Top Outside Sales Representative Skills

Below we've compiled a list of the most important skills for an Outside Sales Representative. We ranked the top skills based on the percentage of Outside Sales Representative resumes they appeared on. For example, 14.4% of Outside Sales Representative resumes contained Product Knowledge as a skill. Let's find out what skills an Outside Sales Representative actually needs in order to be successful in the workplace.

The six most common skills found on Outside Sales Representative resumes in 2020. Read below to see the full list.

1. Product Knowledge

high Demand
Here's how Product Knowledge is used in Outside Sales Representative jobs:
  • Established relationships with commercial landscaping accounts and built entire customer base by providing excellent communication, customer service and product knowledge.
  • Promoted to Outside Sales Representative due to positive customer relations and product knowledge and relocated to Indianapolis for this promotion.
  • Provided client consultations to increase product knowledge and influence relationship development utilizing comprehensive product knowledge of the steel industry.
  • Conducted formal sales training to dealer Sales Representatives that improved product knowledge and ability to educate potential customers.
  • Developed repeat business and customer loyalty by insuring the highest quality customer support through product knowledge and education.
  • Developed strong relationships with existing customer base by providing sales support and assisting with expanding product knowledge.
  • Provide technical product knowledge to customers about products/services while emphasizing value proposition and building strong relationships.
  • Conduct product knowledge presentations highlighting product features and benefits while providing guidance for accurate application specification.
  • Developed extensive product knowledge and provided knowledge to customers in presentations and through customer service.
  • Implemented advanced communication skills and product knowledge to positively represent brand and corporate image.
  • Provided excellent customer service through problem resolution, product knowledge, and parts availability.
  • Initiated training seminars throughout the territory designed to increase product knowledge and name recognition.
  • Develop product knowledge of equipment and inventory through regular communication with vendors and manufacturers.
  • Share product knowledge with distributors, contractors and customers while providing personal recommendations.
  • Exemplified strong product knowledge to deliver technical assistance relating to cutting tool applications.
  • Work closely with supplier representatives to maintain current up-to-date product knowledge and promotions.
  • Attended training seminars to ensure outstanding customer service and quality product knowledge.
  • Assessed customer needs, offered product knowledge and presented integrated solutions.
  • Developed product knowledge about agriculture equipment and presented information to producers.
  • Pursued clients with extensive product knowledge by personalizing industry standard.

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2. Sales Territory

high Demand
Here's how Sales Territory is used in Outside Sales Representative jobs:
  • Implement company initiatives into sales territory - Maintain positive relations with faculty members, administrative assistants and college bookstore personnel.
  • Direct Outside Commissioned Sales of Specialty printing and mailing services to commercial and institutional accounts Started newly created sales territory.
  • Maintained and developed an extensive sales territory with specific attention toward bringing in new business and maintaining those accounts.
  • Demonstrated tenacity and resilience in a highly competitive market, outselling all other contractors in my sales territory.
  • Manage warehouse manufacturing environment, shipping & receiving, forklift and delivery driver, move into outside sales territory
  • Developed and maintained sales territory by establishing relationships with Interior Designers and New Home Construction Builders.
  • Assigned business development responsibility for a new sales territory across major markets in five Midwest states.
  • Recruited to develop and drive business opportunities and expand product portfolio within designated sales territory.
  • Developed a successful business to business sales territory in Central Virginia utilizing outside sales calls.
  • Explored sales territory and maintained existing customers consistently exceeding sales quotas by approximately 25%.
  • Covered government sales territory, including federal and military bases and sales throughout western Washington.
  • Maintained responsibility of sales territory marketing products and solutions pertaining to customer maintenance needs.
  • Established sales territory in Boston area for leading manufacturer and supplier of business stationery.
  • Recommended changes in personnel assignments and telesales territory configurations that would optimize sales results.
  • Service sales territory by expanding customer base and increasing product sales to existing customers
  • Developed new sales territory for start-up telecommunications unit of major service provider.
  • Identified potential new customers and target accounts in established sales territory.
  • Serviced existing accounts while establishing new accounts in sales territory.
  • Managed sales territory for commercial and industrial paint contractors.
  • Maintained company website and maintained large geographical sales territory.

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3. Sales Goals

high Demand
Here's how Sales Goals is used in Outside Sales Representative jobs:
  • Created unique marketing strategy for new restroom sanitizing service, performing on-site demonstrations that dramatically impacted sales goals.
  • Managed accounts effectively within assigned territory that led to achievement of all sales goals.
  • Managed to achieve sales goals and grow business in an economically challenged environment.
  • Assigned residential territory assignments include weekly sales goals and daily target attempts.
  • Recognized for achieving sales goals and accurately forecasting new business.
  • Key Achievements 1 Expanded Sales Revenue in Assigned Account Base 2 Consistently Achieved Designated Sales Goals 3 Proposed Total Solutions to Customers
  • Service Sales Representative: Responsible to the Operations Manager for successful accomplishments of outside sales goals through discovery sales solution process.
  • Collaborated with cross-functional teams to develop detailed action plans; achieved optimal results within the territory and exceeded set sales goals.
  • Assessed referral trend activity for all accounts and developed creative marketing strategies to increase patient intake and achieve personal sales goals.
  • Knock on a minimum number of doors on a daily basis to meet or exceed daily and weekly sales goals assigned.
  • Organized and communicated daily office sales meets, trained and mentored 10 sales people to meet and exceed daily sales goals.
  • Achieved at least 120% of sales goals yearly; ranked within the top 13% for first-year sales representatives.
  • Exceeded company sales goals each year by 10% and increase new customers accounts by 15% of targeted goals.
  • Create bids and negotiate discounts for large orders while maintaining company profit margins and meeting individual product line sales goals.
  • Achieved ambitious sales goals through solid execution of well-planned strategies, selling proprietary, enterprise-wide, high-speed data transformation software.
  • Conducted business to business outside sales calls while seeking innovative ways to achieve monthly sales goals and customer service numbers.
  • Planned and implemented direct mail campaigns to achieve sales goals, Number 4 in leading sales out of 20 reps.
  • Take payments over the phone and in person, enter in sales, and meet weekly and monthly sales goals.
  • Attained or exceeded personal sales goals by 10%, and led new account development on a monthly basis.
  • Tracked sales data for all 300+ accounts and achieved notable growth through meeting sales goals and placing new product.

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4. Customer Service

high Demand
Here's how Customer Service is used in Outside Sales Representative jobs:
  • Provided customer service technical support to clients worldwide Created and efficiently organized a customer records database for internal billing systems.
  • Served as primary contact between company, customers, and training departments ensuring efficient communication for superior customer service.
  • Ensured compliance with Accounts Receivable to guarantee timely delivery while providing the absolute highest quality of superior customer service.
  • Set appointments and prepared extensive presentations for prospective clients; conducted face-to-face consultations while providing excellent customer service.
  • Maintain outstanding relationships and develop new opportunities with current clients by delivering outstanding customer service with quality products.
  • Establish lasting business relationships with clients while demonstrating excellent account management, customer service and follow-up skills.
  • Provided constant communication and excellent customer service to my clients with face-to-face to contact for reassurance.
  • Warehouse Manager, then Outside Sales Representative, handling individual client accounts and one-on-one customer service/sales.
  • Maintain customer satisfaction while providing solid customer service through conflict resolution and through meeting customer needs.
  • Developed and maintained relationships with clients and prospects through effective account management and customer service.
  • Provided outstanding customer service and post sales satisfaction facilitating long term relationships for repeat business.
  • Provided exceptional customer service and maintained a professional demeanor in a fast paced sales environment.
  • Demonstrated effective customer service and support through increased sales volume within assigned Kansas City territory.
  • Excelled in customer service, problem solving, product/competitor knowledge, and organization/time management.
  • Developed and maintained extensive client base through cold-calling and excellent customer service.
  • Managed territory by providing customer service and updated product and sales information.
  • Maintain acceptable profit margins without alienating customers, through superior customer service.
  • Generated and maintained industry relationships through superb customer service and follow up.
  • Streamlined customer service and finance support for all Verizon National Sales Representatives.
  • Write annual performance and evaluations on Assistant Customer Service Representatives and staff.

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5. Customer Base

high Demand
Here's how Customer Base is used in Outside Sales Representative jobs:
  • Develop new customer base for this manufacturer of industrial pressure sensitive tapes within aerospace, motion picture and manufacturing industries.
  • Maintained and strengthened existing Caterpillar customer relationships in assigned territory while expanding customer base to increase market share and profits.
  • Recruited by Gold based upon my success at National Business Systems in penetrating their territory and established customer base.
  • Inherited small established customer base and significantly improved gross sales and margins by developing and maintaining valuable client relationships.
  • Increased territory sales by developing new customers while successfully managing and servicing existing customer base.
  • Cultivated relationships with customer base in the asphalt industry and started new customer relationships.
  • Cultivate relationships with existing customer base to reaffirm current business partnerships and assure sales.
  • Increased customer base by approximately 25 accounts by building relationships with key decision-makers.
  • Prospected and developed customer base while maintaining strong business relationships with existing clientele.
  • Maintained excellent rapport with existing customers and successfully developed new customer base.
  • Developed extensive customer base consisting of General Contractors and Rental/Leasing Retail operations.
  • Develop and maintain key relationships within a predominately untapped customer base.
  • Maintained and developed customer base for a hotshot freight delivery company.
  • Self-employed manufactures gift representative; sales relationship with existing customer base.
  • Pioneered telemarketing efforts to create up-sell opportunities to existing customer base.
  • Increased existing Architectural- Engineering-Construction customer base in Chicago by 34%.
  • Contributed to the business development efforts and expanded customer base.
  • Develop and maintain industrial customer base through continual customer interaction.
  • Facilitated and increased United Rentals customer base in assigned territory.
  • Implemented sales calls with existing customer base of approximately 500 accounts

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6. Cold Calls

high Demand
Here's how Cold Calls is used in Outside Sales Representative jobs:
  • Conducted 20-30 cold calls weekly and regularly visited existing clients to nurture relationships and encourage repeat/referral business.
  • Managed and serviced existing customers while also growing business by acquiring additional customers by making cold calls.
  • Initiated cold calls to potential residential and business customers.
  • Worked on lead generation, conducted cold calls, and met with nurses and staff to set up concierge health services.
  • Identify prospective new private companies and local government agencies via cold calls and inbound inquiries in assigned territories for business growth.
  • Solicit new advertising clients via cold calls to local businesses and following up on leads from personal referrals and telephone inquiries.
  • Conducted cold calls on a weekly basis which turned into an additional 100 revolving accounts in a period of 18 months.
  • Averaged a minimum of 12 in-person cold calls a day that built a database of competitor s contract expiration dates.
  • Generated sales leads through cold calls and client referrals and coordination of direct mail campaigns by targeting specific market segments.
  • Back to back cold calls - up to 100 per day for purposes of signing up for disaster relief services.
  • Achieved a 64% profit from start-up through successful business to business sales, cold calls, and outside sales.
  • Perform an average of 16 in person cold calls per day, sold and average of one account per day.
  • Utilized cold calls, prospecting, and referrals to sell and upgrade water filtration services to commercial customers in Chicago.
  • Make cold calls, schedule visits to current and prospective clients/customers, effectively manage all stages of sales cycle.
  • Initiate and close sales with cold calls and field visits to home builders, home owners, and businesses.
  • Conducted cold calls via telephone and outside face-to-face meetings to establish and build partnerships for sale of fresh seafood.
  • Performed cold calls, presented product features, negotiated prices, and helped analysis consumer needs for our product.
  • Make cold calls by phone and in-person to increase accounts; Offer enticing deals and negotiate to close account.
  • Conducted cold calls and maintained constant dialogue with existing and new customers, coordinated meetings, and many cold calls
  • Averaged 120 warm calls per week, along with 50 cold calls in the field as company standard.

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7. New Clients

high Demand
Here's how New Clients is used in Outside Sales Representative jobs:
  • Organized territory, generated new clients while servicing existing client base including initiating government contracts.
  • Project coordination overseeing all estimates, installation and scheduling while establishing new clients.
  • Schedule appointments and aggressively prospect new clients including residential and commercial business owners.
  • Developed new clients and maintained/upgraded existing clients.
  • Established relationships with new clients while maintaining and growing existing accounts Tracked clients sales and provided assistance in their marketing strategy.
  • Developed new sales leads and actively prospected new clients daily through cold calls and warm leads from provided and self-generated call-lists.
  • Account Acquisition: Acquired new clients by methods of cold calling, research techniques, networking and personal contact list.
  • Scheduled appointments with existing and new clients to discuss products, services promotions, investments, and other financial offerings.
  • Canvassed territories for new clients including doing demos and explaining company's advantages over other product lines and hair colors.
  • Upgrade current clients in addition to acquisition of new clients for human resource management service, benefit administration and payroll.
  • Prospected for new clients via cold calls and B-to-B prospecting, conducted sales calls, negotiated and closed sales agreements.
  • Partnered with clients to develop creative advertising strategies and solutions, cultivated new clients and managed an account list.
  • Serviced existing accounts and developed new clients from a base composed of drug chains, wholesalers and account headquarters.
  • Managed account portfolio of 120+ and grew existing client base while generating new clients by utilizing consultative selling strategies.
  • Acquired new clients by identifying and managing prospects, researching, networking, and executed daily cold calls.
  • Worked on straight commission so I had to be very self motivated and creative for finding new clients.
  • Prospect and call new clients to gain and expand customer base for high-end, GM certified conversion vehicles.
  • Conduct meetings with staff to discuss potential new clients, new orders and any service issues or concerns.
  • Generate leads and prospect new clients in electronics and precision assembly within Northern Illinois & Eastern Wisconsin territory.
  • Developed an internal marketing plan to attract new clients and offer new products and services to existing clients.

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8. General Contractors

high Demand
Here's how General Contractors is used in Outside Sales Representative jobs:
  • Researched general contractors and built strong relationships to become a primary subcontractor and secure ongoing opportunities to bid on commercial projects.
  • Cultivated relationships with direct decision makers including plant managers, Sr. purchasers, general contractors and architects.
  • Estimate material take-offs and contact prospective commercial general contractors prior to award of landscape and irrigation contracts.
  • Maintained excellent long term relationships with customers, contractors and general contractors and all Product Manufactures.
  • Marketed company equipment to general contractors and military representatives at Fort Hood, Texas.
  • Partner with Landscape companies and General Contractors in designing commercial and residential developments.
  • Experienced in selling to general contractors, sub-contractors, facilities management and government.
  • Direct affiliation with General Contractors and Project Managers on large commercial projects.
  • Position required prospecting, lead generation and closing with General Contractors.
  • Established, develops and maintains business relationships with general contractors.
  • Called on commercial general contractors throughout greater Houston area.
  • Maintained business relationships with general contractors.
  • Conducted on-site visits to general contractors, sub contractors, distribution centers, code officials, architects and owner developers.
  • Identify and follow-up with potential new clients by building relationships with landscape architects, general contractors, and commercial customers.
  • Worked closely with builders, general contractors, architects, estimators and home owners on supplying there building material needs.
  • Account management of new and existing accounts while maximizing revenue by targeting Contractors, Dealers, and General Contractors.
  • Worked with general contractors on project sites to meet deadlines, budget projections, and coordination of product installation.
  • Hired for promoting and selling commodity materials to assigned accounts of Custom Home Builders and General Contractors.
  • Called on Architects, Engineers, and General Contractors to establish what was code for the structure.
  • Formed new relationships with general contractors to identify specific needs and placed skilled labor in contracted work.

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9. Customer Relations

high Demand
Here's how Customer Relations is used in Outside Sales Representative jobs:
  • Managed activities directly related to providing, promoting and upgrading services while displaying a positive attitude throughout customer relations.
  • Opened new accounts and maintained current accounts * Large regional territory with excellent customer relations * Supervised month-end inventories
  • Provided strategic customer relationship management techniques to maintain client satisfaction, retention and support ongoing business.
  • Worked directly with customers assisting in sales, resolving problems and ensuring productive customer relations.
  • Analyze construction equipment needs by developing intense customer relations with contractors and purchasing agents.
  • Managed outside sales from account development through customer relationship management for two distinct organizations.
  • Developed goal achievement, extensive skill in prospecting, communications and customer relations.
  • Build customer relations and grow new and existing customer base within territory assigned
  • Opened vendor agreements with multiple new customers while maintaining current customer relations.
  • Develop and build customer relationship to ensure chemical program effectiveness and satisfaction.
  • Developed customer relations in a new territory for a national distribution company.
  • Worked unfailingly in the customer relationship management database to fill sales funnel.
  • Visited prospects to demonstrate products and establish or maintain customer relationship.
  • Managed large territory, sales pipeline and customer relationship management software.
  • Managed customer relations, while expanding market and identifying new opportunities.
  • Maintain an exceptional customer relationship by providing industry experience and knowledge.
  • Developed assigned territory, maximized sales & maintained positive customer relations.
  • Develop positive customer relations in order to maintain existing industrial accounts.
  • Maintained current customer relations through relationship building and excellent customer service.
  • Position Responsibilities: Customer Relations, Sales, Maintained Customer Inventory

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10. Trade Shows

high Demand
Here's how Trade Shows is used in Outside Sales Representative jobs:
  • Coordinated and participated in trade shows, radio advertising spots, and printed company marketing promotional material.
  • Maintain communication with key targeted accounts and assisting National sales manager in national and local trade shows
  • Coordinated sponsorship of industry-wide trade shows within my territory.
  • Represented company at trade shows and association meetings
  • Participated and attended trade shows promoting products.
  • Attend vendor trade shows as a vendor representative quarterly to increase knowledge of available market products and gather new sales leads.
  • Instituted the company's first-ever participation in industry events and represented the company at local, regional and national trade shows.
  • Attended trade shows, worked with account managers and engineers on quote process, presented marketing strategies to Director of marketing.
  • Coordinated & supervised up to 12 sales reps to plan promotional activities, trade shows, special events and open houses.
  • Performed B2B sales to manufacturers and distribution centers via telephone, cold calling, trade shows, and set appointments.
  • Tested potential new markets and expanded customer base by holding private showings concurrent to existing trade shows in strategic locations.
  • Attended and worked industry trade shows (Agenda, Magic, Cobb Show, Focus, Midwest Street Scene).
  • Acquired new business relationships throughout the Midwest through industry wide trade shows and conferences as well as outside sales calls.
  • Participate in yearly trade shows, monthly broker meetings, monthly district sales meetings detailing new products and market trends.
  • Attended trade shows in Europe and Middle East promoting the benefits of the company, and reaching new customers.
  • Participated in various trade shows demonstrating SMART products as well as complementary training seminars to potential new school districts.
  • Completed 70+ outbound calls daily, with average conversion rate of 22% Attended trade shows and sales conferences.
  • Represented Action Sports Gear at major industry trade shows for the golf, ski, and athletic apparel industry.
  • Managed representation of the company at trade shows and other events, nationally, United States as territory.
  • Have actively conducted PK sessions at all stores including a binder program with participation in store trade shows.

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11. New Product Development

high Demand
Here's how New Product Development is used in Outside Sales Representative jobs:
  • Coordinated new product development from price negotiation, consignment agreements and vendor set-up.
  • Reported daily to my Sales Manager on market conditions, trends in the industry, and new product development.
  • Assisted in new product development, packaging, advertising, and marketing strategies for all products.
  • Arrange and present engineering seminars to inform the customers of new product development.
  • Assisted in new product development and production planning for our region.
  • Worked with buyer on new product development and pricing.
  • Researched, designed and provided new product development support.
  • Increase new product introduction and new product development in a consultative manner while providing excellent customer service.
  • Worked in new product development and testing to ensure product quality and market readiness.
  • Assisted with new product development decision making.Developed new distribution plan and dealer network across the U.S..

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12. Door Sales

high Demand
Here's how Door Sales is used in Outside Sales Representative jobs:
  • Succeeded performing door-to-door sales and providing great communication skills.
  • Audited customers cable service, took calls, set payment arrangements, door to door sales, and trained new recruits.
  • Aided company in the procurement of new clientele via door to door sales, telemarketing and prospecting.
  • Worked in Inquiry phone sales, door to door sales, and ran company generated leads
  • Performed door-to-door sales within a geographic territory to increase the volume of new business.
  • Generated new business, door to door sales Educated clients on appropriate insurance products
  • Handled door to door sales and advertised the newspapers throughout various neighborhoods.
  • Meet with homeowners and business owners for entry and interior door sales.
  • Specialized in executive home window and door sales under their new ownership.
  • Commission based door to door sales representing AT and T U Verse.
  • Generated new business through cold calling and B2B door-to-door sales activities.
  • Developed new business through prospecting, door-to-door sales and phone sales.
  • Developed domestic accounts based on company supplied leads and door-to-door sales.
  • Performed business to business outdoor sales for an energy company.
  • Make presentation or sales pitch, door-to-door sales, plan routes
  • Worked as a door-to-door salesman selling Kirby Vacuum Cleaners.
  • Solicited magazine subscriptions through door to door sales.
  • Created leads and found customers performing door-to-door sales.
  • Demonstrated and sold high dollar Electrolux vacuums and carpet shampooers via door to door sales.
  • Prospected for new accounts in cold calling thru telephone and direct door sales.

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13. Client Relationships

high Demand
Here's how Client Relationships is used in Outside Sales Representative jobs:
  • Deliver presentations to banks and accountants to establish corporate-client relationships, cultivating professional referral sources in the bank and accountant markets.
  • Maintained excellent client relationships by delivering high level service, including locating and delivering out-of-stock or urgently needed parts.
  • Coordinated and organized entertainment functions to build client relationships as well as conduct personal entertaining on a regular basis.
  • Managed client relationships, designed and implemented business development plans to acquire new customers.
  • Established and enhanced key client relationships including general rental customers and pipeline contractors.
  • Prospected and developed new client relationships in addition to maintaining existing client rapport.
  • Cultivated existing client relationships and developed initiatives to gain customer base.
  • Developed and maintained client relationships by personally contacting each client monthly.
  • Noted for building outstanding client relationships to ensure satisfaction and retention.
  • Established and maintained outstanding client relationships and excellent account receivable records.
  • Developed strong client relationships based on trust and industry credibility.
  • Maintained and developed existing client relationships through up-sells and cross-selling.
  • Cultivated positive client relationships, focusing on satisfaction and retention.
  • Conceptualized and implemented strategies for continually growing client relationships.
  • Develop client relationships including prospecting new sales opportunities.
  • Identify new business opportunities and manage client relationships.
  • Introduced new material and maintained client relationships.
  • Solidified client relationships through effective communication.
  • Developed and maintained client relationships.
  • Establish and maintain business/client relationships.

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14. Sales Reps

high Demand
Here's how Sales Reps is used in Outside Sales Representative jobs:
  • Communicated and managed relationships with inside / outside sales reps and telemarketers.
  • Help maintain outside sales reps order books and any order issues daily, relaying any concerns to the proper internal department.
  • Top 98% percentile among outside sales reps in the region within 2007, leading to promotion to General Sales Manager.
  • Reduced costs and improved customer satisfaction by teaming with sales reps to reduce costs and create a new supplier list.
  • Trained other sales reps within the company * Came up with several new drink ideas and menus to drive sales.
  • Coordinated a team of sales reps to market targeted advertising space (publication, website and mobile apps).
  • Managed and worked with a team of 10- 15 sales reps in a small company consulting for insurance companies.
  • Assisted in hiring new sales reps by taking them on field rides and provided feedback to my manager.
  • Mentored and coached new sales reps to improve their presentation skills, resulting in increased one-call closing ratios.
  • Led our team of 7 Service and Sales Reps for the state of Virginia in sales each month.
  • Earned over 25K in contest/cash bonuses and consistently led the highest contest sales among SW region Sales Reps.
  • Averaged 35 new accounts per month, as well as managed sales reps at Young's Market.
  • Worked closely with both Inside Sales Reps and Branch Manager to assure customer satisfaction and business accountability.
  • Managed, led, and educated a team of outside sales reps; top grossing sales.
  • Managed and trained 16 inside sales reps as well as a customer database of over 1000.
  • Company got out of residential insulation business resulting in lay off of residential sales reps.
  • Tapped to train and develop new sales reps after only 1 year in the field.
  • Named Most Improved Sales Rep among all new sales reps in first year of employment.
  • Mentored sales reps in various areas including industry knowledge, channel strategies and product applications.
  • Trained Outside and Inside Sales Reps on new product lines to increase knowledge and sales.

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15. New Accounts

average Demand
Here's how New Accounts is used in Outside Sales Representative jobs:
  • Provided product quotes as required; opened new accounts while continuously updating existing customers on product changes and modifications.
  • General responsibilities included developing new accounts; maintaining existing accounts and detailed order processing including print specifications.
  • Secured new accounts in assigned territory and ascertained customer needs through observation and in-person meetings.
  • Identified advantageous opportunities to develop new business by prioritize key markets and new accounts.
  • Generated numerous new accounts resulting in repeat business and increased customer satisfaction.
  • Cultivate and maintained business relationships with existing and new accounts.
  • Maintained longer-term customer relations while acquiring new accounts every month.
  • Cultivated new accounts and provided continual services to existing accounts
  • Developed new accounts and maintained existing accounts.
  • Increased revenue by assertively soliciting new accounts.
  • Maintained accounts with consistent selling strategies, increased business by introducing new products and opened new accounts by persistent selling methods.
  • Moved to Sales Representative position in 1993 and signed 350+ new accounts in three years including two Top 10 National accounts.
  • Set up and manage a buying program in order to sell restaurant equipment and small wares for existing and new accounts.
  • Foster, nurture and maintain relationships with existing accounts while penetrating and signing new accounts to meet or exceed sales targets.
  • Coordinated Products Demos on Beauty Salons in Assigned Territory to promote different Professionals Hair Care Products / Existing and New Accounts.
  • Maintain business with current accounts and grow business with new accounts by being personable, consistent, knowledgeable, and reliable.
  • Closed new accounts by traveling to customers, answering telephone, fax, and e-mail inquiries; verifying and entering information.
  • Cultivated new accounts via lead prospecting for and cold calling on potential manufacturing, maintenance, construction, and industrial clients.
  • Prospected and closed new accounts by cold calling, setting appointments by phone, inbound leads and cross selling existing accounts.
  • Expanded territorial sales volume by 300% * Acquired new accounts and serviced existing accounts that included tool repair and replenishing supplies

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16. Potential Customers

average Demand
Here's how Potential Customers is used in Outside Sales Representative jobs:
  • Develop prospects by cold calling and making personal visits by driving to potential customers within a protected and designated territory.
  • Attended local and national events promoting products, educating potential customers and working closely with our sponsored riders.
  • Maintain established relationships through frequent visits and emergency calls Cold call potential customers and following up repeatedly.
  • Established new business opportunities with potential customers through cold calling, telemarketing, networking and referrals.
  • Promoted product lines by presenting product and technical information to all potential customers within the territory.
  • Delivered customer presentations on-site to educate potential customers on value and cost benefit on cleaning products.
  • Manage territory and use different means for identifying potential customers and work to develop relationships.
  • Performed detailed sales call preparation and prospecting of potential customers with diligent follow up.
  • Developed a component educational program for potential customers to showcase the advantages of product.
  • Attained standards of performance goals by maintaining contact with hundreds of potential customers simultaneously.
  • Contacted over 5,000 potential customers nationally through dedicated Cold Calling and In-Person visits.
  • Developed and implemented targeted sales calling and email campaigns to potential customers.
  • Provide information about new and upcoming products to existing and potential customers.
  • Developed new territory through cold calling, visiting and prospecting potential customers.
  • Conduct successful product and service demonstrations to potential customers and their affiliates.
  • Maintained and updated a database of current and potential customers throughout Massachusetts.
  • Explained products and services available to potential customers and obtained customer orders.
  • Answered telephone calls from potential customers who have been solicited through advertisements.
  • Confer with potential customers regarding specific needs and sell products accordingly.
  • Identify potential customers to market service repairs and present service benefits.

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17. Sales Presentations

average Demand
Here's how Sales Presentations is used in Outside Sales Representative jobs:
  • Developed strategic partnership with Engineered Lumber representative to perform joint sales presentations and obtain pull-through business calling on builders and dealers.
  • Opened numerous accounts with Manufactures and distributors through comprehensive needs analysis, sales presentations, proposal writing, and negotiations.
  • Interacted with diverse clientele in competitive environment, performing sales presentations and applying technical product knowledge to achieve customer expectations.
  • Developed and presented effective sales presentations for new accounts, and analyzed market conditions to target customers and penetrate accounts.
  • Provide sales presentations to medical professionals on an international level selling minimally invasive medical instruments to hospitals and dental offices.
  • Facilitated on-site sales presentations; supported customers in decision-making processes regarding style of building choices and land space appropriateness.
  • Conducted needs analysis, cultivated existing and new customer relationships, recommended products and services via in-person sales presentations
  • Conducted sales presentations with customers and assisted with on-site troubleshooting of concerns to ensure all technical requirements met.
  • Generated leads, conducted sales presentations in the home and accurately measured and priced vinyl siding and replacement windows
  • Conducted consultative sales presentations which addressed the design and implementation of large commercial heating and cooling systems.
  • Coordinate with core vendors/suppliers to develop new business opportunities through effective sales presentations and product demonstrations.
  • Developed and delivered informative sales presentations based on individual customer needs to maximize market share.
  • Created sales presentations demonstrating value added services and packaging designs for customers and in-house associates.
  • Delivered sales presentations to department managers/decision-makers and discussed service advantages available with 2-year agreements.
  • Facilitated 3-4 in home sales presentations daily utilizing superior product knowledge and communication skills.
  • Developed and delivered highly effective sales presentations promoting product capabilities and return on investment.
  • Create professional sales presentations and demonstrations to creatively communicate product quality and market comparisons.
  • Conducted professional consultative sales presentations and proposals to prospective customers during face-to-face sales calls.
  • Researched competitor actions and industry activities in order to provide compelling sales presentations.
  • Prepared and delivered sales presentations to upper level executives of major U.S. corporations.

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18. Prospective Customers

average Demand
Here's how Prospective Customers is used in Outside Sales Representative jobs:
  • Developed and maintained business relationships with current and prospective customers in my assigned territory to generate new business for the organization.
  • Contacted Current/ Prospective customers to solicit orders by using lists to telephone project- oriented clients and initiate sales/ opportunities.
  • Provide product pricing, literature, safety data documentation and all related materials to existing and prospective customers.
  • Developed quotes for hundreds of prospective customers while ensuring timely delivery of orders to existing customers.
  • Identify and profile prospective customers, developing and applying strategy as necessary to obtain orders.
  • Prepare sales proposals and presentations for prospective customers which include pricing and cost justifications.
  • Presented company products and capabilities to influence buying decisions to current and prospective customers.
  • Completed intake packets and screened prospective customers for eligibility based on medical diagnosis.
  • Provide outstanding sales and customer service to prospective customers through progressive communication techniques.
  • Attend equipment vendor training sessions to familiarize prospective customers on new equipment technology.
  • Analyzed territory/market's potential and determined value of existing and prospective customers.
  • Developed cost analysis, proposals and presentations for existing and prospective customers.
  • Analyzed market potential - Researched prospective customers and established new sales opportunities.
  • Managed assigned territories to target markets and called on regular prospective customers.
  • Administered duly assigned tasks on conducting follow up to prospective customers.
  • Identified prospective customers using lead generating methods and performed an avg.
  • Researched and solicited prospective customers, and developed and submitted quotes.
  • Provided demonstrations of cleaning equipment and supplies to prospective customers.
  • Identify new opportunities and initiate contact with new prospective customers.
  • Seek out prospective customers/business opportunities with new and existing customers.

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19. Revenue Growth

average Demand
Here's how Revenue Growth is used in Outside Sales Representative jobs:
  • Generate revenue growth by utilizing a consultative selling approach in prospective and current Waste Management Customers.
  • Developed and implemented sales strategies that ensured revenue growth at target and greater profitability levels.
  • Managed new business development and strategic planning to maximize revenue growth as well as profitability.
  • Generated revenue growth by identifying new product and market opportunities.
  • Generated new revenue growth and retained construction company customer base.
  • Established, managed, and cultivated account relationships to generate revenue growth; provided exceptional service to ensure client retention.
  • Create and update technical drawings, advertising and promotional materials to expand client base and increase revenue growth.
  • Increase customer spending, build customer loyalty, improve customer satisfaction and drive profit through revenue growth.
  • Created significant market share growth resulting in revenue growth of nearly one million dollars per year.
  • Educated and trained customers in new products and services to constantly increase sales and revenue growth.
  • Collaborated with Inside Sales and Operations teams to maximize sales and revenue growth within territory.
  • Maintained high levels of communication with account holders to ensure business retention and revenue growth.
  • Develop and implement selling strategies that ensure revenue growth by selling to new customers only.
  • Championed new account growth and development strategies leading to profitable sales, and revenue growth.
  • Manage existing clients and identify opportunities to increase sales and drive new revenue growth.
  • Identified opportunities to drive new revenue growth through outside and inside sales.
  • Exceed revenue growth on a yearly basis for all builder group accounts.
  • Established track record of significant revenue growth and new business acquisitions.
  • Delivered five-fold revenue growth from $500k in first year.
  • Secure revenue growth from 100% of all new accounts.

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20. Annual Sales

average Demand
Here's how Annual Sales is used in Outside Sales Representative jobs:
  • Secured and developed over 1,400 national and international accounts generating $1.5-2M annual sales in automotive electrical components.
  • Worked closely with management to ensure all monthly/quarterly/annual sales goals were met and/or exceeded.
  • Cultivated existing accounts targeting potential customers to increase annual sales quota.
  • Forecast annual sales for assigned territory
  • Implemented successful strategies that resulted in increased annual sales from $500,000.00 to over $3.2 million in just 2 years.
  • Applied leadership skills to establish and manage home medical supply store generating in excess of $600,000 in annual sales performance.
  • Expanded market share in Southeast Texas in industrial, petrochemical, and utility market generating $4 million in annual sales.
  • Achieved recognition as top revenue producer last 7 years of employment, accounting for 25-30% of company's annual sales.
  • Recognized for exceptional performance throughout my tenure with various awards including Top SalesQuarter, Annual Sales Leader and Exceptional Dedication Awards.
  • Contributed to the success and recognition of the Minnesota TWF franchise in having the largest annual sales in the country.
  • Developed relationships with decision-makers that led to major long term contracts, Built annual sales from start-up to $400,000.
  • Selected Accomplishments: Exceeded annual sales goal after accepting the position with a deficit of more than $100,000.
  • Developed sales territory from approximately $100,000 annual sales to over $8 million annual sales in three-year duration.
  • Increased company s annual sales volume by 31.9% in 2013 resulting in increased revenue of $1.3 MM.
  • Managed organization's largest customer account and performed full sales cycle duties, increasing annual sales by 40%.
  • Created new business of $760K+ in factory direct annual sales by lead development, and managing diverse accounts.
  • Exceeded annual sales goals by up to 40% each year and opened 5-10 new accounts each year.
  • Manage a territory of 136 accounts with $1.6 million in annual sales, ability to work unsupervised.
  • Expanded business and ensured growth of established accounts for SP Security; generating $80k in annual sales.
  • Specialized in managing John Deere and Caterpillar accounts handling annual sales of $8 to $10 million.

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21. Business Development

average Demand
Here's how Business Development is used in Outside Sales Representative jobs:
  • Contributed to business development by using proactive prospecting techniques to generate new customers, achieve company objectives and exceed customer expectations.
  • Manage planning and new business development to maximize growth and profitability for accounts while establishing growth plans for individual accounts.
  • Generated new business development through assessing market conditions and devising action planning to maximize sales efficiency and client penetration.
  • Executed sales and business development strategic initiatives that increased market penetration and boosted resulting revenues for full-service sign manufacturer.
  • Top performer in client/account acquisition; operated locally and nationally to become a leader in new business development.
  • Direct new business development for the largest locally owned and operated party rental company in Southern California.
  • Wholesale distributor sales, new product development, dealer/account calls for problem solution and business development.
  • Top Client Focus Reports, Sampling Matrix Category Sales Reports and Marketing Bulletins for comprehensive business development
  • Collaborated in business development in power distributions fields ranging from remote racking and circuit breakers.
  • Recruited to perform wide-ranging business development services for this construction equipment rental and sales agent.
  • Recruited to provide business development expertise and territory management of existing business within Northwest Indiana.
  • Managed territory sales functions including lead generation, prospecting, and new business development.
  • Demonstrated expertise in customer service, relationship building, organization, and business development.
  • Developed a strong referral system which provided continuous leads for new business development.
  • Re-organized a declining territory by effectively communicating direct sales and business development functions.
  • Identify business development opportunities with heavy duty truck parts dealers and fleet managers.
  • Developed business relationships and assisting the business development and performance of team managers.
  • Present business development training and mentoring to business developers and other internal staff.
  • Co-directed go-to-market strategy and oversaw business development plan with French manufacturing team.
  • Communicated effectively with key stakeholders to establish relationships and enhance business development.

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22. Market Share

average Demand
Here's how Market Share is used in Outside Sales Representative jobs:
  • Established and maintained a customer base, protected existing business and increased market share by winning competitively held accounts.
  • Managed and grew existing market share while actively pursuing new corporate relocation business opportunities in the region.
  • Identified new business opportunities and initiated action plans to effectively penetrate market share and exceed sales quotas.
  • Assisted in development of newly formed Fire Protection Division, generating additional revenue and expanding market share.
  • Increased market share by penetrating existing accounts and developed new business through target account prospecting.
  • Work independently to develop professional relationships while implementing personal sales goals and gain market share.
  • Recognized for developing new business opportunities and increased market share every year in my territory.
  • Developed/executed 15% annual growth business plan, provided monthly/annual forecasts and market share/competitive analysis.
  • Established concrete relationships with clients to raise product awareness and ultimately increase market share.
  • Developed new relationships and took market share in a difficult and competitive environment.
  • Developed, maintained and expanded market share and territory via consultative sales methodologies.
  • Traveled extensively throughout territory and reaching remote areas quarterly, expanding market share.
  • Expanded overall market share through cold calling and establishing new professional relationships.
  • Identify qualified unaffiliated/competitor target customers to pursue; larger market share.
  • Lead member for re-establishing market share within an assigned product category.
  • Direct territory account sales responsibility for developing new market share.
  • Expanded market share communicating company philosophy and commitment to quality.
  • Increased market share of Johnson & Johnson products by 110%, contributing to the Northern US District ranking as No.
  • Used sales analysis and market share ratings to identify customer needs and effectively developing a stronger relationship with retail client base.
  • Detailed physicians using clinical studies and knowledge of competitor's products to maintain and grow scripts as well as market share.

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23. Key Decision Makers

average Demand
Here's how Key Decision Makers is used in Outside Sales Representative jobs:
  • Managed domestic and international accounts and developed profitable professional relationships with key decision makers within the industrial-electronic industry.
  • Prospected for new small and corporate business and negotiated contracts with key decision makers including C-level executives.
  • Developed and maintained relationships with key decision makers and other influencing personnel on all organizational levels.
  • Identify key decision makers that are responsible for outsourcing of machined manufactured parts and components.
  • Cultivated relationships with key decision makers, created solutions to fulfill customers individual needs.
  • Established and maintained professional and productive relationships with key decision makers and clients.
  • Developed relationships with key decision makers and end users to promote customer satisfaction.
  • Developed and advanced relationships with key decision makers with my defined territory.
  • Prospected daily to arrange in-person introductory sales appointments with key decision makers.
  • Prepared and deliver sales proposals/presentations and follow up with key decision makers.
  • Prepare and deliver sales presentations to key decision makers within organizations.
  • Developed positive working relationships with customers and key decision makers.
  • Develop relationships with key decision makers within assigned territory.
  • Develop relationships with key decision makers, create financial reports
  • Acquired and continually maintained comprehensive knowledge of prospect and client base, key decision makers, competitor information and sales strategies.
  • Marketed advertisement sales to targeted businesses; identified clients' needs and presented viable marketing solutions to key decision makers.
  • Sell to Construction Project Managers, manufacturing HR managers, as well as key decision makers in all industrial markets.
  • Consult with key decision makers, conduct-in-service packaging audits, routinely follow up with clients, and provide customer service.
  • Conduct between 15-20 meetings per week with key decision makers, prospecting for new business for the practice.
  • Build relationships with key decision makers to match customers with the right solutions based on credit reporting requirements.

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24. Customer Relationships

average Demand
Here's how Customer Relationships is used in Outside Sales Representative jobs:
  • Schedule business meetings with decision makers and maintain secure customer relationships attributable to dependability, quick responsiveness and world class service.
  • Managed territory in the northwest Houston area selling portable restroom rental services to new accounts while maintaining established customer relationships.
  • Improved sales through creative and aggressive bidding practices, comprehensive marketing and improvement of vendor and customer relationships within territory.
  • Focused on building customer relationships and achieving success for my accounts while increasing account revenue by expanding advertising programs.
  • Developed a dominant Anheuser-Busch presence in assigned accounts by leveraging customer relationships and rapport, and high-quality customer service.
  • Developed strong customer relationships, promoted at events working closely with retailers, distributors, and other manufacturers.
  • Maintained great customer relationships and managed referrals and networking capabilities to increase company revenue and personal sales profit.
  • Traveled throughout assigned territory to manage customer relationships and to identify/qualify new opportunities and prepare/present sales proposals.
  • Develop trusted customer relationships by anticipating customer needs; providing solutions and guidance related to business opportunities.
  • Represented Sunbelt Rentals in customer relationships, opened new accounts, and coordinated entertainment events for customers.
  • Demonstrated ability to learn new products quickly, develop effective customer relationships, and deliver outstanding service.
  • Develop customer relationships through coordinating and executing customer's inquiries, request for quotations and order activity.
  • Maintained customer relationships, identified potential customers, developed cost effective packaging solution options and closed deals.
  • Created and developed winning sales strategies, established and maintained loyal customer relationships and exceeded expectations.
  • Exceeded company's goals to capture new business through innovative sales methods and business-to-customer relationships.
  • Partnered successfully with all departments to produce a positive work environment and excellent customer relationships.
  • Assisted with other projects to improve functionality of business processes and maintain interactive customer relationships.
  • Build strong customer relationships with local, national and international clients within an assigned territory.
  • Developed and maintained customer consignment programs, leading to increased sales and strong customer relationships.
  • Maintained current customer relationships through visits, calls, quarterly reviews and internal/external functions.

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25. Internet

average Demand
Here's how Internet is used in Outside Sales Representative jobs:
  • Create Advertising Presentations tailored to suit individual businesses which included print - magazine - and internet advertising innovations.
  • Assisted print and internet customers with recommendations such as placement, color enhancement and potential internet customers.
  • Identified new opportunities in online marketing and optimized the usage of internet for advertising.
  • Sell print and internet advertising products to businesses through consultative and relationship selling concepts.
  • Developed relationship with new and existing customers through cold calling and internet lead development.
  • Maintained an official company internet sales page to facilitate interaction with customers.
  • Developed effective print and internet advertising programs for diverse array of businesses.
  • Launched many businesses into internet advertising.
  • Sell print and Internet advertising to a wide range of both established and prospective commercial, industrial, and retail accounts.
  • Achieved 143% of quota for core business and 1143% of Internet quota for the Five Rivers area in 2002.
  • Targeted medium to large businesses with proposals for high end advertising and internet based advertising campaigns in Denver and Colorado Springs.
  • Maintain and increase standing accounts as well as generate revenue by selling new accounts in both yellow pages and Internet advertising.
  • Assigned to a regional area, I sold residential customers cable bundles that included phone, internet and digital cable.
  • Created Yellow Page Print and Internet programs that would effectively provide maximum exposure and Search Engine Optimization for increased sales.
  • Coordinated trade show appearances for the company, coordinated national advertising program, and set up a packaged Internet site.
  • Promote, and sell all Century Link products, including cable, internet, and home phone within assigned territory.
  • Developed new advertising programs for the yellow pages and internet directories on an individual basis for all types of businesses.
  • Expanded sales territory, self starter, prospecting in person, phone, email, internet, referrals and networking.
  • Managed Online and Offline Advertising Campaigns for Small Business' across Kansas Graphic Design for Internet Banners and Website Advertising.
  • Assisted clients with the most up-to-date internet advertising options (Search Engine Optimization, Pay-Per-Click and Pay-Per-Call Campaigns).

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26. Business Owners

average Demand
Here's how Business Owners is used in Outside Sales Representative jobs:
  • Developed current, new and non-traditional yellow pages advertisers through consistent face-to-face meetings with business owners and/or their representatives.
  • Collaborated effectively with supply chain managers, business owners, property managers and manufacturers' representatives throughout Central Virginia.
  • Conducted needs-based consultative meetings with prospects including business owners, presidents, and any other C-level decision makers.
  • Recommended security solutions and innovative products to new and existing business owners to protect assets and minimize liabilities.
  • Experience negotiating directly with small to mid-sized local business owners and decision makers.
  • Talk to business owners about product line Show presentation Collect information of businesses
  • Performed presentations with local business owners and managers to obtain new business.
  • Developed and maintained strong business relationships with business owners in the community.
  • Scheduled and conducted sales appointments and demonstrated products to business owners.
  • Worked closely with business owners to plan and implement business presentations.
  • Established and maintained accounts with business owners throughout Southern Miami-Dade County.
  • Represented payroll services to business owners and other decision makers.
  • Established and maintained lasting relationships with local business owners.
  • Worked mainly with individuals and small-business owners.
  • Designed advertisement pages for business owners.
  • Identify new business owners, through social media sources such as Yelp, LinkedIn, Twitter, Facebook, etc.
  • Managed and Educated prospects on our payroll services and Workers Compensation program and Retirement Service Program for Small Business Owners.
  • Promoted organized payroll protocol, tax duties and human resource programs to business owners with one to thousands of employees.
  • Networked extensively with the city Chamber of Commerce, business owners and clients to build successful business to business relationships.
  • Gained experience dealing with small-to-medium size business owners in managing my territory, overcoming objections, and closing the sale.

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27. Customer Accounts

average Demand
Here's how Customer Accounts is used in Outside Sales Representative jobs:
  • Maintained established customer accounts and managed consignment inventories at customer locations while also establishing business relationships with new customers.
  • Developed business plans every quarter to expand customer accounts, and create a strategy for business-to-business sales with non-customers.
  • Coordinated service of customer accounts with proper department managers, city and county utility offices and on-site technicians.
  • Generated profitable revenue growth through establishing new customers, penetrating new customer accounts, fostering long-term relationships.
  • Managed (new/existing/prospective) customer accounts and communicated status and opportunities to all levels of management.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales, Established new customer accounts.
  • Manage existing customer accounts Provide estimates based on the customers material needs Proactively pursue new sales opportunities
  • Managed established customer accounts while actively seeking new accounts by representing the company to potential customers.
  • Worked independently to create and maintain lasting business-to-business relationships with existing and new customer accounts.
  • Prospect, cold call and develop new business relationships/customer accounts within an assigned geographic territory.
  • Managed individual customer accounts working one-on-one with customers to address their signage needs.
  • Serviced customers in assigned territory as well as established new customer accounts.
  • Scheduled time independently* Working with a variety of companies* Acquired new customer accounts
  • Learned company's invoicing system and accounting system and reconciled customer accounts.
  • Developed customer accounts by building relationships while constantly prospecting for new accounts.
  • Manage existing customer accounts totaling approximately $40 million in sales annually.
  • Manage existing customer accounts and establishing new accounts in my territory.
  • Established new customer accounts and handled existing or obsolete customer accounts.
  • Developed new customer accounts and gained referrals/admissions within the territory.
  • Created and maintained customer accounts through acute interaction with decision-makers.

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28. Current Customers

average Demand
Here's how Current Customers is used in Outside Sales Representative jobs:
  • Established, developed and maintained business relationships with current customers and prospects in my territory/market segment to generate new business.
  • Facilitated communication with current customers, providing them with technical support, account information, and new product specifications.
  • Established multiple business relationships with newly identified and current customers focused around service and personal accountability.
  • Maintained a personal relationship with current customers to ensure their satisfaction and maintain repeat customers.
  • Provided professional and courteous service focusing on attracting new customers and retention of current customers.
  • Maintained current customers while looking for potential new customers throughout Florida.
  • Engaged current customers to receive feedback and improve overall customer experience.
  • Make additional sales to current customers via traveling around assigned territory.
  • Generate additional sales revenue by cross-selling and up-selling to current customers.
  • Provided outstanding service to maintain current customers and develop potential customers.
  • Provide updated information regarding Thorpe Products to all current customers.
  • Maintain positive relationships with potential and current customers.
  • Demonstrate equipment to potential and current customers.
  • Cultivate added business from current customers.
  • Prospected to introduce company's heating & cooling equipment while training and developed service technicians to up sale with current customers.
  • Maintain existing client relations and work with the sales team to provide sales and support to any new or current customers.
  • Performed field sales duties including acquiring new customers, upgrading current customers' contracts and services, handling customer service issues.
  • Track progress and install measures to retain current customers while acquiring a new client base on a daily basis.
  • Offer a full range of products and services to new and current customers, including other specialty product lines.
  • Resolved conflict among current customers in order to retain accounts, increase product placement, and improve customer satisfaction.

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29. Account Management

average Demand
Here's how Account Management is used in Outside Sales Representative jobs:
  • Tasked with new business development and account management for over forty commercial and residential accounts in the Northeast territory.
  • Build relationships with Insurance Agents-Keep contact with the Agencies Build and maintain Social media pages-Account Management-Researching and developing emerging markets
  • Selected to leverage exceptional communication skills to develop an article defining successful account management strategies for the company newsletter.
  • Maintained customer data to increase the efficiency of account management, pipeline development, and optimal territory forecasting.
  • Assume account management responsibility including the provision and/or coordination of services to assure complete customer satisfaction.
  • Cultivated cold-calling strategies while working with account management to explore cross-selling opportunities and modal penetration.
  • Charged with territory management, growth account management and customer satisfaction throughout government accounts.
  • Implemented new customer scheduling procedures to optimize effective customer contact and account management.
  • Proposed a web-based solution program to generate customer e-commerce and account management.
  • Oversee customer account management to sustain and strengthen existing business relationships.
  • Demonstrated solid experience in account management and new account acquisition sales.
  • Controlled customer inventory through national account management process, managed inventory.
  • Fostered partnerships with existing accounts to establish long-term account management.
  • Coordinated with East Coast operations for effective account management.
  • Provide account management services after customer signed agreement.
  • Demonstrated account management utilizing sound business judgment.
  • Account management and development of existing accounts.
  • Account management for digital advertising campaigns.
  • Supervised all aspects of account management.
  • Demonstrated success in account management retention.

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30. CRM

low Demand
Here's how CRM is used in Outside Sales Representative jobs:
  • Utilized CRM database to manage and track prospect interaction to ensure accurate documentation of window requirements and ongoing communication.
  • Operated a Customer Relationship Management (CRM) database containing customer notes and follow-up information.
  • Communicated activities to external and internal audiences utilizing a CRM system.
  • Maintain current and accurate client documentation utilizing CRM.
  • Utilized proprietary CRM software to maximize sales effectiveness.
  • Maintained customer records and conversations using CRM software
  • Required to handle all aspects of the business for Safety-Wear: Sales, Marketing, Collections, Trade Shows and CRM.
  • Utilized a CRM/customer relationship management tool to log sales activity, manage daily/weekly territory prospecting to gauge actual vs. plan.
  • Utilize the company's CRM on a daily basis, scheduling and documenting activities, and developing prospective customer profiles.
  • Managed personal portfolio of clientele; maintained customer relationship management (CRM) system to support implementation of sales activities.
  • Utilized the company's Contact Relationship Management (CRM) on a daily basis logging all activities with clients.
  • Utilized Cat CRM software (Sales Link) to manage accounts, contacts, leads and daily activity.
  • Research accounts in territory using CRM data and online sources in order to optimize sales opportunities.
  • Implemented first company CRM database, and trained sales force in use and best practices.
  • Picked and Fulfilled orders through CRM, packaged, Loaded, and delivered to customers.
  • Work in CRM; processing invoices, updating files, logging activities and running reports.
  • Channel Relationship Manager Solved customer relationship management (CRM) issues for partners in EMEA.
  • Trained new sales staff on CRM software, sales techniques, and company objectives.
  • Implemented usage of Customer Relation Management (CRM) software on an Apple platform.
  • Piloted market testing for new hand-held sales/inventory initiative, as well as CRM systems.

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31. Sales Training

low Demand
Here's how Sales Training is used in Outside Sales Representative jobs:
  • Participated in daily sales meetings, continuous sales training and proper completion of administrative documents.
  • Identified need to increase productivity, proactively initiated team role-play and sales training exercises.
  • Provided in-depth product and sales training for individual distributors and national accounts.
  • Received 15 years of ongoing sales training and development in telecommunications business.
  • Coordinated sales training and mentored new sales representatives.
  • Completed extensive, industry-renowned 13-week sales training program.
  • Facilitated sales training with new sales representatives.
  • Participated in sales training and promotional efforts.
  • Completed comprehensive pharmaceutical sales training program.
  • Attended product-education and sales training.
  • Travel around the country for sales training and product training for not only the electrical system, but all sales situations.
  • Assisted with online marketing plans, scheduling presentations for myself and coworkers, as well as conducting field sales training.
  • Key activities included; generating new business, retaining established accounts, facilitating sales training and building a channel partnership.
  • Developed and implemented a complete sales training program for new hires, and trained 10 newly hired sales professionals.
  • Background includes strategy development for sales and profit growth, developing and implementing sales training for the sales teams.
  • Led sales training to promote product sales to Masonry Contractors, General Contractors, Architects, and Home Owners.
  • Maintained solid Sales average and rapidly built my pipeline with new relationships upon completion of sales training certificate.
  • Sustained strong revenue gains by applying customer-focused selling skills that were learned from Xerox Sales Training class.
  • Develop and deliver sales training programs focused on techniques to improve close ratios for new business development.
  • Lead role for sales training and overseeing of new sales staff in the Oregon and California districts.

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32. Sales Process

low Demand
Here's how Sales Process is used in Outside Sales Representative jobs:
  • Handled personal customer information and paperwork to provide professionalism throughout entire sales process from contract negotiations to product delivery.
  • Performed and documented complete interview with applicants while obtaining and providing all required documentation as applicable to sales process.
  • Participated in additional advanced sales training which included education on negotiating, objection handling and implementing the sales process.
  • Developed sales process which identified multifamily manager/management company changes resulting in a 42% increase in quote volume.
  • Established operational functions to decrease inefficiencies and gain improvement across the sales process and pharmacy operation logistics.
  • Prepared new sales representatives by conducting orientation to sales process and help in developing individual coaching plans.
  • Supervised entire sales processes, ensuring customer satisfaction and taking advantage of up-selling opportunities.
  • Streamlined sales processes to better align organizational resources and improve client acquisition returns.
  • Trained and directed three estimator/administrative personnel in the sales process.
  • Conducted exemplary in-house product demonstrations with prospects during sales process.
  • Maintain sales process and customer communication through SalesForce.
  • Own entire sales process from prospecting to completion of the sale*Met and exceed individual daily, weekly and monthly sales goals.
  • Coach new sales representatives in sales processes, time management, company expectations as well as sales and customer service skills.
  • Present professional sales proposals to potential clients created through the sales process (fact-finding, analyzing, recommending and closing).
  • Provided sales duties for both high quality paper production and full life cycle paper products to support the sales process.
  • Presented the features of automotive products to potential and existing clients overseeing the sales process, implementing sales and marketing strategies
  • Prospect for new customers and also build relationships with new and existing customer base through a consultative sales process.
  • Work closely with inside team to monitor the sales process from taking the order to delivery of the order.
  • Use all resources including tools, sales process, and knowledge from training in order to gain business.
  • Managed mortgage lending sales process from application to closing; tracked industry markets and communicated options to customers.

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33. OEM

low Demand
Here's how OEM is used in Outside Sales Representative jobs:
  • Managed customer ordered stock at remote manufacturing locations through OEM inventory software.
  • Assisted OEM engineering representatives with electronic product design.
  • Created a demand for electrical components and systems at industrial end users, OEM's, refineries, engineers and contractors.
  • Negotiated, sold and delivered aftermarket and OEM parts to over two hundred automotive & truck dealerships throughout Northern California.
  • Managed outside sales to industrial and OEM accounts by scheduling and making sales calls to purchasing agents and engineers.
  • Serviced and Developed new and existing OEM clients with micro-chip and computer subsystem sales to be used in product manufacturing
  • Make 30 plus sales calls a day; 1056 customers using company car- Present OEM product the company manufactures.
  • Work closely with large OEM's, distributors, and end users in a highly competitive commodities market.
  • Created demand for industrial supports and fastening systems for OEM's, refineries, specifying engineers and contractors.
  • Offer solutions to OEM and MRO markets, utilizing South Shore Controls expertise in Engineering and Electrical installation.
  • Designed and sold seals, sealing systems and bearing packages to OEM, distributor and end-user accounts.
  • Lead salesman for minority owned steel service center serving OEM, Tier I and Tier II customers.
  • Worked with OEM manufacturers at the design stage for standard as well as newly designed parts.
  • Major markets include Aerospace, electronics manufacturers, OEM, metal fabrication and all industrial companies.
  • Negotiated the contract and opened exclusive distribution channel to the RV OEM and dealer marketplaces.
  • Initiated outside sales and increase sales volume in a combination of OEM and EMS accounts.
  • Negotiated sales and OEM vendor contracts, and created marketing material and design catalog.
  • Provided sales to supply stores, end users and OEM in the oilfield industry.
  • Documented, analyzed, and presented cost savings benefits to construction and OEM customers.
  • Focused on high margin firms with emphasis on optimizing OEM and structural fabricator clients.

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34. Sales Contracts

low Demand
Here's how Sales Contracts is used in Outside Sales Representative jobs:
  • Managed office administration paperwork including the writing of sales contracts for customer orders and sending to manufacturer for processing.
  • Developed individualized treatment programs, secured sales contracts, and arranged financing as needed.
  • Negotiated sales contracts, and advised customers on identifying appropriate financing plans.
  • Present the appropriate solutions negotiating sales contracts and overseeing account installations.
  • Prepared sales contracts and planned/scheduled the cleaning operations.
  • Manage the negotiation of daily business-to-business sales contracts.
  • Managed the larger accounts at our store, Cold calling sales, making spread sheets for quoting large sales contracts.
  • Negotiated details of contracts and payments, create an urgency to purchase and prepare sales contracts and order forms.
  • Negotiated sales contracts & increased business with end users by working with engineers for on site and future machines.
  • Obtained sales contracts by integrating a consultative sales approach and focusing on product benefits and unmatched customer service.
  • Completed sales contracts and processed payments, as well as presented finance options and administered approval when needed.
  • Make presentations of products to customers, work up price quotations, and negotiate sales contracts.
  • Recommend products and services, estimates and quotes, develop proposals and prepare sales contracts.
  • Negotiated sales contracts for orders obtained, and submitted orders for processing.
  • Negotiated pricing, closed sales and wrote sales contracts for clients.
  • Negotiated sales contracts ($1k+) and oversaw account installations.
  • Prepared and presented reports and sales contracts to effectively manage accounts.
  • Prepare sales contracts with knowledge of pricing and cost of equipment.
  • Achieved enhanced profit margins through effective negotiations of sales contracts.
  • Conduct presentation meetings and negotiate sales contracts with potential clients.

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35. Building Relationships

low Demand
Here's how Building Relationships is used in Outside Sales Representative jobs:
  • Developed brand awareness in local markets through attendance at trade shows, effectively building relationships and promoting service offerings.
  • Personalize consulting strategies by building relationships into partnerships and developing shared vision of applicable value added service offerings.
  • Focused on building relationships with various level decision makers and provided personal and prompt customer service.
  • Managed numerous accounts by identifying and prioritizing opportunities, building relationships and presenting comprehensive proposals.
  • Cultivated new business and developed new opportunities by identifying key decision makers and building relationships.
  • Maintained professional customer interactions while building relationships and improving market share with key customers.
  • Increased sales each calendar year by developing territory and building relationships/core sales network.
  • Increased sales revenue and customers through building relationships and effective communication skills.
  • Protect territory by building relationships with existing customers.
  • Managed outside sales operations for Seattle market, effectively sourced new sales opportunities through networking, and building relationships with clientele.
  • Increased company sales volume by adding numerous accounts in Illinois & expanded into the untapped Iowa territory by building relationships.
  • Created demand for products by building relationships with builders, dealers, architects, engineers and code officials.
  • Managed sales for eight lines of clothing, including logistics planning and building relationships with stores & buyers.
  • Persisted in building relationships and met or exceeded every quota, laying the foundation for considerable future growth.
  • Developed my territory by building relationships with existing clients, and finding new customer's.
  • Worked to increase sales for the branch by building relationships with new and existing customers.
  • Use time management system to call on customers while building relationships and making sales calls.
  • Traveled to long-term care facilities, hospitals and surgery centers, building relationships and rapport
  • Increase sales by building relationships with plumbing contractors and heating and air conditioning contractors.
  • Increased business by adding sales, overall customer service, and building relationships.

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36. Inventory Control

low Demand
Here's how Inventory Control is used in Outside Sales Representative jobs:
  • Developed ongoing relationships with clients to provide solutions for inventory control, business management and diagnostic aids.
  • Inventory Analysis methods, practices and procedures to determine problems with computer inventory control.
  • Directed responsibility for daily dispatch orders/weigh master and daily inventory control of containers.
  • Developed strategic plan for inventory control and shipping distribution and traffic management program.
  • Managed inventory control of existing customers through suggestive selling of additional product lines.
  • Maintained inventory control, ordered merchandise, selected and introduced new products.
  • Retained customers business through customer service and inventory control.
  • Provide merchandising and inventory control with numerous retail businesses.
  • Inventory control, warehouse management Shipping and receiving orders.
  • Marketed computer based integrated management and inventory control systems.
  • Experienced in inventory control and distribution of products.
  • Addressed inventory control issues, including integrated supply.
  • Performed inventory control and ordering process for manufactures.
  • Supervised co-workers & Managed warehouse and inventory control
  • Entrusted with inventory control and compliance requirements.
  • Monitored suppliers for pricing and inventory control.
  • Assisted in inventory control and forecasting.
  • Manage inventory control functions, maintain margin percentage, maintain appointments and handle all aspects of the liquidation process for clients.
  • Assisted customers with inventory control by stocking their stock rooms and maintaining their inventory levels to prevent shortages of material.
  • Retail sales and customer service, store operations and management, employee training, inventory control and shipping and receiving.

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37. Phone Calls

low Demand
Here's how Phone Calls is used in Outside Sales Representative jobs:
  • Understand and maintain an organized database of prospective clients for market research by tracking business information and accurately coding phone calls.
  • Use a variety of ways to contact customers; email, cold calls, phone calls and in person visits.
  • Maintained and cultivated current accounts (100+) through phone calls and personal visits, and provided equipment maintenance.
  • Service current clients with frequent sales visits and phone calls to ensure their satisfaction with products and service.
  • Conduct follow-up visits and phone calls to existing customers to determine satisfaction levels and address potential customer issues.
  • Plan and document detailed activities through sales force including personal visits, phone calls, and written communications.
  • Answered all incoming phone calls from my customers as well as entered purchase orders into the system.
  • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
  • Maintained and developed relationships with existing and prospect customers via meetings, phone calls, and emails.
  • Generate referrals and leads by telephone calls, mailers, networking and personal relationships with each client.
  • Exhibited strong verbal communication skills while making outbound phone calls (up to 40 per day).
  • Maintained close and consistent customer contact through site visits, telephone calls, and email.
  • Prospected for customers (professors and bookstores) through on-site campus visits and/or phone calls.
  • Communicate with potential and existing customers through phone calls, emails, and face-to-face meetings.
  • Maintained relationships with architects, interior designers and builders via phone calls and office visits.
  • Follow up with phone calls and emails from the sales visits to close the sales.
  • Introduced and sold the service through cold, planned, appointment, and phone calls.
  • Make follow-up phone calls, as requested by prospective customer, on a daily basis.
  • Prospect new business through phone calls, emails, social media forums and face-to-face visits.
  • Help identify and support customer sales needs through visits, phone calls and email.

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38. Credit Terms

low Demand
Here's how Credit Terms is used in Outside Sales Representative jobs:
  • Worked closely with credit department establishing credit terms with customers to maximize business opportunities.
  • Incorporated product features and benefits, quote prices, discuss credit terms, and prepared sales reports on a daily basis.
  • Emphasized product/service features and benefits, quote prices, discuss credit terms, and prepared sales order forms and reports.
  • Quoted prices, compiled long-term sales contracts and bid packages, estimated delivery date, and credit terms to customers.
  • Quote prices, contract terms, estimated delivery date, and credit terms to customers by using established process.
  • Answered questions about products, pricing, availability, uses, service contracts, and credit terms.
  • Execute contracts on behalf of the company and observe company policy pertaining to credit terms of sale.
  • Answer customer inquiries concerning product, price, availability, or credit terms.
  • Responded to customer questions regarding products, prices, availability and credit terms.
  • Received inquiries, quote and negotiate prices, credit terms and delivery times.
  • Emphasized products/services while discussing price, sales orders, credit terms and benefits.
  • Answered customers questions about products, prices, availability, or credit terms.
  • Communicate with support and accounting department in keeping customers within credit terms.
  • Quoted prices and credit terms and prepared sales contracts for orders obtained.
  • Prepared sales contracts and set up credit terms for new sales.
  • Provided solution based product information, negotiated sale and credit terms.
  • Prepared sales contracts with price quotes, credit terms and services.
  • Estimated or quoted prices, credit terms, delivery dates.
  • Quoted prices, credit terms and other bid specifications.
  • Quoted prices, and credit terms.

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39. Job Site

low Demand
Here's how Job Site is used in Outside Sales Representative jobs:
  • Planned and conducted product demonstration, customer appreciation events/open houses and job site demonstrations.
  • Conducted training seminars and performed job site analyses to ensure quality installations.
  • Established new business opportunities with potential customers through job site information gathering.
  • Visit job sites or offices to conduct presentations to prospective/existing customers.
  • Called on customers at business offices and job sites to identify and create service and sales opportunities and ensure customer satisfaction.
  • Increased commercial accounts 63% through a campaign of cold calling, direct marketing and office and job site visits.
  • Work with a team of sales associates to put together packages and ensure proper delivery of product to job sites.
  • Worked with the area Manager on high visibility / high value job sites, and responsible for store opening and closing
  • Used hand held computers to track and shelve inventory as well as do job site tool room inventory for customers.
  • Accommodated to customers' needs and demands by preparing orders of material and delivering product to customers' job sites.
  • Visit job sites & contractors; supply technical information, develop new and service existing clients in all of S.E.
  • Manage all facets of accounts including pricing, invoicing, scheduling, and job site supervision to exceed service standards.
  • Visit job sites to field verify that the new HVAC equipment will work in place of the existing equipment.
  • Conduct on job site face to face introductions to Contractors and Home Builders/ Developers and Real Estate Companies.
  • Conducted sales calls to commercial and construction job sites, pulp and paper industry, other industrial markets.
  • Reviewed customers project scheduling to assist and make suggestions of materials needed on the job site in advance.
  • Visited job sites and offices to learn what the customer needs are and what solutions I can provide.
  • Resolved problems between the customer and the store by visiting job sites to verify problem and offer solutions.
  • Scheduled and coordinated deliveries to the job site with dispatcher and drivers to assure proper delivery request.
  • Visited job sites and performed a variety of task to ensure the equipment was being well maintained.

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40. Sales Plan

low Demand
Here's how Sales Plan is used in Outside Sales Representative jobs:
  • Executed 2016 sales plan and growth strategy consistent with Producers Chemical Company s available product offerings and logistical capabilities.
  • Developed and executed strategic monthly sales plan servicing existing customers and prospecting for new business.
  • Developed business-to-business sales plans in a designated sales territory to exceed monthly sales goals.
  • Implemented new sales plans and effective marketing strategies to position the organization competitively.
  • Developed strategic sales plans to increase market share and profitability.
  • Developed and coordinated focused sales plans to maximize sales penetration.
  • Developed monthly sales plans which identified necessary account maintenance.
  • Gained experience with territory management and sales planning.
  • Developed weekly strategic sales plan targeting prospects.
  • Developed sales plans for targeted distribution.
  • Developed and executed strategic sales plans, new products and features to sell the benefits of our company over our price.
  • Key decision making for medium sized and large customers while maintaining and executing a sales plan that exceeds stated revenue targets.
  • Develop a strategic sales plan that identifies prospects and customers, prioritizes them according to importance and ability to provide results.
  • Developed and implemented a strategic sales plan by planning daily sales routes in order to maximize time spent in territory.
  • Initiated marketing and promotional sales plans for selected manufacturing distributors that gave 60% sales gains during 2004 and 2005.
  • Accomplished timely and productive execution of sales plans and promotions via product displays, pricing promotions, and point-of-sale materials.
  • Generated and grew new business by successfully executing sales plans using a consultative approach to gain customers and generate sales.
  • Created marketing and sales plans by identifying trends resulting in expansion into new profitable markets valued at 40% margin.
  • Developed techniques and sales plans which grew annual sales by as much as 100%, earning a merit increase.
  • Developed and executed a sales plan leading to a 36% growth in new orders during first 12 months.

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41. Product Demonstrations

low Demand
Here's how Product Demonstrations is used in Outside Sales Representative jobs:
  • Conducted one-on-one technical product demonstrations nationally and internationally.
  • Traveled extensively to health care providers within market area to provide hands-on product demonstrations and enact other consultative sales strategies.
  • Performed presentations and managed product demonstrations, providing relative cost-benefit analyses across all product levels.
  • Delivered PowerPoint presentations and product demonstrations to homeowners in the home improvement market.
  • Develop territory marketing strategies and conduct product demonstrations and competitive product comparisons.
  • Performed product demonstrations for clients and consumers, including in-store promotional events.
  • Prepared and conducted online and in-person product demonstrations with potential customers.
  • Position required extensive travel to conduct on-site, in-home product demonstrations.
  • Perform product presentations to management and product demonstrations to key personnel.
  • Recovered previous loss accounts through persuasive proposals and product demonstrations.
  • Executed online product demonstrations and PowerPoint presentations for all prospects.
  • Selected to conduct all new product demonstrations and educational programs.
  • Presented one-on-one and group product demonstrations at customer locations.
  • Managed marketing efforts and product demonstrations to business costumers.
  • Conducted hands-on product demonstrations of chemical and industrial products.
  • Developed and conducted on-site customer presentations and product demonstrations.
  • Performed technical product demonstrations for potential & existing customers.
  • Display and/or demonstrate products using presentations and/or product demonstrations.
  • Created and presented customer proposals and product demonstrations.
  • Directed large seminars/product demonstrations and sales recruiting presentations.

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42. Local Businesses

low Demand
Here's how Local Businesses is used in Outside Sales Representative jobs:
  • Generated leads by cold calling local businesses, profiling clients, and effectively presenting marketing and advertising material.
  • Prospected local businesses and cold-called, overcoming gatekeepers to set appointments with managers regarding opportunity to place advertisements.
  • Educated local businesses about our services using presentations, customer needs analysis, and personalized information packages.
  • Provide marketing services and unique advertisement designs for all local businesses.
  • Increased existing sales to local businesses by developing relationships.
  • Created targeted online advertising promotions to drive local foot traffic that directly impacted the cash flow of local businesses.
  • Generated leads by cold calling local businesses, profiling clients, and effectively presenting products to enhance the establishment.
  • Developed relationships with local businesses and detailed the benefits of improving their current phone and computer server systems.
  • Maintain contact with hospitals and local businesses to provide motivation and support to host a successful blood drive.
  • Required to call on local businesses to set up face to face meetings to present our products.
  • Implement and coordinate 401ks for local businesses and was responsible for employees' financial analysis and recommendations.
  • Averaged $600 daily in print ad sales to local businesses within my assigned territory.
  • Conduct outside sales calls to local businesses and professionals to develop relationship and repeat sales.
  • Visited 30 to 40 local businesses daily, and gave an average of 8-10 presentations.
  • Develop and qualify leads through cold calling and prospecting over 70 local businesses weekly.
  • Develop ads and campaigns for local businesses to help drive traffic and increase sales.
  • Created page advertising for local businesses to increase call-sale ratio and encourage repeat sales.
  • Generate leads by cold calling local businesses, profile clients, and affinity partners.
  • Generated leads by cold calling 65-80 local businesses per day and profiling clients.
  • Generate leads by cold calling local businesses and nightly research for new prospects.

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43. Company Products

low Demand
Here's how Company Products is used in Outside Sales Representative jobs:
  • Conducted in-person presentations of company products on a daily basis and provided continuing education as needed.
  • Analyzed existing and anticipated customer requirements and promoted consideration of company products to fill requirements.
  • Designed and delivered training workshops and seminars demonstrating company products installation and application.
  • Organized and implemented client relations activities to discuss upcoming company products.
  • Call on architects and designers to facilitate specification of company products.
  • Performed professional demonstrations of company products and services at construction sites.
  • Design professional demonstrations or presentations of company products and services.
  • Promoted and sold company products and services throughout assigned territory.
  • Educated and motivated distributor personnel to promote company products.
  • Delivered all company products to each account destination.
  • Marketed company products in a door-to-door environment.
  • Preformed presentations and demonstrations of company products.
  • Presented company products to potential customers.
  • Install, maintain, and repair company products and systems, on-site, over the telephone, and with remote desktop.
  • Present and sell company products to current and potential client Educate customers about equipment and proper use through demonstrations and training.
  • Provide customers with the knowledge of a full range of company products and services and assist them in utilizing these services.
  • Presented knowledge of company products and services through presentations and proposals to prospective clients and business owners to build clientele.
  • Handled incoming media and general inquiry sales for potential new customers on a wide range of company products and services.
  • Maintain an in-depth working knowledge of the technical applications of company products as well as familiarity of competitor's products.
  • Presented and sold company products and services to current and potential clients using my engineering degree and vast experience.

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44. Technical Support

low Demand
Here's how Technical Support is used in Outside Sales Representative jobs:
  • Provide technical support and training to clientele regarding proper product usage to ensure greater customer satisfaction.
  • Maintain positive relationships with business personnel for service and/or technical support and client/customer billing issues.
  • Worked with enterprise customers on large projects, including technical support and getting manufacturers involved.
  • Establish strategic partnerships with product manufacturers and their respective technical support teams.
  • Provided on-site technical support and exemplary customer service to resolve customer issues.
  • Provide installation instructions and field technical support to contractors after product delivery.
  • Worked with factory managers and application engineers regarding technical support.
  • Conduct product demonstrates where needed along with technical support advisement.
  • Provided product technical support and training for channel partners and end-customers
  • Provided quality service and technical support to customers.
  • Provided technical support, troubleshooting and customer support.
  • Provided customers with engineering and technical support.
  • Provide technical and non-technical support.
  • Oversee pipeline of existing clients within territory which include site visits, on-site training, technical support, inside sales support
  • Provided technical support, safety data, and material information to architects, property owners, engineers, and contractors.
  • Started as an Emergency Dispatch Operator, then promoted to a Customer Service Representative and then moved to Technical Support.
  • Facilitated telephone boat accessory sales, order inquires, and technical support using Microsoft Word, Excel, and QuickBooks
  • Provided technical support to sales team and customer base for daily maintenance requirements as well as extensive project opportunities.
  • Provided quality customer service and technical support to dentists and their office staff through effective training and follow-up.
  • Interacted with purchasing and engineering personnel at the account level to provide quotations, samples and technical support.

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45. Depot

low Demand
Here's how Depot is used in Outside Sales Representative jobs:
  • Manage national accounts that include: Home Depot, Coca Cola, Tractor Supply, Whirlpool, and Rock Tenn.
  • Trained any new associate coming into The Home Depot for proper sales, customer service, and loss prevention.
  • Maintained displays at Home Depot stores to help drive business in the At-Home Services division of The Home Depot.
  • Conducted product-training classes to account staff at Home Depot resulting in greater knowledge for employees and increased new sales.
  • Recognized for product expertise and appointed as product and client engagement trainer for sales vendors at Home Depot.
  • Achieve Home Depot's profit and velocity objectives while providing excellent service to internal and external customers.
  • Set up high-quality displays in Home Depot stores, liaising with retail clients to explain product lines.
  • Work as a sales and service representative with 36 Home Depot Stores in the Bay Area.
  • Assisted with development of The Home Depots newly organized inside / outside commercial paint sales program.
  • Represented Coastal Windows as outside vendor to all Home Depot on the state of Hawaii.
  • Generated clients by getting them interested in investing and purchasing a roof from Home Depot.
  • Develop employee relations, training and help with lead generation at assigned Home Depot Stores.
  • Achieved success against major competitors such as Staples, Office Max, and Office Depot.
  • Involved in cold calling businesses to gain client loyalty through for Office Depot.
  • Access to reliable transportation to reach customers homes and local Home Depot stores.
  • Managed accounts in 8 Home Depot retail stores in the Pittsburgh metropolitan area.
  • Led the southeast region in extended service plan attachments through The Home Depot.
  • Created brand awareness for Coastal Windows as a vendor to Home Depots.
  • Managed Sales Territory consisting of Home Depot and Lowe's Retail stores.
  • Travel throughout assigned territory to call on regular Home Depot/ Expo stores.

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46. Repeat Business

low Demand
Here's how Repeat Business is used in Outside Sales Representative jobs:
  • Supervised existing accounts - Visited client locations regularly to maintain effective working relationships and increase repeat business.
  • Developed both new and repeat business in a designated territory through strong customer networking and negotiating skills.
  • Maintained communication with customers to insure their satisfaction as well as generating referrals and repeat business.
  • Ensured high post-sales satisfaction facilitating positive long-term relationships and high potential for repeat business with customers.
  • Obtained repeat business, referrals and references by building strong relationships and understanding customer requirements.
  • Anticipated customer needs by analyzing purchasing habits and streamlined ordering process for repeat business.
  • Maintained long lasting relationships with customers in an effort to ensure maintenance and repeat business
  • Developed sales relationships with customers with increased repeat business along with new business.
  • Provided excellent service as evidenced by retention, referrals and repeat business.
  • Utilized customer management techniques to ensure repeat business for highly competitive territory
  • Formed and maintained relationships with customers to ensure repeat business.
  • Ensured on-time delivery and product reliability resulting in repeat business.
  • Developed positive working relationships with clients to encourage repeat business.
  • Established solid relationships resulting in personal referrals and repeat business.
  • Established long-term relationships with company supervisors resulting in repeat business
  • Established repeat business in fabricated stainless and aluminum parts.
  • Networked and developed client relationships, gaining repeat business.
  • Establish new relationships with customers and develop repeat business.
  • Established repeat business with accounts through outstanding customer service.
  • Cultivated and maintained client relationships and repeat business.

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47. Service Agreements

low Demand
Here's how Service Agreements is used in Outside Sales Representative jobs:
  • Prepare and manage all documentation related service agreements.
  • Negotiated and sold profitable service agreements, Made president club, first fiscal year of working for First Choice Services.
  • Performed 20+ cold calls daily, negotiated pricing and prepared sales contract with terms of sales and service agreements.
  • Do site surveys of HVAC and Refrigeration equipment, hand price quotes and discuss our service agreements.
  • Conducted outside territory sales for Hewlett Packard service agreements, as well as copiers and faxes.
  • Total number of service agreements I had signed in the first 12 months was 465.
  • Worked directly with decision makers to present and sell service agreements.
  • Negotiate prices or terms of marketing, sales or service agreements
  • Acquired several master service agreements through my relationships with clients.
  • Coordinated service agreements between new accounts and the delivery team.
  • Prepared, presented, and negotiated new service agreements.
  • Negotiated prices, terms of sales and service agreements.
  • Contract service agreements were required to obtain new business.
  • Prepared and filed all service agreements personally sold.
  • Fulfilled Customer Service Agreements between clients and laborers.
  • Negotiated prices and service agreements.
  • Negotiate sales and service agreements.
  • Set up Master Service Agreements (MSA's) for new clients.
  • Obtained MSA's (Master Service Agreements).
  • Complete required Customer Service Agreements reports and other paperwork in a timely manner and in accordance with Company policy.

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48. Customer Complaints

low Demand
Here's how Customer Complaints is used in Outside Sales Representative jobs:
  • Monitored customer complaints, follow-up on outstanding orders and made emergency calls as necessary.
  • Resolved customer complaints by performing activities such as adjusting bills or exchanging out advertising.
  • Resolved customer complaints by investigating problems, resolving issues and follow-up.
  • Resolved customer complaints, coordinated and negotiated parts replacement terms.
  • Mitigate all customer complaints and cancellations.
  • Handled customer complaints promptly and effectively.
  • Managed all aspects of account service, identified accounting credit risks, handled material rejects, claims and customer complaints.
  • Delivered urgent product needs and handled customer complaints for the store to ensure customer satisfaction and lasting sales relationships.
  • Responded to Customer complaints, resolved problems, interacted with credit department, account adjustments, and quality assurance.
  • Resolved customer complaints and recommended corrective actions for review and approval thereby reducing customer complaints by 50%.
  • Investigated and resolved a wide variety of customer complaints and inquiries ensuring the highest level of satisfaction possible.
  • Visited customers and took orders, handled customer complaints, and tried to set up new accounts.
  • Handled customer complaints, trained drivers, and brought in new accounts for the company.
  • Handled troubleshooting and resolved service issues, billing problems, and all customer complaints.
  • Handle customer complaints by listening, not making excuses, being honest and empathetic.
  • Resolved an average of 25 customer complaints per month regarding sales and service.
  • Handle customer complaints within lines of authority and manage process to resolution.
  • Listen to and resolve customer complaints regarding products or services.
  • Handle customer complaints promptly, effectively and report potential claims.
  • Resolve customer complaints as needed and provide a solution.

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49. Customer Orders

low Demand
Here's how Customer Orders is used in Outside Sales Representative jobs:
  • Spearheaded and participated in the streamlining of product catalogs and promo materials to more accurately and consistently process customer orders.
  • Processed customer orders; performed inventory management; customer service; deliveries; collections.
  • Processed customer orders and maintained customer satisfaction by meeting and exceeding expectations.
  • Organized and communicated details of customer orders and helped solve customer problems.
  • Assist in expediting customer orders and maintaining customer satisfaction.
  • Acquired experience inputting customer orders into specialized computer systems.
  • Delivered customer orders and unloaded in specified areas.
  • Handled customer orders and ensured proper fulfillment.
  • Filled and submitted customer orders accurately.
  • Process customer orders and shipping arrangements.
  • Coordinated with the warehouse and trucking personnel in arranging shipments of customer orders via company-owned fleet and common carriers.
  • Follow up on proposals to secure orders; Enter customer orders and payment information into UFM order systems.
  • Prepared customer orders and vendor purchase orders, verified ship dates, and coordinated delivery to the customer.
  • Worked as inside sales representative taking customer orders and quotes via phone, fax or e-mail.
  • Developed rental and sale quote forms used to track customer orders between counter and sales personnel.
  • Processed customer orders with efficiency and accuracy, making sure the customers needs are always met.
  • Warehouse duties: manage inventory, loading and unloading, correct picking/pulling of customer orders.
  • Controlled and tracked inventory for customer orders as well as on hand inventory.
  • Receive customer orders by phone, visit customers, explain & demonstrate new products
  • Researched and resolved problems with customer orders and took steps to prevent recurrence.

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50. Hvac

low Demand
Here's how Hvac is used in Outside Sales Representative jobs:
  • Retained and lead major infrastructure proposals for HVAC maintenance department servicing commercial real estate throughout the Anchorage metropolitan community.
  • Provided project specific quotation for material represented to HVAC/ Plumbing wholesalers.
  • Rented work uniforms to auto repair, plumbing and HVAC industries and ESD laboratory coats to electronic and computer manufacturing businesses.
  • Assisted in opening HVAC division for Keller Supply selling to HVAC and Mechanical Contractors equipment, installation supplies, and tools.
  • Act as communication between manufactures representatives and other sales managers to promote new and existing products associated within the HVAC field.
  • Supported areas included: HVAC, Mechanical Production, Sign Manufacturing, Truck Body Manufacturing and Specialty Sheet Metal Fabrication.
  • Recruited new customers including plumbers, HVAC contractors, electricians, and hardware stores to further establish company in marketplace.
  • Inspected, repaired, and installed plumbing and HVAC for residential, commercial, new custom construction and remodels.
  • Planned meetings to present company services and discuss HVAC preventative maintenance needs of commercial businesses in an assigned territory.
  • Key representative for HVAC/R wholesaler providing knowledgeable services to businesses, buildings, corporations, and other institutions.
  • Have master level skills in the areas of HVAC, Electricity, Plumbing, Carpentry and Auto Mechanics.
  • Job duties included approaching customers preparing and presenting them plans on maintaining or upgrading their HVAC equipment.
  • Developed a territory for the American Standard line of HVAC (Heating & Air Conditioning equipment).
  • Targeted industries such as environmental cleanup, asbestos/lead abatement, HVAC, mold/flood damage, and industrial/construction.
  • Called on HVAC retailers and building contractors, selling heating/air equipment and supplies on a wholesale basis.
  • Recruit and manage sales of existing and new customers to Carr within the Plumbing and HVAC industry.
  • Help diagnosis and service HVAC equipment by phone to contractors installing equipment within the 5 state area.
  • Read, figure, and access HVAC drawing from blueprints, Dodge Reports, and Builders Exchange.
  • Called on mechanical HVAC and plumbing contractors to obtain opportunities to provide pricing for large commercial projects.
  • Performed service calls and learn different plumbing and HVAC techniques to resolve various mechanical problems.

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20 Most Common Skill for an Outside Sales Representative

Product Knowledge18%
Sales Territory16.1%
Sales Goals11.3%
Customer Service11%
Customer Base5.8%
Cold Calls4.4%
New Clients3.9%
General Contractors3.8%

Typical Skill-Sets Required For An Outside Sales Representative

RankSkillPercentage of ResumesPercentage
1
1
Product Knowledge
Product Knowledge
14.4%
14.4%
2
2
Sales Territory
Sales Territory
12.9%
12.9%
3
3
Sales Goals
Sales Goals
9.1%
9.1%
4
4
Customer Service
Customer Service
8.8%
8.8%
5
5
Customer Base
Customer Base
4.6%
4.6%
6
6
Cold Calls
Cold Calls
3.6%
3.6%
7
7
New Clients
New Clients
3.1%
3.1%
8
8
General Contractors
General Contractors
3%
3%
9
9
Customer Relations
Customer Relations
2.2%
2.2%
10
10
Trade Shows
Trade Shows
2.1%
2.1%
11
11
New Product Development
New Product Development
2.1%
2.1%
12
12
Door Sales
Door Sales
2%
2%
13
13
Client Relationships
Client Relationships
2%
2%
14
14
Sales Reps
Sales Reps
1.7%
1.7%
15
15
New Accounts
New Accounts
1.7%
1.7%
16
16
Potential Customers
Potential Customers
1.6%
1.6%
17
17
Sales Presentations
Sales Presentations
1.5%
1.5%
18
18
Prospective Customers
Prospective Customers
1.4%
1.4%
19
19
Revenue Growth
Revenue Growth
1.3%
1.3%
20
20
Annual Sales
Annual Sales
1.3%
1.3%
21
21
Business Development
Business Development
1.2%
1.2%
22
22
Market Share
Market Share
1.2%
1.2%
23
23
Key Decision Makers
Key Decision Makers
1.2%
1.2%
24
24
Customer Relationships
Customer Relationships
1.1%
1.1%
25
25
Internet
Internet
1.1%
1.1%
26
26
Business Owners
Business Owners
1.1%
1.1%
27
27
Customer Accounts
Customer Accounts
1%
1%
28
28
Current Customers
Current Customers
1%
1%
29
29
Account Management
Account Management
0.9%
0.9%
30
30
CRM
CRM
0.8%
0.8%
31
31
Sales Training
Sales Training
0.7%
0.7%
32
32
Sales Process
Sales Process
0.6%
0.6%
33
33
OEM
OEM
0.6%
0.6%
34
34
Sales Contracts
Sales Contracts
0.6%
0.6%
35
35
Building Relationships
Building Relationships
0.5%
0.5%
36
36
Inventory Control
Inventory Control
0.5%
0.5%
37
37
Phone Calls
Phone Calls
0.5%
0.5%
38
38
Credit Terms
Credit Terms
0.4%
0.4%
39
39
Job Site
Job Site
0.4%
0.4%
40
40
Sales Plan
Sales Plan
0.4%
0.4%
41
41
Product Demonstrations
Product Demonstrations
0.4%
0.4%
42
42
Local Businesses
Local Businesses
0.4%
0.4%
43
43
Company Products
Company Products
0.4%
0.4%
44
44
Technical Support
Technical Support
0.4%
0.4%
45
45
Depot
Depot
0.4%
0.4%
46
46
Repeat Business
Repeat Business
0.4%
0.4%
47
47
Service Agreements
Service Agreements
0.3%
0.3%
48
48
Customer Complaints
Customer Complaints
0.3%
0.3%
49
49
Customer Orders
Customer Orders
0.3%
0.3%
50
50
Hvac
Hvac
0.3%
0.3%

57,377 Outside Sales Representative Jobs

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