Associate Customer Service Representative jobs at Owens & Minor - 35 jobs
Customer Advocate, Cleveland
Owens & Minor 4.6
Associate customer service representative job at Owens & Minor
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care.
**Global Reach with a Local Touch**
+ 140+ years serving healthcare
+ Over 14,000 teammates worldwide
+ Serving healthcare partners in 80 countries
+ Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
+ 40+ distribution centers
+ Portfolio of 300 propriety and branded product offerings
+ 1,000 branded medical product suppliers
+ 4,000 healthcare partners served
**Benefits**
+ **Comprehensive Healthcare Plan** - Medical, dental, and vision plans start on day one of employment for full-time teammates.
+ **Educational Assistance** - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
+ **Employer-Paid Life Insurance and Disability** - We offer employer-paid life insurance and disability coverage.
+ **Voluntary Supplemental Programs** - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
+ **Support for your Growing Family** - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
+ **Health Savings Account (HSA) and 401(k)** - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
+ **Paid Leave** - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave.
+ **Well-Being** - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.
The anticipated salary range for this position is $60-75K. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Customer Advocate to support UH- 140M in Distribution business
**RESPONSIBILITIES**
+ Develops and maintains strong, account-specific operational processes and performance with the customer.
+ Performs duties on-site with the customer, reacting in a timely manner to customer information and requests.
+ Manages and ensures contract compliance to all agreed terms and conditions.
+ Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer.
+ Acts as liaison between the Hospital and division department heads to ensure smooth conversions.
+ Drive conversions and manages data.
+ Provides sales analytics and daily reporting (add to stock part number changes, contract compliance, new quotes, loading/maintaining substitution list, ship to adds, customer set up, etc.).
+ Completes Sales analysis for customers and sales teams.
+ Supports strategy of the territory sales leader, driving proprietary products with existing and new customer targets.
+ Manages pricing, including sharing pricing information and addressing pricing issues with customers.
+ Maintains critical products lists, reviews backorder notes with customers/requests action, discusses at risk items, and plans course of action with the customer.
+ Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions.
+ Evaluates usage spikes with the customer.
+ Reviews remaining allocations with customers and sends requests for additional allocations to PAS.
+ Converts additional Not Stocked products to Stock.
+ Sets up new accounts/ship-to information.
+ Manages reporting needs (providing inventory reports on COI OH balances, providing customer contacts for required reporting & SF cases (OMM), analyzing customer request for custom reports, etc.).
+ Performs additional duties as directed.
**EDUCATION & EXPERIENCE**
+ Bachelor's Degree
+ 2 or more years of related experience (sales, customerservice, customer relationship management, supply chain, hospital distribution, etc.)
+ Or any equivalent combination of education and experience to meet the above requirements
**KNOWLEDGE, SKILLS, & ABILITIES**
+ Technological fluency with email, internet, Microsoft Office (PowerPoint, Word, Excel)
+ Strong ability to use multiple systems and various report software to combine and synthesize information.
+ Strong verbal and written communication skills.
+ Strong influencing skills
+ Ability to work independently
+ Able to facilitate problem solving
\#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor and Accendra Health are now two separate companies. For a limited time, this career site will provide job opportunities for both organizations. Each job description includes the respective company designation, or you can use the company filter tool at the top of the page to sort the listings. Please ensure you confirm which company you are applying to. We are excited to have you here, and thank you for your interest in Owens & Minor and Accendra Health.
Owens & Minor (*****************************
Accendra Health
$60k-75k yearly 14d ago
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Representative II, Customer Service Operations
Cardinal Health 4.4
Columbus, OH jobs
**_What CustomerService Operations contributes to Cardinal Health_**
CustomerService is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
CustomerService Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Representative II, CustomerService Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, CustomerService Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally-facing CustomerServiceRepresentatives, regarding customer issues.
+ For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customerservice experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 2d ago
JR0062540 Associate Customer Service Rep
McKesson 4.6
Louisville, KY jobs
Key Responsibilities: Serves as the point of contact for customer queries and resolution. Provides customerservices relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers.
***Shift Details - 11:30pm - 8:00pm
Minimum Requirements:
High School Diploma or GED
Required Skills:
Ability to complete multiple activities while utilizing excellent customerservice skills
Demonstrate ability to communicate clearly in both written and oral communication
Maintains all patient confidentiality
Other duties and responsibilities as assigned by supervisor.
Career Level - IC-Business Support - B1
Additional Information
ALL ANSWERS MUST BE "YES"
Do you have a High School Diploma or GED?
Are you able/comfortable working from home?
$30k-37k yearly est. 3d ago
JR0062540 Associate Customer Service Rep
McKesson 4.6
Louisville, KY jobs
Key Responsibilities:
Serves as the point of contact for customer queries and resolution.
Provides customerservices relating to sales, sales promotions, installations and communications.
Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers.
***Shift Details - 11:30pm - 8:00pm
Minimum Requirements:
High School Diploma or GED
Required Skills:
Ability to complete multiple activities while utilizing excellent customerservice skills
Demonstrate ability to communicate clearly in both written and oral communication
Maintains all patient confidentiality
Other duties and responsibilities as assigned by supervisor.
Career Level - IC-Business Support - B1
Additional Information
ALL ANSWERS MUST BE "YES"
Do you have a High School Diploma or GED?
Are you able/comfortable working from home?
$30k-37k yearly est. 60d+ ago
Customer Service Representative (Hybrid) - 1st Shift
Stryker Corporation 4.7
Columbus, OH jobs
Work Flexibility: Hybrid Must be in commutable distance to either Export, PA or Columbus, OH offices. Schedule: * 1st Shift * Overtime based on business needs What you will do - As a CustomerServiceRepresentative, you will provide customerservices relating to sales, sales promotions, installations and communications.
* Provide phone support for inquiries from sales and healthcare professionals
* Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers
* Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
* Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Researches responses with sales
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
* Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes / discrepancies, take appropriate action required to resolve dispute
* Maintain customer pricing in systems of record, including entering contracts as required
* Implement and support Quality initiatives throughout CustomerService workflow
* Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
* Provide support beyond standard hours as needed if call volume and/or workload require additional time
What you need -
Required
* High School Diploma or equivalent
* 2+ years' relevant work experience
Preferred
* SAP - highly preferred
* Experience as account representative; ERP, CRM systems
$21.28 - $26.78 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
$21.3-26.8 hourly Auto-Apply 9d ago
Customer Service Representative (Hybrid) - 1st Shift
Stryker 4.7
Columbus, OH jobs
Must be in commutable distance to either Export, PA or Columbus, OH offices. **Schedule:** + 1st Shift + Overtime based on business needs **What you will do -** As a CustomerServiceRepresentative, you will provide customerservices relating to sales, sales promotions, installations and communications.
+ Provide phone support for inquiries from sales and healthcare professionals
+ Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers
+ Provide feedback and suggestions to improve service levels, internal processes and customer support methodology
+ Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Researches responses with sales
+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
+ Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes / discrepancies, take appropriate action required to resolve dispute
+ Maintain customer pricing in systems of record, including entering contracts as required
+ Implement and support Quality initiatives throughout CustomerService workflow
+ Implement procedures to maintain accurate inventory records in the ERP system through proper billing and replenishment processes
+ Provide support beyond standard hours as needed if call volume and/or workload require additional time
**What you need -**
Required
+ High School Diploma or equivalent
+ 2+ years' relevant work experience
Preferred
+ SAP - highly preferred
+ Experience as account representative; ERP, CRM systems
$ **21.28** - $ **26.78** per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Pay rate will not be below any applicable local minimum wage rates.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
$31k-38k yearly est. 9d ago
Consultant, Customer Solutions
Cardinal Health 4.4
Massachusetts jobs
Ideal candidates will be based in Boston, MA. This position will require candidates to work onsite at a customer location in Boston, MA. The schedule will be onsite Monday through Thursday during standard business hours, working from home on Fridays.
What Customer Solutions contributes to Cardinal Health
The Customer Solutions team provides sales consultation through direct engagement “inside the four walls” of our customer's sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer's supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.
Support RFI/RFP process with a focus on ValueLink and supply chain optimization opportunities
Lead supply chain assessments, cost to serve and actively involved with go-live and supply chain design meetings
Provide expertise in healthcare supply chain internally and with customers
Leverage data and insights to recommend supply chain best practices
Consult on new business implementations, contracting and pricing strategy
Help Customers to optimize our service offerings post implementation
Responsibilities
Responsible for supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution
Works onsite at customer locations, which could range from a hospital department to a Surgery Center
Cultivate relationships to ensure successful customer experience and long-term relationship with customers.
Articulate benefits and adoption strategies to customer's supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
Customer Presentations and Internal Account Planning
Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions.
Responsible for reporting via Excel learning and utilizing Cardinal Health Customer Optimization tools and reporting
Qualifications
3+ years of experience preferred
BA, BS or equivalent experience in related field. Advance Degree preferred
Ability to work independently and biased toward problem solving
Strong supply chain and customer facing experience
Data and Analytics Proficient in (fluid in Excel, pivot tables, and Tableau)
Experience working within inventory management systems and other databases, preferred
Anticipated salary range: $90,600 - $100,000
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 02/13/26 *if interested in opportunity, please submit application as soon as possible.
**
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.**
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$90.6k-100k yearly Auto-Apply 7d ago
Remote Medical Customer Service Specialist
Community Health Systems 4.5
Fort Smith, AR jobs
_The Remote Medical CustomerService Specialist serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns._
_As a CustomerService Specialist at Community Health Systems (CHS) - Shared Services, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental, and vision insurance, paid time off (PTO), 401(k) with company match, tuition reimbursement, and more._
**_Essential Functions_**
+ _Responds to customer inquiries through phone, email, chat, or other communication channels, providing accurate and timely information._
+ _Clarifies and resolves customer issues by identifying their needs, determining root causes, and implementing effective solutions._
+ _Escalates complex or unresolved issues to appropriate team members or departments, ensuring prompt follow-up and resolution._
+ _Provides triage support for common issues related to platforms, applications, and back-office processes._
+ _Documents all interactions accurately and thoroughly in the customer relationship management (CRM) system, ensuring detailed records of inquiries and resolutions._
+ _Adheres to quality standards and key performance indicators (KPIs), including productivity, response times, and customer satisfaction ratings._
+ _Delivers exceptional customerservice by maintaining professionalism, patience, and a customer-focused attitude in all interactions._
+ _Contributes to a team-oriented work environment by sharing insights, offering assistance, and collaborating effectively with peers and supervisors._
+ _Performs other duties as assigned._
+ _Complies with all policies and standards._
+ _This is a fully remote opportunity._
**_Qualifications_**
+ _H.S. Diploma or GED required_
+ _Associate Degree or some college coursework in a related field preferred_
+ _1-2 years of customerservice experience required, preferably in a call center or help desk environment required_
+ _Familiarity with CRM software and customerservice tools preferred_
**_Knowledge, Skills and Abilities_**
+ _Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns._
+ _Proficient in using computer systems, including Microsoft Office Suite and CRM platforms._
+ _Excellent problem-solving and critical-thinking abilities._
+ _Ability to manage multiple tasks and prioritize effectively in a fast-paced environment._
+ _Detail-oriented with a strong focus on accuracy and quality._
+ _Demonstrated ability to work independently and as part of a team._
+ _Strong interpersonal skills and the ability to build rapport with customers and colleagues._
We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
_This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer._
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
$23k-28k yearly est. 2d ago
Sr. Customer Representative, Product and Solutions Support (Contractor Conversion)
Cardinal Health 4.4
Remote
What Product & Solutions Support contributes to Cardinal Health
The Customer Care Account Management Representative is responsible for developing and maintaining relationships with approximately 6000+ retail independent pharmacies and their Sales reps. They receive anywhere from 15 to 40 calls from customers and sales reps daily. Customers and Sales reps call, email, reach out via live chat and intake form to get resolutions and/or discuss Tier 1 questions/concerns/problems related to the different products and solutions Cardinal offers to our retail pharmacies making Customer Care Account Management Representatives the main conduit.
Customer Care Account Management Representatives work to ensure the pharmacy's back office runs smoothly and can answer questions related to the various inquiries surrounding the PSAO and the various products and solutions.
It is a fast-paced environment where comfort talking on the phone to key stakeholders is paramount. Excellent and frictionless customerservice, personal leadership, soft skills, strong communication skills, and the ability to navigate escalated calls with customers and Sales are a must. Managed Care and in-store pharmacy experience is a strong plus.
Qualifications:
Bachelor's degree preferred or equivalent work experience, preferred
1-3+ years of previous customerservice experience preferred
Strong communication skills
Prior computer experience using Microsoft Office systems required
Managed care, reimbursement, and in-store pharmacy experience preferred
Strong verbal and written communication skills as well as great listening skills
Organizational skills
Detail-oriented
Multi-task oriented
Possess a strong work ethic and team player mentality
Has a pleasant, patient and friendly attitude
Rapport building with Sales
Ability to work independently
Responsibilities:
Will possess basic knowledge of all Managed Care solutions
GMB Routing and Monitoring
Customer outreach through email, over the phone, live chat, and intake form
Manage an average of 10-15 customer cases at a time
Answer an average of 15-40 incoming calls per day from pharmacies and Sales Team
Lead as Managed Care point person on conference calls for pharmacy chains and buying groups
Attend and engage in daily Team huddle
Attend and engage in cross-departmental meetings
What is expected of you and others at this level:
Confident, articulate and professional speaking abilities
Maintain structured and organized day-to-day responsibilities
Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
Acts as an advocate and liaison between the customer and the cardinal health organization
Applies basic concepts, principles and technical capabilities to perform routine tasks
Responsible for identifying and tracking customer pain points
Upholds department SOPs and SLAs and department goals
Able and willing to troubleshoot technical issues
Implement processes that improve overall customer experience
Anticipated hourly range: $ $20.90-$30.00per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 3/10/2026*if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$20.9-30 hourly Auto-Apply 2d ago
Representative II, Customer Care Order Placement
Cardinal Health 4.4
Columbus, OH jobs
**SHIFT:** Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule. Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours.
**_What CustomerService Operations contributes to Cardinal Health_**
CustomerService is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
CustomerService Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.
The Representative II, CustomerService Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
The Customer Care Representative operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
+ Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker
+ Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers
+ Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed
+ Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns
+ Consults with Supervisor or Team Lead on complex and unusual problems
+ Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards
+ Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution
+ Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way
+ Explain our products and offerings to our customers to ensure compatible with customer conditions
+ Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process
+ Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customerservice experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**REMOTE DETAILS:** You will work from home, full-time.
_As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._
**Internet requirements include the following:**
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are **_NOT_** acceptable.
+ _If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity._
Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.
Upload speed of (10Mbps - Recommended)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
**WHO WE ARE:** Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future.
**Anticipated hourly range:** $15.75/hr. - $18.50/hr.
**Bonus eligible:** NO
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 34d ago
Customer Service Representative
McKesson Corporation 4.6
Mason, OH jobs
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
As the nation's largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson's focus on providing customers with the industry's highest product availability, intelligent ordering capabilities and unmatched service accuracy.
Shift - M-F 8:30am-5:00pm EST
Position Summary:
The Customer Care Representative performs customerservice activities on behalf of pharmaceutical manufacturers. In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to meet customer needs.
Key Responsibilities:
* Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of special customer order requirements.
* Answers inbound calls and inquiries from the client's customers and the client representatives for order placement, order status, returns, and designated client topics. Triages inquiries to client partners per pre-defined processes.
* Manages customer cases within Sales Force to ensure all open inquiries are completed in a timely manner.
* Investigates and resolves customer issues, including but not limited to, shipment discrepancies, delivery delays, pricing differences, order blocks.
* Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction.
* Performs day end clearance processes to ensure all orders are successfully moving through the system to ship as expected and research/resolves issues to avoid service disruption.
* Provides reporting as needed to support the client and operation.
* Attends client meetings as needed to represent the Customer Care function.
* Processes return orders according to the client return policy.
* Coordinates the creation of new client customers through the master data process.
Key Competencies:
* Interpersonal skills
* Strong sense of urgency to resolve customer issues
* Highly accurate data entry and checking skills
* Listening and communicating with empathy
* Collaborative mindset
* Ability to navigate multiple systems
* Ability to work within Microsoft Suite, (basic level of Excel and Outlook knowledge)
* Computer literacy in a Windows environment
Customer Focus
* 1 + years of customerservice or other relevant experience
* Resolution with an effortless customer experience in mind
* Ability to communicate in a professional manner via both phone and email
* Problem resolution
Citizenship
* Promotes a constructive and positive team atmosphere, reflects team values, contributes actively to the team's success
McKesson Specific Functions
* Able to make logic and business sense decisions within operational and program guidelines
Minimum Job Qualifications:
Typically requires 1+ years of relevant experience.
Required Skills:
* Strong written communication skills
* Basic math skills
* Self-motivated on all initiatives
* Literacy in a Windows environment
* Multi-tasking/pivoting from one client to another
* Works with sense of urgency
* Proficient in Microsoft Excel and Outlook
* Process Improvement focused
Preferred Skills:
* Proficient in Sales Force
* Proficient in SAP
Work Environment:
Environment (work at home/hybrid) - Office Environment
Physical Requirements (being able to work sitting for 8+ hours a day)
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$15.68 - $26.14
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
$15.7-26.1 hourly Auto-Apply 15d ago
Customer Service Representative
McKesson 4.6
Mason, OH jobs
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
As the nation's largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson's focus on providing customers with the industry's highest product availability, intelligent ordering capabilities and unmatched service accuracy.
Shift - M-F 8:30am-5:00pm EST
Position Summary:
The Customer Care Representative performs customerservice activities on behalf of pharmaceutical manufacturers. In this position, the CSR will represent the manufacturer to their customers in the areas of order processing, inquiry handling, and returns requests. This role interfaces with all other 3PL teams to meet customer needs.
Key Responsibilities:
Manages client's customer orders according to established program business rules. Order management includes manual order entry, verification of electronically submitted orders, and execution of special customer order requirements.
Answers inbound calls and inquiries from the client's customers and the client representatives for order placement, order status, returns, and designated client topics. Triages inquiries to client partners per pre-defined processes.
Manages customer cases within Sales Force to ensure all open inquiries are completed in a timely manner.
Investigates and resolves customer issues, including but not limited to, shipment discrepancies, delivery delays, pricing differences, order blocks.
Works collaboratively with internal partners, such as Program Managers, DC Operations, Quality Assurance, Master Data, Credit and Collections, to promote client and customer satisfaction.
Performs day end clearance processes to ensure all orders are successfully moving through the system to ship as expected and research/resolves issues to avoid service disruption.
Provides reporting as needed to support the client and operation.
Attends client meetings as needed to represent the Customer Care function.
Processes return orders according to the client return policy.
Coordinates the creation of new client customers through the master data process.
Key Competencies:
Interpersonal skills
Strong sense of urgency to resolve customer issues
Highly accurate data entry and checking skills
Listening and communicating with empathy
Collaborative mindset
Ability to navigate multiple systems
Ability to work within Microsoft Suite, (basic level of Excel and Outlook knowledge)
Computer literacy in a Windows environment
Customer Focus
1 + years of customerservice or other relevant experience
Resolution with an effortless customer experience in mind
Ability to communicate in a professional manner via both phone and email
Problem resolution
Citizenship
Promotes a constructive and positive team atmosphere, reflects team values, contributes actively to the team's success
McKesson Specific Functions
Able to make logic and business sense decisions within operational and program guidelines
Minimum Job Qualifications:
Typically requires 1+ years of relevant experience.
Required Skills:
-Strong written communication skills
-Basic math skills
-Self-motivated on all initiatives
-Literacy in a Windows environment
-Multi-tasking/pivoting from one client to another
-Works with sense of urgency
-Proficient in Microsoft Excel and Outlook
-Process Improvement focused
Preferred Skills:
-Proficient in Sales Force
-Proficient in SAP
Work Environment:
Environment (work at home/hybrid) - Office Environment
Physical Requirements (being able to work sitting for 8+ hours a day)
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$15.68 - $26.14
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
$15.7-26.1 hourly Auto-Apply 16d ago
Health Services Specialist
McKesson 4.6
Remote
Responsible for providing telephonic patient counseling, nursing intervention with some support to physicians and coordination and delivery of reimbursement and other services related to the patient support programs. May be responsible for the coordination and delivery of services related to the patient support programs. Involves interactions with patients, physicians and other health care professionals and members of multidisciplinary team using web based, telephony and face to face means of communication. CAREER LEVEL DESCRIPTION: Experienced, fully competent in own area covering a wide range of tasks. Completes own role independently or with minimal supervision. KNOWLEDGE: Complete understanding of the general and technical aspects of the job. PROBLEM COMPLEXITY: Provides resolutions to a wide range of problems. Job requires judgement within defined policies and practices. MINIMUM EDUCATION & TYPICAL EXPERIENCE OR EQUIV. COMBINATION: Works with limited autonomy and under moderate direction. Routine work requires no direction. Work is evaluated upon completion to ensure objectives have been met. CAREER LEVEL: B3
Additional Information
All your information will be kept confidential according to EEO guidelines.
$45k-65k yearly est. 3d ago
Customer Advocate, Cleveland
Owens & Minor 4.6
Associate customer service representative job at Owens & Minor
Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.
Global Reach with a Local Touch
140+ years serving healthcare
Over 14,000 teammates worldwide
Serving healthcare partners in 80 countries
Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
40+ distribution centers
Portfolio of 300 propriety and branded product offerings
1,000 branded medical product suppliers
4,000 healthcare partners served
Benefits
Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
Voluntary Supplemental Programs - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave.
Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.
The anticipated salary range for this position is $60-75K. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Customer Advocate to support UH- 140M in Distribution business
RESPONSIBILITIES
Develops and maintains strong, account-specific operational processes and performance with the customer.
Performs duties on-site with the customer, reacting in a timely manner to customer information and requests.
Manages and ensures contract compliance to all agreed terms and conditions.
Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer.
Acts as liaison between the Hospital and division department heads to ensure smooth conversions.
Drive conversions and manages data.
Provides sales analytics and daily reporting (add to stock part number changes, contract compliance, new quotes, loading/maintaining substitution list, ship to adds, customer set up, etc.).
Completes Sales analysis for customers and sales teams.
Supports strategy of the territory sales leader, driving proprietary products with existing and new customer targets.
Manages pricing, including sharing pricing information and addressing pricing issues with customers.
Maintains critical products lists, reviews backorder notes with customers/requests action, discusses at risk items, and plans course of action with the customer.
Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions.
Evaluates usage spikes with the customer.
Reviews remaining allocations with customers and sends requests for additional allocations to PAS.
Converts additional Not Stocked products to Stock.
Sets up new accounts/ship-to information.
Manages reporting needs (providing inventory reports on COI OH balances, providing customer contacts for required reporting & SF cases (OMM), analyzing customer request for custom reports, etc.).
Performs additional duties as directed.
EDUCATION & EXPERIENCE
Bachelor's Degree
2 or more years of related experience (sales, customerservice, customer relationship management, supply chain, hospital distribution, etc.)
Or any equivalent combination of education and experience to meet the above requirements
KNOWLEDGE, SKILLS, & ABILITIES
Technological fluency with email, internet, Microsoft Office (PowerPoint, Word, Excel)
Strong ability to use multiple systems and various report software to combine and synthesize information.
Strong verbal and written communication skills.
Strong influencing skills
Ability to work independently
Able to facilitate problem solving
#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
$60k-75k yearly Auto-Apply 11d ago
Customer Care Representative
McKesson Corporation 4.6
Mason, OH jobs
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Aesthetics Customer Care Representative
The primary focus of an Aesthetics Customer Care Representative is to answer calls directly from the phone queue. They will enter orders, initiate return requests, track order progress, and provide information as requested and needed from the customer. They are also required to monitor and resolve assigned Salesforce cases in their queue within SLA and manage any stretch projects or assignments as given to them by their supervisor.
As a frontline customer-facing member of the McKesson 3PL team, the Aesthetics Customer Care Representative is to conduct him/herself in a professional manner at all times. He/she is to treat all customers with empathy and always strive to provide our customers first call resolution.
Key Responsibilities:
* Enters Customer orders received via phone and email.
* Receives calls via assigned call queues.
* Monitors assigned email to case Salesforce queues.
* Ensures that the assigned queues are worked on a regular basis.
* Answers Phones and Assists Customers with concerns as needed.
* Aids customers with returns process initiation.
* Answers shipping and delivery questions.
* Contacting Master Data Collections Dept/Finance to remove blocks from the account.
* Initiating new account set-up or assisting with various account updates.
* Directs customers to proper departments when questions are outside of their assigned scope of business.
* Completes ongoing training as assigned.
* Complete assigned training courses in a timely manner.
* Participates as an active member of assigned team.
* Tracking packages.
* Running license block reports.
* Active participant in team meetings.
* Prepares for monthly 1:1's with supervisor.
Preferred Qualifications:
* High School Diploma / College Degree Preferred
* General Computer and Keyboarding Skills
* Microsoft Office Skills - Word, Excel (ability to filter and find), PowerPoint
* Ability to Multitask
* Ability to thrive under pressure in a fast-paced environment
* Ability to work within given Schedule Adherence tolerances
* Well Spoken and a Clear Communicator
* CustomerService Experience Preferred
* Works well in a team driven environment
* Strong Sense of Urgency
Shift Hours: 10am - 7pm CST (Monday - Friday)
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$14.90 - $24.83
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
$14.9-24.8 hourly Auto-Apply 9d ago
Advisor, Enterprise & Medical Customer Master Data
Cardinal Health 4.4
Columbus, OH jobs
**_What Data Management and Governance contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling.
Data Management and Governance provides direction of data assets and is responsible for data strategy, quality, standards and service levels. Data management acquires, validates, standardizes, enriches, protects and publishes structured, third party and unstructured data for use by the business. Governance defines and implements policies, standards and metrics that ensure the effective and efficient use of trusted data and statistical models to support regulatory and business goals.
**_Accountabilities in this role_**
+ Serves as a trusted resource for broad and deep Customer Master Data subject matter expertise in the context of developing new business processes and technology solutions
+ Leverage skills to drive efficiencies for Cardinal Health related to the understanding, review, extraction, correction, or provision of Master Data to consumers of Master data.
+ Will be an expert consulting on data integrity related to customers and how information flows between teams and systems to drive decisions
+ Consults directly on data-driven solutions for gaps in visibility & enabling proper reporting
+ Work with cross-functional partners across our highly matrixed organization to understand both upstream inputs to, and downstream impact of, current and future customer master data processes
+ Able to capture and communicate clearly how the work being done brings value to Cardinal Health and its customers
+ Other duties as assigned
**Proficiencies desired:**
+ Ability to comfortably and confidently manipulate large-volume data sets to extract insights and drive action
+ Ability to write complex SQL queries, understand database schemas, and optimize performance for data extraction and manipulation
+ Demonstrated ability to develop, implement, and maintain data automation workflows using Python.
+ Experience with relevant Python libraries for database interaction (e.g., SQLAlchemy, Psycopg2), data manipulation (e.g., Pandas), and API integrations
+ Ability to analyze complex data problems, design efficient solutions, and troubleshoot automation workflows.
+ Proficiency in data ingestion procedures
+ Understanding of data layering concepts within a database
+ Proven ability to build and manage data automation and reporting solutions using open-source tools and programming languages, minimizing reliance on proprietary software
+ Ability to explain complex work in a way that will resonate with partners regardless of technical acumen.
+ Experience with process improvement methodologies
+ Proficiency in stakeholder management
+ Ability to create clear process and automation documentation
+ Ability to advise in strategic business initiatives on the requirements from Customer Master Data to protect or improve customer experience or efficiency of service
+ Ability to build and maintain positive relationships with many functional partners and stakeholders
+ Ability to comfortably and confidently consult on risk to service levels resulting from new process(es), in or outside our team
**Familiarity with these is helpful:**
+ Understanding business concepts as they apply to various Cardinal Health functions and providing expertise on how Customer Master Data contributes to those functions
+ Experience working with Data Governance to identify opportunities for data cleanup that may deteriorate our ability to provide effective service efficiently
+ Experience as a leader, formally or informally, including direct or influential leadership
+ Familiarity with data visualization techniques and tools
+ Familiarity with Artificial Intelligence concepts and their practical application in the business
+ Understanding of data governance, quality, and remediation procedures
+ Familiarity with various factions of medical services or administration and their customers in the medical industry (Labs, 3rd party billers, nursing services, management services, GPOs, RPCs etc.)
+ Experience pursuing enhancements and defects for technology solutions (SAP, IBM, SFDC, etc.)
+ Understanding of contracts, liability, and risk mitigation
+ Familiarity with standard accounting practices
+ Knowledge of data standardization and classification
+ Adaptability to an ever-changing market
**Qualifications**
+ 3-5 years of industry experience preferred
+ Process oriented, with experience in process mapping
+ Effective communication and facilitation skills to collaborate across various teams and leadership
+ Strong knowledge of Cardinal Heath business processes and systems preferred
+ Ability to manage multiple priorities and meet deadlines
+ Personal courage and resiliency
+ Self-driven and eager to learn
+ Trusted to do the right thing
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $80,900 - $103,950
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$34k-40k yearly est. 36d ago
Representative II, Customer Care Order Placement
Cardinal Health 4.4
Remote
SHIFT: Your new hire training will take place Monday-Friday, 8:00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule.
Shift bid schedule is based on business need. Must be open & flexible to work any hours 8am EST to 9:00pm EST & will also involve Saturday hours.
What CustomerService Operations contributes to Cardinal Health
CustomerService is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
CustomerService Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Job Summary
Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center.
The Representative II, CustomerService Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
Responsibilities
The Customer Care Representative operates as a “Universal Agent”, who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker
Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers
Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed
Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns
Consults with Supervisor or Team Lead on complex and unusual problems
Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards
Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution
Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way
Explain our products and offerings to our customers to ensure compatible with customer conditions
Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process
Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times
Qualifications
High school diploma, GED or equivalent, or equivalent work experience, preferred
2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
Previous experience working in a remote/work from home setting is preferred
Prior experience working with Microsoft Office is preferred
Prior experience working with order placement systems and tools preferred
Customerservice experience in prior healthcare industry preferred
Root cause analysis experience preferred
Familiarity with call-center phone systems preferred
Excellent Phone Skills with a focus on quality
Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
REMOTE DETAILS: You will work from home, full-time.
As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet.
Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are
NOT
acceptable.
If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity.
Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.
Upload speed of (10Mbps - Recommended)
Ping Rate Maximum of 30ms (milliseconds)
Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
WHO WE ARE: Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future.
Anticipated hourly range: $15.75/hr. - $18.50/hr.
Bonus eligible: NO
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 1/19/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$15.8-18.5 hourly Auto-Apply 33d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Remote
What CustomerService Operations contributes to Cardinal Health
CustomerService is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
CustomerService Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Job Summary
The Representative II, CustomerService Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, CustomerService Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
Responsibilities
Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
Coordinates with a variety of internal stakeholders, including Planners and externally-facing CustomerServiceRepresentatives, regarding customer issues.
For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
Qualifications
High school diploma, GED or equivalent, or equivalent work experience, preferred
2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
Previous experience working in a remote/work from home setting is preferred
Prior experience working with Microsoft Office is preferred
Prior experience working with order placement systems and tools preferred
Customerservice experience in prior healthcare industry preferred
Root cause analysis experience preferred
Familiarity with call-center phone systems preferred
Excellent Phone Skills with a focus on quality
Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Anticipated hourly range: $15.75 per hour - $18.50 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-DP1
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$15.8-18.5 hourly Auto-Apply 9d ago
Call Center Representative ( FT or PT ) WFH
Cardinal Health 4.4
Dublin, OH jobs
The Call Center Representative is responsible for answering phone calls, making and rescheduling appointments, answering patient questions and routing phone calls to the appropriate staff. This position requires fluency in both English and Spanish to serve our patients' needs.
Compensation and Benefits
The compensation for this position is $22 per hour. WE offers competitive salary and benefits including medical, dental, vision, 10 vacation days for first year employees, 12 paid holidays, sick leave, life insurance, retirement plan with match, employee assistance program and free employee parking.
Education & Experience
High School Diploma or equivalent.
1 year of experience in a receptionist or similar role with customerservice experience.
Prior work experience in Community Clinic or Doctor's office preferred.
Essential Position Responsibilities
Answer calls within prescribed time and always maintains professional, effective and polite communication.
Appropriately route calls, takes complete messages.
Confirm patient eligibility for medical insurance coverage.
Make appointments for patients on the phone and confirm future appointments.
Help to ensure provider schedules are at capacity and rearrange patient visits when appropriate.
Assist in rescheduling patients.
Coordinates patient transportation.
Collects copayments and donations electronically.
Helps enroll patients into Patient Portal and support telehealth visit education when necessary.
Enters data in the computer system to update patients' information.
Assist the clinician in following up with broken appointments, abnormal test results or routing follow-up care by contacting patients via telephone and documenting the information in the medical records and appropriate logs.
Maintains confidentiality of patient information and medical records according to HIPPA guidelines or according to our patient confidentiality policies.
Other duties as described.
Skills
Bilingual in English/Spanish required.
Ability to remain organized while managing multiple details.
Ability to communicate effectively.
Excellent customerservice skills required.
Ability to handle multiple tasks while remaining calm and professional.
Knowledge of HIPAA privacy and confidentiality practices. Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills.
Must be reliable and on-time.
Present a professional demeanor and appearance.
**Who we want:** **Challengers** **.** People who seek out the hard projects and work to find just the right solutions. **Teammates** **.** Partners who listen to ideas, share thoughts and work together to move the business forward. **Charismatic networkers.** Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
**Strategic closers.** Salespeople who close profitable business and consistently exceed their performance objectives.
**Customer-oriented achievers.** Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
**Game changers.** Persistent salespeople who will stop at nothing to live out Stryker's mission to make healthcare better.
**What you will do:**
As a Neurosurgical Associate Sales Representative, you will assist in strategically promoting and selling Stryker Neurosurgical products to meet our customers' needs. You confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your wins with your Sales Representatives and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As an AssociateRepresentative, you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better.
**What you need:**
+ Bachelor's Degree from an Accredited university
+ 1-2 years in medical sales or b2b is preferred
**Travel requirement:**
+ Approximately 20% travel. Must have a valid driver's license and be able to drive an automobile.
**Physical requirements:**
+ Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
+ Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention
**Mental requirements:**
+ Exercise discretion and independence when applying professional expertise
+ Must be able to manage time, projects, stress and conflict
+ Must possess strong interpersonal skills, including written and oral communication
+ Must be able to bring tasks through to completion with minimal supervision
+ Must have the ability to prioritize work and keep detailed and confidential records
+ Must be able to communicate / present to large groups of people
+ Must possess unwavering ethics & integrity in a competitive and demanding work environment
**Stryker will provide:**
+ In-house product training program
+ Field sales training
+ $70,000 annual salary and may be eligible to earn commission and/or bonuses + benefits.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.