive mental health and/or substance use assessments and establishes service plans Provides evidence-informed individual and/or group therapy Meets all legal, regulatory, and agency standards in providing care Completes required documentation of services, utilizing dedicated electronic health records. Collaborate remotely and in-person with behavioral health and primary care providers and/or community services case managers for integration of care Facilitates referrals to other needed services and/or levels of care Provides crisis prevention and intervention as needed Provides on-call duties as assigned Maintains continuing education and licensing, as required by WI DSPS Maintain productivity expectations, communicate availability for additional referrals QUALIFICATIONS Education/Experience: Master's degree in a related field with post-degree state licensure (Licensed Professional Counselor, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or equivalent). Skills: Demonstrated ability to work independently with minimal on-site support; strong communication and problem-solving skills; proficiency with technology to support remote supervision and documentation. Certificates/Licenses: Active Wisconsin licensure as a Clinical Social Worker or Professional Counselor. Considerations & Statement Racine Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella and Influenza. Racine Community Health Centers, Inc. is an Equal Opportunity Employer

Under the direction of the Chief Medical Officer, the Family Nurse Practitioner provides primary care medical services to provide the highest quality of health services to clients in accordance with agency policies and procedures Essential Duties and Responsibilities * Responsible for providing direct primary care to patients including history taking, physical exam, diagnosis and treatment. * Perform Comprehensive physical assessments of patients as needed * Establish medical diagnosis for common short-term or chronic stable health problems * Order, perform and interpret laboratory test including diagnostic and invasive procedures. * Prescribe medicine as necessary and appropriate in accordance with states and federal laws * Perform therapeutic and corrective measures - patient education, cleaning and dressing of superficial wounds, splinting and irrigation of eyes and ears. * Conduct cardiopulmonary resuscitation as necessary until emergency vehicles arrive. * Evaluate, diagnose, manage and treat common acute and chronic conditions, seeking consultation as deems necessary * Collaborate with physician in establishing and reviewing drug and other medical guidelines. Review of guidelines will be done in a continuing manner but no less frequently than annually. * Assess and discuss medical and nursing diagnoses including therapeutic or corrective measures employed in a continuing manner when the dual management method of care is employed. The NP and physician will review and discuss patient care management no less than monthly. * Complete special projects as assigned. * Ensure the completion of all required paperwork, records, documents, etc. Minimum Qualifications (Knowledge, Skills, and Abilities) Requires a Master's degree in Nursing and a minimum of three (3) to five (5) years of experience in outpatient primary care setting (excluding specialty, quick care, or urgent care environments). Must demonstrate applied knowledge of medical and nursing terminology, as well as current nursing practices and procedures, or possess an equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS: Requires at a minimum Advanced Practice license in state of Wisconsin. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: The Patient Benefits Navigator is a key clinic-based role at Racine Community Health Centers. Under the direction of the Benefits Coordinator, this individual is responsible for assisting patients with insurance enrollment, verifying coverage, and facilitating access to various programs. The position plays a critical role in expanding access to healthcare services and addressing social determinants of health (SDOH) by providing personalized support and resource navigation to underserved/vulnerable patients. The coordinator will offer comprehensive benefits guidance to ensure patients can effectively navigate available services and options. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Provide consumers with information and guidance to help them understand new health insurance options and identify the most affordable coverage that meets their needs. Work collaboratively with Racine/Outreach Community Health Centers (OCHC) clinics, community service programs, three OCHC-subcontracted clinics, and community sites serving underserved populations to offer individualized support navigating community benefit programs. Serve as a liaison between providers and the Benefits team to streamline referrals, improve workflows, and ensure seamless service delivery. Assist patients with the single, streamlined application process to determine eligibility for Medicaid or the Affordable Insurance Marketplace. Applications may be completed in-office or in the community using a mobile laptop. Maintain expertise in eligibility and enrollment rules, qualified health plan options, insurance affordability programs, the needs of underserved/vulnerable populations, and privacy/security standards. Conduct sliding fee scale assessments and determine patient eligibility in accordance with organizational policies and federal guidelines. Provide information and assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate and accessible to individuals with disabilities. Complete all required federal and state consumer assistance training and maintain compliance. Coordinate with interpreters to assist patients with limited English proficiency. Track application statuses, conduct follow-ups to ensure approvals, and address denials, lapses, or gaps in coverage. Accurately document all patient interactions, eligibility determinations, and outcomes in EPIC, and maintain physical files containing applications and verification documents. Maintain and routinely update a resource directory of local, state, and federal programs to support patient needs. Participate actively in team meetings, providing insights to support continuous improvement in insurance and benefits workflows. Maintain technical competency and stay current on industry changes; perform all data entry accurately in the electronic system. Attend Outreach and Education meetings through the Milwaukee Enrollment Network. Develop and maintain positive working relationships with clients, colleagues, and community partners. Attend all trainings and workshops related to the project and agency expectations. Ensure compliance with all safety procedures, work rules, and organizational standards, including departmental housekeeping. Consideration & Statement: Racine Community Health Centers mandates that all employees be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella, and Influenza. Racine Community Health Centers, Inc. is an Equal Opportunity Employer

Under the direction of the Chief Medical Officer, the Family Nurse Practitioner provides primary care medical services to provide the highest quality of health services to clients in accordance with agency policies and procedures Essential Duties and Responsibilities Responsible for providing direct primary care to patients including history taking, physical exam, diagnosis and treatment. Perform Comprehensive physical assessments of patients as needed Establish medical diagnosis for common short-term or chronic stable health problems Order, perform and interpret laboratory test including diagnostic and invasive procedures. Prescribe medicine as necessary and appropriate in accordance with states and federal laws Perform therapeutic and corrective measures - patient education, cleaning and dressing of superficial wounds, splinting and irrigation of eyes and ears. Conduct cardiopulmonary resuscitation as necessary until emergency vehicles arrive. Evaluate, diagnose, manage and treat common acute and chronic conditions, seeking consultation as deems necessary Collaborate with physician in establishing and reviewing drug and other medical guidelines. Review of guidelines will be done in a continuing manner but no less frequently than annually. Assess and discuss medical and nursing diagnoses including therapeutic or corrective measures employed in a continuing manner when the dual management method of care is employed. The NP and physician will review and discuss patient care management no less than monthly. Complete special projects as assigned. Ensure the completion of all required paperwork, records, documents, etc. Minimum Qualifications (Knowledge, Skills, and Abilities) Requires a Master's degree in Nursing and a minimum of three (3) to five (5) years of experience in outpatient primary care setting (excluding specialty, quick care, or urgent care environments). Must demonstrate applied knowledge of medical and nursing terminology, as well as current nursing practices and procedures, or possess an equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS: Requires at a minimum Advanced Practice license in state of Wisconsin. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the Director of Community Services, the Outreach Worker outreaches and enrolls consumers that are homeless and have suspected mental illness. The Outreach Worker assists consumers to seek psychiatric and/or substance abuse treatment, to secure income, and find housing, in accordance with agency policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Outreach consumers in the community. Outreach consumers that have been referred from other community Organizations. Go out and meet consumers where they are at, which includes parks, meal sites, shelters, clinics, crisis respite house, and others. Interview consumers to assess whether they are homeless or possible mentally ill. Assess consumer for information on current treatment provider, having a release signed, and sending for records. If the consumer does not have a current provider, refer for psychiatric treatment at Recovery Behavioral Health Clinic. If found eligible for PATH due to being homeless and having a suspicion of mental illness, concentrate on engaging with consumers. Engaging with homeless consumers can be very difficult but is the key to long-term success. Provide support supportive counseling to consumers, symptom assessment, and symptom management. Interview consumers to complete assessments and crisis plans. Assessments include mental status exams. Develop plans of care with the consumer. Provide ongoing linkage and follow up, referrals for services, and service coordination. Assess the need for psychiatric treatment, including substance abuse and trauma history. Intervene to get to get consumers into treatment for the preceding issues. Assist and refer consumer's to apply for SSI/SSDI benefits through the SOAR model. Assist consumers to find housing including providing technical assistance for rent or security deposit and applying for housing subsides. Provide crisis linkage and follow up to include the preceding paragraph as well as assisting with medical treatment, obtaining legal assistance, finding employment, training and education, and development of social support systems. Provide supportive contacts and assist consumers in navigating through the community. Keep daily consumer logs and enter information on a weekly basis into Wisconsin Servicepoint. Enroll eligible consumers into PATH using Wisconsin Servicepoint. Create consumer Intake and Eligibility Forms for all PATH enrolled consumers. Transfer consumers where services are no longer appropriate or more services are needed. When appropriate, refer to CARS, Family Care or Adult services. Identify consumers that might be appropriate for Wiser Choice and/or OCHC AODA case management services through the SHARE program and do appropriate referrals. Attend county staffings for shelter placement and/or to update the team when a consumer is staying at Safe Haven or THP. Coordinate transportation for consumers to and from appointments, to include medical and mental health. Attend and actively participate in departmental meetings and meetings with other service agencies. Coordinate/schedule any necessary medical examinations or psychiatric evaluations through OCHC Clinics or establish collaborative relationship with an organization that will perform any examinations needed to make a disability determination. Collaborate with and make referrals to other organizations to ensure favorable outcomes for consumers and beneficiaries. Experience with jobs requiring organizational skills, administrative work, writing and editing. Ability to comprehend instructions and understand medical/psychiatric terminology to screen claimants for program appropriateness. Act as a resource to representatives from other community based organizations to ensure that this program is recognized as a resource for those eligible consumers. General duties for the PATH Outreach Worker: Complete special projects as assigned. Maintain technical competency and remain current in technology and changes in the industry. Perform all data entry accurately into computerized data entry system using Wisconsin Servicepoint. Attend all trainings and workshops scheduled as they relate specifically to the PATH Program. Develop and maintain positive working relationships with consumers and other employees of the agency. Manage and maintain records to ensure the completion of all required paperwork, documents, etc. Ensure compliance with all safety and work rules and regulations. Ensure the maintenance of departmental housekeeping standards. Required early morning Friday shift. Time begins at 3am and ends at 11am. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required for the role. The individual must have the ability to recognize medical and psychiatric disabilities in claimants, in alignment with the standards established for determining eligibility for Supplemental Security Income (SSI). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Education and Experience: A Bachelor's degree and a minimum of one year of related experience; OR A High School Diploma or GED and a minimum of three years of related experience. Outreach Community Health Centers, Inc. is an Equal Opportunity Employer