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Owner/manager jobs in Vineland, NJ

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  • Customer Service Manager

    Firstpro, Inc. 4.5company rating

    Owner/manager job in Vineland, NJ

    Title: Customer Service Manager Pay: $80,000 - $90,000 base + 5% bonus eligible About the Role: A fast-growing, family-owned specialty food manufacturer is seeking an experienced Customer Service Manager to lead its customer service function following a recent resignation. The organization is moving quickly to fill this role due to business continuity needs and continued growth. Responsibilities: Customer Interaction & Order Management Maintain daily communication with customers, sales representatives, brokers, and large retail accounts. Process customer orders via ERP and EDI platforms, ensuring accurate transmission, mapping, and issue resolution. Manage retailer-specific requirements including routing guides, vendor portals, labeling, ticketing, and compliance documentation. Prepare internal documentation for orders, promotions, samples, and special programs. Coordinate with production planning and warehouse teams to meet customer commitments and promotional deadlines. Monitor deliveries to ensure compliance with retailer shipping requirements and service standards. Customer Service Operations Manage escalated customer complaints and resolve issues including EDI errors, chargebacks, deductions, and compliance disputes. Partner cross-functionally with Operations, Sales, Production Planning, and Quality teams to improve fulfillment and satisfaction metrics. Leadership & Performance Management Provide coaching, direction, and leadership to the customer service team. Establish and monitor KPIs including on-time delivery, fill rate, EDI accuracy, retailer scorecard performance, and promotional execution. Foster a culture of accountability, responsiveness, and continuous improvement. Requirements Bachelor's degree in Business Administration or related field. 3-5 years of customer service management experience, preferably within Manufacturing, Distribution. Hands-on experience supporting large retail accounts. Strong background working with ERP and EDI systems (SPS Commerce experience strongly preferred). Solid understanding of routing guides, vendor portals, retailer compliance, and chargeback management.
    $80k-90k yearly 21h ago
  • Operations General Manager

    Vaco By Highspring

    Owner/manager job in Glassboro, NJ

    We are seeking a proven, hands-on leader to oversee all aspects of plant operations and drive strategic initiatives that support long-term organizational success. This role requires a seasoned manufacturing professional with strong business acumen, exceptional leadership abilities, and a commitment to operational excellence. Candidates must be able to work onsite five days a week. Local applicants only. Key Responsibilities: Provide strong leadership to develop, mentor, and guide team members while promoting a high-performance culture. Develop and execute operational strategies that maximize profitability and align with the company's business plan. Oversee vendor management and logistics to ensure efficient and cost-effective operations. Strategically plan operational capacity to ensure the facility has the necessary volume, resources, and capabilities to meet performance goals. Ensure full compliance with all company policies, industry standards, and regulatory requirements. Manage and continuously optimize the plant's organizational structure to support business objectives and operational efficiency. Apply deep expertise in manufacturing operations, organizational development, leadership, and financial management. Collaborate closely with senior leadership to enhance plant performance and drive continuous improvement initiatives. Prepare, monitor, and present key performance indicators (KPIs) to direct reports and leadership teams. Contribute to strategic planning and provide business leadership support at the organizational level. Develop, implement, and manage strategic business plans related to financial budgets, operational metrics, and customer satisfaction. Qualifications: Minimum of 15 years of experience in manufacturing, with progressive leadership responsibility. Bachelor's degree required Demonstrated success in plant operations, strategic planning, and organizational leadership. Strong vendor management, logistics, and supply chain experience. Proven ability to lead teams, manage budgets, and drive operational improvements. Excellent communication, decision-making, and problem-solving skills. Ability to work onsite Monday through Friday; local candidates only.
    $81k-170k yearly est. 2d ago
  • Operations Manager

    Indco Inc., Nj

    Owner/manager job in Gloucester City, NJ

    Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.
    $79k-127k yearly est. 2d ago
  • Senior Manager, Ad Tech Operations

    Judge Consulting Group

    Owner/manager job in Philadelphia, PA

    Company: Judge Consulting Group About the Role We're looking for a Senior Manager, Ad Tech Operations to take the lead in shaping the technical backbone of Judge Consulting Group's paid social and digital ecosystem. In this role, you'll own the operational excellence behind tagging, trafficking, integrations, and governance-making sure everything runs smoothly, securely, and at scale. You'll also be the go-to expert bridging Judge and our agency partners, driving innovation and compliance across every channel. What You'll Do Run the show: Oversee day-to-day ad tech operations for social platforms and internal digital channels. Get technical: Manage tagging, trafficking, campaign setup, and QA to ensure flawless execution. Automate & innovate: Partner with engineering teams to streamline workflows and boost efficiency. Own the partnerships: Act as the key technical contact for agency partners on integrations, pixels/tags, and measurement frameworks. Stay compliant: Define and enforce tagging standards, campaign structures, and governance to meet privacy and regulatory requirements. Think big: Identify opportunities to optimize workflows, evolve our ad tech stack, and improve speed-to-market. What We're Looking For 6+ years in ad tech, digital media operations, or social platform management. Deep knowledge of tracking, pixels, identity resolution, and measurement technologies. Experience working with large agencies and managing complex integrations. Ability to translate technical concepts into clear, actionable insights for marketing and leadership teams. Why Judge Consulting Group? At Judge, we're not just about technology-we're about people. We thrive on collaboration, innovation, and delivering solutions that make an impact. If you're passionate about ad tech and ready to lead in a fast-paced, forward-thinking environment, we want to hear from you.
    $104k-147k yearly est. 2d ago
  • People Operations Manager

    Rushtown Poultry

    Owner/manager job in Bethel, PA

    At Rushtown Poultry, our people are at the heart of everything we do. We're building a workplace where individuals are valued, supported, and empowered to grow-personally and professionally. As we continue to lead with integrity in sustainability, animal welfare, and innovation, we're looking for team members who share our commitment to meaningful work and community. Together, we're shaping a company culture that reflects care, collaboration, and a shared pride in the quality we deliver every day. We seek a People Operations Manager to hire, train, and keep the right people so every department runs smoother and more profitably. This role isn't about HR paperwork, it's about finding great people, helping them grow, and keeping them here. What You'll Do Recruit & Build Relationships: Create a steady flow of quality candidates by building connections with schools, job centers, and the community. Keep our job postings sharp and visible. Onboard the Right Way: Make sure every new hire starts strong with clear expectations, good training, and the right manager support. Develop Leaders: Hold consistent one-on-ones with supervisors and managers to uncover challenges, set goals, and grow leadership skills. Connect with Employees: Be out among the people. Check in regularly, listen, recognize wins, and bring real feedback to leadership. Monitor Performance & Attendance: Review simple weekly data to spot trends early and address problems before they grow. Support Leadership: Keep files current, align with ownership weekly, and help translate company goals into people strategies that work. Culture & Engagement Lead efforts that build connection, communication, and pride across the company, including quarterly “State of the Union” meetings, team events, and company-wide recognition. What Success Looks Like Strong recruiting pipeline and lower turnover. Employees who feel valued, informed, and part of something meaningful. Managers who communicate clearly and develop their teams. A workplace people are proud to be part of. Who You Are Our ideal candidate is someone who naturally builds rapport, earns trust and brings people together-approachable, steady, and grounded. You communicate clearly, follow through on commitments, and bring experience in recruiting and training, or leadership development. You know how to balance empathy with accountability, supporting people while still driving results. And most importantly, you're excited to help a growing, family-run company evolve into one of the best places to work in the industry. Travel This role is based in Bethel with regular travel to Danville and farm sites in the surrounding area. Compensation: Competitive pay, PTO, health insurance, and 401(k) match. Reports to: COO & leadership team
    $65k-104k yearly est. 5d ago
  • Global Investments Operations- Securities Lending

    Pyramid Consulting, Inc. 4.1company rating

    Owner/manager job in Wilmington, DE

    Immediate need for a talented Global Investments Operations- Securities Lending. This is a 06+months contract opportunity with long-term potential and is located in Wilmington, DE(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-94591 Pay Range: $30 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Manage and ensure timely loan and return settlement in all markets and resolve related issues daily. Ensure appropriate collateral is agreed and transacted with counterparties daily. Calculate margin requirements to ensure compliance with internal and client guidelines, and provide reporting to auditors, management and clients. Ensure sufficiency management is reviewed with appropriate actions taken to mitigate securities lending risks to client investment portfolios. Follow established procedures and perform appropriate controls (including cash, security and collateral reconciliations), while exercising good judgment in managing risk and following escalation procedures. Coordinate and manage internal and external service provider relationships - ensure successful delivery of contracted services, proactively address and problem solve, build and adapt service level standards and agreements to meet the evolving needs of the business. Build and maintain close relationships and partnerships with Securities Lending and other client colleagues (trading desk, product managers, technology teams, etc.), as well as with external service providers, custodians and counterparties. Develop expertise in local market practices through experience, training, classes and outside research, to ensure best of class service. Support the continued evolution of the Securities Lending technology platform and global process model. Participate in projects as they relate to broader business product and system development, as well as process re-design and improvement. Seek to influence the change of the marketplace through participation in industry associations and vendor initiatives. Key Requirements and Technology Experience: Key Skills; Strong Securities Lending Operations Experience Financial Markets & Risk/Regulatory Knowledge Advanced Analytical - Aladdin, SQL/Python Understanding of financial markets and related instruments Working knowledge and understanding of securities lending Solid regulatory background and strong risk awareness, proceeds of APAC markets regime knowledge is a plus. Excellent attention to detail, problem solving/analytical abilities, research skills and able used to a high tempo working style. SQL/ Python Programming knowledge would be an advantage to help transform manual touch points and create efficiencies in the various workflows. Adaptable communication skills PC proficient with experience in Excel in particular Experience with Aladdin applications and workflows such as Dashboard, Trade Entry, Security Master and CAM would be desirable . Bachelors degree in related field preferred but not required . Our client is a leading Investments Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-35 hourly 3d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Owner/manager job in Philadelphia, PA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $36k-44k yearly est. 1d ago
  • GM | Popular Restaurant Group, Gastropub | $80-90k | Wilmington, DE

    Gecko Hospitality (Corporate

    Owner/manager job in Wilmington, DE

    General Manager Wilmington, DE Upscale Casual, Gastropub Salary of $80-90k with Strong Bonus Potential We're on the hunt for a seasoned General Manager to lead our concept in Wilmington, DE! If you're passionate about delivering exceptional guest experiences and have a knack for driving sales growth, we want to hear from you! As the General Manager in Wilmington, DE, you'll oversee daily operations, lead a team of hospitality pros, and ensure our guests have an unforgettable experience. Ideal candidates will have at least 4 years of GM experience, preferably in a similar Gastropub or upscale casual concept, but we're open to talented leaders from other restaurants looking to make their mark. Responsibilities include: Leading a team to deliver exceptional service and drive sales Managing inventory, labor, and costs to optimize profitability Creating a positive and inclusive team culture Ensuring exceptional guest experiences every time What we offer: Competitive salary and benefits package Endless bonus potential for top performers Opportunities for growth and development Dynamic team environment with a passion for great food and hospitality If you're a hospitality pro looking for a new challenge, we want to hear from you! Send your resume to ************************* to apply for the Gastropub General Manager - Wilmington, DE role. Join our team and help us make waves in Wilmington, DE!
    $80k-90k yearly 2d ago
  • Traffic Control Operations Manager

    Integrity Trade Services 3.9company rating

    Owner/manager job in Philadelphia, PA

    Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO
    $40k-51k yearly est. 21h ago
  • Cross Functional Store Manager

    Carmax 4.4company rating

    Owner/manager job in Mays Landing, NJ

    Under limited supervision by the Location General Manager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies. This position will require relocation after approximately six months of training to Green Brook, NJ, Langhorne, PA, Easton PA. Principle Duties and Responsibilities: Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs Analyzes and presents store business results and reports them to the Location General Manager and supporting business managers as needed Actively monitors and adjusts staffing levels based on business needs and staffing model Opens and closes the store per schedule. Provides management coverage for the entire store Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Resolves associate issues in a timely manner and takes appropriate partners Interviews, hires, trains and promotes associates to support store operations and company growth Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk Partners with and develops associates to resolve customer issues Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed Partners with appropriate departments and regional team members as needed Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions Executes AOR responsibilities according to company guidelines and checklists Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time Performs duties and tasks while reporting to the Location General Manager § Displays financial responsibility through P&L management Uses all CarMax software and media effectively Complies with all local, state and federal regulations Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy. Work requires ability to: Partner with others when facing complex problems Prioritize competing responsibilities appropriately Multi-task, organize work and manage time well Model and encourage exceptional team behaviors Speak, listen and write effectively in dealing with associates and customers Ability to make independent judgments regarding critical business decisions Complete CarMax provided training as required Working Conditions: Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions. Requires walking or standing for an extended periods of time. Wears CarMax clothing (acquired through company) at all times working in the store. Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $40k-54k yearly est. 2d ago
  • Owner-operator job

    Global Employment Team 4.0company rating

    Owner/manager job in Wilmington, DE

    NON CDL Box Truck Owner Operators - National Tenant Services Inc. Apply today and start hauling within 3-4 days. You may run under NTS's authority or not. Now accepting new authorities too Weekly gross $5,500 - $7,500 (solo) No factoring fees No forced dispatch No ESCROW OTR routes only 24/7 safety & ELD support Bi-weekly home time General freight, mostly no-touch Benefits: Paid orientation Sign on bonus Clean DOT inspection bonus Requirements: 24' or 26' box truck Truck no older than 2010 NON CDL driver's license Six months of verifiable OTR experience 120-minute onsite orientation in Chicago, IL. You pick up your first load the same day! More Info: 📞 *****************
    $5.5k-7.5k weekly 30d ago
  • Owner-Operator Box Truck

    P & J Carriers Inc.

    Owner/manager job in Philadelphia, PA

    Job DescriptionP & J Carriers INC BOX TRUCK NON CDL Job What We Offer Weekly gross: $5,500 - $7,500+ 90% of gross goes to the driver, 10% service fee Fuel card with starting discount of $0.20/gallon Consistent OTR work across all 48 states No Forced Dispatch 24/7 support: Dispatch, ELD, safety, and roadside assistance Quick onboarding process within 2 days Requirements 24' or 26' box truck (model year 2012 or newer) Must have lift gate, pallet jack, and straps Minimum 6 months of verifiable OTR experience Familiarity with ELD systems Must operate in compliance with DOT regulations Responsibilities Operate your box truck safely and efficiently Complete OTR deliveries across the continental U.S. Secure and manage freight properly Maintain communication with dispatch Conduct vehicle inspections and keep accurate delivery logs How to Apply Call our team for more info: ************* Apply now and our team will contact you within 24 hours.
    $5.5k-7.5k weekly 4d ago
  • Box Truck Owner-Operator OTR

    P&J Carriers

    Owner/manager job in Philadelphia, PA

    P & J CARRIERS INC Find us HERE. Do you have a new MC? No problem! Use our company's connections to get consistent loads. Owner-Operators who run all week can gross $6,000 - $7,600. Take home: $3,300+ Average rate: $1.9 per mile Home time: every other week No loading or unloading 15c/gallon fuel discount OTR - 48 states Mostly Midwest and South Paid orientation in IL Requirements 24' 26' box truck Truck no older than 2013 No SAP / DUI / moving violations 6 months of verifiable OTR experience Onboarding takes only 3 days! Start today!
    $6k-7.6k weekly 60d+ ago
  • Box Truck Owner-Operator

    Supreme Express

    Owner/manager job in Philadelphia, PA

    Now onboarding box truck owner-operators to move loads for our clients. Working under our MC or yours! Yes, we work with new MCs. Fuel Card Program Sign on bonus Clean DOT inspection bonus 2-day hiring process, orientation on-site Our Offer: Weekly gross $5,500 - $8,000 (solo) No factoring fees No forced dispatch OTR loads - 48 states Consistent freight, competitive rates 24/7 safety & ELD support Bi-weekly home time General freight, mostly no-touch. Requirements : 24' or 26 ' box truck Truck no older than 2013 No SAP / No more than 1 moving violation in the past 2 years Six months of verifiable OTR experience
    $5.5k-8k weekly 60d+ ago
  • Box Truck Owner Operators

    Expedite Tigers

    Owner/manager job in Philadelphia, PA

    Now Hiring: Box Truck Owner Operators (Bring Your Own Equipment) Join Our Growing Team and Start Earning Today! We are looking for reliable and motivated Box Truck Owner Operators to partner with us. If you own a 22'-26' box truck and are ready to maximize your income, we have the freight, support, and structure to get you moving fast! What We Offer: Gross earnings between $6,000 - $9,000 per week Take home between $2,500 - $5,000 per week (after all expenses) Consistent loads nationwide routes available 24/7 Dispatch and Operational Support Fuel Cards Requirements: 22'-26' Box Truck (with liftgate preferred) Must have clean driving record and professional attitude Willingness to work hard and stay compliant Why Partner With Us? Strong, transparent communication Flexible home time No forced dispatch We care about YOUR success!
    $139k-214k yearly est. 60d+ ago
  • Manager - Business Growth Enablement

    American Express 4.8company rating

    Owner/manager job in Dover, DE

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools. The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division. **Overall responsibilities:** + Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients. + Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction. + Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented. + Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility. + Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs. + The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools. + The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success. + The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions. + The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions **Qualifications:** + Strong track record of identifying and closing complex B2B deals with proven results + Effective communication skills taking a consultative approach to service, sell, entrench and drive success + Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions + Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals + Strong interpersonal skills to identify and share best practices + Experienced at leading and executing on sales strategies, presentations and subsequent negotiations + Strong financial and analytical skills + Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling + Proven as tenacious, focused and results-oriented + Must be able to work in a virtual environment **Qualifications** Salary Range: $103,750.00 to $174,750.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25022862
    $103.8k-174.8k yearly 9d ago
  • Heavy Recovery Owner Operator

    Remote Mechanic Jobs

    Owner/manager job in Philadelphia, PA

    Only candidates with their tow truck will be considered. Prior experience is required. We are seeking a skilled and professional Heavy Recovery Operator to operate heavy-duty recovery vehicles and provide towing and recovery services for commercial vehicles. The ideal candidate will excel in advanced recovery techniques, ensure adherence to safety and regulatory standards, and deliver exceptional roadside assistance. Additionally, the operator will provide support to customers both in person and through remote or virtual consultations, advising on recovery procedures or vehicle safety, and maintaining detailed service documentation to support both on-site and virtual interactions. Candidates must have a modern smartphone with an active internet connection to efficiently manage orders and assignments through the company app. Proficiency in navigating mobile applications, digital platforms, and app-based workflows is essential for seamless task execution and communication. Compensation ranges from $52,000 to $93,600 per year, based on experience and availability. Job Specifics Operate heavy-duty recovery vehicles for towing and recovery of commercial vehicles. Perform advanced recovery tasks, including winching and vehicle uprighting. Respond to roadside assistance requests for jump-starts, tyre changes, lockouts, and other support services. Ensure secure and safe vehicle transportation, following all safety protocols. Conduct routine inspections and maintenance checks for recovery vehicles. Maintain accurate service records and logs of towing activities. Provide professional and courteous customer service, even in high-pressure situations. Adhere strictly to local, state, and federal towing regulations and safety standards. Qualifications and ExperienceQualifications High school diploma or GED equivalent. Valid driver's license with a clean driving record; CDL preferred. Comprehensive knowledge of towing safety practices, equipment handling, and regulatory standards Experience Minimum 5+ years of experience in heavy-duty towing and recovery for commercial vehicles. Proficiency in advanced recovery techniques, including winching and vehicle uprighting. Proven ability to handle complex roadside challenges under pressure. Strong interpersonal and communication skills for client interaction. Why Join Us?Our innovative approach to remote mechanic jobs is reshaping the industry, offering unparalleled opportunities for skilled professionals like you. By joining our team, you'll be at the forefront of this revolution, leveraging cutting-edge technology to provide expert services from anywhere. With flexible schedules and the ability to work remotely, you'll enjoy greater freedom and autonomy in your career. Plus, our commitment to inclusivity ensures that every team member is valued and supported. If you're ready to be part of a forward-thinking organization that's changing the game for mechanics, apply now and embark on a rewarding journey with us.About CompanyAt our organization, we're on a mission to revolutionize the opportunities available in the mechanic industry by pioneering remote mechanic jobs. We believe that skilled mechanics shouldn't be limited by traditional brick-and-mortar settings but should have the flexibility to work remotely, leveraging technology to provide expert services wherever they're needed. By embracing remote work, we're empowering mechanics to optimize their schedules, reduce commuting time, and expand their reach to serve clients beyond geographical boundaries. Through innovative platforms and robust support systems, we're creating a new paradigm in the mechanic industry, one that prioritizes efficiency, accessibility, and inclusivity. Join us in shaping the future of remote mechanics and unlocking endless possibilities for professionals in the field.
    $52k-93.6k yearly 60d+ ago
  • Compliance Business Oversight Manager

    TD Bank 4.5company rating

    Owner/manager job in Mount Laurel, NJ

    Jacksonville, Florida, United States of America **Hours:** 40 **Pay Details:** $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Compliance **Job Description:** **Why Work with Us?** At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization. **The Ideal Candidate** The ideal candidate will thrive in a fast-paced, start-up-like setting as we build a new compliance structure that aligns with the bank's size, complexity, and risk profile. In this role, you'll need to be strategic, tactical, collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond technical expertise, we're looking for someone with an entrepreneurial mindset-someone who can "roll up their sleeves", takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic, evolving landscape are essential as the US Compliance team redefines the bank's compliance program and structure. Most importantly, the right candidate is seeking an intellectual challenge, has a desire to learn, and is committed to building something impactful from the ground up. At TD Bank, you'll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards. The **Compliance Business Oversight Manager** provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction. **"The Day and the Life in this Role"** "Need to be flexible and comfortable with change as the roles and responsibilities, processes and procedures around compliance oversight are undergoing a lot of change now and new leaders are being brought in that may mean even more change. The CU role is very diverse and coverage is broad so need to be able to be flexible, enjoy and thrive in taking on new tasks and being self-driven in learning about and adapting to change. Need to be the kind of person that goes out and looks for answers instead of waiting for them to come to you. Need to have soft skills that allow you build relationships across business units and other oversight functions across the bank in order to thrive. Must be comfortable with frequent daily interaction with business partners, confident in asking questions and providing credible challenge where appropriate. Good communication skills and ability to be able to explain complex requirements to business partners and leaders in a way that is straightforward and easy to understand." This role involves reviewing, monitoring and challenging processes to ensure adherence to consumer regulations, with a strong focus on mortgage originations and home equity products. **Key responsibilities include:** + Advising on regulatory matters, ensuring compliance with policies and standards, and interpreting key regulations such as RESPA, ECOA, HMDA, FCRA, UDAAP, Flood, E-Sign, SAFE Act, TILA and State laws applicable to residential secured lending. + The Compliance Manager will collaborate closely with sales, underwriting, processing, and capital markets teams, providing input on processes, initiatives, marketing materials, and job aids to ensure regulatory compliance. + The Compliance Manager will also be heavily engaged in issues management, regulatory change management, risk and control assessments, project support, and performing monitoring activities as assigned. + The ideal candidate will have a solid background in mortgage originations, with home equity experience being a plus. + Strong analytical skills, attention to detail, and the ability to confidently challenge practices and provide sound regulatory advice are essential for success in this role. **_***Th_** **_e above details are specific to the role which is outlined in the general description below. Please review the Desired Skills and Experience section below as you consider this opportunity._** **_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._** **Depth & Scope:** + Works independently and is accountable for managing a specialized Compliance function or area + Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates + Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise + Provides guidance and support to analysts on matters related to portfolio and specialty + Typically a subject matter expert for a key functional Compliance area and business + Contact for business management, dealing with non-routine information + Manages/assists with regulatory reviews including inquiries, audits, and exams + Identifies and leads problem resolution for project/program complex requirements related issues at all levels **Required Skills:** + **Undergraduate degree or equivalent work experience** + **7+ years of experience** **Preferred Skills:** + **Experience with** **Home Equity products and with sourcing of applications including sales and marketing, specifically RESPA Section 8 compliance policies and practices (includes kickbacks, referral fees, and unearned fess)** + **Experience/working knowledge in marketing and advertising - specifically FCRA (Fair Credit Reporting Act) and TILA (Truth In Lending Act) requirements and SAFE Act registration requirements for mortgage loan originators.** + **Experience/working knowledge and understanding of larger compliance management system and framework beyond technical compliance.** **Customer Accountabilities:** + Proactively advises the business of new and changed Compliance regulatory and/or policy changes + Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues + Contributes to the development and implementation of Compliance programs + Guides partner through the development, implementation, oversight and management of effective Compliance Programs + Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance + Represents Compliance on internal or external committees relating to designated business activities as required + Delivers relevant subject matter expertise and Compliance advice to business management + Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices + Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis + Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate **Shareholder Accountabilities:** + Actively assists in developing Compliance Team procedures + Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework + Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion + Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate + May provide review and content in the development of annual awareness training + Manages the risk assessment process for assigned businesses + Protects the interests of the organization, our customers and our communities - identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues + Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience + Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts + Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite **Employee/Team Accountabilities:** + Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest + Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business + Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques + Participates in personal performance management and development activities, including cross training within own team + Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities + Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices + Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships + Contributes to a fair, positive and equitable environment that supports a diverse workforce + Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous \#LI_AMCBCorporate **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
    $91k-145.6k yearly 11d ago
  • Independent Contractors Courier Owner Operator

    Medlab Logistics

    Owner/manager job in Aston, PA

    Independent Contractor Driver Looking for TWIC Card Holder Operators EXPRESS / HOT SHOT/ ON DEMAND DELIVERIES Aston / PHL International Airport / Greater Philadelphia Area courier company looking to add reliable stat and express contractor drivers. Deliveries in and around Greater Philadelphia Area. Local and longer runs available. YOU SET YOUR AVAILABLILITY AND CHOOSE THE RUNS YOU WISH TO TAKE. WE ARE OPEN 24/7/365. Drivers commissions are typically between $800-$1100/week. OWNER OPERATORS ONLY - Vehicle Year 2014 or Newer ********* ENROLL TODAY ********* You need the following documents to enroll as an Independent Contractor Driver: Valid TWIC Card / Ability to apply for TSA/STA Valid Drivers License Social Security Card Vehicle Registration Vehicle Insurance - 100/300 BODILY INJURY Job Type: Independent Contractor Application Questions You have requested that Indeed ask candidates the following questions: How many years of Delivery Driver experience do you have? Do you have the following license or certification: Driver's License? Are you authorized to work in the following country: United States? Are you willing to undergo a background check, in accordance with local law/regulations?
    $800-1.1k weekly 60d+ ago
  • Customer Service Manager

    Firstpro, Inc. 4.5company rating

    Owner/manager job in Vineland, NJ

    Customer Service Manager - Direct Hire Compensation: $80,000-$100,000 + 5% Bonus Reports To: Executive Vice President Schedule & Benefits: Hours: 8:30 AM-5:00 PM, fully onsite Benefits: Competitive health insurance, 401k with 3% match, and 3 weeks PTO Job Description: Customer Service Manager The Customer Service Manager will lead the customer service function, ensuring efficient order processing, strong communication with retail partners, and proactive issue resolution. This role supports Sales, Production, and Logistics while driving customer experience standards and team performance. Key Responsibilities Customer Interaction & Order Management Maintain daily communication with customers, brokers, sales reps, and major retail partners Process customer orders via ERP and EDI platforms; ensure accurate EDI mapping and transmission Manage retailer-specific requirements (routing guides, portals, labeling, compliance documents) Prepare internal documentation for orders, promotions, samples, and special programs Coordinate with Production Planning and Warehouse to meet order deadlines and promotional commitments Ensure timely and compliant deliveries to all accounts Customer Service Operations Oversee customer complaints, including chargebacks, deductions, compliance issues, and EDI errors Work cross-functionally to resolve issues impacting fulfillment and service levels Provide backup coverage for customer service team members as needed Develop and maintain customer service procedures, tools, and best practices Leadership & Team Development Lead, coach, and support the customer service team Set KPIs including fill rate, on-time delivery, EDI accuracy, and retailer scorecard performance Promote a culture of accountability, communication, and customer focus Cross-functional Support Partner with Sales on promotional planning, inventory availability, and retailer requirements Assist with pricing updates, seasonal programs, and promotional execution Provide leadership reporting, scorecards, and performance updates Qualifications & Skills Bachelor's degree in Business Administration or related field 3-5+ years of customer service management in manufacturing, distribution, or CPG Strong ERP/EDI knowledge; SPS Commerce experience strongly preferred Strong understanding of retailer compliance, portals, routing guides, and chargeback management Excellent communication, leadership, and problem-solving skills Ability to thrive in a fast-paced, retail-driven environment with strong attention to detail Interview Process Round 1: Virtual or onsite with HR Round 2: Virtual or onsite with senior leadership
    $49k-78k yearly est. 21h ago

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