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Outreach manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Jann Pataray-Ching, Ph.D.,
Dr. Malissa Scheuring Leipold
Below we've compiled a list of the most critical outreach manager skills. We ranked the top skills for outreach managers based on the percentage of resumes they appeared on. For example, 10.0% of outreach manager resumes contained patients as a skill. Continue reading to find out what skills an outreach manager needs to be successful in the workplace.

15 outreach manager skills for your resume and career

1. Patients

Here's how outreach managers use patients:
  • Assess patients for possible admission to the Rehabilitation Institute of Montana at Community Medical Center.
  • Educated patients on entitlements and eligibility based on insurance.

2. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how outreach managers use crm:
  • Track sales and account activity through Pipeline Deals CRM software.
  • Leverage CRM sales system to maximize outreach efforts to community and parents.

3. Community Outreach

Here's how outreach managers use community outreach:
  • Supervised a high-performing team of eleven outreach coordinators based around the state and responsible for community outreach and facilitating strategic partnerships.
  • Plan and lead community-based activities including peace initiatives, social justice projects and community outreach events.

4. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how outreach managers use database:
  • Established a reference statistical database to track strategic engagements and generate status reports.
  • Segmented and maintained program lead database and customer relationship management tool.

5. Outreach Efforts

Here's how outreach managers use outreach efforts:
  • Participated in numerous outreach efforts in the service area such as eligibility orientations.
  • Developed relationships with regional professionals through outreach efforts and marketing communications.

6. PowerPoint

Here's how outreach managers use powerpoint:
  • Performed administrative skills utilizing Microsoft word, Excel and PowerPoint
  • Created copy to update website and Powerpoint presentations.

7. Social Work

Here's how outreach managers use social work:
  • Advised 45 Non-Clinical Social Workers on resource strategies; resulting in over 5,000 partnerships in 2 years.
  • Performed dozens of corporate presentations to organizations, Social Workers, and medical offices.

8. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how outreach managers use salesforce:
  • Tracked and maintained contact information using Salesforce.
  • Manage sales pipeline, dealer education, and other opportunities in Salesforce.com.

9. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how outreach managers use business development:
  • Handpicked by Local and Regional sales executives for this new mid-market business development position full of risk and challenge.
  • Transitioned inside sales team from sales to marketing, rebooting to five-person hybrid business development and CX team.

10. Outreach Strategies

Here's how outreach managers use outreach strategies:
  • Developed outreach strategies to increase public and Federal awareness of technologies ready and available for transfer or commercialization.
  • Compiled, analyzed and interpreted data to determine and recommend membership outreach strategies.

11. Strategic Plan

Here's how outreach managers use strategic plan:
  • Solicited, collected, analyzed and trend-spotted public input to inform agency strategic planning.
  • Provided strategic planning, contact management and campaign implementation to increase participation.

12. Facebook

Here's how outreach managers use facebook:
  • Assisted in the development and implementation of the agency marketing plan and with agency website and Facebook.
  • Created, managed and tracked Google and Facebook PPC campaigns, yielding a positive ROI for clients.

13. Event Planning

Here's how outreach managers use event planning:
  • Formulated documents for dental staff for any upcoming health events around the surrounding areas and conducted all event planning.
  • Experienced working with community health workers, event planning, and community collaborations.

14. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how outreach managers use technical assistance:
  • Provided technical assistance and training to community leaders and organizations.
  • Provided technical assistance to exhibit development.

15. Outreach Events

Here's how outreach managers use outreach events:
  • Planned and executed educational outreach events; Trained and supervised volunteers.
  • Planned ten educational outreach events for hundreds of families, and secured $10,000 in foundation funding for the events.
top-skills

What skills help Outreach Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on outreach manager resumes?

Jann Pataray-Ching, Ph.D.Jann Pataray-Ching, Ph.D. LinkedIn profile

Professor and Department Chair, Coordinator of Curriculum and Instruction, Cal Poly Pomona

-The ability to use technology in online platforms
-The ability to speak multiple languages
-Teaching experience
-Completion of state certifications and assessments for the teaching credential.
-The willingness to teach in urban, rural, and low-income communities
-The ability to advocate and teach for racial and social justice
-Secondary credentials and added authorizations in bilingual education and computer science.
-Master's degrees in Education to strengthen the credential

What outreach manager skills would you recommend for someone trying to advance their career?

Dr. Malissa Scheuring LeipoldDr. Malissa Scheuring Leipold LinkedIn profile

Chair & Associate Professor, Iona College

If a graduate needs to take a gap year, I would recommend that they keep their footing in the education field in some manner. Whether this is training in educational platforms, like Google Classroom or IXL which have become very popular among PK-12 schooling, this will enhance the skills which are now required in most classrooms today since the current climate dictates whether schooling may be in-person one day and remote another. Such classes/workshops are offered through colleges and universities, such as Iona, as well as through professional educator groups, such as Kappa Delta Pi, which is an international honor society in education. Also, every curricular area has professional memberships for teachers, and they consistently offer refresher workshops which keep teachers abreast of the latest in their field. Employers want to know that their teacher candidates and teachers take the initiative to be lifelong learners and model continuous best practice.

What technical skills for an outreach manager stand out to employers?

Dr. Amy Holcombe Ph.D.Dr. Amy Holcombe Ph.D. LinkedIn profile

Interim Dean, High Point University

Education leaders must posses effective communication skills that enable them to inspire internal and external stakeholders to buy into their vision. They must be leaders who can stake out a vision, align all of their resources and efforts towards achieving that vision, and effectively gain the commitment from all constituents to support that vision. Savvy employers are also looking for leaders that know how to leverage and develop the talent of their people to achieve the organization's strategic goals. Instructional leadership is not longer 'enough.' Strategic leaders must know how to maximize the talent of each team member in order to engage and retain them.
Do you want to know more?
Read more about what experts have to say about outreach manager

List of outreach manager skills to add to your resume

Outreach manager skills

The most important skills for an outreach manager resume and required skills for an outreach manager to have include:

  • Patients
  • CRM
  • Community Outreach
  • Database
  • Outreach Efforts
  • PowerPoint
  • Social Work
  • Salesforce
  • Business Development
  • Outreach Strategies
  • Strategic Plan
  • Facebook
  • Event Planning
  • Technical Assistance
  • Outreach Events
  • Education Programs
  • Medicare
  • Community Engagement
  • Medicaid
  • Community Events
  • Press Releases
  • Outreach Program
  • Outreach Materials
  • Government Agencies
  • Trade Shows
  • Community Relations
  • Program Development
  • Community Organizations
  • SEO
  • CMS
  • Community Agencies
  • Conflict Resolution
  • Local Community
  • Child Abuse
  • Health Fairs
  • Oversight
  • Advocacy Program
  • Promotional Materials
  • Twitter
  • Direct Reports
  • Fact Sheets
  • External Communications
  • Outreach Plan
  • HIV
  • Social Justice
  • Public Events
  • Domestic Violence
  • Non-Profit Organization

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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