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Owner-spa director skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical owner-spa director skills. We ranked the top skills for owner-spa directors based on the percentage of resumes they appeared on. For example, 36.9% of owner-spa director resumes contained spa services as a skill. Continue reading to find out what skills an owner-spa director needs to be successful in the workplace.

8 owner-spa director skills for your resume and career

1. Spa Services

Spa Services are beautification and relaxation services including manicures, massages, and other body treatments. Depending on the spa, these services may include aromatherapy, reflexology, and reiki (a form of energy healing). All spas strive to improve a client's health, both physical and mental, through relaxation and stress release; however, these health services are often not medical treatments.

Here's how owner-spa directors use spa services:
  • Directed/administered the marketing and execution of all Med Spa services while continuing efforts to offer excellent in-patients experience that delivered profitability.
  • Developed new business relationships within community to raise awareness of spa services and designed effective marketing materials.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how owner-spa directors use payroll:
  • Keep businesses running efficiently and profitably In charge of all accounting and payroll.
  • Hired employees Ordered supplies Fabricated fittings and materials Organized daily schedule of jobs Weekly payroll New home installation Serviced units

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how owner-spa directors use customer service:
  • Managed business, trained employees, customer services, and accounts payable.
  • Provided excellent customer service to patrons, which led to many referrals.

4. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how owner-spa directors use human resources:
  • Managed day-to-day business operations in including accounting, inventory control, human resources, relationship building with key stakeholders.
  • Executed all human resources responsibilities, including conducting all hiring and termination actions and managing payroll for entire business.

5. Skin Care Products

Here's how owner-spa directors use skin care products:
  • Identified strategic growth opportunities for the business Sold salon-exclusive skin care products and encouraged service upgrades.
  • Offered skin care advice and services - including sales of skin care products.

6. Business Plan

Here's how owner-spa directors use business plan:
  • Analyzed client requirements, created a business plan and drove strategy development and improvement by analyzing my competitors promotions and marketing.
  • Developed and executed successful business plans taking company from a private dinner party caterer to an exclusive full event catering service.

7. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how owner-spa directors use retail sales:
  • Created and trained management teams in diverse markets including engineering, distribution logistics manufacturing, retail sales and supply chain management.
  • Founded a retail sales internet start-ups specializing in custom upholstered furniture to residential, commercial, and industrial customers.

8. Inventory Control

Here's how owner-spa directors use inventory control:
  • Inventory control, purchasing and implementation of new products.
  • Conducted daily financial analysis, budget analysis, materials management inventory control, and personnel management in support of retail operations.
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List of owner-spa director skills to add to your resume

The most important skills for an owner-spa director resume and required skills for an owner-spa director to have include:

  • Spa Services
  • Payroll
  • Customer Service
  • Human Resources
  • Skin Care Products
  • Business Plan
  • Retail Sales
  • Inventory Control

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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