An Outside Sales Representative specializes in customer service and relations, focusing on reaching sales targets through selling and networking with clients. Among the duties revolve around reaching out to customers through calls, email, or even arranging appointments, monitoring and keeping an organized record of sales, communicating with managers or supervisors, adhering to the company's policies and regulations, and keeping extensive knowledge about the brand and the trends. Besides building rapport with customers, it is also essential for an Outside Sales Representative to be proactive and create strategies to help meet the sales target.

Outside Sales Representative Responsibilities

Here are examples of responsibilities from real outside sales representative resumes representing typical tasks they are likely to perform in their roles.

  • Manage customer order stock at remote manufacturing locations through OEM inventory software.
  • Engage in high volume campaigns for new and existing Verizon customers.
  • Prepare material estimates/bids for houses, windows, doors, trusses, etc.
  • Train and implement multiple promotions to compete in a very competitve Verizon market.
  • Maintain current and accurate client documentation utilizing CRM.
  • Communicate activities to external and internal audiences utilizing a CRM system.
  • Develop new marketing materials, including custom brochures and PowerPoint presentations.
  • Deliver PowerPoint presentations and product demonstrations to homeowners in the home improvement market.
  • Communicate and educate referral sources on Medicare, Medi-Cal and private insurance guidelines.
  • Identify new opportunities in online marketing and optimize the usage of internet for advertising.
Outside Sales Representative Traits
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Physical stamina shows that you are able to exert your energy for long periods of time without tiring.

Outside Sales Representative Job Description

Between the years 2018 and 2028, outside sales representative jobs are expected to undergo a growth rate described as "slower than average" at 2%, according to the Bureau of Labor Statistics. So if the thought "should I become an outside sales representative?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of outside sales representative opportunities that are projected to become available by 2028 is 35,400.

An outside sales representative annual salary averages $59,642, which breaks down to $28.67 an hour. However, outside sales representatives can earn anywhere from upwards of $42,000 to $83,000 a year. This means that the top-earning outside sales representatives make $41,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become an outside sales representative. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an outside sales, business development representative, outside sales consultant, and sales development representative.

Outside Sales Representative Jobs You Might Like

Outside Sales Representative Resume Examples

Outside Sales Representative Skills and Personality Traits

We calculated that 16% of Outside Sales Representatives are proficient in Customer Service, Sales Process, and Communication. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Physical stamina.

We break down the percentage of Outside Sales Representatives that have these skills listed on their resume here:

  • Customer Service, 16%

    Established relationships with commercial landscaping accounts and built entire customer base by providing excellent communication, customer service and product knowledge.

  • Sales Process, 11%

    Handled personal customer information and paperwork to provide professionalism throughout entire sales process from contract negotiations to product delivery.

  • Communication, 10%

    Captured major high-profile accounts with excellent communication skills evidenced by cross-level company communications and positive interaction with existing and new clientele.

  • Sales Goals, 5%

    Created unique marketing strategy for new restroom sanitizing service, performing on-site demonstrations that dramatically impacted sales goals.

  • New Clients, 4%

    Develop and implement strategies for effectively managing current client base, consistently meeting or exceeding sales quotas and visitation requirements.

  • Prospective Customers, 4%

    Developed and maintained business relationships with current and prospective customers in my assigned territory to generate new business for the organization.

"customer service," "sales process," and "communication" aren't the only skills we found outside sales representatives list on their resumes. In fact, there's a whole list of outside sales representative responsibilities that we found, including:

  • The most important skills for an outside sales representative to have in this position are customer-service skills. In this excerpt that we gathered from a outside sales representative resume, you'll understand why: "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." According to resumes we found, customer-service skills can be used by a outside sales representative in order to "set appointments with prospective insurance customers and met with individuals and business owners in their homes, businesses or other settings. "
  • Another commonly found skill for being able to perform outside sales representative duties is the following: interpersonal skills. According to a outside sales representative resume, "wholesale and manufacturing sales representatives must be able to work well with many types of people." Check out this example of how outside sales representatives use interpersonal skills: "used excellent interpersonal and communication skills to build and maintain relationships with people across a variety of demographics. "
  • Another skill that is quite popular among outside sales representatives is physical stamina. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a outside sales representative resume: "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." This example from a resume shows how this skill is used: "meet small business owners, managers and residential customers in the north alabama to educate them about their physical security needs. "
  • An outside sales representative responsibilities sometimes require "self-confidence." The responsibilities that rely on this skills are shown by this resume excerpt: "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations" This resume example shows how this skill is used by outside sales representatives: "train loan officers on loan program changes and updates increasing product knowledge, sales confidence and profitability. "
  • See the full list of outside sales representative skills.

    Before becoming an outside sales representative, 67.3% earned their bachelor's degree. When it comes down to graduating with a master's degree, 3.5% outside sales representatives went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most outside sales representatives have a college degree. But about one out of every seven outside sales representatives didn't attend college at all.

    The outside sales representatives who went onto college to earn a more in-depth education generally studied business and marketing, while a small population of outside sales representatives studied communication and management.

    Once you're ready to become an outside sales representative, you should explore the companies that typically hire outside sales representatives. According to outside sales representative resumes that we searched through, outside sales representatives are hired the most by National Federation of Independent .., Sysco, and Empire Today. Currently, National Federation of Independent .. has 376 outside sales representative job openings, while there are 367 at Sysco and 171 at Empire Today.

    Since salary is important to some outside sales representatives, it's good to note that they are figured to earn the highest salaries at American Residential Communities, Cox Automotive, and Unishippers. If you were to take a closer look at American Residential Communities, you'd find that the average outside sales representative salary is $97,645. Then at Cox Automotive, outside sales representatives receive an average salary of $83,729, while the salary at Unishippers is $75,431.

    View more details on outside sales representative salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Verizon Communications, Cintas, and Cutco. These three companies have hired a significant number of outside sales representatives from these institutions.

    In general, outside sales representatives fulfill roles in the manufacturing and retail industries. While employment numbers are high in those industries, the outside sales representative annual salary is the highest in the transportation industry with $72,599 as the average salary. Meanwhile, the manufacturing and media industries pay $62,718 and $62,636 respectively. This means that outside sales representatives who are employed in the transportation industry make 41.4% more than outside sales representatives who work in the retail Industry.

    The three companies that hire the most prestigious outside sales representatives are:

      What Outside Saless Do

      An outside sales representative is responsible for generating the company's sales and revenues by offering goods and services to existing and potential clients, responding to the customers' inquiries and concerns about the products, and researching on possible leads. Outside sales representatives monitor the current industry trends to identify new business opportunities that would help the business adjust to market changes to achieve profitability goals. An outside sales representative must have excellent communication and customer service skills, immediately resolving complaints and assisting on marketing promotions to gain sales prospects.

      In this section, we take a look at the annual salaries of other professions. Take outside sales for example. On average, the outside sales annual salary is $14,026 higher than what outside sales representatives make on average every year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both outside sales representatives and outside sales positions are skilled in customer service, sales process, and sales goals.

      As far as similarities go, this is where it ends because an outside sales representative responsibility requires skills such as "communication," "company products," "current customers," and "client relationships." Whereas a outside sales is skilled in "inventory levels," "construction projects," "outbound calls," and "business directories." So if you're looking for what truly separates the two careers, you've found it.

      Outside sales really shine in the technology industry with an average salary of $68,821. Whereas outside sales representatives tend to make the most money in the transportation industry with an average salary of $72,599.

      On average, outside sales reach similar levels of education than outside sales representatives. Outside sales are 1.2% less likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Business Development Representative?

      A business development representative's role is to find new business and client opportunities through market research and networking. They are primarily responsible for participating in creating strategies to enhance client relations, improve sales, and reach out to potential clients through calls, correspondence, and meetings. Moreover, it is also their responsibility to perform follow-up calls, offer recommendations, and even build rapport to strengthen client base. As a representative, it is essential to coordinate with managers and supervisors and adhere to policies and regulations.

      Now we're going to look at the business development representative profession. On average, business development representatives earn a $5,334 lower salary than outside sales representatives a year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both outside sales representatives and business development representatives are known to have skills such as "customer service," "sales process," and "communication. "

      But both careers also use different skills, according to real outside sales representative resumes. While outside sales representative responsibilities can utilize skills like "crm," "company products," "sales contracts," and "revenue growth," some business development representatives use skills like "bdr," "outbound calls," "account executives," and "high volume."

      On average, business development representatives earn a lower salary than outside sales representatives. There are industries that support higher salaries in each profession respectively. Interestingly enough, business development representatives earn the most pay in the manufacturing industry with an average salary of $63,350. Whereas, outside sales representatives have higher paychecks in the transportation industry where they earn an average of $72,599.

      On the topic of education, business development representatives earn similar levels of education than outside sales representatives. In general, they're 4.2% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

      How an Outside Sales Consultant Compares

      An outside sales consultant is responsible for conducting sales for both prospective and existing customers. Your duties may vary, but common tasks include traveling to meet potential and existing customers, organizing meetings with customers regularly, and educating customers on the benefits of products and services. As an outside sales representative, you are responsible for monitoring the new products, market conditions and competitors, and assisting in building the brand with the help of the marketing department.

      Let's now take a look at the outside sales consultant profession. On average, these workers make higher salaries than outside sales representatives with a $17,321 difference per year.

      Using outside sales representatives and outside sales consultants resumes, we found that both professions have similar skills such as "customer service," "sales process," and "sales goals," but the other skills required are very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an outside sales representative is likely to be skilled in "communication," "job sites," "credit terms," and "hard-working," while a typical outside sales consultant is skilled in "in-home," "paid search," "sales consultants," and "customer relationships."

      Interestingly enough, outside sales consultants earn the most pay in the technology industry, where they command an average salary of $55,210. As mentioned previously, outside sales representatives highest annual salary comes from the transportation industry with an average salary of $72,599.

      When it comes to education, outside sales consultants tend to earn similar education levels than outside sales representatives. In fact, they're 3.4% more likely to earn a Master's Degree, and 1.5% more likely to graduate with a Doctoral Degree.

      Description Of a Sales Development Representative

      A sales development representative qualifies leads at the sales funnel's initial stages. Sales development representatives need to conduct research for prospective clients and qualify the leads before handing them to the sales team. They develop sales strategies to attract buyers or solicit potential customers. They need to build relationships with their customers to determine their needs and qualify the viability of interests to drive sales. Also, they collaborate with the sales executives making certain that corporate targets and goals are met.

      Now, we'll look at sales development representatives, who generally average a lower pay when compared to outside sales representatives annual salary. In fact, the difference is about $15,778 per year.

      According to resumes from both outside sales representatives and sales development representatives, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "sales process," and "communication. "

      While some skills are shared by these professions, there are some differences to note. "crm," "company products," "sales contracts," and "job sites" are skills that have shown up on outside sales representatives resumes. Additionally, sales development representative uses skills like sdr, outbound calls, account executives, and linkedin on their resumes.

      Now, let's take a closer look at the financials in each career. The manufacturing industry tends to pay more for sales development representatives with an average of $64,400. While the highest outside sales representative annual salary comes from the transportation industry.

      In general, sales development representatives reach similar levels of education when compared to outside sales representatives resumes. Sales development representatives are 2.5% more likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.