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  • Operations Manager

    Amazon.com, Inc. 4.7company rating

    Owner/manager job in Riverside, CA

    . Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develo Operations Manager, Operations, Manager, Manufacturing, Operation, Skills
    $113k-159k yearly est. 7d ago
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  • Property & Asset Operations Manager

    Confidential Re Company 4.2company rating

    Owner/manager job in Irvine, CA

    Employment Type: Full-Time | Exempt Role Description A privately held commercial real estate organization is seeking an experienced Property & Asset Operations Manager to support a growing portfolio of retail and mixed-use assets. This role sits between property management and asset management and is focused on financial and operational execution, not long-term investment strategy. This position plays a key role in preparing operating budgets, overseeing CAM reconciliations, and ensuring day-to-day property operations and financial performance align with approved asset plans. The role partners closely with asset management, property management, accounting, leasing, and leadership to support disciplined execution and protect NOI. This opportunity is well-suited for a technically capable, execution-oriented real estate professional who understands how properties operate financially and operationally and thrives in a structured, ownership-driven environment. Qualifications Prepare annual operating budgets and reforecasts based on historical performance, property conditions, vendor contracts, and lease recovery structures Monitor operating results versus budget and identify variances, risks, and corrective actions Oversee CAM reconciliations with appropriate internal oversight Interpret lease language related to recoverable expenses, caps, exclusions, and allocations Coordinate responses to tenant CAM questions, audits, and disputes Provide operational oversight in partnership with property management teams Support leasing execution through coordination of operational readiness and critical lease dates Assist with execution of approved capital projects, including schedule and spend tracking Serve as a coordination point between asset management, property management, accounting, leasing, and construction Support audits, lender requests, and ownership inquiries related to operations, budgets, and CAM Qualifications Required 6-10 years of experience in commercial property management, asset operations, or similar execution-focused real estate roles Demonstrated experience preparing operating budgets and managing CAM reconciliations Strong understanding of commercial leases, operating expenses, and recoveries High attention to detail with strong organizational and follow-through skills Proficiency with Excel and property management/accounting systems Preferred Experience with retail and/or multi-tenant commercial properties Background working closely with asset management, accounting, and leasing teams Comfort operating within defined approval and escalation frameworks What We're Looking For Technically strong and detail-oriented Process-driven and reliable Calm, professional judgment under pressure Clear communicator across operational and financial teams Able to handle confidential information with discretion Comfortable owning execution without owning strategy
    $78k-120k yearly est. 2d ago
  • District Manager - Southern California and Phoenix

    Aldi 4.3company rating

    Owner/manager job in Moreno Valley, CA

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. Roles within this division cover these areas: Southern & Central California and Arizona Click here to view our divisional map Position Type: Full-Time Starting Salary $105,000 Signing Bonus: $5,000 Salary Increases: Year 2 $120,000 | Year 3 - $130,000 | Year 4 - $140,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. Works with direct reports to develop and implement action plans that will improve operating results. Ensures adherence to company merchandising plans. Plans and conducts regularly scheduled meetings with direct reports. Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. Recruits and recommends qualified employees for their team's staff positions. Approves all time-off requests for direct reports. Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. Coordinates with direct reports in the recruitment and interviewing of applicants. Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. Supports direct reports in conducting store meetings. Consults with leadership on the development of their team's strategy. Advises leadership to source external vendors for applicable services when appropriate. Liaises with regions to ensure timely and efficient communication flow. Consults with the business to effectively design and streamline applicable processes within the organization. Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. Ensures that store personnel comply with the company's customer satisfaction guidelines. Oversees and manages the appropriate resolution of operational customer concerns by store management. Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. Conducts store inventory counts and cash audits according to guidelines. Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. Identifies cost-saving opportunities and potential process improvements. Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. Other duties as assigned. Education and Experience: * Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Develops and maintains positive relationships with internal and external parties. Negotiation skills. Conflict management skills. Ability to interpret and apply company policies and procedures. Knowledge of the products and services of the company. Problem-solving skills. Excellent verbal and written communication skills. Prepares written materials to meet purpose and audience. Ability to stay organized and multi-task in a professional and efficient manner. Gives attention to detail and follow instructions. Establishes goals and works toward achievement. Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: Daily. Local. Company Car.
    $105k yearly 1d ago
  • Commercial Plumbing Service Manager

    Arena Family of Companies

    Owner/manager job in Rancho Cucamonga, CA

    Employment Type Full time 85-110k, Monday through Friday, 3:00 p.m. to 11:30 p.m. About the Role Working directly with a statewide provider of commercial electrical, mechanical, and plumbing services with a Service Department that operates 24/7. We are seeking an experienced Commercial Service Plumbing Manager to lead and support a team of Plumbing Technicians while managing key administrative responsibilities tied to commercial plumbing service, repair, and troubleshooting. This role is ideal for a hands on commercial plumbing leader with strong field credibility, scheduling discipline, and a customer service mindset. The position requires prior supervisory experience and a background in commercial service, tenant improvements, and or new construction. Schedule Monday through Friday, 3:00 p.m. to 11:30 p.m. Key Responsibilities • Schedule, assign, and review work order activity for commercial plumbing technicians in coordination with dispatch and account managers • Manage field staff to achieve departmental goals, productivity targets, and service standards • Provide real time phone support to service technicians and assist with troubleshooting and solution development • Forecast and coordinate plumbing equipment, tools, and material needs • Train and coach technicians on commercial service plumbing best practices and technical execution • Manage personnel in compliance with state labor laws, company policies, and internal protocols • Build and maintain strong working relationships with customers, supervisors, field staff, and internal departments • Support department growth and performance through additional duties as assigned Qualifications • Minimum of five years of journeyman level commercial plumbing experience • At least two years of recent supervisory experience in a commercial plumbing environment • Strong troubleshooting, problem solving, and decision making skills • Excellent written and verbal communication skills • Proficiency with mobile applications, Microsoft Office, and web based software platforms Compensation and Benefits • Competitive wages • Medical coverage • 401(k) with employee contributions • Supplemental insurance options • Paid sick leave and vacation time • Skilled trade development and career advancement opportunities How to Apply Submit your résumé to be considered. If you want, I can also create a shorter, punchier version optimized for passive candidate attraction.
    $66k-110k yearly est. 1d ago
  • Operations Manager

    Emser Tile 4.4company rating

    Owner/manager job in Temecula, CA

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business
    $66k-107k yearly est. 2d ago
  • Operations Manager

    BCI Acrylic Independent Dealers

    Owner/manager job in Riverside, CA

    Operations Manager- Bathroom Remodeling Inland Empire, CA & Surrounding Areas JD Bathroom Remodel Express is a trusted, locally operated remodeling company proudly serving homeowners throughout the Inland Empire. We specialize in stylish, low maintenance, and cost-effective bath and shower systems. Our reputation is built on quality craftsmanship, efficient one day remodels, and an exceptional customer experience from start to finish.About the Role We are seeking an experienced Operations Manager to lead both our installation operations and in home sales performance. This is a full time, hands on leadership role for a driven professional with a strong background in construction and home improvement sales. You will be responsible for managing teams, driving revenue, ensuring installation quality, and delivering outstanding customer satisfaction. This role is ideal for someone who thrives in a fast paced environment and enjoys owning results across sales, operations, and customer experience.Key ResponsibilitiesOperations and Installation Management • Oversee and schedule all bath and shower system installations • Lead, coach, and support installation crews to ensure timely, high quality workmanship • Review customer contracts and coordinate product ordering • Manage warehouse inventory, materials, and vendor relationships • Handle all permitting, documentation, and CRM updates • Support installers with on site issues, service calls, and quality control • Conduct post installation follow ups to ensure customer satisfaction and request referrals • Analyze job costs, installation efficiency, and service trends for continuous improvement • Assist in hiring, onboarding, training, and performance management of installation staff • Maintain accurate records for schedules, timesheets, receipts, and job completions Sales Leadership and Revenue Growth • Lead and grow a team of in-home sales representatives • Review appointments scheduled by the inside sales team • Review sales performance daily, weekly, and monthly and take corrective action as needed • Prepare and lead ongoing sales and product training meetings • Set clear expectations and performance goals aligned with company objectives • Ensure consistent use of iPad presentations, electronic contracts, and CRM systems What We're Looking For • 5 plus years of operations management experience • 2 plus years of leadership or management experience • Background in acrylic bath and shower systems is a plus • Strong leadership, coaching, and team development skills • Excellent customer service, organization, and communication abilities • Comfortable using iPads, electronic contracts, and CRM platforms • Valid driver's license and clean driving record Compensation and Benefits • Competitive salary based on experience • Performance based incentives • Supportive, professional, and growth oriented work environment • Long term career growth with a rapidly expanding company Join JD Bathroom Remodel Express If you are a results driven leader who excels at balancing sales performance, operational excellence, and customer satisfaction, we would love to hear from you. Join a company that values quality, integrity, accountability, and teamwork.
    $66k-114k yearly est. 7d ago
  • Plant Manager

    Westlake Royal Building Products

    Owner/manager job in Rialto, CA

    The Plant Manager is responsible for overseeing all aspects of manufacturing operations. This role ensures production efficiency, quality control, safety compliance, and team development in alignment with company goals and strategic initiatives. DUTIES AND RESPONSIBILITIES May include, but are not limited to, the following: · Lead plant operations to meet production targets, quality standards, and safety goals. · Oversee the layout and optimization of equipment, workflow, and workforce utilization specific to concrete tile manufacturing. · Develop and execute operational strategies to improve throughput, reduce waste, and enhance product quality. · Foster a culture of continuous improvement using lean manufacturing principles (e.g., Kaizen, Six Sigma). · Collaborate with cross-functional teams including Sales, Product Development, and Supply Chain to ensure customer satisfaction and timely delivery. · Manage plant budgets, including operating and capital expenditures, aligned with market demand and business forecasts. · Ensure compliance with OSHA, EPA, and other relevant safety and environmental regulations. · Promote a safe work environment and lead initiatives to achieve zero-injury performance. · Train and develop supervisory and managerial talent within the plant. EDUCATION, EXPERIENCE AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's degree in Engineering, Industrial Management, or a related technical field. Experience Minimum 10 years of progressive leadership in manufacturing operations, preferably in building materials or concrete products. Experience with lean manufacturing and continuous improvement methodologies is highly desirable. Skills - Strong leadership and team-building capabilities. - Proficiency in interpreting financial reports, P&L statements, and operational KPIs. - Ability to manage multiple priorities in a fast-paced production environment. - Excellent organizational, communication, and decision-making skills. - Familiarity with ERP systems and manufacturing software tools. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to sit, stand, walk, bend, and lift up to 35 lbs. Vision requirements include close, distance, color, and peripheral vision. WORK ENVIRONMENT · Must be able to work in a manufacturing environment with moderate noise levels and exposure to dust and heat. Our compensation reflects the cost of labor across several US markets. The pay range $140,000 - $182,000 per year is based on relevant market data in our lowest and highest geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, experience, and skillset. Westlake is a total compensation company. Depending on the position offered, sign on payments, and other forms of compensation may be offered as part of a total compensation package (also to include a full range of medical and other benefits).
    $140k-182k yearly 2d ago
  • Sr. Manager, Wealth Advisor - Schwab Wealth Advisory

    Charles Schwab 4.8company rating

    Owner/manager job in Irvine, CA

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Sr. Manager, Wealth Advisor within Schwab Wealth Advisory (SWA), you are joining a premier, fee-based, and non-discretionary investment advisory solution, providing clients with a personal relationship, specialized service, and ongoing advice built on Schwab's approach to investing. You will have a direct impact on the lives of clients, working as a fiduciary within a dedicated Schwab Wealth Advisory team to deliver an exceptional client experience. SWA's advice philosophy will empower you to use a vast array of products (i.e. stocks, bonds, ETFs, mutual funds, separately managed accounts, option trading), setting you up for success to help clients manage their more complex portfolios and achieve their goals. You'll grow within an experienced, collaborative team, while deepening relationships with various partners, including industry leading advisors. You'll also have the opportunity to mentor junior SWA team members. If you are looking to develop with a firm that will challenge you to deepen your wealth management expertise, within a role that allows you to help clients while doing what you love, this may be the opportunity for you. What you have Required Qualifications CFP designation or CFA designation Bachelor's degree Active and valid FINRA Series 7 license May be obtained with a 120-day condition of employment Active and valid FINRA Series 66 license required May be obtained with a 120-day condition of employment Five or more years of advisory experience, including creating and customizing financial plans and portfolios for clients. Preferred Qualifications Five or more years working directly with clients in the financial services industry highly preferred In addition to the salary range, this role is also eligible for bonus or incentive opportunities. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $110k-139k yearly est. 2d ago
  • Operations Manager Tree Care

    Brightview 4.5company rating

    Owner/manager job in Fontana, CA

    **The Best Teams are Created and Maintained Here.** + The Operations Manager Tree is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety. This role manages staff, resources, and workflows to achieve financial and operational targets while maintaining compliance with company policies. The Operations Manager drives continuous improvement, fosters collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and Efficiency:** Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness + **Team Leadership and Development:** Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly + **Forecasting and Labor Management:** Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets + **Procurement and Inventory Management:** Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries + **Safety, Compliance and Risk Management:** Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation + **Reporting and Performance Metrics:** Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement + **Customer Service, Satisfaction, and Jobsite Quality:** Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals + **Resource Planning:** Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand + **Collaboration and Communication:** Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations **Education and Experience:** + Associate's or Bachelor's degree in a landscape or business-related field, or equivalent experience in a service-based industry + Minimum 7 years of experience in the construction or landscaping industry + Minimum 2-3 years of management experience within the landscape or service industry + Qualified Applicator License (Pesticide or Fertilizer) preferred + Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, Arbor Notes, BrightPath, and MFP/WAR calls. + Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures + Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment. + Bilingual in English and Spanish preferred + Effective written and oral communication skills + Ability to create and foster a team-oriented environment **Physical Demands/Requirements:** + Ability to walk, bend, twist, and carry up to 50lbs + Ability to traverse uneven surfaces on job sites for quality checks and inspections + Must be able to travel within the branch territory to visit designated client properties **Work Environment:** + Field-based role; will have regular office work **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **Compensation Pay Range:** $70,304 - $90,000 **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._
    $70.3k-90k yearly 7d ago
  • Student Services Manager

    Spartan College of Aeronautics and Technology 3.9company rating

    Owner/manager job in Riverside, CA

    The Student Services Manager is primarily responsible for assuring a successful student experience through the entire student lifecycle, including: New student orientation, student support and advisory services, and alumni services. This role interfaces directly with the Dean of Campus Operations, Dean of Academics, Director of Financial Aid, National Registrar, Director of Admissions, and Director of Career Services. Essential Functions Participate in relationship management with prospective students and their families, alumni, and active students. Ensure a personal, supportive relationship is established with each student beginning with the onboarding process; establish an effective supporting relationship with them. Ensure all students complete Smart Measure and meet with students to discuss results. Regular and consistent engagement with students via various communication methods (one on one meetings, phone calls, text messages and emails). Make contact with all active students monthly through classroom visits, one-on-one meetings, or virtual/phone conversations. Meet with students daily to identify potential hurdles to student's success. Utilize communication skills/advising techniques to assist students in developing a success plan. Develop / support retention strategies effective in both active and inactive students. Track student progression in online programs and support the Program Chairs and Dean of Academics for student outreach. Manage Student Event calendar; Update posted schedules, calendars, and monitors each term. Coordinate bi-annual student focus groups and encourage student participation. Prepare and present material at internal workshops; both in person and virtually. Identify opportunities for student life activities to increase student involvement. Assist re-entry students on returning student application review process, discuss previous roadblocks and challenges to identify helpful resources to maximize student's program completion/retention, review status eligibility and re-entry needs/requirements. Connect students with Instructors/ Program Chair to get additional tutoring when needed. Assist with executing campus events; Career Fair, Job Fair, employer visits, class presentations, graduation and other campus events as needed. Active participation in Student Council / Student Groups. Work closely with pending graduates to ensure the completion of exit requirements are met. Assist in the development and ongoing management of an Alumni Program. Manage, plan, and execute events for alums. Support Career Services in new student job placement initiatives to ensure current students can find work while attending school. Network with potential employers to identify job opportunities for students / alumni and pass information to Career Services when new partnerships are established. Work with Education to support students in testing for their certifications and continuing their education towards more advanced degrees. Assist the Dean of Students with G&E (Graduate and Employment) Tracking, Program Completion Tracking, and yearly accrediting reporting. Complete other duties as assigned by the Dean of Student Affairs / Career Services Manager. Knowledge, Skills and Ability Required Knowledge of student development theory, techniques, and research associated with ensuring the success of diverse student populations. Knowledge of student advising theory and best practices; ability to implement these practices effectively. Knowledge of obstacles facing non-traditional students and strategies for overcoming them. Thrive in a fast-paced environment and demonstrate a passion for higher education. Must have excellent organizational and interpersonal skills and be able to articulate information well, both verbally and in written form. Must have an eye for detail due to the need for accurate record keeping/recording of information that is personal, monetary, and time-sensitive related. Must be self-motivated, be driven to meet goals, possess a strong work ethic, and be able to prioritize. Excellent problem-solving skills, leadership, and time management skills are necessary. Must have the ability to work both as a team member and independently; use sound judgment regarding organizational and departmental regulations, procedures, and policies; quickly establish and maintain rapport with students, faculty, alums, administration, and parents from varying cultural backgrounds. Must be able to prioritize multi-tasks in a fast-paced, high-demand work environment while always maintaining a professional demeanor. Must remain flexible regarding external factors that may affect the work schedule. Qualifications Education and Work Experience High School diploma or GED required. Bachelor's degree in education, student development, psychology, human relations, or related field, or a minimum of three (3) years in student affairs / engagement; required. Master's degree preferred. Experience in an educational setting supporting students' progress toward their educational goals. Experience with advising, counseling, mentoring, coaching, or providing navigation services for students in pursuit of post-secondary educational goals. Proficient user of CP and Microsoft Office- Word, Excel, PowerPoint, Outlook Experience with Anthology software preferred . Proficient user of Microsoft Office- Word, Excel, PowerPoint, Outlook Strong written and verbal communication skills
    $69k-107k yearly est. 2d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Owner/manager job in Riverside, CA

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $40k-49k yearly est. 2d ago
  • Business Manager

    Round-Peg Solutions (RPS

    Owner/manager job in Lake Forest, CA

    Aerospace and Defense U.S. Citizenship is needed to comply with ITAR/EAR Are you an experienced Business Manager ready to take full ownership of commercial and operational results? Do you excel in a customer facing role where value based pricing and profitable growth drive decision making? Do you want to lead a cross functional team while building a clear route into senior leadership? If so, this opportunity may be the right next step for you. This organisation delivers battle tested, high reliability technology used in critical missions where failure is not an option. Its solutions have been proven across hundreds of platforms worldwide and continue to evolve through sustained investment in modular, future ready architectures. Trusted by strategic partners operating in secure and performance critical environments, the business plays a vital role within complex multi domain systems. The Business Manager is accountable for the performance of a defined business unit, with responsibility for growth, profitability and customer outcomes. Reporting to the Vice President of Sales and Marketing, this is a highly visible role combining customer engagement, commercial strategy and operational leadership across sales, engineering and operations. As the Business Manager, responsibilities will include Delivering bookings, sales and EBITDA targets for the business unit Defining and executing strategies that drive profitable year-on-year growth Leading and aligning a cross functional team around clear priorities Building strong customer relationships to secure recurring and new business Owning profit and loss performance, forecasting and executive reporting As the Business Manager you will bring A degree level qualification with a technical discipline Broad experience across sales, operations, finance or engineering Strong commercial judgement with value based pricing capability Excellent program management experience Have proven experience with product management and development Proven leadership within cross functional team environments A results focused mindset with clear ownership of outcomes As Business Manager, you will operate in an environment defined by technical innovation, operational accountability and long term system performance. The role offers autonomy, senior visibility and the opportunity to influence strategy while working with trusted technologies deployed in the most demanding applications. You will also have an excellent opportunity for upward mobility, strong compensation, and a generous bonus plan. All successful applicants will be contacted within two working days.
    $63k-124k yearly est. 2d ago
  • Senior Freight Operations Manager

    Jusda Supply Chain North America

    Owner/manager job in Walnut, CA

    We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement. Key Responsibilities: Strategic Leadership Develop and implement short- and long-term strategies aligned with company goals. Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence. Operational Excellence Define and manage KPIs to measure operational performance across freight modes. Oversee daily operations, including order management, shipment tracking, and exception handling. Ensure compliance with internal processes and external regulatory standards. Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS). Monitor industry trends and recommend improvements aligned with emerging best practices. Customer Satisfaction Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels. Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust. Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection. Risk Management Identify operational risks and develop mitigation strategies. Implement contingency plans for disruptions in the freight network. Reporting & Analysis Provide regular performance updates and insights to senior leadership. Use data to support decisions on vendor selection, route planning, and budget optimization. Team Leadership Lead, mentor, and develop a team of freight and logistics professionals. Foster a culture of accountability, efficiency, and continuous learning. Set clear objectives, conduct performance reviews, and support professional growth. Qualifications: Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred. Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles. Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus. Strong analytical and problem-solving skills with a focus on process optimization. Excellent interpersonal and communication skills; ability to collaborate across departments and regions. In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
    $113k-168k yearly est. 2d ago
  • GM Site Leader - Aerospace & Defense Precision Machining - Growth Focus Platform

    The Avery Point Group, Inc.-Executive Search Catalysts for Change™

    Owner/manager job in Orange, CA

    Confidential | Southern California (On-site) Who Should NOT Apply This role is not a fit if you: Prefer a corporate or desk-based leadership role Lack direct aerospace or defense manufacturing and machining experience Have not personally owned P&L and execution accountability Are seeking a turnaround, roll-up, or short-term transformation type role Are uncomfortable leading a small, technically demanding shop hands-on Why You Should be Interested in this Role This is a rare opportunity to step into a GM site leadership role with full P&L ownership for a highly specialized aerospace and defense precision machining business operating in a mission-critical, high-accountability environment. The company is a single-site precision CNC job shop producing complex, tight-tolerance components for demanding aerospace and defense applications. The operation is technically sophisticated, asset-intensive, and built around advanced multi-axis machining where execution discipline, quality, and delivery reliability are non-negotiable. This is not a turnaround. The business is stable, well-run, and trusted by long-standing customers. The mandate for the incoming GM Site Leader is to stabilize and protect what already works, strengthen operating systems and leadership depth, improve asset utilization, and position the business for disciplined growth! This role is best suited for a hands-on, “A-level” operator who enjoys being close to the shop floor, understands the stakes of aerospace execution, and can lead confidently in a small-company, ownership-oriented environment. Company: Confidential Position: GM Site Leader Location: Orange, Ca - Southern California (On-Site) Reporting: Chief Operating Officer (Platform / Holding Company) What You Will Own in this Key Leadership Role (end-to-end) Site Leadership & Operational Execution Own full responsibility for all site operations including machining, quality, maintenance, engineering, planning, and materials Learn shop operations quickly and establish credibility through visible, hands-on leadership Install and sustain tiered daily and weekly management routines with clear KPIs across Safety, Quality, Cost, and Delivery Drive disciplined scheduling, WIP control, and job costing visibility in a high-mix CNC job shop environment Quality, Compliance & Risk Focus Lead and continuously strengthen aerospace quality systems and compliance requirements Ensure audit readiness, document discipline, and a zero-defect mindset across the organization Drive root-cause problem solving and corrective action with urgency and accountability Customer Relationship Focus Serve as the senior executive interface for key aerospace and defense customers Protect customer trust through transparent communication and consistent execution Balance customer commitments with internal capacity, risk, and profitability considerations Asset Utilization, Maintenance & Capex Improve utilization of underloaded advanced CNC assets through scheduling discipline, workforce deployment, and process improvement Strengthen preventive maintenance, TPM, and equipment reliability to improve uptime and throughput Propose and execute ROI-positive capex aligned with capacity expansion, capability enhancement, and risk mitigation Lean & Continuous Improvement Leadership Lead Lean as a management system, not a tool deployment Deploy 5S, standard work, visual management, SMED, TPM, and daily problem solving to drive measurable SQCD improvement Build a culture of accountability, ownership, and continuous improvement People Leadership & Bench Strength Build trust and credibility with a skilled, technical workforce Develop front-line leaders and reduce key-person dependency Install clear roles, expectations, and accountability across the organization Lead by example with a strong floor presence and high personal energy Business & Financial Management Own full P&L responsibility including pricing discipline, labor productivity, margin performance, working capital, and inventory Establish a disciplined operating review cadence with ownership and the board Partner closely with ownership on strategy, capital allocation, and pacing of growth Role CTQs (Critical to Quality) Zero quality escapes; audit-ready at all times Consistent on-time delivery for mission-critical programs High utilization and reliability of advanced CNC assets Strong retention of critical technical talent Credible, calm executive presence with customers, employees, and ownership Position Critical to Quality + Success (CTQ+S): Technical Requirements Education Bachelor's degree in Engineering, Manufacturing, Operations, or Business prefered MBA or advanced technical degree a plus Experience Typically 10-20+ years of progressive responsibility in aerospace or defense precision machining Prior site-level P&L ownership in a small to mid-sized machining environment Deep experience with tight-tolerance CNC machining, complex parts, and advanced multi-axis equipment Demonstrated success operating high-accountability, customer-critical manufacturing environments Strong familiarity with aerospace quality systems and compliance expectations Proven ability to improve utilization, throughput, and operating discipline Functional Skills Strong command of job shop operations, scheduling, and job costing systems Solid financial acumen including pricing, quoting, margin management, and capex ROI Pragmatic, results-driven use of Lean and continuous improvement tools Comfort with KPIs, dashboards, and data-driven management Position Critical to Quality + Success (CTQ+S): Leadership & Behavioral Profile This Small Shop Environment Requires Hands-On Floor Leadership Engages directly with machinists and supervisors Leads through credibility, presence, and action Ownership Mindset Thinks and acts like an owner Disciplined with capital and serious about risk Change Leadership Without Disruption Improves systems and discipline without destabilizing what works Brings people along through clarity, consistency, and accountability High Energy, High Accountability Comfortable operating at a fast pace in a small-company environment Able to orchestrate multiple priorities under pressure Deep Alignment With Long-Term Focus Values durability, quality, and reliability over short-term wins Sees Lean as a leadership philosophy, not a program Compensation & Relocation Competitive base salary with performance-based bonus Long-term incentive alignment potential Relocation considered for exceptional candidates - High preference for Local talent Daily On-site leadership required
    $64k-126k yearly est. 2d ago
  • Plant Manager

    Lindsay Window & Door LLC 3.5company rating

    Owner/manager job in Apple Valley, CA

    The plant manager is responsible for overseeing all aspects of the production process within the facility. Strong leadership, communication, and critical thinking skills are essential for success in this role. Key duties include: · Responsible for the processes from quote to order to manufacture to ship to invoice to collection · Ensuring daily operations run smoothly and efficiently to meet production targets and deadlines (Ship on time and complete!). · Developing and implementing strategies to improve productivity, reduce costs, and increase output. · Managing scheduling, staffing, and resource allocation to optimize the manufacturing process. · Enforcing health, safety, and compliance protocols to maintain a safe work environment. · Analyzing production data and metrics to identify areas for improvement. · Communicating with employees, customers, and central staff to coordinate activities. · Recruiting, training, and managing plant personnel. · Overseeing local product sales and customer interactions. · Represent the company in the local community. · Communicate with customers and help identify potential prospects. Qualifications: · Proficient in using the Microsoft Office Suite · 5+ years of experience in a production/manufacturing leadership role. Excellent written and verbal communication skills Bachelor's degree in manufacturing, operations, or a related field preferred Bilingual preferred (English and Spanish)
    $123k-161k yearly est. 19h ago
  • Sr. Manager, Process Engineering

    DSJ Global

    Owner/manager job in Irvine, CA

    Sr. Manager, Process Engineering - Injection Molding Experience: 10+ years Work with an industry leader committed to innovation in eyewear and vision care, offering premium lenses, frames, and sunglasses to consumers across the globe. Role Overview: Lead and manage the Process Engineering team in a manufacturing facility specializing in injection molding. This hands-on leadership role requires strong technical expertise and proven managerial experience to drive process optimization, ensure quality, and support continuous improvement initiatives. Key Responsibilities: Oversee all process engineering activities for high-volume, high-mix injection molding operations. Manage a team of Process Engineers and multiple shifts of technicians. Collaborate with the Director of Engineering to align strategies and meet production goals. Implement process improvements to enhance efficiency and reduce waste. Support new product introductions and manage multiple collections/models through production. Ensure compliance with safety, quality, and operational standards. Required Qualifications: BS degree in Mechanical or Industrial Engineering (Industrial Engineering preferred). Minimum 5 years of technical experience in injection molding. Minimum 5 years of managerial experience leading engineering teams. Hands-on approach with excellent problem-solving skills. RJG Master Molder certification is a plus (not required).
    $119k-169k yearly est. 2d ago
  • Store Manager

    Staud

    Owner/manager job in Orange, CA

    STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a Store Manager at its South Coast Plaza store location. Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design-cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that's distinctly LA yet globally resonant. STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, and a matching 401k plan. Role Overview The Store Manager is the business owner of the store and a key leader within STAUD Retail. This role sets the tone on the sales floor, drives profitable sales growth, delivers an elevated and personalized customer experience, and ensures operational excellence. The Store Manager is accountable for total store performance including sales, expenses, talent development, client engagement, and brand presentation. As a hands-on leader, the Store Manager builds and develops a high-performing, client-focused team while fostering a strong community around the brand. This role partners closely with the Area Manager and cross-functional teams to execute company strategies and achieve business objectives. Essential Duties: Business & Sales Leadership Own total store performance including sales, profitability, payroll, and controllable expenses. Drive sales results to meet or exceed budget through active selling, client engagement, and team leadership on the sales floor. Lead by example, maintaining a strong personal clientele and engaging top clients. Communicate company KPIs clearly and implement strategies to achieve performance goals. Develop and execute category-level business action plans to drive growth. Ensure the team is fully trained on product, brand pillars, and seasonal strategies through ongoing education and partnerships with internal teams. Client Development & Customer Experience Build and execute a top-client strategy to retain, grow, and develop high-value clients. Lead the team in delivering best-in-class service, personalized styling, and an exceptional after-sales experience. Drive appointment-based selling to create predictable, sustainable business. Champion CRM adoption by ensuring consistent data capture, outreach, and follow-up. Partner with the Area Manager to plan and host store events that engage the local community and build brand awareness. Talent & Performance Management Recruit, hire, onboard, and retain a high-performing, customer-focused team. Lead onboarding and ongoing training in partnership with Human Resources. Provide regular coaching, feedback, and performance development conversations. Oversee annual performance reviews and create individual development plans for all employees. Build effective schedules aligned to traffic trends, sales goals, and payroll targets. Partner with HR on employee relations matters to ensure fair, timely, and effective resolution. Operations & Store Management Oversee all daily store operations including opening/closing procedures, reporting, scheduling, and supply ordering. Monitor store expenses and manage the operating budget. Ensure compliance with all company policies, procedures, and loss prevention standards. Lead inventory management including receiving, transfers, RTVs, cycle counts, and organization to maintain shrink below company targets. Recap and analyze monthly store performance, identifying trends and opportunities. Maintain a clean, organized, and efficient back-of-house environment. Brand, Visual & Store Presentation Ensure the store environment reflects STAUD's brand standards and visual guidelines. Execute floor sets and merchandising updates in alignment with company direction. Uphold dress code and brand presentation standards for all team members. Omnichannel & Back-of-House Support Lead in-store omnichannel execution to create a seamless digital-to-physical shopping experience. Support back-of-house operations including inventory processing, shipping, and organization. Leadership & Culture Foster a positive, inclusive, and team-oriented culture rooted in accountability, collaboration, and growth. Act as manager-on-duty when needed, providing leadership and decision-making support. Demonstrate flexibility, initiative, and a solutions-oriented mindset to support business needs. Prerequisite Knowledge, Skills, & Education Minimum 5-7 years of retail leadership experience Experience in luxury or contemporary retail is preferred. Proven ability to lead, coach, and develop high-performing teams. Strong sales acumen with a relationship-based, clienteling mindset. Entrepreneurial, results-driven approach to business ownership. Strong organizational skills with attention to detail. Experience with POS systems, CRM, omnichannel retail, inventory management, and shipping platforms preferred. Proficiency in Microsoft Office, particularly Excel. Excellent verbal and written communication skills Physical and Mental Requirements Standing and sitting for extended periods of time. Lifting up to 25 pounds in a safe and prudent manner. Ability to easily move throughout an office with ease. Comfortable working in both sales floor and back-of-house environments. Ability to work a flexible schedule including evenings, weekends, and holidays. On-site role; reasonable accommodations provided as required. Ability to read, write, and understand English. Ability to effectively interact with others internally and externally. Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly. Ability to work with many different personalities. Ability to work in a fast-paced environment. Correctable vision and hearing. Ability to work on-site. Job Type: Class, Exempt Status
    $40k-67k yearly est. 5d ago
  • Store Manager

    Mango 3.4company rating

    Owner/manager job in Rancho Cucamonga, CA

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: MANGO at Victoria Gardens in Rancho Cucamonga, California is currently recruiting for a FULL TIME STORE MANAGER to join our team! Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. What makes us special? • As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! • Insurance Benefit: You only pay a % of the value! • 401(K) Pension Plan • Holidays + Wellness Days • Vacation Days • Commuter Benefits • Bonus and/or Commission paid monthly • At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. • Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally. You got it? We like you!
    $35k-57k yearly est. 1d ago
  • Co-Generation Manager

    Bemana

    Owner/manager job in Palm Springs, CA

    The Co-Gen Manager is responsible for managing the daily operations and maintenance of a Microgrid powering a site in the Palm Springs, CA area. Consists of a variety of mission critical equipment such as CHP generators, switchgear, solar, etc. The ideal candidate will have a strong background in Microgrid operations, co-gen systems, and the ability to manage day-to-day operations while maintaining direct customer relationships. Compensation/Benefits: Base salary up to $160k. If your target pay is higher, we still encourage you to apply-we could request adjustments based on experience and market conditions. Comprehensive benefits + PTO. World class culture centered on respect, safety, and individual empowerment. Key Responsibilities: Lead and manage a team of technicians in the maintenance and operation of co-generation systems. Perform hands-on technical work alongside the team, ensuring all equipment runs efficiently. Work on-site daily at major tribally owned casinos, including Morongo and Sycuan Casino Resorts. Act as a customer-facing representative, fostering strong relationships with tribal partners and other end users. Utilize expertise gained from power plant operations to troubleshoot, repair, and maintain systems. Ensure compliance with all safety regulations and operational best practices. Provide training, mentorship, and leadership to the lower-level operators. Preferred Skills & Experience: At least 4 year's experience in co-generation, microgrid operations, or related fields. Hands-on expertise with CAT power generation equipment is preferred. Proven ability to lead a small team while performing technical work. Strong problem-solving skills and ability to work in a fast-paced environment. Experience working with tribal entities is a plus. Experience with Programmable Logic Controller (PLC), and Human Machine Interface (HMI). Committed to safety with the ability to enforce safety practices on every project. Application Process If your experience matches the description above, submit your resume, and one of our recruiters will be in touch to tell you more about the position and learn more about your experience and aspirations. If your experience does not match this job description, we still encourage you to reach out to one of our recruiters, so we can learn about your professional aspirations for future job openings. About Bemana Bemana provides recruiting services to the nation's equipment and industrial sectors. Our clients and candidates value us for our specialized recruiting expertise, vast knowledge of the equipment and industrial job market, and ability to solve their most challenging employment needs. We have successfully recruited thousands of top-level professionals filling a wide range of management, sales, engineering, and technical positions across the nation. Referral Program Bemana offers a $500 reward for referrals that lead to a hire. So, if this job or location is not for you, but you know someone that might be interested, send them this link and we'll send you a check if they get hired. Terms & conditions apply.
    $160k yearly 60d+ ago
  • Health Center Co-Manager

    Planned Parenthood of Orange and San Bernardino Counties

    Owner/manager job in Mission Viejo, CA

    Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Health Center Co-Manager in Mission Viejo, CA. The Health Center Co-Manager, in partnership with and support of the Senior Health Center Co-Manager and Area Director, assumes overall responsibility for the center's operations in the absence of either. The Co-Manager will be primarily responsible to monitor patient flow. The Co-Manager will also monitor patient satisfaction and address patient concerns as they arise. The Co-Manager will coordinate with the health center staff to ensure outstanding customer service and efficiency in clinical service delivery to all patients. The Co-Manager will also direct the delivery of the full range of the reproductive health care services and primary care services we offer. At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including: A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. Benefits coverage starts after one full month of employment! Generous vacation, sick, and holiday benefits! Generous 401(k) matching contributions and more! To view our detailed benefits guide, please visit our career site at ********************* Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong commitment to quality healthcare and excellent customer service. Ability to delegate to and empower staff effectively. Team builder and ability to utilize team skills effectively. Excellent written and verbal communication skills. Accuracy and attention to detail. Ability to relate to diverse communities. Maintain professional demeanor at all times. Computer skills. Ability and willingness to travel to and visit other health centers and attend meetings. Availability to work flexible hours and weekends. Minimum Work Experience: BS/BA degree preferred or two (2) years+ experience in a health, medical or social service setting. Reproductive, managed/primary health care and/or abortion services experience may be required. Supervisory Experience: Demonstrated ability as an effective leader, including coaching and team-building skills. Strong written, verbal and interpersonal skills. Must be self-motivated and have the ability to work without direct supervision. Minimum of one (1) year demonstrated supervisory experience required. Agency Standard Requirements: Strong commitment to quality healthcare and excellent customer service is required. Must thrive in a fast-paced, rigorous environment with changing priorities. Ability to meet deadlines and work under pressure. Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience required. This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required. Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees. Responsibilities Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists. Act as a “Flow Facilitator” and continually monitor schedules to improve patient wait-times and customer service. Hold staff accountable to specific measurable customer service standards (e.g. through annual performance monitoring and implementing corrective action plans when customer service expectations are not being met). Will ensure appropriate health center coverage with management in conjunction with the Health Center Senior Co-Manager and Area Director. Responsible for building and updating health center schedules to ensure optimal patient access to care Lead health center efforts to achieve established goals for volume and wait times. Communicate any changes, new processes and weekly updates information in a daily morning huddle. Notes are to be completed daily and sent out to all health center staff. Review and manage discrepancies with documentation and billing as they negatively impact health center reimbursements for services rendered. Responsible for management and non-direct patient care related services in the health center. Oversee a full range of services including but not limited to reproductive health care, primary care, managed care, abortion and prenatal services. Participate as an active member of the clinical and patient services management team, which may include education programs, committees, conferences and meetings as required. Work cooperatively with the Health Center Senior Co-Manager, Area Director and center staff to maintain maximum communication and support between health center staff, patients and administration. Work in conjunction with the Health Center Senior Co-Manager, Area Director, Patient Services Administration and staff to implement new services, policies and protocols. Assure health center's compliance with the Organization's State and Federal Regulations by monitoring protocol compliance and service delivery. Will report any compliance deficiencies to Senior Co-Manager. Monitor staff training and deploy staff in the scheduling of appointments for family planning, primary care and abortion services. Assist the Health Center Co-Manager with scheduling staff to ensure appropriate staff coverage due to unscheduled absences. Will be responsible for the Administrative Medical Assistant schedule. Orient and monitor new staff training during their three (3) month orientation period. Will complete the Administrative Medical Assistant chart audits as scheduled & discuss performance and review audit results with the employee. Coaches, develops, educate and holds accountable direct reports. Completes One on One quarterly meetings with the Administrative Medical Assistant. Available to travel to other health centers for coverage as needed Non-Essential Functions: Other duties as assigned. PHYSICAL REQUIREMENTS: The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. CORE COMPETENCIES - WE CARE: Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments. Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency. Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information. Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills. Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments. Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding. Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $70,304.00/Yr. Maximum Salary Range USD $86,437.00/Yr.
    $70.3k-86.4k yearly Auto-Apply 52d ago

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