Overlake Medical Center & Clinics jobs in Newcastle, WA - 297 jobs

Welcome to a medical center where you're the center of attention. Pay range: * Hourly $35.25 - $52.88 The Childbirth/Perinatal Educator is responsible for providing instruction and support on topics pertinent to parents during the childbearing years, and throughout the family/parenting process. The Childbirth Educator role includes childbirth prep, labor coping, newborn care, breastfeeding classes, and 'After Baby Comes' Support Groups. PER DIEM Other duties include: 1. Ensures effective instruction * Assesses the needs of class members at the beginning, middle, and end of each series or class. The instructor ensures curriculum is evidence based, learner centered, culturally sensitive, and effective. * Follows the curriculum outline when teaching, with adaptations to meet expressed and/or assessed learner needs. * Selects teaching method appropriate to learning styles, needs of class members and curriculum objectives. * Utilizes AV equipment and materials proficiently. * Is able to work independently at an offsite classroom location. 2. Serves as hospital resource and liaison to parents * Provides information about Overlake's Women's and Infant Services (WS) that is consistent with current philosophy, policies, and procedures. * Provides information about current Overlake WS practices and standards of care, encouraging informed decision making. * When requested by, or with the permission of, the client shares relevant information with other healthcare providers. * Facilitates class reunions and provides ongoing program and service assessment by soliciting feedback about services and programs. 3. Maintains documentation and records to ensure continuity of programs and quality assurance, including the following: * Class information and attendance records. * Patient teaching documentation. * Supplies and materials inventory as needed. * Pertinent information conveyed to coordinator for placement on inpatient records. * Other information as required. 4. Is an active team member, as is evidenced by compliance with the following requirements: * Adheres to Overlake Hospital Medical Center and unit philosophy, policies, procedures and standards. * Completes mandatory educational and/or in-service offerings required for the position. * Safeguards confidentiality of all patient information. * Refers parents to appropriate programs and services in Perinatal Education and in the Parent & Baby Care Center * Attends and participates in quarterly Perinatal Educator staff meetings. 5. Maintains professional and personal growth and development. * Maintains knowledge and teaching skills in accordance with standards and qualifications established by Overlake Hospital Medical Center for teaching Perinatal Education programs; i.e., attends in-services, continuing education programs, and independent reading. * Shares, on a consistent basis, information about Perinatal Education programs with other Overlake Medical Center instructors and the coordinator (i.e., staff meetings, written and phone conversation). * Functions as a preceptor for new hires following completion of requirements and in accordance with applicable policy and procedure. Minimum Qualifications: Education: High school graduate required. Professional Licensure/Certification/Registration: Must meet one of the following five levels of experience and/or credentials: * Current Washington State or Multistate RN license with one (1) year of experience in childbirth education or completed coursework in childbirth education or, * Current Washington State LPN with one (1) year of experience in childbirth education or completed coursework in childbirth education or, * One of the following certifications: ASPO/Lamaze, International Childbirth Education Association (ICEA) or CBE one year certification through accredited college, or * Currently enrolled in ASPO/Lamaze, International Childbirth Education Association (ICEA) or CBE one year certification at an accredited college, plus a minimum of one (1) year adult education experience. Must pass certification requirements within two (2) years of being hired to remain in position, or * Two years of experience as a childbirth or lactation educator. Experience: See above for experience requirements Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Provider Compensation Administration Analyst JOB OVERVIEW: The Provider Compensation Administration Analyst is responsible for administering, analyzing, and maintaining the organization's provider compensation program. This includes incentive calculations, pay plan modeling, compliance monitoring, compensation reporting, and system-based data management to ensure accurate, timely, and compliant pay administration. The role serves as a liaison between Finance, Human Resources, Payroll, and departmental leadership to support strategic compensation initiatives and ensure pay practices are consistent with organizational goals and regulatory requirements. DEPARTMENT: Human Resources WORK HOURS: Typically, Monday - Friday; hours may vary to meet department needs. REPORTS TO: Director, Physician Services and Financial Analysis PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Responsible for the development and analysis of provider compensation plans. * Functions as a strategic partner with executive leadership teams, leading compensation design and implementing new programs and best practices. * Calculate physician incentives according to plan terms, coordinate review, approval, and payment. * Administer provider productivity reporting and benchmark employed and contract-retained providers against market standards. * Monitor and ensure compliance with all compensation plans and contracts. * Provide overviews of compensation plans for new hires and respond to compensation-related inquiries. * Model annual market review updates, ensuring pay aligns with fair market value. * Prepare and distribute provider compensation reports with supporting detail. * Research variances and explain pay and performance outcomes to stakeholders. * Manage the compensation administration shared email inbox, logging each incoming item into a timeline to document and coordinate future system changes. * Maintain compensation-related data integrity in physician compensation systems, including tracking of monthly provider clinical FTE reflective of all changes and leaves of absence. * Generate standard and ad-hoc compensation reports and dashboards. * Audit payroll data to ensure accuracy and compliance. * Collaborate with IT, Finance, HRIS and other teams as necessary to improve data workflows, processes, and compensation system functionality. * Calculate annual budgets for incentives and related expenses. * Ensure compensation practices are consistent with legal, regulatory, and policy requirements. * Develop and maintain documentation for compensation processes and system use. * Provides input on and implements policies, procedures and processes on a system-wide basis. * Identify and implement opportunities to improve compensation administration efficiency. * Other duties as assigned. Created: 10/25 Grade: NC-11 FLSA: E CC: 8650 Job Qualifications: PREREQUISITES: * Bachelor's Degree required, preferably in Accounting, Finance, or Business, Additional experience may be considered in lieu of degree requirement. * Minimum of three (3) years of experience in physician group management and/or compensation administration, required. * General knowledge of professional billing rules, RVU usage, and physician production benchmarking strongly preferred. * Experience with HRIS systems (Infor/Lawson, Kronos) preferred; experience with Heisenberg Physician Compensation System strongly preferred. * Microsoft Excel expertise (macros, functions, formulas, pivot tables, lookups). QUALIFICATIONS: * Attention to detail with a high level of accuracy. * Strong analytical and critical thinking skills. * Ability to work independently while maintaining confidentiality. * Strong people skills to interact with physicians, managers, and colleagues. * Ability to manage multiple priorities in a fast-paced environment.

Advanced Practice Provider (APP), Lake Sawyer Primary Clinic|(Physician Assistant/Nurse Practitioner)|1.0 FTE Valley Medical Center (VMC) is actively recruiting a full-time (1.0 FTE) Advanced Practice Provider (Nurse Practitioner/ Physician Assistant) to join our Lake Sawyer (Maple Valley) clinic in our collaborative network where you will have easy access to system-wide support as you work alongside a highly motivated and skilled Primary Care team. We provide patient-centered, team-based care to a diverse population of patients. About: This is a mixed APP role comprised of both patient care and indirect patient care and the ability to grow your own panel of patients. Monday - Friday, no weekends; 4 10-hour shifts. Patient Volume - 12-14 patients per provider per day. Providers: 7 total Physicians/APPs. Qualifications: Ability to obtain medical professional license in the State of WA and a DEA with full prescriptive authority. Strong communication and interpersonal skills with the ability to work effectively with the physical and emotional developments of all age groups. At least one year of experience as an APP in Primary Care strongly preferred. ************************************************************ Located in Renton, Washington, Valley Medical Center is the largest nonprofit healthcare provider between Seattle and Tacoma, serving more than 600,000 residents. In addition to the 341-bed hospital with its Level III Trauma Center, Valley operates a network of more than four dozen primary care, urgent care and specialty clinics, with most located on or near the hospital campus. Our distinguished recognitions include: Accredited as a Center of Excellence in Robotic Surgery from Surgical Review Corporation (SRC). American Medical Association's 2022 Joy in Medicine Health System Recognition Program for our efforts to improve physician well-being and combat burnout The Joint Commission's award of full accreditation triennially for meeting and exceeding national and safety performance standards Inclusion on Becker's Hospital Review's list of 153 Great Community Hospitals for 2023 and 2024 based on several outside rankings and ratings organizations, including U.S. News & World Report, Healthgrades, CMS, The Leapfrog Group and The Chartis Center for Rural Health Named a leader in LGBTQ+ patient equality since 2011Patient-Centered Medical Home by the National Committee for Quality Assurance (NCQA) One of the most culturally diverse communities in the country, our mission to care for our community like family extends to the entire Valley “work family” who prioritize safety, respect, compassion, collaboration, equity, diversity, inclusion, innovation and excellence. Just 30 minutes from downtown Seattle and Bellevue, the surrounding southeast King County communities allow you to easily enjoy a wide variety of Northwest recreational opportunities, along with more affordable homes, less traffic and access to a top school district. ******************************************************* ***************** Working at Valley Medical Center: ******************************************* Compensation Range - $130,000 - $150,000 Amounts listed may include productivity, quality incentives, extra shift incentives applicable to the position. Valley Medical Center offers valuable healthy living benefits including group medical insurance, group dental insurance, a 403(b) Retirement Plan, life and AD&D insurance, supplemental life and AD&D insurance, long-term disability, supplemental long-term disability, flexible spending accounts, carpool incentives, parking, bereavement leave, jury duty, and an employee assistance program. Employees may also be eligible to receive 76 hours of sick leave, 7 days of holiday leave, and 2 floating holidays throughout the calendar year. Employees also earn 20 to 25 days of vacation leave per calendar year based on position and years of service. You can find more detailed information on our benefits information page at https://*****************/careers/benefits UW Medicine Valley Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity or expression. Genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Welcome to a medical center where you're the center of attention. Pay range: * Hourly $23.99 - $35.99 Schedule: Per Diem/Evenings This position helps maintain a safe and secure environment for Overlake Medical Center staff, patients and visitors. * Officers must quickly and independently assess rapidly evolving events and determine appropriate interventions. * They must effectively coordinate efforts with others, both within and outside the security department, to assure acceptable outcomes. * Officers must adapt to rapidly changing and sometimes conflicting priorities while maintaining customer satisfaction. Provide a full spectrum of security services to a diverse customer base. * Duties include: Interaction with the public answering questions, giving directions and responding to concerns as needed. Patrol of facility campus and related off campus locations as needed; maintaining high visibility in a manner that reflects well on the department and organization overall. Use of computer based systems for surveillance, access control and documentation. Respond to all emergency requests for assistance including fire, hazardous materials spills, criminal activity, emotional and psychiatric disturbances. Ability to use verbal de-escalation techniques or minimum force possible to contain out of control persons. * Candidates must have customer service skills and be computer literate. Candidates should be able to run and be physically able to intervene if necessary in emergency situations. Qualifications * High School diploma or equivalent required. * Valid Washington State Driver's license required, no criminal violations. * Healthcare provider BLS certification required. * One year in a customer service role preferred * One year healthcare security preferred * Certification as a Basic Healthcare Security Officer required through the International Association for Healthcare Security and Safety (IAHSS) required within one year of employment * Management of Aggressive Behavior (MOAB) course and certification also required within six months of employment. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

Case Management The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Case Manager JOB OVERVIEW: The Medical Social Worker or Crisis Counselor assesses, coordinates, facilitates, and negotiates services and resources to support coordination and continuity of care in the most appropriate care setting and cost-effective manner for specified populations. This includes collaboration with patients, families, physicians, nurses and other members of the health care team to address patients' medical, disposition, and psychosocial needs through effective coordination of services commensurate with available financial resources and the patient's right to self-determination across the continuum. AREA OF ASSIGNMENT: Case Management HOURS OF WORK: Varies RESPONSIBLE TO: Manager, Case Management PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner. B. Essential Responsibilities and Competencies: * Assess, Plan and Facilitate discharge and transitions of care including the following: * Review past and present medical records to determine history, admitting diagnosis or procedure, and plan of care compared to previous history and care needs; * Gather pertinent information about the patient's psychosocial, functional and financial situation to identify needs; * Meet with patients/caregivers to evaluate clinical, psychosocial, functional and financial status; * Communicate with the multidisciplinary team (physicians, nurses, therapists, social workers, chaplain, etc.) as needed to complete assessment; * Establish a discharge plan based upon individual patient needs, patient/care-giver preferences, and existing or proposed treatment options in order to support and promote desired clinical, service and financial outcomes in a timely manner; * Provide relevant education and information regarding resources to patient/caregiver to facilitate informed decision making and active participation in the plan for transfer/discharge; * Determine realistic goals with patient/caregiver regarding available options, empowering them to make choices in their best interest; * Identify benefits and coordinate resources based on patient's needs and preferences; * Work with insurance companies and/or public health benefit programs (DSHS, Medicare, Medicaid, County, State) to optimize benefits to patient. * Initiate timely family conferences or multidisciplinary case conferences with the treatment team for complex transition discharges. * Independently complete assessment and plan interventions sensitive to the patient's cultural, social, physical, mental and economic status and developmental state. Demonstrate sensitivity to the patient's/caregiver's beliefs and values and incorporate that understanding into the discharge plan; * Manage and prioritize work based on clinical needs, length of stay, required complexity of interventions and acuity of care. * Document all assessments, plans, and interventions in the medical record with clarity and conciseness unique to each specific patient or family interaction and in accordance with professional, legal, regulatory and departmental standards. * Perform self-referral screens Monday through Friday, and as appropriate on weekends, per Discharge Planning Review Process, to identify potentially high risk patients who may have an adverse health consequence without a case management order or a discharge plan. * Communicate effectively with other members of a diverse care team using appropriate interpersonal skills, group facilitation and conflict management skills as appropriate. * Maintain current knowledge of case management, utilization management, and discharge planning resources. * Work collaboratively with the Utilization Management team and Patient Financial counselors * Refer quality, infection control and risk management issues to appropriate individual or department. * Perform other duties as assigned, including orientation and training of new staff members. * Serve as committee member or liaison to community partners per request of management. Specific to Inpatient Medical Social Work: * Respond to nurse, physician or self-referral screens as soon as possible but not longer than 12 hours or next business day. * Responsible for assessing and managing the next best site of care; referring to and collaborating with network partners as indicated. * Demonstrate knowledge of community resources and how to effectively access, develop care plans, and manage transitional care needs to support patient's transition of care, including: * Crisis intervention * Homelessness * Drug and Alcohol, Medication Assisted Treatment * Home and community services * Skilled nursing facilities and home health agencies * Adult Family Home referrals and placement * Home and Community Services referrals and collaboration * Shelters * Opioid treatment networks * Day health services * LTACH and Acute Rehab services * Manage criteria-based social service needs including the following when indicated: * Complex financial needs * DAC's screening * CPS, APS and domestic violence * Acute mental health needs * Teen mothers * Homeless or resource poor status * Bereavement (e.g. fetal demise, terminal care, end of life) if indicated * Trauma and other special care * ITA (Involuntary Treatment Act) patients * Guardianship/conservatorship * Corrections patients as appropriate * Advance Directives/Mental Health Directives * Participate in disposition huddles as scheduled. * Document updated notes daily or as appropriate containing only new and/or continued relevant content. * Deliver federally mandated communications meeting timeliness mandates including 2nd Important Message from Medicare, MOON notifications and/or HINN notifications when required. Specific to ED Medical Social Work: * Identify patients who are at risk for recurrent visits to the ED. Facilitate a patient-centered approach for use of appropriate community programs. * Establish relationships in the community and post-acute continuum to support the needs of this population (e.g. ADS). * Contact patients with frequent non-emergent ED visits to establish a plan of care promoting alternative settings. Establish a PCP as indicated. Communicate directly with the patient/family in order to understand and incorporate priorities and acute needs of the patient; educate and prepare the patient/family to make informed decisions. * Documentation supporting relevant information including patient/family understanding of case management and discharge or admission plan. * Provide timely communication to ED staff regarding new or updated information involving the coordination of care. * Data collection as directed by management for process improvement opportunities in the ED setting. * Support work requirements related to Emergency Department Information Exchange (EDIE) initiative. Specific to Crisis Counselor: * Complete assessments, interventions, counseling and completion of plan of care appropriate to the patient's physical, emotional, cognitive and developmental state including the following: * Evaluate the mental and emotional status of psychiatric patients and facilitate appropriate next steps for care and treatment. * Screen and refer patients with drug and/or alcohol dependencies to the appropriate level of care. * Provide support and intervene as legal liaison (when indicated) for patients presenting with physical and/or sexual abuse. * Provide support and referrals to families and friends of patients in medical trauma. * Documentation supporting relevant information including outcomes from screening, intervention and treatment; patient/family understanding of plan of care; discharge or admission plan. * Consults with ED LIP, Hospitalists and psychiatry regarding assessments and appropriate dispositions. * Provide medication assisted treatment assessments, counseling and referrals per Opioid Treatment Network policy. Job Qualifications: PREREQUISITES: * A masters level degree in social work (MSW); licensure in the State of Washington (LICSW) preferred, required within 4 years of employment. * OR, for Crisis Counselor role, in lieu of an MSW, a Licensed Mental Health Counselor or Licensed Marriage and Family Therapist credential based on Washington State Department of Health approved masters-level degree credentialing including a minimum of 2 years post-graduate experience working with crisis intervention services including conducting psychiatric assessments; OR, Mental Health Associate Counselor or Marriage and Family Therapist Associate allowed with licensure in the State of Washington (LMHC or LMFT) required within 3 years of employment. * Minimum of two-year acute care hospital experience preferred. * Minimum two years case management experience preferred or equivalent. QUALIFICATIONS: * Ability to assess the psychological and social needs of patients in the medical setting; as well as to create, implement, and evaluate the effectiveness of care plans which address identified needs. * Effective communication skills, including group facilitation and conflict management skills. * Ability to work in a collaboratively team setting with peers at all times. * Interpersonal skills necessary to interact with the interdisciplinary teams of care providers, including physicians and nursing staff, to coordinate care for patients and families. * Sensitivity to coordination of care requirements for all patients and families from a variety of ethnic, cultural, social, and economic backgrounds and with varied medical and developmental needs. * Knowledge of community resources and how to access them effectively and efficiently. * Knowledge of the healthcare financial environment, reimbursement, and length of stay management. * Ability to work independently without close supervision; set priorities, meet outcome expectations and deadlines. * Ability to function in multiple and varied settings across the facility. * Ability to set priorities among multiple demands; produce accurate work and meet deadlines. * Neat and well-groomed appearance consistent with VMC dress code policy. * Experienced navigator of basic electronic applications including: Outlook, Office, and calendar management. * Experienced in use of electronic health record (EHR). * Ability to communicate fluently in English, both verbally and in writing. * Ability to type fluently and quickly; and write legibly, spell correctly, and use accepted grammar.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Lab Support JOB OVERVIEW: Perform routine blood collections by venipuncture and capillary techniques from patients of all age groups, collect specimen for urine drug screens and paternity collections. Process specimens for testing and accurately completes all paperwork and data entry into the computer associated with these specimens. DEPARTMENT: Laboratory Services WORK HOURS: Variable REPORTS TO: Supervisor Support Services Lab PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Support Partner PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Essential Responsibilities and Competencies: * Follow established protocols for processing specimens for testing and send out to reference labs. * Follow established protocols for confirming patient identity, labeling and transport of specimens. * Performs phlebotomy procedures according to established standards. * Performs finger sticks on adults/children and heel sticks on infants according to established standards. * Enters and receives laboratory testing requests in the computer systems. * Processes blood bank specimens according to established procedures and delivers components to the patient care areas when required. * Fax, print and deliver reports. * Answers the phone using proper telephone technique within 3 rings and follows established scripts. * Proficient use of all laboratory and hospital computer systems to look ups results, place orders and/or answers any questions. * Completes all documentation required for registration on Outpatients for both the Hospital and Outreach. * Collects and processes urine drug screens according to established protocols. * Process pending logs, specimen unreceived lists, error log reports to monitor work and/or any mandatory reports. * Keeps areas clean and adequately stocked with supplies. * Any other additional tasks. Date Created: Revised: 9/25 Grade: SEIUSVSLABSUP FLSA: NE Cost Center: 7071 Job Qualifications: PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups.

Clinic Network This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Medical Assistant ROLE: See for Clinical Support Partner for generic job duties. AREA OF ASSIGNMENT: Clinic network HOURS OF WORK: Variable RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Current American Heart Association CPR/BLS for Healthcare Providers required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design Communication * Neat and well-groomed appearance, business professional * Recognize and respect cultural diversity * Demonstrated ability to maintain a calm demeanor at all times * Employ professional telephone and interpersonal techniques * Recognize and respond effectively to verbal, nonverbal and written communications * Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology * Serve as a "communication liaison" between the physician and patient * Demonstrated ability to speak, spell and utilize appropriate grammar, sentence structure and hospital and network approved abbreviations * Ability to communicate and work effectively with the physical and emotional development of all age groups * Possess excellent customer service and patient care skills * Interacts in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments in Valley Medical Center Patient Care * Anticipate and facilitate provider work flow * Inform and update patient of anticipated wait times * Assist providers with patient flow time management * Perform initial intake screening by "verifying" reason for patient visit * Obtain and record patient information * Obtain vital signs per network policy for each patient visit * Prepare and maintain examination and treatment areas * Prepare patient for examinations procedure and treatments * Assist with examination, procedures and treatments * Maintain and update all medication and immunization records * Maintain, reviews and updates health maintenance records * Complete all forms and data sets for patient care to the maximum limit of scope * Schedule , coordinate and monitor appointments * Complete patient recalls daily Operational Functions * Apply principles of aseptic techniques and infection control * Practice standard precautions, including hand washing and disposal of biohazards * Comply with quality assurance practices * Perform inventory of supplies and equipment * Perform routine maintenance of administrative and clinical equipment * Apply computer and other electronic equipment techniques to support office operations * Perform methods of quality control Practice Finances * Review and complete ancillary charges for office visits * Perform "clean" billing submittals UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: As listed through out the document PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Clinical Support Partner * Unique Job Functions: (performed in accordance with supervision requirements established by statute and administrative code.) Medical Assisting In order to serve the patient successfully the MA needs to have the ability to conceptualize role and responsibility. The MA is a liaison between the patient and provider. The MA understands that they are here to "serve" the patient. They must understand that resources in healthcare are limited. Concepts of anticipation and preparation for patient visits are essential for success. Pertinent and successful patient care interactions require the ability to apply concepts of critical thinking. The MA must independently understand scope and how to determine safe practice technique. They must have the ability to comprehend that provider success and efficiency is coupled with their ability to understand patient flow, anticipate patient needs and to appropriately work to the maximum limit of certification. The MA is responsible for asking "what can I do to facilitate meeting the needs of the patient?" at each visit. They must have the ability to comprehend, understand and value their role and that of those whom they work with. The MA is responsible for gathering all necessary information such that the provider visit is focused on patient care and clinical diagnosis. * Performs venous and capillary invasive procedures for blood withdrawal * Performs intradermal, subcutaneous and intramuscular injections * Applies, or assists with application of, durable medical equipment * Administers medications as ordered by the provider and per scope of practice * Administers immunizations * Performs tympanograms, and ear irrigations (with Provider order) * Performs waived Laboratory Tests * Gives approved instructions and patient education to patients BACK OFFICE DUTIES/FACILITATOR It's essential to maintain a calm demeanor to manage multiple tasks while in the back office. Messages from patients, orders from providers, and faxes are coming in throughout the day at a fast rate so it is imperative to be checking each system to ensure a smooth process. As a MA, your job is to multitask, prioritize, organize and facilitate workflow for the provider. A well rounded MA should be able to instill confidence in the provider by following through on their requests and continuing an exceptional patient care experience. The following are some of the main duties: participate in huddles with providers to anticipate needs/orders/procedures for the day, view daily schedule throughout the day to track when patients arrive in order to communicate/assign, read, investigate and forward messages to appropriate provider (if needed), contact patient when messages have been answered and record message in EMR, call pharmacies to call in prescriptions that have been approved in EMR or refax through electronic fax, facilitate care management calls if necessary, expedite written orders from provider (no verbal orders of any kind), fax or mail paperwork to pharmacies, other medical centers and/or patients. Ensure all paperwork is signed off by appropriate provider in a timely manner. 1. Manages messaging and order workflow * Organizes and allocates orders in a timely fashion * Researches and responds to messages in a timely fashion * Acts as liaison between the PSR, MA and Provider Clinical Partner Addendum - Medical Assistant * Specialist Clinics * Prefer minimum 1.-2 years' experience in the specialty area related to position vacancy. * OBGYN Clinic * Position requires a minimum two years of recent OBGYN (outpatient/medical office) medical assisting experience Job Qualifications: PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Basic Life Support (BLS) for Health Care Providers issued by the American Heart Association (AHA) required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Clinical Documentation Specialist RN JOB OVERVIEW: The Clinical Documentation Specialist position facilitates accurate documentation for severity of illness and quality in the medical record. This involves extensive record review, interaction with physicians, health information management professionals, and nursing staff. Active participation in team meetings and education of staff in the documentation improvement process is a key role. DEPARTMENT: Health Information Management HOURS OF WORK: Days Monday - Friday. RESPONSIBLE TO: Manager, Clinical Documentation Improvement PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training) UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner. B. Essential Responsibilities and Competencies * Reviews EMR for completeness and accuracy for severity of illness and quality using the documentation strategies. * Accurate and timely record review. * Recognize opportunities for documentation improvement. * Initiates severity worksheet for inpatients. * Formulate clinically credible documentation clarifications. * Request documentation clarifications as appropriate for SOI, Core Measures, and Patient Safety. * Effective and appropriate communication with physicians. * Timely follow up on all cases and resolution of those with clinical documentation clarifications. * Communicates with HIM staff and resolves discrepancies. * Accurate input of data for reconciliation of case. * Provide necessary information and education to physicians and staff to facilitate the appropriate documentation goals. * Identify any barriers to completion of documentation goals with appropriate interventions. * Review of regulations and coding guidelines through seminars, meetings, and materials. * In cooperation with the director of PFS/HIM, present education sessions to physicians and other VMC providers regarding documentation regulations and chart audit findings. * Maintains confidentiality of all accessible patient financial or medical records information. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Other duties as assigned to facilitate accurate, timely patient account management. Date Created: 5/18, updated 7/22 Grade: NC11 FLSA: E Cost Center: 8490 Job Qualifications: PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training)

Welcome to a medical center where you're the center of attention. Pay range: * Hourly $23.99 - $35.99 Responsible for the workflow processes involved in the storage and distribution of general, medical, and surgical supplies and equipment, including the stocking, counting, and distributing of supplies, and recording the movement of supplies in and out of inventories using the materials management information system (MMIS). The Materials Technician is assigned to several units and is responsible for restocking supply carts, adjusting the mix of supply items and par levels. Also interacts continually and effectively with the staff, responding to and anticipating their needs in a timely manner, and giving updates on new supply items. Full Time / Day Shift Qualifications: * High School graduate or equivalent required. * Valid WA Driver's license required. * Six months prior materials management experience within a healthcare institution preferred. * Ability to communicate effectively, both orally and in writing, in the English language. * Frequent periods of walking, lifting, and standing. Work is performed in a clean, climate-controlled, well-lit environment. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance

Psychiatry & Counseling Center The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Psychotherapist JOB OVERVIEW: Provide psychotherapy services for adult patents with a variety of mental health conditions. Services are conducted both in person and via telehealth visits. AREA OF ASSIGNMENT: Psychiatry & Counseling Clinic HOURS OF WORK: Days, some evening hours. RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Washington State Licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) required. * Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Behavioral Science, or relevant field required. * Post-graduate experience conducting mental health assessments and providing direct therapy to adolescents, adults, older adults, and/or couples. QUALIFICATIONS: * Demonstrates strong verbal and written communication skills. * Ability to work cooperatively with an interdisciplinary team and in a medical model setting. * Ability to work independently and utilize clinic supervision. * Demonstrates expertise in providing therapy to a diverse population (age, gender, diagnosis). * Demonstrates computer skills needed. * Possesses knowledge of a variety of therapeutic modalities. * Has previous psychotherapy experience working with patients 18 years old and older. * Demonstrates ability and knowledge to manage a suicidal patient. * Demonstrates knowledge about community resources related to mental health and makes appropriate referrals. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Clinical Partner B. Essential Responsibilities and Competencies * Makes independent decisions about the course of therapy best suited to the needs of the patients whom they see. This includes making a diagnosis, developing a treatment plan, and utilizing a variety of therapeutic techniques or modalities to help patient resolve their presenting problems. * Meets productivity expectations of 90% direct patient care. * Maintains awareness of the patient's Fiscal relationship with the clinic. * Documents in EPIC including chart notes, telephone encounters, in basket messages, and other relevant information. * Closes patient encounters within 24 hours of seeing the patient. * Makes internal referrals to prescribing clinicians as appropriate for patients. * Completes assignments such as chart closures, patient letters and/or requests for information in a timely manner. * Maintains DOH required CEUs for licensure. * Works collaboratively with physician providing medication management for individual caseload. * Keeps Medical Director and Clinic Manager informed of potential or actual problems in a timely manner. * Participates in Roundtable discussions groups with other therapists and prescribing clinicians a minimum of two times a month. * Stays up to date on new clinic or revised Clinic Policies as they are posted. * Works effectively with non-clinical staff (PSRs, Clinic Supervisor, Intake Specialists). * Continuously reviews EPIC schedule to ensure patients have appointment slots available Communicates desired changes, concerns and/or needs to Clinic Manager, Intake Specialists, and/or Clinic Supervisor as appropriate. * Possesses knowledge about HIPPA, patient confidentially and mandatory reporting. * Completes training modules as assigned and/or required. * Other Duties as assigned. Revised: 12/16, 8/24 Grade: NC-09 FLSA: E CC: 7383 Job Qualifications: PREREQUISITES: * Washington State Licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) required. * Master's degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Behavioral Science, or relevant field required. * Post-graduate experience conducting mental health assessments and providing direct therapy to adolescents, adults, older adults, and/or couples. QUALIFICATIONS: * Demonstrates strong verbal and written communication skills. * Ability to work cooperatively with an interdisciplinary team and in a medical model setting. * Ability to work independently and utilize clinic supervision. * Demonstrates expertise in providing therapy to a diverse population (age, gender, diagnosis). * Demonstrates computer skills needed. * Possesses knowledge of a variety of therapeutic modalities. * Has previous psychotherapy experience working with patients 18 years old and older. * Demonstrates ability and knowledge to manage a suicidal patient. * Demonstrates knowledge about community resources related to mental health and makes appropriate referrals.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Echocardiography Tech JOB OVERVIEW: Responsible for preforming transthoracic and stress echocardiograms, assisting physicians in the performance of transesophageal echocardiograms, and assuring quality test results to assist physicians with the diagnosis of cardiac disorders. DEPARTMENT: Echocardiology WORK HOURS: Varies REPORTS TO: Director Imaging and Ancillary Services PREREQUISITES: * RDCS or equivalent (RCS or CRCS) * Two (2) years of experience in echocardiographic imagining. Preferred. * Current BLS (required or preferred) * ACLS preferred. QUALIFICATIONS: 1. Ability to calculate complex formulas involving ratios and percentages using the metric system. 2. Ability to read, analyze and interpret professional journals, technical procedures, or government regulation. 3. Ability to write clearly and legibly. 4. Effectively present information and respond to questions from physicians, patients, staff members, vendors, and the general public. 5. Ability to explain complex concepts in a calm and clear manner. 6. Ability to analyze and problem solve, taking into consideration a wide variety of variables UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: ______________________________________________________________ PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner. * Essential Responsibilities and Competencies: * Work at a technical level, using echocardiography ultrasound equipment to produce high quality test results. * Assist cardiologists in the performance of transesophageal echocardiograms. * Independently perform transthoracic and stress echocardiograms on adult and geriatric patients. * Monitor and identify patient care needs in adult and geriatric patients and respond appropriately. * Provide patient education at an appropriate level for each patient. * Maintain open communication with the cardiologists and other staff as needed. * Perform routine cleaning and quality checks on echocardiography equipment. * Maintain an orderly and clean work area. * Complete test results, assuring quality standards are achieved, and provide to cardiologist in a timely manner. * Follow safety procedures in compliance with OSHA and state health department guidelines. * Perform work in compliance with Echocardiography Department policies and protocols. Date Created: 5/13 Revised:2/23 Grade: NC12 FLSA: NE Cost Center: 7146 Job Qualifications: PREREQUISITES: * RDCS or equivalent (RCS or CRCS) * Two (2) years of experience in echocardiographic imagining. Preferred. * Current BLS * ACLS preferred. QUALIFICATIONS: 1. Ability to calculate complex formulas involving ratios and percentages using the metric system. 2. Ability to read, analyze and interpret professional journals, technical procedures, or government regulation. 3. Ability to write clearly and legibly. 4. Effectively present information and respond to questions from physicians, patients, staff members, vendors, and the general public. 5. Ability to explain complex concepts in a calm and clear manner. 6. Ability to analyze and problem solve, taking into consideration a wide variety of variables

Welcome to a medical center where you're the center of attention. Pay range: * Salary $156,166.00 - $249,870.00 Overlake Medical Center & Clinics is seeking a proven accounting leader to oversee our accounting, treasury and payroll functions. This includes preparing accurate financial statements and ensuring timely reporting of financial information to internal and external users, tax reporting to state and federal agencies, and cash management. This position will report to the Chief Financial Officer. Our organization. We are a regional nonprofit healthcare system with a 349-bed hospital and a growing network of primary, urgent care and specialty care clinics. Our recent affiliation with MultiCare Health System also made us the flagship hospital for MultiCare's North Puget Sound region. Overlake's annual revenues are approaching $900 million. We are privileged to deliver some of the most advanced, high-quality care in the Puget Sound region to 200,000 patients each year. We are also recognized as a Best Regional Hospital by U.S. News & World Report and one of the Top 150 Places to Work in Healthcare by Beckers Hospital Review. Qualifications. This is a job for a proven healthcare finance leader. Minimum qualifications include: * Bachelor's degree, preferably in accounting, business or finance * CPA required * 5+ years of accounting experience * 5+ years of supervisory experience * Healthcare experience preferred Want to know more? Contact Kim Giglio, Manager of Recruiting, at ************************************ Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Application Analyst I, II, Sr JOB OVERVIEW: The Application Analyst I role will troubleshoot, document, and resolve IT application issues in a timely manner with guidance. The Application Analyst II will demonstrate competence in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. The Application Analyst Sr will demonstrate mastery in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. DEPARTMENT: Information Technology HOURS OF WORK: As required to fulfill responsibilities RESPONSIBLE TO: Supervisor, Business & Support Applications PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: * Requires the ability to move PC's and printers weighing up to 40 lbs. * Requires planning, organizing, and working on multiple tasks at one time. * Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies * General I.T. Job Functions: * * Provides direct supervisor or lead with a weekly summary of activities * Documents change control and system problems according to departmental procedures. * Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis. * Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets. * Responds to all requests according to departmental standards. * Performs end-user functions for assigned products to a high level of competency. * Ensures that reports, data, and devices are appropriately secured. * Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies. * Provides after-hours support as required. * Ability to successfully log into enterprise network and all supported applications. * Ability to organize, schedule, manage (chair) meetings and publish meeting minutes. * Ability to successfully contact vendor for support. * Ability to complete annual VMC educational requirements. * Performs other related duties as required. * Application Analyst: * Documentation Skills * Writes scope statements, defining size and planning parameters of projects or multiple groups of tasks. * Prepares detailed work plans and target dates for all projects. * Documents change control and system problems according to departmental procedures * Provides complete documentation of all tasks and projects; develops and maintains specifications according to departmental standards * Uses standard flowcharting tools and techniques to create and maintain business process and functional flow charts. Can read and edit technical flow charts * Knowledge of the life cycle of a change and being able to shepherd a request from requirements gathering to designing and building to maintaining the architecture behind the change. * Issue Resolution: * Identifies and resolves complex issues. This includes identifying appropriate parties and potential solutions. * Leadership Skills: * Ability to engage teams in collaboration and discussion and guide toward acceptable solutions. * Process Improvement: * Demonstrates self-initiated process improvement; actively pursues expansion of knowledge in applications and functions supported by VMC IT and develops new efficient solutions. Anticipates client's needs and seeks feedback to ensure client's needs are met * Project Skills: * Manages and/ or leads planning and completion of projects on time and as designed. * Ability to manage short-term and long-term risk of architectural decisions * Technical Aptitude * High technical aptitude; adopts new technology and application functionality quickly. * Expert hands-on knowledge in current system functionality including integration points across all applications and continuing knowledge of future system capabilities. * Ability to see the big picture and how many simultaneous projects interact with each other as well as current and future system states. * Immense curiosity in all areas-beyond Epic applications, clinical workflows, and the entirety of the medical field-and a willingness to explore. * Test Planning: * Builds complete testing plans to validate system parameters and functionality performs as specified unassisted. * Training: * Ability to communicate design and functionality principles as well as risks with all audience levels. * Mentorship: * Helps others learn how to structure and solve problems and collaborate with others within the organization. * Ability to mentor groups, both large and small, on technical and non-technical skills. * Team Building/Working with Others: * Frequently performs critical leadership roles on the team. Promotes team spirit and commitment to common objectives. Involves the team in decision making. * Performs other related duties as required. Created: 10/22 Revised: 12/24 Grade: NC07, NC09, NC11 FLSA: NE: Level I/ E: Level II, Sr. Cost Center: varies Job Code(s): 4961, 4962, 4963 Job Qualifications: PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required.

Welcome to a medical center where you're the center of attention. Pay range: * Hourly $41.11 - $61.67 Overlake is looking for a per-diem Sleep Technologist to join the team. In this role, you will perform comprehensive adult polysomnographic testing, analysis, patient care and education, and associated interventions. This is a per-diem night shift. In This Position You Will * Gather and analyze patient information: verifies medical order and protocol; complete and verify documentation; and orient patient and explain procedures; use excellent judgment in interpreting and clarifying orders; assess risks and intervenes appropriately. * Calibrate recording equipment and prepare ancillary equipment; apply electrodes and sensors according to accepted standards; fit therapeutic masks; perform physiological calibrations and ensures proper and expected signals; be able to troubleshoot problems independently. * Score sleep/wake stages by applying professionally accepted guidelines; scores clinical events according to current guidelines; generate an accurate report by tabulating sleep/wake and clinical event; process information post-test; completes shift-end report as needed. Per-diem 12 hour night shifts from 6:30pm-7am Qualifications: * High School Diploma/GED required. Associate degree in Electroneurodiagnostic Technology OR graduate from a CAAHEP Polysomnographic accredited program OR graduate of an approved Allied Health program is required. * Registered Polysomnographic Technologist (RPSGT) with the Board of Registered Polysomnographic Technologists is required. CPR certified (Health Care Provider Course only acceptable) is also required and must be current and maintained every 2 years. * Requires a minimum of one year working in sleep studies. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

Assured Nursing is currently seeking a Sterile Technician for a contract position in Bellevue Washington. This is a 7a-7:30p, 07:00:00-19:30:00, 12. in the 13041 - Surgical Processing. The ideal candidate will possess a current state license as a Sterile Technician and have at least 2 years of recent experience as a OR Sterile Technician.

Pharmacy The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Pharmacy Technician, Specialty Pharmacy JOB OVERVIEW: The specialty pharmacy technician is responsible for supporting the specialty pharmacy supervisor in their duties by providing technical assistance in accordance with department policy and Washington State Law. He/she maintains close working communication with pharmacists and pharmacy coordinators and manager regarding the various department programs AREA OF ASSIGNMENT: Specialty / Retail Pharmacy HOURS OF WORK: Variable RESPONSIBLE TO: Supervisor, Specialty Pharmacy Services PREREQUISITES: * High school diploma or GED. * Credentialed as a Pharmacy Technician in the State of Washington and in good standing, or eligible for such credential. * National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification. QUALIFICATIONS: 1. Minimum 2-3 years specialty/retail pharmacy technician experience required. 2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees. 3. Excellent written and verbal communication skills with a diverse patient population. * Ability to communicate effectively with pharmacists and other patient care providers. * Ability to transcribe information accurately. * Ability to maintain confidentiality of patient information. * Ability to multitask and work efficiently in a dynamic work environment * Ability to work with Microsoft Office programs, Epic, Willow Ambulatory and other pharmacy systems. Requires frequent use of data entry keying into the computer. UNIQUE PHYSICAL/MENTAL DEMANDS. ENVIRONMENT AND WORKING CONDITIONS: Capable of walking up to 5 miles per shift. Extensive data entry keyboarding into computer. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description/or Clinical Support Partner. B. Essential Responsibilities and Competencies: * Responsible for the provision of technical support of specialty drug distribution services at Valley Medical Center. * Completes assigned competency assessments. * Responsible for maintaining basic knowledge of current medications. * Responsible for facilitating delivery of medications including ensuring specialty drugs are prepared and packaged appropriately for shipment. * Responsible for ensuring medications and supplies are adequately restocked. * Provides assistance to providers and other patient care staff on issues regarding specialty pharmacy services. * Responsible for the financial assistance and prior authorization processes for all specialty pharmacy patients and clinic staff. * Perform full Benefits Verification on patients, including coordination with payers to investigate and verify terms of patient coverage and out-of-pocket costs. * Responsible for answering insurance and billing questions and providing feedback to management regarding contracting opportunities and process improvements. * Responsible for daily billing operations, such as submission of claims (electronic and paper), patient statements, follow-up and resolution of nonpayment, denials, and prior authorization requests. * Understand and maintain all federal and state regulations and policies and procedures applicable to HIPAA practices and patient confidentiality. * Communicates with Specialty Pharmacy Staff, Prescribers, Specialty Clinic staff, and other care team members. * Responsible for filling/processing payment for prescriptions. * Completes additional responsibilities/projects when assigned by manager, coordinators, or pharmacists. Created: 7/20 Grade: SEIUSVC9J FLSA: NE CC: 7178 Job Qualifications: PREREQUISITES: * High school diploma or GED. * Credentialed as a Pharmacy Technician in the State of Washington and in good standing, or eligible for such credential. * National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification. QUALIFICATIONS: 1. Minimum 2-3 years specialty/retail pharmacy technician experience required. 2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees. 3. Excellent written and verbal communication skills with a diverse patient population. * Ability to communicate effectively with pharmacists and other patient care providers. * Ability to transcribe information accurately. * Ability to maintain confidentiality of patient information. * Ability to multitask and work efficiently in a dynamic work environment * Ability to work with Microsoft Office programs, Epic, Willow Ambulatory and other pharmacy systems. Requires frequent use of data entry keying into the computer.

Welcome to a medical center where you're the center of attention. Pay range: * Salary $220,000.00 - $850,000.00 Overlake Clinics is seeking a full-time (1.0 FTE) board certified Urologic Hospitalist to join our growing practice located in Bellevue, WA. * 8 days of ED/hospital call monthly (Thurs-Sun) * 7 days of clinic monthly (six weekdays and two half Saturdays) Compensation & Benefits: * Compensation: $471k-$518k annually * Continuing Medical Education: $5,000 CME allowance * Relocation Assistance: Available * Retirement Plan: 5-7% matching with immediate vesting * Loan Forgiveness: Overlake qualifies for Public Service Loan Forgiveness (PSLF) Qualifications: * MD or equivalent from an accredited College of Medicine. * Completion of a US residency program * Board Certification or eligibility in urology * WA physician license prior to start date * Experience in EPIC or other EMR highly preferred. Overlake Clinics offers a wide range of services including primary care clinics with same-day appointments, to specialty clinics on Seattle's eastside. Our integrated electronic health record allows for easy flow of critical health information that is highly coordinated across all our locations. For a list of all our services, please visit ************************************************************ Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************