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Become An Outreach Manager

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Working As An Outreach Manager

  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Assisting and Caring for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $57,500

    Average Salary

What Does An Outreach Manager Do

Social and community service managers coordinate and supervise social service programs and community organizations. They manage staff who provide social services to the public.

Duties

Social and community service managers typically do the following:

  • Work with members of the community and other stakeholders to identify necessary programs and services
  • Oversee administrative aspects of programs to meet the objectives of the stakeholders
  • Establish methods to gather information about the impact of their programs
  • Analyze data to determine the effectiveness of programs
  • Suggest and implement improvements to programs and services
  • Develop and manage budgets for programs and organizations
  • Plan and manage outreach activities to advocate for increased awareness of programs
  • Write proposals for social services funding

Social and community service managers work for a variety of social and human service organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Other such organizations focus on helping people with particular challenges, such as mental health needs, the presence of chronic hunger, and long-term unemployment.

Social and community service managers are often expected to show that their programs and services are effective. They collect statistics and other information to evaluate the impact that programs have in their community or on their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify areas that need improvement for programs to be more effective, such as providing mentorship and assessments for their staff.

Although the specific job duties of social and community service managers may vary with the size of the organization, most managers must recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients.

In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.

In small organizations, social and community managers often have many roles. They represent the organization to the public through speaking engagements or in community-wide committees; they oversee programs and execute their implementations; they spend time on administrative tasks, such as managing budgets; and they also help with raising funds and meeting with potential donors.

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How To Become An Outreach Manager

Social and community service managers need at least a bachelor’s degree and some work experience. However, many employers prefer candidates who have a master’s degree.

Education

A bachelor’s degree in social work, urban studies, public or business administration, public health, or a related field is the minimum requirement for most social and community service manager jobs. Many employers prefer candidates with a master’s degree. Coursework in statistics, program management, and policy analysis is considered helpful.  

Work Experience

Work experience often is needed for someone to become a social and community service manager, and is essential for those wishing to enter the occupation with a bachelor’s degree. Lower-level management positions may require only a few years of experience, although social and community service directors typically have much more experience. Candidates can get this experience by working as a social worker or in a similar occupation.

Important Qualities

Analytical skills. Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.

Communication skills. Social and community service managers must be able to speak and write clearly so that others can understand them. Working with the community and employees requires effective communication. Public speaking experience is also helpful because social and community service managers often participate in community outreach.

Interpersonal skills. Social and community service managers should have good interpersonal skills. When speaking with members of their staff or members of the community, they must be tactful and able to explain and discuss all matters related to services that are needed.

Managerial skills. Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.

Problem-solving skills. Social and community service managers must be able to address client, staff, and agency-related issues as they occur.

Time-management skills. Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.

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Outreach Manager jobs

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Outreach Manager Demographics

Gender

Female

66.0%

Male

32.7%

Unknown

1.3%
Ethnicity

White

79.9%

Hispanic or Latino

11.0%

Asian

6.6%

Unknown

2.0%

Black or African American

0.5%
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Languages Spoken

Spanish

58.9%

French

12.3%

German

5.5%

Portuguese

4.1%

Italian

4.1%

Mandarin

2.7%

Russian

2.7%

Chinese

1.4%

Cherokee

1.4%

Japanese

1.4%

Dari

1.4%

Hindi

1.4%

Croatian

1.4%

Tibetan

1.4%
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Outreach Manager Education

Schools

University of Phoenix

8.4%

University of Missouri - Columbia

6.3%

George Washington University

5.3%

Texas Tech University

5.3%

University of Southern California

5.3%

Portland State University

5.3%

University of Washington

5.3%

University of Denver

5.3%

University of Houston

5.3%

Boston University

5.3%

Ball State University

5.3%

Arizona State University

4.2%

Temple University

4.2%

Georgia State University

4.2%

University of Iowa

4.2%

Virginia Polytechnic Institute and State University

4.2%

University of California - Davis

4.2%

University of Texas at Austin

4.2%

American University

4.2%

Colorado State University

4.2%
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Majors

Business

23.0%

Political Science

8.8%

Social Work

8.6%

Psychology

8.3%

Communication

8.1%

Marketing

7.1%

Public Administration

4.7%

English

3.2%

Public Relations

3.2%

Criminal Justice

2.9%

Biology

2.7%

Environmental Science

2.7%

Management

2.5%

Public Health

2.2%

School Counseling

2.2%

Fine Arts

2.2%

Economics

2.0%

Health Care Administration

2.0%

History

2.0%

Liberal Arts

1.7%
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Degrees

Bachelors

43.0%

Masters

33.9%

Other

10.1%

Certificate

5.0%

Doctorate

4.0%

Associate

3.2%

License

0.4%

Diploma

0.3%
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Real Outreach Manager Salaries

Job Title Company Location Start Date Salary
Manager of Outreach National Collegiate Inventors and Innovators Allia Hadley, MA Oct 01, 2012 $100,000
Manager of Outreach National Collegiate Investors & Innovators Allianc Hadley, MA Oct 01, 2009 $95,000 -
$110,000
Manager of Outreach and Staff Researcher California Institute of Technology Pasadena, CA Aug 12, 2013 $85,000
Manager of Outreach National Collegiate Investors & Innovators Allianc Hadley, MA Oct 01, 2009 $83,075 -
$110,000
Manager of Outreach National Collegiate Inventors & Innovators Allianc Hadley, MA Oct 01, 2009 $83,075 -
$110,000
Manager, Genomics Education and Outreach The Children's Hospital of Philadelphia Philadelphia, PA Aug 04, 2014 $80,819
Outreach Manager Xfund Management Company, LLC Cambridge, MA Sep 12, 2015 $70,346
Opinion Leader Outreach Manager Grace Culture Marketing, Inc. West Hollywood, CA Mar 11, 2016 $69,000
Opinion Leader Outreach Manager Grace Culture Marketing, Inc. West Hollywood, CA Nov 03, 2016 $69,000
Opinion Leader Outreach Manager Grace Culture Marketing, Inc. West Hollywood, CA May 26, 2014 $65,000
Educational Outreach Manager Boulder Ballet Boulder, CO Jul 10, 2015 $64,697
Tesol Development and Outreach Manager World Learning Washington, DC Aug 03, 2015 $62,500
Outreach Manager-Contracting Pathology Medical Laboratories, P.A. Leesburg, FL Jun 06, 2012 $61,755
Internet Outreach Manager Ligonier Ministries, Inc. Sanford, FL Feb 13, 2012 $60,000
Manager, Corporate Outreach (Social and Community Barbara Ann Karmanos Cancer Institute Detroit, MI Oct 15, 2014 $55,000
Manager, Corporate Outreach (Social and Community Barbara Ann Karmanos Cancer Institute Detroit, MI Oct 18, 2011 $55,000
Vectorbase Scientific Liaison Outreach Manager University of Notre Dame Du Lac Notre Dame, IN Jan 08, 2014 $52,915
Vectorbase Scientific Liaison Outreach Manager University of Notre Dame Du Lac Notre Dame, IN Aug 01, 2014 $52,915
China Outreach Manager Kearny Street Hotel Employers LLC San Francisco, CA Sep 18, 2014 $52,000
Digital Outreach Manager Media Planning Group USA LLC New York, NY Sep 15, 2010 $50,000
Manager, Web Outreach International Youth Foundation Baltimore, MD Feb 16, 2010 $49,897
Oureach Manager-Contracting Pathology Medical Laboratories, Pa Leesburg, FL Oct 15, 2010 $47,840
Outreach Manager-Contractor Pathology Medical Laboratories, Pa Leesburg, FL Oct 15, 2010 $47,840

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Top Skills for An Outreach Manager

WebsiteContentOutreachProgramFinancialAssistanceFacebookAdvocacyProgramCommunityMembersTechnicalAssistanceTwitterDeliveryCustomerServiceSupervisePressReleasesOutreachActivitiesSpecialEventsOutreachEffortsCommunityOutreachEventsOversightBusinessDevelopmentMedicaidCommunityGroups

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Top Outreach Manager Skills

  1. Website Content
  2. Outreach Program
  3. Financial Assistance
You can check out examples of real life uses of top skills on resumes here:
  • Worked with Corporate Communications to ensure all website content remained fresh, accurate and relevant.
  • Develop a formal evaluation process to monitor outreach programs and resources.
  • Provided in-home family advocacy to persons or families requesting financial assistance.
  • Company Facebook page is largest in the state among similar entities.
  • Worked with Family Advocacy Program with other social workers.

Top Outreach Manager Employers

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How To Use Outreach Manager With Job Seekers

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