Sr. Manager, Corporate Insurance
Owner/manager job in Goleta, CA
At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.
Job Title: Sr. Manager, Corporate Insurance
Reports to: VP, Treasury and Insurance
Location: Southern California, United States (Hybrid)
Applicant should reside within a commutable distance of Goleta, CA or Westlake Village, CA for occasional on-site meetings. Role can mostly be done remotely from home.
The Role
Are you ready to lead and shape the future of risk management at Deckers Brands? As the Senior Manager, Corporate Insurance, you will be at the forefront of our risk management activities, including overseeing our comprehensive insurance programs. You will provide strategic and operational support, ensuring that our risk mitigation strategies are robust and effective. This role is pivotal in developing and implementing strategies that safeguard our organization, while also serving as a key liaison between Deckers and external stakeholders. If you are passionate about risk management and thrive in a dynamic environment, this is the perfect opportunity for you.
We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
Your Impact
* Lead and direct insurance programs: Develop and manage strategies for Workers Compensation, Property and Casualty, Cyber, Director and Officers, and more.
* Collaborate with brokers and experts: Design and implement effective insurance programs and risk mitigation strategies.
* Manage relationships: Serve as the primary contact for insurance carriers, brokers, and other stakeholders.
* Oversee claims management: Direct claims investigations, settlements, and litigation processes.
* Ensure compliance: Maintain Injury and Illness Prevention Programs (IIPP) and ensure adherence to workplace safety regulations.
* Develop safety programs: Work with departments to create and implement employee safety training and Return-To-Work programs.
* Identify and mitigate risks: Act as an internal consultant to develop strategies for financial, safety, and security risks.
* Lead cross-functional projects: Collaborate with global leadership teams on strategic business initiatives.
* Mentor and develop your team: Provide guidance and support to ensure professional growth and successful execution of tasks.
Who You Are
* Education/Certifications:
* Bachelor's degree in Insurance, Accounting, Finance, Legal, Risk Management, or related fields.
* ARM, CRM, or CPCU credential preferred.
* MBA or CPA preferred.
* Valid California Driver's License.
* Work Experience:
* Minimum of 10+ years of insurance and/or risk management experience for a company with international operations.
* Minimum of 5+ years of managerial and supervisory experience in an insurance or risk management function.
* Skills/Competencies:
* High integrity and ethical standards.
* Ability to lead, manage, coach, develop, and mentor team members in a fast-paced multinational environment.
* Excellent project management skills and ability to lead cross-functional multinational teams.
* Subject matter expert on insurance programs and risk mitigation.
* Working knowledge of workers compensation programs.
* Strong comprehension of control environment requirements and experience with various audits (e.g., internal, external, Dodd Frank, SOX, SOC).
* Excellent verbal, written, and analytical skills, with proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook, Visio).
* Expertise in financial modeling using information systems, including Excel, Oracle or similar ERP system, Hyperion, and Essbase.
What We'll Give You -
* Competitive Pay and Bonuses - We've created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they're valued.
* Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
* Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees' needs to get out, get healthy and come back stronger than ever.
* Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras
* Growth and Development - Deckers Brands was built on the idea of pursuing passion. That's why we offer extensive opportunities and support for personal and professional development.
* Health and Wellness - There's nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
$160,000 - $170,000
The salary range posted reflects the minimum and maximum target for new hire salaries for this role in our Goleta, CA location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.
Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.
Auto-ApplyCustodial Operations Manager - University Housing
Owner/manager job in San Luis Obispo, CA
University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism.
Key Qualifications
* Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
* Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
* Ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University.
* Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
* Thorough knowledge of English grammar, spelling and punctuation.
Education and Experience
* Equivalent to three years of supervisory/management experience. A minimum of two of the three years must be in direct custodial operations management. (A degree in business administration or a related field may be substituted for one year of management experience in custodial or facilities operations.)
Salary and Benefits
The anticipated hiring range for this role is $74,000 - $88,000 Per Year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.
Advertised: Oct 23 2025 Pacific Daylight Time
Applications close:
Store Manager
Owner/manager job in Solvang, CA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Employee discounts
Free uniforms
Paid time off
Benefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
Ongoing training
Employee Discount
Job Summary
We are seeking an experienced and professional Store Manager to join the team at our busy store. As a Store Manager, you will be responsible for ensuring the store operates smoothly and efficiently. You will hire, train, and supervise staff, schedule shifts, and implement operational processes that attract and retain guests. Successful Store Managers lead by example and uphold the highest standards in customer service. If youre knowledgeable about store operations and have a passion for customer service, we want to hear from you!
Responsibilities
Hire, train, and lead employees
Coach employees in tactics to attract and retain guests
Create or approve schedules
Plan and execute sales, promotions, and events
Maintain information in the point of sale system
Oversee the receipt of products into inventory
Qualifications
Three years of previous retail management (Manager or Assistant Manager) is preferred
Previous sales experience with the proven ability to meet or exceed performance standards
Ability to thrive in a fast-paced environment
Strong organizational skills
Excellent team building and leadership skills
Bachelors degree in management, business administration, or relevant field is preferred
Custodial Operations Manager - University Housing
Owner/manager job in San Luis Obispo, CA
Under the general direction of the Director of Custodial Operations, the Custodial Operations Manager serves as a member of a four-unit department within University Housing and serves as an active member of the University Housing Management Team. The Custodial Operations Manager has assigned management and full supervisory responsibilities for the daily coordination and delivery of custodial operational services which include custodial, housekeeping, conference, contract, and assigned project supervision within a residence hall and apartment physical plant of 45 building structures totaling approximately 1,572,605 square feet. In cooperation with the University's Office of Conference & Event Planning, supervises and coordinates the delivery of daily facility, housekeeping and support services to the conference program.
Department Summary
University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism.
Key Qualifications
* Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
Cafe General Manager
Owner/manager job in San Luis Obispo, CA
Job Description
**This position is being hired through our management company on behalf of our new cafe concept. All applications will be reviewed by our leadership team for placement at the new location. This position is expected to begin in Mid-December**
About Us: ALMA ("soul" in Spanish and Portuguese) is a neighborhood coffeehouse built around the heart and community of a farmers market - rooted in community, seasonal produce from local farms and makers, and genuine hospitality. With an excellent coffee program, baked goods, savory menus, takeout, and a small beer and wine list, we aim to be a warm and welcoming spot for both locals and tourists in San Luis Obispo.
The Role: We are seeking a Cafe General Manager to lead the opening of a new concept under our restaurant group. This role is ideal for a self starter- someone who enjoys mentoring a team, organizing clear processes, and leading by example. The Cafe General Manager will lead our team and oversee all aspects of daily FOH and BOH operations, creating a smooth, high functioning cafe where quality and hospitality are always top priorities. This is a "hands on" leadership role that blends operations, people management, and guest experience. You'll set the tone on the floor, guide and develop the team, and uphold consistent excellence in service, food and beverage, and guest experience.
Position: Cafe General Manager
Reports To: Ownership, Blue Mango Executive Team
Job Status: Hourly, Non-Exempt
Start Date: Tentatively mid-December
Primary Duties and Responsibilities:
Cafe Operations & Guest Experience
Lead with warmth and genuine hospitality, inspiring the team to make every guest feel welcome and valued
Oversee daily cafe operations across all areas and departments (FOH + BOH): coffee, pastries, meals, desserts, takeout, beer/wine service, and catering or small scale events as needed
Implement and uphold cafe operating standards to support a consistent level of service, cleanliness, safety, and product quality across all shifts
Ensure all food and beverage offerings are consistently prepared and presented to the highest standards, delivered with efficient, attentive service in a clean, welcoming environment
Oversee the overall guest environment, including music, lighting, signage, and presentation of displays to ensure the cafe always feels inviting and on brand
Monitor and respond to guest feedback, using it as an opportunity to celebrate wins and improve service
Ensure every guest receives an exceptional, hospitality driven experience by continuously coaching and inspiring the team to exceed expectations
Be present on the floor to connect with guests and support the team, and be willing to step in during busy periods to stay closely connected to daily operations as needed.
Maintain up to date knowledge of all coffee and food offerings, and communicate product information to guests with confidence and accuracy
Keep a close eye on flow during busy periods, stepping in to support the team and making real time adjustments to ensure guests continue to receive smooth, attentive service
Team Leadership
Hire, train, and develop a strong, supportive team
Support a culture of versatility by cross training employees across cafe stations, so everyone feels confident jumping in where needed
Responsible for managing scheduling to align staffing levels with business demands while maintaining compliance with labor goals
Provide coaching and feedback to help your team grow
Lead by example: set the tone with positivity, collaboration, and a hands on approach
Admin, Finance, & Brand Support
Meet sales, labor, and cost goals by tracking performance and adjusting operations as needed
Control expenses by managing ordering, inventory, and cash handling with accuracy
Improve profitability by working with ownership on menu planning, pricing, and promotions
Oversee Toast POS operations to ensure accurate menus, pricing, modifiers, labor reporting, and smooth daily functionality
Ensure accurate inventories within the POS system and coordinate with kitchen/commissary teams to keep counts aligned
Keep accurate records and ensure compliance with health, safety, and labor regulations
Collaborate with the Marketing Director to roll out seasonal menu offerings, create promotable items, and post to the cafe's social media in alignment with the brand vision
Required Skills and Abilities:
2-3 years of cafe, coffeehouse, or restaurant management experience preferred
Strong leadership, excellent communication, and team building skills
Passion for great food, fresh produce, specialty coffee/beverages, and local sourcing
Experience managing multiple food and beverage programs is a plus
Flexible availability, including mornings, weekends, and holidays
Proactive and self-motivated, with strong integrity and a collaborative mindset
Skilled in Google Suite and comfortable with operational systems (Toast POS)
Strong understanding of profit and loss statements and how to impact them
Experience with scheduling, labor compliance, and basic HR responsibilities (training, coaching, and performance management)
Knowledge of food safety and sanitation standards; Serv Safe Manager certification required
Accurate and organized with strong attention to detail, especially in ordering, inventory, and cash handling
Confident decision maker with strong problem solving skills
Committed to hospitality. Anticipates the needs of guests, team members, and the community
Comfortable giving feedback and holding team members accountable
Unshakable work ethic
Empathetic, with a positive and solution oriented approach to challenges
Unafraid to ask hard questions to help the team, guests, and business succeed
Energized by ambitious goals and never satisfied with the status quo
Able to maintain professionalism and composure in a fast-paced environment
Physical Requirements:
High level of stamina to work on feet for extended periods (be able to work in a standing, upright position for long periods of time up to 8 hours
Ability to occasionally lift, move, and transport furniture, equipment, and deliveries up to 50 pounds
Disclaimer
: This description includes essential functions. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with California law and the Americans with Disabilities Act, requirements may be modified to reasonably accommodate disabled individuals. We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. ALMA offers reasonable accommodations to job applicants with disabilities.
General Manager
Owner/manager job in San Luis Obispo, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Our growing sponsorship business seeks an accomplished General Manager (GM) to join our local team. Our ideal GM candidate will be a strong business leader who can drive both financial and operational results. If you're interested in combining your passion for sports with a successful track record in sales execution and leadership, we want to speak with you!
Duties and Responsibilities:
The General Manager (GM) reports directly to the Regional Vice President and is responsible for managing the sports property efforts to ensure the highest attainable level of success. This includes:
Developing strong relationships within the department
Understanding the strategic goals and objectives of the department
Determining University's fit within primary business market
Deliver on individual and team revenue goals through the selling of integrated marketing packages using traditional, digital and other non-traditional marketing channels to meet client's objectives
Develop and maintain strong, lasting relationships with both current and potential corporate sponsors
Develop, implement and review strategic business plans, including sales/financial performance and new product development
Partner with Regional Vice President to develop an annual fiscal budget for the entire property
Ensure sales team effectively leverages internal support groups such as Integrated Marketing, Research and Digital in order to drive sales
Supervise the school's respective broadcasting talent and work closely with Learfield operations/production staff to ensure the highest quality in programming, production, syndication, coverage and presentation.
Help recruit, manage and train all support staff, including Coordinators (activation staff), game day assistants, and any third party vendors who participate in the execution of property related activities
Develop and model a strong team-based selling culture, where encouragement and partnership are recognized and rewarded
Maintain flexible work hours including sporting and non-sporting events that may occur on weeknights or weekends
Qualifications:
8+ years selling comprehensive integrated sports marketing partnerships including major media elements (signage, radio, social, digital, etc.) or other relevant B2B sales experience
Ability to analyze a client's traditional, digital and non-traditional marketing needs based on the customer's marketing targets and objectives, and craft an integrated marketing solution(s) to meet those needs
Strong knowledge of digital marketing, including but not limited to social media, content marketing, banner ads, mobile, retargeting and websites, including interpreting performance analytics for all areas.
Proven track record of developing and maintaining strong, lasting relationships with relevant stakeholders
Demonstrated effectiveness hiring, developing and promoting top sales talent
High energy level coupled with a strong drive for results
Able to develop and execute strategic plans in order to meet both short and long term business objectives
Effective problem solving abilities
Must demonstrate a high level of integrity and honesty
Manage time effectively and orchestrate multiple tasks simultaneously
Effective communication, organizational, presentation, and listening skills
Previous experience in sports and/or higher education preferred
Bachelor's degree from a four-year accredited college or university preferred
Pay Transparency
The approximate base pay range for this position is $120,000 to $135,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
General Manager
Owner/manager job in San Luis Obispo, CA
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.
Job Responsibilities:
* Adopt a proactive management style, collaborate closely on service quality, operational data, and passenger feedback, and assist as needed.
* Effectively manage customer relations through both direct contact and outreach programs.
* Identify, select, train and mentor location staff.
* Effectively and frequently communicate with location staff and support team members.
* Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
* Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
* Maintain client contact routinely to meet or exceed expectations.
* Daily, weekly and monthly review of key operational metrics.
* Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
* Implement, promote and adhere to company policies and procedures.
* Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
* Participate in location(s) labor and employee relations activities.
* Provide insight and information to support location(s) contract renewals.
* Create and present location(s) annual budget.
Qualifications
Talent Requirements:
* College degree or equivalent business management experience.
* Management experience required, demonstrated ability to manage a project similar in scope and complexity.
* The General Manager must have at least Six (6) years of experience in managing fixed-route, fixed-schedule, unionized bus services encompassing at least thirty-five peak-period vehicles; six (6)years of progressively responsible positions in the transit, paratransit, charter, and/orstudent transportation business.
* Must have labor/union(s) negations/expenses expertise.
* The General Manager is expected to actively participate in the field/shop management of the transit system.
* Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
* MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
* Additional duties/responsibilities based upon individual contract requirements.
Starting salary range: $110,000 - $130,000
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
#appcast
Auto-ApplyGeneral Manager | Nightsky | San Luis Obispo, CA
Owner/manager job in San Luis Obispo, CA
We're seeking an experienced, hands-on General Manager to lead all operations at Nightsky San Luis Obispo. This role oversees the full guest experience-from sunrise yoga on the hilltop deck to Golden Hour gatherings at our signature bar and restaurant-and ensures that the property reflects Nightsky's mission of setting the standard in positive impact, nature-focused hospitality.
This is a full-time, on-site, exempt position that reports to the Vice President of Operations. The salary range for this position is $100,000-$125,000.
Nightsky
Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, our luxurious eco-tents, al fresco gathering spaces, and curated activities offer guests a refined, comfortable immersion in nature.
Our personality is warm, adventurous, neighborly, stylish yet approachable. We believe in the power of shared humanity, in balance, in embracing nature's rhythm, and in taking it easy while delivering thoughtful, meaningful hospitality.
Set within Nightsky,
Marcerro
features a creative and cleverly-designed F&B program to minimize service complexity while guests are encouraged to mingle together through communal programming for a memorable experience.
Marcerro
-a name born from the union of
mar
(sea) and
cerro
(hill)-pays homage to the stunning natural convergence of the Pacific Ocean and the Santa Lucia Mountains that cradle our site. This unique positioning inspires everything we do, from the ingredients we source to the atmosphere we create.
We operate a streamlined, light-touch service model-where guests may encounter only a few βhosts,β but every detail feels curated, intentional, and inspired by the natural world around us.
Who We Are
Passionate about hospitality, the outdoors, and creating meaningful guest experiences.
Culture-driven, committed to respect, teamwork, accountability, and entrepreneurial spirit.
Unique in our approach - encouraging individuality, authenticity, and creativity.
Innovators, constantly evolving to enhance experiential programming and guest engagement.
A growing team seeking leaders who recognize the importance of associate engagement and guest connection.
Proud to promote from within and build diverse, inclusive teams that thrive.
What You Will Be Doing
Pre-Opening Lead
Overseeing all pre-opening milestones, schedules, and critical path items.
Partnering with development, design, and brand teams to ensure that all programmed spaces reflect Nightsky's design ethos and vision.
Defining and implementing the Marcerro culinary identity at this location-shaping guest nourishment, low-touch service flows, mobile activations, and signature F&B moments.
Leading and supporting all existing Marcerro team members-including the Executive Chef and F&B staff-during an ongoing operation and pre-opening phase, ensuring seamless transitions and standards alignment.
Creating opening operating procedures, staffing models, host responsibilities, safety systems, and workflows for a staff-light environment.
Hiring and training the opening team to deliver Nightsky's brand pillars from day one.
Establishing vendor partnerships, especially with local makers, brewers, wellness guides, and nature-focused third parties.
Working with Marketing and Revenue to ensure the brand voice, positioning, programming, and identity are cohesive at launch.
Ensuring the property opens on time, within scope, fully functional, and brand-right.
Operations Leadership
Lead all on-site operations: guest services, βhosts,β housekeeping, F&B, wellness and nature programming, retail, grounds/maintenance, fire features, trails, and safety.
Maintain the integrity and functionality of all programmed spaces, including the eco-tents, restaurant, and indoor and outdoor common spaces.
Ensure intuitive, nature-forward wayfinding, sensitive lighting, and safe, sustainable operations throughout the site.
Uphold Nightsky's βservice light, service rightβ standard-anticipatory, thoughtful, and effortlessly delivered.
Guest Experience & Programming
Bring Nightsky's mission-rejuvenation fueled by nature-to life through immersive, memorable experiences.
Oversee and enhance signature SLO programming, ensuring all experiences reflect Nightsky's pillars: connection, balance, shared humanity, and responsible travel.
Create organic βwow momentsβ guests will remember and share.
Financial & Strategic Leadership
Build and execute the annual operating plan, budget, and property strategy.
Manage labor forecasting, expenses, revenue opportunities, inventory, and cost controls.
Deliver superior results across Nightsky's balanced scorecard:
revenue, GOP, RevPAR, guest satisfaction, engagement, safety, asset care, responsible travel execution.
Leverage local demand patterns (nature travel, wine country tourism, coastal recreation) to optimize revenue and experience.
People Leadership
Recruit, mentor, and inspire a high-performing team that embodies the Nightsky ethos-approachable, confident, contextual, and genuinely hospitable.
Foster a culture of inclusion, curiosity, shared purpose, and pride in the outdoor experience.
Lead training, development, coaching, performance feedback, and succession planning.
Model calm, grounded leadership aligned with nature's pace and the Nightsky personality.
Brand, Community & Partnerships
Serve as the local face of Nightsky-warm, community-minded, and engaged.
Cultivate relationships with local food and beverage partners, outdoor outfitters and guides, wellness instructors, tourism boards, and cultural and creative collaborators
Coordinate with Marketing & Revenue to integrate the Marcerro F&B identity, Nightsky's visual language, and storytelling into the guest experience.
Cross-Functional Collaboration
Maintain strong alignment with People & Culture, Marketing, Revenue, Finance, and Operations.
Ensure adherence to all regulatory requirements, land-use rules, fire safety standards, environmental stewardship, and Nightsky's sustainability commitments.
Uphold Nightsky's design ethos, programming standards, and nature-forward guest experience.
What You Bring to the Table
Experience & Qualifications
5+ years of hospitality leadership in boutique resorts, glamping, nature retreats, adventure lodges, or experiential properties.
Experience running operations with multiple verticals (lodging, F&B, activities, retail, wellness, and/or events).
A track record of achieving and maintaining superior results across all areas of hospitality operations and can articulate the underlying strategies that led to your achievements.
Strong financial acumen with a proven record of delivering performance and balancing operational needs with guest delight.
Robust experience with hospitality technology platforms-including PMS, POS, accounting systems, scheduling tools, and guest-engagement technology-and a demonstrated ability to implement new tech that improves operational efficiency and enhances the guest experience.
A proactive mindset around technology adoption: not only executing on ownership's recommended systems but also identifying new digital tools that streamline operations or elevate the GX (Guest Experience).
Knowledge of environmental stewardship, sustainability practices, OSHA standards, and food safety strongly preferred.
Comfortable working in outdoor environments with variable weather, terrain, and logistics.
Ability to speak Spanish or other languages is a plus.
Leadership & Behaviors
A natural host with a genuine passion for hospitality, outdoor adventure, and creating meaningful experiences.
A warm, confident leadership style that inspires trust and fosters community-internally and with guests.
A lead-from-the-front management style-you're hands-on, comfortable working shoulderΓ’ΒΒtoΓ’ΒΒshoulder with your team, and you don't hesitate to jump into housekeeping, F&B, guest interaction, or any task when needed.
A strategic thinker who can also roll up their sleeves and lead hands-on operations.
A cultural ambassador who embodies Nightsky's ethos and brings genuine passion for hosting and connection.
What's In It for You
Competitive compensation package, including quarterly incentive plan.
Generous health, dental and vision insurance, plus 401K.
Comprehensive onboarding and training plan to set you up for success.
Coaching, feedback, and mentorship to develop yourself and your team.
Personalized development plan to fit your individual role and career goals.
Leadership courses to improve your personal and interpersonal effectiveness.
Monthly fitness and transportation credits.
Unlimited PTO and 9 paid holidays.
Opportunities to volunteer and give back to our local communities.
Paid Parental Leave.
Tuition reimbursement opportunities - when you grow, we grow!
Clear pathways to future leadership opportunities, including advancement to GM roles at additional Nightsky locations or above-property executive positions.
Non-Negotiables (Our Core Values)
SERVE OTHERS.
LIVE 360.
BUILD A POSITIVE TEAM.
COMMUNICATE.
BE WILDLY PASSIONATE.
TAKE OWNERSHIP.
LEARN + INNOVATE.
EMBRACE CHANGE.
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an βat willβ associate.
While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.
Assistant Sales Manager
Owner/manager job in Santa Maria, CA
Reports to: Brand Manager Are you passionate about supporting others to achieve their highest level of performance when assisting customers in a fast-paced retail environment? Are you a role model and leader that advocates for your sales team? As a Stanton Optical Assistant Sales Manager you would be a sales leader, assisting the Sales Manager and Brand Manager in executing action plans to drive sales performance within a team environment. Our Assistant Sales Managers assist customers issues while maintaining a positive attitude to achieve highest quality customer satisfaction. As part of our team, you will be developed and empowered to take responsibilities of additional duties to prepare you for the next step in your career.
About us:
Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
* Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
* Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
* Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
* Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
* Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Hourly Wage Range: $17 to $21 / hour, plus 2% commission on all personal sales
Why join our winning team?
* We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers.
* We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
* Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
* Paid time off that increases with seniority
* Professional development and promotion opportunities
* Employee recognition programs
* Employee Assistance Program (EAP)
* Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
* We offer competitive variable compensation opportunities and commission on sales.
* Work with an amazing team!
Duties & Responsibilities:
* Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
* Ensure all customers are satisfied. Resolve customers questions, minimize unsatisfied patients, and provide solutions to remedy situations
* Support Sales Manager duties frequently acting as Manager on duty to accomplish the following objectives:
* Support training, coaching, and development of retail associates.
* Perform pre-testing as needed.
* Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
* Resolve customer issues and increase customer satisfaction.
* Communicate and execute companys standards and directives to staff.
* Assume responsibility for other duties as developed.
* Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
* Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
* Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
* Other duties as assigned and required.
Key Qualifications
* You have retail management experience of at least one year in a fast paced retail environment
* You have experience in a secondary leadership role or managed small sales teams
* Youve demonstrated outstanding sales performance throughout your retail career
* You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
* You have the skills necessary to communicate effectively with a diverse group of people
Are you the perfect fit?
* Do you share our vision of modernizing eye care for all people and making eye care easy?
* Do you have a high school diploma or equivalent required?
* Are you passionate about outstanding customer/patient care and eager to share that passion with others?
* Do you have a strong interest in learning, embracing and fostering innovation among your team?
* Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
* Do you have schedule flexibility? Work hours will be determined based on business needs
* Are you knowledgeable about MS Word, Google Docs, etc?
* Optical experience is a plus
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
General Manager (DFP)
Owner/manager job in Santa Maria, CA
$26.00 - $30.00 HR. Rate
The General Manager is ultimately responsible and accountable for all restaurant activities at all times. All activities of the General Manager are expected to be consistent with and supportive of the restaurant's business plan. The General Manager ensures all restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions.
GUEST SATISFACTION:
Models an creates and environment in which the guest is always right; ensures a positive guest service experience
Responds positively and quickly to guest concerns and follows up with team to prevent issues from happening again
Maintains restaurant at the level necessary to meet or exceed the company standards for consistently providing Fast, Fun, Friendly B.L.A.Z.E Service which consists of BIG FRIENDLY SMILES - being super friendly, LIVELY FUN INTERACTIONS - having fun and showing your personality, ALWAYS SAYING βYES!β - always doing your best to accommodate guest requests, going really fast - ZOOM!, and EXCEEDING EXPECTATIONS by impressing guests
TRAINING & DEVELOPMENT:
Follows the steps outlined in the Blaze Training Method to train new skills, duties, and responsibilities
Treats all employees with dignity and respect
Prepares qualified employees for promotion to the next position. Continually develops adequate numbers of Shift Leaders to meet the objectives of the business plan
Trains, coaches, and provides regular performance feedback to motivate and improve the performance of all employees
Makes tough decisions regarding all performance-related issues in the restaurant
Provides appropriate and effective counseling and/or discipline while maintaining proper documentation for disciplinary situations
Communicates team goals and expectations to all employees; coaches employees towards achieving team goals
Hires high quality people who demonstrate and ensure consistent guest satisfaction
Ensures all employees are trained, motivated, and empowered to deliver total guest satisfaction. Evaluates each employee's ability to maintain high levels of food quality, guest service, and restaurant cleanliness
BUSINESS MANAGEMENT:
Develops and executes the business plan for the restaurant (fiscal responsibilities, manpower planning, and local store marketing)
Achieves results by planning, communicating, delegating, and following up
Takes calculated business risks to achieve specific results. Makes good business decisions independently
Meets long and short term employee staffing needs as outlined in the business plan
Analyzes business performance; initiates appropriate corrective actions when deviations occur from financial expectations
Executes company-wide marketing programs
Initiates programs on time, correctly, and with minimal direction
APPROPRIATE & FAIR BUSINESS PRACTICES:
Serves as a role model and sets a positive example for the entire team in all aspects of business and personnel management
Holds employees and self accountable for the methods and processes used to achieve results
Practices equal opportunity employment, non-discrimination, and ADA (Americans with Disabilities Act) compliance
Ensures all labor laws (federal, state, and local) are followed
Follows procedures to maintain the safety and security of employees, guests, and company assets (building, cash, equipment, and supplies)
JOB EXPECTATIONS:
Effectively plans, organizes, and implements all daily operational routines and activities
Completes all required administrative duties and daily paperwork including required checklists
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
Able to establish an environment of trust to ensure honest, open, and direct communication
Role models and sets a positive example for the entire team in all aspects of business and personnel practices
Requirements
REQUIREMENTS:
Education:
Good verbal and written communication skills; is capable of communicating effectively with upper management, guests, and co-workers; bi-lingual skills are a plus.
Experience:
Must be completely certified on all stations using the Blaze Training Program. Must be a minimum of 21 years of age.
Transportation & Insurance:
Must have reliable personal transportation to work, a valid driver's license, and proof of insurance.
Accessibility:
Must have telephone or other reliable method of communicating with the restaurant, employees, and upper management. Must be accessible 24 hours a day, 7 days a week. Must maintain an open door policy.
Hours:
Able to work a standard 50 hour work week. Able to work flexible hours necessary to manage and operate the restaurant effectively. Able to work the days and hours designated (scheduled) by the District Manager/ Director of Ops or VP of Ops.
SKILLS & ABILITIES:
Ability to get results through others; takes initiative
Organizational, planning, and time management skills
Ability to comfortably interact with all guests & co-workers
Ability to look at the restaurant operations from a guest's point of view
Ability to meet performance standards for assigned tasks and duties
Basic knowledge of computers
PHYSICAL ABILITIES:
Able to stand for long periods of time
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters
Able to lift 50-75 lbs. comfortably
Able to work long hours
Assistant Manager-Sales/Customer Service
Owner/manager job in Santa Maria, CA
We are
Hiring Immediately!
It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment.
We care for our employees:
How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within.
You can work your way to the future you want.
We'll help you own it!
Assistant Manager:
The role of Assistant Manager can mean different things at different places. Around here, it signifies that you are on the move. If you like sitting behind a desk, watching the clock, then this isn't the role for you. But if you're just as likely to break a sweat as you are to smash a sales goal, then apply today. We're seeking driven individuals capable of managing different accounts while treating each customer as though they were your only one. Of course, you also help ensure customer accounts stay up to date and adhere to company standards. The bottom line is that you are seeking more than a job. You are seeking a career. That's what being an Assistant Manager at Rent-A-Center Franchising International Inc. is all about. Are you ALL in?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
Must be at least 19 years of age
High school diploma or GED
Valid state driver's license and good driving record
Operations Manager
Owner/manager job in Atascadero, CA
Job Description
Valley Fitness Corporate in Fresno, CA, is seeking an Operations Manager to join our team. With a competitive hourly salary of $20, you will play a vital role in ensuring the smooth functioning of our fitness center. Your responsibilities will include overseeing daily operations, minimizing sales processes, and maintaining a high standard of customer service.
As an Operations Manager at Valley Fitness, you will have the opportunity to work in a dynamic and supportive environment where your contributions will directly impact the success of our facility. Join us in our mission to promote health and wellness in the community while growing your skills and advancing your career in the fitness industry.
Compensation:
$18 - $20 hourly
Responsibilities:
Oversee and coordinate daily operational activities to ensure smooth business operations.
Manage and optimize resources to meet financial targets and budget goals.
Implement operational policies and procedures to optimize efficiency and productivity.
Monitor and analyze operational processes.
Oversee staff scheduling and ensure adequate coverage to meet operational needs.
Conduct regular performance evaluations and provide feedback to staff to ensure high-performance standards are met.
Sales.
Qualifications:
2+ years of experience in operations management.
Strong leadership and team management skills.
Proficient in Microsoft Office suite.
Ability to work nights and weekends.
Experience in the fitness industry.
High Energy.
Trustworthy.
Sales experience.
About Company
At Valley Fitness, we're not just a gym; we're a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn't matter where you are on your fitness journey - we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way.
Our Mission: βTo build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities.β
Museum Operations Manager
Owner/manager job in Santa Ynez, CA
Under the direction of the Museum Director, the Museum Operations Manager manages the daily operational activities and staff of the Museum. Develops ongoing services and programs that strategically align with the goals of the Museum and vision of the Chumash Tribe.
Responsibilities
Sets short-term and long-term priorities for all areas of the Museum including operations, visitor services, retail, educational programs, and special events.
Must be available to work weekends as part of the regular schedule.
Manages daily business needs pertaining to the Museum, programming, and all operational areas.
Manages the department budget including budget planning in collaboration with the department Director.
Develops and maintains business systems and processes to support special events, educational series, and museum related workshops and programs on museum property.
Supervises and coordinates facilities, planning, maintenance, improvements, and security appropriate to the Collection of artifacts and other assets.
Oversees retail operations and sales.
Manages proposals, negotiations, and contracts with third parties related to operational management and related transactions.
Assesses and mitigates operational activities to ensure day-to-day activities are managed appropriately and any potential risks are limited.
Develops, measures, and evaluates Museum programming in accordance with the vision of the Tribe and works collaboratively with departments for successful implementation.
Oversees proper invoicing, accounting, reporting, and other related documents to ensure successful operations.
Analyzes Museum and budget trends and makes recommendations accordingly.
Provides detailed reports regularly to the Director to evaluate Museum performance.
Hires, trains, develops, empowers, coaches, counsels, conducts performance and salary reviews, resolves problems, provides open communication vehicles, disciplines, and recommends terminations as appropriate.
Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
Performs other duties as assigned.
Qualifications
High School diploma or GED certificate.
Bachelor's Degree in Museum Administration, Museum Studies, Anthropology, History, or related field or equivalent work experience.
Five years' experience managing operations of a business, gallery, or museum.
Must be familiar with best practices in the various operations-based activities in museums and proactively keep up with innovations.
Intermediate computer proficiency utilizing Microsoft applications, email, and internet.
Native American hiring preference applies.
Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
Location 100 Via Juana Drive Minimum Pay Rate $75,286 annually Maximum Pay Rate $94,107 annually
Auto-ApplyGeneral Manager
Owner/manager job in Arroyo Grande, CA
COMPENSATION $70,000-$80,000 Salaried, full-time This role is eligible for additional bonuses. BENEFITS Full-time employees are eligible for: Paid time off (PTO) 401K Healthcare, vision, and dental coverage COMPANY 5 Cities Swim School is a learn-to-swim school, bringing water safety to children on the Central Coast.
SUMMARY
5 Cities Swim School is excited to announce that we are now accepting General Manager applications for our swim school in Arroyo Grande, California! We're looking for a self-motivated individual with leadership qualities and passion related to doing good for kids, families, and the community.
As the General Manager, you will operate, manage, and grow the business onsite in Arroyo Grande. In this role, you will ensure the success of 5 Cities Swim School and our customers. Great candidates may have experience working with children, in fitness or aquatics, as a teacher or educator, or in adaptive learning.
ESSENTIAL DUTIES
Lead the team in providing exceptional customer service by modeling 5 Cities Swim School's Core Values. Oversee our Office Manager, ensuring families feel supported and informed.
Manage staff development, including hiring, training, mentoring, and conducting performance reviews.
Oversee day-to-day operations, including scheduling, attendance tracking, and payroll processing. Track and report key performance indicators (KPIs) to ensure operational goals are met.
Oversee the maintenance of the facility's safety, cleanliness, and adherence to brand standards.
Oversee accounts receivable, reimbursement schedules, and vendor/contractor relationships.
Own quarterly growth objectives and implement strategies to expand enrollment and enhance program offerings.
Continue to grow our Scholarship Foundation, and Special Needs and Autism programming.
QUALIFICATIONS
Minimum
At least 1 year of equivalent management experience.
Experience performing administrative duties.
Ability to maintain accurate budgeting records and reporting.
Strong communication skills, for customer relations.
Availability to work 40 hours a week, including one weekend day.
Ability to obtain Lifeguard Certification and Certified Pool Operator license
Preferred
Professional-level aquatics experience.
Independent judgment and decision-making skills to adapt methods and standards.
2+ years of management experience.
Availability to work evenings and weekends as required.
5 Cities Swim School is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment with 5 Cities Swim School is at-will and may be terminated at any time, with or without cause or notice, unless otherwise prohibited by law.
Employment is contingent upon successful completion of a background check. Candidates may be required to obtain certifications, such as CPR, First Aid, or Lifeguard Certification, as part of the onboarding process.
The job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
If you require a reasonable accommodation to participate in the application or interview process, please contact ************************** or **************.
Compensation: $750.00 per year
Members of the United States Swim School Association provide swim instruction in their communities that builds confidence and develops safety skills in a student-centered environment. You have the opportunity to develop a rewarding career while helping people learn a lifelong and life saving skill. If you are someone who loves kids and making a difference, look no further! Start your career in the learn to swim industry today by joining the staff at one of our member schools.
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
Auto-ApplySalon Manager
Owner/manager job in Goleta, CA
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
* Current cosmetology or barber license and manager license as required by state/provincial regulations
* Ability to work a flexible schedule, including evenings and weekends
* Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
* Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
* Ability to resolve guest issues
* Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
* Standing for sustained periods of time
* Frequent lifting up to 10 pounds, occasionally up to 25 pounds
* Continuous repetitive movement with fingers, hands, wrists and arms.
* Continuous grasping and reaching, often above shoulder level
* Ability to be exposed to various chemicals and fragrances used in performing services
* Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
* Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
* Occasional travel to meetings out of town, sometimes over night
Salon Manager
Owner/manager job in Goleta, CA
7060 Hollister Ave Ste 104, Goleta, CA, 93117, US Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
* Current cosmetology or barber license and manager license as required by state/provincial regulations
* Ability to work a flexible schedule, including evenings and weekends
* Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
* Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
* Ability to resolve guest issues
* Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
* Standing for sustained periods of time
* Frequent lifting up to 10 pounds, occasionally up to 25 pounds
* Continuous repetitive movement with fingers, hands, wrists and arms.
* Continuous grasping and reaching, often above shoulder level
* Ability to be exposed to various chemicals and fragrances used in performing services
* Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
* Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
* Occasional travel to meetings out of town, sometimes over night
Grooming Salon Manager
Owner/manager job in Lompoc, CA
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Your Petco Grooming Career:
As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people and for pets will ensure a positive experience for our partners and exceptional care for every pet, leaving them looking and feeling their best.
In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including:
* Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)
* Medical, dental, vision and more
* 401k and more
* Paid Time Off
* Petco Discounts
* All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
* State of the art equipment, including bathing system, kennels, tables, and dryers
* Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
Job Summary:
The Grooming Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming salon team members. The Grooming Salon Leader is responsible for delivering a high level of customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry-level and seasoned groomers. In addition, the Grooming Salon Leader is responsible for performing expert-level grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, while also prioritizing the safety, comfort, and well-being of the pets in our care. This is an excellent opportunity for experienced groomers with proven technical expertise and leadership skills who are interested in growing and developing a team.
Essential Job Functions:
The incumbent must be able to consistently perform all of the following duties and responsibilities with or without reasonable accommodation.
* Oversee day-to-day operations of the grooming salon, ensure smooth and efficient workflows, optimize scheduling and grooming capacity, manage inventory levels in the salon, and execute staffing plans
* Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, provide coaching, feedback, training, and performance evaluations, while fostering a positive and collaborative work environment that encourages teamwork, professional growth, and continuous learning and development
* Create and manage efficient grooming schedules that optimize salon capacity, maximize productivity, and accommodate customer demand, balance team availability with business needs, ensuring coverage during peak hours
* Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity, analyze data to identify areas for improvement, and develop action plans
* Collaborate with store management to achieve sales targets and salon objectives, implementing strategies to drive growth, expand the customer base, and boost profitability
* Interact professionally and effectively with pet parents, provide exceptional customer service, address grooming related inquiries, offer grooming recommendations, and provide timely and proactive resolution to questions or concerns
* Stay abreast of grooming industry trends and best practices to enhance your grooming skills and your teams' skills
* Independently perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
* Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
* Evaluate individual needs of each pet, taking into consideration coat, type, skin conditions, temperament
* Educate and provide custom recommendations to pet parents on grooming maintenance and home care practices & products to promote the overall well-being of the pet
* Always ensure the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
* Perform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
* Utilize expert knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensuring standards are maintained in grooming salon, holding salon team members accountable for safety and quality standards
Education/Experience:
* 2 or more years' experience as a professional groomer and/or completion of a technical grooming training program
* Strong leadership skills, with the desire to lead, train, and develop people, with 1-2 years previous experience of salon management, or related field, preferred
* High-school diploma or GED preferred, though not required
* Very strong verbal and written communication skills for interactions with pet parents and grooming team members
* Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
* Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
* Genuine passion for animals with a desire to continue a career in pet grooming
* Strong decision making and problem-solving skills, using grooming experience and knowledge to solve problems in moderately complex situations, with guidance from Solutions Manager or Store General Manager when necessary
* Results-driven, with focused commitment on salon productivity, performance, growth, and improvement
* Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
* Capable of handling pets of all sizes and temperaments with care and empathy
* Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule
Work Environment:
The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will be with the other salon partners. The work environment can be noisy and wet.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
$15.00 - $22.50
Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ********************************************
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta pΓ‘gina web al espaΓ±ol u otros idiomas en su navegador de Internet, haga clic en el botΓ³n de traducciΓ³n a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquΓ:
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Go! Seasonal Store Manager
Owner/manager job in Pismo Beach, CA
Full-time, Temporary Description
ABOUT US:
Go! Retail Group is based in Austin, Texas. We are an established retailer with a passion for innovation, operations and community. The parent company to Go! Stores, Attic Salt Stores, ToysβRβUs Flagship, Calendars.com, Snoozimals and Tiny Headed Kingdom.
We are the dominant retailer of calendars, games and toys products in shopping centers nationwide. We opened our first stores in 1993, and operate 200 year-round stores and 600 seasonal stores in malls, outlets, shopping centers, and lifestyle centers across the United States. In addition, we operate 3PL services and manage two large distribution centers. Go! Retail Group boasts an admirably stable workforce, with many employees having more than 10 years of tenure. For more information on our company, visit **********************
Our Values:
We are a family-owned business and believe in operating responsibly and with heart.
Our values are the foundation to our business.
Innovate and collaborate: We never want to stop dreaming and bringing ideas to life as a team.
Integrity and transparency: How we show up in everything we do matters to us.
Community: We take pride in being a supportive and flexible employer, building deep relationships with our partners, and have a positive impact on our diverse communities and ecosystems.
Fun: At the core, Go! Retail Group is about bringing joy to our customers. The process to get there should be fun and challenging.
Overview:
As a Seasonal Store Manager, you will be responsible for opening, staffing, and most importantly driving sales, while maintaining good visual standards and effective operational controls within your store. Our Seasonal Managers create an engaging and fun experience for our customers and a rewarding and fun environment for our associates. Successful managers are sales focused, KPI (key performance indicators) driven, high energy, and enjoy servicing our guests and managing a small Associate team.
Essential Functions:
Leadership
Drive team morale by celebrating successes involving great employee performance, achievement of sales goal, great attention to detail, etc.
Deal with all issues that arise from staff or customers (complaints, grievances etc.)
Be a shining example of a professional with high performance
Retail Sales
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Be aware of our consumer marketing initiatives
Participate in our promotions to maximize sales
Ensure high levels of customer satisfaction through excellent service
Drive sales and provide a great experience for guests
Work with your Area Sales Manager to maximize sales results
Merchandise the product and follow our visual direction and standards
Create an Active Selling environment
Staff Management
Hire a great seasonal team
Train your staff to provide outstanding customer service and train your staff on these standards
Manage staff payroll and schedules, including store payroll budget
Monitoring the performance of personnel and provide coaching and feedback as needed
Talent management
Work with ASM with all employee relations, disciplinary issues and terminations
Store Operations
Make daily bank deposits
Manage the store, inventory, loss prevention etc.
Abide by company policies, procedures and represent the company in a positive fashion
Ensure the store meets health and safety regulations and company processes
Assemble the store
Manage the store openings and closing
Adhere to mall guidelines and continue the great relationships Go! Calendars, Games and Toys has fostered with the malls
Collect guest e-mail addresses through text to join
Requirements
Qualifications/Basic Job Requirements:
Proven successful experience as a retail store manager with sales focus
1+ years of retail experience / management experience
Proven ability to drives sales
Excellent problem-solving abilities
Create a customer focus environment
Strong organizational and strong leadership skills
Good communication and interpersonal skills
Enthusiasm about being an impactful and innovative leader
Self-motivated, passionate about the work you put out, lead with optimism and a solution-oriented mindset
High integrity, accountability, reliability, and responsible individual who is open to feedback
Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft office
Able to perform basic math functions
Flexible and strives in fast paced environment
Attention to detail
Job Posting Information:
Pay Rate: see below at bottom of posting
Seasonal Full-time
Weekends as needed
Evenings as needed
This posting will remain open until filled. You are encouraged to apply early.
Benefits:
401K retirement plan
Employee discount
Flexible schedule
This job description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on assignment or group.
Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.
_________________________________________________________________________________________________________________
PHYSICAL DEMAND - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The employee is frequently required to use hands to finger, handle, or feel.
- The employee is required to stand; walk; reach with hands and arms.
WORK ENVIORNMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job working in a retail sales environment. The noise level in the work environment is usually moderate.
Physical and Mental Requirements/Work Environment:
Retail Store Environment
The following are the physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, Calendar Club may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
_ Color Perception (Red, Green, Amber)
X Seeing
X Clear Speech
X Touching
X Hearing/Listening
X Finger
X Hand
X Dexterity
X Climbing
_ Ability to Mount and Dismount Forklift/Truck
X Pushing/Pulling
X Lifting (up to 30 pounds)
X Carrying (up to 30 pounds)
_ Driving (local/over the road)
X Ability to move distances within and between locations/offices
X Standing for long periods of time
Mental/Reasoning Requirements:
X Reading-Simple
X Reading- Complex
X Writing- Complex
X Writing-Simple
X Basic Math Skills
X Analysis/Comprehension
X Judgment/Decision Making
X Clerical
Work Environment:
X Shift Work
X Works Alone
X Works with others
X Verbal Contact w/Others
X Face-to-Face Contact
X Inside
_ Outside
_ Extreme heat
_ Extreme Cold
_ Mechanical Equipment
X Noise
_ Pressurized Equipment
X Electrical Equipment
X High Places
X Moving Objects
_ Fumes/Odors
_ Hazardous/Materials
X Dirt/Dust
Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties and skills required of employees in this position.
Salary Description $19/HR
Retail Store Manager, Verge Mobile, a T-Mobile Authorized Retailer - San Luis Obispo, CA
Owner/manager job in San Luis Obispo, CA
Overview Retail Store Manager - Verge Mobile, a T-Mobile Authorized Retailer
At Verge Mobile you will be a people-first leader who is ready to take charge, shake things up in the wireless retail space, and make a real difference. You will be the heartbeat of our location, driving a competitive team to new heights and create amazing customer experiences.
If you are about having serious fun, competing, and growing your career, this is your moment. Join Verge Mobile and help us redefine what wireless retail leadership looks like!
Our Core Values:
#OwnIt | #LimitlessGrowth | #Connection | #Achievers | #SeriousFun | #Integrity
Why You will Love It Here:
π° Competitive pay + uncapped monthly commissions + 401k with company match
πΈ Access to your pay before payday with DailyPay
π Career development and growth opportunities
π Paid Time Off
π₯ Medical, Vision, & Dental Benefits, plus Pet and Legal Insurance, and other ancillary benefits available
π Epic company trips, sales contests & incentives
π± Discounts on the tech you love
Responsibilities What You will Do:
Lead by example and be the expert resource for your team.
Responsible for overall store productivity (sales goals, operations, customer experience).
Meet or exceed sales goals.
Recruit, train, and develop your team.
Maintain sound Operations, pass all audits.
Celebrate and recognize all team achievements.
Ensure store employees meet or exceed their monthly success measurements.
Invest in your team through personalized performance conversations and plans.
Qualifications What You Bring:
Impactful leadership with a people-first mindset.
A passion for exceeding goals and winning as a team.
2+ years in retail leadership (wireless retail = bonus points)
Effective communication and problem-solving skills.
Flexibility to work evenings, weekends, and holidays.
A high school diploma or equivalent.
You are at least 18, authorized to work in the U.S., and can pass a background check.
Must be able receive identity verification with CLEAR before being hired.
What the Job Demands Physically:
Standing and Walking: Must be able to stand for extended periods while assisting customers, managing the sales floor, and overseeing team members.
Lifting and Moving: Required to lift (up to 25lbs) and move boxes of merchandise, fixtures, or other items.
Bending, Kneeling, and Reaching: Tasks like stocking, assisting customers, or retrieving items from lower shelves require these movements.
Verge Mobile is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.
Min USD $23.00/Hourly
Auto-ApplyCustodial Operations Manager - University Housing
Owner/manager job in San Luis Obispo, CA
Under the general direction of the Director of Custodial Operations, the Custodial Operations Manager serves as a member of a four-unit department within University Housing and serves as an active member of the University Housing Management Team. The Custodial Operations Manager has assigned management and full supervisory responsibilities for the daily coordination and delivery of custodial operational services which include custodial, housekeeping, conference, contract, and assigned project supervision within a residence hall and apartment physical plant of 45 building structures totaling approximately 1,572,605 square feet. In cooperation with the University's Office of Conference & Event Planning, supervises and coordinates the delivery of daily facility, housekeeping and support services to the conference program.
Department Summary
University Housing is a department within Student Affairs that provides an enhanced and quality campus experience for students living on campus. We strive for excellence in our administrative operations, our facilities, student learning, and community building. There is a strong departmental commitment to excellence, teamwork, and professionalism.
Key Qualifications
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
Thorough knowledge of English grammar, spelling and punctuation.
Education and Experience
Equivalent to three years of supervisory/management experience. A minimum of two of the three years must be in direct custodial operations management. (A degree in business administration or a related field may be substituted for one year of management experience in custodial or facilities operations.)
Salary and Benefits
The anticipated hiring range for this role is $74,000 - $88,000 Per Year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.