HVAC Service Manager
Owner/manager job in Hayward, CA
About Bell Bros:
At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.
Position Overview:
As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction, and team development. This leadership position is pivotal to our commitment to providing superior HVAC solutions.
Key Responsibilities:
Leadership and Team Management
Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence.
Conduct regular team meetings to share updates, provide training, and foster a positive team culture.
Oversee the recruitment, onboarding, and continuous professional development of team members.
Service Operations Oversight
Coordinate and manage daily service schedules, optimizing technician productivity.
Ensure timely completion of service calls and maintain high-quality standards.
Monitor and enforce safety protocols to promote a secure working environment.
Customer Relations
Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction.
Maintain strong relationships with clients by addressing feedback and enhancing service offerings.
Financial Management
Develop and manage the service department's budget, focusing on cost control and profitability.
Track expenses and revenue to ensure the department meets financial goals.
Process Improvement
Evaluate current service processes, identifying opportunities for efficiency and quality improvement.
Implement advanced HVAC technologies and best practices to stay ahead in the industry.
Compliance and Documentation
Ensure adherence to industry standards and regulatory requirements.
Maintain accurate service records and reports for internal and external use.
Qualifications:
High school diploma or GED; technical training in HVAC is preferred.
A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role.
Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques.
Exceptional leadership, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive medical, dental, and vision insurance.
401(k) retirement plan with company match.
Generous paid time off and holidays.
Professional development and training opportunities.
#BELLP
Pay Range$110,000-$145,000 USD
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.
Bell Bros Privacy Policy
Workforce Management Manager $90,000-$110,000
Owner/manager job in Vallejo, CA
Identify labor needs for the park and ensure the efficient utilization of the workforce to maximize the guest experience while driving profitability.
Responsibilities:
This position will create value for the company by forecasting and identifying staffing needs alongside working with the recruiting team.
Qualifications:
Outstanding leadership, team motivator to drive results, and a leader of change.
Advanced MS Office skills, including building and creating Excel Spreadsheets and writing formulas.
Comfortable presenting in a group setting.
Provide guest service according to Six Flags Entertainment Corporation standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
Maintain cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Corporation guidelines and requirements and reports all unsafe or unusual conditions to supervision.
Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
Outstanding leadership, team building and motivational skills.
Excellent Communication skills, able to communicate using different avenues.
Ability to work in a fast-paced environment and adapt to change on a moment's notice.
Recognizing quality employees and develop future leadership.
Auto-ApplyStrategic Partner Manager
Owner/manager job in Pleasanton, CA
Role Description Client Partners (L2) are relationship focused sellers responsible for developing and growing their book of business by providing a best-in-class, data-driven partnership with an emphasis on creating an omni-experience for shoppers and brands alike. Client Partners will do so by establishing and fostering partnerships with merchandizing partners, 3P vendors (Criteo, Neptune, Advantage, etc.) and by cultivating deeper relationships with key decision makers within their accounts. Client Partners will provide holistic support for accounts from upfront MSA/T&C negotiations, annual planning strategy, JBP(+) QBR/T2T support and more.
Key responsibilities include, but are not limited to:
Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
Responsible for quota on assigned account book leading the sales cycle from lead identification to contract negotiation
Strong ability to manage a high volume of accounts 50+
Focus on building Client partnerships beyond RFP exchanges, and instead incorporates strategic annual planning in partnership with merchants to accomplish Client and Category goals and objectives
Partners with merchandizing team for JBP/JBP+ needs
Strives to build strong relationships across the entire Client team (brand, agency, shopper, ecommerce)
Key focus on demand generation, proactive and strategic selling and program management through IO
Work with clients to develop omni-channel campaigns (in-store and digital) by defining upfront measurable KPIs that tie to the client's overall business goals
Works in lockstep with Account Managers ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs
Ensures strong data hygiene and accuracy each week for CRM inputs through IO signature
Provides a map and strategic plan to attain and exceed account quota
Identifies and leads Annual Planning, QBR, T2T and Lunch and Learns
Develop partnerships with *** Merchandizing teams (NCD/ASM)
Strong ability to work cross-functionally to effectively advocate for the Voice of the Customer
Responsible for account penetration and creating net new relationships across the client's organization with a deep understanding of overarching client business goals and objectives
Ownership of improving opportunity win rate*** deal slip rate*** sales cycle duration, client outreach and other relevant sales metrics
Provides account-level forecasting predictions
Fluent in multiple data streams (Power BI, Hub, Criteo UI, earnings reports, industry news) to story tell with data
Ensures accurate CRM data hygiene with an emphasis pre-IO signature to ensure accurate revenue forecasting
Demonstrated ability to identify leads, map internal stakeholders and decision makers, and progress the deal stage
Continuously monitor, learn and develop knowledge of retail media landscape
Client travel as needed
Qualifications:
BS/BA degree - Marketing, Business or other appropriate discipline.
4+ years of sales/retail/media experience
Strong understanding of advertising/retail media space
Intermediate Skills with Microsoft Office products.
Demonstrates strong presentation skills with ability to prep and present based on audience up to VP level
Effective communicator both oral and written
A history of critical thinking with an ability to tackle unique programs and projects with a positive and problem-solving mindset
Strong leadership, collaboration, and strategic skill sets based on previous experience.
Positive, people-oriented, and energetic attitude with a willingness to learn.
Datacenter Operations Program Manager
Owner/manager job in San Francisco, CA
Industry:
AI Infrastructure | Hyperscale Data Centers | Cloud Compute
Employment Type:
Full-Time
About the Opportunity:
Join a pioneering infrastructure provider that's driving the next wave of artificial intelligence. This organization is driving next-generation data center deployments, collaborating with industry-leading AI labs and technology innovators. As they scale operations globally, they are seeking a highly motivated Datacenter Operations Program Manager to elevate operational excellence and accelerate large-scale infrastructure readiness. This role sits at the critical intersection of design, engineering, and operations, driving cross-functional initiatives that ensure seamless site integration and long-term stability.
With a mission rooted in high performance, speed, and reliability, this organization offers a high-impact opportunity to shape foundational systems at the frontier of cloud infrastructure. This is an ideal role for operational leaders who thrive in fast-paced environments, enjoy building process from scratch, and want to help scale toward multi-gigawatt deployments across the globe.
Key Responsibilities:
Design and lead end-to-end datacenter operations lifecycle programs, from site readiness through to sustained operations.
Define and manage operational acceptance criteria and framework for infrastructure handover across multiple global regions.
Drive cross-functional coordination with design, construction, validation, and engineering teams to ensure readiness and alignment.
Develop and maintain SOPs for datacenter workflows, including uptime-critical activities, troubleshooting, and maintenance.
Implement metrics-driven programs to monitor operational health, flag issues, and enable rapid incident resolution.
Own incident management processes, including PIRs (post-incident reviews), root cause analysis, and CAPA follow-through.
Champion preventive maintenance, physical audits, operational testing, and continuous improvement to reduce downtime.
Present operational program performance and recommendations to executive leadership regularly.
Foster collaboration across infrastructure, product, supply chain, and engineering functions to scale effectively.
Required Qualifications:
Bachelor's degree in engineering, Business, Computer Science, or equivalent work experience.
5+ years of experience in data center operations, infrastructure management, or critical environments.
3+ years of experience in program management leading complex, cross-disciplinary projects.
Proven proficiency across data‑center components, from power delivery and cooling to networking, compute resources, and overall facility management.
Experience implementing ITIL or similar operational frameworks (incident, change, problem management).
Ability to operate autonomously in high-speed, ambiguous environments.
Willingness to travel up to 40% domestically and internationally.
Preferred Qualifications:
Advanced degree (Master's in Engineering, MBA, or related field).
Hands‑on experience in ultra‑large, hyperscale data ecosystems and high‑performance AI/ML platforms.
Certifications such as PMP, PgMP, Six Sigma, or ITIL.
Comprehensive knowledge of data‑center guidelines and best‑in‑class practices, including ASHRAE, Uptime Institute, and TIA‑942 standards.
Exceptional written and verbal communication skills.
Experience presenting program results to executive audiences.
What's in It for You:
Competitive base salary and a performance-driven bonus and equity package valued at 2x to 4x base salary.
Remote-first culture with flexibility to work from anywhere in the U.S., with optional onsite travel.
Chance to join a fast‑moving startup that's forging the planet's most sophisticated AI‑powered infrastructure.
High-visibility role with direct impact on mission-critical operations at scale.
Work with some of the brightest minds in infrastructure engineering and AI deployment.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Manager End User Services
Owner/manager job in Sunnyvale, CA
Role: EUC Architect
The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments.
Key Responsibilities
1. Endpoint Security Architecture & Design
Review and enhance endpoint architecture, including AV, EDR solutions.
Evaluate endpoint configuration, control enforcement, coverage, and security baselines.
Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB.
Review architectural components, telemetry flow, and sensor deployment methodology.
Validate data exchange between endpoint security tools and central monitoring systems.
2. Policy & Governance
Ensure endpoint security operations align with organizational security policies.
Review and update endpoint security policies aligned with NIST standards.
Validate roles & responsibilities across IT, SecOps, and endpoint management teams.
Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance.
3. Endpoint Operations & Integration
Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls.
Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices.
Validate tagging, categorization, and asset mapping across EDR platforms and CMDB.
Check integration with NAC, SIEM, AD, vulnerability management, and patching tools.
4. Risk Management, Patching & Compliance
Review patch management and vulnerability remediation processes across endpoints.
Verify endpoint compliance monitoring, dashboards, and alerting workflows.
Assess patching SLAs, automation processes, and compliance reporting.
Skills & Qualifications
Technical Skills
Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne).
Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools.
Solid understanding of SIEM/SOAR platforms and AD integration.
Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening.
Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.).
Experience designing endpoint security architectures for large enterprises.
Operations Manager
Owner/manager job in Fremont, CA
Operations Manager - Commercial Roofing
California - Greater Bay Area (Hybrid)
$120k-140k
Want to work for a growing, family-oriented company and help take them to the next level?
The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business.
Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production.
Benefits
Fully paid medical/ dental/ vision
401K
PTO
Life insurance
The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community.
You will:
Bring order and clarity to the production cycle
Standardize and track time/hours accurately
Manage budgets vs. actual hours: pre-job setup and post-job wrap-up
Reduce ‘noise' in the business
Mentor junior personnel
Bring leadership, structure, and calm to the field
Daily duties:
Manage all roofing production operations
Daily coordination of field teams
Oversight of scheduling, project startup, and project closeout
Implementation and enforcement of tracking systems
Coordinate between field teams, sales, estimating, HR, and office staff
Attend weekly Production and Scheduling meetings
Preferred Candidate:
You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required.
You have previous experience in service and re-roofing, particularly with TPO systems
You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team.
You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one.
Want to find out more?
APPLY today or contact me for a confidential chat:
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Senior Manager, International Growth
Owner/manager job in Redwood City, CA
We are partnered with a leading premium home décor and seasonal retail brand, renowned for its beautifully designed products and exceptional customer experience. With a strong online presence and growing retail footprint, they are now looking for a a Senior Manager to lead growth across the Canada and Australia regions.
You will own full P&L accountability for both markets, driving the transformation from an online-only business to a fully integrated omni-channel model. Reporting to the SVP of International, you will work closely with global teams in marketing, e-commerce, logistics, finance, and retail operations to identify and deliver new growth opportunities that enhance brand presence and profitability.
Key Responsibilities:
Regional Leadership & P&L Ownership
Lead business performance across Canada and Australia, managing revenue, margin, and brand targets.
Build and oversee regional forecasts, budgets, and financial performance.
Define and track KPIs, revenue, margin, CAC, and market penetration, using data insights and analytics.
Deliver clear, data-driven recommendations through regular business reviews.
Optimize pricing and promotional strategies in collaboration with global partners.
Mentor and guide team members, developing future leaders.
Omni-Channel & Growth Strategy
Drive the strategic evolution from online-only to omni-channel retail across both markets.
Identify and execute new growth opportunities in channels, partnerships, and customer segments.
Partner with Consumer Insights to translate data into actionable business decisions.
Develop robust business cases and strategic plans grounded in market intelligence.
Influence product, pricing, and promotional decisions across the global organization.
Lead execution across cross-functional teams to meet commercial and operational goals.
Your Experience:
7+ years in international business management, omni-channel retail, or e-commerce leadership.
Proven experience scaling business performance in multiple international markets (Canada/Australia strongly preferred).
Full P&L ownership and financial management expertise.
Track record of success in omni-channel environments, online, retail, or wholesale.
Strong cross-functional leadership, analytical, and commercial acumen.
Exceptional communication and influencing skills.
Bachelor's degree required; MBA preferred.
Benefits:
Competitive base salary plus cash-based incentive plan.
Comprehensive Pension, Medical, Dental, and Vision coverage.
Paid holidays, annual shutdown week, PTO, and Volunteer Time-Off (VTO).
Parental leave and flexible return options.
Hybrid flexibility - 3 days in the office, 2 days remote.
Tailored relocation package.
Multistore Operations Manager
Owner/manager job in San Jose, CA
BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you.
About the Role
This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities.
You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores.
This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on.
What You'll Do
Café Openings & Operations
Lead the opening of our San Francisco store, end-to-end.
Build an operational rhythm between our Miami & San Francisco locations.
Ensure standards, systems, and service are consistent across locations.
Support the Miami Store Manager and help elevate daily operations.
Training & Playbooks
Create and roll out the first versions of training and onboarding programs for baristas.
Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications.
Partner with the roaster to maintain and strengthen our coffee program.
Leadership & People Development
Develop baristas, shift leads, and managers through coaching and structured weekly rhythms.
Build an internal pipeline as we grow our retail footprint.
Foster the BIGFACE culture across all retail teams.
Cross-Functional Collaboration
Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams.
Bring operational clarity and strategic insights into company-wide decisions.
Who You Are
You've opened at least one café or led a major café buildout.
You've managed a café manager and supported multiple locations, OR run a high-volume flagship.
You've built (or implemented) training, onboarding, and operation systems.
You're a strong people leader who develops others, not just directs them.
You thrive in ambiguity and early-stage environments.
You're excited about shaping a brand that mixes culture, creativity, and hospitality.
You're comfortable with espresso, tasting, and café standards.
You're organized, operationally minded, and can create structure without slowing the business down.
Why This Role Matters
BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day.
You will directly influence:
How each BIGFACE café feels.
How we open new cities.
How our people grow.
How our brand is experienced by every guest.
General Manager
Owner/manager job in San Jose, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
Operations Manager
Owner/manager job in Santa Clara, CA
The Operations Manager is responsible for overseeing the day-to-day operations of a branch. This role focuses on the logistical and operational aspects of branch management, ensuring smooth coordination of personnel, equipment, and materials for job sites. The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role also emphasizes maintaining operational efficiency and improving employee productivity all while ensuring a safe working environment and proper training for all branch field employees.
Duties and Responsibilities:
Coordinate and manage the dispatch of employees, equipment, and materials to job sites.
Ensure that trucks are loaded with the necessary tools, materials, and equipment for each job.
Monitor daily job assignments and work schedules to ensure employees arrive at job sites on time and jobs are completed efficiently.
Communicate with Account Managers and Superintendents to track job progress and adjust operations as needed.
Oversee the return of equipment, ensure proper inventory [management, and verify job completion reports.
Manage the scheduling of employees and equipment to ensure optimal utilization of resources.
Work closely with the Branch Manager to forecast equipment needs and coordinate repairs or maintenance.
Ensure compliance with all safety regulations and procedures, including equipment handling and transport.
Supervise, train, and mentor operations staff, including drivers, dispatchers, and laborers.
Utilize servant leadership principles to foster a positive work environment that emphasizes teamwork, accountability, and personal growth.
Conduct regular performance evaluations and provide feedback to encourage employee development.
Assist with workforce planning, including recruitment and scheduling of staff based on operational needs.
Serve as the operational point of contact for customers, addressing any scheduling or on-site concerns promptly and effectively.
Ensure that jobs are completed according to customer expectations, maintaining a focus on safety, quality and timeliness.
Work with the Branch Manager to identify areas for operational improvements to enhance customer satisfaction
Assist with managing the operational budget, ensuring that resources are used efficiently.
Monitor operational costs, including labor, fuel, and equipment maintenance, to ensure they stay within budgetary guidelines.
Collaborate with the Branch Manager on strategies for cost reduction and operational efficiency.
Enforce company policies and ensure compliance with all relevant regulations, including OSHA standards.
Conduct regular safety inspections and ensure all team members are trained on and adhere to safety protocols.
Investigate and address any operational or safety incidents, implementing corrective actions where necessary.
And other duties as assigned by your manager.
Required Skills and Abilities:
Strong organizational and time management skills.
Excellent leadership and team-building abilities.
Effective verbal and written communication skills.
Problem-solving and critical thinking skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and Vista.
Familiarity with fleet management and scheduling tools.
Strong focus on safety and compliance.
OSHA 30 hour training completed within the last five years.
Essential Core Competencies:
Operational Efficiency: Demonstrated ability to manage day-to-day operations and optimize resource usage.
Leadership: Proven ability to lead and develop teams with a focus on servant leadership.
Customer Focus: Commitment to providing excellent service and resolving issues to meet customer needs.
Time Management: Skilled at managing multiple tasks and schedules, ensuring timely execution of all operational activities.
Attention to Detail: Ensures accuracy in scheduling, dispatch, and equipment management.
Safety Conscious: Proactively enforces safety standards and promotes a safety-first culture.
Resourcefulness: Securing and deploying resources effectively and efficiently.
Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Education and Experience:
Associate's degree in business or logistics preferred; equivalent work experience required.
At least 3-5 years of experience in operations management, preferably within the construction or related industry.
Experience with employee supervision and development.
Familiarity with transportation and logistics coordination.
Physical Requirements:
Ability to lift up to 50 pounds at times.
Prolonged periods of standing, walking, or sitting.
Must be able to navigate job sites, including rough or uneven terrain.
May require occasional travel to job sites or other locations.
Legal Disclaimer:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
Senior Manager (Manufacturing Engineer)
Owner/manager job in Dublin, CA
About Us:
How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
What's the role?
The XRM Sr. Manager, Manufacturing Engineering manages all aspects related to the product quality and business process excellence development.
Primary Duties and Responsibilities:
Consulting with the Management team and the employees to ensure all processes, which are an essential part of the management system are developed, implemented, realized and sustained.
Periodically review applicable laws, regulations, and standards to ensure continued compliance.
Control of documents and records of local processes (participation to approval, release management thru ECO process, communication of approved documents, administration of process information center.)
Coordination of the continuous improvement process (CIP) at XRM.
Duty and right for escalation to the General Manager and to the Management of the Research Microscopy Solutions (RMS) Board in case of deviations on the products and processes.
Works with project engineering to ensure the reliability and maintainability of new and modified products. Collaborates in the development of acceptance tests and inspection criteria and procedures with project and systems engineering. Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations. The problems include capacity, quality, cost or regulatory compliance issues.
Coordinate supplier management process with the purchasing department to ensure qualified suppliers are selected, approved, and monitored.
Guides efforts to ensure reliability and maintainability of equipment, processes, utilities, facilities, controls and safety/security systems.
Provides input to a risk management plan that will anticipate reliability-related and non-reliability-related risks that could adversely impact plant operations.
Provides technical support to production, maintenance management and technical personnel.
Applies value analysis to repair/replace, repair/redesign and make/buy decisions.
Analyze existing business processes together with business process owners to evaluate current capabilities and identify inefficiencies and improvement opportunities. Support the development of detailed methods and procedures and job aids for new processes
Understand business processes in detail, be willing & able to advise and train cross functional teams. Leading cross functional team meetings with focus on the process improvement.
Create business process flows and activity diagrams utilizing value stream mapping tools
Define process metrics and performance goals together with business process owners. Measure the performance of new processes and systems through metrics collection and analysis
Establishing training of processes and sub processes throughout the organization.
Support the development project plans to track the deliverables of process improvement teams across functions and initiatives
Shepherds the methodology, assist process users, and ensures continued use and improvement of the process.
To fulfill this responsibility, the Sr. Manager, Manufacturing Engineering applies Data Analysis techniques that can include:
Statistical Process Control
Reliability modeling and prediction
Fault tree analysis
Six Sigma Lean & PDCA Tools & Methodology
Root cause failure analysis (RDFA/FMEA/5WHY/FISHBONE/8D, ETC)
Failure reporting, analysis and corrective action systems (FRACAS)
Do you qualify?
Bachelor or Master's degree in Engineering or relevant degrees
7-10 years experience as a direct Manager
7 + yrs. experience in industry
Experience with Quality Management systems
Experience with quality control methodologies and tools (JMP); Minitab
Lean & Six Sigma knowledge
Experience with audits
Evidence for structure and reliable work habits
Excellent communication skills.
A leader who develops leaders
The annual pay range for this position is $141,000 - $176,000The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.
We have amazing benefits to support you as an employee at ZEISS!
Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay
The list goes on!
ZEISS is an EEO/AA/M/F/Disabled Veteran Employer
Your ZEISS Recruiting Team:
Clara Cresswell
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
General Manager - Oakland, CA
Owner/manager job in Oakland, CA
General Manager - Owner-User Urban Office Campus
This position is based onsite in Oakland, California and requires the employee to live within reasonable commuting distance. Candidates outside the Bay Area will not be considered.
The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives.
Key Responsibilities
Owner-User Service & Workplace Experience
Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams.
Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment.
Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user.
Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement.
Operations & Building Management
Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives.
Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations.
Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships.
Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects.
Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism.
Financial & Asset Stewardship
Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs.
Provide regular reporting and insights on building operations, expenses, and long-term asset planning.
Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals.
Leadership & Vendor Oversight
Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality.
Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery.
Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations.
Compliance & Risk Management
Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards.
Serve as the primary coordinator for safety, security, and emergency preparedness programs.
Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset.
Qualifications
Bachelor's degree in Business, Real Estate, Facilities Management, or related field.
7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments.
Strong operational and financial management skills, paired with a service-oriented mindset.
Exceptional communication skills and the ability to build trust with ownership and corporate leadership.
Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite.
Professional designations such as RPA, CPM, or LEED AP preferred.
Must have a California Department of Real Estate License
Core Competencies
Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy.
Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence.
Operational Rigor - Manages the building with discipline, foresight, and attention to detail.
Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness.
Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals.
Note: We kindly ask that recruiting agencies do not contact the company or its employees regarding this position. Unsolicited resumes from third parties will not be accepted.
Store Manager
Owner/manager job in San Jose, CA
ABOUT US:
About IICOMBINED
Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.
GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.
With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.
KEY RESPONSIBILITIES
1. Boost Sales: Develop and implement effective sales strategies to drive revenue growth and achieve sales targets. The key performance indicator for the Store Manager is sales performance, evaluated through sales data and various metrics such as Units Per Transaction (UPT) and conversion rate.
2. Sales Analysis: Conduct regular analysis of sales data to identify trends and opportunities for improving store performance.
3. Customer Service: Ensure exceptional customer service by training and supervising staff to meet and exceed customer expectations, including uncovering customers' need and provide prompt and friendly service ensuring that customers leave the store satisfied
4. Maintain the Perfect Condition of the Store: Not only maintaining a clean workplace environment and managing inventory but overseeing the store maintenance and merchandising to ensure an organized and visually appealing shopping environment in accordance with the brand principles.
5. Coaching: Strive to identify and nurture the potential within the team, inspiring individuals through meaningful interactions and encouraging long-term vision and engagement.
KEY WORKING RELATIONSHIPS
The Store Manager at Gentle Monster is required to maintain strong working relationships primarily with the Head Quarter Global Store Operations Team in South Korea, as well as with the U.S. Corporate Leadership and other Store Managers in the U.S.
SKILLS & EXPERIENCE
· Minimum 4 years of supervisory experience (2 or more in a store manager role) in a retail environment or related area
· High School graduate or equivalent; college degree preferred
· Ability to adapt and multi-task, and have a collaborative attitude in a fast-changing, retail environment
· Ability to motivate staffs through strong leadership and interpersonal skills
· Strong communication skills, both written and verbal (company's primary communication channel is Slack and E-mail)
· Basic computer skills and software proficiency (MS Word, Excel, Power Point and Outlook preferred)
· Open availability and flexibility to work nights, weekends, shop openings and closings according to the needs of the business
REQUIREMENTS
· This position is based in a retail store environment. Requires standing and walking up to 8 hours per shift.
· Required to work a minimum of 40 hours per week including weekends.
· Store Manager will rotate days off with the associate/assistant manager to ensure that there is always one manager level present especially on important dates such as weekends, holidays, and during collection launches.
· Requires bending and kneeling to process and place merchandise as well as reaching to obtain or stock merchandise from shelving.
· May be required to climb ladder or stepstool to stock and/or acquire merchandise for sale
· Required to lift items weighing 5 to 25 lbs. regularly. In certain circumstances, weights may be higher.
· Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
· Must be able to comply with the company and brand policy and guidelines, including the brand outfit regulation, and ensure store compliance
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Store Manager (Part Time)
Owner/manager job in San Francisco, CA
The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption.
Role Description
This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals.
Qualifications
Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences.
Proven abilities in Store Management, including the oversight of daily operations and team leadership.
Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment.
Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss.
Organizational skills and attention to detail in managing inventory and maintaining store standards.
Previous experience in retail or hospitality is a plus.
Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.
Assistant Sales Manager
Owner/manager job in Fairfield, CA
Supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands-on leadership experience and operational management.
KEY RESPONSIBILITIES
Sales Performance & Operations Management
Oversee daily showroom operations across all departments under General Sales Manager direction
Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
Recommend strategic sales goals and performance improvement initiatives
Generate and submit operational reports in a timely and accurate manner
Manage budgeted administrative costs including payroll and operational supplies
Leadership & Team Development
Provide exemplary leadership to sales, guest experience, and visual presentation teams
Coach and mentor team members to achieve individual and collective success
Participate in recruiting, hiring, onboarding, and training processes
Foster a positive, professional, and collaborative team environment
Customer Experience & Service Excellence
Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
Ensure exceptional customer service standards across all touchpoints
Support implementation of company customer service initiatives and protocols
Visual Merchandising & Store Presentation
Collaborate with Visual Presentation Manager on strategic product placement and merchandising
Ensure showroom presentation aligns with company standards and seasonal directives
Communication & Compliance
Communicate policy changes, updates, and critical information to all team members
Document procedures, tasks, and operational activities comprehensively
Maintain timely and effective communication across all organizational levels
Ensure compliance with company policies, procedures, and operational standards
Additional Responsibilities
Support special projects and initiatives as assigned
Perform other duties essential to business operations
REQUIRED QUALIFICATIONS
Education
High School diploma preferred
Bachelor's degree in business administration, Retail Management, Marketing, or related field preferred
Experience
Demonstrated success in retail sales environment preferred
Minimum 1 year of retail management or supervisory experience preferred
Proven track record of meeting or exceeding performance expectations in current role
Knowledge & Skills
Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong analytical skills with ability to interpret sales data and metrics
Exceptional verbal and written communication abilities
Advanced team building and interpersonal skills
Effective coaching and mentoring capabilities
Performance Standards
Current performance must meet or exceed company expectations
Successful completion of company orientation and training program
Travel:Occasional travel may be required for training, meetings, or temporary assignments
COMPETENCIES FOR SUCCESS
Leadership Excellence
Inspires and motivates team members to achieve outstanding results
Leads by example with integrity and professionalism
Creates accountability while fostering supportive environment
Business Acumen
Understands retail operations, financial metrics, and performance drivers
Makes data-informed decisions to optimize results
Balances customer experience with operational efficiency
Customer Focus
Prioritizes exceptional customer service in all interactions
Resolves issues with professionalism and urgency
Builds lasting customer relationships
Adaptability & Growth Mindset
Embraces change and new challenges
Continuously seeks learning and development opportunities
Demonstrates flexibility in dynamic retail environment
Communication & Collaboration
Communicates clearly, professionally, and effectively across all levels
Builds strong working relationships with peers and leadership
Actively listens and responds to feedback
WORKING CONDITIONS
Retail showroom environment
Extended periods on sales floor interacting with customers and team
Office work for administrative tasks and reporting
Variable schedule including nights, weekends, and holidays
At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to deliver exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. You will be paid an hourly rate of $18.51 per hour, including a commission plan. Employees are also eligible to earn bi-weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can reasonably expect to be paid between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume.”
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made based on an individual's skills, qualifications, merit, and business need.
HVAC Service Manager
Owner/manager job in Oakland, CA
About Bell Bros:
At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.
Position Overview:
As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction, and team development. This leadership position is pivotal to our commitment to providing superior HVAC solutions.
Key Responsibilities:
Leadership and Team Management
Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence.
Conduct regular team meetings to share updates, provide training, and foster a positive team culture.
Oversee the recruitment, onboarding, and continuous professional development of team members.
Service Operations Oversight
Coordinate and manage daily service schedules, optimizing technician productivity.
Ensure timely completion of service calls and maintain high-quality standards.
Monitor and enforce safety protocols to promote a secure working environment.
Customer Relations
Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction.
Maintain strong relationships with clients by addressing feedback and enhancing service offerings.
Financial Management
Develop and manage the service department's budget, focusing on cost control and profitability.
Track expenses and revenue to ensure the department meets financial goals.
Process Improvement
Evaluate current service processes, identifying opportunities for efficiency and quality improvement.
Implement advanced HVAC technologies and best practices to stay ahead in the industry.
Compliance and Documentation
Ensure adherence to industry standards and regulatory requirements.
Maintain accurate service records and reports for internal and external use.
Qualifications:
High school diploma or GED; technical training in HVAC is preferred.
A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role.
Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques.
Exceptional leadership, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive medical, dental, and vision insurance.
401(k) retirement plan with company match.
Generous paid time off and holidays.
Professional development and training opportunities.
#BELLP
Pay Range$110,000-$145,000 USD
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.
Bell Bros Privacy Policy
Operations Manager
Owner/manager job in San Francisco, CA
Operations Manager - Commercial Roofing
California - Greater Bay Area (Hybrid)
$120k-140k
Want to work for a growing, family-oriented company and help take them to the next level?
The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business.
Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production.
Benefits
Fully paid medical/ dental/ vision
401K
PTO
Life insurance
The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community.
You will:
Bring order and clarity to the production cycle
Standardize and track time/hours accurately
Manage budgets vs. actual hours: pre-job setup and post-job wrap-up
Reduce ‘noise' in the business
Mentor junior personnel
Bring leadership, structure, and calm to the field
Daily duties:
Manage all roofing production operations
Daily coordination of field teams
Oversight of scheduling, project startup, and project closeout
Implementation and enforcement of tracking systems
Coordinate between field teams, sales, estimating, HR, and office staff
Attend weekly Production and Scheduling meetings
Preferred Candidate:
You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required.
You have previous experience in service and re-roofing, particularly with TPO systems
You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team.
You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one.
Want to find out more?
APPLY today or contact me for a confidential chat:
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Multistore Operations Manager
Owner/manager job in San Francisco, CA
BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you.
About the Role
This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities.
You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores.
This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on.
What You'll Do
Café Openings & Operations
Lead the opening of our San Francisco store, end-to-end.
Build an operational rhythm between our Miami & San Francisco locations.
Ensure standards, systems, and service are consistent across locations.
Support the Miami Store Manager and help elevate daily operations.
Training & Playbooks
Create and roll out the first versions of training and onboarding programs for baristas.
Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications.
Partner with the roaster to maintain and strengthen our coffee program.
Leadership & People Development
Develop baristas, shift leads, and managers through coaching and structured weekly rhythms.
Build an internal pipeline as we grow our retail footprint.
Foster the BIGFACE culture across all retail teams.
Cross-Functional Collaboration
Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams.
Bring operational clarity and strategic insights into company-wide decisions.
Who You Are
You've opened at least one café or led a major café buildout.
You've managed a café manager and supported multiple locations, OR run a high-volume flagship.
You've built (or implemented) training, onboarding, and operation systems.
You're a strong people leader who develops others, not just directs them.
You thrive in ambiguity and early-stage environments.
You're excited about shaping a brand that mixes culture, creativity, and hospitality.
You're comfortable with espresso, tasting, and café standards.
You're organized, operationally minded, and can create structure without slowing the business down.
Why This Role Matters
BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day.
You will directly influence:
How each BIGFACE café feels.
How we open new cities.
How our people grow.
How our brand is experienced by every guest.
General Manager
Owner/manager job in San Mateo, CA
A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft..
Knowledge & Experience
A minimum of ten (10) years working in real estate within commercial property management.
Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting.
Hands-on experience with base building construction projects.
Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints.
Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development.
Strong literacy in MS Word and Excel.
Highly organized and skilled with time management.
Strong Customer service/tenant relation skill required.
Excellent communication skills (written reports/analysis and oral presentation).
4 year College Degree Required
Energetic, Personable & able to prioritize assigned duties
Principal Responsibilities
Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives.
Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership.
Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures.
Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases
Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual.
Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements.
Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program.
Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation.
Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost.
Performs other related duties as requested and required.
Financial management of the properties.
Ability to read and understand financial statements
Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis
Review and approve bills, accruals and tenant charges.
On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
Branch Manager
Owner/manager job in San Leandro, CA
The Branch Manager is responsible for overseeing and directing the staff and daily operations of the assigned branch. This role ensures the delivery of exceptional customer service, achievement of sales and productivity goals, and the development of strong business relationships within the community. The Branch Manager has full P&L responsibility and plays a key role in driving business growth and employee development.
Duties and Responsibilities:
Develop and implement strategic plans to drive growth within the local market.
Identify and pursue new business opportunities and partnerships to increase market share through our service, large project, and advanced services lines.
Champion and coordination of the internal initiation phase of the project life cycle.
Lead initiatives to enhance Penhall Company's brand awareness and reputation in the community.
Full P&L responsibility, including budgeting, forecasting, and financial reporting.
Analyze financial performance and implement strategies to maximize profitability and cost-efficiency.
Ensure branch operations are aligned with company financial objectives and guidelines.
Lead, mentor, and develop employees with a focus on safety, training, skill enhancement, and career progression.
Create a positive, engaging workplace culture that encourages teamwork and high performance.
Exhibit strong emotional intelligence to effectively manage, motivate, and inspire the branch team.
Build and maintain relationships with key customers, suppliers, and community partners.
Act as the face of Penhall Company in the market, engaging in community events, trade shows, and networking opportunities.
Ensure customer satisfaction by delivering quality service and addressing customer needs promptly.
Collaborate with regional leadership, business development, safety, and operational teams to align branch activities with company goals.
Promote a culture of teamwork within the branch and across the organization, leveraging internal resources to meet business objectives.
Conduct regular staff meetings to clearly communicate goals and objectives.
Provide guidance and leadership to enable staff to meet these goals.
Commits to regular job-site visits and completes required documentation.
Identify training needs and opportunities for staff development.
Develop and implement plans to meet those needs.
Perform other related duties as assigned by the manager.
Required Skills and Abilities:
Strong leadership and management skills.
Excellent sales, customer service, and interpersonal skills.
Proficient verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to prioritize tasks and delegate as appropriate.
Proficiency in Microsoft Office Suite or related software.
Essential Core Competencies:
Strategic Thinking: Ability to set long-term objectives and create actionable plans for market growth.
Financial Acumen: Strong understanding of P&L management, budgeting, and financial analysis to make informed decisions.
People Orientation: Commitment to employee development, engagement, and fostering a positive work environment.
Servant Leadership: Prioritizing the growth, development, and well-being of employees and team members to foster a collaborative, empowered, and highly motivated workforce..
Emotional Intelligence: High EQ with the ability to manage relationships, navigate challenges, and resolve conflicts effectively.
Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
Results Orientation: Consistent focus on achieving desired outcomes and delivering high-quality performance. It involves setting clear goals, prioritizing tasks, and taking accountability for reaching specific, measurable results.
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Safety Focused: Adhering to safety protocols by fostering a culture that prioritizes the well-being of employees, customers, and the community.
Education and Experience:
Associate's degree or equivalent industry experience required; Bachelor's degree preferred.
At least 3-5 years of branch management experience, with at least one year as an Assistant Branch Manager preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Ability to walk job sites when necessary.
May be required to travel to job sites and other locations.
Legal Disclaimer:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of the job.
Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.