Who We Are South Oxford Management is a full-service property management company with locations in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From asset management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.
When you join South Oxford Management, you become part of a team, where youre encouraged to learn, share ideas, and participate in team building and charitable activities.
How You Will Contribute
The LeasingProfessional is a dynamic role that influences the communitys first impression with current and future residents. The LeasingProfessional is responsible for coordinating the communitys marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Things You Will Do
Be the on-site Tour Guide, showing future residents needs, show them around your communitys amenity areas and model homes, and highlight all the benefits that will make them want to call your community home
Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
Brag about your communitys unique features and benefits and highlight what sets it apart from the competition Complete outbound new lead follow-up to prospective renters via text, email, and phone. Heavy focus on engaging prospects in leasing conversations at the community.
Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
Think safety first and ensure that unsafe conditions are corrected promptly
Know your market by being abreast of competition and surrounding area
Prepare daily and weekly reports
Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in the office spaces and common areas
Have a strong working knowledge of the market and competitive set
Assists with resident retention by providing ongoing customer service to residents post move in. Process work orders, package collection, assist with day-to-day operation of the property and resident satisfaction
Perform additional duties as assigned by the Community Manager
Things You Need
One or more years experience in property management, sales, or customer service
High School diploma or equivalent
Willing to work flexible schedule including weekends and holidays
A sharp, professional appearance
Must be able to walk the property which includes climbing stairs
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies
Stand for extended periods of time
May be required to lift to 25 pounds without assistance
Skills:
o Excellent verbal and written communication skills
o Proficiency in Microsoft Office (Word, Excel, and Outlook)
o Able to multitask and meet deadlines in a timely manner
o Knowledge of Yardi or other industry software preferred
What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
* $18-18.50hr. Plus leasing pay and other bonuses
* Medical/Rx
* Dental
* Vision
* Employer Paid Life/AD&D
* Voluntary Life/AD&D
* Short Term Disability
* Long Term Disability
* Employee Assistance Program
* Accident Plan
* Hospital Indemnity Plan
* Critical Illness Plan
* Legal/ID Theft Protection
* Pet Insurance
* 401(k) Retirement w/ Match + Immediate Vesting
* Paid Holidays and Time Off (3+ weeks)
* Rent Discount (30%)
* Tuition Reimbursement($2,000/year)
* Paid Parental Leave (4 weeks)
* Employee Referral Bonus
* Employee Rewards and Recognition
Youre exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO.
South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.
$18-18.5 hourly 8d ago
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Part - Time Leasing Consultant
University Partners 4.1
Lawrence, KS jobs
Job Description
We're looking for a Part-Time Leasing Consultant to help make our student housing community in Lawrence a vibrant and welcoming place. This role is responsible for engaging prospective residents, supporting current residents, and driving leasing and renewal efforts in a fast-paced, competitive student housing environment. Leasing Consultants play a critical role in the success of the community through strong customer service, follow-up, and attention to detail.
Availability & Requirements
Must live locally and be available to work in the area during the summer
Must be able to work a flexible schedule, including evenings and some weekends
Strong customer service, sales, or hospitality experience preferred
Professional, positive, and outgoing communication style
Comfortable speaking with students, parents, and university partners
Organized, detail-oriented, and able to manage multiple priorities
Ability to maintain confidentiality and follow Fair Housing guidelines
Working knowledge of Microsoft Word and Excel preferred
Entrata experience a plus, but not required
Key Responsibilities
Leasing & Sales
Greet prospects, conduct tours, and guide them through the leasing process
Meet or exceed leasing and occupancy goals
Follow Fair Housing standards in all interactions
Review applications and coordinate verification with the Assistant Community Manager
Complete lease paperwork, ensure accuracy, and obtain all required signatures
Ensure apartments are move-in ready, including final inspections
Promote renewals and manage the renewal process
Customer Service & Resident Support
Provide excellent service to residents, prospects, and visitors
Respond to phone calls, emails, and voicemails throughout the day
Enter and follow up on work orders in Entrata in coordination with Maintenance
Follow up with residents during their lease term and address concerns as needed
Marketing & Lead Management
Conduct outside marketing as directed by management
Maintain guest cards and leasing activity records
Follow up with all prospects via same-day email and next-day phone call
Track and update leads and applicants in Entrata
Maintain knowledge of competitor pricing, features, and specials
Office Operations
Complete daily opening and closing procedures
Maintain the appearance of the leasing office, model, and amenities
Assist with signage checks, refreshments, and office organization
Support audits of lease files and system data as requested
Turn & Move-In Support
Assist with roommate matching processes
Coordinate move-ins and resident onboarding
Confirm resident contact information and documentation in Entrata
Communicate resident needs during Turn to management and maintenance
Why This Role Is a Great Fit for Students
Hands-on experience in sales, marketing, and operations
Professional development within a growing student housing organization
Flexible scheduling aligned with academic commitments
Opportunity to build transferable skills for future careers
Ready to Apply?
If you're motivated, personable, and interested in gaining real-world experience while making an impact in a student community, we'd love to hear from you. Apply today and grow your career with University Partners.
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$27k-33k yearly est. 6d ago
Part - Time Leasing Consultant
University Partners 4.1
Lawrence, KS jobs
We're looking for a Part-Time Leasing Consultant to help make our student housing community in Lawrence a vibrant and welcoming place. This role is responsible for engaging prospective residents, supporting current residents, and driving leasing and renewal efforts in a fast-paced, competitive student housing environment. Leasing Consultants play a critical role in the success of the community through strong customer service, follow-up, and attention to detail.
Availability & Requirements
Must live locally and be available to work in the area during the summer
Must be able to work a flexible schedule, including evenings and some weekends
Strong customer service, sales, or hospitality experience preferred
Professional, positive, and outgoing communication style
Comfortable speaking with students, parents, and university partners
Organized, detail-oriented, and able to manage multiple priorities
Ability to maintain confidentiality and follow Fair Housing guidelines
Working knowledge of Microsoft Word and Excel preferred
Entrata experience a plus, but not required
Key Responsibilities
Leasing & Sales
Greet prospects, conduct tours, and guide them through the leasing process
Meet or exceed leasing and occupancy goals
Follow Fair Housing standards in all interactions
Review applications and coordinate verification with the Assistant Community Manager
Complete lease paperwork, ensure accuracy, and obtain all required signatures
Ensure apartments are move-in ready, including final inspections
Promote renewals and manage the renewal process
Customer Service & Resident Support
Provide excellent service to residents, prospects, and visitors
Respond to phone calls, emails, and voicemails throughout the day
Enter and follow up on work orders in Entrata in coordination with Maintenance
Follow up with residents during their lease term and address concerns as needed
Marketing & Lead Management
Conduct outside marketing as directed by management
Maintain guest cards and leasing activity records
Follow up with all prospects via same-day email and next-day phone call
Track and update leads and applicants in Entrata
Maintain knowledge of competitor pricing, features, and specials
Office Operations
Complete daily opening and closing procedures
Maintain the appearance of the leasing office, model, and amenities
Assist with signage checks, refreshments, and office organization
Support audits of lease files and system data as requested
Turn & Move-In Support
Assist with roommate matching processes
Coordinate move-ins and resident onboarding
Confirm resident contact information and documentation in Entrata
Communicate resident needs during Turn to management and maintenance
Why This Role Is a Great Fit for Students
Hands-on experience in sales, marketing, and operations
Professional development within a growing student housing organization
Flexible scheduling aligned with academic commitments
Opportunity to build transferable skills for future careers
Ready to Apply?
If you're motivated, personable, and interested in gaining real-world experience while making an impact in a student community, we'd love to hear from you. Apply today and grow your career with University Partners.
$27k-33k yearly est. Auto-Apply 4d ago
Part - Time Leasing Consultant
University Partners 4.1
Auburn, AL jobs
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
$28k-34k yearly est. Auto-Apply 8d ago
Apartment Leasing Consultant - Huntsville - Up to $20/hour + Commissions
Summerfield Management, LLC 4.2
Huntsville, AL jobs
Job DescriptionPosition Description: Property & Location: Huntsville, ALJob Title: Leasing Specialist About us:Summerfield Property Management (SPM) is a growing property management firm dedicated to providing exceptional living experiences for our residents. We manage a diverse portfolio of residential properties, ensuring they are well-maintained and safe for all residents. As we expand our reach, we are seeking talented individuals to join our team and help us maintain the highest standards of quality and service.
Key Responsibilities:
As a Leasing Specialist at SPM, you will be responsible for:
\tConduct all business in accordance with Summerfields policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.
\tGreet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
\tImmediately record all telephone and in-person visits on appropriate reports.
\tFiles own guest cards and maintain according to established procedures.
\tInspect models and available market ready units, communicate related service needs to Community Manager.
\tDemonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
\tHave prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
\tUpdate availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Director for approval. Follow up with applicant regarding status.
\tEnsure apartment is ready for resident to move-in on agreed date.
\tImmediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.
\tSecure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
\tAssist in monitoring renewals. Distribute and follow-up on renewal notices.
\tMonitor advertising effectiveness. Gather information about market competition in the area and file.
\tRepresent the company in a professional manner at all the times.
Qualifications:
To be successful in this role, you should have:
2 years in customer service preferred Weekend availability is required. Bi-Lingual Peferred but not required.\tMust have basic computer knowledge. Microsoft Office Suite, Yardi, AvidXchange, Net Vendor, Rent Caf preferred.
\tDemonstrate strong oral and written communication skills as well as a willingness to contribute to the team.
\tDemonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
\tPre-employment drug test and background check required.
\tMust have valid drivers license and automobile insurance.
Benefits:
We offer a competitive salary and the following benefits package:
Health Insurance
\tVision Insurance
\tDental Insurance
\tPaid Time Off
\tHealth Savings Account
\tBasic Life/Volunteer Life
\tLong Term/Short Term Disability
\tPromotion Opportunities
Join our team and be a key player in maintaining the high standards of living in our properties and providing excellent service to each one of our residents!
SPM is an equal opportunity employer. We encourage candidates from all backgrounds to apply today!
$18.00 - $20.00 Hourly
$18-20 hourly 2d ago
Part - Time Leasing Consultant
University Partners 4.1
Orlando, FL jobs
At University Partners, we manage award-winning student housing communities across the country, providing exceptional experiences for students and opportunities for our team to grow. This part-time Leasing Consultant role gives you hands-on experience in leasing, marketing, and resident engagement while developing skills for a future in real estate.
Why Join University Partners?
Be part of a nationally recognized student housing leader with award-winning communities.
Hands-on experience in leasing, marketing, and resident engagement.
Flexible schedule designed for students or professionals seeking part-time growth.
Performance incentives and recognition for top performers.
Career growth opportunities: PT Leasing Consultant → Leasing Manager → Operations roles.
What You'll Do:
Greet and tour prospective residents, showcasing the community experience.
Handle lease applications, verifications, and renewals with attention to detail.
Conduct outside marketing and community engagement activities under management guidance.
Follow Fair Housing standards and ensure a smooth leasing process.
Track leads, follow up with prospects, and support occupancy goals.
Coordinate move-ins and assist with day-to-day resident needs.
What We're Looking For:
Enthusiastic, professional, and customer-focused demeanor.
Strong communication and sales skills; ability to influence decisions.
Organized, detail-oriented, and able to work independently or as part of a team.
Comfortable using technology, including Entrata (training provided).
Ability to work weekends or flexible shifts as needed.
Qualifications:
High School Diploma or equivalent required; Bachelor's preferred.
Flexible schedule with evening/weekend availability during the academic year and peak move-in and out periods (Summer)
Experience in sales, leasing, marketing, or customer service is a plus.
Knowledge of property management systems, Microsoft Office, and CRM platforms helpful.
Perks & Benefits:
Hands-on learning with a leading student housing company.
Opportunities for career advancement and mentorship.
Performance-based bonuses and recognition.
Flexible, part-time schedule ideal for students or early-career professionals.
Ready to shape the future of student living while building your career in real estate? Apply today and start shaping the campus experience with University Partners!
$28k-35k yearly est. Auto-Apply 42d ago
Part - Time Leasing Consultant
University Partners 4.1
Kent, OH jobs
Job Description
About the Role Our student housing community in Kent, OH is looking for a Part-Time Leasing Consultant! This role is the front line of the resident experience - greeting prospects, supporting current residents, and helping the team hit occupancy and renewal goals. We'll train you on Fair Housing, closing, and everything you need to feel confident in the office.
What You'll Do
Welcome prospects, give tours, and guide them through the leasing process.
Support residents with questions, work orders, and day-to-day needs.
Complete applications, lease files, and move-in documents accurately.
Help with renewals, follow-up communication, and resident retention efforts.
Keep the leasing office, clubhouse, and tour path looking sharp each day.
Enter leads, guest cards, and tasks in Entrata and keep notes updated.
Assist with on- and off-campus marketing and stay aware of competitor pricing.
Support Turn prep, roommate matching, and move-in coordination.
Summer Requirement - support summer operations, including Turn prep, move-ins, and additional seasonal hours as needed. Candidates must be available to work in the Kent area during the summer.
What Makes You a Great Fit
Customer service, leasing, hospitality, or sales background is helpful.
Friendly communicator who enjoys working with students, parents, and campus partners.
Organized, detail-focused, and comfortable managing several tasks at once.
Confident reading and completing lease documents.
Team player with a positive attitude and strong follow-through.
Basic Microsoft Office skills; Entrata experience is a plus.
Able to work some weekends or extended hours during peak leasing periods.
Able to remain local during the summer months and work additional hours during Turn and Move-In season.
Education & Experience
High school diploma or GED preferred.
1-3 months of related customer-facing experience or a strong willingness to learn.
Work Environment
Mix of office work and walking the property for tours.
Some outdoor activity in varying weather.
Light lifting (up to 10 lbs).
Why UP
University Partners is one of the country's leading student housing owners/operators, with ~26,000 beds across top universities. We're known for our strong culture, training, and growth opportunities across leasing, operations, and marketing.
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$29k-35k yearly est. 4d ago
Part - Time Leasing Consultant
University Partners 4.1
Louisville, KY jobs
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
$29k-35k yearly est. Auto-Apply 28d ago
Part - Time Leasing Consultant
University Partners 4.1
Louisville, KY jobs
Job Description
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
Powered by JazzHR
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$29k-35k yearly est. 29d ago
Leasing Consultant
University of Texas at Arlington 4.3
Arlington, TX jobs
Posting Number S06496P Position Title Leasing Consultant Department University Housing Location Arlington Position Status Full-time Work Schedule Monday-Friday; 8:00am-5:00pm. * General office with periodic site visits to properties. Nights and weekends as job dictates.
Salary Salary is commensurate based on qualifications and relevant experience. Pay Basis Monthly Job Summary
The Leasing Consultant will maximize occupancy of university rental properties by performing leasing activities in accordance with applicable laws. Persuasively presents information. Responsible for accurate management of leases, dining service agreements, and other administrative responsibilities relating to leased properties.
Essential Duties and Responsibilities
* Leasing and Contract Administration: Coordinate the online housing and meal plan application and contracting process.
* Works in conjunction with the Leasing Consultant staff to maximize occupancy in university residence halls and apartments.
* Maintain leasing activity calendar to ensure departmental objectives are timely executed.
* Coordinate assignment of departmental scholarship recipients.
* Negotiate lease offers and prepare and execute leases for selected properties.
* Research and implement best practices and perform activities in compliance with Fair Housing Laws.
* Database Management: Configure database to properly assign residents in accordance with stated preferences.
* Develop custom queries and execute auto-allocation of residents in accordance with established departmental rules.
* Develop custom reports for routine and ad-hoc use and statistical analysis.
* Develop and retain reports for historical reference and analysis.
* Leverage software to reduce manual processes and increase operational efficiency and effectiveness.
* Work closely with software provider and Manager, IT for Auxiliary Services to troubleshoot and resolve software issues and data inconsistencies.
* Coordinate assignment of departmental scholarship recipients.
* Supervision: Hire, supervise, train and evaluate student assistants.
* Train staff and students on housing software.
* Communications: Composes complex and professional correspondence which clearly communicates departmental objectives.
* Presents information and responds to questions related to housing and dining as required by other departments, prospective residents, and parents.
* Documents policies and procedures related to leasing operations.
* Work with both students and parents on web portal training and technical issues.
* Other Duties as Assigned: Perform other duties as assigned by the Leasing Coordinator, Assistant Director, or Director.
Minimum Qualifications
* High School diploma or GED equivalent.
* Five (5) years of experience in general business, property rental, hotel reservations, or sales/marketing or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
* Proficient in the use of StarRez or similar comprehensive student housing management software system.
* Knowledge of one or more relational database managers (Access, ORACLE, SAP, SQL Server).
Knowledge, Skills and Abilities Other Requirements Workplace and Eligibility Conditions Benefits Eligible Yes Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
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To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
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CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University's compliance with this policy.
University Information
The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 "Very High Research Activity" institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times' "Best for Vets: Colleges" and is the top university in North Texas for its graduates' salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 - including leaders at many of the 24 Fortune 500 companies headquartered in North Texas - UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university's strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at ********************************************************************
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to ************ or email ***************.
Posting Detail Information
Number of Vacancies 1 Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted 3 Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
$31k-37k yearly est. 36d ago
Leasing Consultant
The University of Texas at Arlington Portal 4.3
Arlington, TX jobs
The Leasing Consultant will maximize occupancy of university rental properties by performing leasing activities in accordance with applicable laws. Persuasively presents information. Responsible for accurate management of leases, dining service agreements, and other administrative responsibilities relating to leased properties.
Essential Duties And Responsibilities
Leasing and Contract Administration: Coordinate the online housing and meal plan application and contracting process. Works in conjunction with the Leasing Consultant staff to maximize occupancy in university residence halls and apartments. Maintain leasing activity calendar to ensure departmental objectives are timely executed. Coordinate assignment of departmental scholarship recipients. Negotiate lease offers and prepare and execute leases for selected properties. Research and implement best practices and perform activities in compliance with Fair Housing Laws. Database Management: Configure database to properly assign residents in accordance with stated preferences. Develop custom queries and execute auto-allocation of residents in accordance with established departmental rules. Develop custom reports for routine and ad-hoc use and statistical analysis. Develop and retain reports for historical reference and analysis. Leverage software to reduce manual processes and increase operational efficiency and effectiveness. Work closely with software provider and Manager, IT for Auxiliary Services to troubleshoot and resolve software issues and data inconsistencies. Coordinate assignment of departmental scholarship recipients. Supervision: Hire, supervise, train and evaluate student assistants. Train staff and students on housing software. Communications: Composes complex and professional correspondence which clearly communicates departmental objectives. Presents information and responds to questions related to housing and dining as required by other departments, prospective residents, and parents. Documents policies and procedures related to leasing operations. Work with both students and parents on web portal training and technical issues. Other Duties as Assigned: Perform other duties as assigned by the Leasing Coordinator, Assistant Director, or Director.
Minimum Qualifications
High School diploma or GED equivalent. Five (5) years of experience in general business, property rental, hotel reservations, or sales/marketing or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
Proficient in the use of StarRez or similar comprehensive student housing management software system. Knowledge of one or more relational database managers (Access, ORACLE , SAP , SQL Server).
Work Schedule
Monday-Friday; 8:00am-5:00pm. General office with periodic site visits to properties. Nights and weekends as job dictates.
$31k-37k yearly est. 35d ago
Leasing Agent - Real Estate
Washington University In St. Louis 4.2
Saint Louis, MO jobs
Scheduled Hours40Position oversees all aspects of leasing and providing residential services in an exceptional manner to a large-scale apartment community in a unique and demanding setting. This role combines sales, customer service and marketing to lease apartments; builds excellent relationships with guests and residents; and develops and implements ‘community building' programs to encourage interaction and help new residents acclimate. An important aspect of the position is meeting with prospective tenants, learning their needs, and assisting them in selecting the appropriate apartment in this unique environment.Job Description
Primary Duties & Responsibilities:
Meet prospects visiting the rental office, fill out visitor cards and pre-qualify prospects.
Show model/vacant apartments, using approved rents and following marketing policies, obtain applications and deposits from qualified applicants.
Process application file and fill out resident processing checklist.
Conduct lease signing and move-in meetings for new residents.
Obtain approval to execute lease, obtain signatures, issue apartment keys and conduct move-in inspection.
Perform pre move-in inspection in accordance with move-in policy, ensure that all move-in paperwork is complete, including lease, community information, move-in packets and perform move out inspection when notice is received.
Accept rental payments, maintain accurate records of all community transactions and submit on a timely basis (i.e., rent roll, delinquency reports move in and move out).
Generate computerized work orders from resident contacts; answers questions and follows up to keep residents informed.
Enter scheduled, in-progress, complete and incomplete work orders; generates follow-up work orders for incomplete work.
Follow up with residents with a Satisfaction Survey - making sure the work was done to their satisfaction.
Inspect building and vacant apartment weekly to ensure they meet designated standards.
Meet with housekeeping staff to ensure standards are being met.
Provide constant vendor/contractor communication concerning scheduling, billing, vendor relations and certificates of insurance.
Ensure that A/P invoice are submitted for payment.
Participate in outreach marketing.
Plan and implement events for residents to build community and help new residents acclimate.
Assist in monitoring renewals, distribute and follow-up on renewal notices.
Assist with the front desk when the receptionist is not present and during times of heavy traffic.
Perform other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Seasonal weekend work may require flexible day off scheduling and extended work hours may be required from time to time.
Physical Effort
Typically sitting at a desk or table.
Repetitive wrist, hand or finger movement.
Equipment
Office equipment.
Has the ability to move to on and off-campus locations as needed.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
No specific certification is required for this position.
Work Experience:
Property Management Or Demonstrated Sales (2 Years)
Skills:
Not Applicable
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications:
No additional certification unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Computer Literacy, Deadline Management, Interpersonal Communication, Leasing, Multitasking, New Development, Occupancy Management, Occupancy Planning, Oral Communications, Organizing, Professional Etiquette, Working Independently, Written CommunicationGradeG07-HSalary Range$19.29 - $29.91 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$19.3-29.9 hourly Auto-Apply 60d+ ago
Part - Time Leasing Consultant
University Partners 4.1
Athens, GA jobs
Job Description
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
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$29k-35k yearly est. 7d ago
Part - Time Leasing Consultant
University Partners 4.1
Athens, GA jobs
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
$29k-35k yearly est. Auto-Apply 36d ago
Apartment Leasing Consultant - Stockbridge - Up to $20/hour
Summerfield Management, LLC 4.2
Stockbridge, GA jobs
Job DescriptionPosition Description: Job Title: Leasing SpecialistAbout us:Summerfield Property Management (SPM) is a growing property management firm dedicated to providing exceptional living experiences for our residents. We manage a diverse portfolio of residential properties, ensuring they are well-maintained and safe for all residents. As we expand our reach, we are seeking talented individuals to join our team and help us maintain the highest standards of quality and service.
Key Responsibilities:
As a Leasing Specialist at SPM, you will be responsible for:
\tConduct all business in accordance with Summerfields policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.
\tGreet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
\tImmediately record all telephone and in-person visits on appropriate reports.
\tFiles own guest cards and maintain according to established procedures.
\tInspect models and available market ready units, communicate related service needs to Community Manager.
\tDemonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
\tHave prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
\tUpdate availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Director for approval. Follow up with applicant regarding status.
\tEnsure apartment is ready for resident to move-in on agreed date.
\tImmediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.
\tSecure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
\tAssist in monitoring renewals. Distribute and follow-up on renewal notices.
\tMonitor advertising effectiveness. Gather information about market competition in the area and file.
\tRepresent the company in a professional manner at all the times.
Qualifications:
To be successful in this role, you should have:
2 years in customer service preferred Weekend availability is required. Bi-Lingual Peferred but not required.\tMust have basic computer knowledge. Microsoft Office Suite, Yardi, AvidXchange, Net Vendor, Rent Caf preferred.
\tDemonstrate strong oral and written communication skills as well as a willingness to contribute to the team.
\tDemonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
\tPre-employment drug test and background check required.
\tMust have valid drivers license and automobile insurance.
Benefits:
We offer a competitive salary and the following benefits package:
Health Insurance
\tVision Insurance
\tDental Insurance
\tPaid Time Off
\tHealth Savings Account
\tBasic Life/Volunteer Life
\tLong Term/Short Term Disability
\tPromotion Opportunities
Join our team and be a key player in maintaining the high standards of living in our properties and providing excellent service to each one of our residents!
SPM is an equal opportunity employer. We encourage candidates from all backgrounds to apply today!
$17.00 - $20.00 Hourly
$17-20 hourly 10d ago
Bilingual Apartment Leasing Consultant - Marietta (Up to $19/hour)
Summerfield Management, LLC 4.2
Marietta, GA jobs
Job DescriptionPosition Description: Property & Location: Marietta, GAJob Title: Leasing ConsultantAbout us:Summerfield Property Management (SPM) is a growing property management firm dedicated to providing exceptional living experiences for our residents. We manage a diverse portfolio of residential properties, ensuring they are well-maintained and safe for all residents. As we expand our reach, we are seeking talented individuals to join our team and help us maintain the highest standards of quality and service.
Key Responsibilities:
As a Leasing Consultant at SPM, you will be responsible for:
\tConducting all business in accordance with Summerfields policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.
\tGreet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
\tImmediately record all telephone and in-person visits on appropriate reports.
\tFiles own guest cards and maintain according to established procedures.
\tInspect models and available market ready units, communicate related service needs to Community Manager.
\tDemonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
\tHave prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
\tUpdate availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Director for approval. Follow up with applicant regarding status.
\tEnsure apartment is ready for resident to move-in on agreed date.
\tImmediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.
\tSecure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
\tAssist in monitoring renewals. Distribute and follow-up on renewal notices.
\tMonitor advertising effectiveness. Gather information about market competition in the area and file.
\tRepresent the company in a professional manner at all the times.
Qualifications:
To be successful in this role, you should have:
2 years in customer service preferred Weekend availability is required. Bi-Lingual (Spanish) is required. \tMust have basic computer knowledge. Microsoft Office Suite, Yardi, AvidXchange, Net Vendor, Rent Caf preferred.
\tDemonstrate strong oral and written communication skills as well as a willingness to contribute to the team.
\tDemonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
\tPre-employment drug test and background check required.Benefits:
We offer a competitive salary and the following benefits package:
Health Insurance
\tVision Insurance
\tDental Insurance
\tPaid Time Off
\tHealth Savings Account
\tBasic Life/Volunteer Life
\tLong Term/Short Term Disability
\tPromotion Opportunities
Join our team and be a key player in maintaining the high standards of living in our properties and providing excellent service to each one of our residents!
SPM is an equal opportunity employer. We encourage candidates from all backgrounds to apply today!
$17.00 - $19.00 Hourly
$17-19 hourly 10d ago
LEASING CONSULTANT - Cauley Residences
Royal American Companies 4.0
Homestead, FL jobs
"At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us." * Eligible for Leasing bonuses; Bilingual preferred.
Job Summary:
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
* Create positive, welcoming, supportive environment for resident, visitors and community associates
* Assist with development and implementation of resident services programming
* Utilize maintenance software program to enter in and track service requests
* Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
* Prepare market surveys and traffic reports
* Lease renewal process
* Determine the needs of prospective residents
* Prepare lease packages
* Collect late rents and other monies due to the property
* Move-in and move-out process
* Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
* Contact all guests by phone and/or email within 24 hours or less of their initial visit
* Sends Thank You cards after to guests
* May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
* Work flexible schedule, including evenings and weekends
* Display professionalism in both work ethic and appearance
* Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
* Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
* Excellent customer service skills
* Demonstrate strong written and oral communication skills
* Clearly communicate verbally, in writing and read in English
Education and Experience:
* High School Diploma or Equivalent
* Proficiency in One Site preferred
* Minimum of one year property management experience preferred
* Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
* Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
* Work with a computer for a minimum of 7 hours daily either standing or sitting
* Provide a welcoming office environment for potential residents
* Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
* Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
$27k-35k yearly est. 14d ago
leasing consultant
Beacon Hill Apartments 3.9
Auburn Hills, MI jobs
This beautifully landscaped property is situated in a secluded oasis of natural beauty which strikes the perfect balance for residents seeking all of the conveniences of modern, luxury apartment living in a serene, natural setting. Beacon Hill Apartments boasts thoughtfully-designed floor plans with one bedroom, two bedroom, loft, and townhome layouts.
Job Description
We are seeking a Leasing Consultant with exceptional customer service skills and strong sales abilities to join our awesome team!
POSITION AVAILIBLE IMMEDIETLY.
PLEASE SEND US YOUR RESUME AND CALL TO SCHEDULE AN INTERVIEW.
Duties and Responsibilities:
Generate leads through advertisements, referrals and follow-up correspondence.
Respond to phone/text/email inquiries and convert them to appointments/tours.
Submit rental applications for approval which includes collecting of supporting documentation, collection of application fees/holding fees
Offer exceptional customer service to every prospect/resident
Touring apartments
General office duties
Closing leases
Qualifications
Candidate must be customer service orientated with excellent communication and negotiation skills.
Strong organizational skills
Capable in maintaining positive resident relations.
Passionate and energetic attitude about helping prospects and residents
Strong computer skills.
Must have at least one year of multi-housing/sales experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 3d ago
leasing consultant
Beacon Hill Apartments 3.9
Auburn Hills, MI jobs
This beautifully landscaped property is situated in a secluded oasis of natural beauty which strikes the perfect balance for residents seeking all of the conveniences of modern, luxury apartment living in a serene, natural setting. Beacon Hill Apartments boasts thoughtfully-designed floor plans with one bedroom, two bedroom, loft, and townhome layouts.
Job Description
We are seeking a Leasing Consultant with exceptional customer service skills and strong sales abilities to join our awesome team!
POSITION AVAILIBLE IMMEDIETLY.
PLEASE SEND US YOUR RESUME AND CALL TO SCHEDULE AN INTERVIEW.
Duties and Responsibilities:
Generate leads through advertisements, referrals and follow-up correspondence.
Respond to phone/text/email inquiries and convert them to appointments/tours.
Submit rental applications for approval which includes collecting of supporting documentation, collection of application fees/holding fees
Offer exceptional customer service to every prospect/resident
Touring apartments
General office duties
Closing leases
Qualifications
Candidate must be customer service orientated with excellent communication and negotiation skills.
Strong organizational skills
Capable in maintaining positive resident relations.
Passionate and energetic attitude about helping prospects and residents
Strong computer skills.
Must have at least one year of multi-housing/sales experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-39k yearly est. 60d+ ago
Leasing Professional
South Oxford Management 3.8
Leasing professional job at Oxford
Job Description
Who We Are South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations-from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.
How You Will Contribute
The LeasingProfessional is a dynamic role that shapes the community's first impression for both current and future residents. The LeasingProfessional is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This involves performing all activities related to leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.
Things You Will Do
Complete outbound follow-up with new leads for prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
Be the on-site Tour Guide, showing future residents' needs, showing them around your community's amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
Assists with resident retention by providing ongoing customer service to residents post-move-in
Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs, and HUD/Agency regulations
Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
Prepare daily and weekly reports as needed
Have a strong working knowledge of the market and competitive set
Process work orders, package collection, and assist with the day-to-day operation of the property and resident satisfaction
Perform additional duties as assigned by the Community Manager
Things You Need
One or more years' experience in property management, sales, or customer service.
High School diploma or equivalent.
Willing to work a flexible schedule, including weekends and holidays.
A sharp, professional appearance.
Must be able to walk the property, which includes climbing stairs.
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
Stand for extended periods of time.
May be required to lift up to 25 pounds without assistance.
Skills:
Excellent verbal and written communication skills
Computer literate and proficient in Microsoft Office applications (i.e., Word, EXCEL, Outlook, etc.).
Able to multitask and meet deadlines in a timely manner
Knowledge of Yardi or other industry software preferred
What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
$18.50 hr. plus leasing pay and other bonuses
Medical/Rx
Dental
Vision
Employer Paid Life/AD&D
Voluntary Life/AD&D
Short Term Disability
Long Term Disability
Employee Assistance Program
Accident Plan
Hospital Indemnity Plan
Critical Illness Plan
Legal/ID Theft Protection
Pet Insurance
401(k) Retirement w/ Match + Immediate Vesting
Paid Holidays and Time Off
(3+ weeks)
Rent Discount
(30%)
Tuition Reimbursement
($2,000/year)
Paid Parental Leave
(4 weeks)
Employee Referral Bonus
Employee Rewards and Recognition
You're exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford utilizes E-Verify, a web-based system that enables enrolled employers to verify the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, subject to state law requirements.
South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol, as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants who refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant, provided this is permitted by state law.