Owner/manager jobs in Florida - 9,560 jobs

General Manager
Community Choice Financial Family of Brands 4.4
Owner/manager job in Fort Walton Beach, FL
Your Opportunity: General Manager InstaLoan Fort Walton Beach, FL As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: This position has an hourly pay rate of $ and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$40k-71k yearly est. Auto-Apply 3d ago

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Restaurant General Manager
Zaxby's
Owner/manager job in Gainesville, FL
Salary Range: $60,000 - $72,000 As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$60k-72k yearly 3d ago
Store Manager - Rural King
Rural King Supply 4.0
Owner/manager job in Naples, FL
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$33k-44k yearly est. 4d ago
Operations Manager
PCS Florida 4.4
Owner/manager job in Sarasota, FL
About PCS PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes. Position Summary The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained. Key Responsibilities Operational Oversight Manage day-to-day office and business operations across multiple PCS locations. Oversee administrative and procedural functions to ensure consistency and efficiency. Develop, implement, and maintain operational policies and procedures to enhance company performance. Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope. Team & Staff Coordination Supervise and support administrative staff. Coordinate schedules and attendance management for staff. Support onboarding and offboarding processes for employees. Ensure internal communication and collaboration between departments. Administration Manage vendor relationships and purchase approvals. Assist leadership with financial reporting and budget tracking. Maintain and update company documentation, contracts, and handbooks. Technology & Systems Oversee office technology operations and ensure systems are functioning efficiently. Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting. Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting. Leadership Support & Compliance Provide administrative and strategic support to executive leadership. Coordinate company meetings, events, and internal initiatives. Ensure compliance with company policies and safety regulations. Identify operational inefficiencies and recommend improvements. Qualifications & Skills 3+ years of experience in operations management, office administration, or business management. Proven leadership and team management abilities. Strong organizational, analytical, and problem-solving skills. Proficiency in Microsoft Office Suite and related business systems. Familiarity with Autotask or similar service management software preferred. Excellent written and verbal communication skills. Ability to work in a fast-paced, multi-office environment with minimal supervision.
$75k-112k yearly est. 4d ago
Wholesale Operations Manager
GLD
Owner/manager job in Miami, FL
GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success. After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises. We're hiring a Wholesale Operations Manager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods. The Wholesale Operations Manager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery. What You'll Own Wholesale Fulfillment & Onsite Execution Own end-to-end wholesale order execution from PO receipt through delivery confirmation. Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution. Prioritize daily outbound workloads to consistently meet OTIF goals. Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams. Work with IT/Dev team to ensure labeling is compliant with retailer guidelines. Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks. Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time. Track shipment status daily and communicate updates to Sales, Planning and Finance. Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts. Systems, Data & Reporting Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals. Monitor vendor compliance portals for routing updates, label pulls, and appointment requests. Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs. Own data integrity across all wholesale workflows. Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries. Vendor Compliance & Chargeback Prevention Treat chargeback prevention as a core KPI and proactively eliminate recurring issues. Own retailer routing guides and translate requirements into operational workflows. Lead new vendor setup, including end-to-end compliance testing prior to first shipment. Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution. Cross-Functional & Partner Collaboration Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams. Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams. Build strong relationships with retailer logistics teams to streamline routing and avoid escalations. Oversee returns and damages processing with root-cause analysis tied to compliance metrics. Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time. What You Bring 5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment Comfortable working onsite and directly with warehouse teams Strong understanding of retailer compliance, routing guides, and EDI workflows Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools. Ability to translate retailer manuals into clear, actionable directions for warehouse teams. Highly organized, detail-oriented, and calm under pressure Clear communicator who works well across diverse, fast-moving teams Experience in apparel, jewelry, or consumer goods preferred Why GLD Play a key role in building and scaling the operational backbone of a high-growth wholesale business. Join a fast-moving, creative brand that collaborates with leading names in sport and culture. The opportunity to make a real impact from the ground up. Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses
$80k-95k yearly 3d ago
Associate Operations Manager
Sciens Building Solutions
Owner/manager job in Pompano Beach, FL
IN A NUTSHELL Sciens Building Solutions is seeking an Associate Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry and is ready to assume ownership of a branch operations role while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) Ensure all associates embrace the safety culture and comply with all safety initiatives. Lead the engineering and project management for the assigned Division. Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. Develop a budget and meet revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. Deliver projects within the original budgeted cost. Execute monthly project cost and Work in Progress (WIP) analysis. Report monthly financial performance in an effective manner to management and takes corrective action as needed. Responsible for efficient asset management, such as inventory and company service vehicles. Build a high-performance culture to include performance reviews and development initiatives. Engage in manpower planning and allocation. Ensure customer satisfaction and cash collections. Collaborate with the sales team to support the growth and profitability of the branch. WHAT WE LIKE ABOUT YOU Two years' experience in an operations leadership role within the fire and life safety industry. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire and life safety systems. Working knowledge of Profit and Loss statements and key financial drivers. Ability to attract, develop, grow, and retain a team. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement.
$59k-84k yearly est. 2d ago
Business Process Owner Senior - Litigations
USAA 4.7
Owner/manager job in Tampa, FL
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity There are 2 positions available. As a dedicated, Business Process Owner Senior you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes. You will be responsible to understand the process operating objectives, business rules, performance requirements, risks, and controls and interactions between dependent processes to minimize failures, eliminate redundancies, and control process performance necessary to achieve efficient, effective design and execution of the process. You will support alignment of process to overall experience strategy and vision. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX, or Tampa, FL. Relocation assistance is not available for this position. These positions will support Claims Litigations. What you'll do: Develop and implement strategic customer specific business process program plans that align with enterprise strategy and influence appropriate roadmap(s). Apply expert knowledge of the business and lead the alignment and development of business deliverable processes and capabilities to materially change and improve business performance. Serve as functional expert bringing diverse perspective to leverage multiple ways of thinking while developing end-user focused process solution. Manage the performance of processes by developing control limits, monitoring key performance indicators, and informing stakeholders of any deficiencies, improvements, operational risks issues, etc. and drives collaborative efforts to ensure process delivers against requirements. Identify, own, execute, enhance, and align controls to mitigate operational and compliance risks as it pertains to owned processes as it pertains to owned processes. Develop communication plans for customers and internal stakeholders. Ensure alignment between internal stakeholders and customers across all business process projects and services using proactive communication and engagement strategies. Utilize reporting, data, and analytics to measure process and project performance, deliver process operational efficiencies, and inform key stakeholders. Stay current with emerging technologies and evaluates business processes to lead continuous process improvement efforts. Lead solution development including business case / benefits substantiation and drive business requirements for process improvement initiatives. Provide mentorship and guidance support for team and applicable business partners. Actively provide relevant business performance intel to progress the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years business process execution/knowledge/experience, consulting, and/or process engineering/optimization. Experience in successfully applying quality management, process improvement, and problem-solving tools and methodologies. Experience in implementing and sustaining change/improvements (change champion). Hands on experience with Process Mapping and Modeling and creating and validating process documentation. Experience in the application of process management standards and policies, and knowledge of applicable regulations and risk management practices. Demonstrated experience with Lean, Business Process Management, or similar methodology. Demonstrated experience with utilizing various systems to collect and analyze data. What sets you apart: P&C Litigation Claims Operations and/or Optimization experience. 2+ years Manager, Claims Operations experience. Deep operational knowledge of end-to-end Injury and/or Litigation Claims processes. Proven ability to use analytical tools and data to inform business decisions. Proven thought leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$63k-76k yearly est. Auto-Apply 5d ago
Senior Manager, Total Rewards
T-Roc-The Revenue Optimization Companies
Owner/manager job in Coral Gables, FL
The Senior Manager, Total Rewards is responsible for designing, implementing, and managing T-ROC's total rewards strategy, including compensation, benefits, wellness, and compliance. This role ensures programs are competitive, cost-effective, and aligned with T-ROC's mission to attract, retain, and engage a high-performing workforce. The Senior Manager will drive the development of dynamic compensation models, annual merit and bonus programs, and key strategic initiatives across all rewards offerings, while providing leadership and guidance to a Benefits & Wellness Partner who manages day-to-day administration. Key Responsibilities Lead compensation strategy, including base pay structures, incentive plans, and annual merit/bonus cycles in a fast-paced, ever-evolving environment. Develop dynamic compensation models and supporting documentation that ensure competitiveness, equity, and scalability. Partner with HR, Finance, and business leaders to align total rewards programs with organizational strategy and workforce needs. Oversee benefits programs (health & welfare, retirement, wellness) across the US, Puerto Rico, and Canada, ensuring cost-effectiveness and employee value. Provide leadership and coaching to the Benefits & Wellness Partner, ensuring smooth daily administration, employee support, and accurate system processes. Partner with Workday/OSV, brokers, and carriers to ensure accurate administration, compliance, and vendor performance. Serve as the escalation point for complex benefits or compensation issues, working with vendors and benefits providers for resolution. Ensure compliance with ACA, COBRA, ERISA, HIPAA, and other requirements by overseeing Workday/OSV processes and audits. Deliver data-driven insights and reporting on compensation and benefits utilization, costs, and trends. Lead total rewards communications and manager/employee education to maximize understanding and engagement. Champion a culture of wellness, rewards, and recognition that supports T-ROC's mission and values. What It Takes to ROC This Role Bachelor's degree in HR, Business, Finance, or related field required; advanced degree or certifications (CEBS, CBP, SHRM-CP) preferred. 5-7 years of experience in Total Rewards, with expertise in both compensation and benefits. Strong background in Workday (required), Excel, and reporting tools such as PowerBI. Comfort leveraging AI-driven HR and analytics tools to support compensation modeling, benchmarking, and benefits analysis and to optimize overall total rewards workflows. Collaborative and solutions-oriented, with the ability to partner closely with HR, Payroll, Training, Finance, and business leaders to align rewards programs with organizational goals. Solid knowledge of compliance requirements (ACA, COBRA, FMLA, ERISA, HIPAA). Strong analytical, problem-solving, and communication skills. Proven ability to lead and coach direct reports while thriving in a fast-paced, growth-oriented environment with rapidly shifting priorities.
$75k-111k yearly est. 4d ago
General Manager
Community Choice Financial Family of Brands 4.4
Owner/manager job in Pensacola, FL
Your Opportunity: General Manager Instaloan Pensacola, FL As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation. While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential. What We Offer: This position has an hourly pay rate of $22.50 and is eligible for performance bonuses. The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. A relaxed, business casual dress code that includes jeans and sneakers! *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries. Excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard Nice to Haves - Preferred Qualifications and Skills Associates degree or higher. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue. Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits. Enforce adherence to quality standards, procedures, and local and state laws and regulations. Participate in audits and compliance reviews as directed by the corporate office or District Manager. Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures and train new staff in keyholder duties. Participate in the selection, review, hiring, and retention of new employees. Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. Handle complex customer situations that arise with integrity and professionalism. Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$22.5 hourly Auto-Apply 4d ago
Operations Manager
JMJ Phillip Group
Owner/manager job in Jacksonville, FL
A well-established electrical contractor in the construction industry is seeking an Operations Manager in the Jacksonville Metropolitan area. Candidates Must Have: Bachelor's degree or equivalent combination of technical training and experience. 5 years of project management experience in the construction industry. 2+ years of supervising project managers. Background constructing multi-family homes, apartment complexes, or high rise apartments. Experience working for an electrical contractor. PMP certification preferred. Highlights of this opportunity include: Lead a team of Project Managers and be part of succession planning for a high level role. Work on a diverse range of construction projects.
$40k-70k yearly est. 5d ago
Plant Operations Manager
Diversified Recruitment Services, LLC
Owner/manager job in Fort Lauderdale, FL
As the Operations Manager at a marine air-conditioning manufacturing facility, you will play a pivotal role in leading day-to-day operations while driving continuous improvement across safety, quality, productivity, and cost. This role is ideal for a hands-on leader with a strong foundation in Lean Manufacturing and a passion for developing people and processes to achieve operational excellence. Key Responsibilities Operational Leadership: Oversee all aspects of daily manufacturing operations to ensure efficient production, on-time delivery, and adherence to quality and safety standards. Lean & Continuous Improvement: Champion Lean Manufacturing principles, implementing process improvements that eliminate waste, increase throughput, and enhance workplace organization. Strategic Execution: Partner with the General Manager to develop and execute operational strategies that align with overall business goals. Team Development: Lead, mentor, and develop a team of supervisors and production staff, fostering a culture of accountability, safety, and engagement. Production & Workflow Management: Monitor production schedules and system performance to identify and resolve bottlenecks, ensuring smooth workflow and optimal resource utilization. Cross-Functional Collaboration: Work closely with Supply Chain, Quality, Engineering, and Sales to integrate operations with order management, logistics, and customer fulfillment processes. Quality & Compliance: Ensure all products meet internal and industry quality standards, while maintaining compliance with environmental, health, and safety regulations. Cost & Resource Management: Prepare, monitor, and manage operational budgets, focusing on efficiency, waste reduction, and cost optimization. Supply Chain Coordination: Collaborate with procurement and logistics to ensure consistent supply of raw materials and timely component delivery. Qualifications Bachelor's degree in Engineering, Operations Management, or a related field (MBA or Six Sigma certification a plus). 7+ years of progressive operations or manufacturing leadership experience. Proven success implementing Lean Manufacturing and continuous improvement initiatives. Strong knowledge of production planning, quality systems, and EHS compliance. Excellent leadership, communication, and problem-solving skills. Experience in HVAC, marine, or related manufacturing industries preferred.
$40k-69k yearly est. 2d ago
Store Manager, South Beach
Vilebrequin
Owner/manager job in Miami, FL
ABOUT US Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager. YOUR IMPACT Business Leader Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers. Develops store strategies to optimize profitability. Motivates team to achieve sales goals. Ensures team demonstrates expert product knowledge to clients. Addresses and resolves customer concerns according to company philosophy and standards. Upholds luxury clienteling standards to provide the best customer experience. People Leader Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent Observes and coaches in the moment. Mentors team and monitors development, including issuing disciplinary actions and performance reviews. Continuously trains team on sales techniques, product knowledge and store operations. Enforces employee policies and procedures, including dress code, attendance and punctuality. Manages scheduling, timekeeping and payroll. Demonstrates effective communication with customers, coworkers and associates. Leads by example and positively influences others. Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement Operational Excellence Leader Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs. Ensures adherence to all operational policies and procedures. Executes merchandising standards and quickly resolves any store maintenance issues. Monitors accurate cash handling including opening and closing procedures, deposits and petty cash. Understands organizational objectives and makes decisions that align with company priorities and values. Maintains store safety standards. Responsible for opening and closing the store. KEYS FOR SUCCESS Education: High School Diploma/Equivalency Required 1-2 years of store leadership experience, preferably with luxury brands 3+ years of experience in the luxury retail space Competencies: Knowledge of retail management best practices Track record of achieving results History of building, leading,motivating, and coaching teams Results-Driven: proven ability to understand and drive store profitability through service Customer-focused Strong leadership critical thinking and problem solving skills Passion for luxury product with an appreciation for design Entrepreneurial spirit Solution-oriented A professional, welcoming character and presentation Ability to generate customer delight Client-oriented with an excellent sense of service quality(go the extra mile spirit) Excellent communication skills Strong attention to detail Team-oriented; “win-together” mentality Displays strong organizational skills and follow-through Technologically savvy Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required-frequently Climbing ladders- occasionally Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous employee discount Medical, Dental, and Vision insurance Paid vacations (16 days a year) and holidays A 401k plan with an employer contribution Weekly Sales Bonus Structure Tax-free commuter benefits Employee referral program OUR COMMITMENT Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
$36k-55k yearly est. 3d ago
Store Manager
City Thrift
Owner/manager job in Jacksonville, FL
City Thrift is growing, and we are always looking for talented Store Managers! As a Store Manager in the discount retail, repurpose and recycle space, you will be part of a company that has been around 40 years helping the environment, providing quality jobs, and offering superior value to our customers. Ideal candidates will have at least 5 years of retail management; thrift experience is a major plus! Individuals who are motivated, confident, reliable, detail-oriented, and able to work under pressure will thrive and be well suited for this role. Why City Thrift? Competitive pay Growing company Weekday schedule (rotating Saturdays) Help your community and our planet 401k, healthcare benefits, PTO, bonus potential and much more! Essential Duties and Responsibilities: Other duties may be assigned to meet business needs. * Responsible for the overall management and direction of all supervisors and team members in accordance with policies and applicable laws. This includes implementing and administering company programs, policies and procedures designed to support the company. * Meet customer needs with a smiling face and remember that the customer always comes first. Always make our customers know that they are important and special to us. Handle all customer questions and concerns. * Represent the company and store within the community and act as a liaison. * Ensure company records are completed, organized, retained, and safeguarded in accordance with company policy and procedure and applicable laws. * Ensure standards are met on all levels from each department and the OSHA, compliance with EEOC, and DOT. * Ability to manage a group of 30-40 people. * Attention to detail throughout the store (All departments). * Ability to manage the financial assets of the store and achieve monthly budget in sales and expense categories. * Ability to create a teamwork atmosphere throughout the store and ensure a positive work atmosphere where team member contributions are valued. * Address performance concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus. Required Knowledge, Skills, and Abilities: * At least 3 years of retail experience; thrift experience is plus! * Working knowledge of Microsoft Office including Word, Excel, and Outlook. * Demonstrated supervisory, management and leadership skills. * Working knowledge of Microsoft Office including Word, Excel, and Outlook * Demonstrated planning and organization skills. * Ability to think and act as a business owner in the retail sector. * Ability to communicate orally and in writing. * Ability to work independently or as part of a team. * Ability to set priorities, meet deadlines, and multi-task with minimal supervision. * Ability to interact with all levels of the organization. * Ability to make or influence decisions. * Ability to identify problems and recommend solutions. * Ability to establish relationships with peers, internal and external customers, and vendors.
$35k-54k yearly est. 1d ago
Service Manager
Southern States Toyotalift 3.6
Owner/manager job in Jacksonville, FL
Southern States Material Handling is more than just forklifts! With our flagship brands of Toyota and Raymond, we pride ourselves in successfully partnering with our customers to offer solutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, and warehouse solutions, Southern States Material Handling solves problems. We are looking for a capable Service Manager to join our team! As a Service Manager with Southern States Material Handling : Successfully create and maintain service operations, which exceed customer and technician needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image for Southern States Material Handling. Come be a part of our Toyota/Raymond family! Top of the Line Benefits!! 401(k) with company matching Dental insurance Health insurance Vision Insurance PTO and Vacation Paid Holidays Flexible Spending Account Life Insurance Tuition Reimbursement What you Need/Basic Qualifications: Prior company experience as a Road Service Technician or previous Service Manager experience Proficiency with MS Office including Word, Excel, Outlook Windows XP knowledge preferred Demonstrate above average time management, organizational, and follow-up skills Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments Excellent verbal and written communication skills Positive people management skills Customer-focused with exceptional customer service skills Education and Certification Needed: High School diploma or GED Technical school coursework in electrical, mechanical, or automotive field is preferred 2-5 years management or leadership experience preferably in a service environment strongly preferred What you'll Do: Support Technicians, service department associates, and branch management. Provide training in all company functions: policies, procedures, timekeeping, and safety; ensure that these items are being adhered to. Work to eliminate waste and lost time through training and coaching Maintain SSMH's high company standards and ensure that all Technicians are taking care of and protecting the customers' interests, and living up to our company standards Give assistance to all team members via phone and in person, as needed. Manage the work in progress reporting - delegate responsibilities as necessary Effectively manage service coordinator and dispatch team to include assigning tasks, setting team goals, and time/attendance recording. Monitor and encourage superior customer communications skills for all service department personnel. Possession of strong communication skills; ability to communicate successfully with a wide variety of individual personality types Conferring with customers as required for problem/solution resolution and proper supervision of equipment repair and maintenance. Take initiative in developing new methods and procedures for the service department as required Assist in technician performance reviews, and complete service team reviews Ensure all technician timecards are complete and accurate Monitor return to branch work orders and completed work orders for billing daily Conduct van inspections after each Technician meeting Participate in and bring value to all monthly team meetings Provide the Branch Operations Manager with technical expertise, as needed Monday through Friday daytime hours SSMH is an equal opportunity employer. SSMH does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.
$44k-74k yearly est. 5d ago
Retail Store Manager
Fab'Rik 3.3
Owner/manager job in Tallahassee, FL
fab'rik is a female-founded, female-led fashion boutique retailer and franchisor headquartered in Atlanta, GA. We curate limited edition assortments of fashionable apparel at an amazing value, with most styles priced under $100. Our personalized shopping experience and focus on customer service sets us apart in the industry. We also give back to the community through initiatives like free fab'rik, providing shopping sprees to women in need. Role Description This is a full-time on-site role for a Store Manager at fab'rik in Tallahassee, GA. The Store Manager will be responsible for overseeing day-to-day operations, managing store staff, ensuring customer satisfaction, implementing retail loss prevention strategies, and maintaining effective communication with both customers and the corporate team. Qualifications Customer Satisfaction and Customer Service skills Effective Communication skills Store Management experience Retail Loss Prevention knowledge Leadership and Team Management skills Excellent problem-solving abilities Ability to work in a fast-paced environment Previous experience in fashion retail is a plus
$30k-39k yearly est. 3d ago
General Manager - Commercial HVAC & Plumbing
Crane Talent Group
Owner/manager job in Fort Myers, FL
Crane Talent Group is running this search on behalf of its client. Role: General Manager - Commercial HVAC & Plumbing Report to: EVP of Service Manager: 20-30 Technicians Classification: Exempt THE COMPANY The client is a leading commercial plumbing and HVAC company. Founded in the 1970s, the company has expanded its operations throughout the southeastern United States. The company prides itself on its solid reputation for quality and reliability, with various divisions to serve commercial and industrial clients across different industries. POSITION PURPOSE The General Manager (GM) is responsible for the overall leadership, profitability, and operational performance of the Fort Myers, FL location. This includes achieving planned growth, revenue, operating income, customer retention, and safety goals. The GM drives results by implementing company strategies and operating philosophies through effective leadership of the location team, ensuring all operations are delivered in a timely, cost-effective, high-quality, and customer-focused manner. ESSENTIAL FUNCTIONS AND BASIC DUTIES Location Performance & Annual Plan Achieve location financial and operational goals in bookings, revenue, gross profit, expenses, and operating income. Ensure performance aligns with company objectives while meeting local market demands. Management & Leadership Delegate responsibilities clearly through position descriptions, objectives, and procedures. Ensure subordinates accept accountability and are evaluated consistently. Conduct performance audits and provide coaching and corrective action as needed. External / Customer Relations Build and maintain strong relationships with customers, vendors, and community partners. Represent the location professionally to maximize profitability and customer delight. Internal Relations Collaborate with corporate leadership and other locations to resolve issues, share best practices, and identify growth opportunities. Training & Development Motivate, coach, and develop staff at all levels. Ensure training programs are in place to address skill gaps and prepare new hires for success. Sales & Market Growth Partner with the location Director of Sales to meet or exceed annual booking goals. Support sales campaigns, assist with key accounts, and identify new business opportunities in the location market. Field Operations & Productivity Direct operations to provide the right tools, materials, and logistical support to field staff. Ensure labor costs are controlled through efficient staffing and scheduling. Promote and enforce safety compliance, conducting regular audits and reinforcing company safety culture. Financial & Administrative Oversight Monitor billing, cash flow, collections, and expenses to ensure location profitability. Approve new accounts within credit policy guidelines. Ensure timely, accurate, and compliant documentation of contracts, proposals, and agreements. Systems, Processes, and Programs Evaluate and update location operating procedures to improve efficiency and effectiveness. Implement corporate programs and adapt them to location-level needs. Customer Agreements Oversee preventive maintenance agreements, ensuring renewals, proper pricing, escalations, and minimal cancellations. Special Projects Execute corporate initiatives and location-specific projects as directed by the Executive Vice President. PRIMARY OBJECTIVES Financial Objectives Achieve location financial plans for bookings, revenue, margin, operating income, and agreement base growth. Operational Objectives Meet safety goals (e.g., zero OSHA recordables, jobsite compliance). Ensure customer satisfaction and retention through timely service and quality delivery. Ensure all subordinates have job descriptions, objectives, and annual performance reviews. Provide onboarding and training for all staff and track compliance. Manage staffing, hiring, promotions, and terminations appropriately. QUALIFICATIONS Required Knowledge Strong knowledge of HVAC and plumbing services, office practices, and recordkeeping. Proficiency in ERP, CRM, and other business software applications. Experience Minimum 10 years of progressive leadership in sales and operations, with prior location or business-unit management strongly preferred. Skills & Abilities Strong organizational and leadership skills. Excellent communication, customer relations, and problem-solving abilities. Ability to manage multiple priorities under pressure. Must maintain an insurable driving record. PHYSICAL AND MENTAL REQUIREMENTS Physical Primarily office-based with frequent site visits. Ability to climb ladders and carry up to 50 lbs. Manual dexterity for computer use and paperwork. Mental Strong reasoning and decision-making ability. Proficiency in financial analysis and operational problem-solving. Effective written and verbal communication at all organizational levels. PERSONAL ATTRIBUTES Professional presence and credibility. Positive attitude with a collaborative, team-oriented mindset. Customer-focused, adaptable, and results-driven. Self-starter with strong follow-through and accountability. WORKING CONDITIONS Standard office environment with routine travel to customer sites and field locations. Occasional exposure to extreme temperatures when visiting job sites.
$43k-78k yearly est. 4d ago
General Manager
Specialized Recruiting Group
Owner/manager job in Naples, FL
Job Description: General Manager - Printing Company Overview: Are you a dynamic leader with a passion for creativity and business growth? We're seeking a confident and strategic General Manager to oversee our thriving printing company! As the General Manager, you will drive operational excellence, foster customer relationships, and lead a talented team to produce high-quality print and signage solutions. This role requires experience in the printing industry! Key Responsibilities: · Strategic Leadership: Develop and execute business strategies to achieve company goals and drive growth · Operational Management: Oversee daily operations, ensuring efficiency and high-quality output. · Team Development: Mentor and manage a diverse team, fostering a positive and productive work environment. · Customer Relations: Build and maintain strong relationships with clients, ensuring their needs are met and exceeded. · Financial Oversight: Manage budgets, forecasts, and financial performance to ensure profitability. · Innovation and Improvement: Implement new technologies and processes to enhance service offerings and operational efficiency. Qualifications: · Proven experience in a managerial role within the printing or signage industry is REQUIRED. · Strong leadership and team management skills. · Excellent communication and relationship-building abilities. · Strategic thinker with a track record of business growth. · Financial acumen and experience managing budgets. Job Type: Full-time Work Location: In person
$43k-79k yearly est. 5d ago
General Manager
Landscape Workshop 4.1
Owner/manager job in Fort Lauderdale, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience- “Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept. Key Responsibilities Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
$43k-81k yearly est. 1d ago
Store Manager
Cult GAIA
Owner/manager job in Sawgrass, FL
Store Manager Company: Born in Los Angeles, Cult Gaia is known for beautiful heirloom pieces that will live in your closet forever. The cornerstone of Cult Gaia's DNA is creating objects d'art that makes you look twice. Since its inception, CG has grown from accessories into a lifestyle brand, selling everything from ready-to-wear to shoes, a world of Gaia. Cult Gaia is looking for a Store Manager for the Sawgrass Mills retail store opening in late February. The Store Manager is responsible for driving the business as an active member of the sales team to ensure business growth and profitability, while exhibiting a strong sense of leadership. The Store Manager will partner with HQ and sales team to enhance overall customer experience. The Store manager will help with the training and development of sales team. The Store Manager should have expert knowledge of the Cult Gaia brand, the aesthetic, and its pieces. What You Will Do Meet personal and store sales goals Ensure that the retail store is accurately staffed. Assist in the tracking, monitoring, and communication of business results Develop and maintain long lasting client relationships by establishing a returning client base Develop and maintain client relationships, contributing to monthly sales at a minimum of 20% Personally maintain a KPI above company standard and develop staff to do the same Satisfy company KPI requirements Ensure that each customer receives outstanding customer service Maintain an active sales floor presence to assist and coach staff in developing strong client relationships Ensure image and grooming standards are professional and reflective of the brand image Implement and maintain all merchandising directives to company standard Monitor organization and upkeep of both the front and back of house Encourage associates to take ownership of their sales performance Responsible for knowing and executing daily operations of opening and closing procedures Assisting with receipt of shipment, recalls, OMNI orders, and general organization of back of house What You Can Bring Minimum 5+ years of retail management or comparable experience Superior client, product awareness, and exceptional ability to match this knowledge to customers' needs Proven ability to drive loyalty-building, positive and inclusive customer experiences Computer literacy and a competent understanding of e-commerce Excellent verbal, interpersonal, and written communication skills. A high-energy team player who possesses excellent organizational and project management skills, and who can work independently, troubleshoot, and work in a fast-moving, multi-tasking environment with numerous deadlines. Detail-oriented problem solver. Experience meeting retail goals and other financial targets Demonstrated experience training employees Actively gets tasks done and is driven by a sense of urgency. Organized with excellent time management skills to deliver maximum impact. Strong interest in fashion as well as strong knowledge of industry trends. What We Offer Medical, Dental, Vision & Dependent Coverage 401K with company match Life Insurance Pet Insurance PTO Paid Sick Leave Clothing Allowance Referral Program
$35k-54k yearly est. 1d ago
Store Manager
West Marine 4.7
Owner/manager job in Fort Lauderdale, FL
The Store Manager leads the team to ensure an excellent experience for both customers and crew members. With a strong understanding of retail operations, the manager is pivotal in establishing the store as the top local seller of boat parts. The mission is to serve customers who need products for their boating projects and ensure their satisfaction, fostering loyalty. West Marine is committed to being a Drug-Free Workplace and an Equal Opportunity Employer. Supervisory Responsibilities: Recruit, interview, hire, and train new staff. Conduct performance evaluations. Organize and manage staff schedules. Handle corrective actions and terminations. Oversee all store operations. Duties/Responsibilities: Manage sales, expenses, payroll, and shrinkage to meet financial goals. Utilize the Monthly Staffing Guide for optimal scheduling. Create weekly Crew Member schedules three weeks in advance. Implement programs that drive sales and enhance customer engagement. Develop strategies to boost customer count and loyalty. Collaborate with Pro Market Team Managers to grow the wholesale business. Oversee ordering processes and profit/loss management. Ensure timely execution of company communications. Maintain high customer satisfaction through exemplary service. Coach staff on product knowledge and sales techniques. Set and monitor performance goals. Enforce operational and personnel policies. Ensure accurate payroll processing and compliance with asset protection standards. Uphold legal requirements and represent the brand's values. Stay updated through training programs. Maintain flexibility in scheduling including nights, weekends and some holidays. Ensure timely completion of Omni orders. Act as "Manager on Duty" and perform additional duties as needed and/or assigned. Required Skills/Abilities: Strong verbal and written communication skills. Excellent interpersonal and customer service abilities. Effective time management and organizational skills. Strong analytical and problem-solving capabilities. Ability to prioritize and delegate tasks. Proficiency in Microsoft Office Suite or similar software. Detail-oriented with the ability to multitask under pressure. Strong leadership and management skills. Budget development and maintenance experience. Thorough understanding of company policies and practices. Flexibility for evening, weekend, and holiday shifts. Preferred knowledge of industry and products. Education and Experience: Business, Business Administration, or a related field Degree preferred, or equivalent work experience. Two years of retail management experience preferred. Physical Requirements: Continuous standing and walking throughout the retail space. Ability to wear and communicate through a headset continuously. Frequent climbing, bending, stooping, and twisting. Occasionally operate equipment, including forklifts. Must be able to lift up to 50 pounds to shoulder height unassisted frequently. Other Requirements: Must be at least 18 years old. Willing to submit to a criminal background check. To review many of the benefits West Marine offers, along with starting pay ranges for select states, please visit our benefits page at **************************** . Join us at West Marine and help us provide the best boating experience for our customers!
$26k-36k yearly est. 2d ago

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