Plant Manager
Owner/manager job in Salt Lake City, UT
I am currently working with an established regional provider of industrial and specialty gases that supports a broad range of commercial and technical industries.
They are currently looking to add a Plant Manager to their team near Salt Lake City, UT.
This company cannot sponsor at this time.
The key experience you need is;
Min 3 years of plant management experience
Experience with industrial gases
Experience focusing on production metrics and the ability to meet facility requirements.
Gas filling experience (BONUS)
Bachelors degree (BONUS)
They are offering;
Up to $120k base depending upon experience
Excellent progression opportunities
Please reach out to ********************** if you or someone you know would be interested in this opportunity.
Catering Operations Manager- Loveland Living Planet Aquarium
Owner/manager job in Draper, UT
Aramark Sports + Entertainment is seeking a Catering Operations Manager for Loveland Living Planet Aquariumin Draper, UT.
The Catering Operations Manager is a leadership position which leads all aspects of catering solutions and special events at the Aquarium. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ?
Job Responsibilities
? Develop and complete catering solutions to meet customers? needs
? Develop and maintain effective client and customer rapport
? Deliver consistent quality in planning and carrying out events
? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
? Assist clients in planning special events and providing creative solutions to clients? needs
? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
? Responsible for delivering food and labor targets
? Responsible for execution of catering events of varied size and scope including staffing and management
? Ensure accurate reporting of all catering related revenue, expenses, and receivables
? Recruit, train, schedule and develop team members
? Ensure compliance with all food, occupational, and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Requires at least 2 years of experience
? Prior experience in a management or supervisory role preferred
? Previous experience in events, hospitality and catering preferred
? Requires a bachelor?s degree or equivalent experience
? Available to work event-based hours
? Must have excellent communications skills
? Complete Food Handlers and Alcohol Service Certifications as required
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Ability to stand for extended periods of time
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Co Manager
Owner/manager job in Salt Lake City, UT
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!
The Co-Manager for Travel Right News and Gift Market will assist the General Manager in overall floor operations of one or more stores with an emphasis on sales and KPIs.
Location: Salt Lake City International Airport (SLC), Salt Lake City, UT 84122
Schedule: Weekend availability required
Pay: $47,000-50,000 Annually
Benefits
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
Paid Parental Leave
401(k) with company match
Employee Discount
Job Responsibilities
Lead the sales culture by demonstrating, encouraging and developing all direct reports
Open and close the store
Maintain well documented financial controls, maintain a clean and orderly store environment, serving as an appropriate role model to all sales staff, etc.
Provide input in CSA/Stock and Leads' review process and must meet deadlines accordingly
Communicate with AGM Operations regarding fit, popularity, sell thru etc., of merchandise
Understand and utilize all store software systems such as: WebIM and Storeforce, etc.
Have a full understanding and responsibility of all KPI Targets
Other duties may be assigned
Job Requirements
3+ years of experience in a lead or management role in a fast-paced retail environment OR in retail training
This is for a fast paced, high-profile news and gift/market location
Ability to process information and merchandise through computer system and POS register system.
Ability to work varied hours/days to oversee store operations.
Organized, detail oriented, and strong time management skills.
Desire to work as a team with a results driven approach
Ability to multitask and problem solve
Advanced computer skills, including Microsoft Office (WORD, Excel. Power Point, Publisher).
TAM Card may be required depending upon location
Additional Security clearance may be required depending upon location
Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
Additional Requirements
Limited sitting
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Occasional travel or overnight
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials to assist customers
Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
Typically, indoors
Typically, in a consistent temperature
Use of fine motor hand functions
Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.
General Manager
Owner/manager job in Farmington, UT
At CenterCal Properties, our mission is to create world class retail and mixed-use environments that uplift communities. We stand as a beacon of innovation, quality, and inclusivity. Exciting opportunity to work in Farmington, UT!
In addition to a competitive compensation package, CenterCal offers a comprehensive benefits package and company culture that offers flexibility, is collaborative, family-oriented and focused on the health and well-being of its strongest asset - all employees!
Medical, dental, vision, short-term disability, long-term disability and a group term life benefit.
401k plan - Under the Company's current benefits package, eligible employees can begin participating after 90 days of employment.
Financial advisement services through the company's 401k advisor.
Unlimited PTO Plan
Company paid holidays - all Federal holidays plus Juneteenth and the day after Thanksgiving and Christmas Eve.
Two paid community service days - one individual volunteer day and one company-sponsored.
Flexible spending accounts and more!
Position Summary:
Responsible for providing the overall strategic property management direction for Station Park and other area properties as assigned in accordance with CenterCal Properties' policies and standards. This includes but is not limited to financial performance and reporting, marketing, ancillary income, office and retail property management, special events, security, and parking; develops and sustains strong relationships with tenants, vendors, and other key partners; and performs other duties as assigned.
This role is a key contributor to the total asset value creation working in partnership with Asset/Property Management, Marketing, Development, Leasing, Tenant Coordination, and other internal teams as well as investors and/or joint venture partners.
We are seeking someone who embodies our values of Kind, Scrappy, Uplift Communities, Creative Persistence, Curiously Open Minded, Magical Places, and Build Great Teams.
Responsibilities:
Lead and supervise on-site staff, including the Property Management Assistant, Marketing Manager, Operations Manager, and Maintenance Team.
Build and maintain strong relationships with CenterCal's investors and/or joint venture partners.
Manage overall property profitability by maximizing tenant sales and practicing effective financial oversight.
Oversee all third-party contractors, including contract administration, site walk-throughs, meetings, and work orders.
Prepare the annual operating budget and monthly financial forecasts.
Partner with specialty leasing and business development teams to ensure achievement of all ancillary revenue goals.
Collaborate with the marketing team on development and execution of the annual marketing plan and budget.
Work with the Leasing team on lease administration, including preparing commencement date memorandums, issuing open/close notices, and interpreting and enforcing lease provisions to ensure tenant compliance.
Control expenses by negotiating contracts, approving expenditures, and reviewing monthly P&L statements.
Maintain proactive communication with tenants by meeting regularly in group and one-on-one settings to address concerns, enforce lease obligations, and prepare amendments as needed.
Oversee parking operations to resolve issues, improve customer perception, and meet operational goals.
Conduct weekly property inspections and prepare reports to ensure the property is managed to ownership standards.
Identify and address physical or operational needs and implement strategies to enhance the asset.
Monitor tenant performance, identify underperforming or watch-list tenants, and recommend remerchandising to maintain asset competitiveness.
Maintain annual accounts receivable at 0.05% of billing or below, initiating collection efforts, late notices, default notices, and legal action when required.
Serve as liaison with key city officials and departments.
Manage customer complaints and ensure a high standard of service.
Participate actively in community organizations and local events.
Oversee general office operations.
Perform other duties as assigned.
Job Specifications:
Bachelor's degree preferred.
5-7 years' experience as a General Manager in the shopping center industry required.
Demonstrated ability to lead, manage, motivate, and foster teamwork.
Proficiency with all Microsoft Office applications.
Creative thinker and problem solver.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Ability to work evenings, weekends and holidays as scheduled; includes Participation in MOD (Manager on Duty) Program
Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.
Branch Manager
Owner/manager job in Salt Lake City, UT
Full-time Description
A Branch Manager at Budget Truck and Car Rental oversees the car rental daily stations operations, including staff management, fleet maintenance, customer service, and profitability of the location. You will also provide support in areas of compliance, regulations, and policies and procedures. This role requires strong leadership, customer service skills, and an ability to manage various operational aspects of the business.
Benefits:
Competitive salary and a yearly profit share.
Company car.
Full benefits after 60 days of employment: health, dental and vision insurance.
Paid time off.
Paid vacation hours.
Paid Holidays.
401K retirement benefits with company match.
Opportunities for career advancement within the company.
Key Responsibilities:
Operational Management:
Oversee the daily operations of the rental location, including the management of fleet, vehicle maintenance, and cleanliness.
Ensure compliance with company policies and procedures, including safety and security standards.
Coordinate with the fleet management team to ensure optimal vehicle availability and utilization.
Customer Service:
Deliver exceptional customer service by resolving customer inquiries and complaints promptly and professionally.
Monitor customer satisfaction levels and implement improvements as needed.
Ensure the location provides a seamless rental experience from reservation to return.
Staff Management:
Recruit, train, and supervise a team of customer sales representatives, drivers, and other staff.
Schedule and manage staff to ensure coverage during peak and off peak hours.
Provide ongoing coaching and development for team members.
Sales:
Implement strategies to increase revenue through upselling, promotions, and other initiatives.
Experience:
5 years of experience in a managerial role preferably in the car rental , retail, or hospitality industry.
Proven track record managing a team and driving business results.
Why Salt Lake City?
Incredible Quality of Life: Nestled between the Great Salt Lake and the Wasatch Mountains, Salt Lake City offers easy access to world-class skiing, hiking, and outdoor adventures
Booming Economy: A growing tech hub with a thriving job market
Clean, safe, and family-friendly with a strong sense of community
Easy commute with excellent public transportation to and from the airport
If you're ready to take the wheel of your career and grow into a leadership role with one of the most recognized names in car rental, apply today!
Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don't believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.
Requirements
5+ years of relevant management experience or a 4 year degree in business management or related field required.
Strong leadership and people management skills.
Excellent customer service and communication skills.
Strong problem-solving and decision-making abilities.
Proficiency in using computer systems.
Must be able to work a flexible schedule including day and/or evening hours as well as weekend availability.
Must have a valid driver's license with no more than two moving violations and/or at fault accidents.
Must be able to pass drug and background screening.
Salary Description $55,000-$60,000 + profit share
SDS Chief Engineers Office - Operations & Integration Manager 2 (16111)
Owner/manager job in Roy, UT
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Defense Systems is seeking a SDS Chief Engineers Office - Operations and Integration Manager 2. This position will be located in Roy, Utah or Huntsville, AL. This role may offer a competitive relocation assistance package.
Want to see the big picture while building foundational leadership skills & experience? This 1-year rotational assignment with potential to extend is both highly visible and critical to SDS. The successful candidate will see across the SDS technical portfolio and be able to grow their technical, business and program acumen while leveraging the NG Fellows and Chief Engineers in the office as mentors. Open your technical aperture while building foundational leadership skills & experience for future roles in Engineering or Program Management. This role will be based at SDS Headquarters in Roy, Utah.
What You Will Get To Do:
Leverage your existing technical background to develop and review technical change packages and presentations.
Use your technical insights to recommend specific actions or improvements, not just present information.
Develop and maintain OCE battle rhythm and information flow.
Interpret results, identify patterns and trends, and provide narrative around the data.
Track and ensure timely closure for action items across the office.
Preparing charts, briefings and metrics as needed to provide the Chief Engineer with visualization material necessary to understand the health of the technical baseline.
Maintain OCE archives and associated files to ensure continuity of operations and communications.
Provide planning and logistics support for OCE events (Offsites, Independent Review Teams (IRT) etc.)
General management of budget/forecast and earned value management for the OCE.
Acting with a sense of urgency and accountability; taking ownership of tasks and strategic direction.
Basic Qualifications:
Bachelor's Degree in a STEM discipline and 8 years' experience OR a Master's degree in a STEM discipline and 6 years' relevant experience
Must be a U.S citizen and have an active U.S. Government DoD Secret security clearance at time of application, current and within scope,(
Preferred Qualifications:
At least 1 year of experience leading a project and/or driving performance against schedule.
Demonstrated track record/ experience in project management/ execution and closeout
Firm understanding and application of Earned Value Management System (EVMS)
Primary Level Salary Range: $122,800.00 - $209,800.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Auto-ApplyOwner-Operator Box Truck
Owner/manager job in West Jordan, UT
Class C, Non-CDL 24ft 26ft Box Truck Position Looking for a freight partner that delivers stability, great earnings, and unmatched support? Look no further. Omega Supreme Inc offers top-tier freight solutions designed to help you succeed on the road. Why Partner with Us?
Solid Weekly Gross: $6,000 - $8,000
No Empty Days: Consistent loads to keep you moving
Freight You'll Love: 100% no-touch, mostly pallets
Nationwide OTR Loads: Covering all 48 states
Flexible Home Time: Bi-weekly home schedule
What Sets Us Apart?
🚀 Online Orientation - Get Started Without Leaving Home!
We value your time. Complete our seamless onboarding process online and hit the road faster!
Comprehensive Support: 24/7 dispatch and logistics assistance
Maximized Earnings: Stay profitable with full scheduling support
What We're Looking For:
24' or 26' Box Truck (with lift gate preferred)
Model Year 2013 or Newer
Class C license
No SAP / DUI / Major Violations
Minimum 6 Months of Verifiable OTR Experience
Ready to Drive Success with Us?
Contact us today and experience trucking the Omega Supreme way - reliable, efficient, and driver-focused!
📞 *****************
Owner Operator - Legacy Transportation
Owner/manager job in Salt Lake City, UT
Job Description
Drive Your Future with a Partner Who Values Independence and Integrity
*Top earners make over $250k per year
Why Partner with Legacy Transportation
Legacy Transportation is a trusted, family-oriented carrier based in Salt Lake City, UT, providing dependable freight solutions nationwide. We believe in treating our owner-operators like true partners - transparent pay, steady freight, and support that helps you run your business successfully.
Pay & Program Highlights
Earn up to 80% of line-haul revenue: - 80% if you own two trailers with lift gates - 75% if using a Legacy trailer, with a monthly rental fee Weekly settlements - paid fast and accurately No forced dispatch - you choose your lanes fuel card program with national discounts
Maintenance pool for shared trailer costs based on miles run Consistent freight with a mix of dry van opportunities Legacy team support - dispatch, billing, and compliance handled for you
Drivers average 10,000-12,000 miles per month
Outbound freight from UT gets $3.00 plus per mile
What You'll Need
• Valid Class A CDL
• 2+ years of verifiable tractor-trailer experience preferred
• Clean MVR and PSP
• Current DOT medical card
• Tractor must pass DOT inspection
• Strong communication and reliability - we value professionalism and partnership
Equipment Requirements
• Late-model tractor in good working order
• Dry van capability preferred
• Trailer ownership is a plus - rental options available through Legacy
Home Base
Legacy Transportation 5282 W 1525 S Suite B Salt Lake City, UT 84104
Bailey's Consolidated is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.
Sr. Manager Risk & Governance
Owner/manager job in Lehi, UT
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Our Company
As one of the world's most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations - customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
The Opportunity
As our Senior Manager leading all aspects of Security Risk and Governance, you will spearhead the advancement of our security risk strategy. The objective is to continue to invest in evolution of the risk program by improving qualitative evaluations through quantitative analysis.
The mission is to improve our decision making by using security insights, data analytics, and security first approach complemented by detailed modeling (where applicable) to support and validate existing security risk landscape across the organization. Lead all aspects of Adobe's Security Management framework, integrating with industry leading models for risk measurement, and offer senior leadership continuous insights.
In addition, the role will drive Security Policy & Procedures framework across Adobe (PSOP) and help operationalize and transform the PSOP program. This role is both strategic and hands on, managing a dedicated team while advancing Adobe's ability to connect technical risk with business outcomes.
This position is in San Jose, Lehi, Seattle or New York and will work directly under the Sr. Director of GRC. Here are insights on focus areas for the role:
* Guide the transformation of the security risk program to include qualitative measurements complemented by quantitative insights, integrating AI, data interpretation, and financial analysis.
* Maintain and operate the company's security risk framework, ensuring risks are accurately captured, updated, and prioritized.
* Provide the strategic vision, and drive maturity of, the Security Governance and Policy program.
* Ensure Policies and Standards program aligned to a centralized governing strategy that includes key input from Security Architecture, Adobe Common Controls Framework (CCF), Cyber Operations, and Product Security.
* Apply and integrate industry risk frameworks (FAIR, NIST RMF, ISO 42001, etc.) into Adobe's governance processes.
* Quantify risks in financial terms (e.g., cost of impact, expected loss, return on investment on controls) to support executive decision making where possible.
* Develop dashboards and BI reporting tools to visualize risk metrics and trends for both technical and non technical partners.
* Manage and mentor a small, highly skilled risk and governance management team, ensuring collaboration and continuous development.
* Facilitate multi functional workshops and meetings to drive risk & governance awareness and alignment across business and security teams.
* Monitor regulatory, technological, and procedural changes, ensuring ongoing compliance and adaptability.
* Implement and optimize GRC platforms (e.g., ServiceNow IRM, Archer, Vanta, Drata) and ensure seamless integration with enterprise tools.
* Prepare and deliver clear, business focused reports and presentations for senior leadership, bridging technical detail with strategic insights.
Requirements
* Needs a background of at least 10 years in Security Risk Management, an Advanced Degree, or similar experience, or 13 years or more with a Bachelor's or equivalent experience in correlated domains.
* 3-5 years' experience managing high performing teams
* In depth knowledge on security risk management and risk management models (FAIR, OCTAVE, NIST RMF, ISO 27005 etc.)
* Good understanding of security concepts, security stack & tools, industry trends and adversary insights
* Proficiency in threat modeling, data science and analytics and AI/ML capabilities
* Experience with platforms and automation for threat identification, detection and risk analysis
* Familiarity with regulatory frameworks for technology and security risk management.
* Good understanding of innovative technologies and corresponding knowledge of potential security risks and vulnerabilities
* Comfortable leading the Policy Governance function and has indepth understanding and knowledge working with complex security policies and standards (e.g. Cloud Architecture, Vulnerability Management etc.)
* Led Compliance with Audit Frameworks (e.g. SOC2, ISO 27001, NIST 800-53 etc.)
* Relevant certifications such as CISSP, CISM, CISA, CRISC.
* Professional Risk Manager (PRM) certification is a plus
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe For All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us change the world through personalized digital experience.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $115,200 -- $248,700 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.
Sr Manager, Digital Strategy
Owner/manager job in Salt Lake City, UT
The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States **Meet the Team** We are seeking an experienced and innovative Senior Manager, Digital Strategy, to join us and lead a digital marketing team that drives results for key products in the Cisco Security portfolio, like XDR and Secure Access.
**Your Impact**
The Senior Manager, Digital Strategy, will play a critical role in scaling our end-to-end digital ABM program and shaping the direction of our digital demand generation strategies across channels. The ideal candidate should have a solid background in marketing, management, have exceptional communication skills, and a strong understanding of digital demand generation and brand building. This role will work closely with demand and regional leaders within marketing and the sales teams.
Responsibilities:
Lead cross-functional teams to develop comprehensive demand strategies and digital account-based marketing activations aligned with organizational goals.
Manage and scale digital webinars program across the security portfolio.
Implement process improvements to assist other departments for visibility.
Negotiate contracts and manage relationships with external vendors and partners.
Manage and balance budget submissions.
Analyze performance of each channel to optimize and rebalance investments across channels.
Understand and analyze pipeline metrics to determine effectiveness.
**Minimum Qualifications**
Bachelor's degree in marketing, Business, or a related field. Master's degree preferred.
10 + years of proven experience in demand generation. digital marketing, or related roles.
Experience managing a team of direct reports.
Tech industry experience required for consideration.
Experience managing multi-million-dollar marketing budgets.
Strong knowledge of digital platforms and proficiency in digital tactics, including account-based marketing tools, paid media, and email marketing.
Excellent written and verbal communication skills, with the ability to present for executive audiences.
Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
Analytical mindset with experience in data-driven decision-making and proficiency in marketing analytics tools.
Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.
Experience leading social teams, building demand strategies, and executing on campaign strategies.
Experience in B2B marketing or in the technology/software industry is required.
**Preferred**
Experience working within the security and/or cybersecurity industry.
Experience running ABM programs and working with tools such as 6sense.
Familiarity with CRM and marketing automation platforms (e.g., Eloqua, Tableau, and Salesforce).
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $174,000.00 to $219,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$196,000.00 - $284,100.00
Non-Metro New York state & Washington state:
$174,000.00 - $252,100.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
State Partnerships Manager (Salt Lake City, UT)
Owner/manager job in Salt Lake City, UT
Location: Salt Lake City, UT (work from home with frequent in-person meetings with Salt Lake City officials 3-10 business days per month), plus 1-4 days of travel within Utah to prisons and parole offices across the state per month
Note on Relocation: Recidiviz does not pay for relocation but we welcome candidates who are currently based in Salt Lake City, UT or are planning to be based there within a month of their start date.
Role Type: Full-time
Compensation: $112,000-$131,000
Visa sponsorship: Not available
Hires remotely in: United States
Experience: 3+ years
Recidiviz is thrilled to be hiring a State Partnerships Manager to join our team! We're a small, fast-moving group that partners closely with state correctional departments to safely and equitably reduce prison populations. That's where you come in. You're someone with a blend of the abilities you might see from exceptional account managers, product managers, and political strategists. You're able to captivate an audience while telling a story, to use data effectively, and to run good meetings and get things done. Most of all you are someone who brings rigor to their work and levity to their relationships. You don't need to have direct experience with criminal justice reform but care deeply about doing work that matters.
About us
Recidiviz is creating safer, healthier communities by improving outcomes for justice-involved people. We build tech that reduces the number of people in prison and helps criminal justice leaders embrace data-driven decision-making.
Using modern data infrastructure and thoughtful product design, we've been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, justice-impacted individuals, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.
People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them.
About the role
The State Partnerships Manager is responsible for building strong relationships, deploying relationship capital, maximizing impact, and creating value for their partner states. Your job is to partner closely with the leadership teams of state prison agencies. These leaders, your new best friends, are responsible for thousands of staff, tens of thousands of people in prison, and billions of dollars. By clearly articulating the specific needs in your partner state, you'll define and communicate, internally and externally, how exactly Recidiviz will guide your partner states to safely increase liberty for the populations they influence. This role requires regular in-state travel (you would be expected to be holding in-person meetings with Salt Lake City officials 3-10 business days per month, with 1-4 days of travel within Utah to prisons and parole offices across the state).
While Recidiviz employees are based throughout the country, we are looking for someone who lives within commuting distance to Salt Lake City, UT for this particular role. We do not pay for relocation, but we welcome candidates who are currently based in Salt Lake City or are planning to be based there within a month of their start date.
Core responsibilities
Understand, deconstruct and document the needs of key correctional actors and justice involved individuals
Build deep relationships with key stakeholders by making them feel heard and supported
Adapt and deploy Recidiviz core product offerings, and ad hoc data analysis capabilities to delight state partners
Communicate in clear writing what specific steps ought be taken by product managers, user experience designers, data analysts and implementation engineers for Recidiviz to support your state's objectives
Drive partnerships towards success in terms of impact and financial sustainability
Self-regulation skills to effectively navigate high-intensity experiences with incarcerated individuals and correctional line staff in prison facilities and other challenging environments
Minimum Qualifications
Be a proactive problem solver. We're looking for someone quick to try to solve new problems they come across, rather than hoping someone else will get it - whether it's a missing template for a recurring meeting or spilled cereal in the office.
Have an understanding of how to make progress in challenging environments. You have a successful track record of stakeholder engagement and relationship management. You have a boundless commitment to the combination of creativity and persistence. Former colleagues describe you as the person who makes sure the changes that matter actually get implemented.
Bring experience working in or with state governments. You've worked in or alongside government agencies in Arizona or Utah, and have existing relationships you can leverage. You're able to hit the ground running and deepen engagement quickly by building on those trusted relationships.
Be a process leader. Good ideas are nothing without excellent implementation. You're excited about building replicable, clear processes internally and externally. You're a clear communicator and documentation wizard with a successful track record of managing cross-functional teams.
Open-minded, humble, and curious. You are eager to learn and especially capable of active and empathetic listening, particularly with our partners, who are often subject matter experts in their own right.
Be comfortable with, and excited by, technology: You are eager to supportively guide data analysis and technology products. You're excited to work with a fast-moving team, helping it bring order and prioritization to complexity, while also respecting-and enjoying-the need to be flexible.
3+ years of experience in account management, product management, political strategy / lobbying, business development, policy, or similar role.
Preferred qualifications
Have a connection to the criminal justice system and/or passion for doing work that matters: You have either lived or working experience with the operations and consequences of America's criminal justice system. You don't need to know everything about the field, but it is helpful if the design and efficacy of our criminal justice processes feel like issues that you cannot choose to ignore.
Compensation
Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers.
The expected salary range for this role is $112,000-$131,000. Actual pay depends on a combination of demonstrated skills, scope, and relevant experience.
What we offer
Effective, extremely thoughtful colleagues, working together on a mission that matters
90% medical, dental, and vision insurance coverage for you and your dependents
Flexible time off, including 20 days of PTO and 13 paid holidays
12 weeks of paid parental leave
401(k) retirement plan with 5% company match and no vesting period
Complimentary One Medical membership (depending on location)
Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
Monthly ClassPass credit for personal wellness
Free mental health support via Talkspace
Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
An annual company offsite each spring and other ad-hoc gatherings
All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit
More about Recidiviz
Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we've built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator's 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.
Today, Recidiviz works with (and earns revenue from) over 18 state partners - big and small, red and blue - and covers more than 40% of the US incarcerated population. We have helped to get tens of thousands of people out of the criminal justice system, safely and equitably, and saved states nearly $1 billion. In the next five years, Recidiviz plans to partner with 40 states and help 250,000 people who are stuck in the system to get out and stay out. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners - from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.
To learn more about how we do what we do, check out our 2024 Year in Review, read some press coverage, or watch our TED Talk. And if you're really keen to see our work, you can dive into our Github :).
An important note
Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look - you might be great for another role or another time!
Auto-ApplySenior Manager, Global Commissions
Owner/manager job in Salt Lake City, UT
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
Instructure is seeking an experienced and meticulous Senior Manager of Global Commissions to lead our commissions team and oversee all aspects of our sales incentive compensation programs. This is a critical leadership role responsible for ensuring the timely and accurate calculation and payment of commissions for our global sales organization.
You will manage a distributed team of four, including two remote analysts in the United States and two analysts in the Philippines. This role requires a hands-on leader who can drive process improvements, implement robust controls, and serve as the subject matter expert for all commission-related inquiries. If you are a strategic thinker with a passion for operational excellence and team leadership, we encourage you to apply.
What you'll do:
* Team Leadership & Development: Lead, mentor, and develop a high-performing, geographically distributed team of four commission analysts. Foster a collaborative and supportive team environment that promotes professional growth.
* Commission Calculation & Administration: Oversee the end-to-end administration of sales commissions for approximately 500 global employees across more than 10 unique compensation plans. Ensure all commissions are calculated accurately, verified, and paid on time each cycle.
* System Management: Serve as the primary system administrator for our Incentive Compensation Management (ICM) tool, Performio. Manage system configuration, data integration, and troubleshoot any issues to ensure system integrity and efficiency.
* Plan Updates & Maintenance: Lead the periodic, generally annual, process of updating and implementing changes to commission plans within Performio. Collaborate with Sales Leadership, Finance, and HR to ensure plan designs are translated accurately into system calculations.
* Process Improvement & Control: Develop, document, and implement robust controls, policies, and procedures to govern the entire commissions process. Continuously identify opportunities for process automation and efficiency to enhance accuracy and reduce manual intervention.
* Reporting & Analysis: Prepare and present detailed commission reports, dashboards, and financial accruals for leadership. Provide insightful analysis on sales performance, commission expenses, and the effectiveness of incentive plans.
* Cross-Functional Collaboration: Act as the primary point of contact for all commission-related matters. Work closely with Sales, HR, Payroll, and Finance teams to resolve discrepancies, answer inquiries, and ensure seamless cross-departmental workflows.
* Compliance & Auditing: Ensure strict adherence to company policies, plan documents, and internal controls (e.g., SOX). Support internal and external audits of the commission process.
What you will need to know/have:
* Experience: 7+ years of progressive experience in commissions administration, sales operations, or a related finance role, with at least 3 years in a management or leadership capacity.
* Leadership: Proven experience leading and managing a team, with a strong preference for candidates who have managed remote or international direct reports.
* ICM System Expertise: Hands-on experience with an automated Incentive Compensation Management (ICM) platform is required. Direct experience with Performio is strongly preferred.
* Analytical Acumen: Exceptional analytical, quantitative, and problem-solving skills with a high degree of accuracy and attention to detail.
* Process-Oriented: A demonstrated ability to design, document, and implement effective business processes, policies, and internal controls.
* Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex commission structures and calculations to a variety of audiences.
* Technical Skills: Advanced proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables, complex formulas). Experience with CRM systems (e.g., Salesforce) and ERP systems is a plus.
* Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
It would be a bonus if you also had:
* Experience working in a fast-paced, high-growth technology or SaaS company.
* Deep understanding of complex, multi-variable compensation plans.
Get in on all the awesome at Instructure!
* We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
* Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
* Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
* Generous time off, including local holidays and our annual company-wide "Dim the Lights" week in late December, when we encourage everyone to step back and recharge
* Comprehensive wellness programs and mental health support
* Annual learning and development stipends to support your growth
* The technology and tools you need to do your best work - typically a Mac, with PC options available in some locations
* Motivosity employee recognition program
* A culture rooted in inclusivity, support, and meaningful connection
$140,000 - $169,000 a year
This range reflects our target hiring range, with flexibility based on experience, skills, and market factors.
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Operations Manager
Owner/manager job in Draper, UT
Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.
Responsibilities and Duties
1. Serve as a leader and set an example of embodying the principles of SIMCO's Mission in Service.
2. Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities.
3. Manage and control key variable expense accounts, technical and administrative staff.
4. Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
5. Instill operational process efficiency to reduce costs and provide technical support for sales and operational efforts.
6. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
7. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
8. Support the Regional Director/VP in key initiatives and projects.
9. Recommendation for asset acquisition with appropriate justification.
Qualifications
1. Experience managing a technical service group at a company in a relevant or comparable
industry.
2. At least 10 years experience in the Calibration and Repair industry with formal
experience in Physical Dimensional, RF/Microwave and general test equipment
calibration. A formal PMEL or equivalent technical training is highly desirable.
3. At least 4 years experience as a supervisor/manager.
4. At least 2 years of proven P&L management experience and lab budget creation.
5. Excellent oral and written communication skills.
6. Knowledge of MS Office applications.
7. Ability to manage and motivate employees.
Physical Demands
Must be able to lift to 45 lbs. without assistance. Occasional standing and bending are
required.
Working Environment
Work primarily in a laboratory or manufacturing environment at a SIMCO location and
or customer sites. Travel may be required to other domestic and possibly international
locations.
What We Offer
Full-time, exempt position, sign on bonus eligible
Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, childcare spending accounts and tuition reimbursement
Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
About Us
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: ***********************
For the second year in a row, SIMCO has been named #1 on a list of "The Best Places to Work" in the Bay Area by the Silicon Valley Business Journal and San Francisco Business Times.
Auto-ApplyManager - Business Growth Enablement
Owner/manager job in Salt Lake City, UT
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations and many of the biggest companies in the world. Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The **Global Corporate Payments B2B Expansion / Deal Advisory Manager** will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
**Overall responsibilities:**
+ Growing and entrenching business by expanding or cross selling the American Express B2B payment suite to existing GCG/LM clients.
+ Responsibilities will also include working closely with Global and Large (G&L) CLM teams to identify top B2B opportunities, enhance customer relationships to drive program growth, profitability and client satisfaction.
+ Role will be required to partner with key SMEs within American Express to ensure robust payment programs are achieved and implemented.
+ Ongoing program oversight to ensure sustainable supplier management will be a critical component of long term responsibility.
+ Strong relationship and program management skills will also be required to facilitate SME involvement in designing and implementing robust programs.
+ The candidate must have the ability to build relationships with key decision makers within existing payments programs to demonstrate the value drivers of American Express payment tools.
+ The candidate will work closely with our GMNS (MA, COE, CLM) partners to drive enablement success.
+ The candidate will be responsible for leading key discussions focused on integrating B2B tools with organization's ERP systems as well as conducting full P2P work stream discussions.
+ The candidate should have a good understanding of our clients technical environments, including ERP systems, procurement systems and P2P solutions
**Qualifications:**
+ Strong track record of identifying and closing complex B2B deals with proven results
+ Effective communication skills taking a consultative approach to service, sell, entrench and drive success
+ Strong interpersonal skills to partner with American Express SMES to consult with the client about best practices and other B2B solutions
+ Ability to build relationships and effectively communicate with Procurement, Finance and Treasury professionals
+ Strong interpersonal skills to identify and share best practices
+ Experienced at leading and executing on sales strategies, presentations and subsequent negotiations
+ Strong financial and analytical skills
+ Experienced in sourcing and qualifying leads and managing a pipeline of multiple accounts, researching and understanding customer needs, and planning strategically to close the sale through solutions selling
+ Proven as tenacious, focused and results-oriented
+ Must be able to work in a virtual environment
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
**Job:** Sales
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25022862
Senior Manager, Global Regulatory Affairs
Owner/manager job in Salt Lake City, UT
Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle activities for all assigned projects in alignment with the Global Regulatory Lead. Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed. Works collaboratively with members of the global regulatory team to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
**J** **ob Responsibilities**
- Provides critical support in developing global regulatory strategy, planning and execution of global investigational and marketed prescription drug submissions and manages lifecycle regulatory activities in alignment with the Global Regulatory Lead (GRL).
- Identifies the need and obtains regulatory intelligence, researches precedent approvals and prior health authority decisions to assess applicability to support development of strategic options for assigned Otsuka products.
- Translates complex pertinent global requirements and provides an assessment of the associated regulatory challenges to the GRL, global regulatory team, assigned project teams, and internal/external functional business units as needed.
- Works collaboratively with members of the global regulatory team (GRL, regional leads, CMC-RA, labeling, medical writing, regulatory operations, etc.) to develop global regulatory plans, address global regulatory issues, health authority queries, and regulatory obligations.
- Authors, coordinates, reviews, and executes submissions and responses to regulatory authorities related to INDs, amendments, supplements, aggregate reports, NDAs (as applicable) within company timelines and in accordance with regulations and guidelines.
- Independently manages preparation of INDs, CTAs, amendments, supplements, and aggregate reports within company timelines and in accordance with regulations and guidelines.
- Confirms submission documents are accurate, compliant, and high-quality to allow for smooth and expeditious approvals from regulatory authorities.
- Serves as the sponsor point of contact to the health authority.
- Represents GRA in project team meetings and provides regulatory guidance and perspective to the cross-functional team in conjunction with GRL, to determine appropriate actions to meet timelines and/or resolve issues.
- Effectively manages and directs internal support staff and external consultants for assigned projects.
- Interacts effectively with internal/external functional business units to gather data and develop documentation required for on-time submissions.
- Works closely with GRA department to execute departmental initiatives to improve overall efficiency, quality, and/or output.
- Assess and develop innovative ideas to move GRA department to address current and future challenges.
**K** **nowledge, Skills, and Competencies**
**K** **nowledge**
- Experience working in the pharmaceutical and/or healthcare industry.
- Knowledge and experience with preparation of global regulatory submissions (IND, CTA, NDA or BLA, MAA).
- RAC certification a plus.
**Skills**
- Strong oral and written communication skills.
- Solid working knowledge and understanding of the drug development process, laws, regulations, and guidelines including FDA, ICH, etc.
- Able to successfully interpret and apply regulatory intelligence to work output.
- Ability to lead teams, prioritized work, proactively manage and communicate issues, scopes progress and risks throughout the project lifecycle ensuring key stakeholders are informed.
- Able to establish close communications and working relationship with cross functional teams to meet business objectives.
Results-oriented, entrepreneurial, and self-motivated with excellent organizational skills with ability to learn and grow.
- Strong demonstrated experience with Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and familiarity with electronic document management systems (EDMS).
**Competencies**
See OPDC Competencies Chart (Level X)
**P** **hysical Demands and Work Environment**
Travel (approximately 20%)
See document Physical Demands and Work environment for further requirements.
**Education and Related Experience**
Bachelor's degree with 5+ years' experience or Master's degree with 2 years' experience in regulatory affairs or related areas (e.g., clinical development, project management, quality assurance, etc.) in pharmaceutical or healthcare related industry. Experience with FDA or other health authority interactions desirable.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $219,650.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Senior Manager Internal Audit
Owner/manager job in Draper, UT
What does Senior Manager Internal Audit do at Swire Coca-Cola? As the Senior Manager of Internal Audit at Swire Coca-Cola, you will oversee audits for corporate functions, production sites, and distribution centers, ensuring processes are current, effective, and compliant. As a candidate experienced with internal company/business audit processes you'll identify control gaps, recommend improvements, and partner with business leaders to implement changes. This role includes drafting process narratives, developing audit programs, mentoring staff, and supporting leadership with strategic projects. The right candidate will standardize documentation, train their teams of direct reports on new policies to utilize within their assigned regions, and conduct follow-up audits to ensure adoption. Strong analytical skills, exceptional communication, and the ability to lead complex audits are essential. This is a 100% in-office role based in Draper, UT, with domestic travel required.
Responsibilities:
Complete location audits to verify compliance with policies, procedures and regulations dependent on regular monitoring of activities and senior management request.
Review location audit history, recent and/or recurring issues, related to operational compliance matters and other key factors in determining location and process reviews.
Serve as the lead when working with other staff, specifically in larger more complex locations (combo-centers with distribution, production, fleet, and CAM operations) attending and participating in cross functional meetings to understand new processes and issues
Analyze key financial data prior to visits, including but not limited to, generating relevant reports and looking into the transaction details to determine cause and identify anomalies that may require additional review.
Determine sample population for perspective detail testing given initial analysis of data. Testing must be complete, accurate and documented with focus on larger compliance expectations rather than minor details
Prepare and maintain organized audit workpapers/notes per established methods (online and hardcopy) and communicate findings to management in a constructive, collaborative manner; maintain and update audit database
Provide guidance on company policies and effective corrective action plans keeping VP of Internal Audit updated as required
Establish and maintain productive work relationships with all departments and levels of staff, being persuasive but not demanding on issues that affect the company
Serve as a back-up on collaborative internal and external activities (i.e. CONA Audit Working Group) when VP is unavailable, and other tasks when appropriate.
Serve as a mentor and trainer for direct reports, reviewing work and providing coaching on opportunities for improvement
Requirements:
Bachelor's Degree in Accounting, Business Administration, Finance or relevant field required
Master's Degree preferred
4+ years of experience in controls and auditing or accounting related field required
Experience in leading and coaching staff, or ability and skill set to do so with successful completion of duties regularly performed by an Auditor I required
Certified Public Accountant (CPA) preferred
Certified Internal Auditor (CIA)preferred
Certified Information Systems Auditor (CISA)preferred
Wholesale or distribution operational background preferred
Internal controls knowledge across various functions e.g. finance reporting, warehouse, etc.
Experience with financial reporting systems i.e. SAP, Power BI) and applications like i.e. Samsara, Comdata
#LI-AI1
Payroll and Benefits Senior Manager
Owner/manager job in Lehi, UT
Job Description
Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity.
If you've ever wanted to use your professional skills to make a real impact, this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like, and we believe every role here plays a part in that mission.
The Role: Payroll and Benefits Senior Manager |
As our Payroll and Benefits Senior Manager, you'll ensure our team members are paid accurately and on time, every time. You'll oversee payroll processing and benefits management, maintain compliance with all regulations, and collaborate with HR and Finance to support our growing organization. Your work will directly contribute to creating a smooth, supportive experience for the people who care for our patients every day.
What You'll Do:
· Ensure payroll timeliness, accuracy and compliance with applicable laws and company policies
· Manage payroll schedules, systems, and data integrity
· Partner with Finance leadership to develop payroll and benefits strategies
· Supervise payroll staff and support their professional development
· Coordinate with vendors and internal/external auditors as needed
· Generate and analyze payroll reports for leadership
What You Need:
Multi-state payroll experience - both processing and managing payroll teams
Experience with companies of 500+ employees
Experience developing payroll and benefits strategy
Familiar with state tax reporting requirements
Experience handling commissions and bonuses
Experience in benefits administration, ideally for self-funded benefits plans
Why You'll Love Working at Serenity:
· Fulfillment - contribute to helping our patients ‘take back their lives'
· Competitive pay
· Excellent benefits: We cover 90% of medical, dental & vision
· 401(k) - because your future deserves self-care too
· 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
Sr. Manager, Licensing and Permitting
Owner/manager job in Lehi, UT
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Position Overview:
The Sr. Manager, Licensing and Permitting is a strategic leadership role responsible for overseeing all aspects of licensing and permitting compliance within the organization. This role ensures that the company meets all statutory and regulatory requirements across jurisdictions, leads cross-functional coordination efforts, manages key projects, and drives continuous improvement initiatives. Acting as a critical liaison between senior leadership and operational teams, the Senior Manager champions effective communication, rigorous compliance tracking, and the development of licensing programs that support the company's growth and risk management objectives.
Key Responsibilities:
Lead and manage the employee licensing team, ensuring timely and accurate processing of applications, renewals, and regulatory filings.
Develop and execute strategic plans to maintain and improve compliance with federal, state, and local licensing and permitting requirements.
Track and report on key performance indicators (KPIs) to identify gaps, trends, and opportunities for process enhancements.
Collaborate cross-functionally with Legal, Operations, Sales, and other departments to ensure alignment and awareness of licensing requirements and changes.
Serve as the primary liaison for internal stakeholders and external regulatory agencies.
Lead special projects that enhance compliance frameworks or address emerging regulatory challenges.
Evaluate and refine training programs to ensure they are current with evolving regulations and internal policies.
Prepare clear, data-driven reports and presentations for senior management on compliance status, risks, and action plans.
Foster a culture of continuous improvement and accountability within the licensing and permitting team.
Qualifications:
Strong knowledge of applicable laws, regulations, and best practices governing licensing and permitting processes.
Proven project management skills with the ability to lead cross-functional initiatives.
Excellent communication skills, both verbal and written, with experience managing stakeholder relationships at various levels.
Proficient in data analysis and reporting, with advanced skills in Microsoft Excel and other relevant tools.
Ability to prioritize competing demands and manage multiple projects simultaneously in a fast-paced environment.
Demonstrated leadership and team development capabilities.
Preferred Skills:
Experience in a regulated industry such as security/smart home, solar, utilities, telecommunications, or healthcare.
Familiarity with licensing software and compliance management systems.
Strong problem-solving skills and a proactive approach to risk management.
Company Culture
Learn about Vivint Culture and why it's a great place to grow your career!
Here are some highlighted perks you should ask us about:
Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
SAFETY
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicants experience or skills.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Heavy Recovery Owner Operator
Owner/manager job in Salt Lake City, UT
Only candidates with their tow truck will be considered. Prior experience is required.
We are seeking a skilled and professional Heavy Recovery Operator to operate heavy-duty recovery vehicles and provide towing and recovery services for commercial vehicles. The ideal candidate will excel in advanced recovery techniques, ensure adherence to safety and regulatory standards, and deliver exceptional roadside assistance. Additionally, the operator will provide support to customers both in person and through remote or virtual consultations, advising on recovery procedures or vehicle safety, and maintaining detailed service documentation to support both on-site and virtual interactions. Candidates must have a modern smartphone with an active internet connection to efficiently manage orders and assignments through the company app. Proficiency in navigating mobile applications, digital platforms, and app-based workflows is essential for seamless task execution and communication.
Compensation ranges from $52,000 to $93,600 per year, based on experience and availability.
Job Specifics
Operate heavy-duty recovery vehicles for towing and recovery of commercial vehicles.
Perform advanced recovery tasks, including winching and vehicle uprighting.
Respond to roadside assistance requests for jump-starts, tyre changes, lockouts, and other support services.
Ensure secure and safe vehicle transportation, following all safety protocols.
Conduct routine inspections and maintenance checks for recovery vehicles.
Maintain accurate service records and logs of towing activities.
Provide professional and courteous customer service, even in high-pressure situations.
Adhere strictly to local, state, and federal towing regulations and safety standards.
Qualifications and ExperienceQualifications
High school diploma or GED equivalent.
Valid driver's license with a clean driving record; CDL preferred.
Comprehensive knowledge of towing safety practices, equipment handling, and regulatory standards
Experience
Minimum 5+ years of experience in heavy-duty towing and recovery for commercial vehicles.
Proficiency in advanced recovery techniques, including winching and vehicle uprighting.
Proven ability to handle complex roadside challenges under pressure.
Strong interpersonal and communication skills for client interaction.
Why Join Us?Our innovative approach to remote mechanic jobs is reshaping the industry, offering unparalleled opportunities for skilled professionals like you. By joining our team, you'll be at the forefront of this revolution, leveraging cutting-edge technology to provide expert services from anywhere. With flexible schedules and the ability to work remotely, you'll enjoy greater freedom and autonomy in your career. Plus, our commitment to inclusivity ensures that every team member is valued and supported. If you're ready to be part of a forward-thinking organization that's changing the game for mechanics, apply now and embark on a rewarding journey with us.About CompanyAt our organization, we're on a mission to revolutionize the opportunities available in the mechanic industry by pioneering remote mechanic jobs. We believe that skilled mechanics shouldn't be limited by traditional brick-and-mortar settings but should have the flexibility to work remotely, leveraging technology to provide expert services wherever they're needed. By embracing remote work, we're empowering mechanics to optimize their schedules, reduce commuting time, and expand their reach to serve clients beyond geographical boundaries. Through innovative platforms and robust support systems, we're creating a new paradigm in the mechanic industry, one that prioritizes efficiency, accessibility, and inclusivity. Join us in shaping the future of remote mechanics and unlocking endless possibilities for professionals in the field.
Seasonal Operations Manager
Owner/manager job in Salt Lake City, UT
EAW is seeking an Operations Manager to drive daily performance and ensure seamless support across client programs. This role fosters a high-performing culture where students and professional staff thrive through collaboration, accountability, and continuous team development.
The ideal candidate is comfortable in a dynamic, matrixed organization, demonstrates sound judgment, and excels in cross-team communication and compliance. At EAW, we value diversity, recognize innovation, and celebrate growth. If you're motivated by excellence and inspired to lead teams while making a lasting impact on the student experience, we invite you to join us.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities
Drive Partner Success: Lead oversight of assigned programs to deliver an exceptional partner experience by meeting key business metrics, ensuring efficient processes, timely execution, and effective issue resolution in collaboration with internal and client teams.
Lead Program Launches: Partner across teams to manage new program launches with strong design, readiness, risk mitigation, and seamless transition to ongoing operations.
Optimize Performance: Leverage data, partner feedback, and stakeholder insights to identify opportunities that enhance experience, improve efficiency, and minimize cost, business, or compliance risks.
Develop Expertise: Build subject matter expertise within your program or channel to design effective end-to-end processes, maintain accurate documentation, resolve escalations through root cause analysis, and influence future program design that promotes standardization and compliance.
Essential Functions
Lead Daily Operations: Manage the performance of 8-12 Customer Service Supervisors and a workforce of 200+ agents, ensuring KPIs, revenue, productivity, schedule adherence, and retention goals are consistently achieved.
Coach & Develop Leaders: Provide ongoing coaching, feedback, and performance evaluations for Supervisors, addressing quality, productivity, and attendance while supporting their professional growth.
Enhance Client Partnerships: Build and maintain strong client relationships through clear communication, proactive issue resolution, and a balanced focus on service excellence and fiscal responsibility.
Drive Team Engagement: Conduct daily huddles and weekly meetings with Supervisors to align on priorities, recognize achievements, and foster a motivated, high-performing culture.
Recruit & Onboard Talent: Partner with EAW's Student Success team in interviewing and selecting candidates, ensuring a strong pipeline of student and staff talent.
Optimize Operations: Recommend and implement strategies to improve efficiency, reduce costs, and increase revenue, leveraging data to analyze trends and customer needs.
Manage Workforce Performance: Oversee scheduling, staffing, and workload management in partnership with Workforce Management, ensuring service levels are consistently met.
Promote Compliance & Consistency: Collaborate with HR to ensure adherence to policies, procedures, and performance standards connected to attendance, conduct, and Tuition Assistance eligibility.
Champion EAW's Mission: Serve as a subject matter expert on EAW's mission, tuition assistance program, and student value proposition, supporting student agents through their development journey.
Lead Strategic Initiatives: Contribute to leadership meetings, performance reviews, and presentation development, driving organizational priorities and outcomes
Basic Qualifications
Bachelor's degree in a related field or equivalent professional experience.
Minimum 5 years of proven leadership in a call center or customer service environment.
Demonstrated ability to lead, coach, and motivate large teams to achieve high performance.
Skilled in reporting, analyzing results, and driving continuous improvement initiatives.
Strong track record of managing stakeholders, optimizing processes, and successfully implementing change in complex, fast-paced environments.
Excellent analytical and problem-solving skills with sound decision-making and attention to detail.
Effective influencer and thought leader with the ability to manage multiple priorities and projects simultaneously.
Exceptional collaboration skills, with experience working across diverse teams and time zones to achieve results.
Strong written and verbal communication skills, including the ability to present confidently to senior leaders and negotiate effectively.
Commitment to confidentiality and protection of sensitive information, including PII.
$75,000 - $85,000 a year
Exempt
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT:
Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.
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