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Owner/manager jobs in Lubbock, TX

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  • District Operations Manager

    Riverstone Logistics

    Owner/manager job in Lubbock, TX

    Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries. Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States. Position Summary The District Operations Manager oversees the outbound logistics of multiple client retail locations. They are responsible for maintaining client delivery capacity. This position conducts operational analyses, and audits current outbound procedures to monitor and improve the efficiency of operations and client satisfaction. The District Operations Manager supervises a team comprised of Territory Managers within an assigned region. Competencies * Customer Focus * Drive for Results * Ethics and Values * Problem Solving * Conflict Resolution * Functional/Technical Learning * Managing and Measuring Work * Timely Decision Making * Developing Direct Reports & Others * Delegation * Motivating Others * Organizing Essential Duties and Responsibilities The essential functions include, but are not limited to the following: * Responsible for consistently meeting and exceeding client service goals * Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location * Oversee the daily outbound operations of multiple client retail locations and their various components, ensuring compliance with company, client, local, state, and federal policies and regulations * Assist with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the location * Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments * Supervises personnel including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance * Maintains a professional appearance always, while setting an example for employees alike * Ensures daily meetings with service providers and teams are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures, Interpret and share location KPIs with key stakeholders * Partner with motor carriers to facilitate compliance and delivery capacity for the client * Advise Extra Milers on safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner * Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies * Oversight of the upkeep and maintenance of all assigned assets, both from RLX and the client * Conduct weekly onsite store audits to ensure client satisfaction with RLX deliverables * Perform other work-related duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) * High School Diploma/GED or equivalent required (Bachelor's degree in a relevant field of study, or equivalent combination of education and experience strongly preferred) * 2-4 years of distribution, and/or supply chain operations with at least 2 years of managerial experience preferred * Must be proficient in Microsoft Office suite, specifically Excel * Ability to complete work in a timely, accurate, and thorough manner * Effective verbal and written communication skills * Ability to exhibit a professional demeanor when dealing with conflict * Ability to coach and develop employees * Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position requires occasional extended work hours and frequent travel to assigned client retail locations. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
    $77k-103k yearly est. 12d ago
  • Operations Manager - Final Mile

    Nxtpoint Logistics

    Owner/manager job in Lubbock, TX

    NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com. This position will be based at our Lubbock Final Mile facility. The Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee the appropriate recruitment and development strategy of staff and/or Independent Contractors/Drivers. Evaluate staff and/or Independent Contractors performance - modifying and/or abandoning strategies and/or tactics as necessary. Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers. Ensure that practices, policies and procedures are enforced and consistently implemented. Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met. Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety. Actively review KPIs and ensure process improvement strategies are identified and incorporated. Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors. Assist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable. Display active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals. Develop, recommend, and manage annual operation budget, by working actively in the budget process. Drive initiatives that contribute to long-term excellence. Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters. Coordinates, resolves, and responds to issues as they pertain to the Operations Performance. Ensure accurate and timely driver pay and ensure ethical and equitable practices are followed. Monitor Quality Control Scores and address scores with Independent Contractors/Drivers and any other appropriate team members. Ensure Independent Contractors/Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company. QUALIFICATONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION & EXPERIENCE: Minimum of five (5) years' experience in the transportation, logistics, or related industry required. Final Mile industry required, preferably working closely with customer sites and their unique challenges. Previous experience managing an employee team required. Must have worked with Independent Contractors on a regular basis. Required knowledge of managing financial performance and customer KPI's. Bilingual in Spanish strongly preferred. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Must maintain a clear and valid driver's license. Knowledge, Skills, and Abilities: Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions. PHYSICAL/ENVIRONMENTAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Level: While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms. Working Conditions: Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $51k-88k yearly est. Auto-Apply 37d ago
  • Operations Manager - Final Mile

    Suddath Companies

    Owner/manager job in Lubbock, TX

    Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. What We Offer! A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching Weekly pay for hourly-paid employees. Biweekly pay for salaried employees. Paid Time Off (PTO) and paid company holidays A tuition reimbursement plan where employees are encouraged to continue their education and development For more information on our benefit offerings, please visit ********************************** and scroll down to view our employee benefits. This position will be based at our Lubbock Final Mile facility. The Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee the appropriate recruitment and development strategy of staff and/or Independent Contractors/Drivers. Evaluate staff and/or Independent Contractors performance - modifying and/or abandoning strategies and/or tactics as necessary. Establish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers. Ensure that practices, policies and procedures are enforced and consistently implemented. Schedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met. Responsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety. Actively review KPIs and ensure process improvement strategies are identified and incorporated. Conduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors. Assist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable. Display active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals. Develop, recommend, and manage annual operation budget, by working actively in the budget process. Drive initiatives that contribute to long-term excellence. Responsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters. Coordinates, resolves, and responds to issues as they pertain to the Operations Performance. Ensure accurate and timely driver pay and ensure ethical and equitable practices are followed. Monitor Quality Control Scores and address scores with Independent Contractors/Drivers and any other appropriate team members. Ensure Independent Contractors/Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company. QUALIFICATONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION & EXPERIENCE: Minimum of five (5) years' experience in the transportation, logistics, or related industry required. Final Mile industry required, preferably working closely with customer sites and their unique challenges. Previous experience managing an employee team required. Must have worked with Independent Contractors on a regular basis. Required knowledge of managing financial performance and customer KPI's. Bilingual in Spanish strongly preferred. Four (4) year college degree in Business, Supply Chain Logistics, or related field preferred. Must maintain a clear and valid driver's license. Knowledge, Skills, and Abilities: Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions. PHYSICAL/ENVIRONMENTAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Level: While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms. Working Conditions: Outdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $51k-88k yearly est. Auto-Apply 36d ago
  • Successful Sales Entrepreneurs

    Munger Agency

    Owner/manager job in Lubbock, TX

    We are seeking dynamic and motivated individuals to join our team who have been Successful Sales Entrepreneurs in their chosen field and would like to build their own agency in the Financial Service industry. This is an excellent opportunity for individuals with an entrepreneurial mindset, a drive for results, and a relentless passion for sales. As a Sales Entrepreneur, you will be responsible for identifying and pursuing new business opportunities, managing a remote sales team, and driving revenue growth. The ideal candidate will be coachable, results -driven, and possess a strong business acumen. This role is perfect for top sales representatives who are looking for a new and exciting opportunity to leverage their competitive spirit and drive for success in a business environment. If you are a self -starter who thrives in a fast -paced and dynamic work environment, we encourage you to apply and join our team of high -performing sales professionals. Requirements Life and Health Insurance License (Preferred or willing to obtain) Excellent communication and presentation skills Coachable Tech savy Must be a self -starter, motivated, and driven to succeed MUST be able to work in USA and reside in the US! As the demand for life insurance, retirement and legacy services increases, (especially with our aging population), it is important for us to find the right qualified driven professionals to help us serve our clients and families. With our proprietary lead generation and training systems in place, you will have the opportunity to build your own business, and earn what you are willing to work for. Review our requirements and set up an interview via our link: ***************************************** Benefits Uncapped Potential Flexibility Life Insurance Ability to Qualify for Free National and International Trips Ability to build your OWN agency as you grow Ability to Leave a Legacy of generational wealth
    $42k-82k yearly est. 39d ago
  • Store Manager - Lubbock - New Store Opening!

    Massachusetts Fine Wines & Spirits

    Owner/manager job in Lubbock, TX

    As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager. You will Drive sales and deliver against key performance metrics (KPMs). Recruit, train, and manage store team, including ongoing development and disciplinary action. Manage day-to-day operations, including payroll, inventory, merchandising and shrink. Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Maintain vendor relationships to support store and inventory objectives. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. What we're looking for Bachelor's Degree business administration or related field preferred 4-6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting. Experience leading, developing and motivating a sales-focused team, big box experience preferred. Experience managing overall financial performance. Familiarity with point-of-sale systems and inventory management software. Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements (with or without accommodations) Must be 21 years of age or older Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly Crafted for You We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more! This is an exempt position, and compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above. Worker Type: RegularPay Range:$72,818.00 - $104,857.00
    $72.8k-104.9k yearly Auto-Apply 1d ago
  • Operations Manager

    The Grounds Guys

    Owner/manager job in Lubbock, TX

    We began with a single vision shared between 10 brothers. Originally, we opened our doors as Sunshine Grounds Care in 1987. As time passed and more brothers joined in the project, it became a widely recognized brand built on the principles of excellent workmanship, customer satisfaction, and real care. We abide by the simple values outlined in our company acronym "C.A.R.E.", which are: Customers first, Attitude, Respect, and Enjoy life in the process!As Operations Manager, you will provide leadership to all areas within the company including sales, operations, customer service, safety, financial stability and administrative functions. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have experience in landscaping and at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers.Specific Responsibilities: Coach, train, and mentor staff to ensure they are consistently delivering high quality service Maintain a clean and well-stocked office and shop Proactive customer relations, including mitigating damages and liability issues Secure and maintain telecommunications system Ensure all employees receive the required education and training necessary to perform their jobs and grow in their career Improve upon current processes to ensure quality, profitability, and future growth Capable of taking over full responsibilities when the owner or Production Manager/Team Leader is out of office Job Requirements: Background in landscape industry At least 2 years supervisory experience Valid Driver's License Strong written and verbal communication skills Computer literate, with working knowledge of work processing, business software and spreadsheet applications Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $20.00 per hour When you put on The Grounds Guys uniform, you become part of a team-local experts who strive to treat everyone with respect, do the job the right way, and simply enjoy life in the process. Working for our franchises means they'll take care of you the way they take care of their own family and friends. And cultivating a culture of CARE, among the team and within the communities, is as important as trimming hedges and planting flower beds-it's part of everything The Grounds Guys do. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with The Grounds Guys franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $20 hourly Auto-Apply 60d+ ago
  • General Manager

    Campus Life & Style 4.2company rating

    Owner/manager job in Lubbock, TX

    At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people-and when our team thrives, our residents do too. Company Benefits & Perks We believe in rewarding our team with benefits that support both personal and professional well-being: Generous Paid Time Off (PTO) 401(k) with Company Matching Comprehensive Health, Dental, and Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Life Insurance & Parental Leave Employee Assistance Program (EAP) Relocation Assistance Professional Development & Advancement Opportunities Supportive, Fun, and Flexible Work Environment Access to an Unmatched Company Culture that values individuality and innovation Responsibilities The Job At-A-Glance: CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities. As a General Manager, you will serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning. This role is ideal for a passionate individual ready to lead a mid-size team in an agile, collegiate environment while delivering best-in-class service to our residents and partners. Key ResponsibilitiesStaff Development & Leadership Build, lead, and develop a high-performing team that embodies the values and culture of CL&S. Foster a collaborative, positive, and professional environment for both staff and residents. Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations. Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community. Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement. Property Administration Oversee daily operations, including leasing, maintenance, customer service, and vendor management. Implement and refine systems and procedures to drive operational efficiency and reduce costs. Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety. Ensure compliance with all legal, regulatory, and company policies. Financial Performance Maintain occupancy rates at or above 99% and collections at or above 98% of potential income. Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting. Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively. Analyze financial reports, manage budgets, and provide regular variance and performance updates. Oversee and manage timely execution of payroll, invoicing, and hiring documentation. Customer Experience & Sales Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals. Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively. Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching. Plan and execute resident events to foster community engagement and satisfaction. Collaborate with local schools and student organizations for outreach and partnership opportunities. May not be all inclusive. Qualifications Qualifications Bachelor's degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience. Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred). Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws. Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight. Who You Are We're looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will: Be a passionate mentor and team builder, invested in the growth and development of others. Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. Have a personal drive to excel, grow within the company, and take ownership of their role. Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $42k-78k yearly est. Auto-Apply 18d ago
  • General Manager

    Vestis 4.0company rating

    Owner/manager job in Lubbock, TX

    The General Manager leads a profitable growth-oriented business in a specific location (“Market Center”) with full profit and loss responsibility. A General Manager is the comprehensive operations leader of rental uniforms and adjacent products and responsible for service, sales, production, merchandise, people leadership, safety, and finance. He/she drives profitability and growth by putting the customer first, while investing in our people by coaching, engaging and motivating behaviors to service our customers. Responsibilities/Essential Functions: Manage all facets of the market center including sales, finance, people leadership, and customer service with full P&L accountability. Manage a Market Center (MC) location, possibly with depots and service centers (annual revenue of $10M +). Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients. Develop short- and long-term operational strategies in partnership with senior team members and provide the leadership necessary for the successful design, development, and execution of that strategy to achieve measurable outcomes in a timely, cost-effective manner. Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques. Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain and Compliance. Partner with the business unit leaders and other key stakeholders to drive change and implement new business processes. Drive profitability and growth by obtaining new customers and retaining current customer relationships and maintain the market center's total managed volume. Use strategic and leadership skills to facilitate employee selection, development, retention, motivation, and strong customer relationships. Ensure compliance with contracts and company policies and procedures. Participate in hands-on activities in the Market Center and in other field locations. Establish a cohesive team between service and production departments to meet organizational goals. Overall MC results, including but not limited to metrics in Service, Production, Sales, Supply Chain, People Leadership and Finance departments. Sets clear expectations for each department and leads by example. Ensure daily efficient operations of location in accordance with established business values, policies and processes. Implements, administers and evaluates programs and procedures to ensure maximum customer retention. Develops and maintains valid service agreements, positive service attitude, effective quality assurance, good customer relations and efficient route management. Implements general price changes when needed and changes prices on specific accounts as needed. Reviews financial statements, reports and other performance data in a dedicated manner. Measures financial productivity and sales goal achievement to determine areas in need of remediation and improvement. Personally oversees the proper and timely collection of the Company's accounts receivables. Create a pervasive sales culture that fosters team selling via Together in Growth (TIG) and Shared Lead programs. Proactively supports the generation of new business for the MC. Provides leadership and support for new sales opportunities. Develop and maintain customer relationships with the Market Centers top customers. Completes in person meeting for each department head weekly to review performance. Promote and sustain a safety culture. Ensures all safety accidents and incidents are timely investigated and reported by department leadership. Oversees implementation, administration and evaluation of production programs and procedures. Conduct short and long range planning to ensure achievement of production goals and standards. Manage merchandise budget and inventory to reduce spend while continually providing adequate supply for the customer base. Sustain merchandise control billing and collections to recover costs associated with customer lost and ruined goods. Partner with labor relations or human resources in union or non-union environments to ensure all employee disciplinary action is timely investigated and documented by department leadership Conduct performance evaluations for department leaders providing specific and details feedback on their management and leadership skills and the attainment of their respective goals and objectives. Manages the hiring, placement and removal of location's workforce. Consults and works with staff management on the best action to take in regard to location staffing. Proactively leads talent development programs and efforts within the MC. Knowledge/Skills/Abilities: Strategic Agility (Making Complex Decisions): Can solve even the toughest and most complex of problems; great at gleaning meaning from whatever data is available; is a quick study of the new and different; adds personal wisdom and experience to come to the best conclusion and solution, given the situation; uses multiple problem-solving tools and techniques. Building People Capability (Inspiring Others): Is skilled at getting individuals, and teams to perform at a higher level and to embrace change; negotiates skillfully to achieve a fair outcome or promote a common cause; communicates a compelling vision and is committed to what needs to be done; inspires others; builds motivated, high-performing teams; understands what motivates different people. Accountability for Excellence (Focusing on Action and Outcomes): Attacks everything with drive and energy with an eye on the bottom line; not afraid to initiate action before all the facts are known; drives to finish everything he/she starts. Impact and Influence (Getting Work Done Through Others): Manages people well; gets the most and best out of the people he/she has; sets and communicates guiding goals; measures accomplishments, holds people accountable, and gives useful feedback; delegates and develops; keeps people informed; provides coaching for today and for the future. Organizational Collaboration (Being Organizationally Savvy): Maneuvers well to get things done; knows where to go to get what he/she needs; politically aware and agile; knows what the right thing to do is; presents views and arguments well. Demonstrated leadership skills with a broad knowledge of management practices and good business analysis/project management skills. Demonstrated ability to grasp a large, complex, matrix-oriented global business at a base level and use this understanding to set overall strategy and drive business process improvement. Demonstrated business savvy to effectively communicate and work with other executives in support of achieving business and systems goals. Strong business planning skills to execute strategic projects with implications for business areas with rapidly evolving business processes. Must possess a balanced perspective on strategic and tactical issues. Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization. Proven ability to select top talent and create a productive environment that promotes initiative, innovation, continual learning and development of key personnel for future advancement. Excellent communication and presentation skills with a wide range of audiences including clients, front line managers and C-level leaders. Proficient with Microsoft Office and Teams. Experience/Qualifications: Bachelor's degree or equivalent required. Five to seven years of progressive management responsibility. Industry experience strongly preferred. Twelve to Eighteen Months of B2B Sales experience strongly preferred. Demonstrated success in operations management in a production facility or manufacturing environment. Considerable knowledge of financial reporting, including profit and loss, sales, and capital expenses. License Requirements/Certifications: A valid driver's license is required Working Environment/Safety Requirements/Physical Requirements: A plant/office environment, in a Market Center. Must walk/maneuver throughout the plant, loading docks, storeroom, and delivery vehicles. May be exposed to heat, cold, laundry chemicals, fumes, dust, and noise. Up to 50% of time may be required for travel; to visit customers, engaging in new sales opportunities, attend management meetings. Local or overnight travel within the United States. Lubbock, TX
    $42k-79k yearly est. 60d+ ago
  • General Manager - IHG Properties

    Taj Hospitality Management

    Owner/manager job in Lubbock, TX

    General Manager position for a top-of-the-line International Hotels Group (IHG) property in Lubbock, Texas. The General Manager provides day-to-day leadership and direction for our property by maximizing financial returns, driving team-member development, creating and maintaining a unique guest experience, meeting and exceeding brand standards, and building awareness of the hotel and brand in the local community. The general manager is thoughtful, reliable, and professional, making guests feel part of the family by anticipating and fulfilling guest wants and needs. Top level position in a small to mid-sized, limited-service, single-site hotel. Typically responsible for hotel revenues of less than $15 million. Essential Functions Develop and execute annual strategic plans, forecasts, and budgets to achieve company's desired operating results. Strategic plans include cash flow, staffing, asset management, and sales and marketing plans. Closely liaises with company management. Develop and utilize objectives, measurements, metrics, and reports for hotel. Prepare periodic status reports and professionally presents to company leadership. Manage asset and supply inventories and hotel supply chain to achieve optimal efficiency and effectiveness. Monitor the competitive positioning of hotel. Collect and analyze market and guest experience data; oversee and evaluate market research and adjust sales strategy in coordination with sales team to meet changing market and competitive conditions. Ensure hotel's market leadership position. Manage revenue management program to achieve satisfactory market share in relation to industry and economic trends. Analyze and maintain knowledge of guests; build and promote strong, long-lasting relationships by identifying, understanding and tending to guest needs. Establish and implement services and programs to meet or exceed guest expectations. Drive improvement in guest satisfaction goals; monitor and act upon guest satisfaction data. Interact with guests, solicit feedback. Personally respond to and resolve guest complaints. Develop programs that drive high levels of team member engagement and retention, and that cultivate the company and brand service philosophy. Develop team members and succession planning to ensure consistency in staffing and service delivery. Recruit, interview, and hire qualified employees that demonstrate the brand and company service philosophy. Establish performance and development goals for team members, and provide training, mentoring, coaching, and regular feedback to enhance performance. Oversee pay, disciplinary, or staffing/human resources related actions in accordance with company rules and policies, and regulatory requirements. Schedule staff, and approve and submit time cards for payroll. Manage labor hours and overtime. Demonstrate brand citizenship by maintaining compliance with all required brand and service standards, and license agreement mandates. Establish and maintain a consistent hotel image throughout all service offerings, promotions, and events. Implement and exceed brand standards to ensure passing quality assessments. Present and represent hotel in its specific brand voice. Assist staff in preparing rooms and services for guests as necessary to execute the hotel's business model. Oversee carrying out of rewards programs for guests; manage accuracy and integrity of transactions; manage preparation of daily audit packs. Manage maintenance and physical condition of hotel to ensure a well-maintained, immaculate property. Ensure a safe and secure environment for guests, team members and hotel assets in compliance with company's policies and procedures and regulatory requirements. Represent hotel at trade association, franchise, and community meetings and events as appropriate. Establish and maintain relationships with industry influencers and key strategic partners. Coordinate and communicate with sales team and company management. Competencies 1. Effective oral and written communication. 2. People Focus. 3. Results Driven. 4. Strategic Thinking. 5. Problem Solving/Analysis. 6. Business Acumen. 7. Creativity. 8. Self-Motivation. 9. Technical Capacity. 10. Fluent in English. Leadership Qualities 1. Ability to manage change effectively. 2. Ability to communicate goals and objectives, and to inspire employees to achieve those goals. 3. Ability to conceptualize visions, and convey concepts and ideas to management, peers, and employees. 4. Ability to maintain a professional working relationship with guests, groups, and team members. 5. Aptitude and experience in creating and promoting an atmosphere of teamwork. 6. Ability to inspire, train, and develop people for promotion. 7. Experience training and cross-training employees. 8. Ability to instill a "can-do" attitude in employees. Business Skills 1. Excellent time management and project management skills. 2. Strong organizational skills. 3. Advanced skill working with computers, including Microsoft Office applications. 4. Exceptional attention to detail and follow-up. 5. Strong budgetary, projections, and metrics skills. 6. Outstanding interpersonal skills and the ability to maintain a courteous, friendly, professional work environment. 7. Ability to quickly evaluate alternatives and decide on a plan of action. 8. Capacity to teach. 9. Involvement with local community to develop business relationships. 10. Ability to work independently and multi-task, prioritizing as appropriate. Work Environment This job operates in a professional office environment and an indoor hotel with public and private spaces. This role also will routinely be outside to monitor and maintain property. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This job also requires use of commercial cleaning supplies, kitchen equipment, and hotel linens and supplies. Position Type and Expected Hours of Work This is a full-time position. Must be available to work extended hours, nights, weekends, and holidays. Qualifications Qualifications: Required Education and Experience 1. Bachelor's degree or higher education equivalent in hotel administration or business management and at least 2 years' prior hotel or business management experience; or 2. Equivalent combination of education and experience. Preferred Education and Experience 1. Bilingual (English/Spanish) communication skill is desirable but not required. 2. Certified Hotel Administrator (CHA) certification desirable but not required.
    $42k-76k yearly est. 60d+ ago
  • General Manager

    IHOP 1463 Lubbock

    Owner/manager job in Lubbock, TX

    Job Description Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHop. WHAT'S THE SCOPE? We offer a competitive wage that reflects your skills and experience in the restaurant industry. Full-time employees get health insurance! This position is full-time, but the schedule will vary depending on the needs of the restaurant. YOUR CONTRIBUTIONS MATTER In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems. Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization. WHAT'S REQUIRED? 2+ years of relevant experience Valid driver's license High school diploma or equivalent Ability to speak and read English Basic math skills ABOUT IHOP With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day! JOIN US! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. We know your time is valuable, so we've kept the application process short and sweet. You should be able to complete it in less than 3 minutes. Good luck!
    $42k-76k yearly est. 13d ago
  • General Manager

    Bigham's Smokehouse

    Owner/manager job in Lubbock, TX

    Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Paid time off Training & development Vision insurance Job Description: We are looking for someone who enjoys leading a team through a successful day, week, month, or year. From serving food to cleaning the floor, this restaurant leader sees it as an exciting challenge to motivate his/her team to complete these tasks at an excellent level with enthusiasm every time. You are a leader who appreciates food quality, customer service, and empowering those they are leading. You enjoy seeing each employee on your shift thrive under pressure while completing orders with 100% care and enthusiasm. You see the restaurant as an operation that is great on its own, but each person can be encouraged to be better if they run together as a team with you helping lead the way. Holding people accountable while showing respect and kindness to them fits your personality and leadership style. Having people come to work under you shift, gives your employees comfort and excitement when they see you. Implementing systems, check sheets, food orders, inventory, and other ways of accountability are exciting to you. You see these systems as providing structure rather than hindering productivity. Ensuring your team understands why they are doing something is imperative to the way you lead others and communicate with those on your team. Your definition of leadership comes close to: getting the most out of each individual you lead and helping them find out they are capable of a lot more then they give themselves credit for. We pride ourselves in having a family atmosphere both for the customer and the employee, and we are looking for you to join our family! Responsibilities: You understand you are in the people business not the food business Taking care of each employee under your per view Ensuring your team feels comfortable and empowered under your leadership Able to lead by example and with a servant-like leadership style Keep systems running through the provided tools Qualifications: Have a teamwork mindset Leadership experience Able to work in a fast-paced work environment Able to be on your feet for up to 8 hours at a time Able to lift, carry, or pull objects that may be heavy Manager Food Safety Certification is required Able to prioritize, organize, and manage multiple tasks Strong communication and leadership skills
    $42k-76k yearly est. 23d ago
  • Senior Manager IS Applications, Laboratory *Virtual*

    Providence Health & Services 4.2company rating

    Owner/manager job in Plainview, TX

    Senior Manager IS Applications Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Lead the future of healthcare technology! As Senior Manager of IS Laboratory Applications at Providence, you'll be the strategic powerhouse behind delivering innovative, reliable, and user-friendly application solutions that empower caregivers and transform patient care. You'll build strong partnerships with senior leaders and industry experts, champion service excellence, and drive alignment across business and clinical teams. From shaping strategy and optimizing processes to inspiring top talent, you'll ensure applications perform at their peak and deliver measurable impact. If you thrive on collaboration, leadership, and turning vision into reality, this is your opportunity to make a difference at scale. Providence supports 100% virtual work for residents located in the following areas: + Alaska + Washington + Oregon + Montana + California + Texas: Lubbock + Texas: Levelland + Texas: Plainview Essential Functions: + Support and maintain critical healthcare applications, including Epic Beaker, WellSky Transfusion, Telcor, and related systems, ensuring optimal performance, troubleshooting issues, and implementing enhancements as needed + Build strong partnerships with senior leaders, key business stakeholders, and IT industry contacts to leverage best practices and stay ahead of emerging technologies + Champion service excellence by defining, delivering, and continuously improving core application services that empower caregivers and the enterprise + Drive alignment and results by ensuring the applications division supports IS services effectively and collaborates with business and clinical leadership to achieve organizational goals + Set clear expectations for IS strategies and projects, ensuring measurable outcomes are defined, tracked, and communicated + Lead strategic solutions by working with executives, senior leaders, and diverse stakeholders to deliver user-friendly, effective technical solutions that advance business and clinical objectives + Monitor performance of applications and services using defined KPIs to ensure optimal results + Manage resources for applications, staff, and services, partnering with leadership to meet IS financial targets + Ensure compliance with policies and procedures impacting all of PSJH + Build and inspire teams by attracting, developing, and retaining top talent to deliver exceptional application management + Exceed service standards by maintaining operations that meet or surpass SLAs, OLAs, and KPIs + Foster collaboration across multidisciplinary teams, driving consensus and unified action plans + Resolve critical issues promptly, escalating when necessary to minimize impact on customers and operations + Lead process optimization initiatives to enhance service delivery, increase value, and boost customer satisfaction + Understand system interdependencies to ensure seamless integration and functionality across modules and applications Required Qualifications: + Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education, skills and relevant experience + Upon hire: Some application suites require advanced application certification as demonstrated by a current application software certification requirement + 8 or more years of Healthcare or Information Services experience + 6 or more years of Leadership experience + 3 or more years of experience working in a healthcare environment + 2 or more years of Leadership experience in an IS Application environment Preferred Qualifications: + Skilled in setting vision, aligning teams, and driving organizational objectives to achieve strategic goals. + Proven ability to manage expectations, define measurable outcomes, and ensure compliance across complex initiatives. + Adept at building influential partnerships with senior leaders, stakeholders, and industry experts to leverage best practices and innovation. + Experienced in championing service excellence, optimizing application performance, and consistently meeting SLAs and OLAs. + Strong track record of leading initiatives that enhance value and elevate customer satisfaction. + Deep understanding of system interdependencies, emerging technologies, and integrated applications to ensure seamless functionality. + Expertise in delivering user-friendly, effective technical solutions aligned with business and clinical objectives. Salary Range by Location: + AK: Anchorage: Min: $76.29, Max: $121.96 + AK: Kodiak, Seward, Valdez: Min: $79.52, Max: $127.13 + California: Humboldt: Min: $79.52, Max: $127.13 + California: All Northern California - Except Humboldt: Min: $89.22, Max: $142.64 + California: All Southern California: Min: $79.52, Max: $127.13 + Montana: Except Great Falls: Min: $61.42, Max: $98.19 + Montana: Great Falls: Min: $58.19, Max: $93.02 + Oregon: Non-Portland Service Area: Min: $71.12, Max: $113.70 + Oregon: Portland Service Area: Min: $76.29, Max: $121.96 + Texas - Lubbock, Levelland, Plainview: Min: $58.19, Max: $93.02 + Washington: Western: Min: $79.52, Max: $127.13 + Washington: Southwest - Olympia, Centralia: Min: $76.29, Max: $121.96 + Washington: Clark County: Min: $76.29, Max: $121.96 + Washington: Eastern: Min: $67.88, Max: $108.53 + Washington: Southeastern: Min: $71.12, Max: $113.70 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 394338 Company: Providence Jobs Job Category: Applications Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 4011 SS IS CRCA APP INPAT Address: MT Missoula 3615 Brooks St Work Location: Stockmans Bank-Missoula Workplace Type: Remote Pay Range: $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $75k-109k yearly est. Auto-Apply 10d ago
  • General Manager

    CLS Living 4.8company rating

    Owner/manager job in Lubbock, TX

    At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people-and when our team thrives, our residents do too. Company Benefits & Perks We believe in rewarding our team with benefits that support both personal and professional well-being: Generous Paid Time Off (PTO) 401(k) with Company Matching Comprehensive Health, Dental, and Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Life Insurance & Parental Leave Employee Assistance Program (EAP) Relocation Assistance Professional Development & Advancement Opportunities Supportive, Fun, and Flexible Work Environment Access to an Unmatched Company Culture that values individuality and innovation Responsibilities The Job At-A-Glance: CLS Living is looking to welcome a dynamic and experienced General Manager to lead one of our vibrant student housing communities. As a General Manager, you will serve as a customer-focused leader, responsible for overseeing day-to-day operations, team development, financial performance, and strategic planning. This role is ideal for a passionate individual ready to lead a mid-size team in an agile, collegiate environment while delivering best-in-class service to our residents and partners. Key ResponsibilitiesStaff Development & Leadership Build, lead, and develop a high-performing team that embodies the values and culture of CL&S. Foster a collaborative, positive, and professional environment for both staff and residents. Ensure all staff are trained in landlord/tenant statutes, Fair Housing, and safety regulations. Promote harmonious relationships with residents, parents, staff, university partners, and the surrounding community. Encourage team visibility on campus and within the local business community to strengthen brand presence and engagement. Property Administration Oversee daily operations, including leasing, maintenance, customer service, and vendor management. Implement and refine systems and procedures to drive operational efficiency and reduce costs. Supervise maintenance and contracted services to uphold curb appeal, cleanliness, and safety. Ensure compliance with all legal, regulatory, and company policies. Financial Performance Maintain occupancy rates at or above 99% and collections at or above 98% of potential income. Maximize Net Operating Income (NOI) through proactive cost control, revenue generation, and strategic budgeting. Ensure all leasing, accounting, and property management systems (e.g., Entrata) are up to date and utilized effectively. Analyze financial reports, manage budgets, and provide regular variance and performance updates. Oversee and manage timely execution of payroll, invoicing, and hiring documentation. Customer Experience & Sales Lead the development and execution of an annual marketing plan and track daily/weekly leasing goals. Ensure all marketing channels, websites, and printed materials reflect the brand accurately and positively. Maintain deep knowledge of the property and competitive landscape through consistent market research and team coaching. Plan and execute resident events to foster community engagement and satisfaction. Collaborate with local schools and student organizations for outreach and partnership opportunities. May not be all inclusive. Qualifications Qualifications Bachelor's degree preferred OR 2-5 years of experience in student or multifamily housing, or an equivalent combination of education and experience. Proficient in Microsoft Outlook, Word, Excel, and property management software (Entrata preferred). Working knowledge of market rate and LIHTC programs, Fair Housing Laws, and EEO laws. Strong skills in staff recruitment and development, financial management, marketing strategy, scheduling, and operational oversight. Who You Are We're looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will: Be a passionate mentor and team builder, invested in the growth and development of others. Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. Have a personal drive to excel, grow within the company, and take ownership of their role. Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity. We conduct criminal background and drug screening. CLS Living is very proud to be recognized as a certified Great Places to Work company. CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.Pay Range USD $69,000.00 - USD $73,000.00 /Yr.
    $69k-73k yearly Auto-Apply 60d+ ago
  • Store Manager

    Essilorluxottica

    Owner/manager job in Lubbock, TX

    Requisition ID: 910616 Store #: 00C226 Sunglass Hut SGO Position: Full-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut, a global leader in the sale of premium sunglasses, has partnered with Cabela's, the leading national retailer of outdoor gear and apparel known for its immersive retail experiences, to open Sunglass Hut shop-in-shops inside Cabela's stores across North America. If you have a passion for inspiring others to enjoy and explore the great outdoors while wearing amazing sunglasses, this could be an opportunity for you. Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut. The Store Manager creats an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager's leadership, energy and willingness to make quick decisions inspires every store Associate to deliver The Sunglass Hut Experience that translates into sales. MAJOR DUTIES AND RESPONSIBILITIES Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives. Develops the store's strategic plan to achieve financial results. Drives sales by continually identifying opportunities to achieve both personal and store goals. Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance. People work for people - uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment. Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience. Inspires team growth through individual development plans. Creates an inspirational and motivating work environment that reflects the integrity of the brand. Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience. Spends an average of 100% of time present on the sales floor. Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience. Develops customer relationships through interaction and feedback. Acts as an ambassador for the Sunglass Hut brand. Builds the Sunglass Hut brand by consistently executing the brand standards. Stays adept at knowing the product and staying curious on new merchandise and fashion trends. Motivates, coaches, and inspires thei team and ensures they are the best possible brand ambassadors. Ensures impeccable execution of operational policies and procedures, and maintains brand standards. Continually coaches and develops to ensure retail excellence. Communicates information regarding promotions, contests, and incentives to the team. BASIC QUALIFICATIONS High school diploma or equivalent Previous leadership experience of 2+ years Demonstrated expertise in every aspect of store operations Detail-oriented Ability to use critical thinking to deliver absolute execution of the operational components of the store PREFERRED QUALIFICATIONS Customer service and/or retail experience This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Lubbock Job Segment: Fashion Retail, Retail Manager, Retail Operations, Store Manager, Apparel, Fashion, Retail
    $39k-64k yearly est. 7d ago
  • Store Manager #375 - bealls Plainview, TX

    Bealls 4.4company rating

    Owner/manager job in Plainview, TX

    Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”. Being a growing organization with our eye to the future, we continue to enter new markets and expand the guest footprint. As an organization, we encourage authenticity, reward accountability, and provide stability and life balance to associates. If you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. You are empowered as a store leader to make decisions that enhance the guest experience and exceed their expectations. We believe in focused and intentional development for our associates by providing meaningful experiences that grow and develop skills for a successful career. AS A STORE MANAGER A TYPICAL DAY INCLUDES THE FOLLOWING: Impact on your People: Developing, coaching, evaluating, and retaining management and associate talent. Creating sustainable talent strategies that support team and company growth Recruiting, selecting, and talent management of a diverse range of associates and leaders Investing time in continuous training and development opportunities for self and others Inspiring and motivating a team to deliver results through clear and concise feedback and coaching Creating a sense of teamwork, collaboration, and engagement among associates Impact on your Business: Driving total store sales, understanding your role in sales growth and how you and your team impact total store profitability Building and leading a guest-centric culture across the store. Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience Championing our credit and loyalty programs. Ensure your team can inform, educate, and promote the benefits and offerings that reward our guest and enhance their shopping experience Guiding operational accuracy, process, and workload efficiency Executing store merchandising direction and standards, product flow, inventory flexing, and signage to ensure consistency of brand experience Performs other duties as assigned WHAT IT TAKES TO BE SUCCESSFUL AS A BEALLS OR HOME CENTRIC STORE MANAGER: Talented in coaching, training, and engaging associates with varying levels of experience Ability to build rapport, trust, and engages with clear and concise communication that enhances the growth and job performance of self and others Capability to interpret and apply company procedures/policies Utilize Zebra PDA, POS Systems, Microsoft Office Programs, and Payroll/Scheduling Software Works well both independently and within a team environment Establish goals, guide employee performance, and hold self and others accountable to high-performance standards and results WHAT WE ARE LOOKING FOR IN A BEALLS OR HOME CENTRIC STORE MANAGER: High School Diploma or equivalent is required, college degree preferred 2-3 yrs. minimum of management experience preferred Effective interpersonal and communication skills Strong problem-solving skills Team-building skills Work varying hours and schedules to include mid shifts, nights, weekends, and holidays PHYSICAL DEMANDS: Must have adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations Must be able to lift, push, pull and carry at least 20 pounds Must have full body rotation and mobility (i.e. - bending, stooping, twisting, and reaching) Must possess reliable transportation
    $36k-49k yearly est. Auto-Apply 35d ago
  • General Manager

    Flynn Pizza Hut

    Owner/manager job in Slaton, TX

    Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.** If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more. If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity. Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $42k-76k yearly est. 60d+ ago
  • Unit Manager - Payment Services

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Owner/manager job in Lubbock, TX

    Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff. Supports the Associate Managing Director of Payment Services with general oversite of the operations of the department to ensure daily production and operational goals are met. Provides oversight, instruction, guidance and supervision to the Accounts Payable staff. Monitors and ensures delivery of a strong internal control environment ensuring payments are processed in compliance with State and Institutional rules, guidelines and policies. Provides assistance and guidance to all TTUHSC departments, individuals and vendors in processing payment requests and resolving issues related to Payment Services. Develops and maintains effective interpersonal relationships with staff and internal Departments. Assists with development of new solutions and processes enabling the department to deliver responsive, efficient and effective service. Collaborates with IS and others to resolve issues within the AP systems. Works in cooperation with all areas within Business Affairs to meet its mission. Other duties as assigned. Bachelor's degree plus three years of supervisory experience OR a combination of education and/or supervisory experience to equal seven years.
    $38k-48k yearly est. 57d ago
  • General Manager

    Domino's Franchise

    Owner/manager job in Littlefield, TX

    ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Additional Information Additional Job DetailsStooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. DRIVING SPECIFIC JOB DUTIES Deliver product by car and then to door of customer. Deliver flyers and door hangers. REQUIRES Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery. ESSENTIAL SKILLS Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS Carrying During delivery, carry pizzas and beverages while performing walking and climbing duties. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Walking Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Climbing During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Far vision and night vision for driving.
    $42k-75k yearly est. 3d ago
  • General Manager

    Bigham's Smokehouse

    Owner/manager job in Lubbock, TX

    Responsive recruiter Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Paid time off Training & development Vision insurance Job Description: We are looking for someone who enjoys leading a team through a successful day, week, month, or year. From serving food to cleaning the floor, this restaurant leader sees it as an exciting challenge to motivate his/her team to complete these tasks at an excellent level with enthusiasm every time. You are a leader who appreciates food quality, customer service, and empowering those they are leading. You enjoy seeing each employee on your shift thrive under pressure while completing orders with 100% care and enthusiasm. You see the restaurant as an operation that is great on its own, but each person can be encouraged to be better if they run together as a team with you helping lead the way. Holding people accountable while showing respect and kindness to them fits your personality and leadership style. Having people come to work under you shift, gives your employees comfort and excitement when they see you. Implementing systems, check sheets, food orders, inventory, and other ways of accountability are exciting to you. You see these systems as providing structure rather than hindering productivity. Ensuring your team understands why they are doing something is imperative to the way you lead others and communicate with those on your team. Your definition of leadership comes close to: getting the most out of each individual you lead and helping them find out they are capable of a lot more then they give themselves credit for. We pride ourselves in having a family atmosphere both for the customer and the employee, and we are looking for you to join our family! Responsibilities: You understand you are in the people business not the food business Taking care of each employee under your per view Ensuring your team feels comfortable and empowered under your leadership Able to lead by example and with a servant-like leadership style Keep systems running through the provided tools Qualifications: Have a teamwork mindset Leadership experience Able to work in a fast-paced work environment Able to be on your feet for up to 8 hours at a time Able to lift, carry, or pull objects that may be heavy Manager Food Safety Certification is required Able to prioritize, organize, and manage multiple tasks Strong communication and leadership skills Compensation: $50,000.00 - $75,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. WHO WE ARE AS A COMPANY Continuing the tradition started in 1978 by Don Bigham, Bigham's Smokehouse aims to foster a family-like work environment where employees bond with love and respect, delivering over-the-top service that makes every customer feel at home with their own friends and family. Experience the Bigham's Family: Uniting Passion for Food and Lasting Relationships Join us, where our motto: "our family serving your family since 1978" is more than words - it's our essence. As a pit member, you're not just an employee: you're family. Collaborate with colleagues who support each other and celebrate successes together. Whether you're just entering the workforce or an enthusiastic learner, our BBQ business offers a nurturing space to grow and learn while creating delicious BBQ and enduring connections.
    $50k-75k yearly Auto-Apply 60d+ ago
  • Senior Manager IS Applications, Laboratory *Virtual*

    Providence Health & Services 4.2company rating

    Owner/manager job in Lubbock, TX

    Senior Manager IS Applications Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Lead the future of healthcare technology! As Senior Manager of IS Laboratory Applications at Providence, you'll be the strategic powerhouse behind delivering innovative, reliable, and user-friendly application solutions that empower caregivers and transform patient care. You'll build strong partnerships with senior leaders and industry experts, champion service excellence, and drive alignment across business and clinical teams. From shaping strategy and optimizing processes to inspiring top talent, you'll ensure applications perform at their peak and deliver measurable impact. If you thrive on collaboration, leadership, and turning vision into reality, this is your opportunity to make a difference at scale. Providence supports 100% virtual work for residents located in the following areas: + Alaska + Washington + Oregon + Montana + California + Texas: Lubbock + Texas: Levelland + Texas: Plainview Essential Functions: + Support and maintain critical healthcare applications, including Epic Beaker, WellSky Transfusion, Telcor, and related systems, ensuring optimal performance, troubleshooting issues, and implementing enhancements as needed + Build strong partnerships with senior leaders, key business stakeholders, and IT industry contacts to leverage best practices and stay ahead of emerging technologies + Champion service excellence by defining, delivering, and continuously improving core application services that empower caregivers and the enterprise + Drive alignment and results by ensuring the applications division supports IS services effectively and collaborates with business and clinical leadership to achieve organizational goals + Set clear expectations for IS strategies and projects, ensuring measurable outcomes are defined, tracked, and communicated + Lead strategic solutions by working with executives, senior leaders, and diverse stakeholders to deliver user-friendly, effective technical solutions that advance business and clinical objectives + Monitor performance of applications and services using defined KPIs to ensure optimal results + Manage resources for applications, staff, and services, partnering with leadership to meet IS financial targets + Ensure compliance with policies and procedures impacting all of PSJH + Build and inspire teams by attracting, developing, and retaining top talent to deliver exceptional application management + Exceed service standards by maintaining operations that meet or surpass SLAs, OLAs, and KPIs + Foster collaboration across multidisciplinary teams, driving consensus and unified action plans + Resolve critical issues promptly, escalating when necessary to minimize impact on customers and operations + Lead process optimization initiatives to enhance service delivery, increase value, and boost customer satisfaction + Understand system interdependencies to ensure seamless integration and functionality across modules and applications Required Qualifications: + Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education, skills and relevant experience + Upon hire: Some application suites require advanced application certification as demonstrated by a current application software certification requirement + 8 or more years of Healthcare or Information Services experience + 6 or more years of Leadership experience + 3 or more years of experience working in a healthcare environment + 2 or more years of Leadership experience in an IS Application environment Preferred Qualifications: + Skilled in setting vision, aligning teams, and driving organizational objectives to achieve strategic goals. + Proven ability to manage expectations, define measurable outcomes, and ensure compliance across complex initiatives. + Adept at building influential partnerships with senior leaders, stakeholders, and industry experts to leverage best practices and innovation. + Experienced in championing service excellence, optimizing application performance, and consistently meeting SLAs and OLAs. + Strong track record of leading initiatives that enhance value and elevate customer satisfaction. + Deep understanding of system interdependencies, emerging technologies, and integrated applications to ensure seamless functionality. + Expertise in delivering user-friendly, effective technical solutions aligned with business and clinical objectives. Salary Range by Location: + AK: Anchorage: Min: $76.29, Max: $121.96 + AK: Kodiak, Seward, Valdez: Min: $79.52, Max: $127.13 + California: Humboldt: Min: $79.52, Max: $127.13 + California: All Northern California - Except Humboldt: Min: $89.22, Max: $142.64 + California: All Southern California: Min: $79.52, Max: $127.13 + Montana: Except Great Falls: Min: $61.42, Max: $98.19 + Montana: Great Falls: Min: $58.19, Max: $93.02 + Oregon: Non-Portland Service Area: Min: $71.12, Max: $113.70 + Oregon: Portland Service Area: Min: $76.29, Max: $121.96 + Texas - Lubbock, Levelland, Plainview: Min: $58.19, Max: $93.02 + Washington: Western: Min: $79.52, Max: $127.13 + Washington: Southwest - Olympia, Centralia: Min: $76.29, Max: $121.96 + Washington: Clark County: Min: $76.29, Max: $121.96 + Washington: Eastern: Min: $67.88, Max: $108.53 + Washington: Southeastern: Min: $71.12, Max: $113.70 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 394338 Company: Providence Jobs Job Category: Applications Job Function: Information Technology Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 4011 SS IS CRCA APP INPAT Address: MT Missoula 3615 Brooks St Work Location: Stockmans Bank-Missoula Workplace Type: Remote Pay Range: $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $75k-109k yearly est. Auto-Apply 10d ago

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