Top 50 Outreach Specialist Skills

high Demand

• Protect the security of medical records to ensure that confidentiality is maintained according to HIPA regulations.
• Help analyze tests and medical records to ensure completeness and compliance with appropriate laboratory regulations.
• Provided Medical Records to medical personnel
• Assist mental health coordinator with medical records retrievals, scanning, discharge and coordination of clinic flow where indicated.
• Reached out to and coordinated with medical providers to obtain updated medical records for each client.

• Support the capture of HEDIS medical records for the review and abstraction of supplemental data.
• Apply structured auditing criteria to medical records to determine compliance with standards to EAS.
• Communicated with physicians concerning clients, handled and faxed medical records.
• Identified the most efficient means to collect medical records.
• Manned the faxes that came in for Medical Records.

• Managed a small roster of medical records technicians.
• Review medical records for HEDIS standards.
• Called Providers for Medical Records.
• Perform medical records abstraction in support of the annual healthcare effectiveness data and information set.
• home visits, obtaining medical records, Medi-Cal application processing, etc.)

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high Demand

• Recruited and trained more than 100 Hispanic volunteers for the American Red Cross, and trained Spanish-speaking instructors on HIV/AIDS education.
• Performed outreach education to Pierce County social service agencies and individuals for prevention and intervention of HIV/AIDS, and STD's.
• Provided testing and screening of lead for children infant-5years as well as HIV/Hepatitis to at risk teens and adults.
• Conduct HIV counseling, testing and referral services in a variety of settings for both individuals and couples.
• Verified client information reviewing files, archives and other available case management programs utilized by the agency.

• Engaged individuals in the community to provide HIV education and risk reduction counseling.
• Supported team members and supervisors in effort to meet produce HIV testing scopes.
• Distributed information on Hepatitis and HIV to urban communities of New York City.
• Provided therapeutic services and linkages to care for individuals living with HIV.
• Conduct extensive HIV CT in traditional and nontraditional settings.

• Provided HIV counseling and administered HIV testing to clients.
• Coordinate and conduct HIV and STI prevention outreach activities.
• Tested individuals for HIV and Hepatitis C.
• Provided information on HIV/STD transmission and prevention.
• Provide HIV Counseling and Referrals.

• Monitored Virginia HIV/AIDS/STD legislation and healthcare policies.
• Organized HIV/AIDS education and testing for Greenville community (tested 126 people for HIV in one day).
• Analyzed state and national data for and reported local trends in risk factors for HIV/AIDS and STDs.
• Conducted street outreach and Orasure HIV testing.
• Perform HIV & HEP C test to client's .Outreach at various homeless shelters and drop in centers.

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high Demand

• Facilitate weekly interventions for all active contracts through data entry into internal application.
• Provide data entry support by maintaining and updating client s information and progress notes with the EICARE online database system.
• Conducted in-depth reviews and analysis on each claim, and managed administrative duties and data entry for incoming documentation.
• Produced weekly and monthly progress outreach program reports, including data entry and chart updates for follow-up.
• Position also involved data entry, document interpretation, and training of peers in relevant benefits knowledge.

• Perform clerical duties such as word processing, data entry, answering phones, and filing.
• Performed other duties such as, data entry of applications, filing, & generating reports.
• Maintained documentation, reports, and data entry per HIPAA, CDC, and HopeHealth guidelines.
• Developed and maintained record keeping files and databases, completed necessary reports and data entry.
• Maintained appropriate and accurate data entry into AIRS and PEMS databases for all clients.

• Maintained a less than 2% error rate in records abstraction and data entry.
• Work in a team, and perform data entry on a daily basis.
• Managed and maintained budget data entry, office management, connected with volunteers.
• Monitor data entry and reporting on program enrollment, and medical treatment.
• Modify and/or enter status codes and other data entry including comments/progress notes.

• Complete, accurate and timely data entry into the HMIS system.
• Performed accurate data entry, word processing, spreadsheet management.
• Update and complete data entry in the systems.
• Schedule Annual Health Assessments Data Entry Insurance verification Handle inbound and outbound calls
• Head Driver and oversee medical transportation unit van Outreach to homeless Residential patient support Oversee staff of twenty employee Data entry D.I.S

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high Demand

• Deliver presentations at public speaking events to veterans and local officials regarding the Cherokee Veterans Outreach Program.
• Provide Employment & Training opportunities to/for our unemployed Disabled Veterans.
• Promote early intervention of eligible Cherokee Nation Veterans and their families residing within the 14 counties of the Cherokee Nation.
• Collaborated with Upward Bound, Upward Bound Veterans, and McNair Scholars programs on career and college readiness initiatives.
• Establish relationships with local VA facilities, including Vet Centers and Veterans Benefit Administration (VBA) offices.

• Assist veterans with referrals to employments services, and provide ongoing case management services.
• Participate in SUS Veterans Service Fair(s) and other company events.
• Participated in local community and state events to raise awareness of Veterans issues.
• Excel Documents to keep track of veterans log search info and job referrals.
• Participated with the homeless counts and other projects which also assist veterans.

• Prepare and delivering presentation which explain the benefits of hiring Veterans.
• Produce a weekly report of veterans encountered by the outreach team.
• Networked with other agencies to further assist veterans in need.
• Provided housing assistance, therapy and case management for Veterans.
• Track veterans referred for program entry and screening appointments.

• Interview and place Veterans into civilian employment.
• Hire, guide and provide team with analytical reports, mentoring and advice to explain the value of hiring veterans.
• Assited Veterans with the enrollment process into the VA health care system.
• Received Outstanding Service to Veterans Award from the Department of Ohio VFW.
• Coached Veterans on V.A benefits and services for newly discharged veterans.

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high Demand

• Utilize resource database to provide information and referral assistance to participants seeking additional mental health and substance abuse services.
• Enhance public awareness of mental illness/substance abuse and their treatment within target population by participating in community events.
• Attended community events to provide information about substance abuse treatment and prevention.
• Collected behavioral and clinical data for the Substance Abuse and Mental Health Services Association (SAMHSA) using patient self-assessment tools.
• Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.

• Provide support for issues such as disclosure, adherence, parenting, relationships, pregnancy, and substance abuse.
• Received Outstanding Performance Ratings for each year I served as Acting Coordinator of the Substance Abuse Treatment Program.
• Locate Erie County Medicaid recipients diagnosed with mental illness, alcohol/substance abuse, and or severe health diagnosis.
• Completed psycho-socials for clients eligible for housing programs and longer-term services, including substance abuse treatment.
• Balance a case load of psychiatric and substance abuse adult clients working towards a common goal.

• Published in the American Journal of Addiction 2003 Reducing Hospitalizations and Arrests for Substance Abusers.
• Address issues of safe sex, substance abuse, and pregnancy prevention and support.
• Provide available services based on individual symptoms of mental health and substance abuse.
• Assist members with behavioral health and substance abuse referrals connect with care managers.
• Provide substance abuse prevention training and education to children of various age groups.

• Assisted in placing homeless clients into shelters.Provided referrals to substance abuse centers.
• Provided trainings on substance abuse and mental health issues for providers, consumers and youth.
• Case manage homeless individuals with dual diagnosis of substance abuse and mental health.
• Lectured on the effects of substance abuse in the community .
• Experience 1999-2008 JESCA Miami, FL SUBSTANCE ABUSE COUNSELOR * Conducted Case Management.

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high Demand

• Fielded phone calls from applicants for medical and wellness benefits, treating each individual with respect, understanding, and sincerity.
• Experience with high volume of phone calls, very organized, detailed orientated, typing, filing, and preparing agendas.
• Answered incoming phone calls from prime bidders seeking information about placing ads with us or purchasing our services.
• Performed outreach efforts (phone calls and mail contact) in order to manage participant retention in programs.
• Conduct initial and follow up phone calls with clients, and home visits to TANF clients when necessary.

• Perform daily outreach activities which included home visits, phone calls, mailings and follow-ups on failed attempts.
• Conducted weekly outreach to TANF clients via home visits, emails, phone calls, and agency visits
• Answered phone calls and made calls to organizations who were interested in presentations about the company.
• Support Health Coach and Nurses with member s inbound/outbound phone calls once enrolled in programs.
• Perform community based outreach activities such as home visits, telephone calls and correspondence.

• Make phone calls to members to see if their services was provided.
• Conducted home visits, made student phone calls, and transported students.
• Handled a large volume of phone calls, chat and emails.
• Managed multiple administrative tasks; phone calls and general administrative duties.
• Answered phone calls and created intakes for the clients.

• Answered phone calls at the front desk.
• Participated in thousands of consumer advisor phone calls and drafted as many consumer responses in the last 2 years.
• Maintained and updated patient database Contacted patients through phone calls to acquire primary care doctor information.
• Track daily phone calls in the Qxnt system.
• Enroll clients for Health Home services Conduct community based home visits Conduct phone calls Documented Progress notes in dashboard and IEcare

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high Demand

• Provided direct supervision with conducting outbound motivational calls to eligible members to provide information regarding program benefits.
• Conducted outbound motivational calls to members.
• Conducted over 130 outbound motivational calls a day to members to follow up with Disease Management survey.
• Conduct outbound motivational calls to members that do not respond to Disease Management survey.

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high Demand

• Provided outreach to low income population and developed linkages with collaborating agencies, public and private educational institutions and community resources.
• Maintain positive relationships with referring community resources/ health facilities and provides appropriate referral to health center and other community resources.
• Connected parents to needed community resources; Assessed and identified At-Risk students and referred them to appropriate educational services.
• Referred clients to various self-help community resources and assisted them obtain a home delivery medication service.
• Developed advisory committee to aid in program development and to build collection of community resources.

• Identify opportunities for financial management and recommend community resources for family support.
• Conducted outreach presentations and provided referrals to agencies and community resources.
• Coordinated case management between families and community resources and families.
• Addressed questions needing clarification while making referrals for community resources.
• Provided information about community resources to support client wellness goals.

• Completed individual assessments and offered access to community resources.
• Locate and case manage homeless youth and families including assistance to find shelter, food and referrals to community resources.
• Provide community resources as well as basic need items such as nonperishable food items and personal hygiene commodities.
• Provided referrals, support, and knowledge of community resources for homeless and disadvantaged pregnant woman.
• Assist and refer Members is accessing available community resources to help meet their needs.

• Assisted clients in connecting with community resources and collaborated with other social services agencies.
• Advised clients on community resources, made referrals and devised realistic treatment plans.
• Assisted clients via phone in getting connected with local community resources Informed referring medical provider of referrals made and outcomes of referrals
• Conduct the pre-screening and intake process to refer potential clients to HUD Regional Office or appropriate community resources.
• Informed citizens of available agencies, services and community resources * Developed plans for after school and summer programs

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high Demand

• Determine potential eligibility for health care coverage in accordance to state/federal/local policies and procedures.
• Worked with public school districts to identify community members who were without health care and provided appropriated follow-up.
• Implemented agency-wide diversity training on providing inclusive health care services to address the needs of the LGBT community.
• Conduct surveys of patients to build statistical data to improve the overall efficiency of the health care system
• Document pertinent patient information in the appropriate systems dictated by the health care facility and DECO.

• Linked parents and children to health care services to ensure vaccination records were up to date.
• Organized referrals for health care, social support, and housing services for HIV-positive clients.
• Worked closely with certified nurse practitioners and the medical community to provide comprehensive health care.
• Assisted with health related issues; routed and referred members to local health care providers/facilities.
• Coordinated and staff health care enrollment events and enrollment fairs across to Metro DC region.

• Facilitated enrollment for all interested consumers in the Working America Health Care program.
• Assisted patients in obtaining housing, preventative health care, and transportation services.
• Provided Outreach to educate a transient and low income population on health care.
• Provided assistance to community members in finding access to health care.
• Identify patients who lack access to health care and health insurance.

• Focus on low income families with limited resources to health care.
• Provided basic health care to migrant farm workers.
• Educated citizens about health care and education reform.
• Engaged and enrolled members in various disease management programs; I attempts to reduce cost of health care.
• Act as point of contact, trusted advisor and educator on health care related inquiries to members.

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average Demand

• Promote healthy living by identifying potential opportunities to encourage healthy lifestyle choices and refer to community support services.
• Assisted clients in the transition process, intensive case management and support services resulting in reduced incarceration recidivism.
• Coordinate support services for individuals with mental health and developmental disabilities.
• Referred individuals to support services as appropriate.
• Find housing, transportation and support services with the help of Job Corps for 12 month post placement.

• Coordinate mental health, chemical dependence, and medical, legal, housing and needed support services.
• Coordinated the activities of the Team to ensure efficient and comprehensive care management support services to Members.
• Assisted graduates in identifying and obtaining support services within the communities where they work and live.
• Utilized strong leadership skills in managing and providing support services for over 40 clients per night.
• Develop rapport with clients to aid in providing support services during crisis situations.

• Provide behavior and functional support services in the home and community settings.
• Utilized a resource directory to refer clients to emergency support services.
• Provide linkage to care and support services to diagnosed positive clients.
• Engage and inform individuals about support services.
• Transitioned from a military & commercial construction/project management background into a community support services role.

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average Demand

• Coordinated chart retrieval methods on behalf of major insurance companies.
• Communicated with other insurance companies on behalf of the corporation.

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average Demand

• Provided risk reduction education to targeted population through health fairs and distributing educational materials in the community.
• Perform canvasing the community for potential program recipients and participate in community health fairs.
• Coordinated community health fairs to identify clients & disseminate literature.
• Draft language for outreach and educational activities including health fairs, community events, college orientation, job fairs and clinics.
• Forged relationships with community based organizations, businesses, and schools through outreach excursions, workshops, and health fairs.

• Oversee blood lead level testing events with local schools, churches, health fairs, and community organizations.
• Participated and assisted in planning of community activities, health fairs, festivals, etc.
• Planned, organized, and implemented workshops, health fairs, and special events.
• Promote health programs such as community events and health fairs that target our demographic.
• Attended health fairs and promote our services with a booth or brochure handout.

• Attend health fairs and seminars to promote free and low cost services.
• Attended local Health Fairs to advertise available services and provided enrollment assistance.
• Participate in health fairs, community events, meetings of parents etc.
• Administered surveys at community events, health fairs, and parades.
• Attend health fairs, enrollment and community events.

• Coordinate and develop health fairs inside the communities.
• Coordinated community health fairs and special events.
• Attend neighborhood health fairs and events.
• Organized and promoted health fairs.
• Contract position Enrolled clients Outreached to the population Scheduling clients Health Fairs for enrollment

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average Demand

• Trained community residents, program participants and staff on the transitional elements of veteran to civilian development, education and outreach.
• Compiled statistical data from program reports and presented summaries created from program participants and feedback.
• Collaborated closely with Case Managers to place program participants in appropriate activities.
• Coordinate recruitment and placement of training program participants.
• Chaired annual city-wide recognition ceremony for program participants.

• Collected leads from prospective program participants.
• Resulted in a marked improvement of chronic health conditions such as diabetes and hypertension in program participants.
• Perform a broad assessment of educational and cultural activities with students and parents of program participants.
• Conducted, collected and evaluated ATOD health risks and use surveys from program participants.
• Recruit clients from various areas and assist in supervising program participants and tutors.

• Organize and conduct monthly visits for program participants in the target school areas.
• Identified and recruited appropriate program participants with the assistance of case managers.
• Represent the Institute at community meetings and recruit program participants.
• Conducted outreach activities for Welfare to Work Program participants.
• Developed and maintained supportive, positive relationships with program participants, partners and organizational funders.

• Assist program participants with use of lending library, computers, laminator, and copy machine.
• Worked closely with Career Advisors to place program participants in the appropriate activities.
• Connected homeless women and men with resources within the community conducive to their need Provided data Served as mentor to program participants
• Developed worksites in order to match program participants and employers needs to fill job openings.

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average Demand

• Provided medically accurate information and referrals with Medicaid and other alternatives to clients when requested.
• Communicated information and made referrals to web and community-based resources
• Coordinate and attend referrals to specific participants needs.
• Provide detailed quarterly reports on presentation and referrals.
• Facilitate referrals for primary health services.

• Committed street outreach at various city parks searching for youth participants into the program and to give referrals to needy youth.
• Conducted outreach, case management, and made referrals to the proper agencies for the homeless and their family members
• Help client's access and retain services by providing referrals, accompanying to appointments, and engaging with providers.
• Conducted individual health assessments that included health history, blood pressure, blood sugar screenings, and referrals.
• Assist with community referrals for job placement, educational enhancement, and life skills training.

• Case Management, referrals, and serve as liaison to community services and housing projects.
• Follow up with members and their families to ensure effectiveness of resources and referrals.
• Track and monitor referrals received from associated hospitals and outside sources.
• Performed referrals, placements, and transports into various services.
• Track and recorded referral sources and referrals on a spreadsheet.

• Screen all referrals for additional DCS program participation.
• Worked within a large multi county setting providing education and community referrals.
• Track the outreach and engagement of Lead Health Home referrals as required.
• Doctor referrals and transporting Weekly Staffing Advocating for clients when needed.
• Supervised outreach in Rhode Island Provided referrals and counseling Supervised clients at drop-in center Facilitated group counseling, job coaching

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average Demand

• Participate and provide support in group and individual therapy for clients.

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average Demand

• Obtained pertinent information from new clients by asking them to complete surveys or interviews courteously and professionally.
• Interacted with new clients and improved customer service by building relationships, resulting in faster/more accurate referrals.
• Manage 30-40 homeless individuals and conduct intakes with new clients at emergency overnight shelter.
• Performed data entry for new clients and kept the information in database up-to-date.
• Processed paperwork for new clients efficiently and in accordance with protocols.

• Conducted energy audit and assessments for all potential new clients.
• Completed assessments on new clients based on DSM-IVTR and DSM-5 criteria, noting suicidal and homicidal ideation.
• Served as first point of contact as new clients (i.e.
• Contacted new clients, scheduled orientation and conducted .Did home visits, client assessments.

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average Demand

• Institute for Responsible Fatherhood and Family Revitalization Received intensive training in counseling and social services.
• Coordinated appointments between social services and families along with home visits
• Complete a comprehensive health assessment/reassessment of client's medical, social services needs to help develop individualized patient care plan.
• Worked with the Department of Social Services to identify and eliminate barriers which hindered participation in the Food Stamp program.
• Provided community awareness to 300 or more participants on shelters, health, community programs, and social services.

• Maintained current files of social services available the residents and provided information about how to obtain the services.
• Determine if clients' documents meet program criteria, for preparation in submitting to local social services offices.
• Utilize resources of social services/other agencies, and community resources as a means of dealing with identified needs/problems.
• Maintained relationships and partnerships with local departments of Social Services in both Nassau and Suffolk Counties.
• Escort clients to medical appointments, welfare, social security office and other social services.

• Provided Social Services to Migrant Farm Workers, Job Seekers, and Employers.
• Counseled fathers who were referred to organization from the Department of Social Services.
• Provided a wide range of complex support social services for complicated cases.
• Determined client needs for basic social services for children and adults.
• Assisted in coordinating student social services, referrals and follow up.

• Located and contacted customers to offer Social Services.
• Promote basic health and social services and education to migrant farm workers making visits to campsites identifying health problems and concerns.
• Developed and presented special programs and trainings for community, police, hospital, legal, and social services personnel.
• Prepare and develop quarterly Food Bank newsletter (Food Matters) reaching 2,300 Alameda County Social Services staff.
• Develop and maintain relationships with healthcare, social services, and military providers.

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average Demand

• Coordinated follow-up care plans, including scheduling appointments and enrolling members in related programs.
• Assist families in scheduling appointments with certified application assistants.
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Coordinated follow-up care plan needs for members by scheduling home visits and/or scheduling appointments at Take Care Clinics.
• Assist Veterans in scheduling appointments with program Case Managers and Outreach and Intake Specialist II's.

• Transport clients to medical visits, scheduling appointments for clients and do home visits as necessary.
• Coordinate follow-up care plan needs for members of the foster care population by scheduling appointments.
• Coordinated follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
• Assisted with scheduling appointments and referrals for therapist and psychiatrist.
• Call center position providing excellent customer service while assisting callers with scheduling appointments Responsible for providing estimated costs for procedures

• Up to 10% travel within main county and surrounding areas Assist Veterans in scheduling appointments with program Case Managers and Outreach
• Assisted patients with scheduling appointments and engaged in necessary activities to ensure patient compliance (i.e.
• Averaged eighty calls per day Assisted Behavioral Health Coaches in scheduling appointments for enrolled members
• Assisted members in scheduling appointments with plan providers according to healthcare needs.

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average Demand

• Provided individual crisis intervention for Spanish speaking victims of rape and/or sexual assault and their significant others.
• Served and provided face-to-face individual crisis intervention and support group services to all populations as needed.
• Provided crisis intervention and case management services, including housing placement and linkage to community resources.
• Provide crisis intervention, and emergency and social services for homeless, runaway, and at- risk youth aged 12-21.
• Provided crisis intervention, advocacy, support and referrals to callers of the 24-hr Crisis Line.

• Provide hope, encouragement and supportive therapeutic counseling and crisis intervention to clients in need.
• Provide telephone crisis intervention to the 24 hour Emergency Youth Crisis Line.
• Provided emergency assistance, crisis intervention, and food bank referrals.
• Led regional team coordinating crisis intervention services at the local level.
• Performed short-term crisis intervention for victims of sexual assault.

• Assess triage calls and provide crisis intervention support.
• Manage crisis intervention for found clients.
• Provided crisis intervention, situational counseling, education and prevention services to youth.
• Answered hotline calls and provided information and crisis intervention.
• Planned, managed, and provided leadership for street outreach and crisis intervention services for at-risk youth 15-18 years of age.

• Provided Advocacy/Linkage/Referral/Monitor/Casework Counseling/Crisis Intervention Coordinated/Attended network meetings Prepared/Reviewed Psycho-social/Six Month Individualized Service Plan

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average Demand

• Provide information about motivational program to engage member participation such as benefits and available services.
• Provided information regarding available services to community and faith based organizations.
• Interviewed clients and obtained information, explained available services and resources that was available to them.
• Composed correspondence to inform community of available services and to make requests for donations.
• Provided detail overview regarding the plan and the available services offered to patients.

• Gain a working knowledge of all available services.
• Key Contributions: Re-engage clients by discussing the range of available services, and the potential benefit of participation in WeCARE.

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average Demand

• Provide support/educational groups for survivors of Domestic Violence and Sexual Assault in community settings.
• Work on curriculum and proposal for domestic violence presentations to prisoners.
• Distribute brochures and other information related to sexual and domestic violence.
• Counseled survivors of domestic violence.
• Assess clients' needs as it relates to domestic violence, housing, employment, and clinical services.

• Developed and facilitated workshops on HIV prevention, domestic violence, stress management, and harm reduction.
• Conducted presentations in English and Spanish on sexual assault, domestic violence and child abuse related issues.
• Led a women's counseling group to discuss topics such as domestic violence and relationship issue.
• Provide post-secondary education to raise awareness of domestic violence, sexual assault, and its effects.
• Counseled children with behavior problems, and their families, grief counseling, domestic violence counseling.

• Provided individual and group counseling sessions on suicide, domestic violence, and sexual assault victims.
• Started 2 free, civil-legal clinics for Native survivors of domestic violence in rural Montana.
• Assess risks and provide short-term counseling for victims of domestic violence or child abuse.
• Lead actions to create awareness about Domestic Violence among Latino community in NC.
• Trained, prepared, and presented presentations on domestic violence throughout the community.

• Provided counseling, court support and resources to victims of domestic violence.
• Helped troubled woman with drug abuse or domestic violence.
• field responder for community crises such as domestic violence, child/elder abuse neglect etc.

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average Demand

• Collect and assess research based data to evaluate the needs of female leadership within the LincolnPublic Schools and Juvenile Justice Programs.
• Work with students in Seattle Public Schools, Franklin High School, Garfield High
• Presented to students in the public schools about children who are deaf.
• Drug Education Coordinator Jonesboro Public Schools
• Create, present and evaluate curriculum for underserved girls in Omaha Public Schools, community groups and detention centers.

• help with outreach programs at public schools to teach students about NASA

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average Demand

• Prepared monthly reports for Medical Director.
• Submitted timely monthly reports that were used by the Program Manager to measure the successful development of the outreach program.
• Prepare monthly reports to note job placements, job orders attained, new employers and services rendered to clients.
• Complied monthly reports with data provided to monitor children's participation for statistical purposes valid for grant approvals.
• Supervised peer educators and prepared monthly reports using Microsoft Excel, Microsoft Word, and Uniformed Reporting Systems.

• Prepare monthly reports for own department and across the five departments in division on operations.
• Case management - maintain accurate weekly & monthly reports on individual client progress.
• Collected quantitative data in order to track family successes and complete monthly reports.
• Maintained client databases and created monthly reports to measure impact of programs.
• Prepared monthly reports that assessed the needs of specific geographic area.

• Created Excel macros to run monthly reports for health promotions.
• Prepared clear, accurate progress notes, and monthly reports.
• Generated weekly and monthly reports and other duties as assigned.
• Conduct monthly reports and provide results to DCS CM.
• Prepared weekly and monthly reports.

• Assist in preparing monthly reports to The Federal Housing Administration (FHA) Enter client information in a fair-housing database.
• Transferred the information into a database and excel logs for monthly reports to submit to the county.
• Prepared written monthly reports to assume the safety and adequacy of the workplace.
• Assist with facilitation of didactic groups Completion of weekly and monthly reports Reviewing charts assuring charting meets criteria.
• Make monthly reports to comply with grant funders.

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average Demand

• Prepared press releases for media and other communications to promote community events.
• Produced a variety of internal, external and social media communication products such as press releases, recaps and marketing materials.
• Created and distributed press releases, newsletters and media campaigns to promote fair housing, civil rights and inclusive communities.
• Compose and draft press releases, informative letters, and correspondence on behalf of the Representative.
• Prepared press releases and Public Service Announcements for media distribution in advance of workshops.

• Developed content for websites, social media, press releases, and print materials.
• Developed campaign materials, press releases, news stories and media proposals.
• Prepare Press Releases for review and submission.
• Assisted with press releases and pitches.
• Produced press releases, newsletters, and delivered more than 25 presentations to multiple audiences, including webinars, annually.

• Updated webpage with Press releases and other pertinent information.
• Create Press Releases, presentations via powerpoint or prezi, and agendas for planned visits.

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low Demand

• Helped establish new patient charts and maintain confidentiality of all written and verbal communication.
• Facilitated day to day communication to ensure records were collected and coded properly.
• Maintain exemplary written and oral communication to ensure impeccable maintenance of electronic records.
• Coordinated all necessary communications and updates to assigned accounts.
• Managed social media communications for the Green Business Partnership.

• Prepared reports to NODC management detailing performance metrics related to client services, social media, and communication activities.
• Coordinate and manage international communications, advertising, events, branding, print production, and website strategies.
• Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
• Use critical thinking and active listening skills to support effective telephone communication inbound and outbound.
• Assist in the communication and coordination of enrollment strategies while identifying issues and removing barriers.

• Pioneered new level of improved communications between CMS and hospitals, doctors and consumers.
• Assist existing members with their health plan benefits through phone communication and education.
• Processed encrypted communications from the State and distributed to appropriate staff.
• Lead marketing and communications campaign while promoting Affordable Care Act.
• Selected to represent NODC to internal Strengthening NESDIS Communication Team.

• Selected to represent NODC/NESDIS to NOAA Energy Communication Team.
• Designed/presented: environmental communication strategy, outreach strategy/guidelines, and other key deliverables.
• Support strategic communications planning and media relations activities.
• Facilitate communication between borrowers and Fannie Mae Mortgage Help Centers (MHCs).
• Apply consulting skills, including analytical, listening, people development and oral communications skills.

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low Demand

• Initiated and managed social media presence for 'REI Richmond Market' on Facebook and REI website growing to 400 followers.
• Managed multiple social media sites such as Twitter, Facebook, Word press, Constant Contact etc.
• Created & updated to ensure internet presence (Facebook, Twitter and Tribal Website.)
• Updated the Weekly Website Update Request and Facebook Update for the Upper Manhattan Workforce1.
• Create and maintain Social Media outlets such as Facebook & Twitter.

• Promoted events through social media- Facebook, and Twitter.
• Manage TAMU Sustainability Facebook page and Twitter account.
• Maintained Society's Facebook page.
• Managed six undergraduate students who worked in graphic design, videography, website, Twitter, Facebook and plasma screen programming.
• Managed media buys with PBS, NPR, Facebook, Twitter, ABC, CBS, Univision and Clear Channel.

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low Demand

• Worked effectively with Public Affairs team to share videos on twitter of common questions asked by applicants.
• Headed Twitter account research and management.
• Initiated and utilized use of social media tools such as HootSuite to pre-write Twitter posts and managed the digital presence.

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low Demand

• Provided crisis intervention to primary and secondary victims of domestic violence, conducted support groups, provided resource information and community presentations
• Facilitated biweekly meetings with focus/support groups with targeted HIV infected and affected population to increase treatment adherence and social support.
• Conducted oral presentations and demonstrations to potential support groups and prospective partners.
• Conducted support groups and medication monitoring.
• Planned and executed weekly support groups for teens as well as character building activities.

• Establish and supervise youth and small support groups for woman in the local community.
• Orchestrated the planning process for hosting youth centered, gender integrated support groups.
• Assisted in hosting support groups for those struggling with postpartum depression.
• Mentored 20-25 at-risk teens through one-on-one sessions and weekly support groups.
• Managed support groups for victims of crime and domestic violence.

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low Demand

• Recommended treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
• Facilitated discussions on voluntary health programs and additional services to help better manage health of those with chronic conditions.
• Follow up on referrals in order to assess outcomes and provide additional services.
• Followed up with clients and provided referrals for additional services when necessary.

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low Demand

• Translated company documents and worked on special projects and assessing diffusing difficult customer service situations with professionalism.
• Completed special projects assigned by management.
• Participated in special projects that consisted of, assisting registered nurses with back log inventory and outreach to specific client groups.
• Lead and oversee special projects and analyze quarterly/annual metrics to identify trends in the area of EEO/Diversity initiatives.
• Served as assistant to manager with special projects on all aged loans and moving them forward towards resolution.

• Worked special projects, monitored employee calls, created procedure manuals for department.
• Planned and coordinated community events, public relations and special projects.
• Participated in special projects and perform other job duties as required.
• Piloted special projects for better patient outreach.
• Implemented special projects as assigned.

• Supervised various special projects (back to-school celebrations, grand openings, etc.)
• Assist with billing duties on special projects Support IT personnel to build new database
• Worked on special projects such as making Whistlestop Boards.
• Coordinated and Executed Community Events Special Projects and Reports Administrative Duties Sponsorship Negotiation Education & Training Sessions in Healthy Lifestyles

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low Demand

• Fostered common efforts with 35 veteran/military non-profit agencies, and created collaborative efforts with over 70 federal/state/local government agencies.
• Worked closely with organizations, individual businesses and government agencies to foster a welcoming climate for the community.
• Act as the mediator between clients experiencing difficulties navigating various government agencies and project coordinators.
• Coordinated environmental service projects with local government agencies, nonprofits and community volunteers.
• Coordinated contracting activities with other Government agencies having interrelated requirements.

• Communicated with other homeless city and government agencies within consortium.
• Provide operational support and training for SAR review teams, OFAC and other government agencies such as the Diplomatic Security Service.
• Educated and communicated with families, providers, educators, government agencies, community organizations, employers and others about HMK.
• Generate ongoing partnerships with key aging network stakeholders, providers, state and federal government agencies with-in my 5-state territory.
• Develop and implement joint efforts with state and local government agencies, nonprofits, and the private sector through.

• Created new relationships with other government agencies and school centers to provide referrals to the CCFC for uninsured children/families.
• Established courteous and friendly relationships with all clients, co-workers and other health and social service government agencies.
• Developed a strong working relationship with Community Colleges, Government Agencies, and Corporations with in territory.
• Collaborate with area agencies, schools, and government agencies to benefit disabled individuals and their families.
• Developed relationships with LHCSA and make presentation to Senior Centers, Food Pantries and Government agencies.

• Coordinate with counterparts from industry, FAA Office of Communications, and/or other government agencies.
• Network with CBO's, schools, churches, government agencies, and community stakeholders.
• Maintain and build partnerships and coalitions with other government agencies, organizations, and businesses.
• Identified and strengthened partnerships between community groups, stakeholders, and District Government agencies.

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low Demand

• Maintained up-to-date knowledge of entitlement programs and benefits for state and federal assistance programs.
• Educated families with completing applications for financial assistance programs.
• Integrated company-owned Employee Assistance Program into marketing presentations.
• Specialize in the Pennsylvania prescription assistance program.
• Job Duties: Sub-contract with Assert Inc. for Energy Savings Assistance Program sponsored by Southern California Gas and Southern California Edison.

• Obtained certification with the IRS to prepare taxes within Volunteer Income Tax Service Assistance program/ Prepared over 70 taxes
• Educate and assist with applications for New Jersey's Supplemental Nutrition Assistance Program (SNAP).
• Educate customer under Energy Savings Assistance Program.
• Assisted clients with various employee assistance programs.
• Review required documentation and process applications for two Maryland energy assistance programs.

• Review and process SNAP (Supplemental Nutrition Assistance Program) paper applications.

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low Demand

• Established partnerships within the community to conduct educational programs regarding prevention of Breast, Cervical and Colon Cancer.
• Prepared and presented educational programs and resources to inform members, providers and Medicare beneficiaries.
• Designed psycho-educational programs for the Hispanic population and administered these workshops in Spanish.
• Organize and facilitate educational programs for a variety of social service agencies.
• Coordinated organized, and promoted community based educational programs.

• Presented over one hundred educational programs to a wide variety of audiences, from children to physicists.
• Maintain and support training and educational programs that will enhance the quality of life for farmers and landowners
• Prepared and presented educational programs to a variety of audiences, in person and remotely.
• Team leader for the development of the Agency's Educational Programs website.
• Developed and presented educational programs for families of clients and the community.

• Work with local educational programs to recruit student counselors and treatment technicians.
• Organized adult and youth groups for prevention and educational programs.
• Implemented and facilitated psycho-educational programs for children in the head start program of Brevard County.
• school, community, church and business educational programs.
• Coordinate inservice educational programs for RNs, PTs, and MDs.

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low Demand

• Maintain confidential health information according to state and federal regulations including HIPAA.
• Complete daily documentation following Medicaid and HIPAA policy guidelines
• Enter telephonic enrollment details via computer based health assessment programs while protecting HIPAA.
• Case Management performed in accordance with HIPAA regulations.
• Gained knowledge regarding HIPAA law.

• Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
• Onboarded and trained 18 new specialists to use systems and work under strict HIPAA guidelines.
• Maintain confidential records & comply with HIPAA Document and Record medical updates in computer system.

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low Demand

• Developed PowerPoint presentations about HIV/AIDS prevention.
• Created PowerPoint presentations for events.
• Prepare PowerPoint slides and data for agency executives to use in their presentations and speeches.
• Developed and/or delivered PowerPoint's, print-outs, and web resources.
• Use Microsoft Excel, Word, PowerPoint and Outlook daily.

• Record keeping and data tracking Created PowerPoint presentations used for business development.
• Created PowerPoint presentations and secured lecture commitments for well-sought out Addictionologist.
• Prepare reports on a timely fashion Work with PowerPoint, training registration, training and post training follow up.
• Create data powerpoints to be used during school's public hearings.

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low Demand

• Tracked down and youth who have not received medical care for over 100 days and coordinated care.
• Refer to VA and other agencies for medical care and applying for services connected medical issues.
• Document and report on clients' connection to HIV primary medical care on a quarterly basis.
• Referred homeless clients as needed for psychiatric care, medical care, and emergent housing.
• Provide guidance and support to clients on managing their medical care and adherence.

• Provide assistance to families in gaining access to medical care and medical provider.
• Linked newly diagnosed HIV/AIDS clients to medical care.
• Helped HIV positive individuals connect to medical care.
• Provide navigation assistance and information to facilitate member integration to ensure timely access to medical care and healthcare services.
• Assisted homeless HIV + individuals with connecting them to medical care and supportive services.

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low Demand

• Contacted membership based upon HEDIS measurement.
• Assist Mental Health & Substance Abuse facilities with aftercare programs such as discharge planning and readmission rates to meet HEDIS measures.
• Assisted in the collecting and reporting of data to senior management regarding CMS STARS ratings and HEDIS data.
• Coordinate, complete, and updated management on clinical quality metrics and HEDIS processes and results.
• Assisted with meeting HEDIS measures and in developing strategies and systems for reaching HEDIS goals.

• Performed HEDIS measures to ensure patient has access and information to available care.
• Performed outbound preventative health care calls, focusing on needed HEDIS measures.
• Obtained all missing records to complete and stay compliant with HEDIS Measures.
• Perform outreach calls and enroll plan members into the HEDIS Program.
• Work with HEDIS measures to ensuer top health score rankings.

• Assist with providing needed information to update HEDIS Measures.

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low Demand

• Conducted over 450 law enforcement notifications on line-of-duty deaths.
• Authorized to work with youth in the Cook County Juvenile Detention Center, CPS, and work directly with Law Enforcement.
• Coordinated services with law enforcement and prosecutor and on average would work with one or two prosecutors on a case.
• Created and maintained cooperative and productive relationship with law enforcement, county government officials, and court system.
• Established relationship and rapport with law enforcement, local businesses, schools and social service agencies.

• Presented to industry experts on the use of CTRs and SARs in regulatory exams and law enforcement investigations.

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low Demand

• Input data entry of clients in Awards data base and cares while maintaining confidentiality at all times according to HIPPA guidelines.
• Possess knowledge of Medicaid and Medicare guidelines, products, services and regulations, HIPPA, care-coordination and case/medical management concepts.
• Handle confidential and sensitive matters with professional discretion, in accordance with Colorado HIPPA Laws, and when appropriate compassion.
• Acquire member's personal information in order to create a new account/file while complying rigorously with the HIPPA laws.
• Adhere to all HIPPA and office policies that have been set before me.

• Protect sensitive Private Health Information (PHI) with strict adherence to HIPPA.
• Send fax high risk medication alert to providers following all HIPPA guidelines.
• Adhere to company and department goals as well as being HIPPA compliant.
• Maintain the integrity of PHI and follow rules of HIPPA.
• Verify member demographics and HIPPA.

• Verify member demographics verify HIPPA and enroll member in program .

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low Demand

• Assist Social Workers with insurance questions pertaining to a Medicaid eligibility for members.
• Networked within the community (e.g., school counselors, businesses, churches, police departments and social workers).
• Provide biweekly reporting on site visits and conversations with Physicians, nurses, PA s, Therapist, Social Workers.
• Collaborate with treatment team of clinical social workers, housing associates, and case managers to develop individualized treatment plans.
• Interact with other departments such as Care Coordination, Social Workers, and Care Managers to resolve member issues.

• Schedule meetings with resident, social workers and discharge planners within 10 days of receiving Section Q referrals.
• Assisted Case Managers and Social Workers with case loads by escorting for needed documentation and keeping medical appointments.

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low Demand

• Helped members understand the Disease Management Programs by providing information about the programs, outlining member benefits and explaining available services.

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low Demand

• Coordinated identification of and referral to local, state or federally funded programs and coaching members on health risks.
• Coached members on ways to reduce health risks.

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low Demand

• Maintained a flexible schedule to accommodate families requesting application assistance.
• Provide application assistance for clients that are in need of government assistance.
• Provided individual counseling to help to determine eligibility through pre-screenings, support, application assistance, and advocacy.
• Provide CalFresh information, prescreening and application assistance to low-income member.

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low Demand

• Educate members of community-based and faith-based organizations, the general public, and housing related industry on Fair Housing Act compliance.
• Analyze and reproduce publications targeted to general public about the National Flood Insurance Program.
• Provide information about BRC program to clients and or to the general public.
• Directed the proper use of program facilities by staff and the general public.
• Responded to inquiries from the general public that are project related.

• Addressed questions and concerns from the general public.
• Provide cancer education and screening information to healthcare providers, businesses and the general public.
• Assisted the general public in filing for property tax exemptions.

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