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Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.Education
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.
Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.
The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.
Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education.Training
Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.Important Qualities
Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.
Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.
Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.
Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.
Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.
Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.
Some employers require a criminal background check. In some settings, workers need a valid driver’s license.
|Job Title||Company||Location||Start Date||Salary|
|Community Outreach Coordinator||Timothy Hill Children's Ranch||Riverhead, NY||Mar 01, 2014||$75,000|
|Outreach Coordinator||Arroyo Pacific Academy||Arcadia, CA||Apr 12, 2010||$69,414|
|Bioinformatics Analyst/Outreach Coordinator||J. Craig Venter Institute||San Diego, CA||Jun 27, 2014||$64,480|
|International Outreach Coordinator (EJT Exec. DIR.||International Maronite Foundation||Fairfax, VA||Jun 09, 2010||$61,358|
|International Outreach Coordinator||International Maronite Foundation||Fairfax, VA||Jun 09, 2010||$61,358|
|International Outreach Coordinator||International Maronite Foundation||Fairfax, VA||Mar 15, 2010||$61,358|
|Outreach Coordinator||The Millenium Promise Alliance, Inc.||New York, NY||Nov 01, 2010||$58,282 -
|Outreach Coordinator||The Millenium Promise Alliance, Inc.||New York, NY||Oct 08, 2010||$58,282 -
|Outreach Coordinator||La Clinica de Los Campesinos, Inc.||Wautoma, WI||Sep 10, 2013||$56,243|
|Community Outreach Coordinator||Gilda's Club New York City||New York, NY||Oct 01, 2012||$55,952|
|Graduate Web Communications & Outreach Coordinator||Montclair State University||Montclair, NJ||Jan 06, 2014||$55,807|
|String Ensemble Outreach Coordinator||W. M. Rice University-Shepherd School of Music||Houston, TX||Feb 15, 2010||$55,389|
|Community Outreach Coordinator||The Royal Care, Inc.||New York, NY||Mar 01, 2011||$55,000|
|In-Home Outreach Coordinator||Bienvenido's Children's Center, Inc.||Covina, CA||Sep 15, 2012||$48,500|
|Outreach Coordinator||University of Illinois||Champaign, IL||Jan 08, 2015||$48,442|
|Outreach Coordinator||University of Illinois||Champaign, IL||Aug 01, 2015||$48,442|
|Outreach Coordinator||Indiana University||Bloomington, IN||Sep 02, 2014||$46,779|
|Outreach Coordinator||University of Illinois at Urbana-Champaign||Champaign, IL||Sep 28, 2015||$46,646|
|Volunteer and Outreach Coordinator||Interfaith Works, Inc.||Rockville, MD||Apr 12, 2015||$45,000|
|Volunteer and Outreach Coordinator||Interfaith Works, Inc.||Rockville, MD||Nov 12, 2015||$45,000|
|Outreach Coordinator||University of Illinois||Champaign, IL||Aug 01, 2012||$44,290|
|Outreach Coordinator||Indiana University||Bloomington, IN||Sep 03, 2011||$39,416|
|Artistic Program and Outreach Coordinator||Trisha Brown Company, Inc.||New York, NY||Sep 14, 2012||$38,938|
|Hispanic/Latino Outreach Coordinator II||Wichita Area Sexual Assault Center||Wichita, KS||Sep 29, 2010||$38,043|
|Community Outreach Coordinator||Coalition for The Homeless, Inc.||New York, NY||Feb 13, 2011||$38,000|
|Outreach Coordinator||The American Cancer Society, Eastern Division||NY||Oct 01, 2009||$37,500|
|Coordinator of Arabic Community Outreach||Lighthouse Baptist Church (DBA)||TN||Jun 28, 2010||$37,128|
|Outreach and Advocacy Coordinator||The Arc of King County||Seattle, WA||Sep 09, 2010||$37,000|
|International Outreach Coordinator||Oberlin College||Oberlin, OH||Jun 30, 2010||$36,280|
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