Leasing Professional
Leasing professional job at Oxford
Who We Are South Oxford Management is a full-service property management company with locations in over five states! We are dedicated to offering an exceptional experience to our residents and team members. Our team brings years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business. From management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.
When you join South Oxford Management, you become part of a team, where you are encouraged to learn, share ideas, and participate in team building and charitable activities. We reward innovation, fresh perspective, hard work and above all, values.
How You Will Contribute
The Leasing Professional is a dynamic role that influences the communitys first impression with current and future residents. They are an essential sales representative whose primary duties are to greet all office visitors with kindness and respect. To future residents, the Leasing Professional will present the features and benefits of their community professionally and secure lease agreements from qualified persons. The Leasing Professional is continually service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Professional understands that satisfied residents renew their leases.
Things You Will Do
* Provide outstanding customer service to residents and future residents
* Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean and report service needs to maintenance team members
* Think safety first and ensure that unsafe conditions are corrected promptly
* Maintain an organized environment even during busy times
* Answer incoming phone calls and handle accordingly
* Build rapport with residents and future residents
* Meet with future residents, determine their needs and preferences, present community and specific apartments, communicate features and benefits
* Follow-up with future residents
* Coordinate move-ins and move-outs
* Complete lease applications, verification, and lease paperwork
* Compose resident communications when necessary
* Update online advertising
* Know your market by being abreast of competition and surrounding area
* Prepare daily and weekly reports
* Think safety first and ensure that unsafe conditions are corrected promptly
* Communicate effectively with residents, future residents, visitors, vendors and team members while presenting a positive, professional image
* Perform additional duties as assigned by the Community Manager
Things You Need
* High School diploma or equivalent
* Excellent verbal and written communication skills
* Proficiency in Microsoft Office (Word, Excel)
* Able to multitask and meet deadlines in a timely manner
* Willing to work a flexible schedule, including weekends
* Knowledge of Yardi or other industry software preferred
* A sharp, professional appearance
* Must be able to walk the property which includes climbing stairs
* Able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies and stand for extended periods of time
What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
* Competitive salaries and bonuses
* Paid vacation, sick days, and holidays
* 401(k) plan with a company match
* Medical (Low PPO, High PPO)
* Dental (PPO, HMO)
* Vision
* Employer Paid Basic Life Insurance
* Employer Paid Accidental Death & Dismemberment Insurance
* Employer Paid Long Term Disability
* Comprehensive training
* Employee Referral Program
* Employee Apartment Discounts
* Employee Awards and Recognition
* Career Advancement Opportunities
Youre exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO.
South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.
Leasing Professional
Leasing professional job at Oxford
Who We Are South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for both our residents and team members. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operationsfrom asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.
How You Will Contribute
The Leasing Professional is a dynamic role that influences the communitys first impression with current and future residents. The Leasing Professional is responsible for coordinating the communitys marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Things You Will Do
* Complete outbound new lead follow-up to prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
* Be the on-site Tour Guide, showing future residents needs, showing them around your communitys amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
* Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
* Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
* Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
* Assists with resident retention by providing ongoing customer service to residents post-move-in
* Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD/Agency regulations
* Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
* Prepare daily and weekly reports as needed
* Have a strong working knowledge of the market and competitive set
* Process work orders, package collection, and assist with day-to-day operation of the property and resident satisfaction
* Perform additional duties as assigned by the Community Manager
Things You Need
* One or more years experience in property management, sales, or customer service.
* High School diploma or equivalent.
* Willing to work a flexible schedule, including weekends and holidays.
* A sharp, professional appearance.
* Must be able to walk the property, which includes climbing stairs.
* Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
* Stand for extended periods of time.
* May be required to lift up to 25 pounds without assistance.
Skills:
* Excellent verbal and written communication skills
* Computer literate and proficient in Microsoft Office applications (i.e. Word, EXCEL, Outlook, etc.).
* Able to multitask and meet deadlines in a timely manner
* Knowledge of Yardi or other industry software preferred
What We Will Provide You
South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:
* Medical/Rx
* Dental
* Vision
* Employer Paid Life/AD&D
* Voluntary Life/AD&D
* Short Term Disability
* Long Term Disability
* Employee Assistance Program
* Accident Plan
* Hospital Indemnity Plan
* Critical Illness Plan
* Legal/ID Theft Protection
* Pet Insurance
* 401(k) Retirement w/ Match + Immediate Vesting
* Paid Holidays and Time Off (3+ weeks)
* Rent Discount (30%)
* Tuition Reimbursement($2,000/year)
* Paid Parental Leave (4 weeks)
* Employee Referral Bonus
* Employee Rewards and Recognition
Youre exceptional. Let us make you feel it. Join our team.
South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford uses E-Verify, a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, where permitted by state law.
South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.
Part - Time Leasing Consultant
Boulder, CO jobs
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
Compensation: The hourly compensation for this role ranges between $14.42-$15.70, depending on experience and qualifications. In addition to the base salary, this position is eligible for commission.
Benefits:
Comprehensive health, dental, and vision insurance.
401(k) plan with company match.
Paid Time off
EAP Assistance
How to Apply: Directly to the application link
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
Auto-ApplyPart - Time Leasing Consultant
Boulder, CO jobs
Job Description
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
Compensation: The hourly compensation for this role ranges between $14.42-$15.70, depending on experience and qualifications. In addition to the base salary, this position is eligible for commission.
Benefits:
Comprehensive health, dental, and vision insurance.
401(k) plan with company match.
Paid Time off
EAP Assistance
How to Apply: Directly to the application link
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
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LEASING CONSULTANT - The Kensley/Regency Pointe I & II
Spanish Fort, AL jobs
"At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us."
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
* Create positive, welcoming, supportive environment for resident, visitors and community associates
* Assist with development and implementation of resident services programming
* Utilize maintenance software program to enter in and track service requests
* Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
* Prepare market surveys and traffic reports
* Lease renewal process
* Determine the needs of prospective residents
* Prepare lease packages
* Collect late rents and other monies due to the property
* Move-in and move-out process
* Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
* Contact all guests by phone and/or email within 24 hours or less of their initial visit
* Sends Thank You cards after to guests
* May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
* Work flexible schedule, including evenings and weekends
* Display professionalism in both work ethic and appearance
* Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
* Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
* Excellent customer service skills
* Demonstrate strong written and oral communication skills
* Clearly communicate verbally, in writing and read in English
Education and Experience:
* High School Diploma or Equivalent
* Proficiency in One Site preferred
* Minimum of one year property management experience preferred
* Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
* Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
* Work with a computer for a minimum of 7 hours daily either standing or sitting
* Provide a welcoming office environment for potential residents
* Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
* Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
Apartment Leasing Consultant - Huntsville - Up to $20/hour + Commissions
Huntsville, AL jobs
Job DescriptionPosition Description: Property & Location: Huntsville, ALJob Title: Leasing Specialist About us:Summerfield Property Management (SPM) is a growing property management firm dedicated to providing exceptional living experiences for our residents. We manage a diverse portfolio of residential properties, ensuring they are well-maintained and safe for all residents. As we expand our reach, we are seeking talented individuals to join our team and help us maintain the highest standards of quality and service.
Key Responsibilities:
As a Leasing Specialist at SPM, you will be responsible for:
\tConduct all business in accordance with Summerfields policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.
\tGreet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
\tImmediately record all telephone and in-person visits on appropriate reports.
\tFiles own guest cards and maintain according to established procedures.
\tInspect models and available market ready units, communicate related service needs to Community Manager.
\tDemonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
\tHave prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
\tUpdate availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Director for approval. Follow up with applicant regarding status.
\tEnsure apartment is ready for resident to move-in on agreed date.
\tImmediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.
\tSecure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
\tAssist in monitoring renewals. Distribute and follow-up on renewal notices.
\tMonitor advertising effectiveness. Gather information about market competition in the area and file.
\tRepresent the company in a professional manner at all the times.
Qualifications:
To be successful in this role, you should have:
2 years in customer service preferred Weekend availability is required. Bi-Lingual Peferred but not required.\tMust have basic computer knowledge. Microsoft Office Suite, Yardi, AvidXchange, Net Vendor, Rent Caf preferred.
\tDemonstrate strong oral and written communication skills as well as a willingness to contribute to the team.
\tDemonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
\tPre-employment drug test and background check required.
\tMust have valid drivers license and automobile insurance.
Benefits:
We offer a competitive salary and the following benefits package:
Health Insurance
\tVision Insurance
\tDental Insurance
\tPaid Time Off
\tHealth Savings Account
\tBasic Life/Volunteer Life
\tLong Term/Short Term Disability
\tPromotion Opportunities
Join our team and be a key player in maintaining the high standards of living in our properties and providing excellent service to each one of our residents!
SPM is an equal opportunity employer. We encourage candidates from all backgrounds to apply today!
$18.00 - $20.00 Hourly
Leasing Consultant
Arlington, TX jobs
The Leasing Consultant will maximize occupancy of university rental properties by performing leasing activities in accordance with applicable laws. Persuasively presents information. Responsible for accurate management of leases, dining service agreements, and other administrative responsibilities relating to leased properties.
Essential Duties And Responsibilities
Leasing and Contract Administration: Coordinate the online housing and meal plan application and contracting process. Works in conjunction with the Leasing Consultant staff to maximize occupancy in university residence halls and apartments. Maintain leasing activity calendar to ensure departmental objectives are timely executed. Coordinate assignment of departmental scholarship recipients. Negotiate lease offers and prepare and execute leases for selected properties. Research and implement best practices and perform activities in compliance with Fair Housing Laws. Database Management: Configure database to properly assign residents in accordance with stated preferences. Develop custom queries and execute auto-allocation of residents in accordance with established departmental rules. Develop custom reports for routine and ad-hoc use and statistical analysis. Develop and retain reports for historical reference and analysis. Leverage software to reduce manual processes and increase operational efficiency and effectiveness. Work closely with software provider and Manager, IT for Auxiliary Services to troubleshoot and resolve software issues and data inconsistencies. Coordinate assignment of departmental scholarship recipients. Supervision: Hire, supervise, train and evaluate student assistants. Train staff and students on housing software. Communications: Composes complex and professional correspondence which clearly communicates departmental objectives. Presents information and responds to questions related to housing and dining as required by other departments, prospective residents, and parents. Documents policies and procedures related to leasing operations. Work with both students and parents on web portal training and technical issues. Other Duties as Assigned: Perform other duties as assigned by the Leasing Coordinator, Assistant Director, or Director.
Minimum Qualifications
High School diploma or GED equivalent. Five (5) years of experience in general business, property rental, hotel reservations, or sales/marketing or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
Proficient in the use of StarRez or similar comprehensive student housing management software system. Knowledge of one or more relational database managers (Access, ORACLE , SAP , SQL Server).
Work Schedule
Monday-Friday; 8:00am-5:00pm. General office with periodic site visits to properties. Nights and weekends as job dictates.
Leasing Consultant
Arlington, TX jobs
Posting Number S06496P Position Title Leasing Consultant Department University Housing Location Arlington Position Status Full-time Work Schedule Monday-Friday; 8:00am-5:00pm. * General office with periodic site visits to properties. Nights and weekends as job dictates.
Salary Salary is commensurate based on qualifications and relevant experience. Pay Basis Monthly Job Summary
The Leasing Consultant will maximize occupancy of university rental properties by performing leasing activities in accordance with applicable laws. Persuasively presents information. Responsible for accurate management of leases, dining service agreements, and other administrative responsibilities relating to leased properties.
Essential Duties and Responsibilities
* Leasing and Contract Administration: Coordinate the online housing and meal plan application and contracting process.
* Works in conjunction with the Leasing Consultant staff to maximize occupancy in university residence halls and apartments.
* Maintain leasing activity calendar to ensure departmental objectives are timely executed.
* Coordinate assignment of departmental scholarship recipients.
* Negotiate lease offers and prepare and execute leases for selected properties.
* Research and implement best practices and perform activities in compliance with Fair Housing Laws.
* Database Management: Configure database to properly assign residents in accordance with stated preferences.
* Develop custom queries and execute auto-allocation of residents in accordance with established departmental rules.
* Develop custom reports for routine and ad-hoc use and statistical analysis.
* Develop and retain reports for historical reference and analysis.
* Leverage software to reduce manual processes and increase operational efficiency and effectiveness.
* Work closely with software provider and Manager, IT for Auxiliary Services to troubleshoot and resolve software issues and data inconsistencies.
* Coordinate assignment of departmental scholarship recipients.
* Supervision: Hire, supervise, train and evaluate student assistants.
* Train staff and students on housing software.
* Communications: Composes complex and professional correspondence which clearly communicates departmental objectives.
* Presents information and responds to questions related to housing and dining as required by other departments, prospective residents, and parents.
* Documents policies and procedures related to leasing operations.
* Work with both students and parents on web portal training and technical issues.
* Other Duties as Assigned: Perform other duties as assigned by the Leasing Coordinator, Assistant Director, or Director.
Minimum Qualifications
* High School diploma or GED equivalent.
* Five (5) years of experience in general business, property rental, hotel reservations, or sales/marketing or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
* Proficient in the use of StarRez or similar comprehensive student housing management software system.
* Knowledge of one or more relational database managers (Access, ORACLE, SAP, SQL Server).
Knowledge, Skills and Abilities Other Requirements Workplace and Eligibility Conditions Benefits Eligible Yes Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
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To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
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CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University's compliance with this policy.
University Information
The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 "Very High Research Activity" institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times' "Best for Vets: Colleges" and is the top university in North Texas for its graduates' salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 - including leaders at many of the 24 Fortune 500 companies headquartered in North Texas - UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university's strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at ********************************************************************
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to ************ or email ***************.
Posting Detail Information
Number of Vacancies 1 Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted 3 Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
LEASING CONSULTANT- Ambar Key I & II
Florida City, FL jobs
Job Details Entry Ambar Key Phase I - Florida City, FL Full-Time (30 + hours/week) High School/Equivalent $17.00 - $17.00 Hourly Not applicable Days/Nights/Weekends/Holidays Admin - ClericalDescription
“At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us.”
*Eligible for Quarterly Bonuses.
Job Summary:
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
Create positive, welcoming, supportive environment for resident, visitors and community associates
Assist with development and implementation of resident services programming
Utilize maintenance software program to enter in and track service requests
Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
Prepare market surveys and traffic reports
Lease renewal process
Determine the needs of prospective residents
Prepare lease packages
Collect late rents and other monies due to the property
Move-in and move-out process
Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
Contact all guests by phone and/or email within 24 hours or less of their initial visit
Sends Thank You cards after to guests
May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
Work flexible schedule, including evenings and weekends
Display professionalism in both work ethic and appearance
Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
Excellent customer service skills
Demonstrate strong written and oral communication skills
Clearly communicate verbally, in writing and read in English
Education and Experience:
High School Diploma or Equivalent
Proficiency in One Site preferred
Minimum of one year property management experience preferred
Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
Work with a computer for a minimum of 7 hours daily either standing or sitting
Provide a welcoming office environment for potential residents
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
Part - Time Leasing Consultant
Tuscaloosa, AL jobs
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
Auto-ApplyPart - Time Leasing Consultant
Tuscaloosa, AL jobs
Job Description
JOB PURPOSE:
Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community's most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections.
PRIMARY DUTIES & RESPONSIBILITIES:
Will always include those specifically assigned by the immediate supervisor.
Provide excellent service to all residents, prospects, and visitors to the community.
Effectively lease apartments in accordance with occupancy goals.
Follow Fair Housing Standards in all dealings with prospects and residents.
Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
Conduct the application review for each lease including credit and income verifications and background checks.
Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
Ensure the condition of leased apartments prior to move-in, including a final inspection.
Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
Complete all tasks necessary to successfully operate the leasing office.
Specific Responsibilities:
Daily/Weekly:
Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit.
Answer all phone calls, emails, and voicemails that come in throughout the day.
Signage Inspection: Inspect bootlegs, banners, balloons, and brochures.
Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper.
Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed.
Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.
Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication.
Applications: Enter prospect information into Entrata as directed by Assistant Community Manager. Follow up with applicant to retrieve any incomplete information.
Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly.
Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems.
Renewals: complete renewal effort tasks as necessary.
Monthly/On-Going:
Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date.
Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager.
Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents.
TURN:
Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication.
Move-In Communication: Communicate to Assistant Manager and to the Maintenance Supervisor any resident requests or issues during the Turn process.
Move-In Process: Coordinate Move-In process with new residents. In addition to completing lease packet at time of move-in:
Enter gate codes, distribute parking decals.
Obtain utility hook-up verification from resident (or no mail key).
Forward Water submetering hook-up sheet to Assistant Community Manager for processing (if property submeters).
Confirm Resident Contact Information & Demographics in Entrata
QUALIFICATIONS:
Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
Excellent customer service, sales, and negotiation skills.
Good communication and listening skills.
Able to speak effectively before groups of customers or employees of organization.
Able to read and understand lease documents.
Able to be an effective team player and interact well with others.
Organized and detail oriented.
Patient, even-tempered and works well under pressure.
Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
Able to write routine reports and correspondence.
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations.
Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Effective time management skills.
Able to maintain confidentiality.
Able to follow directions from a supervisor.
Able to understand and follow posted work rules and procedures.
Able to accept constructive criticism.
Able to work weekends or overtime as job requires.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OTHER AND/OR PREFERRED EDUCATION/EXPERIENCE:
Knowledgeable in Microsoft Word and Excel.
Knowledge in Entrata preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None
JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for).
Cooperation, Influence, Teamwork & Business Relationships - 25%
□ Collaboration & Teamwork - 20%
□ Cooperation - 20%
□ Customer Service - 20%
□ Influence - 20%
□ Internal/External Relationships - 20%
Decision Making/Initiative - 25%
□ Analytical & Problem Solving - 16.67%
□ Decisive - 16.67%
□ Practical Judgment - 16.67%
□ Action-Oriented - 16.67%
□ Confidence & Risk Taking - 16.67%
□ Effort & Self Development - 16.67%
Job Knowledge and/or Job Specific Skills - 25%
□ Job Knowledge - 16.67%
□ Multi-Tasking - 16.67%
□ Reporting - 16.67%
□ Work Quality- 16.67%
□ Work Quantity - 16.67%
□ Creativity & Productivity - 16.67%
Professional/Technical/Communication Skills - 25%
□ Ethics & Values - 14.29%
□ Integrity - 14.29%
□ Perseverance& Determination - 14.29%
□ Reliability & Punctuality - 14.29%
□ Time Management - 14.29%
□ Approachability & Composure - 14.29%
□ Verbal & Written Communication - 14.29%
WORKING ENVIRONMENT AND PHYSICAL DEMANDS:
Check (□) one or more of the following that best describes the environment and types of exposures of the job:
X Office environment X Outdoors environment
_ Mechanical facility X Changing weather conditions
_ Toxic or caustic chemicals _ Odors or fumes
_ Electrical current _ Loud machine/Equipment noise
_Above ground level _ Confining spaces
Physical Demands:
Over 2/3 Time
Between 1/3 and 2/3
Under 1/3
Walking
X
Sitting
X
Standing
X
Climb or balance
X
Lifting under 10 lbs.
X
Lifting over 10 lbs.
X
Reach with hands & arms
X
Stoop, kneel, crouch or crawl
X
Talk or hear X
Travel Outside the area
X
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? No
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Leasing Agent - Real Estate
Saint Louis, MO jobs
Scheduled Hours40Position oversees all aspects of leasing and providing residential services in an exceptional manner to a large-scale apartment community in a unique and demanding setting. This role combines sales, customer service and marketing to lease apartments; builds excellent relationships with guests and residents; and develops and implements ‘community building' programs to encourage interaction and help new residents acclimate. An important aspect of the position is meeting with prospective tenants, learning their needs, and assisting them in selecting the appropriate apartment in this unique environment.Job Description
Primary Duties & Responsibilities:
Meet prospects visiting the rental office, fill out visitor cards and pre-qualify prospects.
Show model/vacant apartments, using approved rents and following marketing policies, obtain applications and deposits from qualified applicants.
Process application file and fill out resident processing checklist.
Conduct lease signing and move-in meetings for new residents.
Obtain approval to execute lease, obtain signatures, issue apartment keys and conduct move-in inspection.
Perform pre move-in inspection in accordance with move-in policy, ensure that all move-in paperwork is complete, including lease, community information, move-in packets and perform move out inspection when notice is received.
Accept rental payments, maintain accurate records of all community transactions and submit on a timely basis (i.e., rent roll, delinquency reports move in and move out).
Generate computerized work orders from resident contacts; answers questions and follows up to keep residents informed.
Enter scheduled, in-progress, complete and incomplete work orders; generates follow-up work orders for incomplete work.
Follow up with residents with a Satisfaction Survey - making sure the work was done to their satisfaction.
Inspect building and vacant apartment weekly to ensure they meet designated standards.
Meet with housekeeping staff to ensure standards are being met.
Provide constant vendor/contractor communication concerning scheduling, billing, vendor relations and certificates of insurance.
Ensure that A/P invoice are submitted for payment.
Participate in outreach marketing.
Plan and implement events for residents to build community and help new residents acclimate.
Assist in monitoring renewals, distribute and follow-up on renewal notices.
Assist with the front desk when the receptionist is not present and during times of heavy traffic.
Perform other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Seasonal weekend work may require flexible day off scheduling and extended work hours may be required from time to time.
Physical Effort
Typically sitting at a desk or table.
Repetitive wrist, hand or finger movement.
Equipment
Office equipment.
Has the ability to move to on and off-campus locations as needed.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
No specific certification is required for this position.
Work Experience:
Property Management Or Demonstrated Sales (2 Years)
Skills:
Not Applicable
Driver's License:
A Class E (MO) or Class D (IL) license and a good driving record are required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications:
No additional certification unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Computer Literacy, Deadline Management, Interpersonal Communication, Leasing, Multitasking, New Development, Occupancy Management, Occupancy Planning, Oral Communications, Organizing, Professional Etiquette, Working Independently, Written CommunicationGradeG07-HSalary Range$19.29 - $29.91 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Auto-ApplyLeasing Agent - Tremonton, UT
Colorado jobs
At Wasatch Property Management, our Leasing Agents are the heartbeat of our community, playing a vital role in connecting people with their ideal apartment homes. They possess a unique blend of versatility, personability, and sales expertise, fueled by a genuine passion for fostering meaningful relationships. As Leasing Consultants, they walk alongside customers, establishing rapport and inspiring trust as they guide residents in choosing our community as their cherished home.
What you'll do:
* Connect with prospective and current residents in a friendly and professional manner.
* Manage the leasing process, helping prospective residents through the application and background process.
* Show off our community! Schedule and conduct tours of available units.
* Coordinate with maintenance staff to address tenant requests and solve potential apartment issues.
Who you are:
* A sales-driven professional with a proven track record in customer service, leasing, and sales.
* A people person who thrives on building rapport and delivering exceptional service.
* A problem-solver who listens actively, prioritizes effectively, and stays proactive.
* A motivated team player who leads by example and makes the best use of down time.
* Flexible with scheduling, including weekends, to meet leasing demands.
What we're looking for:
* Previous Sales or Customer Service experience
* Strong communication and interpersonal skills
* Ability to work independently or as part of a team.
* Ability to work flexible hours, including weekends.
Benefits and Pay Range:
The pay range for this position is $15 - 17.25 per hour depending on experience, plus monthly bonus potential!
Candidates starting pay will be determined based on job-related skills, experience, and qualifications.
* Health, dental, and 401(k) program/match
* Paid time off for vacation, sick days, and holidays
* Apartment Rent Discounts, bonuses, and recognition for a job well done!
At Wasatch, you're more than an employee-you're part of a team dedicated to excellence. We invest in our team members with the resources, training, and culture needed to excel. This is your opportunity to build a rewarding career where your skills and contributions make a real impact.
Ready to Join Us?
Apply today and take the next step in your sales and leasing career with Wasatch Property Management.
Wasatch Property Management is an Equal Opportunity Employer and promotes a drug-free workplace.
Pay Rate Type:
Hourly
Auto-ApplyLEASING CONSULTANT - Singer Plaza/Wynwood Homes
Miami, FL jobs
"At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us."
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
* Create positive, welcoming, supportive environment for resident, visitors and community associates
* Assist with development and implementation of resident services programming
* Utilize maintenance software program to enter in and track service requests
* Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
* Prepare market surveys and traffic reports
* Lease renewal process
* Determine the needs of prospective residents
* Prepare lease packages
* Collect late rents and other monies due to the property
* Move-in and move-out process
* Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
* Contact all guests by phone and/or email within 24 hours or less of their initial visit
* Sends Thank You cards after to guests
* May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
* Work flexible schedule, including evenings and weekends
* Display professionalism in both work ethic and appearance
* Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
* Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
* Excellent customer service skills
* Demonstrate strong written and oral communication skills
* Clearly communicate verbally, in writing and read in English
Education and Experience:
* High School Diploma or Equivalent
* Proficiency in One Site preferred
* Minimum of one year property management experience preferred
* Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
* Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
* Work with a computer for a minimum of 7 hours daily either standing or sitting
* Provide a welcoming office environment for potential residents
* Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
* Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
LEASING CONSULTANT - Oak Tree Apartments
Jacksonville, FL jobs
"At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us."
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
* Create positive, welcoming, supportive environment for resident, visitors and community associates
* Assist with development and implementation of resident services programming
* Utilize maintenance software program to enter in and track service requests
* Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
* Prepare market surveys and traffic reports
* Lease renewal process
* Determine the needs of prospective residents
* Prepare lease packages
* Collect late rents and other monies due to the property
* Move-in and move-out process
* Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
* Contact all guests by phone and/or email within 24 hours or less of their initial visit
* Sends Thank You cards after to guests
* May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
* Work flexible schedule, including evenings and weekends
* Display professionalism in both work ethic and appearance
* Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
* Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
* Excellent customer service skills
* Demonstrate strong written and oral communication skills
* Clearly communicate verbally, in writing and read in English
Education and Experience:
* High School Diploma or Equivalent
* Proficiency in One Site preferred
* Minimum of one year property management experience preferred
* Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
* Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
* Work with a computer for a minimum of 7 hours daily either standing or sitting
* Provide a welcoming office environment for potential residents
* Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
* Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
LEASING CONSULTANT - Verdant Cove/ Tiger Bay
Gainesville, FL jobs
Job Details Experienced Verdant Cove - Gainesville, FL Full-Time (30 + hours/week) High School/Equivalent $15.00 - $18.00 Hourly Local, as needed for business Days/Nights/Weekends/Holidays Admin - ClericalDescription
“At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us.”
*Valid Driver's License required; Bilingual preferred.
Job Summary:
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
Create positive, welcoming, supportive environment for resident, visitors and community associates
Assist with development and implementation of resident services programming
Utilize maintenance software program to enter in and track service requests
Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
Prepare market surveys and traffic reports
Lease renewal process
Determine the needs of prospective residents
Prepare lease packages
Collect late rents and other monies due to the property
Move-in and move-out process
Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
Contact all guests by phone and/or email within 24 hours or less of their initial visit
Sends Thank You cards after to guests
May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
Work flexible schedule, including evenings and weekends
Display professionalism in both work ethic and appearance
Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
Excellent customer service skills
Demonstrate strong written and oral communication skills
Clearly communicate verbally, in writing and read in English
Education and Experience:
High School Diploma or Equivalent
Proficiency in One Site preferred
Minimum of one year property management experience preferred
Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
Work with a computer for a minimum of 7 hours daily either standing or sitting
Provide a welcoming office environment for potential residents
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
LEASING CONSULTANT - Reserve at Kanapaha I/II
Gainesville, FL jobs
Job Details Entry Reserve at Kanapaha I - Gainesville, FL Full-Time (30 + hours/week) High School/Equivalent $15.00 - $17.00 Hourly Local, as needed for business Days Admin - ClericalDescription
“At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us.”
*Eligible for Leasing and Quarterly Bonuses.
**Bilingual preferred.
Job Summary:
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
Create positive, welcoming, supportive environment for resident, visitors and community associates
Assist with development and implementation of resident services programming
Utilize maintenance software program to enter in and track service requests
Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
Prepare market surveys and traffic reports
Lease renewal process
Determine the needs of prospective residents
Prepare lease packages
Collect late rents and other monies due to the property
Move-in and move-out process
Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
Contact all guests by phone and/or email within 24 hours or less of their initial visit
Sends Thank You cards after to guests
May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
Work flexible schedule, including evenings and weekends
Display professionalism in both work ethic and appearance
Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
Excellent customer service skills
Demonstrate strong written and oral communication skills
Clearly communicate verbally, in writing and read in English
Education and Experience:
High School Diploma or Equivalent
Proficiency in One Site preferred
Minimum of one year property management experience preferred
Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
Work with a computer for a minimum of 7 hours daily either standing or sitting
Provide a welcoming office environment for potential residents
Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
leasing consultant
Auburn Hills, MI jobs
This beautifully landscaped property is situated in a secluded oasis of natural beauty which strikes the perfect balance for residents seeking all of the conveniences of modern, luxury apartment living in a serene, natural setting. Beacon Hill Apartments boasts thoughtfully-designed floor plans with one bedroom, two bedroom, loft, and townhome layouts.
Job Description
We are seeking a Leasing Consultant with exceptional customer service skills and strong sales abilities to join our awesome team!
POSITION AVAILIBLE IMMEDIETLY.
PLEASE SEND US YOUR RESUME AND CALL TO SCHEDULE AN INTERVIEW.
Duties and Responsibilities:
Generate leads through advertisements, referrals and follow-up correspondence.
Respond to phone/text/email inquiries and convert them to appointments/tours.
Submit rental applications for approval which includes collecting of supporting documentation, collection of application fees/holding fees
Offer exceptional customer service to every prospect/resident
Touring apartments
General office duties
Closing leases
Qualifications
Candidate must be customer service orientated with excellent communication and negotiation skills.
Strong organizational skills
Capable in maintaining positive resident relations.
Passionate and energetic attitude about helping prospects and residents
Strong computer skills.
Must have at least one year of multi-housing/sales experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
LEASING CONSULTANT - Heritage Apts/Quail Run
Fort Walton Beach, FL jobs
"At Royal American Companies, we offer more than just jobs; we provide fulfilling careers. If you're ready to join our dynamic team that values your growth and contributions, apply now and take the first step towards an exciting future with us." * Valid Driver's License required.
Job Summary:
Under the direct supervision of the Community Manager and/or Assistant Manager, Leasing Consultant will assist in the development and implementation of advertising and special promotions. The Leasing Consultant is responsible for establishing and maintaining a relationship with prospective and current residents. The Leasing Consultant will assist with marketing and is responsible for leasing the property.
Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.
* Create positive, welcoming, supportive environment for resident, visitors and community associates
* Assist with development and implementation of resident services programming
* Utilize maintenance software program to enter in and track service requests
* Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
* Prepare market surveys and traffic reports
* Lease renewal process
* Determine the needs of prospective residents
* Prepare lease packages
* Collect late rents and other monies due to the property
* Move-in and move-out process
* Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property
* Contact all guests by phone and/or email within 24 hours or less of their initial visit
* Sends Thank You cards after to guests
* May be asked to perform housekeeping duties as needed
Knowledge, Skills and Abilities (KSAs):
* Work flexible schedule, including evenings and weekends
* Display professionalism in both work ethic and appearance
* Travel for the purpose of conducting property business. Must have a government issued state ID, or valid driver's license if required by Management based on location/property or business needs
* Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc.
* Excellent customer service skills
* Demonstrate strong written and oral communication skills
* Clearly communicate verbally, in writing and read in English
Education and Experience:
* High School Diploma or Equivalent
* Proficiency in One Site preferred
* Minimum of one year property management experience preferred
* Experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
Physical Demands:
* Must be able to access all areas of the propertys grounds and structures, including multilevel structures, with or without the aid of an elevator
* Work with a computer for a minimum of 7 hours daily either standing or sitting
* Provide a welcoming office environment for potential residents
* Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal
* Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.
Leasing Specialist
Kansas City, MO jobs
Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
The Leasing Specialist is responsible for all aspects of the branch Leasing Department, including but not limited to prospect management, application/screening processing and market analysis. Remaining In compliance with all local, state, and federal laws, as well as all company policies and procedures. This role requires an active real estate license and reports to the Branch Leasing Manager or Senior Branch Leasing Manager. This is a full-time work in office position with hours of operation of 9am- 6pm daily. Your supervisor will work with you to find the optimal times during the day so you can manage your schedule. The daily schedule will be Tuesday - Saturday. During peak leasing season there will be occasional evening work required as job duties demand.
Responsible for application management and ensuring that all cation information is correctly entered into the company's CRM (Customer Relationship Management) system
Utilize daily/weekly reports to follow-up on assigned applications
Ensure all applications are properly and efficiently qualified through the application process by collecting all required documentation (rental history and income verification) prior to screening
Screen applicants and request exceptions by providing exception documentation when necessary
Ensure all assigned marketed homes are properly published and syndicated to company approved/required 3rd party websites
Some local travel is sometimes necessary to verify proper marketing path for each home - cleanliness, proper signage and presentation
Meet weekly Service Level Agreements (SLA's) set by the Leasing Manager through the management of applicants, leads, and prospects reporting, as well as, utilizing sales tactics and efficiency
Responsible for Marketing path of assigned homes - perform market analysis and writeups for CPR (Critical Property Reviews) for marketed homes in conjunction with Revenue Management
Perform other duties as assigned
What you'll need to have:
Must be willing to get your Real Estate License in the residing state or assigned within 6 months of employment
1-2 years of Property Management experience is preferred
Current and valid driver's license
Excellent communication and people skills
Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as prospect and resident management systems
Ability to multi-task in a fast-paced work environment
Just a few other things you should know:
MSR will reimburse you for state real estate licensing classes and testing
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Travel to our properties around the metro area may be required.
Our full-time employee benefits include:
A competitive compensation package, annual bonus, 401k match
Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
Employer-paid benefits (medical, dental, vision, health savings account)
Professional career development and reimbursement
Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
Backup childcare offered through Bright Horizons
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
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