Job Title: Operations Manager
Pay: $90-115k
We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved.
Key Responsibilities:
Leadership & Team Development
Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments
Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals.
Recruit, onboard, and train new team members in alignment with company standards and safety protocols.
Organize quarterly team-building events to promote culture and engagement.
Operational Excellence
Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams.
Ensure coordination between office and field teams to maintain project flow, efficiency, and quality.
Review and refine operational processes to improve scheduling, workflow, and communication between departments.
Monitor key metrics and ensure operational targets are achieved
Ensure company Core Values are consistently practiced and integrated into daily operations.
Project & Financial Oversight
Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making.
Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities.
Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value.
Identify cost-saving opportunities and manage operational budgets to improve margins.
Support development of fair and motivating compensation and bonus structures for field and office staff.
Compliance & Documentation
Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements.
Oversee accurate and timely timecard processes to improve payroll accuracy.
Ensure incident/loss reports are filed promptly and follow-up actions are taken.
Maintain compliance with all safety standards, OSHA requirements, and industry regulations.
Continuous Improvement & Innovation
Champion the company's move toward paperless operations and improved digital workflows.
Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks.
Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput.
Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge.
Continuously seek ways to improve service quality, team performance, and operational effectiveness.
Qualifications & Skills:
Bachelor's degree in Business, Construction Management, or related field preferred.
5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry.
Proven ability to manage multiple teams, projects, and priorities simultaneously.
Strong understanding of estimating, project cost control, and production workflows.
Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients.
Proficiency with Microsoft Office, project management tools, and ERP systems.
High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability.
Commitment to continuous learning, improvement, and operational excellence.
Core Competencies:
Strategic and critical thinker
Strong communicator and collaborator
Field-to-office operational leader
Team builder and mentor
Results and accountability-driven
Continuous improvement mindset
ABOUT ACCURATE PERSONNEL:
Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
$90k-115k yearly 3d ago
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Senior Pursuits Manager
Savills North America 4.6
Owner/manager job in Chicago, IL
Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients.
We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments.
This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused.
ESSENTIAL DUTIES & RESPONSIBILTIES:
Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals.
Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution.
Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery.
Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials.
Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations.
Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits.
Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes.
Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business.
Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability.
QUALIFICATIONS:
Education: Bachelor's degree.
5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required.
Extremely strong written and verbal communication skills.
Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment.
Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively.
Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority.
Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions.
Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator).
QUALITIES & ATTRIBUTES:
Positive, proactive individual who takes initiative and follows through on projects/responsibilities.
Quick learner and highly motivated self-starter who can work with limited guidance.
Confident, compelling communicator with developed presentation skills.
Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality.
Ability to thrive in a dynamic environment.
Superior organizational skills and attention to details.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
$83k-126k yearly est. 2d ago
Senior Manager, Analytics - Applied AI
Dentsu Aegis Network Ltd.
Owner/manager job in Chicago, IL
The purpose of this role is to lead and manage customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day-to-day communication with clients.**:**JOB DESCRIPTION:**Analytics Innovation Team**Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. Our Analytics Innovation team is at the forefront of implementing cutting-edge artificial intelligence solutions, from sophisticated agentic AI systems to enterprise-scale LLM deployments, with particular expertise in **conversational analytics and text-to-SQL systems** that transform how our clients engage with their data and customers.The AI Engineering Lead is a critical senior technical leadership role within our growing practice. This position sits at the intersection of **technical architecture**, **implementation excellence**, and **innovation leadership** for complex AI systems. You will be responsible for designing and building production-grade AI solutions that leverage the latest technology, agentic architectures, and cloud-native infrastructure, with a strong focus on **natural language interfaces** and **data democratization** through conversational insights.We are looking for a deeply technical leader who combines hands-on engineering expertise with strategic thinking about AI system design, including semantic layer architecture and SQL generation quality. You'll work closely with the client and our technical team to translate business requirements into scalable, reliable AI systems while establishing best practices that ensure successful deployments across our client base.**Responsibilities:*** **Architect and build enterprise-scale AI systems** including agentic workflows, RAG architectures, conversational analytics platforms, and text-to-SQL solutions that are built to scale* **Design and implement semantic layers** that enable accurate natural language to SQL translation across complex enterprise data warehouses in Databricks, Snowflake, or AWS platforms* **Lead MLOps/DevOps practices** for AI systems including CI/CD pipelines, infrastructure as code, automated testing frameworks, and production monitoring solutions* **Develop robust evaluation frameworks** including golden datasets for text-to-SQL accuracy, agent quality metrics, and comprehensive system performance benchmarks* **Design data architectures** for AI systems including knowledge base design, vector databases, retrieval optimization, semantic modeling, and real-time data pipelines* **Build conversational insights systems** following proven methodologies: requirements gathering, semantic layer implementation, evaluation framework creation, and successful client handoff* **Own the technical roadmap** for AI capabilities including evaluation of emerging technologies, proof of concepts for new approaches, and strategic partnerships with cloud providers* **Lead technical client engagements** as the engineering SME for complex implementations, providing architectural guidance for both traditional AI and conversational analytics deployments* **Establish engineering standards** for prompt engineering, SQL generation quality, model selection, and guardrails implementation that ensure consistent, high-quality AI experiences* **Mentor and develop** a team of AI engineers while fostering a culture of technical excellence and continuous learning**Experience:*** **5+ years** of software engineering experience with at least **2 years focused on AI/ML systems** in production environments, preferably including text-to-SQL or conversational analytics implementations* **Deep hands-on experience** building LLM-based applications including prompt engineering, RAG implementations, multi-agent systems, and natural language interfaces for data* **Proven expertise** in cloud platforms **(AWS/Azure/GCP)** with specific experience in **Databricks** (Unity Catalog, Genie) or **Snowflake** (Cortex, Native Apps) highly preferred* **Strong background** in MLOps practices and data engineering including semantic layer design, SQL optimization, and evaluation pipeline implementation* **Experience with modern AI stack** including vector databases, orchestration frameworks (LangChain, LlamaIndex), and specialized evaluation tools for conversational AI quality* **Track record** of building high-throughput, low-latency systems that handle enterprise scale, including text-to-SQL systems with high accuracy rates* **Production experience** with multiple LLM providers and understanding of their trade-offs for various use cases including SQL generation* **Demonstrated ability** to translate complex business requirements into technical architectures and lead cross-functional teams through implementation**Qualifications:****Education:*** Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred**Technical Skills:*** Expert-level **Python programming** and software engineering best practices* Strong **SQL proficiency** and experience with query optimization across multiple platforms* Experience with **semantic layer tools** (Unity Catalog, AWS Glue Data Catalog) and metadata management* Strong experience with containerization (Docker, Kubernetes) and microservices* Proficiency in infrastructure as code (Terraform, CloudFormation)* Familiarity with front-end technologies for full-stack AI applications**AI/ML Expertise:*** Deep understanding of transformer architectures and LLM capabilities/limitations* Experience with text-to-SQL evaluation metrics (execution accuracy, semantic correctness)* Knowledge of fine-tuning approaches and retrieval-augmented generation (RAG)* Understanding of AI safety, bias mitigation, and responsible AI practices**Leadership Skills:*** Proven ability to lead technical teams and drive architectural decisions* Excellence in technical documentation and knowledge sharing* Strong presentation skills with ability to communicate complex concepts to diverse audiences* Experience working in agile environments and leading technical sprints**Additional Assets:*** Experience building golden datasets and evaluation frameworks for conversational AI* Published work or presentations on AI/ML topics* Specific experience with conversational insights in enterprise settings* Background in data analytics or business intelligence**What Success Looks Like:**In this role, you'll be measured on your ability to deliver production-ready AI systems that meet our high standards for quality, reliability, and scalability. For conversational analytics implementations, this includes achieving **high accuracy on text-to-SQL evaluations** and successfully democratizing data access for business users. You'll establish our team as technical thought leaders in the AI space while ensuring every client deployment-from agentic systems to conversational interfaces-is a success story.Your architectural decisions will enable rapid innovation while maintaining the stability and performance our enterprise clients demand. Success includes building reusable frameworks, establishing evaluation best practices, and delivering AI solutions that provide measurable business value across diverse use cases.**Location:**USA - Remote - Texas - Central Time**Brand:**Merkle**Time Type:**Full time**Contract Type:**PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under
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$89k-125k yearly est. 1d ago
General Manager - River North & West Loop Locations
Dineamic Group 3.9
Owner/manager job in Chicago, IL
LocationChicago, United States# General Manager - River North & West Loop at DineAmic HospitalityLocationChicago, United StatesSalary$90000 - $100000 /year Job TypeFull-time Date PostedOctober 24th, 2025Apply NowDineAmic Hospitality is currently seeking a **General Manager** who will be responsible for day-to-day operations of all (FOH) front of house and (BOH) back of house team members at one of our venues. The General Manager will be responsible for driving sales, managing costs, delivering an exceptional guest experience, and creating a high-performance, team-oriented workplace culture. The ideal candidate will have at least 5 years of management experience in a full-service, high-volume restaurant; creative ideas to drive sales and repeat business; and the capability to recruit, train, discipline, and develop team members. **General Functions + Responsibilities*** Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.* Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.* Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.* Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.* Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.* Monitor, address and document individual employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.* Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.* Monitor and ensure the restaurant and the team's compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.* Other duties assigned as needed**Experience and Education Requirements** * At least 5 years of full-service management experience in a high-volume restaurant required* Experience managing multiple units and/or opening a new store preferred* Bachelor's Degree preferred* Proven track record of delivering results in a complex, fast-paced environment.* Demonstrated leadership capability to build strong teams and achieve business goals* Ability to plan and set goals and communicate direction to others.* Valid Allergen, Sanitation and ServSafe Certifications required**Perks + Benefits*** Competitive Pay* Food and Beverage Discounts* Medical, Dental and Vision Insurance Plans* 401K + Discretionary Company Match* Training, development & advancement opportunities and much more…DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
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$90k-100k yearly 3d ago
Luxury Retail General Manager - Chicago Flagship
Amiri
Owner/manager job in Chicago, IL
A luxury retail company is seeking a General Manager for its Chicago store. This role involves motivating staff to meet sales targets, overseeing daily operations, and managing personnel effectively. The ideal candidate has 3-5 years of experience in luxury retail management and is familiar with the AMIRI brand and local labor laws. The position offers a competitive salary of $120,000 - $130,000, along with bonuses and health benefits, in a dynamic and creative work environment.
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$120k-130k yearly 1d ago
Luxury Health Facility General Manager: Lead Care & Growth
Next Health 4.2
Owner/manager job in Chicago, IL
A leading healthcare provider located in Chicago is seeking a General Manager to oversee luxury operations and enhance patient care. You will manage a team of healthcare professionals, ensure compliance with regulations, and drive financial sustainability. The ideal candidate will possess strong leadership skills, financial management expertise, and experience in healthcare or hospitality management. A Bachelor's degree is required, with preference for a Master's degree. The role offers a competitive salary of $110,000 to $120,000 annually alongside a supportive work environment.
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$110k-120k yearly 3d ago
General Manager
Mobile Auto Solutions, LLC 4.4
Owner/manager job in Chicago, IL
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
:
The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at times.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth
Provide training for all staff as necessary
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education and/or Experience Required
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills/Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Pay: $80,000 - $115,000 a year.
Qualify for Quarterly Bonus incentives.
***This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis***
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$80k-115k yearly 1d ago
Executive General Manager: Hospitality Growth & Profit
STK Oak Brook 3.7
Owner/manager job in Oak Brook, IL
A leading dining establishment in Oak Brook, IL is seeking a General Manager to drive daily operations, team leadership, and financial performance. This role requires 8+ years of leadership experience in a high-volume, full-service dining environment. The ideal candidate will have a track record of driving sales and managing budgets while maintaining brand standards and guest satisfaction. Join us in delivering an unmatched dining experience and take the next step in your hospitality career!
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$47k-89k yearly est. 1d ago
Senior GM, Hydronics & Growth Strategy
Flash Technology, LLC 4.2
Owner/manager job in Burr Ridge, IL
A global HVAC solutions company is seeking a Senior General Manager to lead cross-functional teams, drive growth strategy, and manage product lifecycle. Candidates should have over 10 years of leadership experience in the HVAC industry, exceptional management skills, and a strong focus on digital transformation. This role offers a competitive salary range of $185k-245k and a comprehensive benefits package.
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$44k-81k yearly est. 3d ago
Luxury Jewelry Boutique General Manager - Lead & Elevate
Leap, Inc. 4.4
Owner/manager job in Chicago, IL
A retail platform company is seeking a General Manager for their Chicago boutique opening in February 2026. The ideal candidate will have over 5 years of luxury retail experience and be passionate about providing an exceptional client experience. Responsibilities include leading the team, managing store operations, and engaging the local community. Strong skills in clienteling, business acumen, and the ability to adapt strategies are essential. The role offers a competitive salary and a dynamic work environment.
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$48k-88k yearly est. 2d ago
General Manager | Cedars in Hyde Park (09/2025)
Cedars-Mediterranean Restaurant 4.0
Owner/manager job in Chicago, IL
General Manager - Cedars Mediterranean Kitchen
Compensation: $62,500-$68,500 + Health Stipend + Quarterly Bonus Program (10% annual) Schedule: Full-Time, ~50 hours/week (35-45 hours on the floor)
Cedars Mediterranean Kitchen is a family-owned Hyde Park institution serving Chicago for over 30 years. With 70% dining room service and 30% high-volume catering, we've built five consecutive years of sales growth and remain deeply connected to our neighborhood. We are seeking an experienced, Spanish-speaking General Manager to lead our 15-20 person team, own financial performance, and carry forward our culture of care, accountability, and community.
Responsibilities
Lead daily operations with a hands-on presence (30-35 hours weekly alongside the crew).
Full P&L accountability including labor (20% target), COGS, and profitability.
Build and sustain a high-performance culture through clear standards, team-building, and accountability.
Oversee and grow catering operations (30% of business).
Implement, refine, and teach operational systems for consistency and guest satisfaction.
Partner with ownership, who are present and invested in the business.
Manage staffing and operations to adapt to seasonal fluctuations (busy when University of Chicago is in session; slower in summer and major holidays).
Requirements
Minimum 3-5 years of GM or AGM experience in restaurants or hospitality.
Fluent Spanish speaker (required).
Experience managing 25+ employees.
Familiarity with Toast POS strongly preferred.
Strong financial acumen and ability to manage budgets.
Patient, teacher-minded leader who thrives in a family business environment.
Demonstrated ability to balance care with accountability.
Compensation & Benefits
Base salary: $62,500-$68,500 (commensurate with experience).
Bonus program: 10% annual bonus, paid quarterly, tied to performance.
Health stipend provided.
Opportunity to grow with a stable, family-owned business.
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$62.5k-68.5k yearly 3d ago
General Manager
Popeyes (Aby Groups
Owner/manager job in Chicago, IL
The General Manager will play the key role in the operation of our restaurants. The Restaurant General Manager has the overall responsibility for:
Directing the daily operations of a restaurant
Ensuring compliance with company standards in all areas of operation including: product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability
Ensuring that the highest quality products and services are delivered to each customer
Other duties as required or assigned
Individual must have minimum of six months Popeyes managerial experience or one year of General Manager experience with another concept or be recommended by his/her current Area Manager. The individual must have effective oral and written communication skills, the ability to calculate and analyze data, display effective leadership skills, and be able to effectively communicate with all levels. Must be able to interpret Profit and Loss Statements and be computer literate. #J-18808-Ljbffr
$44k-80k yearly est. 3d ago
General Manager: Lead Vibrant Donuts & Coffee Team Onsite
Doughboyrg
Owner/manager job in Chicago, IL
A vibrant restaurant in Chicago is seeking a Full-Time General Manager to lead a dynamic team and drive operations. The ideal candidate will have a minimum of three years of management experience in a quick service or full-service restaurant and a strong focus on exceptional customer service. Responsibilities include formulating strategies, managing budgets, and fostering a positive team culture. Enjoy a competitive salary and great benefits as part of the team!
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$44k-80k yearly est. 3d ago
General Manager
Restore Hyper Wellness of Chicago
Owner/manager job in Chicago, IL
General Manager - Restore Hyper Wellness
Restore is seeking a General Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.
As a General Manager, you'll play an integral role in cultivating and maintaining the Restore culture. You'll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.
Key Roles of a Restore General Manager
People Management
Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development and performance reviews.
Assist in selecting and developing high-performance employees for additional responsibilities and internal promotability.
Partner with the corporate HR department to identify and interview potential high-performance employees during the recruiting process.
Oversee onsite onboarding and the training of new employees, including but not limited to the verification of I-9s, completion of new hire checklists and paperwork, and all mandatory compliance and specialized Restore training.
Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
Lead and influence managerial staff through motivation, leveraging individual strengths to ensure maximum productivity and aligning the team on goals and expectations.
Enforce store policies, procedures and productivity standards.
Monitor and formally document staff performance/behavior with the support of the HR Department.
Oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
Audit and verify payroll information for each pay cycle and ensure staff commissions, bonuses and tips are accounted for.
Conduct regular staff meetings to communicate promotions, goals, trends and other relevant information.
Operations Management
Maintain a safe, clean and secure environment for all guests and staff.
Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
Communicate any equipment maintenance or construction needs to leadership and help oversee repairs.
Accept guidance and collaborate with your supervisor to ensure optimal store performance and staff development.
Ensure an exceptional store experience that engages and retains customers.
Be flexible with your schedule - you'll work hours based on business needs and store operating hours. This will include some weekends and holidays.
Make timely and effective decisions regarding customer service issues.
Daily reporting of appointments, revenue and inbound/outbound calls.
Report all safety and medical incidents through formal in-store communication and to the corporate team.
Sales & Marketing
Drive store sales through membership, packages and retail opportunities while adhering to sales success metrics.
Maintain a strong local presence through partnerships with community and business organizations.
Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore's services.
Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
Manage local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events.
Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance.
Maintain and track active marketing efforts through events, B2B, word-of-mouth and social media platforms.
Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads.
Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.
Company Culture
Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle.
Lead and organize staff outings, professional development and member workshops that build on and enhance Restore's mission, vision and values.
Qualities You Need to Succeed as a Restore General Manager
You've obtained an undergraduate degree or higher.
You love the sales process and have a proven track record of B2B sales.
You have at least three to five years of management experience.
You're passionate about fitness, athletic achievement and general health and wellness.
Your verbal and written communication skills are on point.
You're a numbers person and can deliver action plans based on key metrics.
You're tech-savvy and have experience processing payroll and creating employee schedules.
You embrace a leadership role and are also a strong team player.
You're driven to meet monthly, quarterly and annual financial goals for yourself and your team.
You get joy and fulfillment from helping people feel better and live healthier lifestyles.
You place importance on ethics and integrity and exhibit this every day.
Benefits of Joining Restore
A competitive salary
Complimentary and discounted access to Restore's innovative wellness services
Vacation time
The knowledge that you're making a positive impact on people's lives every day
Health Insurance
401K plan.4% match
Now, a Little About Us
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas and the #1 Hottest Franchise in America.
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$44k-80k yearly est. 1d ago
Mitigation General Manager
24 Hour Flood Pros
Owner/manager job in Chicago, IL
Mitigation General Manager 24 Hour Flood Pros of Chicago
Full Time • 24 Hour Flood Pros of Chicago
Health insurance
Profit sharing
Vision insurance
We Are a National Residential Restoration Company
We are a national, non-franchised residential restoration company dedicated to providing exceptional service and solutions. With a commitment to quality and customer service, we focus on reshaping the restoration industry while empowering and building opportunities for our team and communities.
Branch Manager Position
We are looking for an experienced Restoration Specialist to step into the role of Branch Manager. If you're tired of seeing your hard work benefit someone else, this is your chance to be your own boss and build equity in your branch.
What We Offer
Competitive Salary ($55,000 - $75,000, W-2 and 1099 options)
Up to 10% equity ownership in your branch
Monthly profit sharing (paid on the 25th of every month)
Job leads provided
Vehicle assistance (potential vehicle provision based on performance)
All equipment and supplies
Medical, vision, and dental benefits
Assistance with start‑up costs and training
Key Responsibilities
Self‑perform labor‑intensive restoration services at residents' homes on a 24‑hour basis
Quickly respond to emergency calls and perform on‑site assessments of water, fire, and mold damage
Manage a high volume of customer calls and projects simultaneously
Provide clear and accurate scoping of services, testing, and job estimates
Deliver exceptional service, maintaining a professional demeanor and clear communication with clients throughout the restoration process
Safely operate and maintain restoration equipment, including dehumidifiers, air movers, and moisture meters
Adhere to safety protocols, including the use of personal protective equipment and safe handling of hazardous materials
Qualifications
Must be a self‑starter with a strong work ethic and positive attitude
Ability to perform physically demanding demo/restoration tasks and work independently in a busy environment
Willingness to work in a fast‑paced environment with the possibility of extended hours
Strong leadership and interpersonal skills
Excellent communication and problem‑solving abilities
Previous experience in emergency mitigation or restoration services preferred
High School Diploma, GED or equivalent
Compensation
$55,000.00 - $75,000.00 per year
EMERGENCY WATER & FLOOD RESTORATION CAREERS
About 24 Hour Flood Pros™
Here at 24 Hour Flood Pros™, our mission is to bring the best and fastest response service to emergencies at residential and commercial properties throughout the entire country. We're looking for skilled technicians, along with those who are passionate about helping people in their time of greatest need. Whether you have experience in flood, fire, or plumbing emergency response, give us a call or visit us online to learn more about how you can help the 24 Hour Flood Pros™ team.
Dedicated Team Members
We're looking for those, first and foremost, whose passion and values align with our mission to provide the best and fastest emergency response service. Even if you don't possess skills across all our service areas, if you're willing to take constructive criticism, dedicate yourself, and put the people in need first, we might just have a place for you. All the skills in the world won't compensate for lack of dedication to this work, which requires our team to respond to emergency situations at all times of day and night.
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$55k-75k yearly 5d ago
Gym General Manager & Facility Leader: Drive Membership Growth
Retrofitness, LLC 3.4
Owner/manager job in Chicago, IL
A leading fitness franchise is seeking a General Manager in Chicago to enhance franchise performance through training and sales. The ideal candidate will oversee membership sales, ensure exceptional customer service, and manage staff training and motivation. Responsibilities include driving sales, maximizing retention, and maintaining club standards while engaging with the community. This full-time role offers a salary of $40,000-$60,000 annually and aims to make fitness accessible to all. Join us in making America healthier, one visit at a time.
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$40k-60k yearly 5d ago
General Manager
STK Oak Brook 3.7
Owner/manager job in Oak Brook, IL
Why Join Our Team?
Industry-Leading Compensation:
Up to 25% of the base salary in performance-based bonuses
$24K annually in monthly kicker bonuses
Comprehensive Benefits Package:
Medical, Dental, and Vision Insurance
Group Life and Disability Insurance
Group Accident, Hospital Indemnity, and Critical Illness Insurance
Traditional and Roth 401(k) Plan
Exclusive Perks & Growth Opportunities:
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do:
As the General Manager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency.
Key Responsibilities: Operations Leadership
Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience
Uphold THE ONE GROUP's world-class service and hospitality standards
Oversee all restaurant functions, including business strategy, marketing, and risk management
Maintain compliance with corporate policies, food safety standards, and health regulations
Team Development & Staffing
Recruit, hire, and onboard top-tier talent to support a high-performance culture
Coach, train, and mentor team members to drive excellence and career growth
Conduct regular performance evaluations and team-building initiatives
Financial & Business Performance
Monitor sales, labor, and operating costs to maximize profitability
Develop marketing initiatives and networking strategies to increase guest traffic and sales
Set and execute sales forecasts, budget goals, and profitability strategies
Ensure compliance with all financial reporting and cost management standards
What We're Looking For:
8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred)
A proven track record of driving sales, managing budgets, and leading successful teams
Strong business acumen, financial expertise, and decision-making skills
A passion for hospitality, guest engagement, and high-energy environments
Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.)
Ability to thrive in a fast-paced, high-energy restaurant atmosphere
Why THE ONE GROUP is Your Next Career Move
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
We use eVerify to confirm U.S. Employment eligibility.
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$47k-89k yearly est. 1d ago
General Manager
Mobile Auto Solutions, LLC 4.4
Owner/manager job in Arlington Heights, IL
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
:
The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education and/or Experience Required
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills/Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Pay
$90,000 - $120,000 a year.
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$90k-120k yearly 2d ago
Commercial General Manager
Flash Technology, LLC 4.2
Owner/manager job in Burr Ridge, IL
Select how often (in days) to receive an alert:
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
This is a position with The Marley Company, a parent company which provides administrative support to the SPXEnterprisesHVAC Heating businesses (such as WM Technologies, LLC, Marley Engineered Products, LLC, Patterson-Kelley, LLC) and includes all Weil-McLain branded products.
SPX is a diverse team of unique individuals who all make an impact. As a Commercial General Manager in our Hydronics business, you will lead cross-functional teams within Sales, Product Management, Marketing & Communications, and Customer Experience. This senior leader will be accountable for overall business results and business management. Drive growth strategy, digital transformation, and the development of next-generation HVAC or similar technology products. The ideal candidate will possess a strong background in the HVAC industry (or a closely related field), exceptional leadership skills, and a proven ability to integrate acquisitions and maximize synergies.
What you can expect in this role:
While each day brings new opportunities, your core responsibilities will be:
1. Strategic Leadership
Develop and execute strategic plans to achieve growth, innovation, and market expansion objectives.
Lead the go-to-market strategy for new products and digital solutions.
Drive integration and synergy realization for acquired businesses and product lines.
2. Team Management & Organizational Leadership
Lead and develop high-performing teams in Sales, Product Management, Marketing/Communications, and Customer Experience.
Foster a collaborative and accountable team culture focused on innovation, execution, and continuous improvement.
Collaborate with senior leadership to align functional goals with overall business objectives.
Identify market trends and customer needs to drive the development of next-generation HVAC or adjacent industry products.
Oversee the full lifecycle of product development-from concept to launch.
Champion digital initiatives to improve customer engagement and streamline internal processes.
Collaborate with Engineering
Ensure exceptional customer experience and build long-term client relationships.
Guide brand positioning and external communications strategy in alignment with customer expectations and market demands.
Utilize customer insights and competitive analysis to inform strategy and product development.
5. Acquisition Management
Acquisition targeting and due diligence
Lead post-merger integration of new business units, including cultural alignment, organizational structure, and operational synergies.
Collaborate with finance and operations teams to measure and deliver on synergy targets.
Qualifications:
Master's degree in Business Administration, or a related field required.
10+ years of leadership experience in the HVAC industry or a related technical field.
Proven experience in general management with responsibility across multiple disciplines (Sales, Marketing, Product, Customer Experience).
Strong background in digital transformation, product innovation, and go-to-market strategies.
Demonstrated success in leading cross-functional teams and managing complex projects.
Experience in M&A integration and delivering on post-acquisition synergies.
Experience with channel management
Willingness and ability to travel up to 40%
Preferred Qualifications:
Executive leadership development or certification.
Experience in both B2B and B2C environments.
Global market exposure is an asset.
We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated hourly rate range for this position is $185k-245k and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate's experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. At SPX, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors. This position is eligible to participate in a discretionary bonus, subject to the rules governing the plan. SPX offers a variety of benefits, including health benefits, 401K retirement with a company match, and flexible time off. More information about our benefits can be found on the “Rewards and Benefits” section of our career page.
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion
We value different backgrounds, experiences, and voices, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
ABOUT SPX
SPX is a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. With operations in 17 countries and approximately $1.4 billion in annual revenue, we offer a wide array of highly engineered products with strong brands.
At SPX , what's in it for our employees transcends market-competitive compensation and benefits. Our Total Rewards program also includes opportunities for employees' personal development, career growth, and recognition. These programs focus on alignment and assessment of organizational, team, and individual efforts toward achieving business results. Our development and career growth programs empower our employees to enhance their skills, develop new competencies, and pursue career goals. SPX benefits package provides choices designed to help employees manage their well-being. Our compensation programs are performance-based to recognize and reward employees who work hard, display the values and leadership practices we embrace, and deliver exceptional results.
OUR VALUES
Integrity
Accountability
Teamwork
Results
At SPX, our values are at the heart of everything we do. We use our values every day to help us make the right decisions. We embrace a common purpose and strive for improvement. We respect and value each other as individuals and recognizethat only by working together, as a team, can we reach our full potential. We take responsibility for our actions, build strong relationships with each other and our customers, and always act ethically. Our values inspire us to achieve the high standards of quality, safety, and performance that our customers expect and deserve.
WORKING AT SPX
Our work environment is established on a work-life philosophy supported by policies, programs, and practices that help employees achieve success within and outside the workplace.We believe in creating an inclusive work environment where employees strive to realize their fullest potential. We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion,sex, sexual orientation, national origin,gender identity, genetic information, age, disability, veteran status or any other legally protected basis.
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$44k-81k yearly est. 3d ago
General Manager: HYOU Fine Jewelry
Leap, Inc. 4.4
Owner/manager job in Chicago, IL
About the Brand
“We've spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it's made for her, not handed to her. If you've ever felt unseen in the brilliance, we made this brand with you in mind. And we're just getting started.” - Founders, Aakrosh & Kinnari.
HYOU Fine Jewelry creates pieces that move with you - bold, personal, and unapologetically modern. We design jewelry that looks elevated, feels effortless, and celebrates individuality.
Our collections feature lab-grown diamonds and high quality gemstones, set in solid 10K gold and 14K gold vermeil layered over sterling silver. Every piece passes strict quality checks to ensure it's made to last - jewelry meant for everyday wear, not special occasions only.
By working directly with our makers, using lab grown diamonds, and keeping our model lean, HYOU delivers the same sparkle without inflated markups. The result: meaningful, modern fine jewelry that's accessible, intentional, and personal.
HYOU is for the woman who doesn't wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE.
About the Role
We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Chicago February 2026. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience.
As the General Manager, you will be the embodiment of the brand's values and aesthetics-serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long-term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand's professionalism, warmth, and excellence.
You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in-store activations, and tailored outreach.
In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap-powered luxury locations in your region-sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast-paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth.
Position Qualifications
5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals.
GIA Certification preferred, not required.
Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge.
Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals.
Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance.
Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication.
Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
Must be 18+ years of age.
Annual Base Salary: 75k to 85k
Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills
Inspirational Leadership: Coaches and empowers others through hands‑on leadership and consistent feedback.
Customer‑Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.
Entrepreneurial Mindset: Thrives in fast‑paced, ever‑changing environments with a focus on adaptability and innovation.
Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results.
Emotional Intelligence: Demonstrates strong self‑awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions.
Detail‑Oriented: Ensures all operational and brand standards are executed with accuracy and precision.
Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.
Key Performance Indicators (KPIs)
Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.
Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship‑building.
Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence.
Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.
About Leap
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap offers a competitive total rewards package, which includes:
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores - powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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